What is this? :) - Galaxy S III Q&A, Help & Troubleshooting

Any idea what is that on my phone's screen?
Not possible to clean. only visible when the surfaces is wet..

nsx82 said:
Any idea what is that on my phone's screen?
Not possible to clean. only visible when the surfaces is wet..
Click to expand...
Click to collapse
air gaps? remove the screen guard and check once again. :good:

sriram231092 said:
air gaps? remove the screen guard and check once again. :good:
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Click to collapse
I don't have any screen protector, the glass itself looks like deeper somewhere... ONLY IF WET.. The phone few weeks old... Its already my second s3 phone, because the first went wrong. I dont wan't to send back again... I can live with it... I just curious is someone else experienced same thing with gorilla glass?

Looks like something is wearing off the glass, seen an effect similar on a Panasonic toughbook with an early touch screen and anti-glare coating that wore away. Afaik the glass on these phones doesn't come with any protective coating so I'd try cleaning it all off, what ever it is.
Edit. Just read your post again, did you get replacement phone from Samsung or another source? Maybe replacement screen fitted with non-standard glass?

Is it inside or outside? Its hard to tell from the picture.
If inside, it could be the glass coming away from the LOCA (liquid ocular clear adhesive) that sticks the glass to the screen
Sent from my GT-I9300 using Tapatalk 2

boomboomer said:
Looks like something is wearing off the glass, seen an effect similar on a Panasonic toughbook with an early touch screen and anti-glare coating that wore away. Afaik the glass on these phones doesn't come with any protective coating so I'd try cleaning it all off, what ever it is.
Edit. Just read your post again, did you get replacement phone from Samsung or another source? Maybe replacement screen fitted with non-standard glass?
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I got my replacement phone from a retailer where originally i bought the first phone, but i saw strange "damages" on the phone from the very first time.. Hard to say as damage.. but for example the screen was look like dirty between glass and bezel (or some very thin white rhing was there)... another is a thin chrome-like paint layer missing on 3-4mm at the rear camera corner.. But the phone came in an original SEALED box.. so everything was look like a factory one.. I dont think the retailer shop playing with me... but this phone really looks like a refurbished. So i donno.. I was searching on the internet about gorilla glass problems but i didnt see anything like this...

rootSU said:
Is it inside or outside? Its hard to tell from the picture.
If inside, it could be the glass coming away from the LOCA (liquid ocular clear adhesive) that sticks the glass to the screen
Sent from my GT-I9300 using Tapatalk 2
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Click to collapse
its hard to say for me also.. I guess its maybe outside, and something like the glass is deeper. This all not so visible, I just noticed today and i using the phone more weeks now... I just noticed that I always see the same "pattern" when the screen a litle bit wet or has some fat on the top from my finger... If i clean it up as its possible, you cant see at all, just from certain viewpoint - also very transparent..
The picture that I uploaded is brighted up with photoshop, and i was breath on the screen.. But always the same pattern comes back.. I cant do anything.
Strange.... I can live with this problem. However I was paying the same money like anybody else who got a faultless phone...
Just realy curious, maybe someone already has same experience...

As stated earlier in the thread, I would hazard a guess it's the glass separating from the loca.
When I replaced my own glass parts looked like that as I begun the separation.
Sent from my GT-I9300 using xda app-developers app

GG2 has an oleophobic coating than can wear with time,I reckon what you are seeing is the side swipe wear areas from where you scroll home screens

slaphead20 said:
GG2 has an oleophobic coating than can wear with time,I reckon what you are seeing is the side swipe wear areas from where you scroll home screens
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Something can be true here, because that area takes the fat faster.. If i pull over a wet paper on the screen, on this place will be more water than the other part of the screen, where just little bubbles. In this area will be a continous "water-spot"..
However i dont think i can wear down in 2-3 weeks...

nsx82 said:
Something can be true here, because that area takes the fat faster.. If i pull over a wet paper on the screen, on this place will be more water than the other part of the screen, where just little bubbles. In this area will be a continous "water-spot"..
However i dont think i can wear down in 2-3 weeks...
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Click to collapse
Well I have seen reports of this wear popping up at fairly regular intervals.....I think, as with metals, some people's sweat/oil just reacts with the coating possibly

