Today I got my new GS4, and was going to make sure all my stuff was backed up from my GS2 before I turned on my new phone. I went into "accounts" from contacts and checked the box for "auto-sync app data" (this is the only thing I did, period, since I was viewing my photos only about an hour earlier) and then connected my phone to the PC so I could back up all my photos. When I did, all the photos "loaded" but I could not actually view them, merely their file name. So I unmounted from the PC and went into gallery on my phone, only to find every single photo, both internal and on sd was replaced with a grey box and I cant view them. I have since reconnected to my PC, and now all those folders are completely empty. If I go into gallery on my phone, it still shows my folder names with all these grey photos, but when I use a file explorer to try and view them, nothing, 0 files just like on the PC. I have NO IDEA how this could have happen, and the only link I have to something going wrong was the auto-sync box I checked. I had about 6 months of photos I didn't back up, and some VERY important and irreplaceable pics I can't get back. I was hoping someone my have an idea as to what happen/how to recover my pics. I have gone through multiple folders, and literally every single .jpg file is gone! This includes all pics taken using the camera, any screenshots I had, all photos saved from texts and websites! EVERYTHING!!!! PLEASE HELP ME GET MY MEMORIES BACK!!!!!
skeet34 said:
Today I got my new GS4, and was going to make sure all my stuff was backed up from my GS2 before I turned on my new phone. I went into "accounts" from contacts and checked the box for "auto-sync app data" (this is the only thing I did, period, since I was viewing my photos only about an hour earlier) and then connected my phone to the PC so I could back up all my photos. When I did, all the photos "loaded" but I could not actually view them, merely their file name. So I unmounted from the PC and went into gallery on my phone, only to find every single photo, both internal and on sd was replaced with a grey box and I cant view them. I have since reconnected to my PC, and now all those folders are completely empty. If I go into gallery on my phone, it still shows my folder names with all these grey photos, but when I use a file explorer to try and view them, nothing, 0 files just like on the PC. I have NO IDEA how this could have happen, and the only link I have to something going wrong was the auto-sync box I checked. I had about 6 months of photos I didn't back up, and some VERY important and irreplaceable pics I can't get back. I was hoping someone my have an idea as to what happen/how to recover my pics. I have gone through multiple folders, and literally every single .jpg file is gone! This includes all pics taken using the camera, any screenshots I had, all photos saved from texts and websites! EVERYTHING!!!! PLEASE HELP ME GET MY MEMORIES BACK!!!!!
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Define "loaded". The sdcard mounts like a hard drive, then you copy them off. Not sure how you screw that up.
Sent from my SGH-I777 using xda app-developers app
ferrocene said:
Define "loaded". The sdcard mounts like a hard drive, then you copy them off. Not sure how you screw that up.
Sent from my SGH-I777 using xda app-developers app
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When I say loaded, I mean all the file names showed up in the folder, but I could not open the picture to view it. So it looked like they were there, but the file extension didn't show as .jpg and when trying to view them it said something about how microsoft viewer was unable to display image. I never actually attempted to do the copy from phone to pc, so there was not an issue with a transfer, but something that happen prior to even connecting to the pc as far as I can tell. After disconnecting and reconnecting, however, the files don't even show as there, just says 0 files in folder when I open it. Also, its not just sd card, but literally every single file that had a .jpg extension is completely gone....this includes internal and sd, and everything from wallpapers, camera shots, pics from texts and web, everything!
You could try Disk Digger to recover the photos.
Thx for the disk digger recommendation! It was super tedious going thru over 9,000 pics of thumbnails n all kinds of bs, but I was able to get back most of my pics from the internal memory! Now just need to do it with the sd card.
Sent from my SCH-I545 using xda app-developers app
Remove your external SD card and try to access the images through a card reader. Some Sammy devices have had issues playing nice with SD cards, and the resulting behavior can be similar to what you have experienced. Technical details can be found around d the web.
Related
About a month ago I was transferring files to/from my Amaze 4G, and then I disconnected it from my computer (without clicking "Eject" in Windows or disabling USB storage in Android) and after that, every time I would open an album, a few photos would disappear. A dozen here, 20 there, until my >1000 photos (carried over from previous phones) were GONE.
