[Q] THL W8+ 5inch 1080p 16GB Phone Black Screen - Android Q&A, Help & Troubleshooting

Hi guys,
Sorry, didn't know where to post.
Recently got this phone thlmobilestore.com/thl-w8-android-4-2-mtk6589-quad-core-smart-phone-5-0-inch-1080p-fhd-screen-12mp-back-camera-16g-white.html
Really happy with it.
However, roughly every hour or so it will just give me a black screen. I can hold the power button on the side and the touch buttons either side of the home button light up, but nothing on the screen. It is totally unresponsive on the screen, the only way is to reboot.
Any ideas how to fix? How do i get the latest software for this phone, i have no idea what software is on it already.
Thanks for any help.

Should add, build number is:
ThL_W8.JB2.FHD.EN.COM.8P128_MT6589v1.0.5_20130517
Understand there is a newer one out there, where can i find?

andre199017 said:
Should add, build number is:
ThL_W8.JB2.FHD.EN.COM.8P128_MT6589v1.0.5_20130517
Understand there is a newer one out there, where can i find?
Click to expand...
Click to collapse
For your black screen problem, turn off auto brightness and put it manual at a medium level. If it's too low it will go black. That should solve it

what SAR rating for thl w8 beyond?

THL W8+.have black screen
HELP! I have a THL W8 +. I drove gm2, and root. after her, I have black screen
even after phone battery has been out of screen black :crying: i can call the the phone
very grateful for tips

THL W8S MOD-ROM: http www needrom com/wp-content/uploads/2013/11/ThL_W8s_1_0_6_Mod_ElSorro_0_6.zip

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[Q] Black screen

Hello, please help!
I have my phone without power when I watch an online channel, and after that I put it on charge. After a couple of hours, I have openit and I have a "pixel multicolor screen".
The phone can connect with pc but don;t move foward, and I relock it and after that I do a RUU_signed.exe update, where I get "error[131]:costumer id error
Now the screen is black/blank. I can feel the startup vibration but the screen is not turning on.
It;s there something to try before trow it? Thanks in advance for any ideea!
Comments Withdrawn
zcink said:
I hate to say this and I hope I am wrong, but sounds like from the way you describe it that your screen has overheated and actually burned out.
Can you get anything to light up? HTC splash screen? No?
Is it under warranty?
Click to expand...
Click to collapse
nothing on the screen. do you think it's the screen or the mainboard? because I can see the buttons light and backlight and vibration when I power it up, but the screen is black allways. If I change the screen can I make it work?
no warranty, because it's bought from france and I am not living there.
Thank you so much for your help!
Comments Withdrawn
robertaccess said:
nothing on the screen. do you think it's the screen or the mainboard? because I can see the buttons light and backlight and vibration when I power it up, but the screen is black allways. If I change the screen can I make it work?
no warranty, because it's bought from france and I am not living there.
Thank you so much for your help!
Click to expand...
Click to collapse
If you have any experience with taking phones apart, try to reconnect the display connector.
It could be something as simple as that.
However, if that doesn't work, it probably is the screen.
As Zcink said, it may not be worth repairing since it's going to add up to the price of a new phone.

