Note 3 charging cable survey - Sprint Samsung Galaxy Note 3

So I've had to replace my charging cable twice. Both only lasted a matter of days then completely stopped working. Never went back to sprint for a 3rd. I put no stress on the port connections and was especially careful with the second one. Luckily the S4 style works. Anyway, I'm curious if this is just bad luck on my part or if there's an issue with this design. If there are enough affirmatives I'll post this on all the other Note 3 forums and get some kinda petition together to get Samsung to provide a free solution. A Google search seemed to indicate there might be an issue. Thanks for your participation and please, if yours works fine don't post on here. It's completely unnecessary.
Sent from my SM-N900P using Tapatalk

I'd like to know too. I haven't used my Note 3 charging cable. I just use the tons of micro USB cable I have laying around.

I feel like only asking people to post if the charging cable doesn't work will not provide good data for your survey. If your numbers were to show that out of let's say a group of 100 note 3 users that only 20 have a problem with their cable it is most likely just bad luck. But if it showed 80 of that group had some sort of failure you would have a leg to stand on when trying to get Samsung to conduct some mass replacement. Good luck in your venture. I have a feeling more people have had no problems or it would have been heard about already. My cable works fine by the way and I have had it since the day the phone was released on sprint.
Sent from my SM-N900P using xda app-developers app

Just wanted base not working numbers for now before I make anything out of it. I'm at a loss why 2 would stop working in a matter of weeks. Thought it was the phone at first but all the micro USB work fine. It's not an issue since my computer doesn't have v3 usb connections but it's the principality of it. I should have went back to sprint but it's just a hassle to go through.
Sent from my SM-N900P using Tapatalk

Want to add that it may be related to newer version of phone. No clue. I got mine in jan and it came with MJ4. Don't know that there are any differences besides firmwares. Like I said, just testing the waters.
Sent from my SM-N900P using Tapatalk

Mine died within 1 or 2 months, I decided to purchase one from Amazon basics I went for the 9 foot cable; thus far I have had zero problems except for having to shave off a bit on the edges in order to get the cable to fit through the opening on the case.
was going to post the amazon link but it won't let me until I make 10 posts or something
AmazonBasics USB Cable - 3.0 A Male to Micro B (9 Feet / 2.7 Meters)
I also got one f these for the car from amazon, works perfectly
PowerGen White Dual USB 4.2A (20W) Car charger Designed for Apple and Android Devices
by POWERGEN

That's cool but on a 500 dollar phone we shouldn't have to buy anything within first couple months.
Sent from my SM-N900P using Tapatalk

I had the same problem. Went to sprint they gave me another but that one failed after awhile too. It wasn't putting out the right voltage it was only putting out like 300 when it's supposed to be 1200
Sent from my SM-N900P using Tapatalk

DevilDog512 said:
So I've had to replace my charging cable twice. Both only lasted a matter of days then completely stopped working. Never went back to sprint for a 3rd. I put no stress on the port connections and was especially careful with the second one. Luckily the S4 style works. Anyway, I'm curious if this is just bad luck on my part or if there's an issue with this design. If there are enough affirmatives I'll post this on all the other Note 3 forums and get some kinda petition together to get Samsung to provide a free solution. A Google search seemed to indicate there might be an issue. Thanks for your participation and please, if yours works fine don't post on here. It's completely unnecessary.
Sent from my SM-N900P using Tapatalk
Click to expand...
Click to collapse
I bought the external charger from a corporate sprint store. The cable that came with the phone soon started acting like the connections weren't secure with the charger. Even though it seemed solid on the phone, the charger, if moved slightly, the charger would post like the connection was interrupted. Lately, the power would cut out during a charge and the power light would turn off. This was after the charger was connected and not touched for hours. I finally used a regular microusb charger connected to either a lower output charger or a high output. Neither microusb charger acted like the original cable. I don't use the USB 3 cable to flash the phone because of its suspected flakiness. No issues so far. I, 80% of the time, use a microusb cable to charge the phone and or charger.

