Hello everyone! I scanned a few pages and search a bit but couldn't find my exact problem already listed;
When I plug in my USB cable to my laptop (Windows 7) the phone goes into 'installer mode' and sits there for about 10-15 seconds then switches to 'media device' mode. That's cool because I want it to be in media device mode normally, installer mode is useless. The problem is, if I open dev options and select USB Debugging mode, it only stays for 10-15 seconds then pops back into media device mode -- for the 10-15 seconds I can connect from my PC and start pushing my app over but then it fouls up when it comes out of dev mode.
My phone is rooted but I have very few apps on it yet, the only rooted app I have is a wifi tether app which I haven't used yet, and NoBloat which I used to disable some verizon crud. It will still flip out of usb debug mode even if I don't try to push any data to it... GRRR! I also have a problem where I can't sign into Samsung Account ("Samsung Account has stopped working")... but that's another story >=(
SonyUSA said:
Hello everyone! I scanned a few pages and search a bit but couldn't find my exact problem already listed;
When I plug in my USB cable to my laptop (Windows 7) the phone goes into 'installer mode' and sits there for about 10-15 seconds then switches to 'media device' mode. That's cool because I want it to be in media device mode normally, installer mode is useless. The problem is, if I open dev options and select USB Debugging mode, it only stays for 10-15 seconds then pops back into media device mode -- for the 10-15 seconds I can connect from my PC and start pushing my app over but then it fouls up when it comes out of dev mode.
My phone is rooted but I have very few apps on it yet, the only rooted app I have is a wifi tether app which I haven't used yet, and NoBloat which I used to disable some verizon crud. It will still flip out of usb debug mode even if I don't try to push any data to it... GRRR! I also have a problem where I can't sign into Samsung Account ("Samsung Account has stopped working")... but that's another story >=(
Click to expand...
Click to collapse
Sounds like your wonderful "Debloat" app uninstalled something you needed. That's why these apps are useless. One persons soultion isn't for everyone.
DarkMenace said:
Sounds like your wonderful "Debloat" app uninstalled something you needed. That's why these apps are useless. One persons soultion isn't for everyone.
Click to expand...
Click to collapse
As a matter of fact, I completely re enabled everything I had frozen before posting and it still doesn't work.could it be a flaw in the root process?
To be clear, I never "un-installed" anything with NoBloat, I only "Disabled" or froze some apps (mostly amazon and the verizon nfl center, nothing system-wise).
SonyUSA said:
As a matter of fact, I completely re enabled everything I had frozen before posting and it still doesn't work.could it be a flaw in the root process?
To be clear, I never "un-installed" anything with NoBloat, I only "Disabled" or froze some apps (mostly amazon and the verizon nfl center, nothing system-wise).
Click to expand...
Click to collapse
Well if you want to do a system restore send me a PM and I'll give you instructions to do so. I'll only be up for about another hour or so.
DarkMenace said:
Well if you want to do a system restore send me a PM and I'll give you instructions to do so. I'll only be up for about another hour or so.
Click to expand...
Click to collapse
For those waiting with bated breath, a full restore did not help the issue of it not staying in USB Debug mode. In fact, a total reflash of the stock ROM and kernel still had the exact same problem, which I re-created right after I performed the initial setup... so this bug exists in the normal stock ROM it seems...
SonyUSA said:
For those waiting with bated breath, a full restore did not help the issue of it not staying in USB Debug mode. In fact, a total reflash of the stock ROM and kernel still had the exact same problem, which I re-created right after I performed the initial setup... so this bug exists in the normal stock ROM it seems...
Click to expand...
Click to collapse
Your phone might be defective if it never worked from the day you got it. If that's the case you should go to Verizon.
Sent from my Rooted Verizon Samsung Galaxy S4 using xda premium
Nah, I'm almost 100% it's just a software problem because if I uncheck Debug mode then check it again, I can use the phone in dev mode for like 15-20 seconds and everything works perfectly... I can push my APK to test and it works great, but after it flips back to media mode it just kind of dies...
Edit: Can you plug your phone into your PC and tell me what mode it starts in, then wait 20 seconds and see if it changes modes? My phone immediately goes into "Installer Mode" then 20 seconds later changes to Media Mode (MTP). Maybe it's a problem with the drivers I have installed causing the phone to flip out of dev mode...