I thinking now: it was maybe come citric acid on my fingers at my workplace. although that must be visible almost everywhere on the screen. I used more than a year long a galaxy nexus in the same conditions. there i did never see anything like this.
i think if the coating is missing on my phone, it was missing already in the box...
do you think is that possible to replace the missing coating with any aftermarket spays? maybe i'll give a try for it if someone has experience with...
Sent from my GT-I9300 using xda app-developers app

nsx82 said:
I thinking now: it was maybe come citric acid on my fingers at my workplace. although that must be visible almost everywhere on the screen. I used more than a year long a galaxy nexus in the same conditions. there i did never see anything like this.
i think if the coating is missing on my phone, it was missing already in the box...
do you think is that possible to replace the missing coating with any aftermarket spays? maybe i'll give a try for it if someone has experience with...
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I doubt it, my advice would be to learn a lesson, put a screen protector on.......and keep it on. Personally, a screen protector is the first thing I do to any phone, along with a flip case......not to everyone's taste but I've never broken or scratched a phone yet!

nsx82 said:
Something can be true here, because that area takes the fat faster.. If i pull over a wet paper on the screen, on this place will be more water than the other part of the screen, where just little bubbles. In this area will be a continous "water-spot"..
However i dont think i can wear down in 2-3 weeks...
Click to expand...
Click to collapse
I have an issue on the same lines.. In a dark room against the backlight, I see dark spots on the screen.. though they are not there when the screen is lit..
I am thinking of taking the phone to the service center..

srv.abhishek said:
I have an issue on the same lines.. In a dark room against the backlight, I see dark spots on the screen.. though they are not there when the screen is lit..
I am thinking of taking the phone to the service center..
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Click to collapse
Yes i thinking on too, but in this case i get no replacement phone, and have to wait again around 2 weeks for the service, then start installing again everything.... I only do this with my phones in this year untill now. Suffering enough.. My prevoius phone (galaxy nexus) has an emmc bug, this is why i was trying to put another kernels, roms, etc.. finally was dead... then i bought the galaxy s3 that i used only for a day long because was stuck in earphone mode. - sending back, waiting again for another phone, now i have this.. at least works, but looks ****...
All my phones was Samsung, but i getting lost my confidence with this name... I think next time i will buy something else...

srv.abhishek said:
I have an issue on the same lines.. In a dark room against the backlight, I see dark spots on the screen.. though they are not there when the screen is lit..
I am thinking of taking the phone to the service center..
Click to expand...
Click to collapse
That's nothing to do with this thread, search for information on OLED screens - it is supposed to be like that.
---------- Post added at 02:04 PM ---------- Previous post was at 02:00 PM ----------
nsx82 said:
Yes i thinking on too, but in this case i get no replacement phone, and have to wait again around 2 weeks for the service, then start installing again everything.... I only do this with my phones in this year untill now. Suffering enough.. My prevoius phone (galaxy nexus) has an emmc bug, this is why i was trying to put another kernels, roms, etc.. finally was dead... then i bought the galaxy s3 that i used only for a day long because was stuck in earphone mode. - sending back, waiting again for another phone, now i have this.. at least works, but looks ****...
All my phones was Samsung, but i getting lost my confidence with this name... I think next time i will buy something else...
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Click to collapse
I would suspect that your 'new phone from a sealed box' was in fact a reconditioned unit with many thousands of hours use, hence why the screen coating is worn away.
Unless your citric acid solution was very strong, like you have holes in your fingers as well, I doubt this would cause it.
Again, best advise is to fit a £1 screen protector - it can save you from more than just scratches.

Related

Has anyone managed to scratch the screen (not screen protector) yet?

