ZTE Warp (Was Boost) then after reset is now cricket - Android Q&A, Help & Troubleshooting

I am having problems with zte warp phone. my cousin bought it 6 months ago from a boost store (in our inner city in upstate NY). He tried to activate it and was told it was involved in an insurance claim and would take up to 30 days to be cleared. My cousin put it aside for a month then decided to flash a rom and recovery and ended up bricking the phone. Someone he met at work offered to fix it so he paid him 40 bucks and the guy at work gave him back a working phone. He never activated it since he waited all that time he ended up buying a galaxy s2. well last week he gave it to his father to replace a broken non android phone. Boost would not activate it due to its now running cricket software. If you dial 211 or 611 it goes to cricket. HERE IS where it gets goofy. He gave me the phone a few days ago to see if I can find a file to flash it back to Boost. So far I have not found anything. Tonight I heard a strange ringtone and the warp was ringing. I missed the call. I then tried calling my cousin from it and received a fast busy signal. I then added our area code 585 then his number and the call went through. BUT someone else answered. I asked him what his number was and he told me to F myself I called him. this was not my cousin. Under system info it lists a phone number on the phone but when I called it a woman in Florida answered and said she has had her phone number 10 years.
I am lost over this. Im guessing somewhere along the way this was cloned possibly?
Any way I am trying to convert this back to boost. Can anyone point me in the right direction? The boost account is already paid for and set up but they said they can not allow us to program the phone while it has "Cricket firmware" on it.
Any help is appreciated
Thanks
al

Related

My phone has been blacklisted

I bought my Samsung sgs2 2nd hand about 14 months ago. It came with the box and everything so seemed legit. I've been using it faultlessly for about 8 months in the UK. I moved to Brazil 6 months ago and it was fine over there also.
Now I've moved back and it's not working, turns out it's been blocked on the UK networks. It happened exactly 1 month ago while I was in Brazil.
Any ideas what's happened? It seems unlikely to me the phone is reported stolen all this time later. I'm wondering if there is anything I can do about it?
It seems a coincidence that i've been away and now it's not working in the UK any more.
If I can't do anything legit to get the blacklist taken off, is there any other way around this? (PM me)
Did you check your imei number on a blacklist to find out.
Where did you get the phone from originally.
My guess would be you've bought it off of someone who's got a 2 year contract and they have stopped paying it,that's how you could get that timeframe.
That's how I would never buy any 2nd hand phone.
And I'm not sure if you are allowed to ask for help in doing shady stuff on here.
Sent from my GT-I9100
I think the best solution would be to talk to your provider about this.
As other people have mentioned, that's an issue you need to take up with your provider. There is nothing anyone here can suggest to fix this.
Speak to your provider. Thread locked

[Q] SGH-I527 no calls in or out but

What's up fellers! Been gone a long time and know I am back. I got a deal on a I527 and found out the guy used a Metro-PCS sim. I didn't realize this until after I put my SIM in and saw ATT. I didn't see that when he had his SIM in there.
I read the 5 or 6 posts on not being able to make or take a call from a TMOBILE setup but since this may be a little different I thought I would post and give it a shot.
My symptoms are no calls (does nothing then emits a single beep then hangs up). Does the same when dialing out. 4G and everything else works 100% Phone is fast boots quick charges fast no complaints anywhere except the stinking call issue.
I used KIES to reload the stock ROM. Took about 20 minutes and completed. Still no calls. Here are the details
Phone has the ATT logo on back, says SGH-i527, has I527UCUAMK2 all 3 places. I talked to ATT customer service and they said the IMEI points to a SGHNM819N. But nothing on the phone indicate metro PCS.
I use to hack back in the ATT Tilt days. Not anymore. I had a small stroke and can't do all this complex stuff anymore. If someone points me in the right direction I can follow instructions but it seems to have gotten a lot more cumbersome to do these days.
All I am looking for is bone stock reset where everything works. I can wait for KitKat to come out so I would like a clean fix.
My sim is a ATT. The service agent online assured me the SIM was fine. My old phone was a Skyrocket that got wet. So the MEGA needed a smaller SIM. I picked it up today and swapped phones.
Thanks for any help and I am willing to pay for someone's quick help. I use the phone for work and right now I am pinched.
SD
I had a similar experience when I bought a used mega, picked up full signal, eveything worked except that I couldn't make or receive calls, I just got a single beep. I even went to an at&t store and got a new sim card, still didn't work.
The guy who helped me at the store said the sim tray was bad, made it sound like it was a common. Issue. gave me the number to the warranty dept, said they might cover it. I called them told them what happened and what the rep told me at the store.
They sent me a replacement at no charge.
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
banks2878 said:
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
Click to expand...
Click to collapse
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
SMACk-DAB said:
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
Click to expand...
Click to collapse
I wasn't the original owner and didn't have insurance, just had service with at&t. The phone hasn't been out for a year, so it's under warranty unless something shady was done to it. In my case the numbers all matched.
banks2878 said:
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
Click to expand...
Click to collapse
Thanks. I don't see the PM yet. Let me know what I need to do.
Thank you,
John