SonyUSA said:
Nah, I'm almost 100% it's just a software problem because if I uncheck Debug mode then check it again, I can use the phone in dev mode for like 15-20 seconds and everything works perfectly... I can push my APK to test and it works great, but after it flips back to media mode it just kind of dies...
Click to expand...
Click to collapse
Might try contacting Verizonnthen n havimg them connect you to Samsung if they can't fix the issue.
Sent from my Rooted Verizon Samsung Galaxy S4 using xda premium
The chumps at Verizon don't know how to do anything besides make phone calls and Samsung support is always closed by the time I get home...
Figured it out! Went into device manager and updated the "CDC Serial" with the driver from the Kies application from Samsung website, that cleared it up!
SonyUSA said:
The chumps at Verizon don't know how to do anything besides make phone calls and Samsung support is always closed by the time I get home...
Figured it out! Went into device manager and updated the "CDC Serial" with the driver from the Kies application from Samsung website, that cleared it up!
Click to expand...
Click to collapse
Good now if you ever need to restore you'll be fine with the USB debugging.
Sent from my Rooted Verizon Samsung Galaxy S4 using xda premium
Related
this is really frustrating. i flashed back to 4.1.26 in order to do the root/update, but now on a stock install, everytime I connect USB it will default to Phone Portal. I have USB debugging enabled but it will not run if phone portal is running.
if I go to the USB options and select anything besides PP (Mass Storage, None), it will select it, start USB debugging, and then a little while later immediately go back to phone portal, disable debugging and show the "Moto Phone Portal running on USB @ http://192.168.x.x".
Because of this, I can't run anything ADB related because it won't stay in debugging mode. How can I disable phone portal from doing this? i have never had this issue before I flashed back to 4.1.26. Even if I mount the SD cards and it shows up on the computer, eventually it will go back to phone portal. this is really frustrating. already tried a 2nd factory reset, I don't want to go and re-flash back again if I don't have to. any help is appreciated. thanks!
dLo GSR said:
this is really frustrating. i flashed back to 4.1.26 in order to do the root/update, but now on a stock install, everytime I connect USB it will default to Phone Portal. I have USB debugging enabled but it will not run if phone portal is running.
if I go to the USB options and select anything besides PP (Mass Storage, None), it will select it, start USB debugging, and then a little while later immediately go back to phone portal, disable debugging and show the "Moto Phone Portal running on USB @ http://192.168.x.x".
Because of this, I can't run anything ADB related because it won't stay in debugging mode. How can I disable phone portal from doing this? i have never had this issue before I flashed back to 4.1.26. Even if I mount the SD cards and it shows up on the computer, eventually it will go back to phone portal. this is really frustrating. already tried a 2nd factory reset, I don't want to go and re-flash back again if I don't have to. any help is appreciated. thanks!
Click to expand...
Click to collapse
It just does that. It is Motorola Media Sync which causes it. I had to uninstall Motorola Media Sync to get that to stop. Moto 2nd level support knows that the Portal will atcivate with USB not matter what. Their answer use portal over WiFi. Me...I just uninstalled it.
thanks man.
i finally got it to stay by putting it in mass storage mode and opening my photos folder and constantly flipping through the photos to keep the connection alive long enough to run the 'beforeupdate.bat' for the 4.1.57 root method. haha
now i'm waiting for the update to download... i work in a secure area so i have no wifi access, so instead i had my co-worker hotspot his iPhone (running on t-mo EDGE). longest 17MB download ever. it's been about 30 minutes and it's at 40%.
Had same issue. If you are rooted, you can use Titanium Backup to freeze the phone portal. Worked for me.
tacginc said:
It just does that. It is Motorola Media Sync which causes it. I had to uninstall Motorola Media Sync to get that to stop. Moto 2nd level support knows that the Portal will atcivate with USB not matter what. Their answer use portal over WiFi. Me...I just uninstalled it.
Click to expand...
Click to collapse
How did you uninstall it? It's greyed out for me...
I've uninstalled phone portal and media sync but it still keeps forcing the moto phone portal on me when I connect my device... What else can I do?!
bump... I could really use some help with this
mpalatsi said:
bump... I could really use some help with this
Click to expand...
