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Had phone since the Sunday it was released...screen has developed a crack at the bottom, just above the capac. buttons going completely across the screen.
Everything still works fine, but is obnoxious to look at.
Heres the thing... (and I know people will doubt this) but I haven't dropped the phone at all. Not even set it down roughly. This morning, everything was normal...went to go to work and put it in my bag by itself (correction - only other thing in there was a book and a wool hat). Got to work, took my phone out and BLAM, crack stretching from one side to the other. No marks around the bumpers or anything. I'm completely nonplussed at what could have happened. My thinking is flex *could* have done this, but that seems like it'd need a hell of a lot of pressure to do.
Well, ATT won't cover it, samsung won't cover it and the quoted repair cost is $200. Deductible for ATT phone insurance is...you guessed it...$200 (or $250 can't remember).
Anyone have any luck with these flybynight screen repair shops? I don't think they'd have the parts in stock for the phone since it is new and kind of a fringe product.
I'm seriously pissed...hung around with my iphone 3g for 3 years waiting for a good phone to upgrade to..finally blow my upgrade and a week later blam.
Rant!
You have a warranty just send it in to get fixed
Sent from my SAMSUNG-SGH-I717 using XDA App
It should be obvious it wasn't dropped.
just take it back under warranty and get it replaced.
Sent from my Samsung Note via Tapatalk.
Yes warranty would work as long as it doesn't look dropped down.
raviluke said:
Yes warranty would work as long as it doesn't look dropped down.
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Click to collapse
I called Samsung on the phone and they told me it wouldn't be covered under warranty... I did explain to them that it hadn't been dropped or anything. Should I call and pester them again?
balorok said:
I called Samsung on the phone and they told me it wouldn't be covered under warranty... I did explain to them that it hadn't been dropped or anything. Should I call and pester them again?
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I would take it to a different AT&T location and see if they'll replace it. Sounds like you got a rubbish device. I can't imagine they would replace it, as long as it's obvious it hasn't been dropped.
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Some photos of the damage/device, I have more of just about every angle. I cannot find *any* indication of external damage which makes sense, but still the screen is jacked.
I bet the book fid that. That happened to our recrptionist to her iphone. A book in the back pack. She is a college studemt.
Sent from my SAMSUNG-SGH-I717 using xda premium
I would imagine the book definitely did that. Don't let them know that though ;-)
Sent from the best mobile device ever --Samsung Galaxy Note
A paperback book could do that? Thats actually very concerning to me as a consumer. I'm extremely cautious with my electronics (ask my wife, she will eyeroll ) and to have something like this occur without any strenuous contact being made with the phone is appalling.
First Samsung phone, and unfortunately will most likely be my last. It looks and operates flawlessly and was exactly what I wanted... but I can't for the life of me see spending that kind of money on something that can essentially break through such light use.
balorok said:
Had phone since the Sunday it was released...screen has developed a crack at the bottom, just above the capac. buttons going completely across the screen.
Everything still works fine, but is obnoxious to look at.
Heres the thing... (and I know people will doubt this) but I haven't dropped the phone at all. Not even set it down roughly. This morning, everything was normal...went to go to work and put it in my bag by itself (correction - only other thing in there was a book and a wool hat). Got to work, took my phone out and BLAM, crack stretching from one side to the other. No marks around the bumpers or anything. I'm completely nonplussed at what could have happened. My thinking is flex *could* have done this, but that seems like it'd need a hell of a lot of pressure to do.
Well, ATT won't cover it, samsung won't cover it and the quoted repair cost is $200. Deductible for ATT phone insurance is...you guessed it...$200 (or $250 can't remember).
Anyone have any luck with these flybynight screen repair shops? I don't think they'd have the parts in stock for the phone since it is new and kind of a fringe product.
I'm seriously pissed...hung around with my iphone 3g for 3 years waiting for a good phone to upgrade to..finally blow my upgrade and a week later blam.
Rant!
Click to expand...
Click to collapse
buy a replacement from ebay and fix it yourself. shouldnt be too difficult, I have replaced my iphones and my sensations screen and they pretty much were the same
I tried looking on ebay for a replacement, but perhaps I'm searching for the wrong thing...
can you share a link?
After calling just about every ATT store in town and explaining the problem, I found one willing to exchange it for a new one no questions asked.
