Hi everyone. It's been two days since the process com.google.process.gapps has started crashing, "stopping unexpectedly" whenever i use the browser on my tab.
Reading the error report, it seems (not 100% sure about that) this is somehow related to the bookmarks sync with Chrome, but i can't find a way to disable this.
Has anyone exprerienced the same issue? Any known solution? Thanks
Go to settings > accounts and sync, click on your account then uncheck everything, then manually sync everything one by one to see what is causing the error.
Then go to manage apps and clear the cache of all the problem apps and re-sync them once you're done. It might take a few tries but it should take care of that error.
I'll try that as soon as possible, thanks!
browser sync was causing this for me
I believe that bookmarks sync no long works with galaxy tab. Google changed something on their end that should have worked fine(it still works on the xoom, transformer, etc.) but since samsung changed a bunch of stuff for no apparent reason, it is now broken. samsung is so stupid sometimes..
So you're basically suggesting that bookmarks sync should stay off to avoid problems like that?
well I don't really know. I never used bookmark sync in the first place. I'm just going by what is said in this article.
http://www.zdnet.com/blog/perlow/br...gle-or-the-oems/17840?tag=mantle_skin;content
It turns out that at some point Google started making some changes to the backend systems that handle Google’s user account data. There’s nothing wrong with them doing this; it happens all the time. In fact, no other Android 3.1 tablets had any issues at all with the changes, and their bookmark sync continued to work without a blip on the radar.
Not Samsung, however... I did some digging around the internet, and it’s become somewhat well-known amongst Android developers that Samsung actually modifies core source code in the Android operating system that handles communicating with Google’s backend data services.
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Click to collapse
Well, that's a pity. I had just started to think it was a useful tool to keep track of unread web pages between work, home and outside...
Let's hope Samsung somehow fixes that.
PS: disabling bookmarks sync actually stops the process from crashing, I think I've solved (if we could really say so...) the issue. Thanks to all!
Thanks, disabling auto sync for browser has stopped the error. Samsung developers need to fix this - I can't auto sync my gmail
What am I missing here?
Ok be prepared, this post may be rather long winded however I will try my best to prevent that. I have a Tmobile G2x I purchased on launch date. Ive not attempted to Root, change roms, or anything of the sort. (as much as I always wanted to, I always felt that my skills were not good enough to attempt these ideas no matter how easy they may seem. I just did not want to be the cause of screwing up my phone that I paid dearly for)
So I have a friend who claims to be the master (of disaster so it turns out) of rooting androids and such. He stops by my house just to hang out and eventualy convinces me to let him root my phone and install CM7. Within a few minutes the phone was rooted (super1click) and was running CM7 release candidate. (I really dont know what all these things truly are but I drilled him for answers once he jacked up my phone and left me with a half-bricked phone) So he installed Rom manager and convinced me to upgrade to the premium version via marketplace so I did. He was then showing me how easy it was to flash new roms at the touch of a few buttons. He put on some other rom which looked like CM7 but claimed to have extra tweaks. It worked fine. A few minutes later he put on some Faux Rom which gave a boot up screen like my old Nexus One did. (Multicolored X) It seemed to work fine as well. Then he said lets check out the nightly CM7 Rom so he put it on. (however I dont think it ever actually put CM7 back on.-still on Faux?) Thats when things got crazy.
Now I get the com.google.process.gapps force close message all the time. He tried to fix it for 4 hours and finally gave up. Here is what I know he/we tried: After searching the internet for hours we tried everyone elses ideas. Clearing calenders cashes, un syncing, etc. We did about 40 factory resets. We have tried to install my backup (which was from BEFORE he even touched my phone) and upon holding both volume rockers and plugging in USB (no battery installed) and it still does nothing. Windows recognizes device but phone screen stays black. Tried Debug mode while doing this as well. If we hold the volume down button and power the little install bar comes on the screen and it does its thing (whatever that is) and goes right back to the way it was. I keep getting the gapps message all the time. After factory reset I cant even type in my gmail address to start the initial setup of the phone. The force close keeps cutting me off. If I type fast, I can sync the account but I cant use market whatsoever. Tried installing Rom manager to re-flash but just sticks at starting download and gapps pops up again.