I removed the memory card and put it in my computer, and used an un-delete program to retrieve them intact and unharmed. I guess the file table got corrupted or something. I did a factory reset on my phone, reformatted the SD card, put all my files back, and went on my merry way.
Just a few minutes ago, I was copying all of my photos from the phone. I made sure the click "eject hardware" in Windows, and then selected "Charge Only" on the phone, disconnected it, and then, just to make sure it re-mounted properly in Android, I un-mounted and re-mounted the card via the settings page. When I open up the Album app (Which was presumably running in the background during this whole operation), several hundred photos are missing.
I plugged the phone back in, deleted the photo directories, and reloaded them from the backup on my laptop, making sure that the Albums app was closed. I then re-opened the Album app after properly disconnecting the phone, and about 600 photos were still missing. I closed the app and reopened it, and only a couple hundred were missing. I went back to the album list and then re-opened the camera album, and fewer photos were missing. Wash, rinse, and repeat, until all of the photos had reappeared.
This whole ordeal has left me concerned about the safety of my files. Ever since the first one I have often opened and re-opened the photo album to see if the number of photos decreases each time I open it, and I've had no issues other than the ones mentioned.
Any ideas on a cause/prevention for this issue?
AllanJH said:
About a month ago I was transferring files to/from my Amaze 4G, and then I disconnected it from my computer (without clicking "Eject" in Windows or disabling USB storage in Android) and after that, every time I would open an album, a few photos would disappear. A dozen here, 20 there, until my >1000 photos (carried over from previous phones) were GONE.
I removed the memory card and put it in my computer, and used an un-delete program to retrieve them intact and unharmed. I guess the file table got corrupted or something. I did a factory reset on my phone, reformatted the SD card, put all my files back, and went on my merry way.
Just a few minutes ago, I was copying all of my photos from the phone. I made sure the click "eject hardware" in Windows, and then selected "Charge Only" on the phone, disconnected it, and then, just to make sure it re-mounted properly in Android, I un-mounted and re-mounted the card via the settings page. When I open up the Album app (Which was presumably running in the background during this whole operation), several hundred photos are missing.
I plugged the phone back in, deleted the photo directories, and reloaded them from the backup on my laptop, making sure that the Albums app was closed. I then re-opened the Album app after properly disconnecting the phone, and about 600 photos were still missing. I closed the app and reopened it, and only a couple hundred were missing. I went back to the album list and then re-opened the camera album, and fewer photos were missing. Wash, rinse, and repeat, until all of the photos had reappeared.
This whole ordeal has left me concerned about the safety of my files. Ever since the first one I have often opened and re-opened the photo album to see if the number of photos decreases each time I open it, and I've had no issues other than the ones mentioned.
Any ideas on a cause/prevention for this issue?
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Click to collapse
Maybe the album software wasn't given enough time to create all the thumb pics it uses for browsing for the 1000+ pictures you just added? It would take even longer if you had vids in there too.
johnk1973 said:
Maybe the album software wasn't given enough time to create all the thumb pics it uses for browsing for the 1000+ pictures you just added? It would take even longer if you had vids in there too.
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Click to collapse
That would explain the second incident, but in the first one, the photos were actually deleted; when I used an undelete program they showed up as "_mage_210" and the like.
AllanJH said:
That would explain the second incident, but in the first one, the photos were actually deleted; when I used an undelete program they showed up as "_mage_210" and the like.
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Click to collapse
A corrupt mem card is all i can suggest.
johnk1973 said:
A corrupt mem card is all i can suggest.
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Click to collapse
It has happened now with two different cards, one of which I'd been using for about a year with no problems, the other straight out of the package.
AllanJH said:
It has happened now with two different cards, one of which I'd been using for about a year with no problems, the other straight out of the package.
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Click to collapse
Do you have a different computer or laptop to recreate the issue so you can eliminate the computer variable?
nguyendqh said:
Do you have a different computer or laptop to recreate the issue so you can eliminate the computer variable?
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Not in a usable state. However, I've had no problems with drive/card corruption from my computer.
Failing the faulty computer, do you think the phone is faulty, and should be replaced?