I'm still worried about the durability of the phone since nothing major occurred that should cause this amount of damage. Hopefully I just had a defective screen or something and this one will last me a long, long time.
i carry my note in my pocket (I'm a big guy) it rides in the front pocket all day was case-less for the first week i mean i worked played and goofed off with it there can't even tell. i think u just got a bad glass display it is mass produced product and defects do happen.
I myself was very impressed with the build quality of the phone how sturdy it felt despite its lack of depth. So i'd just be aware and keep ur books away from it
should probably just start storing my books on the damn thing
balorok said:
After calling just about every ATT store in town and explaining the problem, I found one willing to exchange it for a new one no questions asked.
I'm still worried about the durability of the phone since nothing major occurred that should cause this amount of damage. Hopefully I just had a defective screen or something and this one will last me a long, long time.
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Click to collapse
Im guessing you just had a faulty screen. Gorilla glass can take some serious pressure, and is even pretty damn good at shock resistance. I've dropped my old captivate and infuse countless times without a case and never cracked a screen. Hell, last summer my captivate took a kick from a full grown horse when it was in my pocket, and the screen survived. The hoof hit the back of my captivate, bent the backplate and battery, but the screen was fine. It saved me from a huge bruise, that's for sure.
I think you will be fine with a new device, because it sounds like a faulty screen. Don't let one faulty Samsung ruin Samsung for you forever. They make great devices, and their screens are matched by none. Other manufacturers are just as likely do have a defective device, you just got really unlucky with your first note.
Sent from my SAMSUNG-SGH-I717 using xda premium
I have already dropped my note face down on a corner (it was in a speck case and had a clear screen protector on) and knock on wood it was fine. It is very possible that its just a faulty screen. I would pesster the heck out of at&t and samsung til i got a new phone. They will budge you just have to be persistant.
Sent from my SAMSUNG-SGH-I717 using xda premium
I am anal about my devices also, and the thought of just throwing it in a bag makes me cringe! Always front left pocket for me, no exceptions!
balorok said:
A paperback book could do that? Thats actually very concerning to me as a consumer. I'm extremely cautious with my electronics (ask my wife, she will eyeroll ) and to have something like this occur without any strenuous contact being made with the phone is appalling.
First Samsung phone, and unfortunately will most likely be my last. It looks and operates flawlessly and was exactly what I wanted... but I can't for the life of me see spending that kind of money on something that can essentially break through such light use.
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Click to collapse
No offense, but if you stuffed your Note in a bag with a book or anything else, you're not really that cautious with your electronics. There's a reason I have never damaged any of my phones or tablets. It's because I don't do things like that.
greyhulk said:
No offense, but if you stuffed your Note in a bag with a book or anything else, you're not really that cautious with your electronics. There's a reason I have never damaged any of my phones or tablets. It's because I don't do things like that.
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Click to collapse
I'm not sure where you got the idea that I "stuffed" it in a bag. The bag in question was a messenger style bag with separate internal pockets, phone was in one, book in the other. Book was a paperback (you can actually see it in my photos) about 200 pages thick.
UPDATE:
Second phone screen cracked. Top of screen near the front camera. Had it less than 24 hours - took it back and they exchanged it again with no issues.
Got it at around 4pm, took it home, put it in case (SGP) and put it to charge, went to the gym and then came home and did some programming for a few hours before bed. Phone stayed on charger the whole time. Next morning I put (note: did not "stuff") the phone into my right front pocket of my jeans (normal jeans, not skinny or anything). It was the only thing in the pocket, had a wallet in my back right pocket and some disposable eye contacts in my left front pocket. Walked about 3 blocks to a lecture checked email on the phone - no crack. sat with it in the pocket (front right) for about an hour and a half, then got up and walked home. Got home took the phone out...crack! About an inch long from the very edge of the glass towards the middle of the phone.
I can't make this stuff up. Took it to the store and they replaced it for me again. Manager said something about maybe they got tussled around during shipment or packing.
Both cracked were white devices. The phone I have now is a black one.
I'm trying to think of reasons why this could have occurred twice. First time could possibly have been from being in the bag, but I wasn't throwing the bag around or anything like that. Second time? Who knows... if walking with a phone in your pocket causes it to break...
I am super thankful that I found a store willing to do the exchanges, and I do love this phone...but what the heck!
For something billed as practically bullet-proof, the razr disappoints.
