[Q] Charging issue.. phone or cable? - Verizon Samsung Galaxy S 4

So, quick question for folks.
The other day I noticed that despite my phone listing itself as charging, the battery was still dropping. Other times I could get it to charge ok. Today I noticed that wiggling the cable triggered the charging sound, but no change in the status.
After that, it got really worrying. The phone no longer would indicate a charge on that cable. I borrowed a friends s3 cable (I should mention that this is a generic cable, not the s4 cable I am using), and thst went straight to charging. After that, the generic cable worked.
I am going to try to test more today and tomorrow with the official cable.. but has anyone else had an issue like this? My worry is that it is the phone. . If it is, I want to exchange it now before there is the chance of getting a replacement with the locked bootloader. .

Sounds like it's the charger to me.
Sent from my Nexus 7 using xda premium

Ryno77 said:
Sounds like it's the charger to me.
Sent from my Nexus 7 using xda premium
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I agree. My S4 charger works fine. Others struggle and have that same issue.
Sent from my SCH-I545 using xda app-developers app

Yea, I also get some problems when not using the stock S4 cable. Seems otherones fit but have a little play to where if I bump then even the slightest it reconnects.

Related

[Q] Touchpad wont charge!!

Not sure whats wrong with it.. I cant seem to charge my touchpad. I tried my phone's charger but it said it provides lower voltage and instructed to connect to the charger that came with touchpad. When I connect the stock charger (one that came with the touchpad)...nothing happens and it doesnt charge.
You think my charger isn't working or is there any problem with the touchpad?
Thanks for your help guys.
Are you running the CM7 build?
im currently running webos.
That happened to my gf's charger/Touchpad. I know that her contacts are flaky when I use the her TP charger for my phone. My guess is to start there.
If you are stock, my money is on the physical contacts, second guess would be the charger itself is bad.
You mean try using my phone's charger for the touchpad?
Sent from my SGH-T959 using xda premium
Touchpads are very picky to the charging source. There is a hack that you can download to fix that. However I recommend taking the stock charger, twisting it so it comes into 2 pieces and twist it back together. HP may have made the charging requirements picky for a reason. Much like early iPhones.
Sent from my I897 using XDA App
wpp105 said:
Touchpads are very picky to the charging source. There is a hack that you can download to fix that.
Sent from my I897 using XDA App
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Click to collapse
Ill try that once I get home.hope it works.....otherwise ill have to look into the hack. Do I need to root tp to get the hack working?
Sent from my SGH-T959 using xda premium
Yea. But that's easy
Sent from my I897 using XDA App
My gf's tp has problem charging a well. Tried charging via mine and her wall chargers. Both would charge my touchpad but would not charge hers. It would tell me the same as if I was charging using a computer. Charged it overnight and battery was still dead. Tried using multiple cables as well with no luck. Tried charging via the touchstone. For the first 7+ hours, nothing happened, just a battery icon with a flash and red bar. I decided to call HP about the problem. Set up and RMA to get it repaired. 10 minutes after calling HP, the touchpad finally showed some sign of life when it started booting up. I tried switching to the wall charger but it doesn't show any indication that it was charging. As of now, it is being charged on the touchstone but dunno the status of it because I had to go to work. I will find out in the morning. But I will still RMA the tp as it doesn't seem to charge via the usb port.
If the battery was that flat mllk it's probably damaged anyway so an RMA is the way to go.
Does anyone know where i can get this charger hack that is mentioned?
My charger did not work out of the box and it was simply because it is a universal charger made to take new plug attachments that screw into and out of the mane charging body.
It takes a rotation until it clicks into place to be properly set and functional. It seems mine was not rotated all the way in place. I thought I broke the charger when it came apart when I was messing around with it until I found this fact and after I put it back together and twisted it until it snapped into place it has worked fine since.
I plan to get a touchstone charger for it down the line anyways I think just to reduce wear & tear on the usb port and also to make charging it a more simple affair.
Shame it does not seem to charge from PC, its a bit misleading being that its a usb cable.