Click to collapse
Uninstall Motorola Media Sync on the PC, not the phone. It's the PC driving this.
tacginc said:
Uninstall Motorola Media Sync on the PC, not the phone. It's the PC driving this.
Click to expand...
Click to collapse
Thanks for the advice. I hook up my phone to another computer and found out that it was the drivers.
Sent from my MB860 using XDA App
I know this is an old thread but this needs to be said for anyone else suffering from this problem. The fix is not to freeze/uninstall any applications, this is a common error that occurs with the drivers installed on your computer. Simply uninstall the drivers on your computer and re-install them. This will fix the issue.
Hi guys. I'm totally new to the android/smart phone world btw. Anyways, I recently got my Samsung Galaxy S2... first thing I noticed, my touch screen wasn't working. I popped the battery in and out and then it started working as it should.
My phone was working fine this morning, then all of a sudden out of no where, the touch screen stopped working again. I've tried turning on/off the phone multiple times. I've taken out the battery and even my SIM card nothing... i'm worried.
Has this happened to anyone else? Is there a fix? Do i have to go through Samsung? I hope not. Incase anyone asks, I did not root my phone.
Any help/feedback would be appreciated.
When the touchscreen stops working... were you charging the phone at that time?
The first time i turned on my phone, was actually by accident and it was charging.
However, just earlier now, it was not. it was just sitting on my computer desk. The home button, lock button and touch capacitive buttons work.... but i can't get past the lock screen
you could try a factory reset to see if its software related, but it sounds like hardware. I would definitely Return the phone .
I guess I can't do a factory reset, since I can't get into any of the menus... man this sucks. I spent $900 *gulp*
To do a factory reset,
1. Turn the POWER OFF, pull the battery out and put it back again.
2. Simultaneously press and hold the Volume Up, Home and Power button
3. If the Samsung Symbol appears, release the Power button
4. A Boot Menu will then show, Use the volume up/down to choose wipe data/factory reset.
touch screen not needed this way.
oo that's interesting... I tried it. and it didn't get to a boot menu. maybe I was doing it wrong. I tried a few different ways, but no success. It turns out I have warranty with the store. They're going to replace it for me Thanks for the feedback guys. Awesome forums.
Something similar happened to me yesterday. When I had the in-box USB cable attached to a BoxWave VersaCharger (combined AC/DC charger), and the VersaCharger was plugged into 120V AC, the touchscreen would stop working. As soon as I unplugged the USB cable from the SGS2, or plugged the VersaCharger into a 12V DC lighter socket, the touchscreen would work fine.
I've got the same problem as the OP... I had my phone charging overnight and this morning when I first went to use the phone I could not unlock the screen. I could wake the screen via the home button, and see I had a missed call etc but it just wasn't responding to touch. BTW I can't remember if when I first tried to unlock the phone if it was charging or not but really this shouldn't matter.... oh and btw, I'm not rooted or anything either! Naturally I rebooted the phone but still the same problem....so I tried a battery pull and still the same problem. Just now I did a factory reset but the touch screen still isn't working! I guess this is a hardware problem so I'm going to get it fixed under warranty by Samsung! Gutted that I will likely be without my phone for a week or 2!
EDIT, UPDATE...
Well, I was just on my way to the repair shop Samsung warranty had told me to take it too, and I took my sim card out to put in my old Hero (the only thing I hadn't tried!) and I couldn't believe it but the touch screen started working fine again! Weird, but that is now my advice if anyone else has a problem with their touch screen not working - oh and I took the sim out whilst the phone was still turned on. Crisis averted!
UPDATE 2
Sadly this has happened about 4 times to me now and I'm just waiting for the inevitable next time. Each time doing a factory reset then taking the sim card out seems to bring the screen back to life (though last time not immediately) but I shouldn't have to put up with this. Problem is, I don't want to send off a seemingly perfectly working phone to get repaired as I fear they will struggle to notice the problem, never mind fix it! I'm hoping a new firmware comes out soon, in the hope that it may resolve my issues...
Me as well ...
I have had this happen to me twice now (Touchscreen not responding).
The first time I had just installed a game and thought it must have been related to that. Pulled the battery and no joy, left it for a while and it came back to life...