Thanks to poor design and too much flex the internal screen on my razr is toast. I have intentionally waited a few weeks to post this because I wanted to be more objective over this. Let me start by saying I am the very average user case, I make a few phone calls, mostly text messages and when I am stuck somewhere a little bit of web browsing. I am an engineer and I understand pretty well things like internal stresses and loads. I am also very methodical and keep my phone in the same pocket every time, I baby it and ensure it never can fall. So this being said I was amazed when I pulled it from my pocket to see a scrambled then black screen.
So to explain, a few weeks ago I am in a bar with my girlfriend and my buddy. We are pretty much the only ones there, I pull out my phone from my front pocket send a message to some other people who are going to join us, put the phone back in my pocket, walk over to the bar get drinks and return. I pull my phone out of my pocket again and the internal screen is cracked. I don't wear emo pants, I didn't body slam myself to the ground, I didn't get struck by a vehicle, I simply walked 20 feet back and forth and my phone went from "everything is a go" to "congratulations on your $300 paperweight". In addition, the rest of the phone was fine, the backing, the gorilla glass on the front, everything, just the internal screen starting at the center on the left and radiating out a few inches was a few tiny cracks.
Again, I reiterate, I have babied this phone, I never dropped it in the 3 months I had it, kept it nice and safe. The reason was that before this I had an htc eris, I bought it used in decently rough shape, and it was a veritable tank, it had been dropped and it had taken a beating, and it barely slowed. Then I decided that I actually was going to try out having a nice smartphone with a nice blazing data plan so I could enjoy having the benfits of a real smartphone (the eris was on a plan with no data). So I didn't mind shelling out the $300 to get a piece of the glory. I was a little disappointed by the color quality on the screen, and the atrocious battery (I would actually watch it drain batter while plugged in if I was browsing and I never had it last a full day with nothing running and not using it). Though in spite of this I actually got used to the phone and kind of liked it, at least until this.
As expected verizon was useless to provide me any help, all they did was to accuse me of dropping it. I was informed that it was an excellent phone and the only way for this to happen was to be dropped quite a ways onto a hard surface. They also told me that they used them and their batteries lasted all day with talking, texting and web browsing without being plugged in (HAHA). Unforetunately for me I didn't opt for the insurane on the razr and I ended up buying a brand new phone (this time a rezound) and I got the extended battery and can't even fathom how I did it with the razr's battery.
Anyway, I just wanted to give a word of warning be very careful. If you notice there is a lot of flexibility that they have by making this a very wide phone but very thin. This may well be any of your undoing despite how good of care you take.
CTP
I think you have been unlucky. My phone is always in its otter box case screen in toward my leg when in my pocket.
The phone actually has a steel frame as well. No where had it ever been sold as bullet proof though.
Sent from my XT910 using XDA
Unlucky.. probably. But I did want to serve a word of warning. And up until this happened there was nothing wrong, so saying I have had this 3 months and nothing bad has happened to me isn't proof it won't happen. Because until that moment we were in the same boat, and I hope that we won't be in the same boat now for your sake.
None the less, there is nothing I can do now anyway so I am done being bitter.
CircuitsToPlowshares said:
Unlucky.. probably. But I did want to serve a word of warning. And up until this happened there was nothing wrong, so saying I have had this 3 months and nothing bad has happened to me isn't proof it won't happen. Because until that moment we were in the same boat, and I hope that we won't be in the same boat now for your sake.
None the less, there is nothing I can do now anyway so I am done being bitter.
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Mine is insured against accidental damage of any kind. Even getting it wet.
So even if I did end up in your boat it wouldn't matter
Sent from my XT910 using XDA
Sorry to here about your bad luck. Guess that's why I paid full retail for my Razr Maxx so I had insurance no matter what. I've been through alot of phones and never had any problems as you mention. Well atleast not the screen if anything it was basic stuff. Man I remember way back in the day I had one of those Motorola beige brick phones. I drop it , threw to against a wall and it never failed. Just goes to show how things have changed and build quality can always be in question.
So sorry to hear this..
still a big confused on how this can happen. the phone feels very solid.
It sort of feels solid. If you take it and hold the bottom in your left hand and the top in your right hand and turn both hands opposite directions you will notice it flexes quite a bit and without much force at all. Or at least mine does right now at the moment I can get several millimeters of flex which would be enough for the more fragile screen to give way. (Caveat probably not a good idea to try what I am saying as if it yeilds it won't be good).
