Hi! I've bought a s 3 mini in Malaysia for my mother, and after 10 days she uses it, the bottom part of touch screen doesn't work anymore.
The bottom part (last icon line) and menu key and back key don't work anymore. The phone is not falling down, neither goes in contact with weather... It's very strange. it has happened after a simple call.
do you think is it an hardware problem? or is it possibile to fix via software?
thanks in advance.
Related
Phone works and everything but the touch screen is not responsive.
Does anyone know how to call up the "Start" menu just using the keyboard?
or
How to press "Send" using just the keyboard for SMS msg?
Thanks in advance!
I'm not sure that it is possible. this has happened twice to me* (see below) and those were the only 2 things that I could not do. you can go to the program tab to the far right and start any programs you may still be able to use...
*I've had this happen to 2 of my touch pros...What I was told by a rep was there is a small plastic tab on the back of your screen. If you look on your phone where the volume buttons are...opposite side. That small plastic tab should be removed because this rubs against some connector inside the phone that causes the touch screen to die. soooo long story short you'll need to take it in and get it replaced
Sort of the same issue:
I've got a stock ROM, PhoneAlarm (latest beta) and a few other applications installed on this device, only recently has it caused me as much of a hassle as it has. I get a phone call and no matter if I press the softkey "Answer" button or the answer button on the bottom left below the jogdial, NOTHING picks up a call. Sometimes if I stab at it wildly enough it answers and immediately places a call within a call which means I can't get back to the original one i answered. It's frustrating and really annoying.
@sanjsrik - I'm having the same issue.
Using a Sprint issued TouchPro. Along with the 'Answer' issues, I'm also having problems with the screen jogging around. When I go into applications or the phone keypad, the screen is skewed, however if I touch the screen (in the correct spot), the correct command happens. For example, if my keypad screen is skewed (which only happens sporadically), it shows the '7' where the '9' should be and if I touch the screen there, the '9' correctly apprears. I plan to take the phone to Sprint either tomorrow or next and hopefully will have a clearer verdict.
Stock ROM
Apps:
Adv Config Tool
Google Maps
Facebook
Skype
TinyTwitter
I have got the problem that sensors turn out my screen after calls start (incoming/outgoing) and it does not activate again when I want to end the call.
I have realized that after a call is started and the phone is moved (e.g. after typing a number, dialling and then move the phone to your ear) that this (or actually any movement) locks the screen.
I have realized that the movement actually activates the 'dial pad' (just as you would press the icon on the screen during a call) but somehow also fully de-activates the screen. You can get the screen activated again only by sliding the hardware keypad out. Then you can press 'x' on the screen to get back to the normal call screen (and then end the call normally).
I have got the 2nd SK17 now and it has got the same issue regardless which firmware I use (branded 4.0.A.2.335 from vodafone, 4.0.A.2.335 Generic or 4.0.2.A.0.58 Generic).
Anyone else got this issue and has got a solution.
Same here. its because of the light sensors.
http://forum.xda-developers.com/showpost.php?p=18404603&postcount=6
heres a guide to turn it off
Thanks for the quick response. Much appreciated.
However, I am afraid this does not resolve the issue. When applying as described in the guide the screen is de-activated straight after answering a call (without moving the device) and even when sliding the hardware keyboard out and pressing 'x' on the screen (to return to normal call screen) and then close the hardware keyboard again the screen is de-activated straight.
Ending calls now is only possible when the hardware keyboard is slided out.
Before applying as described in the guide at least the screen returned to be active after sliding keypad out, pressing 'x' and sliding keypad back in (and then not moving the device).
Therefore I have reverted back to what is was before for the time being.
Any other thoughts, hints, help.
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UPDATE 2011/11/27:
I have got my SK17 exchanged again (got the 3rd one now) and on this one it does not occur respectively call screen and sensors work perfect. Finally SE or vodafone seem to fix it on newly produced devices.
I have a galaxy s2 running ICS (but the issue occurred) and I have a very odd issue with the keyboard that I am hoping someone could help me with. I have searched around but did not find anything already posted.