Second time I was surfing the web and it stopped responding, pulled the battery and left it for maybe a minute but no joy .... pulled the battery again and left it for probably 20min and it came back to life. When it came back up I noticed the livewallpaper had been turned off and my widgets were gone from the homescreen.
What I did notice when it wasn't working was it had "safe mode" displayed at the bottom left of the screen
Have the Same Problem
Have the same problem i Mine and was super exicedat first it worked fine and after charging the touchscreen stopped working i pulled the battery out and put it back in but no luckso im gonna return mine to the shop hope they replace it
Moral:AT FIRST SUPER EXICTED BUT NOW SUPER ANGRY
Same issue - Is there ANY way to save my data before I send it in for repair/replace?
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
blaubeer said:
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
Click to expand...
Click to collapse
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Nitrile said:
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Click to expand...
Click to collapse
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
blaubeer said:
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
Click to expand...
Click to collapse
get a USB jig off ebay or amazon to reset the flash counter. should not cost more than 5 or 6 euros, shipped.
anyways you need to flash CF-root through ODIN if you are coming from stock. instructions are all in chainfire's cf-root thread.
Nandroid Restore
So I successfully rooted, used CWM to do a Nandroid backup, mounted the sd_card and saved the contents (including the nandroid backup) to my PC, reflashed the stock rom & kernel, usb-jigged it to get the counter back to zero/original and sent the phone in for repair. My efforts paid off as they repaired it without question under warranty. I just received the phone back and today set about restoring my backup:
Copied the sd_card contents I'd saved to my HDD back onto the phone
Re-roooted it with Cf-mod.
Used CWM to restore the backup I took before sending it in
It restored boot/system/data/cache successfully
selected reboot now in CWM
The result is that it is still missing all my apps. It only seems to have the "data" like my camera shots and SMS messages, system settings like whether bluetooth is on or off, the volume level, Wifi networks etc. So something was restored. But there is no Google Account configured, the lock screen picture is the default not the one I had beforehand, and as I said, all the apps - the main reason I did this whole thing as my personal data is all backed up to the cloud on a regular basis anyway - have not been restored. Am I confused? I thought a nandroid backup took a complete snapshot of everything, apps included.
Finding out the list of Apps I had in order to reinstall them is not an issue - I have a list of everything I had installed saved on AppBrain. But if I reinstall the apps, all the settings (or progress in the games) within those freshly installed apps will be back to square one, not where I left them, right? Or should I reinstall the apps and then restore the data partition over the top again?
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
achillies400 said:
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
Click to expand...
Click to collapse
Nope, no screen protector or any kind of case for that matter. Anyway, that isn't my issue anymore. The touch-sensitive unit was defective, the phone was repaired under warranty. My issue now is getting my apps & settings back. I have meanwhile read elsewhere that Nandroid doesn't back up the apps - pretty deceptive "backs up everything!" "it is like time travel" etc comments around here then.
Anyway, I reinstalled all the apps I had previously, and thought by reapplying the data partition from the nandroid backup it might then bring back the settings for the reinstalled apps. Instead all it did was remove all those apps again - now I am really confused. How come the restore DOESN'T bring back the apps I used to have, but DOES remove the ones I subsequently install. Does Nandroid touch the apps or doesn't it?
Touch screen not working
So i am having a very peculiar problem related to the GT-I9100 Touch Screen.
I bought the phone from Saudi Arabia and I live in Bangladesh at the moment. So for now I don't have warranty.
I bought it on 4th of this month. It had 2.3.3. So I updated it to 2.3.5. I did not use the phone much before that so I don't know if this problem was there before.
So here is the problem.
First time I noticed it when i pulled the phone from my pocket and could not unlock the pattern. First I thought I forgot the pattern. After sometime I noticed that i could not touch the buttons. I was dragging my finger over the points but there was no connecting line. I restarted the set. But it still did not work. After sometime I took the battery out. And after that it started normally and unlocked. And the touchscreen is totally fine.
I tested it using *#0*#. And every single point in the screen registers touch.
After that this happened couple of times. First couple of days I thought it was a pattern unlock problem. But i tried PIN and Password even using no unlock. It happened in every case.
So after couple of days it totally stopped happening.
But from yesterday it is happening again. And today it happened 3 times.