My son is starting school tomorrow and he has a medical condition. I NEED this phone to communicate with the school nurse via emails and such. As of now I can only text, call, or surf web all while dodging force closes. If ANYONE out there can please help me get my phone back to normal Id greatly appreciate it. Im sure its something easy but as I said before, Im not good at this thing and thats why I never attempted it myself. Your welcome to submit answers here or PM me your phone # if you want to walk me through it on the phone. (I have a landline phone to talk to you on) Thanks in advance for everyones time and Im sorry this ended up being so long.
Hello,
Based on your post, I would suggest that you search your phone's development forum on XDA for a compatable clockwork recovery mod which will install a custom recovery on your phone. The thread will give you instructions on how to do so and how to enter recovery mode.
You can then enter the 'Backup and Restore' part of the recovery and restore your backup manually without using ROM manager. If this doesn't work, I would suggest that you then download the ROM of your choice and install it from the clockwork recovery. Make sure you clear user data and wipe the cache before you install.
Any fix yet? This is really annoying me as I rely on my bookmarks tremendously.
try this:
Open stock browser and under settings choose clear cache and deletehistory
Hi all. New to the forums...watched the degrading vid before signing up even and am somewhat newby with phones. I've scoured this site, the motorola support site...which is apparently down til next week now...and a few other sites I came across via pages of google searching. I cannot find the answer other than doing a factory reset...which I really do not want to do as I have a LOT of apps and info of my phone. It should all be backed up via motoblur and the lookout app's backup. But I have months worth of scheduling info in there which will take me more hours to reenter...I reeeeeally don't want to if I don't have to.
Problem: My Atrix 4g is caught in a bootloop. While this is a somewhat common problem, mine seems to be a little different. I'll point form details below and will greatly appreciate any help I get. If you need any more info, please let me know.
-caught in a boot loop. It boots regularly, but reboots about every 2 minutes. There is a good 30-45 seconds where I can access apps etc. However, I don't think that the phone completely finishes its boot cycle before rebooting.
-Occasionally...and I believe ONLY after I reboot via the down volume/power button method...the phone will stay on long enough to receive notifications from the web. Facebook notifications etc etc. Most of the time it doesn't.
-If I had to guess, it's trying to boot some app near the end of its boot cycle that it doesn't like. And I'm assuming it just doesn't like this app's latest update as I've never had this problem before.
-Prior to rebooting via volume/power button, I was getting an error message which I wrote down...and have since accidentally erased. It was something along the lines of "system process failed" and I then had the option of force close or wait.
-Every 3 seconds or so, my notification light flashes purple. It typically shows green during startup, red for notifications...I've never seen purple before.
-I downloaded almost every app I could over the last 10 days of 10, 10c apps from the market.
-I haven't opened most of the apps, and haven't had any problems with any apps that I have opened
-Most of my apps are set to auto-update. Therefore, I don't know which app update could be the problem...assuming this is the problem
-I'm in the process of removing my apps 1 at a time every 2 minutes or so...as I get a chance during the final stages of the phone's rebooting. So far, 10 apps in and no success. Only another 200 apps or so to go. ugh...
Any ideas? help? booze?
Thanks in advance.
How about wiping the cache and Dalvik cache? This will not affect or uninstall any of your apps or personal info.
Sent from my MB860 using Tapatalk
Thanks for the advice and quick response. I don't seem to be able to clear the dalvik cache without rooting the phone...is this correct? Went thru the market for dalvik cache cleaning apps and they all require root. My phone isn't rooted.
ok if your not rooted does this mean your on a stock rom? is it possible one of these 200+ apps are a virus or malicious? root your phone use titanium backup to backup all your apps and factory reset or go try and get a replacement and keep your sd wich will have the backup
I had a boot loop problem too once. Turned out to be a defective SD card. removed it and it booted. It could not be read by any PC either so it was definitely dead.
i have been really really happy with this phone ... until recently. stock ROM. not rooted. over the past couple weeks i've been having problems where the phone dialer doesn't find a name i type in. says "unknown recipient". then i have to click the people icon and manually find the person ... the contact list take FOREVER to launch. once i do this, it works from then on for some period of time. also when i go to read a text it says loading for a LONG time. seems like the android native apps (contacts, messaging, etc ...) is having some problems. not sure, but all this seems to be happening since installing the last OTA update.