AC adapter reports as Charging (USB)

I've done some searching but couldn't find an answer to this. No matter what charger or cord I use (including stock) my Rezound reports as charging over USB. I noticed it after updating to the 2.01... OTA. Has anybody seen this before or have any ideas how to fix? I'll also note my Inc never had a problem with any of the chargers I have.
Sent from my ADR6425LVW using XDA
I have been through a handful of different types of wall chargers that claim "5v. 1A output" and ONLY the official HTC wall charger has worked for me: http://shop.htcpedia.com/htc-u250-wall-adapter-usa.html
Do NOT buy the ones on ebay... they are fake and DO NOT WORK.
I've had a handful of ebay chargers pump out "AC Charging" but never more than 200ma, even though they look legit... the ones i bought from htcpedia (2 so far) have been flawless just like the one that came with it.
The issue is that even the official one that comes with the phone reports as USB charging.
Sent from my ADR6425LVW using XDA
scubasteve85 said:
The issue is that even the official one that comes with the phone reports as USB charging.
Sent from my ADR6425LVW using XDA
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Click to collapse
Oh wow, ok then I agree you got a problem... sadly I'm unaware of a fix... hoping someone else comes along and knows!
Originally I assumed it was the charger because the first time I noticed I wasn't using the official charger, though my Incredible never had a problem with it. Then when I got home, same thing with the official charger. I may see if an RUU fixes it when I get home tonight.
Sent from my ADR6425LVW using XDA
thatsricci said:
I have been through a handful of different types of wall chargers that claim "5v. 1A output" and ONLY the official HTC wall charger has worked for me: http://shop.htcpedia.com/htc-u250-wall-adapter-usa.html
Do NOT buy the ones on ebay... they are fake and DO NOT WORK.
I've had a handful of ebay chargers pump out "AC Charging" but never more than 200ma, even though they look legit... the ones i bought from htcpedia (2 so far) have been flawless just like the one that came with it.
Click to expand...
Click to collapse
I will say this, I have a 2 amp charger, that will charge the bionic at 1.5 ah, but for some reason all of my HTC devices only charge at between .25 ah, and .5 ah. This is using an Evo View, TB, and Rezound. Not one of them will charge faster. So I think it has something to do with how HTC's recognize whether or not it is USB charging. So I wouldn't say all the ebay/amazon ones are junk, they just don't work with our phones.
The plot thickens. Went to lock the bootloader and run the ruu and it isn't being recognized by the pc when plugged into the USB port.
Sent from my ADR6425LVW using XDA
scubasteve85 said:
The plot thickens. Went to lock the bootloader and run the ruu and it isn't being recognized by the pc when plugged into the USB port.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
Replace phone maybe?
Sent from my Dinc... I mean Rezound
Yup has to be 1A an hour for the Rezzy.
I stopped by the local Verizon store today and played dumb since I'm unable to RUU and relock the bootloader and said I noticed it after the update. Since I recently got the phone it isn't too far fetched that I just updated. The Verizon rep said it was probably the update that caused the USB menu not to pop up and to use the settings menu to select disk drive. I'l just play along and stop by later saying it still isn't working. I am a little nervous about it though considering I have Amon RA and an unlocked bootloader and can't fix it without being able to connect to a pc.
Are you using the same cable for all of this? A bad cable (open data line) would cause everything you describe.
I've used multiple cables and tested against my old Incredible which works fine with all of them.
Sent from my ADR6425LVW using XDA
Sounds like the USB port on the phone died.
mike.s said:
Sounds like the USB port on the phone died.
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Click to collapse
That's what I thought. It still charges though.
Sent from my ADR6425LVW using XDA
You can ruu by using an micro sd adapter to put the files on the sd card
Sent from my Dinc... I mean Rezound
Drop the RUU into dropbox and then download it to your phone via dropbox and flash.
I had this happen on my droid incredible 2. The usb charge port was loose inside the phone. I ended replacing the port on the phone and now it shows charging as AC with the same charger as before. I was using the stock charger as well. I suspect with your phone the connector inside the phone has come a little loose. The USB type will charge fine just at a slower rate from what I saw with my phone.
mthornto88 said:
I had this happen on my droid incredible 2. The usb charge port was loose inside the phone. I ended replacing the port on the phone and now it shows charging as AC with the same charger as before. I was using the stock charger as well. I suspect with your phone the connector inside the phone has come a little loose. The USB type will charge fine just at a slower rate from what I saw with my phone.
Click to expand...
Click to collapse
Know of anyway to tighten the connector?
Sent from my ADR6425LVW using XDA
scubasteve85 said:
Know of anyway to tighten the connector?
Sent from my ADR6425LVW using XDA
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Click to collapse
i'd say it would be easier to take some needle nose pliers & stretch out the tip of the usb cable
scubasteve85 said:
Know of anyway to tighten the connector?
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
Sorry I don't know of a way to tightening it without replacing the whole port. You may want to bring it in to Verizon if the port is loose.