I had the exact same problem. I've been through 3 cables in 4 months. It's ridiculous in my opinion for such an expensive phone. It's my only complaint though. I have now got an external charger and so far so good. However it meant spending more just to charge my phone. Hopefully they make some changes on the next version.
Sent from my SM-N900P using XDA Premium 4 mobile app

Mine lasted like 2 months wtf.. I thought it was my phone at first
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My Note 3 I got just a week ago, was replaced just yesterday.. Why? The charging port was bad. Every time you plugged in the phone, it was real loose, and you could not get a decent charge, so BB replaced it.. Plus what I have noticed is my battery last longer.. When I first got the Note 3, I charged it up to 100 percent.. Half way through the day, it would need to be charged again. Most I got was about 8-9 hrs on battery.. Since I got my replacement (not refurbished) the plug does not move around, and so far on my current charge since taken it off at 7 am I have gone over 14 hrs and still at 60 percent.. If people are having a issue, Take your phone to a Samsung center if one is around you, they will fix it for free..

Bought me and my girlfriend Note 3 and had to take her's back because of the charging cord but they gave her a new phone also. Not to long after my charging cord started to act up. Paying all this money for a phone there is no way so many people should be having issues with the charging

wmarshall said:
Bought me and my girlfriend Note 3 and had to take her's back because of the charging cord but they gave her a new phone also. Not to long after my charging cord started to act up. Paying all this money for a phone there is no way so many people should be having issues with the charging
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Click to collapse
Well I'm going to bet its not the cord. I bet it was the charging port like on my phone
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doubledragon5 said:
Well I'm going to bet its not the cord. I bet it was the charging port like on my phone
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Click to collapse
On her phone it was both. With mine it's the charging cord
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I still use my S4 power cord n it works great. Just us it in to the right side n never had an issue...
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Mine works fine on the phone, no flakiness, but very bad on the external charger.

The charger connection has a little play in the cord and it seems like it only charge when the phone is off. And when it finally do charge the battery discharge very fast. What you guys think I should do

We bought Notes for my wife an I around October. She had a cable go bad on her but I switched to a USB 2 cable and haven't had any other issues....
So 1/2 cables in our house are good.

My cable stopped working after a month too for no reason, thought it was the phone at first until I tried another cable, my friends dad had an extra note 3 cable and thats been working fine since around January
Sent from my SM-G900P using XDA Free mobile app

Related

[Q] Touchpad wont charge!!

Not sure whats wrong with it.. I cant seem to charge my touchpad. I tried my phone's charger but it said it provides lower voltage and instructed to connect to the charger that came with touchpad. When I connect the stock charger (one that came with the touchpad)...nothing happens and it doesnt charge.
You think my charger isn't working or is there any problem with the touchpad?
Thanks for your help guys.
Are you running the CM7 build?
im currently running webos.
That happened to my gf's charger/Touchpad. I know that her contacts are flaky when I use the her TP charger for my phone. My guess is to start there.
If you are stock, my money is on the physical contacts, second guess would be the charger itself is bad.
You mean try using my phone's charger for the touchpad?
Sent from my SGH-T959 using xda premium
Touchpads are very picky to the charging source. There is a hack that you can download to fix that. However I recommend taking the stock charger, twisting it so it comes into 2 pieces and twist it back together. HP may have made the charging requirements picky for a reason. Much like early iPhones.
Sent from my I897 using XDA App
wpp105 said:
Touchpads are very picky to the charging source. There is a hack that you can download to fix that.
Sent from my I897 using XDA App
Click to expand...
Click to collapse
Ill try that once I get home.hope it works.....otherwise ill have to look into the hack. Do I need to root tp to get the hack working?
Sent from my SGH-T959 using xda premium
Yea. But that's easy
Sent from my I897 using XDA App
My gf's tp has problem charging a well. Tried charging via mine and her wall chargers. Both would charge my touchpad but would not charge hers. It would tell me the same as if I was charging using a computer. Charged it overnight and battery was still dead. Tried using multiple cables as well with no luck. Tried charging via the touchstone. For the first 7+ hours, nothing happened, just a battery icon with a flash and red bar. I decided to call HP about the problem. Set up and RMA to get it repaired. 10 minutes after calling HP, the touchpad finally showed some sign of life when it started booting up. I tried switching to the wall charger but it doesn't show any indication that it was charging. As of now, it is being charged on the touchstone but dunno the status of it because I had to go to work. I will find out in the morning. But I will still RMA the tp as it doesn't seem to charge via the usb port.
If the battery was that flat mllk it's probably damaged anyway so an RMA is the way to go.
Does anyone know where i can get this charger hack that is mentioned?
My charger did not work out of the box and it was simply because it is a universal charger made to take new plug attachments that screw into and out of the mane charging body.
It takes a rotation until it clicks into place to be properly set and functional. It seems mine was not rotated all the way in place. I thought I broke the charger when it came apart when I was messing around with it until I found this fact and after I put it back together and twisted it until it snapped into place it has worked fine since.
I plan to get a touchstone charger for it down the line anyways I think just to reduce wear & tear on the usb port and also to make charging it a more simple affair.
Shame it does not seem to charge from PC, its a bit misleading being that its a usb cable.