Today I received a screen protector in the mail (came free with a case), so I decided to change out the old one that came pre installed on the X10. Of course once everything was removed and when I started to apply the new one, all of the dust in the house was magically attracted to the new one, rendering it useless.
I'm now stuck without a screen protector, and have growing paranoia that my screen is going to get messed up. Looks like I'll have to order a new one.
Until then, does anyone have an X10 with the protector removed? Has your screen scratched after extended normal use?
I'll probably be stuck without one for a week so I hope it lasts.
Truth : I suspect you won't have much success, if any, finding someone who's successfully scratched their X10 screen. There is one user however, who's succeeded in cracking the screen -- I remember having read a thread about it
javagreen said:
Truth : I suspect you won't have much success, if any, finding someone who's successfully scratched their X10 screen. There is one user however, who's succeeded in cracking the screen -- I remember having read a thread about it
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Click to collapse
i hav x10i... my screen has scratches like 7-8.. theyre like minor scratches bt still
:'(
javagreen said:
Truth : I suspect you won't have much success, if any, finding someone who's successfully scratched their X10 screen.
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Click to collapse
Well you've got at least two now, momerbk and gavriel18 on another thread has stated his is "mashed" now due to not having one, so I'd get one on asap.
Not forgetting the guy who's was run over, that was pretty scratched
I've gotten some minor scratches but they are very hard to see... and from my personal tests the X10 screen hides scratches better then the Dell Streak
tigger69 said:
Not forgetting the guy who's was run over, that was pretty scratched
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Rofl, I saw that one as well, although it doesn't really fit into my "normal use" category
I'm pretty careful with my stuff, I'll just have to avoid buses until I get a new screen protector lol.
This thread is somewhat putting me at ease though!
Semi related: Are there any scratch test videos for the X10?
Multiple scratches and a chip. Still don't know how I managed that...
haha lol. I scratched mine within 3 weeks ... I have now one big scratch and a few little scratches blegh.
Are you guys sure you really scratched the glass or is it just the original screen protector? The original screen protector scratches very easily. That is why I removed mine and replaced it with something better.
mine is still mint, I work in bean processing plant(dusty), spend most of my days off at the beach with the kids. That's no proof that it won't get scratched one day but I doubt it will make people think less of me if i have a scratch on my screen
naplesbill said:
Are you guys sure you really scratched the glass or is it just the original screen protector? The original screen protector scratches very easily. That is why I removed mine and replaced it with something better.
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Click to collapse
Lol, I never had a stock screen protector with mine
T-Mobile UK
Z3X said:
Lol, I never had a stock screen protector with mine
T-Mobile UK
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Click to collapse
I'm pretty sure they all have them stock. Take a closer look at the lower part of the screen near the buttons. You should be able to see it there. it is an exact fit protector so it's almost impossible to see that it's there.
naplesbill said:
I'm pretty sure they all have them stock. Take a closer look at the lower part of the screen near the buttons. You should be able to see it there. it is an exact fit protector so it's almost impossible to see that it's there.
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Click to collapse
Hmm it does look that way, although I can't seem to get it if it's is one) off
Another quick question:
I've heard that some of the better screen protectors can actually hide previous scratches once they are applied, is that actually true?
I've ordered both the clear coat screen protector and also that free stealthguard protection thing, so I'm hoping that one of those will be sufficient
Z3X said:
Hmm it does look that way, although I can't seem to get it if it's is one) off
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Click to collapse
I put one of the free stealthguards on mine Saturday. I only used he screen guard not the full body though. It was a little difficult to get the oem screen protector off but only until you get it started. Once it starts peeling it comes off fairly easy.
i have my phone in a leather case without a screen protecter, never been a fan of them and my screen is immaculate... so far it is only almost 3 weeks old though
naplesbill said:
I put one of the free stealthguards on mine Saturday. I only used he screen guard not the full body though. It was a little difficult to get the oem screen protector off but only until you get it started. Once it starts peeling it comes off fairly easy.
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wow just found it, i never noticed it LOL, it's a thick screen protector, sometimes when texting i noticed the phone sometimes missed keys wonder if it was because of the protector.
so can anyone confirm that there phone has been scratched without the OEM protector?
I think that extra thick shield is supposed to act as a "shatter resistant protector" so that if you do happen to smash the glass you don't get shards and splinters everywhere. It is much thicker than any screen protector i've seen before and taking it off will ruin it.
I took my oem one off and now have a deep scratch , not a clue how I did it. If I could go back I would definitely use protection lol. They may not be as pretty as the bare screen but they work.

Scratch resistant.. really?