A screen protector and or some meat on them bones would have prevented this...
No but seriously that sucks. It could just be a fluke phone. I keep my phone in my otterbox commuter case so I am sure that helps a bit.
Its been dropped (nothing serious, few inches) and banged. jJust "normal" wear and tear. I do use screen protectors too. I know the phone is thin but I have never had an issue with the flexing like you describe. So far this phone is turning out to be tough.
I wonder if you can describe the situation to VZW and get a new one unde a manufacturer defect. If not, just get a replacement thought insurance.
ddemlong said:
A screen protector and or some meat on them bones would have prevented this...
No but seriously that sucks. It could just be a fluke phone. I keep my phone in my otterbox commuter case so I am sure that helps a bit.
Its been dropped (nothing serious, few inches) and banged. jJust "normal" wear and tear. I do use screen protectors too. I know the phone is thin but I have never had an issue with the flexing like you describe. So far this phone is turning out to be tough.
I wonder if you can describe the situation to VZW and get a new one unde a manufacturer defect. If not, just get a replacement thought insurance.
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Click to collapse
With full due respect....in terms of protecting from crack of a gorilla screen,what a screen protector does is not more than sticking broken glasses together after the tragedy
From my RAZR MAXX
That's the thing, the gorilla glass is fully intact and still smooth as a baby's butt. It was the internal screen that cracked. Also vzw did nothing but accuse me of dropping it, they had no incentive to help me.
jiwengang said:
With full due respect....in terms of protecting from crack of a gorilla screen,what a screen protector does is not more than sticking broken glasses together after the tragedy
From my RAZR MAXX
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Click to collapse
Oh I know, short of an extra layer of glass or some sort of hard clear resin screen its not gonna help one bit.
The Maxx is much better, but I know you bought this before it came out. Did you go into the retail store and they told you you dropped it? Or was it customer service over the phone? If you have proof that these is not a scratch on the phone, how can you be told it was dropped? I would push the matter further, all the way up to corporate if I had to. But the real problem lies with not having that protection plan. That is the real bummer.
flashman2002 said:
The Maxx is much better, but I know you bought this before it came out. Did you go into the retail store and they told you you dropped it? Or was it customer service over the phone? If you have proof that these is not a scratch on the phone, how can you be told it was dropped? I would push the matter further, all the way up to corporate if I had to. But the real problem lies with not having that protection plan. That is the real bummer.
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Click to collapse
In store and they all but called me a liar outright. It was frustrating, the only funny part was that I had two alarms set for the morning but the touch screen didn't work, though it would intermittently think you pressed the buttons for snooze, so the alarms were going off psuedo randomly for minutes at a time. The whole time the alarms were going off creating annoyance for them and customers.
The bad part was I was 3 hours from home on an anniversary with the GF and travel a bunch so I had to have a phone right then. I had no option but buy a new one. Lesson learned I have insurance and I have a feeling I will lose it more often now.
Go to a different store. I drive 20 miles because I hate the local. I went to the different store and they yeah thats why I left there or is so and so still there. Local store sucked but the other is great and always helps. Sad I have to drive but usually try and do something else I need to get done while out there. Customer service has been hit or miss. Usually you dont get follow through. Verizon tried to get a hold of me for 3 days and left a message telling me that created a trouble ticket to make sure I was happy. Never had them call like that before.
You might have had a defected phone. The RAZR is very solid I've dropped It a few times and punched it more than once. I dont use a case either. Screen is fine no scratches on it either though there's scratches and chips on the phone. I'm pretty hard on my phone but that's why i pay for insurance that covers everything that I got from best buy. I hate Verizon's insurance.
Sent from my DROID RAZR using xda premium
Same here, i am a carpenter and mine is abused and buried in saw dust all day. Dropped many times, and rides in my bibs front pocket where it gets pushed on and crushed by body weight. Hrmmm, watch it will break tomorrow, shoot..
Sent from my XT910 using XDA
Right they don't want to help in such cases, despite claiming the opposite
From my RAZR MAXX
JDCFH said:
Mine is insured against accidental damage of any kind. Even getting it wet.
So even if I did end up in your boat it wouldn't matter
Sent from my XT910 using XDA
Click to expand...