Micro usb cord question.

So I migrated from the original epic 4g to the galaxy s iii. And I have been using the epics micro usb charge cable since I got the phone. Today I opened up the galaxy s 3 charger and cable to leave in my front room and noticed that it is has a significantly bigger molding and what not. Everyone in the epic forum's use to rag on the epics cable also as it being very poor quality, although I never experienced any issues. Question : is there any difference in the two cords? Are any pins changed around? Because it took forever to charge my og epic.
Sent from my SPH-L710 using xda premium
Any general micro usb cord should work. The only pin layout that changed the the mhl adapter, but that's a different story.
Comando156 said:
So I migrated from the original epic 4g to the galaxy s iii. And I have been using the epics micro usb charge cable since I got the phone. Today I opened up the galaxy s 3 charger and cable to leave in my front room and noticed that it is has a significantly bigger molding and what not. Everyone in the epic forum's use to rag on the epics cable also as it being very poor quality, although I never experienced any issues. Question : is there any difference in the two cords? Are any pins changed around? Because it took forever to charge my og epic.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Nope, you'll be alright. I'm using my old Atrix 2 cord myself....well, I was until I realized the Samsung one was longer. But you'll be fine.
Gadgetz said:
Nope, you'll be alright. I'm using my old Atrix 2 cord myself....well, I was until I realized the Samsung one was longer. But you'll be fine.
Click to expand...
Click to collapse
Yea, that cord is monstrously long..nearly 4ft...I have 2 now, since i bricked my first one. lol.
Thanks guys... I didn't think there was a difference but having some reassurance is always nice.
Sent from my SPH-L710 using xda premium
I think the actual plug part of the micro usb is a little longer than some of my other cords though - I was not having good luck getting a reliable connection to my laptop with my old cords. It would connect for a few seconds and then drop, it would hang after copying a large file, etc etc. I brought the new cable that came with the phone and it connected right up. It seems to me that the port is a little further recessed than the old one. If you're not getting a good connection - try the cable that came with the phone or a cable with a longer male end... :laugh:
Thanks for this question. Ive got a few micro usb cables lying around. And ive been to scared to use anything but the samsung. Really terrified anything will happen to it. I assume it'll be fine then to use my old nokia and bb micro usb cables then?
Thanks.
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Atrix only charging while docked? Please help.

Well guys, this is basically my last resort. Title says it all, really, my Atrix absolutely refuses to charge unless placed in my lapdock.
Originally, I was just thinking this was a bad charge/usb cable. Tried all of them in my house and at work. Nothing.
Next, I assumed it was a battery problem. Wrong again. My battery in my brother's Droid X works perfectly. If that wasn't enough proof, I work for an AT&T retailer, and a few days ago a customer traded in an original Atrix. I immediately took their battery and tried it in mine. Same thing.
Alright, ROM issue, perhaps. Flashed multiple versions of CM9 by Turl and Jokersax, and the Nuetrino builds. Notta.
I finally begin to tell myself it was just a faulty charge port, and that I'd need to have it repaired. Out of other options, I placed it in my lapdock. Lo and behold, she charges up, every single time.
Anyone have ANY idea why this would be happening?
I've already attempted taking the phone apart and checking the connections inside. I'm no technician, but everything seemed fine. Slight problem there, my cheap screw driver stripped 2 of those T5 torx screws during reassembly, so now I've gotta find a way to get those out before I can get inside again, if necessary. Ugh.
It's obviously not really realistic to carry my lapdock with me everywhere, although that's been my only option as of late.
If any of you guys can suggest a solution, I'd greatly appreciate it.
Help me out, fellow Atrix users.
I see you tried a different cable, but did you try a different USB wall plug? Had a similar thing happen to me about 4 months ago. Could only get my phone to fully charge on lapdock. Ended up buying a new OEM USB wallcharger off eBay. Charges fine with new charge. Old charger went bad. I would try a different charger.
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I've tried literally every cable and wall plug I could find. As I said, I work at an AT&T retail store, so I've had access to tons of them. Nothing has worked so far.
Sorry for your luck. I'm pretty sure the Tom has nothing to do with charging as you can charge the phone while its off.
If its charging on the dock correctly, then I would think the phone is fine and there must be something wrong with the chargers you are trying.
Are the other chargers you are trying brand new OEM Motorola ones or aftermarket?
Sent from my MB860 using xda app-developers app
Both. No results.
You mention charging the phone while off... mine doesn't do that anymore either, or power on at all with the battery taken out.
I'm wondering if there is some kind of short in the charge port that requires HDMI to be plugged in before it will receive current. Odd theory, I know, but it makes enough sense given the evidence.