So today as I had no unlock protocol i tried tapping Home twice. As this brings on the voice command menu. And for the first time i was in the phone without touching the screen.And first i noticed the Menu and Back Soft keys works.And the touchscreen still does not work. And i noticed some thing weird. Always some thing in the screen is Selected. In Menu the + Icon is selected. In first screen the Map icon is selected. Also in Recent Apps the first App is selected. So after a lot of reboots it is back to normal again. Now i see something interesting. In the Battery Usage Graph i can see some really sharp drops. 3 times. Looks like when this happens phones charge takes a nose dive.
So here is the Gist.
Info related the Problem:
1. Usually happens when the phone is my pant pocket for sometime. It does not happen if it is sitting on the table.
2. Touchscreen gets totally disabled.
3. I have no idea why this happens.The exact reason behind it.
4. Battery Charge takes a nose dive when this happens. See the attached images.
5. I still don't know how to bring it back. Sometimes a simple reboot works. Sometimes I have to pull the battery. And sometimes it works on its own.
6. Every other function of the phone works. Like music playback using my UE 200vi music keys using PowerAMP, Siri(Android version), Call can be received using headset.
Battery nose Dive:
dl.dropbox.com/u/30943431/SC20111115-203017.png
dl.dropbox.com/u/30943431/SC20111116-202913.png
Also the selection
dl.dropbox.com/u/30943431/SC20111116-202146.png
So this is the thing. My biggest problem right now is, I don't know why it happens and I don't know how to bring it back from this situation. If I knew I could make sure I don't get it again or I would just fix it every-time. As when this happens I cant make calls or anything which requires the touchscreen.
So guys help me if you can by giving ideas. As i will not go back to KSA in 6 months. So buying a $550 phone unlocked was a total waste. As i cant use it here.
Thanks a million in advance.
---------- Post added at 09:29 PM ---------- Previous post was at 09:13 PM ----------
Sorry for this. But looks like i cant post outside links before i have 8 posts. So i removed the "ht tp : //" part of the links. Copy paste in browser address bar and it will open fine.
And also the next time it happens i will do a video to shou you guys.
Having the same problem while charging touch screen doesn't work
Stock charger and usb cable
i was on CM7 but that happend so i flashed stock but no luck
I will write more observations
Hi mates,
since this evening, my Galaxy S2 (unbranded, unrooted, with stock firmware) was connecting fine with my PC in the "kies mode". I could use kies flawlessy, and I could regularly see my phone in my windows 7 (x86) explorer, and use explorer to read and write files from and to its memory.
Then, this evening, I got a notification, from kies, that an update (of kies) was available (2.0.2.11071.182.2), and I gave my consent to the updater. It did all its dirty job but after the installation of the new version, despite the phone connects via USB, every time I try to access the phone's memory from the PC, the connection drops. It restores backafer one second or two, but then again, if I try to access the phone's memory, it drops agains. The problem appears indifferently when accessing phone's memory from kies, and when doing it from windows' explorer, and this makes me suspect of the drivers, that the new version of kies brought along.
The phone connects correctly to the PC in the direct USB mode, and I can access its memory with no problem, and this also suggests that the problem should be the drivers.
So I uninstalled everything (new kies and drivers), and rebooted the PC, then I dowloaded what I believe is the previous version of kies: 2.0.1.11053.99.3, and launched its installation. After the end of the process, I rebooted the PC, just to be safe. According to the list of the installed software in my PC (in "Control Panel > Uninstall a program"), the drivers have rolled back, as expected, to version 1.3.2410.0 (before they were 1.4.something).
At the first connection of the phone to the PC after the reboot, I got notification from windows that the device installed correctly and it is ready to use (all the tree drivers are indeed reported as installed correctly)...
The point is that all this did not solve the problem at all, and USB connection still behaves exactly as badly as before.
I tried again uninstalling and reinstalling everything, also adding a manual clean up of the windows' registry from any entry related to "samsung", checking that the phone was not set in "USB debugging" mode, and disabling the antivirus, but despite everything appears to be fine, the phone regularly keeps on refusing to maintain USB connection alive everytime I try to access its memory.
What drives me mad is the fact that until this evening, everything was working flawlessly!
What else can I try????