A short while ago, my screen broke and I had it replaced, good as new. Well almost. When ever I use the messaging app, or another type of app like that (Whats App for example), when you are composing a new message, and the textbox is shrunk down to one line at the bottom of the screen, there appears to be no input detected on that part of the screen, the send button (on the right hand side) works, and the other controls all work fine, just not the textbox.
So I figured that when the screen broke, it messed up that part of the screen, but other apps that have controls in that region (such as the camera app that has the photo button, or the lock screen with the emergency call button) all work 100%.
Its just textboxes at the bottom of the screen that do not seem to accept touch events. VERY odd.
Has anyone seen this before or know of a few tests/checks I can do. I am a new-ish user to Android.
xkram said:
I have a galaxy s2 running ICS (but the issue occurred) and I have a very odd issue with the keyboard that I am hoping someone could help me with. I have searched around but did not find anything already posted.
A short while ago, my screen broke and I had it replaced, good as new. Well almost. When ever I use the messaging app, or another type of app like that (Whats App for example), when you are composing a new message, and the textbox is shrunk down to one line at the bottom of the screen, there appears to be no input detected on that part of the screen, the send button (on the right hand side) works, and the other controls all work fine, just not the textbox.
So I figured that when the screen broke, it messed up that part of the screen, but other apps that have controls in that region (such as the camera app that has the photo button, or the lock screen with the emergency call button) all work 100%.
Its just textboxes at the bottom of the screen that do not seem to accept touch events. VERY odd.
Has anyone seen this before or know of a few tests/checks I can do. I am a new-ish user to Android.
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This really sounds anoying but i know several issues quiet close to yours.
For instance sometimes on my sgs+ one side of the screen....in many cases the top side does not recognize any touching by me...
after loocking and afterwards aunlocking the phone everythings allright again...
i would suggest you to try to install a thirdparty keyboard from the play store.
if this doenstn work.....well maybee try another rom but i would send it to samsung to get a new phone...cus errors caused by wrong placed hardware are always comming back
fare well my friend
Hello people, I'm new in this forum, I have a T100S since January and since about one month ago I have a problem with the phone.
The problem is that the back, home and menu buttons don't work properly, because when I press them is like I'm pressing the bottom part of the screen, but only one point per button, I'll explain with a paint drawing.
"s2.subirimagenes.com/otros/previo/thump_8997323movil.jpg"
For example, when I press the back button (blue), the phone does the action as I've touched the blue dot. The same for the others. Everything works fine, except for this problem I have. I looked in the engineer mode and the three dots are perfectly in a horizontal line, it works as if there is a mirror at the bottom of the screen.
The phone have never been hit and I rooted it one month before the problem started. I tried doing a factory reset and flashing another ROM and didn't work.
Can someone told me what happened and a solution? The problem started just after I sent a voice note on Whatsapp and I don't understand it.
Dear friends, see this, see in the youtube:
watch?v=ixWozCI8sek
I activated the phone in their own settings of android to show screen touches and strokes that you can see in the video above, and installed YAMTT app to better show the problem.
The Problem on mobile touch in the middle of the screen there is a track that is not recognized touch, but if I press the screen sinking, she returns to work temporarily, and now recognizes the touch - but after a few minutes the problem back and touch is not recognized again.
The screen is perhaps dished up, and when I press down her back to be in contact with the part of the cell that recognizes the touch, but with time the screen should be getting back dished up (this is my guess, not i'm sure).
Detail, not always when I press is running, sometimes I press the screen to the center of the touch again be recognized, but it seems that the phone is registering touches alone.
What would be a solution, and change the screen (it does not mean that changing the screen the problem solved), want to try other alternatives before changing the screen.
Perhaps heating up the screen with hot air, in theory it will expand and become more pliable, and then if I press down the center panel of the phone with something for a while until it cools, in theory the screen would remain indefinitely, and if that is the problem could solve -
Anyone have any thoughts, has been there?
Thanks in advanced!