A restart of the phone fixes the problem but only for a short period of time. any help would be appreciated.
Wipe phone completely. Start over. Should fix your errors
Sent from my ADR6425LVW using xda premium
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
I'm rooted running meanrom4.4 the built in ota updater makes things really easy if you don't want to have to keep up with the new rom versions. You just download right on your phone like you would... An ota
Sent from my AT100 using xda app-developers app
wolfeyes30 said:
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
One of us...one of us....one of us
The phones performance between stock and rooted MeanRom 4.4 is like night and day. HTC should be embarrassed for the way the phone runs in stock condition, it really boggles the mind given its hardware.
Anything that doesn't work with Meanrom?
Sent from my EVO using Tapatalk 2
notch8 said:
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
Click to expand...
Click to collapse
Its really not too long of a process with the right tools. Backup apps like Titanium Backup, My Root Backup or this newer one im been using, App2zip. I use to be like you. Spent why too long setting things back up. Now i use App2zip for my user apps and flash right after i flash a new rom. Upon bootup, all my apps are there. Not recommend to do with System apps..hint hint.
I bought the Galaxy S3 two months after the EVO. EVO was driving me nuts. I kept the EVO anyway. Can never have too many devices, right?
Running Mean 4.4 rom now and its like night and day from the first two months with the EVO. New advancements from Zep with multitasking and all the incredible work from all the devs in the community, im enjoying the EVO now.
S3 for sale... Just kidding.
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
xHausx said:
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
Click to expand...
Click to collapse
Yet another reason to leave well enough alone lol
+1 for mean rom, I don't think I could go back. Part of the reason I like it besides the obvious fact that the phone runs way better the ota updater is fantastic this is the first rom I have used that has had it and probably won't go back to a rom without it. I actually have an update downloading in the background now. You deffinty should hard reset and since you have to do that anyway might as well root.
Sent from my EVO using xda premium
I was about to start a thread for the exact same problem! I too have been hesitant to root my phone out of simple laziness... Maybe I'll shoot an email to HTC and see what they say. Definitely related to the latest OTA though.
Sent from my EVO using xda app-developers app
I have had the same issue since the last OTA update, and have tried a few things with limited success. I've tried removing all contacts, and resynching, backing up and clearing the data from the messaging app, soft and hard resets.
Of everything, the soft reset seems to have cut down how often I get this bug. Interestingly, my brothers phone has about the same frequency of the issue, but neither of my parents phones have the problem.
So HTC responded and said to try rebooting into "Safe Mode" and if that doesn't work to perform a factory reset. Here's the email:
If you have backed up your information and cleared the data from Phone, Messages, Contact Storage, and Dialer Storage, but you still have this issue, I would then recommend that you test your Evo 4G LTE in safe mode. This will disable third party apps and processes from launching when the phone is powered on. You will still be able to make and receive calls, text messages, email, and use the internet.
To put your Evo 4G LTE into Safe Mode, use the following steps. Be patient with these steps, you may not get it into Safe Mode on the first attempt.
Go into settings>power and uncheck Fastboot, then power off your phone.
With the phone powered off, press the Power key on your device.
When you see the first load screen, press & hold Volume Down key until OS loads.
"Safe Mode" text will appear on the lower left of screen to advise that you are in safe mode,to get out of safe mode just restart the phone.
If you can access these apps fine in safe mode, this would indicate some kind of conflict or interference from a third party application. You would need to rule them out by uninstalling the apps until you find that the phone is working normally again.
If the issue persists in safe mode, I would then recommend that you back up your data and perform a factory reset. If you would like assistance with backing up your data, please let me know and I will walk you through this process. The reset will restore the phone to a "like new" state. All personal data such as emails, text messages, internet bookmarks, photos, videos, music, documents, settings, call history, market apps, and any contacts and calendar entries that have not been backed up to a PC or server will be erased. Data on the SD card is not affected by the reset.