Click to collapse
Yup me too. Full coverage of accidental damage. This day in age I can't imagine not paying the extra $8 a month for this for ANY phone. They are too expensive and when we have them with us 100% of the time in our daily lives there is too much opportunity for damage. Regardless of what phone model.
The problem is the backing. It's very flexible.. you really can fix this by getting a hard case.
I have full coverage so I don't mind if it breaks. My SD card has everything important and I backed it up a few days ago so I'm all set
You should try going to Motorola instead, post this in their forums to see what they can do.
My girl and I got our Notes direct from AT&T by reupping for 2 years. We both immediately put them in Speck cases, and I covered mine with Armor Suit screen shield. She didn't, cause she didn't like the feel... neither do I really, but I like the feeling of security. She babies her phone, cleaning the screen several times a day, keeping it out of dirt, and just basically keeps it in much better shape day-to-day than I keep mine.
Anyway, she pulled her phone out of her purse late on Friday (too late to go to AT&T) and this is what we found. There is nothing in this particular purse that is even a bit hard that could have hit the screen and she says when she grabbed it (near the ATT logo) she felt cracking, and felt broken glass stabbing her finger. I thought it looked like it got hit, but there is nothing else on the screen, and where she had it in her purse, she'd have been knocked on her butt from the force required to get through the hats and scarf that the phone was inside and break it like this. If it got hit, someone was taking shots at us or something... but then, no puncture in the purse... and yeah, she's got nails and all, but she isn't some Amazonian... could a fingernail have done this?
The phone works fine, the digitizer is fine. I've looked on ebay for replacement glass... she wants it stock, not with an N7000 glass, so that's out for the time being. It looks worse now than it first did, but we are currently in a town with no AT&T store and won't be back to civilization till like Wed or Thurs... but in the meantime I'd like to know what we might be able to do.
1)- So, is it possible this is the "bad screen" crack problem?
2)- What can we do at 45 days (we don't have the ATT insurance)
Looks like it took a shot on that second picture...doesn't look like a defect. Im afraid you might be SOL...manufactures warrenty only covers mechanical problems, not damage in which case youd use your insurance if you had it but you'd still have a 200 detectable or whatever they charge. Id certainly call and *****...maybe they'll work with you. Just a tid bit for ya, each of the 5 times i had my infuse replaced (warrenty) they told me that the phone ill be sending back needs to be in basic perfect condition or they'll charge me the retail value of the phone to my bill.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
There is no "bad screen" problem. It is glass it breaks you cannot go against laws of nature.either wait for lcd price to drop and do it urself or just sell it on ebay
Sent from my SAMSUNG-SGH-I717 using xda premium
You may be able to get your credit card to provide accident coverage.
i just cracked my screen too. can't see anything but it still turns on. I looked on Ebay to get an idea of what it might go for. Any ideas?
Okay. I'm on my second Z Ultra in the past 9 weeks. The first freezing and dying after 28 days.
The replacement appeared and I've been using it the past 5 weeks.
This morning I went for a walk with my dog and put the phone in the front pocket of my jeans. There was nothing else in the pocket; coins, keys, etc. to ensure the soft scratchable coating of the phone wasn't affected.
Came home 20 minutes later and received a call. When I retrieved the phone from the pocket there were cracks all across the front screen starting from the edge of the glass beside the on/off button.
Whilst the display lit up as normal behind, the phone functions; answering, etc. were inoperable.
Now it's galling that this phone has NEVER been dropped. I never had ANY impact on the phone; knocking into a doorway, etc. during my walk with my dog. So how come it just seemed to 'explode'?
Have sent it off to Sony's repair hub in the UK in the hope that they'll repair under warranty as there was NO accidental damage and the case around the point of where the screen breakage - like the rest of the case - doesn't have a scratch nor mark.
The Sale of Goods Act in Scotland states:
Customers do have a legal right to a refund, repair or
replacement if an item they purchased
• does not match the description
• is not of satisfactory quality
• is not fit for purpose
Fit for purpose surely includes phones that can be carried in a pocket without a screen cracking?
Opinions please...
NoBetterWords said:
Okay. I'm on my second Z Ultra in the past 9 weeks. The first freezing and dying after 28 days.
The replacement appeared and I've been using it the past 5 weeks.
This morning I went for a walk with my dog and put the phone in the front pocket of my jeans. There was nothing else in the pocket; coins, keys, etc. to ensure the soft scratchable coating of the phone wasn't affected.