AllanJH said:
Not in a usable state. However, I've had no problems with drive/card corruption from my computer.
Failing the faulty computer, do you think the phone is faulty, and should be replaced?
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Click to collapse
If you can eliminate the computer as a variable then yes I'd assume the phone has a defect.
You've already said you tried two different microSD cards. One new and one old.
So that variable has been eliminated.
Only two left to go. One you can do with relative ease at a friends or even a internet cafe.
The other requires waiting for a replacement.
I would try and isolate the issue to one element first before I sent off for a new phone.
In any case if you'd rather just send off for a new one and be done with it then go for it.
Just make sure you test the new one and see if the problem persists.
Good luck.
nguyendqh said:
If you can eliminate the computer as a variable then yes I'd assume the phone has a defect.
You've already said you tried two different microSD cards. One new and one old.
So that variable has been eliminated.
Only two left to go. One you can do with relative ease at a friends or even a internet cafe.
The other requires waiting for a replacement.
I would try and isolate the issue to one element first before I sent off for a new phone.
In any case if you'd rather just send off for a new one and be done with it then go for it.
Just make sure you test the new one and see if the problem persists.
Good luck.
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Click to collapse
Thanks for the suggestions!
This problem seems to not happen if I make sure to kill the HTC/Android Albums app before connecting the phone to the computer, so it's usable for the time being. Once I go into the next payment cycle (I used up all my high-speed data, and I don't want to attempt a reload on 2G) I'll take it into the store and see if they'll swap it out, just to be safe.
So no-one else has had this problem?
Ok my phone was having issues so i wanted to do a hard reset. All my photos were saved to internal memory, so i copied all the photos from the camera folder and saved them to my computer.
I then formatted the entire phone and hard reset. Now i didnt notice, but when i go to look at the photos on my comp, about half of them say "no image available" when you click on them. Its weird b/c its not from the beggining or end of the dates, but more like in the middle that the images wont work.
They still say .jpg on all of them, and look like they should work ei file size and file name. No matter what prog i use i cant open then, even if i transfer back to the phone. Normally i wouldnt care, but they are my babys pics from the day she was born, so please help!!
Hey bud,
Check out Recuva. It should do the trick [Link Below].
Instructions:
1. Install the software and drivers for your phone if you haven't already.
2. Connect your device to your computer and mount your SD card.
3. Run the recovery wizard and select "deep scan."
4. Wait 10-20 minutes for the scan (depending on card size).
5. Watch all your deleted files come back like magic.
http://www.piriform.com/recuva
Good luck!
Sent from my HTC PH39100 using XDA App
Will this work even tho they were saved to my internal phone storage? I just dont see why some of my camera photos saved just fine to my comp and some didnt. I mean they look just like the other pics, just wont show an image when opened?
Im trying you program now....
No that program did not work. It found all my photos except the ones i need.
Just so weird that i copied the whole "camera" folder and all but some pics from the middle of the selection worked. Just the baby pics i want dont work. This really sucks.
Nope, it doesn't work for phone storage only SD cards/hard drives.
Ok so tonight, I decided to clean up my SD card. I had noticed that some how I had 1500 pics on my internal SD card, SO I moved them over to my external one and cleaned everything up a bit, combining all the folders. Now when I go into my phone and SD card, all the pics are TINY in size. LIke if the pic before was the size of the screen, now its 1x1 inch. I use wallpaper wizzadrii to set my wallpapers and its setting them all for TINY as well.
Any help would be appreciated.
Thanks
you probably copied the thumbnails
I did now what?
Sent from my ADR6425LVW using Tapatalk 2
If you deleted the actual pictures and are just now stuck with the thumbnails try an app called DiskDigger. It'll find your deleted photos if it was just recently done. It won't go as far back as a PC would. But give it a shot. Oh yea, must be rooted for it I believe.
Sent from my ADR6425LVW using xda app-developers app
I wouldn't use an android app, I'd connect the phone to a PC, mount it, then use Recuva to scan it.
scy1192 said:
I wouldn't use an android app, I'd connect the phone to a PC, mount it, then use Recuva to scan it.
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Click to collapse
going to try that now.