Legit Note 3 activation on Boost

So....
I got bored & decided to try getting my Note 3 activated on Boost.
To my surprise, they're willing to activate it.
First off, My MEID is clean, so I figured I'd have a chance.
the rep I spoke with tried several times to send me to a store( we ALL seen that coming), so I asked for a Supervisor.
after speaking with a Supervisor, he informed me that they would need 72 hrs due to the Holidays to verify my MEID & status with Sprint.
He also told me that they would send out a compatible ICCID card as well.
I'm on my way to a store to see if I can get it done today.
here a list of allow phones I came across for anyone eles looking to give it a shot
Here's a handy table listing which recent Sprint phones allowed and which are blacklisted and when the 12 month blacklist ban is expected to expire.
http://www.prepaidphonenews.com/2014/05/banned-phones-tracking-sprint-blacklist.html
J_apa_n said:
So....
I got bored & decided to try getting my Note 3 activated on Boost.
To my surprise, they're willing to activate it.
First off, My MEID is clean, so I figured I'd have a chance.
the rep I spoke with tried several times to send me to a store( we ALL seen that coming), so I asked for a Supervisor.
after speaking with a Supervisor, he informed me that they would need 72 hrs due to the Holidays to verify my MEID & status with Sprint.
He also told me that they would send out a compatible ICCID card as well.
I'm on my way to a store to see if I can get it done today.
here a list of allow phones I came across for anyone eles looking to give it a shot
Here's a handy table listing which recent Sprint phones allowed and which are blacklisted and when the 12 month blacklist ban is expected to expire.
http://www.prepaidphonenews.com/2014/05/banned-phones-tracking-sprint-blacklist.html
Click to expand...
Click to collapse
Very cool. Keep me informed. Would like to know how it goes.
Yeah. So did you get it going on Boost? Everything working LTE and all?
After all this time....its done.
Boost now allows the Note 3 without flashing.
No 4G yet, since I dont have my original UICC sim.
I'll call boost tomorrow & get them to send me one, or try Sprint for a replacement.
on another note (hahaha), I may have figured out why 4g flashing never worked for the Note.
Alot of us tried 4g donors, but I found out that the UICC cards from the donors are incompatible with the Note 3 (I tried a Desire 510 & a lg tribute).
So instead of activating the donor card, try activating the card in the Note with your donor.
On Boost & On the Latest firmware
I'm OFFICIALLY on Boost with 4G & running nh7 modem.
I'm updating to OC5 now, so feel free to ask if you have questions
J_apa_n you care to share what you did to get all this going on boost? Interested in getting on going with 4G too.
My Meid is clean, so Boost activated it.
they will tell you to go into a Boost Mobile retailer for a re-sku.
If your Meid is bad, you'll need to do he usual.
the thing that stopped 4g with a flash was the donor's we were using.

HELP PLEASE Alcatel A466BG network problem

Please anyone i am in desperate need of some help! I have a SafeLink phone just a simple one. But it's been my phone for about a year already. I left my phone outside on my back porch for like 15 mins one day while I was inside feeding my baby and when I grabbed it again it wouldn't make any calls or texts or anything. Just a blank white hollow triangle on the top like I had no service. When I try to make a call it tells me cellular network unavailable. I rebooted my phone hoping it would make it work but it did not. Then some message appeared on my status bar it said SIM card not provisioned mm#2.
I have called multiple times to the company and I get put on hold for ever. In the end they tried telling me my phone should be working. It states that my phone number is in service and my sim card is provisioned. Usually I wind up frustrated and hanging up.
I tried calling my phone number and it would ring and eventually tell me the person you called has a voice mail box that has not been set up yet. When I had an answering machine. Then today when I called it gave me some crazy message about "welcome to Verizon wireless, the number you are calling has been changed, disconnected, or no longer in service" BUT MY SERVICE HAS NEVER BEEN THROUGH VERIZON. ALWAYS SAFELINK.
Today. I called them again and sat through 2 hours of being on hold and finally they asked for my account information and they told me it did not match the information they had on file for me. WTF?! They could not pull up anything with my phone number and my name. I am shocked and I don't know what could have happened. I do know that there is some one who stays here at my mom's house who lives in the back bedroom that happens to be a shady scandelous person and he is also pretty good with hacking etc on phones. He knows I know all the crap he does like steals people's info to get new phone service so he basically never has to pay a phone bill. He works Verizon wireless and always has a phone he never pays for. He also knows that when I buy the house from my mom in May I am subsequently going to be throwing his shady freeloading ass on the street. Is there any way that he could have done something to my phone service? What does this sound like to you guys. I feel like going back to his room and hitting him with a damn cast iron skillet. (But I won't)
But i am at my wit's end. My phone is my only means of communication and my husband works a lot so I am home most of the time with my 9 month old son and I need to be able to have a line of communication since my husband takes the only car to work.
Help!!!!!!!
Note also when they asked for my meid or imei they said it doesn't match the information they have on file for me... How is this possible?!?!