Came home 20 minutes later and received a call. When I retrieved the phone from the pocket there were cracks all across the front screen starting from the edge of the glass beside the on/off button.
Whilst the display lit up as normal behind, the phone functions; answering, etc. were inoperable.
Now it's galling that this phone has NEVER been dropped. I never had ANY impact on the phone; knocking into a doorway, etc. during my walk with my dog. So how come it just seemed to 'explode'?
Have sent it off to Sony's repair hub in the UK in the hope that they'll repair under warranty as there was NO accidental damage and the case around the point of where the screen breakage - like the rest of the case - doesn't have a scratch nor mark.
The Sale of Goods Act in Scotland states:
Customers do have a legal right to a refund, repair or
replacement if an item they purchased
• does not match the description
• is not of satisfactory quality
• is not fit for purpose
Fit for purpose surely includes phones that can be carried in a pocket without a screen cracking?
Opinions please...
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Click to collapse
Feel for ya man, that sucks. Worth reading the following thread:
http://www.xperiablog.net/2013/11/...ays-for-xperia-z-series-suggests-leaked-info/
It seems Sony is prepared for this and acknowledges it may be an issue. I wonder if there was an existing defect in your screen cos that shouldn't happen without dropping it.
Sent from my C6833 using XDA Premium 4 mobile app
Sorry man
In the first week that I had mine I managed to drop it from about 1.5 m out of my pocket while climbing on to a platform on to the concrete floor with no case, end result just the smallest of marks on the aluminium case on the bottom left. All in all I was impressed at how strong it was - seen a S4 dropped at work from the same hight, didn't fare so well.
I guess Xperia Z, Z Ultra and probably Z1 isn't a perfect match for pockets?!
Opinion
Hi, I have most of the smart phones & tablets that were produced since the early i-Mate until now and i keep them all, The best for me is the "Note III" but i can't hold only 1 cell phone as i need another phone number for work so i got the Z-Ultra
until now it has only a little scratch on the back glass but the point is that i used to get Samsungs for my wife and by the same week of purchase they fell either on floor, asphalt or anything and their screens(Digitizer or Panel) gets cracked easily, Since the release of the Z i liked it so i got it for her and i must say it fells on the floor at least 3 times a day and guess what, the device has nothing but little scratches on the side frame, It has a great build and quality, I will stick with Sony for my wife as its the only phone we have tried that can resist this much
Nooooo!!!!
I have only had my phone for 2 weeks and I was sitting outside of Starbucks with my phone on my lap, and this yellow jacket bee kept flying around me. So I stood up to get away from it, while forgetting my phone was on my lap. CRASH! My V30 without a case falls off my lap about 20 inches down onto the cement.
It caused a small spider web crack in the corner of the back glass. One of then cracks extends to the camera lens area. On thr bright side the screen is fine and the camera lens is fine with no cracks. Plus its only mostly the corner thats cracked on the back. But still, it really really sucks since I just got this phone.
I know some of you are thinking I was stupid for not having a case. Maybe so, but keep in mind I pretty much never had cases on my 6P or my S7 Edge. I only dropped my 6P once real bad on a hard surface (fell out of pants with a smaller pocket while sitting) which only left a scuff on the edge with the display fine, and never once dropped my S7 on a hard surface in over a year with it. So I have always been super careful with my phones. Never dropping my phone in years that was a result of my clumsiness or carless.
I guess its just a matter of time though no matter how careful you are handling your phone. Its bound to fall somehow when its not your fault. Like sliding off a slippery surface, falling out of a small pocket, or similar. Anyways I called a local phone repair shop and the good news is the back glass is only $70-$75.
I don't think I am going to get it done just yet since the display is fine, camera lens is fine, and its only the corner of the back. But I probably will eventually before I resell the phone in 1-2 years. Anyways kind of disappointed a military certified phone cracked for such short fall. This is why I prefer metal backed phones so much more. Anyways hopefully this info of how easy it cracks and the cost to replace the back out there being pretty cheap helps some others out there.
*Puts case back on my V30*
Yeah, I watched a couple of videos on what happens to GG 4 & 5 with drop tests and decided mine would stay in a case. Added bonus of keeping finger prints off of the actual phone back and just on a plastic case.