It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
A few fine sand particles against the glass in a pocket will do more than two sets of keys.
Sent from my HTC One X using xda app-developers app
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
Normal glass won't even scratch if you take a key to it. Sand particles are what gets you.
Sent from my GT-I9300 using Tapatalk 2
If you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
☞ sent from my GS3
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
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Click to collapse
I am not allergic to either. The problem is that I ordered the TRIDEA ALIKE case on 8th June from ebay but there were some manufacturing problems and the case delivery got delayed. It should be here in a weeks time. There are no decent screen protectors available in the local market. The ones that are available on ebay will take 2 weeks to be delivered to my country. With the case still not delivered, I am still contemplating about ordering a screen protector online or waiting for it to hit the stores.
f you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
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Click to collapse
No one in their right senses would think of not putting a screen protector on a costly phone. Like I said, I was waiting for some screen protectors to hit the local markets since I already had a bad experience with shopping for a case online. I ordered it a month back and it's still not here.
I heard that the Galaxy s3 comes with an additional coating that repels oil. Could it be possible that I have only scratched this coating and not the actual glass. If yes, how can I tell the difference?
white_android said:
No one in their right senses would think of not putting a screen protector on a costly phone.
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Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Speak for yourself sunshine
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Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
@ white_android, Your not getting any Sympathy from me and besides, it takes a certain kind of individual with your type of courage to advertise their COMPLETE STUPIDITY !
Case in point !
No where in your first post did you say that you took precautions to protect your $500+ high tech toy ! It almost sounds like your blaming Samsung for your stupidity and you wanted support from other users here !
ISN'T HAPPENING DUDE !
@phoenix
What makes you think I am stupid? I have had 2 phones with gorilla glass before I got my s3 and none of them got a single scratch on them ever. I started using a screen protector when my phones were a couple of months old since its human nature to not care much about old things.
I was waiting for a good screen protector to be available in the local stores because I only just got the phone and thought It was okay to wait for sometime before I get a screen protector. I had no idea the S3 screen was going to be this delicate.
white_android said:
It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
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Click to collapse
If I was in your situation, I would not use the phone untill I get screen guard.
Every screen gets scratches even if its scratch resistance.
IF YOU LIKE MY WORK, THANK ME BY THE BUTTON BELOW
Scratches don't affect the functionality of the device. Suck it up.
Also, scratch resistant not scratch PROOF.
If I was in your situation, I would not use the phone untill I get screen guard.
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Click to collapse
What screen protector do you recommend. Something that I can get quickly and has good quality. I know SGP makes the best ones but are they available in India. Ordering online means having to wait a very long time for the shipping! ;(
Scratches don't affect the functionality of the device. Suck it up.
My first reaction when I saw the scratches was "here we go" with a deep breath! . I am still feeling sad but I hope these are the last scratches I get on this awesome phone.
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white_android said:
Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
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Click to collapse
1 SGS1, unscratched. 3 SGS2s, one with small scratch on screen and many chips in bezel, one with totally smashed screen (tram ran over it), one unscratched. 1 SGS3, tiny scratch on screen. 1 Lumia 800, unscratched (unused, to tell the truth).
I can barely see the scratch on the SGS3, it's ca. 3mm long, upper right of screen. And as said, since it was my fault for taking it to a beach, that's even less reason to beat myself up about it.
Screenguards seem to be the way forward for you. I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
Resale value!
I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
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Click to collapse
That makes sense. I hate the fact that I have to treat my phone like a living thing. I am only going to do this to get a good resale value on my phone when I decide to upgrade just like i did with my older phones.
Anyway, does anyone have the answer to my question. How can i tell whether i scratched the screen or the coating!
Scratch resistant =/= scratch proof.
Sent from my HTC One X using xda app-developers app
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
I find a screen protector is the equivalent of wearing a condom during sex.... .
I don't wear a condom either.... I am married mind.
B3311 said:
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Click to expand...
Click to collapse
I agree. I hate screen protectors and it killed me to spend $13 for the Rearth case for this phone lol
Sent from my GT-I9300 using Tapatalk 2
adamhill212 said:
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
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Click to collapse
In fairness, mine hasn't lasted the last 3 days on the beach.. It was hidden in my bag but sand gets everywhere. A few small scratches, but so be it my phone is staying naked.

I got a deep scratch on my phone. What can I do?