I've just made a test on another PC running windows XP, with latest Kies 2.0.2.11071_128 installed. It's my office PC, and although I'm not 100% sure, I seem to remember that, until yesterday, my phone was connecting fine with it, and with that version of kies. But now, all of a sudden, I have the same problem also with this PC...
So, likely, it is a problem of the phone... the MTP application restarts everytime I try to access the phone from the PC, so... what can I try on the phone, to see if I can fix this annoying issue? I DON'T WANT TO FACTORY RESET MY PHONE, PLEASE!!!!
If any of you has any suggestion, I would be more than grateful...
JuniorGG said:
If any of you has any suggestion, I would be more than grateful...
Click to expand...
Click to collapse
I had the same problem the other day and I could not find a way to fix it, in the end I did a factory reset from Settings/Privacy and its ok now, just wiping cache did not fix it, factory reset was needed.
Dear Odia, thank you very much for replying and giving me a clue.
So... it appears that there's nothing else to do, is there? Buhahhaa!!! I want to cry!!!! I haven't made a backup and resetting the phone will be really painful... I'm already starting to feel the pain in my ass!!!
By chance, do you happen to know if I will have to buy again the apps I have already bought from the market? I have always kept both "Backup personal data" and "Automatic restore" ticked in "Settings>Privacy"... Could this be of any help?
JuniorGG said:
Dear Odia, thank you very much for replying and giving me a clue.
So... it appears that there's nothing else to do, is there? Buhahhaa!!! I want to cry!!!! I haven't made a backup and resetting the phone will be really painful... I'm already starting to feel the pain in my ass!!!
By chance, do you happen to know if I will have to buy again the apps I have already bought from the market? I have always kept both "Backup personal data" and "Automatic restore" ticked in "Settings>Privacy"... Could this be of any help?
Click to expand...
Click to collapse
You can always make a backup now before the reset and you will not have to buy paid apps again.
Yes but how can I backup my phone if kies will loose the connection with the phone as soon as it tries to access its memory?
Oh wait a moment, Perhaps I could use Kies air? Deos it allow to backup the phone? 'cause I can't test it now in my office, there's no wifi here...
From what I can tell, its the amount of the power that is supplied to the USB port itself that is the issue. I have the same problem when I put my i9100 on certain computers. Same thing happens to my WD MyPassport. Certain computers it works fine, and some it will power it for a bit, but once the device starts to draw too much current, it just disconnects.
This is why I try to do all my modding and flashing on a laptop, since, for me, they seem to be the most reliable in keeping devices powered up properly.
This is certainly a good point, but in my particular case, USB connection used to work up until yesterday with all the PCs I have (2 laptops and a desktop PC), whereas since yesterday, it works with none (with and without using the same USB ports). In addition if I use straight USB connection (hence not through the MTP app used by kies), it works fine.
Anyway what you have just mentioned is actually what scares me, because it would mean a hardware fault. But I'm crossing my fingers, hopefully it's (just) a software related issue and a factory reset will solve it. After all, straight connection works, so it would be really surprising if it were a hardware fault.
I will try resetting everything when I get home. Another "nice" busy evening to account to Samsung!
I guess if all samsung customers were honestly paid for every hour spent mending/fixing the issues of samsung products, the company would declare bankrupt in a matter of a few days!
Ok, I solved the issue with a drastic factory reset.
Thanks Odia for helping.
I spent 8 hours backing up and restoring everything included all the settings and personalisations. I went to bed at 3 am, eating only a quick sandwich in front of the bloody phone.
THANK YOU SAMSUNG, I wish to electrocute all your ****ing managers.
I hate when something in a device screws up all of a sudden and noboby knows why. It could happen again any time, and again I would have to spend hours mending a stupid phone instead of enjoying my life.
By the way, does anybody knows exactly what data is automatically backed up and restored on google servers by these functions?
"Settings>Privacy>Backup of personal data"
"Settings>Privacy>Automatic restore"
I always had both tiched, and I noticed that almost all the applications downloaded from the market that were installed on the phone, were automatically re-downloaded and restored on the phone at first boot after reset, but I'm not too shure I have understood what else was automatically restored.
I just read this thread for the first time, and was sympathetic to your issue when I started reading. I could see that there had been problems, but suggestions had been made and you seemed to be making good progress.