charing cable is little loose ?

I feel the charing cable pin is a little loose. I mean its wobbles a little bit. I mean when you plug the charger into the phone the pin connection is a little loose for my liking. I don't loose charge or anything but it does come out pretty easily. My s3 charging pins were more stable. Is it just me or anyone else noticed this too ?
Mine feels normal. Then again my nexus was really lose v
Sent from my SCH-I605 using Tapatalk 2
Mine is as well. ..same on my gs3
Sent from my SCH-I605 using xda app-developers app
Mines the same way.
Sent from my SCH-I605 using xda app-developers app
My Nexus was the same way, so I'm used to it.
Sent from my SCH-I605 using Tapatalk 2
mines loose. when i plug into my computer it constantly looses connection
KgTheraad1 said:
I feel the charing cable pin is a little loose. I mean its wobbles a little bit. I mean when you plug the charger into the phone the pin connection is a little loose for my liking. I don't loose charge or anything but it does come out pretty easily. My s3 charging pins were more stable. Is it just me or anyone else noticed this too ?
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Click to collapse
Mine is the same way. My s3 was solid. It seems if you look at the charger from the back it doesn't go in to the phone as far as it did with the S3. I can only assume that this has something to do with it.
Sent from my SCH-I605 using Tapatalk 2
KgTheraad1 said:
I feel the charing cable pin is a little loose. I mean its wobbles a little bit. I mean when you plug the charger into the phone the pin connection is a little loose for my liking. I don't loose charge or anything but it does come out pretty easily. My s3 charging pins were more stable. Is it just me or anyone else noticed this too ?
Click to expand...
Click to collapse
My phone, and my fiancé's phone are exactly the same. We took them into verizon today to be checked. Two different people said this is common and that there was nothing they could do. I asked if we could check another cable or if they could check another note 2 and they said it'll be the same.
when the micro usb is plugged in, it will randomly fall out or will fall out if you pick up the phone. Seems pretty bad to me, but not a big enough problem for verizon to do anything.