I had a droid x that I had in my pocket with heavy knives, keys, coins, etc and only got those very small scratches where you could only see them if it was held in the light at the correct angle. I've had this phone for less than a week and it has a deep scratch that my fingernail can grab onto.
Should I attempt an exchange? I know it's ultimately my fault...but do I have options? I have insurance but I'm looking for a freebie or cheapie.
screen protectors are cheap but I hear time machines are pretty costly.
akimity said:
I had a droid x that I had in my pocket with heavy knives, keys, coins, etc and only got those very small scratches where you could only see them if it was held in the light at the correct angle. I've had this phone for less than a week and it has a deep scratch that my fingernail can grab onto.
Should I attempt an exchange? I know it's ultimately my fault...but do I have options? I have insurance but I'm looking for a freebie or cheapie.
Click to expand...
Click to collapse
Try to break/brick your phone and attempt a return.
☞ sent from GS3 or Nexus
My Defy+ has one too. I just live with it.
akimity said:
I had a droid x that I had in my pocket with heavy knives, keys, coins, etc and only got those very small scratches where you could only see them if it was held in the light at the correct angle. I've had this phone for less than a week and it has a deep scratch that my fingernail can grab onto.
Should I attempt an exchange? I know it's ultimately my fault...but do I have options? I have insurance but I'm looking for a freebie or cheapie.
Click to expand...
Click to collapse
Your options are one to ignore it two to pay for a repair . the alternative is to commit fraud .
This is SGS3 forum yes .
jje
Its not the end of the world... I have a big scratch down my screen... If you try hard enough you should be able to do all the things in your life that you wanted to do before the scratch happened...
Sent from my GT-I9300 using xda premium
droid X ? wrong thread ?
Aimara said:
droid X ? wrong thread ?
Click to expand...
Click to collapse
Read again and you'll get it.
☞ sent from GS3 or Nexus
ceo.mtcl said:
Read again and you'll get it.
☞ sent from GS3 or Nexus
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Click to collapse
ok ,OP , what does your insurance cover ?
xformulax said:
screen protectors are cheap but I hear time machines are pretty costly.
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Click to collapse
Something that can go through Gorilla Glass won't be stopped by a flimsy screen protector. It would have made no difference.
Not a lot you can do. Some people say putting a screen protector over a scratch can hide it some extent.
Replacing the screen on the cheap is out of the question. It's basically attatched to another part which means you have to replace two parts.
I don't have a screen protector, starting to think I should!
aydc said:
Something that can go through Gorilla Glass won't be stopped by a flimsy screen protector. It would have made no difference.
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Click to collapse
Gorilla glass not scratch proof! And yes the right screen protector will stop scratches
Sent from my GT-I9300 using xda premium
aydc said:
Something that can go through Gorilla Glass won't be stopped by a flimsy screen protector. It would have made no difference.
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Click to collapse
Of course a screen protector should have helped. Just a tiny bit of sand can ruin the screen completely. With a screen protector just it should have been wasted and not the screen
Skickat från min GT-I9300 via Tapatalk 2
Have had my s3 for a month and it is full of small scratches.
Had my s2 for a year and basically scratch free.
Wonder if they forgot the gorilla on mine...
peosb said:
Have had my s3 for a month and it is full of small scratches.
Had my s2 for a year and basically scratch free.
Wonder if they forgot the gorilla on mine...
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Click to collapse
Same here, I take real care of my mobiles. My old i9000 doesn't even sport one scratch after two years while the i9300s screen is littered with them. Not really sure why though, but I think it might be the flip cover. (tiny bit of sand on it and bye bye screen)
Right now I am not too bothered with it, I'm going to get the screen replaced in two weeks.
peosb said:
Have had my s3 for a month and it is full of small scratches.
Had my s2 for a year and basically scratch free.
Wonder if they forgot the gorilla on mine...
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Click to collapse
I was wondering too if it was weaker on the SGS3 but probably not. I was hoping they had some sort of fix for scratches. I know clear nail polish will remove a scratch on glass albeit temporary. I may see how that works. It still baffles me though that 2 years and no scratches on the droid x and 3 days and I got a nice deep one on this newer phone. I guess I just had bad luck.
For the person who wrote about fraud...you're a douche. Verizon had no problem downgrading me from unlimited after I upgraded well before the expiration. I did get that back with a phone call, but they had no problem attempting fraud. If there was a known minor issue with the first release phones you bet I would try to work that into getting a new one and pretend as if the flaw was affecting my usage. I know that's a stretch but there are some smart people on this forum who can think of just about anything.
Potato tomato said:
Not a lot you can do. Some people say putting a screen protector over a scratch can hide it some extent.
Replacing the screen on the cheap is out of the question. It's basically attatched to another part which means you have to replace two parts.
I don't have a screen protector, starting to think I should!
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Click to collapse
Yes applying a screen protector will hide scratches,I have them in my phone,I was very careful with my phone and I got them! I put a screen protector and you can't see them, yes it makes the phone not look that great but it's better then scratches!
Sent from my GT-I9300 using xda premium
Your argument is that this should not be happening on gorilla glass, especially not on 3rd gen glass. It's a faulty glass, some of the white ones had bad gorilla glass and was easy scratched.i have never used a screen cover and never had a scratch (2 sgs,2 gs2 +1 gs3) over 2 year period.
and it should be replaced be the phone warrenty and not the insurance.
This is your argument,if they eat it or not that depends.
Do you think I could exchange my 16gb phone for a 32gb phone? Just say I want the bigger one. I'm still within the exchange dates correct?
They are going to say it's not scratch proof
Sent from my GT-I9300 using xda premium