Also, I just realized that all the pics were on my internal storage. I know I never set it up that way. I have always put them on my SD card. For future reference, how do i get everything to be automatically saved to the external SD card?
You mentioned that you cleaned up the images by copying them from your internal SD to your external one - if what you're trying doesn't work, do you remember which folder the files came from? You can just move them back but I have a sinking feeling that you're going to go to your Gallery and when you review your images, you'll see a bunch of white boxes with and 'x' inside which indicates that you're missing the image that was where it was supposed to be when the Gallery accessed your photos. I did something similar a while ago, trying to consolidate photos into a folder on my SD and when I moved the files, I had the white boxes I mentioned. The fastest way to fix the issue is to move ALL images off your SD, go to Gallery, erase ALL, then mount the SD card onto the PC and move images back onto the SD, go to Gallery, and let the thumbnails regenerate.
It's a pain but if you do this once, you'll not do it by accident again. Android does something similar to Apple's iTunes. You can have files in several folders and the program will 'find them' for you but if you move them, you can cause yourself quite a headache.
Good luck!
putney1477 said:
going to try that now.
Also, I just realized that all the pics were on my internal storage. I know I never set it up that way. I have always put them on my SD card. For future reference, how do i get everything to be automatically saved to the external SD card?
Click to expand...
Click to collapse
The app I posted works fine, I've used it before. It looks for only photos whole recuva will find any file ever...
For setting it to external SD that's an option in the camera
Another program you can try is testdisk. It's free and it has recovered everything I've ever needed and then some. I've accessed files on a drive that both windows and OS X told me was not formatted. Got all 450gb off of it and could also retrieve tons of deleted files. It's a computer app, not a phone app.
Hi everyone,
I just got the M8 2 days ago. I have hundreds of pics saved to my SD card from GS3. The pictures showed up fine in the Gallery. Last night I saw new photos had been backed up into my never used google+ account. Having a moment of panic at the thought of those being "out there" I deleted all my pictures from Google+ and shut off auto back up.
This morning I go into my Gallery and see all those pictures are GONE from my Gallery!! I completely freak out. I open a file explorer and browse to SD card and in the DCIM folder they are all there - whew.
Now, here's the problem....I cannot get this pics to show up in the Gallery, no settings anywhere to "import" them...I would think they would just show up.
Thoughts?
Ok, figured it out - in case anyone else has this issue. I canged the storage location back to internal card, then closed the camera app...opened it again and changed the storage location to external SDcard and they suddenly appeared. Hope this helps some noob like me haha
So I sent my current phone (Redmi Note 9S) and my old phone (Huawei P20 Lite) to be repaired by replacing the battery and replacing the cracked screen respectively. I always wanted to transfer all my photos and videos from my old Huawei to my Redmi, I never got the time because I had to repair the completely totaled screen. When I finally did so, I immediately transferred the photos from my Huawei to my Redmi then when I verified that all the data I wanted were transferred, I factory reset my Huawei to sell it for cheap to reimburse the cost of repairing the screen. I then also formatted my SD card in my Redmi so I could fit in my Spotify music instead of being in the internal memory so my new folders of old pics and videos could have space within the phone.
Everything was still fine. I then went to bed. When I woke up, I checked my photos in my Redmi once again and saw that all the photos and videos I transferred to my Redmi were gone. Not a trace. I panicked and searched for ways I could recover them. I downloaded multiple apps to see lost files. I could recover every deleted photo I took on my Redmi except NONE of the photos I transferred from my Huawei were recoverable or even seen. It's as if they never existed at all. Two years' worth of photos from all over the world gone without a trace. I spent over 12 hours trying to find different ways such as rooting my old Huawei or recovering the files in the formatted SD card to no avail. I am wondering what I did wrong or what happened between the time frames of me going to bed to waking up that prompted the photos and videos to erase from existence. All of my photos and videos taken on my Redmi which I did not manually delete are still there. There's not a single trace of them anywhere now.
Another thing to add was that I thought that I deleted them on my SD card but when I checked my settings on my Redmi, it was set that all Gallery media such as photos and videos are automatically sent to the internal memory instead of the external memory. To me, that checked out the possibility of me deleting the photos and videos.