Need a new sync cable

My usb sync cable started charging my phone extremely slow and sometimes ejects my phone from the pc randomly. I need to get a new one and I would prefer a Sammy original (even though this lasted me about 5 months.
Where online can I order it? Amazon has too many different sellers, I would like some first hand knowledge from someone who bought one
Sent from my GT-I9300 using xda premium
Don't buy from Amazon or eBay or any other online stores for sdcards or data cables or charging adapters..
Go to an Samsung show room
Would love to.... But I live the Caribbean. No other choice but to order online
Sent from my GT-I9300 using xda premium
I got 2A 5V charger for 5$ near home
Not the charger is the problem. It's the actual usb cable. The generic ones I've tried makes my phone charge half as fast.
Sent from my GT-I9300 using xda premium
bump please
Buy Samsung Original cable
If your charging adapter works then you can use any cable to charge your phone, i always do and it charges normally but should be a 5V adapter.
BUT for syncing you need the original Samsung USB cable because other cables will not work for this purpose. This is the only way frnd
luna84 said:
If your charging adapter works then you can use any cable to charge your phone, i always do and it charges normally but should be a 5V adapter.
BUT for syncing you need the original Samsung USB cable because other cables will not work for this purpose. This is the only way frnd
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Click to collapse
Sometimes I charge or connect with an Nokia cable..
But actually, I don't use stock charger.. It takes forever to charge
The stock cable is really poor. Most people report slow charging performance due to USB Charger stability detection.
Yeah at first it used to say charging via Usb that's when I realised it's started giving trouble. I'm using my old Xperia cable that belongs to my mom now, so I still need to purchase a new one. Anyone with a link?
Sent from my GT-I9300 using xda premium
Avantiel said:
Yeah at first it used to say charging via Usb that's when I realised it's started giving trouble. I'm using my old Xperia cable that belongs to my mom now, so I still need to purchase a new one. Anyone with a link?
Sent from my GT-I9300 using xda premium
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Click to collapse
Omg you need a link for a data cable? I've tried several ones, from other phones, unbranded, and so on I've never had a problem.
Or go on Samsung web site and choose one.
Google is your friend.
Striatum_bdr said:
Omg you need a link for a data cable? I've tried several ones, from other phones, unbranded, and so on I've never had a problem.
Or go on Samsung web site and choose one.
Google is your friend.
Click to expand...
Click to collapse
Samsung web site? really...tell me where?
And like ive said in previous posts, ive tried certain cables and they had slow charging rates/low quality. I was just looking for a recommendation for one that maybe someone has purchased online and had a positive review on it from XDA.