I have several cases I've bought to put on my LG V30 when I actually buy the phone. You can buy very good cases for even a couple of dollars on ebay. I started the LG V30 cases thread, because most people don't know that.
You can even buy clear cases if you still want to show off the phone.
Cases for LG V30
https://forum.xda-developers.com/lg-v30/accessories/lg-v30-t3667430
Just putting that out there for people who still need a case. At those prices, order 2 or 3!
ChazzMatt said:
You can even buy clear cases if you still want to show off the phone.
Cases for LG V30
https://forum.xda-developers.com/lg-v30/accessories/lg-v30-t3667430
Just putting that out there for people who still need a case. At those prices, order 2 or 3!
Click to expand...
Click to collapse
Yeah I already have a case, I just didn't have it on because I don't really like having one. I got it on now though. Ita a slim fitting case by Lumion. I never heard of this case company before but I really like it. I'm probably going to give the Spigen Crystal case a try too.
AndroidPurity said:
Yeah I already have a case, I just didn't have it on because I don't really like having one. I got it on now though. Ita a slim fitting case by Lumion. I never heard of this case company before but I really like it. I'm probably going to give the Spigen Crystal case a try too.
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Click to collapse
I'm very sorry for your accident. Ugh.
At least you know it can be repaired easily.
If the glass is still smooth, you can always put a skin over it.
This is one concern causing me pause in my purchase. Why there can't be a nice carbon fiber replacement back for this phone, I don't know. Motorola had a good idea going with the "design your own phone" during the Droid Turbo / Turbo 2 days, they just gave up on it too early.
Nay Tyzon said:
This is one concern causing me pause in my purchase. Why there can't be a nice carbon fiber replacement back for this phone, I don't know
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b'cause it's not waterproof, or your can't glue it like glass
Billy Madison said:
b'cause it's not waterproof, or your can't glue it like glass
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That's the beauty of carbon fiber composites. The resin it's molded in is waterproof, gluing is about the only way to attach it to anything, it can be built up as thick as needed to create a reliable sealing edge or stiffness to the back. And it's radio transparent, so no issue with wireless charging. It can be textured, to make it more grippy.
The ccf aesthetic isn't for everyone, I get that, but it would be great as an option, and would be completely workable.
That is a bummer that it cracked. I am super impressed by the strength of this device though, my embarrassing story about it. Bought a new TV for my living room, decided I needed to take my old TV down to the basement and thought I could wrangle the 60" TV by myself, took two steps down and slipped, fell super hard all the way down the stairs with my phone in my back pocket. Huge bruises on my back, butt, arm and legs, the phone I was positive was a goner. Took it out of the case and to my amazement not a scratch and the glass looks perfect, however there is a size-able dent on one side of the phone and it is pushing the screen out. Everything works perfect and like I said, it did not crack at all, I am not a small guy, between me and the TV it took a 300 lb hit on the edge of a step and then several more hits down the stairs.
Of course I went to T-Mobile and they laughed and said "We can't take a bent phone back" luckily I am still in the 14 days grace period and will be adding insurance so I can get a replacement. It works, but is a little annoying to use this way. And to end the story on a high note, I did save the TV, did not let go of it!
Circledog said:
That is a bummer that it cracked. I am super impressed by the strength of this device though, my embarrassing story about it. Bought a new TV for my living room, decided I needed to take my old TV down to the basement and thought I could wrangle the 60" TV by myself, took two steps down and slipped, fell super hard all the way down the stairs with my phone in my back pocket. Huge bruises on my back, butt, arm and legs, the phone I was positive was a goner. Took it out of the case and to my amazement not a scratch and the glass looks perfect, however there is a size-able dent on one side of the phone and it is pushing the screen out. Everything works perfect and like I said, it did not crack at all, I am not a small guy, between me and the TV it took a 300 lb hit on the edge of a step and then several more hits down the stairs.
Of course I went to T-Mobile and they laughed and said "We can't take a bent phone back" luckily I am still in the 14 days grace period and will be adding insurance so I can get a replacement. It works, but is a little annoying to use this way. And to end the story on a high note, I did save the TV, did not let go of it!
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A quick and healthy recovery!
My wife had dropped her v30 TWICE already in a week... Both times it luckily hit a corner and no glass cracked or scratched. Just a scuff on the metal of each bottom corner. So damn lucky with that so far... her case finally showed up the day after the second drop.