Galaxy S3 stains on bright background. Should I open it up and try to clean it?

Hello.
So I dropped my Samsung Galaxy SIII and the glass cracked (not the display tho), and I got to repair it. When I got him back, there was a little stain, but barely noticeable. After that, a friend dropped my phone and the glass part separated from the phone, but we could put it back. So my phone works perfectly, except now there are more stains that are visible on white or bright backgrounds (see attachments). After a while, this really started to annoy me so I tried something. I discovered that I can separate the glass from the phone. It seems risky, so before I do anything, I want to post it here.What do you guys think? Should I do it, and if I do, what then? Should i clean the display with something, blow on the display or what?
just 1 thing to note is that opening the screen hard and u can easily break or mess up with something
They're not stains. It looks to me to be where the screen and glass are no longer in contact with each other. Like when you peel a corner of a screen protector off
Sent from my GT-I9300 using Tapatalk 2
zedgad
Blackwolf10 said:
just 1 thing to note is that opening the screen hard and u can easily break or mess up with something
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That's why I consulted the forum before I did anything. I heard that if I put it in a sealed bag of rice for 1 day it would help. Any thoughts on that?
Bag of rice is for water damage. Please see my.previous post. I don't think its moisture related
Sent from my GT-I9300 using Tapatalk 2
cubrilopetar11 said:
That's why I consulted the forum before I did anything. I heard that if I put it in a sealed bag of rice for 1 day it would help. Any thoughts on that?
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i don't think so that only helps on a water damaged phone but what would be helpful is you knowing what you are doing so start by watching some videos on youtube and getting the hang of it otherwise you will end up with something bigger than stains
rootSU said:
Bag of rice is for water damage. Please see my.previous post. I don't think its moisture related
Sent from my GT-I9300 using Tapatalk 2
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Sorry, I didn't see it. So what do you think I should do?
If it is done professionally, a glass replacement would be adhered to the AMOLED panel / digitiser, with a translucent adhesive "LOCA" (Liquid Optically Clear Adhesive). Seems to me the people who repaired it should be able to apply some more or rectify the issue.