Note 3 charging cable survey

So I've had to replace my charging cable twice. Both only lasted a matter of days then completely stopped working. Never went back to sprint for a 3rd. I put no stress on the port connections and was especially careful with the second one. Luckily the S4 style works. Anyway, I'm curious if this is just bad luck on my part or if there's an issue with this design. If there are enough affirmatives I'll post this on all the other Note 3 forums and get some kinda petition together to get Samsung to provide a free solution. A Google search seemed to indicate there might be an issue. Thanks for your participation and please, if yours works fine don't post on here. It's completely unnecessary.
Sent from my SM-N900P using Tapatalk
I'd like to know too. I haven't used my Note 3 charging cable. I just use the tons of micro USB cable I have laying around.
I feel like only asking people to post if the charging cable doesn't work will not provide good data for your survey. If your numbers were to show that out of let's say a group of 100 note 3 users that only 20 have a problem with their cable it is most likely just bad luck. But if it showed 80 of that group had some sort of failure you would have a leg to stand on when trying to get Samsung to conduct some mass replacement. Good luck in your venture. I have a feeling more people have had no problems or it would have been heard about already. My cable works fine by the way and I have had it since the day the phone was released on sprint.
Sent from my SM-N900P using xda app-developers app
Just wanted base not working numbers for now before I make anything out of it. I'm at a loss why 2 would stop working in a matter of weeks. Thought it was the phone at first but all the micro USB work fine. It's not an issue since my computer doesn't have v3 usb connections but it's the principality of it. I should have went back to sprint but it's just a hassle to go through.
Sent from my SM-N900P using Tapatalk
Want to add that it may be related to newer version of phone. No clue. I got mine in jan and it came with MJ4. Don't know that there are any differences besides firmwares. Like I said, just testing the waters.
Sent from my SM-N900P using Tapatalk
Mine died within 1 or 2 months, I decided to purchase one from Amazon basics I went for the 9 foot cable; thus far I have had zero problems except for having to shave off a bit on the edges in order to get the cable to fit through the opening on the case.
was going to post the amazon link but it won't let me until I make 10 posts or something
AmazonBasics USB Cable - 3.0 A Male to Micro B (9 Feet / 2.7 Meters)
I also got one f these for the car from amazon, works perfectly
PowerGen White Dual USB 4.2A (20W) Car charger Designed for Apple and Android Devices
by POWERGEN
That's cool but on a 500 dollar phone we shouldn't have to buy anything within first couple months.
Sent from my SM-N900P using Tapatalk
I had the same problem. Went to sprint they gave me another but that one failed after awhile too. It wasn't putting out the right voltage it was only putting out like 300 when it's supposed to be 1200
Sent from my SM-N900P using Tapatalk
DevilDog512 said:
So I've had to replace my charging cable twice. Both only lasted a matter of days then completely stopped working. Never went back to sprint for a 3rd. I put no stress on the port connections and was especially careful with the second one. Luckily the S4 style works. Anyway, I'm curious if this is just bad luck on my part or if there's an issue with this design. If there are enough affirmatives I'll post this on all the other Note 3 forums and get some kinda petition together to get Samsung to provide a free solution. A Google search seemed to indicate there might be an issue. Thanks for your participation and please, if yours works fine don't post on here. It's completely unnecessary.
Sent from my SM-N900P using Tapatalk
Click to expand...
Click to collapse
I bought the external charger from a corporate sprint store. The cable that came with the phone soon started acting like the connections weren't secure with the charger. Even though it seemed solid on the phone, the charger, if moved slightly, the charger would post like the connection was interrupted. Lately, the power would cut out during a charge and the power light would turn off. This was after the charger was connected and not touched for hours. I finally used a regular microusb charger connected to either a lower output charger or a high output. Neither microusb charger acted like the original cable. I don't use the USB 3 cable to flash the phone because of its suspected flakiness. No issues so far. I, 80% of the time, use a microusb cable to charge the phone and or charger.
I had the exact same problem. I've been through 3 cables in 4 months. It's ridiculous in my opinion for such an expensive phone. It's my only complaint though. I have now got an external charger and so far so good. However it meant spending more just to charge my phone. Hopefully they make some changes on the next version.
Sent from my SM-N900P using XDA Premium 4 mobile app
Mine lasted like 2 months wtf.. I thought it was my phone at first
Sent from my SM-N900P using Tapatalk
My Note 3 I got just a week ago, was replaced just yesterday.. Why? The charging port was bad. Every time you plugged in the phone, it was real loose, and you could not get a decent charge, so BB replaced it.. Plus what I have noticed is my battery last longer.. When I first got the Note 3, I charged it up to 100 percent.. Half way through the day, it would need to be charged again. Most I got was about 8-9 hrs on battery.. Since I got my replacement (not refurbished) the plug does not move around, and so far on my current charge since taken it off at 7 am I have gone over 14 hrs and still at 60 percent.. If people are having a issue, Take your phone to a Samsung center if one is around you, they will fix it for free..
Bought me and my girlfriend Note 3 and had to take her's back because of the charging cord but they gave her a new phone also. Not to long after my charging cord started to act up. Paying all this money for a phone there is no way so many people should be having issues with the charging
wmarshall said:
Bought me and my girlfriend Note 3 and had to take her's back because of the charging cord but they gave her a new phone also. Not to long after my charging cord started to act up. Paying all this money for a phone there is no way so many people should be having issues with the charging
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Click to collapse
Well I'm going to bet its not the cord. I bet it was the charging port like on my phone
Sent from my SM-N900P using Tapatalk
doubledragon5 said:
Well I'm going to bet its not the cord. I bet it was the charging port like on my phone
Sent from my SM-N900P using Tapatalk
Click to expand...
Click to collapse
On her phone it was both. With mine it's the charging cord
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I still use my S4 power cord n it works great. Just us it in to the right side n never had an issue...
Sent from my SM-N900P using Tapatalk
Mine works fine on the phone, no flakiness, but very bad on the external charger.
The charger connection has a little play in the cord and it seems like it only charge when the phone is off. And when it finally do charge the battery discharge very fast. What you guys think I should do
We bought Notes for my wife an I around October. She had a cable go bad on her but I switched to a USB 2 cable and haven't had any other issues....
So 1/2 cables in our house are good.
My cable stopped working after a month too for no reason, thought it was the phone at first until I tried another cable, my friends dad had an extra note 3 cable and thats been working fine since around January
Sent from my SM-G900P using XDA Free mobile app

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