I was getting ready for offering advice and wishing you well with your problem.
Then suddenly you start to wish physical harm on Samsung employees.
Bye.
JuniorGG said:
Yes but how can I backup my phone if kies will loose the connection with the phone as soon as it tries to access its memory?
Oh wait a moment, Perhaps I could use Kies air? Deos it allow to backup the phone? 'cause I can't test it now in my office, there's no wifi here...
Click to expand...
Click to collapse
This is a simple solution try it and it will work for you the next time you face it most of the time it is a hardware issue i have been facing the same issue and nothing helped neither the factory reset nor the *#7284# procedure.
Take a pointy object like a pin or a paper and then clean your usb slot of the phone properly cuz most of the times usb pin points gets connected with each other due to the atmosphere and metal reaction. After that it will work like a charm for you. Before commenting anything negative i would appreciate if those who are facing this issue for a long time try this and then comment
Had the same problem, solved it by upgrading the phone software.
Setting > About Phone > Software update.
No need to afraid losing files. Hope that helps.
i faced the same problem on the GalaxyS sometime back. i did factory reset too. I got the same problem again. but i remembered it working on my LG TV so i did not go for factory reset. I went for re-install of samsung's USB driver for Windows. now it is working fine.
I fully agree that Samsung needs to be more responsible and responsive in resolving the such problems without causing data losses.
[email protected] said:
i faced the same problem on the GalaxyS sometime back. i did factory reset too. I got the same problem again. but i remembered it working on my LG TV so i did not go for factory reset. I went for re-install of samsung's USB driver for Windows. now it is working fine.
I fully agree that Samsung needs to be more responsible and responsive in resolving the such problems without causing data losses.
Click to expand...
Click to collapse
You could have saved a lot of hassle by installing a custom Rom and Kernel. I hate MTP mode! Mass storage mode is much better, I never had any problems with that....
Workaround - Power Management
This may be fixed, for now. However, in the future, there is a small workaround that you can use so that you're not required to wipe your phone every time this happens.
Here's what I do:
Since the device's connection is severed after the use of a certain amount of power, we can control the power management of the port that the device is connected to.
On WinXP:
Enter "Control Panel" > "System"
Click on "Hardware"
Click on "Device Manager"
Find the "Universal Serial Bus Controllers" section
Click the "+" next to that, and find the "USB Root Hub" that the device is connected to.
Right-click on the Hub, then select "Properties"
Click on the "Power Management" tab
Then, UNcheck the box that says "Allow the computer to turn off this device to save power."
This will prevent the connection from resetting. It's a quick workaround that works pretty well for me.
However, I ought to note that the changes should be undone after you're done with syncing the device, ESPECIALLY if you're on a laptop. Otherwise, you could risk a lot of battery/power usage within a short time, even if there is no device connected to that port.
Good luck, I hope this helps.
Cheers!
-Robbie (Zecred)
Moderator please help others as this is a community problem
Archer said:
I just read this thread for the first time, and was sympathetic to your issue when I started reading. I could see that there had been problems, but suggestions had been made and you seemed to be making good progress.
I was getting ready for offering advice and wishing you well with your problem.
Then suddenly you start to wish physical harm on Samsung employees.
Bye.
Click to expand...
Click to collapse
Please don't bail out because of that comment, i have been having this issue for a month and AT&T almost sold me another phone telling me it was the USB PORT.
I changed my phone setup dialing *#7284# and changed the UART to : PDA from Modem and same for USB (to PDA) modes. This helped get connected as before it would not even recognize the phone (computer would not do so).
I was am not sure if it is not the battery or charging circuitry, as others also reported, but my charging circuit is working fine and my battery charges 100% and last all day as normal. I can connect to the USB port and see my phone for a short while but it will suddenly disconnect.
But same as before it suddenly disconnects and will reconnect cycling continuously. I also believe it is the charge circuit because when it is charging, i hear the phone constanlty beeping from turning the schreen on/off. Same as when it is plugged into the usb port on computer.
Am tempted to buy a battery, but is can run the phone on the USB port without a battery in the phone. Problem continues without a battery...disconnecting and connecting to the computer.