Smudge on display

Hello, I have a weird smudge on the top of the screen. Noticed it only yesterday.
When I wipe it off with a microfiber cloth it disappears but then when I wipe my finger in that area it shows again.
What could it be? Picture attached.
s0nixx said:
Hello, I have a weird smudge on the top of the screen. Noticed it only yesterday.
When I wipe it off with a microfiber cloth it disappears but then when I wipe my finger in that area it shows again.
What could it be? Picture attached.
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Its a small thing, but considering the cost of these devices I would try to return it you can.....glad it doesn't show up in the middle of the screen or anything - but I know if that were my phone I would see it constantly and it would bug the hell out of me...Good luck
regarding what it is - to me, it looks like it is not 'glued' or sealed properly in that location - I don't know for sure of course, but it does seem to appear lt is not sealed correctly in that area...
Maybe oleophobic coating got off?
blackcyxx21 said:
Maybe oleophobic coating got off?
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Phone is 6 days old.
Do you think I can claim warranty?
s0nixx said:
Phone is 6 days old.
Do you think I can claim warranty?
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I would go there and try, but I think you can.
blackcyxx21 said:
I would go there and try, but I think you can.
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Ok I left the phone at the service center. Will see if I get a new one. They said they need to contact Samsung to approve it but since the phone is only 1 week old they are positive I would get a replacement.
So yesterday I got a new phone and the same thing is still present in exactly the same spot. A little smaller but clearly visible. I don't know what to do... If I get another replacement phone I guess the same issue will still be present...
Can anyone look at the same spot rub a finger along and see if they have this?
s0nixx said:
So yesterday I got a new phone and the same thing is still present in exactly the same spot. A little smaller but clearly visible. I don't know what to do... If I get another replacement phone I guess the same issue will still be present...
Can anyone look at the same spot rub a finger along and see if they have this?
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Damn dude. Look real close. Its the same screen but they made it worse. I dont think its oleophobic coating wear. It appears the top layer is trying to seperate from the rest of the display.
Did you verify the IMEI changed?
I've checked my device and I don't have that
But yeah, it looks like they didn't try to fix your phone at all
Scott said:
Damn dude. Look real close. Its the same screen but they made it worse. I dont think its oleophobic coating wear. It appears the top layer is trying to seperate from the rest of the display.
Did you verify the IMEI changed?
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It's a new phone that was factory sealed. The colour is even different. When I wipe it clean it disappears but after rubbing with a finger a few times it reappears again.
s0nixx said:
So yesterday I got a new phone and the same thing is still present in exactly the same spot. A little smaller but clearly visible. I don't know what to do... If I get another replacement phone I guess the same issue will still be present...
Can anyone look at the same spot rub a finger along and see if they have this?
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First of all, do not get offended, but do you wash your hands? How in the earth do you get the display on both phones so dirty, it seems at it does not have any oleophobic coating at all? Try to wash the phone in clear water, and see if the problem is still there. Also wash your hands, and try not to make the phone dirty, I have never seen so much dirt on a phone overall!
I returned an s9 plus that had this exact same issue. I thought it was me
arnes_king said:
First of all, do not get offended, but do you wash your hands? How in the earth do you get the display on both phones so dirty, it seems at it does not have any oleophobic coating at all? Try to wash the phone in clear water, and see if the problem is still there. Also wash your hands, and try not to make the phone dirty, I have never seen so much dirt on a phone overall!
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Sorry, but are you making fun of me? I wash my hands multiple times during the day but unfortunately, I have sweaty fingers so what can I do? It's summer. Do you think you can keep your phone in the same condition as you took it from the box? That way you need to clean it every 10min... Washing does nothing however when you wash it water stays in that spot meaning there's no coating in that area.
Also, I went to my electronics store to check the devices on display and sure enough one had the same issue in the same spot. 100% lottery and manufacturing defect + horrible QC from Samsung.
The only way I see to resolve the problem is to apply a screen protector but personally, I hate them so I think I'll have to live with it. A replacement won't fix the issue and could even make it worse.
Like I said it's a lottery.
I was not making fun with you, I am sorry if it did seem like it. I understand sweaty fingers on summer time, but the phone is also on the bezels with something on it (dust or some particles), that is the reason why I mentioned it. Also, your both phones from the pictures look anyway waaay to smudgy all over the display, for me it is like the oleophobic coating is not there at all. I also have sweaty fingers and such but never, never had a display or phone looking like that, so it is for sure a manufacture defect.
As for the replacement unit, why do you think that it wont fix the issue and probably would make it worse?
If I was in your situation I would take it back and request a third device which does not have that fault. I have seen many S9/+ devices but none of it had such issue.
All of my phones have this. For me, its the diamond stud I wear on my left ear. Doesnt scratch but puts a "mark" on all my phones in the exact same place. Clean off looks fine, run greasy finger and they all smudge on the same spot. Most likely the diamond earring rubs off the invisible coating.
Ask for another replacement. This is unacceptable for a premium device like the s9+.
I only hit reply so I could ask how dirty are you, but I see someone has already beat me to it. No problems with my screen.. not to mention it's older than yours and cleaner without me doing anything.

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