hi all
we have just got our O2 XDA back from the repairers, they ended up sending us a new phone, and now we get to use it finally...
but we have a problem with sending SMS messages, the XDA gives the generic message "sms message cannot be sent, contact customer service center for more information" every time we try to send one
we can make and recieve phone calls and can recieve SMS messages
we have tried 2 different sim cards, both give the same results, though both are from the same network
does the phone number NEED to be in the international type with country numbers?
what are we missing?
thanks
MADMAX
does the phone number NEED to be in the international type with country numbers?
Click to expand...
Click to collapse
if it does then it would be pretty easy to test
in my settings
phone
services
i have an option on the list called Voice mail and SMS
if i pick get setting i get a phone nr from the network
try looking if you have a nr there too
so the phone needs a special number to send SMS messages?
I have been into services before, it showed a sms phone number, but it was different to ours so I thought I had to change it to the XDA's mobile number... was this incorrect?
cheers
MADMAX
my number in what it call
sms service center
is most surdenly not the same nr as my phone nr
and i never messed with it
yep you were right,
I needed the correct service center number, it must have been the one I replaced with our phone number... a silly mistake....
its taken me quite a while to track down any info about it....
thanks mate
MADMAX
I have a Samsung Galaxy S2 which i am having a really irritating SMs problem with.
My dad lives in Cyprus, when he sends me an SMS i can not reply, when i try it just says 'sending' then 'failed' . In order to get the text SMS to send to him i have to delete the message thread, then start a new message and it will send. Now if he then replies, i will need to delete the message thread again in order to be able to send him a new message.
I do not have this issue with any other contacts that i am aware. The only difference with my dad is that he lives abroad in Cyprus, and all my other contacts are here in the UK. Has anyone else had this issue? Know what causes it? I have deleted and recreated the contact but still the same.
Many thanks.
Do you have your dad's number stored in contacts with country code or not ? I was on the verge of smashing my phone when i was abroad, trying to call persons in my native country and i couldn't because i didn't have numbers stored with country code. Maybe that's your issue too
I think the problem is related to what SMS server your dad is using, I had same issue with my X-girls phone, no one could direct reply to SMS...
Hi, thanks for the replies.
Sp1tfire, i have changed the number configuration around several times, all with no success.
Fritz, this sounds plausible, however this would surely affect other phones replying? I don't have this issue when using my iphone 4 so it only happens from the Galaxy2 at the minute. I will try and use a colleagues Android phone to text him and test it.
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
FRlTZ said:
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
Click to expand...
Click to collapse
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I am using the stock SMS app. I have just wiped the phone and installed the KF2 firmware. Going to see if that helps.
Sp1tfire, thats right, i can only reply to him when i delete the existing thread. I can however send new SMS to him no problem, so long as the thread is deleted before hand. Very frustrating as i lose the history every time.
Update, exactly the same on KF2 Firmware.
Ok, so i tried with a friends HTC desire and he has the same issue. also found my brother who has an iphone 3gs is unable to reply to my Dads number. So at least know its no longer just my phone and that it must be something the other end. Many thanks for the help.
Same problem here
When I reply to my girl it says: failed, when i delete the whole thread it goes.
It's only when I text her, all the other contact go fine
On my old sgs I had it to, but only on stock, when I was on CM7 it was OK.
Cant imagine that its something with the other phone i'm sending it to though
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I remember in all the previous phones I've had, there's been a setting in the SMSC Settings allowing the user to specify whether or not to "Reply using the same SMSC" (or something along those lines).
If the option is ticked, the phone attempts to reply to the message through the SMSC that the text originally came from (rather than the one set in your handset).
The cause of the error may be because the SMSC overseas does not recognise your phone/SIM and therefore won't allow the replying message to go through.
And perhaps this may explain why deleting the whole thread and restarting a brand new message works - that is, the new message will go through the SMSC that is set in your phone for your own network.
Although, I've had a look through the settings in my SGS2 and can't seem to find that setting anywhere... (doesnt mean it's not there - it could just be that I don't know my phone well enough because I've only had it for a few days ).
I think your dad's SMS configuration settings is forcing you (or any other person he is sending an SMS to) to reply through his operators message centre
Ask him to check his sms settings and disable any such message centre settings from his side. This should solve the problem.
Sent from my GT-I9100 using XDA App
Hi,
Since yesterday i cannot send any sms/mms.
The mobile is able to receive sms but when truing to send a new message i get a sending..... status and that's all. The message is not send.
I have checked the Message center number it is Ok
When changing my SIM to another phone ......it works
I contacted VODAFONE to send the setup.....they did it but nothing
I DO NOT WANT TO FACTORY RESET THE PHONE.
Does anybody knows something?
Service stopped or anything?
PLEASE HELP.
I have a problem with country codes. When my wife sends me a text and i try and answer it nothing happens. My phone sais the message is sent, but she never gets the message.
I think i have found the problem. The country code is missing. I have entered her phone number as +46xxxxxxxxx but in the text the "+46" part is missing.
Might be useful to know that i have a danish sim card (+45) but i live in sweden (+46). Therefor have i edited all my contacts so they all have the +XX code in front of their phone numbers.
If i initiate a new text message and send it to her it works as it should, but when she initiates a new conversation the problem occur.
Any tips? It's really annoying as i have no idea that the message havent been received!!!!
I read something about "international call assist" but i cand find that setting anywhere
Hi,
On My Phone I Can't change message center number, or call center messenger. Do you know a bypass for proxy my calling or my sms ?
Or an app for change that. Or does I need to try Sip app Phone ? For have a number. Thank you.
Mito77 said:
Hi,
On My Phone I Can't change message center number, or call center messenger. Do you know a bypass for proxy my calling or my sms ?
Or an app for change that. Or does I need to try Sip app Phone ? For have a number. Thank you.
Click to expand...
Click to collapse
try to switch sim in stot 1
Alright, some number I Can't call, like my own number for leave a message. Or I Can't sms in another country with my Phone compagny Lebara say it's not the number line. But it's the Phone the problem. Maybe it's my Rom ?