I hope some of you could help me out because those photos and videos hold a lot of sentimental value to me, and I spent the money repairing the Huawei with the sole purpose of recovering those photos. I would hate to give up when there might be a possibility of a chance of getting them back.
You transferred the images to the internal memory of the new phone? How?
Old phone>copy/paste>PC/hdds or OTG flashsticks*>copy/paste to new phone.
Never cut/paste
If using a SD card backup data redundantly>format on new phone>load data.
On the SD card** no folder can be named "dcim" or have that in their folder name as it will caused anomalies if there's already a DCIM folder on internal memory. There can only be one DCIM folder on the phone. For duplicate DCIM folders the secondary one should be named something like "cam photos" etc.
*always backup data redundantly on at least 2 hdds preferably that are physically and electronically isolated from each other and the PC.
**if the camera is set to store images directly to the SD card then the DCIM folder goes on only the SD card, I believe. I never set a dual drive phone up like that; I use the SD card to backup the internal memory stored cam files.
blackhawk said:
You transferred the images to the internal memory of the new phone? How?
Old phone>copy/paste>PC/hdds or OTG flashsticks*>copy/paste to new phone.
Never cut/paste
If using a SD card backup data redundantly>format on new phone>load data.
On the SD card** no folder can be named "dcim" or have that in their folder name as it will caused anomalies if there's already a DCIM folder on internal memory. There can only be one DCIM folder on the phone. For duplicate DCIM folders the secondary one should be named something like "cam photos" etc.
*always backup data redundantly on at least 2 hdds preferably that are physically and electronically isolated from each other and the PC.
**if the camera is set to store images directly to the SD card then the DCIM folder goes on only the SD card, I believe. I never set a dual drive phone up like that; I use the SD card to backup the internal memory stored cam files.
Click to expand...
Click to collapse
I used the MobileTrans app to transfer the files, and I set the Redmi to always put photos on the internal memory, not the SD drive. That's why I am confused to why they would disappear overnight, especially when I could go through them on my Redmi flawlessly before I went to bed.
Inquisitoria said:
I used the MobileTrans app to transfer the files, and I set the Redmi to always put photos on the internal memory, not the SD drive. That's why I am confused to why they would disappear overnight, especially when I could go through them on my Redmi flawlessly before I went to bed.
Click to expand...
Click to collapse
Not familiar with that app. I have zero confidence in those types of apps though. I always do direct folder/file transfers.
It's imperative to keep multiple back up copies or eventually this is what will happen. At the very least you should have backed up the photos on the SD card.
This isn't sounding good... maybe there's something you overlooked and the files are there.
After losing a database that was 30 yo and not replaceable I'm a lot more careful now
blackhawk said:
Not familiar with that app. I have zero confidence in those types of apps though. I always do direct folder/file transfers.
It's imperative to keep multiple back up copies or eventually this is what will happen. At the very least you should have backed up the photos on the SD card.
This isn't sounding good... maybe there's something you overlooked and the files are there.
After losing a database that was 30 yo and not replaceable I'm a lot more careful now
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Click to collapse
I suppose my first mistake was trusting an unknown app. Despite it doing the job it was intended I guess it didn't mean it would have the photos last. I was planning on backing up all the transferred photos to google photos the morning after I woke up from my sleep. Maybe I should have done it immediately, but it's too late now. Regarding the fact that I might have overlooked something and they may still be there, here's to hoping, but I am prepared to be disappointed.
Are you 100 percent sure they transferred that night?
Arealhooman said:
Are you 100 percent sure they transferred that night?
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Click to collapse
I went through every photo and video (yes all 4000 photos and 500 videos) on my redmi just to make sure they all transferred properly. I even sent some to my friends on messenger for throwback's sake.
Inquisitoria said:
I went through every photo and video (yes all 4000 photos and 500 videos) on my redmi just to make sure they all transferred properly. I even sent some to my friends on messenger for throwback's sake.
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Click to collapse
What's the internal memory size look like now?
Search the folders especially if the internal memory size indicates the files are there. Maybe in a common media folder?
Do some Google searches for that brand phone and that app. See what others have experienced and if they found solutions. I've never heard of anything like that but odd glitches can happen with Androids.