[Q] Xperia MINI PRO sk17 , screen remains black, although working

HI everyone My Xperia Mini Pro worked just fine, then one day the screen remained black after unlocking it... it still worked, i could feel the touch and vibrations, i could basicly do everything just that i wasn't able to see it. After some shaking, pressing, sliding the keyboard out, it came back to its normal state, but would go black again if i pressed it hard and hold...Now the screen is always black. I hadn't really dropped it, it wasn't exposed to high temperatures, it just happened......i took it to some service centers and they have changed the flex cable a few times but didn't work..they assumed it was a hardware issue.....My warranty's long out.....WHAT SHOULD I DO???...Is there a chance that a screen change might help it and what would it cost me? please help
Toowoomba said:
HI everyone My Xperia Mini Pro worked just fine, then one day the screen remained black after unlocking it... it still worked, i could feel the touch and vibrations, i could basicly do everything just that i wasn't able to see it. After some shaking, pressing, sliding the keyboard out, it came back to its normal state, but would go black again if i pressed it hard and hold...Now the screen is always black. I hadn't really dropped it, it wasn't exposed to high temperatures, it just happened......i took it to some service centers and they have changed the flex cable a few times but didn't work..they assumed it was a hardware issue.....My warranty's long out.....WHAT SHOULD I DO???...Is there a chance that a screen change might help it and what would it cost me? please help
Click to expand...
Click to collapse
You have to replace the screen of course . Not very expensive i think .
Toowoomba said:
HI everyone My Xperia Mini Pro worked just fine, then one day the screen remained black after unlocking it... it still worked, i could feel the touch and vibrations, i could basicly do everything just that i wasn't able to see it. After some shaking, pressing, sliding the keyboard out, it came back to its normal state, but would go black again if i pressed it hard and hold...Now the screen is always black. I hadn't really dropped it, it wasn't exposed to high temperatures, it just happened......i took it to some service centers and they have changed the flex cable a few times but didn't work..they assumed it was a hardware issue.....My warranty's long out.....WHAT SHOULD I DO???...Is there a chance that a screen change might help it and what would it cost me? please help
Click to expand...
Click to collapse
My friend broke his XMP screen bro, and in the service center they charged it too heavy such that he can buy an another device
try flashing stock ics just to check if it is software problem else you have to bear expenses if you cant miss such a good device
you can buy cheap screen screen for your device on some asian web sites and mabe from ebay. if you need links, just tell me...
mutlu_live said:
you can buy cheap screen screen for your device on some asian web sites and mabe from ebay. if you need links, just tell me...
Click to expand...
Click to collapse
I need links

ZTE Grand X In weird screen bugs

Hello, I'm new to this forum, and to Android too.
So my problem is this, i have ZTE Grand X In and i have problem with my screen. I have 2 years warranty for the phone and i already gave phone to the service in T-Mobile. They replaced the LCD screen, they gave my mobile back,but the problem is still there. Sometimes my screen is black but the screen is reacting to touches not a problem, but the screen is black, it is turned on but it's black, and sometimes it turns on, but some glitchy lines, white and colorful lines is showing on screen. I don't know if it's graphic card or motherboard or something. I already tried recovery mode {power,volume up,} {power, volume down} {power,volume up,home button} {power,volume down,home button} and it doesn't work after all. I really don't know what to do.
If you could help me i would be happy.

Blank screen, only backlight ON

Hello everyone.
I have a problem with my smartphone Sony Xperia Z2. I dropped it and the display broke. I bought a new display. When I connect he went crazy. He began to open the application, clicking like 10 fingers working on it simultaneously. Because I thought that the display is faulty, I've exchanged for a new one. But now even bigger problem. When I turn on him, he does not show anything on the screen except the backlight. Do you know what the problem is and whether anyone had a similar problem? So, when the smartphone turns on, lights up only the backlight but nothing on the screen showing a. At first, there is a lot of vertical lines on display, and once he just fade out, and from that moment display is blank only backlight working. I try to update software, but nothing change. Restarting, and turning off also nothing.
Please help me solve this, for me very frustrating problem.
anyone?
rrraka said:
anyone?
Click to expand...
Click to collapse
Did you ever get this resolved?
I had this issue after a screen replacement for a shattered screen. I was sure I had damaged something in the process (ribbon flex cable, motherboard, etc). Turns out the replacement screen was faulty. A new working screen solved the issue.

How can i see my phone on my pc??... if the screen is black. !!Help¡¡

Hello friends, i'm new here, but i'm good with cellphones, i really like this topic.
I have a problem, some weeks ago i broke my cellphone in the gym , the screen is black but the cellphone is working. the problem is that i want to see my cellphone screen in the pc but i don't know how can i do that. i'ts because, you know, the screen is black and i need a way to trasmit the screen to my pc if the screen is black
Sorry for my english haha.
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