Carrier Unlocking on a never activated Volt 2 from Virgin

So in May of 2015 i purchased on Amazon a new Volt 2 to be used on Virgin Mobile with a yet to be established accoung. The next day my Mom surprised me by giving me her old Samsung and added me to her phone plan. The following week when The Volt 2 arrived, it got lost in the shuffle and instead of returning the phone, it got tossed in a closet... unopened... never activated... And no account opened with Virgin.
4 years later, a friend who is down on his luck just lost his cell phone. He doesnt have the money to replace it because he was laid off 2 weeks ago. I offered to put him on my plan with sprint becuase the plan i have is so cheap to add a line and figured i would give him my stashed Volt 2 since it's a CDMA phone and should work on Sprints network.... If life was only that easy.
When i went to check the IMEI number on Sprints site, it came back with a message that said something to the effect that the phone qualified but i had to bring in to a Sprint store to activate it. Just to protect myself i called Virgin and asked if the phone was locked and explained the whole situation to her. She looked up my IMEI and claimed there were no holds on the phone and shouldnt have a problem bringing it to sprint. i asked her to triple check that information which she did and assured me all would be ok with Sprint...
i go to Sprint the next day to add my line and though they didnt say it was locked, i was told i just couldnt use the device on their network. So before i esculate this issue with Sprint I decided when I got home to call virgin again and make 100% sure my device has no holds are on it anwhewre.... carrier hold, sim hold, device hold, any hold.. The tell me nothings wrong with it. In all honesty, I never told them on the phone that I never activated activated the device, as I assumed they would of seen that.
I put a request in with sprint to provision the phone to its network and the rep didn't seem to see why she couldn't they said it would take 72 hours and I'd get am email with the outcome. It's been 8 days no email.
I'm sure the problem is that I didn't have service on the phone for the required 12 months in order to get the carrier unlock restriction.... Obviously the fact that the phone hasn't been activated is what's messing up everyone's view if the device. It has no phone number, no account to tie it too and under the system under bootloader there's nothing there it blank. The phone starts up fine, i can connect to my wifi and use it just fine. But under settings there's no network associated to it and most everything is blank. I put a correct sim sprint card in and it says invalid sim. It tries authorizing and fails. It on every reboot it tries to activate and eventually fails. It will download update, but fails with an authentication error when rebooting and installing. Phones not rooted or hacked (yet). And I've looked into the unlock companies out there and told if I can't get the phone yo ask for an unlock code when putting another sim card in, then there's nothing they can do... I can't get it to do that, no matter what shortcut / hidden menu option I try. In fact even *#06# (or variation thereof) won't pull um the imei number. It's listed in the settings. But I wonder if the fact that it's not asking for an unlock code when changing SIMS is because it's not activated anywhere. But if I activate it, will a lock be put on it immediately? And why are they locking phones 4 years old... Come on.
So is this phone just junk unless I want to pay $40 a month to Virgin for a year? On a phone that's 4 years old?
For the record I posted a message on vigin communities message board not giving IMEI number and said I'd supply it through an PM if requested and I was simply replied to with the staple "phone must be activated on our network for 12 months" line.
i hate throwing away any electronics especially ones ive never used. Is that my only option if I want to use the phone anywhere else other than virgin?
Sorry for the long winded posting...i couldn't find a decent answer anywhere on Google when searching if can you unlock a phone that's never been activated.
Help.
not oe reply? ok maybe it was too long and boring tro read so ill just condense it to one line...
is there a way to unlock a prepaid phone form Virgin that i bought 4 years ago but never activated it on any network?
When i asked Virgin they claimed there was no lock on it, in fact they didnt even see the device. But when i tried activating it on Sprint, they showed a lock and said they could provision the phone and it would be available to move in 72 hours... that was 2 weeks ago and i still can't get the phone on Sprint.
So do i need to activate a 4 year old phone on Virgin and keep it for 12 months before it will get released? I tried an unlock service and they said if it doesnt ask to enter a unlock code, they cant help... i cant get it to ask for this code.... its a Volt 2
any suggestions?>

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