To reset your Evo 4G LTE, use the following method :
***If you use Google Wallet, please perform these steps before you perform the reset***
-Open Google Wallet application
-Tap on Menu
-Tap on Settings
-Tap on Reset Google Wallet
1. With the device turned off, press and hold the Volume Down button. While continuing to hold this, press and release the Power Button.
2. When the factory reset menu appears, then release the Volume Down button.
3. Use the Volume Down button again to highlight FACTORY RESET, and then press the Power Button to select it.
I hope that these steps help you to gain access to these apps properly again, Stephen, and I hope you have a great day!
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Click to collapse
Im going to have to disagree with people and say, being stock along with all the updates have really improved my experience with sense 4. I've owned this phone since launch and really hated its performance. I eventually sold it and got a GS3 for 2 months and now I eventually want Galaxy Note 2. Anyways I sold the GS3 in a attempt to raise money for the note 2 but came across a great deal on a stock white Evo, which i now own. Let me tell you. This baby is silky smooth in stock form, much better than anything I've been flashing.
Sent from my EVO using xda premium
here's what HTC told me to do ... it may have made some improvement ... time will tell.
~~~~~~~~~~~~~
It's definitely no fun when your phone stops working as expected, and I'll be glad to help you get your phone back in working order! To best assist you I'll need to know what phone you have, but from your description it appears you have an Android powered phone. With this is mind I believe that we should try wiping the phone's cache partition. For your convenience I've attached a document that details how to perform the wipe. This does not delete any critical data from your phone like contacts, so you don't have to worry about losing any data. If this does not correct the concern please let me know, and also include the serial number for your phone so we can research the situation more deeply. Thank you for being a member of the HTC community, and I hope you have a wonderful afternoon!
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Joseph
HTC
It appears that clearing caches/app data doesn't help with the problem, but rebooting into safe mode (press and hold vol down during the splash screen) does fix it. I believe this means that there is a 3rd party app causing the problem. Now to start uninstalling apps till the problem fixes itself. Ugh. Considering the problem doesn't occur half the time this will be a difficult process... Anybody have any suggestions on how to quickly figure out which app is causing this aside from uninstalling them one by one?
Check for cpu hogs
It sounds like u may have a cpu hog or a poorly written app. U might be able to tell what it is by checking your battery usage. Setting ngs/battery/battery usage
Biggest usage should be screen and android system ect.
If not, there may be a some apps to check that for u.
but if it comes to it, after the factory reset, start with the necessary apps, stock plus Google apps. After that do ur widgets, wait a few hours, add a few more, and wait.
This way u can limit new processes and boil it down to a few.
Good luck
Interested to see what app you are using that's causing issues. Good luck as well.
Hello!
Had CM 10.2 latest stable version up and running, in the process of downloading all my apps and restoring some stuff from titan back up. A few things like message/phone contacts said it would require a reboot to show the changes, so I rebooted and got the error
"Unfortunately The Process Com.android.phone Has Stopped"
at the lock screen, wifi on but no phone signal. If I got the chance to hit "ok", it would close and reboot, in a non-stop loop. So common sense told me to do a wipe from recovery and reboot, so I'm back to square one with all my apps and backups.
Some google-fu told me that using titan back up on some "system" backups will cause this loop, and that was the only back up that suggested a reboot, so I have to assume it was that. I never saw this mentioned anywhere during the process, just wondering if there is a way around it? Right now I have no numbers saved or my old conversations, mostly I just want my contacts as anyone can understand. Open to any suggestions!
Google backs up everything if you let it, that's the best and fastest way.
Don't restore system apps or data.
It's better to not restore anything at all, unless you're really lazy and must.
Sent from my HTC One using Tapatalk 4
It's as the title says, I ****ed around with my phone and deleted some ****, now the dam thing is in a loop of telling me Google Services wants to send information about crashes, then the thing that wants to send the information crashes not once, but three times then it starts the cycle again in less than a minute, it doesn't matter if I allow or deny it it'll just ask me again.
I've factory reset my phone a few times, it doesn't restore the deleted system files I got rid of since some of the things I tried to intentionally get rid of like the google search bar on the home screen is still gone.
The full build number is ZTE_T816_M02 if that helps at all, just need a stock rom so I can hopefully repair this, unless that's not the solution and it's fubar.