Zecred said:
This may be fixed, for now. However, in the future, there is a small workaround that you can use so that you're not required to wipe your phone every time this happens.
Here's what I do:
Since the device's connection is severed after the use of a certain amount of power, we can control the power management of the port that the device is connected to.
On WinXP:
Enter "Control Panel" > "System"
Click on "Hardware"
Click on "Device Manager"
Find the "Universal Serial Bus Controllers" section
Click the "+" next to that, and find the "USB Root Hub" that the device is connected to.
Right-click on the Hub, then select "Properties"
Click on the "Power Management" tab
Then, UNcheck the box that says "Allow the computer to turn off this device to save power."
This will prevent the connection from resetting. It's a quick workaround that works pretty well for me.
However, I ought to note that the changes should be undone after you're done with syncing the device, ESPECIALLY if you're on a laptop. Otherwise, you could risk a lot of battery/power usage within a short time, even if there is no device connected to that port.
Good luck, I hope this helps.
Cheers!
-Robbie (Zecred)
Click to expand...
Click to collapse
I was plagued with this same problem, until I tried the above fix, and it works brilliantly! No more disconnects, great stuff.
It's pretty old topic but maybe someone has same issue and doesn't want to loose data. I had similar problem (couldn't connect to device, also couldn't install/uninstall any stuff because of no-space-available error).
I managed to download all pictures/documents via adb - worked pretty well. A sample command to retrieve all camera pictures:
adb pull /mnt/sdcard/DCIM
Hello everybody,
I was playing with SWApp Link when suddenly my watch restarted by itself and got stuck in the Omate TrueSmart logo... I can't turn it off and it's getting hot... isn't a way to restart it like a smartphone?? I don't have the screwdriver with me so I can't pull the battery off, and also I want to avoid that because of the warranty...
Any ideas?
Connect it to adb, type "adb reboot" in a command console.
I left home with the watch fully charged so I didn't bring the charger either...
I guess I'll have to wait until it dies or I arrive home and try to reboot it using adb... the thing is I already tried once to connect it to my Mac and see if adb recognized it but had no luck...
EDIT: Finally, battery's dead... I'll charge it once I arrive home... two days with my TrueSmart and already got a freeze... disappointing...
If that happens again, see if you can get a log while it hangs there with "adb logcat > ts1_freeze.txt"
I'll do that, thanks for the advise.
I now have a worse problem... My Bluetooth isn't working... I turn it on and it turns off immediately, I mean, I barely can see the switch changing from OFF to ON when it changes back to OFF.
Sent from my GT-I9300 using XDA Premium 4 mobile app
Go into settings, disable quick boot under accessibility, and reboot.
This is actually a bug introduced in 4.2.2 and usually requires you to wipe cache to clear it out.
Thanks! :cyclops:
Should I enable it again? What is it for?
BeRniTo said:
Thanks! :cyclops:
Should I enable it again? What is it for?
Click to expand...
Click to collapse
Just keeps the device in hibernate for quick startup. If drivers crash, they can't be recovered without a power cycle.
I've had a bricked phone before but nothing like this.
GPE edition w/CM nightly installed for 5 days with full wipe.
Running beautifully.Was listening to music on Amp. Music stopped.
Couldnt turn phone on.
Couldn't go to revovery (Twrp) via buttons. Couldn't get to fastboot on computer. No lights no responses.. nothing.
B R I C K.
All I can think of is malware via Chrome dev? All Chrome apps had been acting up. Had to wipe data and download data to get them working again. Another behaviour is at times when switching apps the phone would switch very briefly to the sony bootup icon then go to the app. Wierd.
Sincerely wierded out by it and bummed.
behaviour is at times when switching apps the phone would switch very briefly to the sony bootup icon then go to the app. Wierd.
Click to expand...
Click to collapse
Yeah, that's nothing new and is just a glitch, so that alone doesn't mean anything. The fact that your phone just stopped working is weird though, and I can't think of anything that would do something like this, and you couldn't have been infected with anything unless you've installed an infected APK from a third-party.
You can't enter fastboot? Hold down VOL UP while you connect your Ultra to your computer using the USB cable. Be aware that you must have Fastboot installed on your computer.
Yeah, no response whatsoever trying to get to fastbboot.
The random bricks have been around