AndroidPurity said:
Nooooo!!!!
I have only had my phone for 2 weeks and I was sitting outside of Starbucks with my phone on my lap, and this yellow jacket bee kept flying around me. So I stood up to get away from it, while forgetting my phone was on my lap. CRASH! My V30 without a case falls off my lap about 20 inches down onto the cement.
It caused a small spider web crack in the corner of the back glass. One of then cracks extends to the camera lens area. On thr bright side the screen is fine and the camera lens is fine with no cracks. Plus its only mostly the corner thats cracked on the back. But still, it really really sucks since I just got this phone.
I know some of you are thinking I was stupid for not having a case. Maybe so, but keep in mind I pretty much never had cases on my 6P or my S7 Edge. I only dropped my 6P once real bad on a hard surface (fell out of pants with a smaller pocket while sitting) which only left a scuff on the edge with the display fine, and never once dropped my S7 on a hard surface in over a year with it. So I have always been super careful with my phones. Never dropping my phone in years that was a result of my clumsiness or carless.
I guess its just a matter of time though no matter how careful you are handling your phone. Its bound to fall somehow when its not your fault. Like sliding off a slippery surface, falling out of a small pocket, or similar. Anyways I called a local phone repair shop and the good news is the back glass is only $70-$75.
I don't think I am going to get it done just yet since the display is fine, camera lens is fine, and its only the corner of the back. But I probably will eventually before I resell the phone in 1-2 years. Anyways kind of disappointed a military certified phone cracked for such short fall. This is why I prefer metal backed phones so much more. Anyways hopefully this info of how easy it cracks and the cost to replace the back out there being pretty cheap helps some others out there.
*Puts case back on my V30*
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Sorry to hear that. I couldn't stand using a cracked phone so I really feel ya.
Good luck with the repairs!
Sent from my LG-H932 using Tapatalk
NeutronBomb said:
My wife had dropped her v30 TWICE already in a week... Both times it luckily hit a corner and no glass cracked or scratched. Just a scuff on the metal of each bottom corner. So damn lucky with that so far... her case finally showed up the day after the second drop.
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Whyyyy couldn't have mine done that?!
Actually I think the sides of this phone are super reinforced. Way more than more glass phones. I think mine just fell at the absolute worst angle that hit it just right. Just thankfully it was not the display!
psawjack said:
Sorry to hear that. I couldn't stand using a cracked phone so I really feel ya.
Good luck with the repairs!
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Thanks! I also found the glass back is on Ebay for only about $18 and comes with the little tool to replace it. So I might just do that myself. I watched a video of how to take the back off.
I only have 2 worries if I do it myself.
1.) Making sure the new glass back seals on tight enough still be at least mostly water proof and
2.) Removing the finger print sensor from the old back to the new back. The video I watched doesnt show how to remove the finger print sensor. But once I find a video on someone removing and reattaching the finger print sensor, then I will pull the trigger for the $18 glass back.
So much for military certified durability :laugh: :crying:
Also you'll lose the ip68 rating by replacing that yourself most lowly just a heads up. Watch the video of Jerry rig everything. When he made a clear v30. Really good on how to open phone
Happened to one of the phones on my account. Fell about 3 feet on a wood floor and the back has a hairline crack. I'll skin it, put it in a case and be done with it.
Circledog said:
.......Of course I went to T-Mobile and they laughed and said "We can't take a bent phone back" luckily I am still in the 14 days grace period and will be adding insurance so I can get a replacement. It works, but is a little annoying to use this way. And to end the story on a high note, I did save the TV, did not let go of it!
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That's quite a story! That should be in a V30 durability ad. Opening shot of the big dent and bulged screen with the phone speaking in "android voice" saying, "yeah, I took quite a beating, but you should see the other guy!" Then a fade in shot of you looking all sheepish and bruised from head to toe with a final fade out slow-mo reenactment of the fateful tussle.
stuartmc said:
That's quite a story! That should be in a V30 durability ad. Opening shot of the big dent and bulged screen with the phone speaking in "android voice" saying, "yeah, I took quite a beating, but you should see the other guy!" Then a fade in shot of you looking all sheepish and bruised from head to toe with a final fade out slow-mo reenactment of the fateful tussle.
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Lol, love it, I will have to email LG!
Circledog said:
Lol, love it, I will have to email LG!
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Do it! This is too good to pass over.