Rezound MHL Performance

Im looking to score a mhl/hdmi adapter for my rezound to stream netflix/HBOgo/ HD movies I have on my SD card to my HDTV.
Anyone here have experience doing this? Hows the performance and video quality?
I've read that the phone has to power/run two displays(the Rezound's screen & the hdtv) so im thinking performance will likely suffer running HD movies as I've read threads on other forums saying that playing games/emulators on MHL are pretty much unplayable with pretty craptastic framerates.
Just want to verify before I go and spend some $$$ on a cable I'll possibly never use. Thanks.
Edit: Whoops thought I posted this in Q&A. Sorry mods. Please move if you can.
Hbogo is blocked on the mhl port for me. Also, the adaptor I got only charges at usb rates so keep that in mind when selecting one. I was in the middle of an nba game when it died. Scared me cuz I thought the phone died from getting too hot cuz it wouldn't t turn back on.
Sent from my Nexus 7 using xda app-developers app
You got it right, both screens are always on when running hdmi. Also, only sense 3.6 roms got mhl working for now.
As for the performance, no it ain't affected but battery is
Sent from my ADR6425LVW using Tapatalk 2
Not all mhl models actually work. I use this one from amazon.
http://www.amazon.com/gp/aw/d/B006V7F380
along with this charging cable
http://www.amazon.com/gp/aw/d/B004GF8TIK
The phone can run a bit hot but it works.
I usually lower the rezound screen brightness in mx player, and also put the phone into airplane mode. both seem to keep the battery temperatures lower.
Thanks for the replies and tips.
So what im getting here is that battery still drains while running hdmi even though it is plugged in to a usb power source because it only charges at usb rates. I can live with that as I already slapped an Extended battery on my rezound and it lasts me all day easily with heavy usage and 4g.
Only thing that worries me is the phone getting hot. I've never really had problems with my rezound getting hot but i can see that running hdmi and the screen being on will put some stress on the battery. Not to mention i'll probably be streaming 4g and running hdmi at the same time!
I've got a 64gb Micro sd card coming in soon so i'll probably just take some movies with me instead of streaming if it becomes a problem.
I found this mhl adapter on Ebay for $7. Might just try that since i already have a micro usb and hdmi cord.
http://www.ebay.com/itm/MHL-Adapter-Micro-USB-To-HDMI-For-HTC-Rezound-Vigor-4G-EVO-3D-/310404522757?pt=PDA_Accessories&hash=item48458d2305#ht_2222wt_1397
Like the post said before, not all NHL adapters are the same. The cheapo I got turns WiFi, and data off when using it. Just my 2 cents....
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JeramyEggs said:
Like the post said before, not all NHL adapters are the same. The cheapo I got turns WiFi, and data off when using it. Just my 2 cents....
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Click to collapse
And the cheap one I got for 5 bucks is flawless.
Sent from my Nexus 7 using Tapatalk 2
Congrats on getting a good one. I have seen in multiple threads of people having problems with some of the cheaper versions. Five bucks isn't much, but neither is 35 for an HTC 12 pin one that charges your phone at 1 amp while using it. To each there own. Getting a cheap one off the net, paying shipping, and then buying another one makes some people upset . I was just trying to present my experience. If I was looking into performance like this thread suggests, I would take the one that charges faster, and doesn't need a power supply even if it cost 30 dollars more. To each their own....
http://www.amazon.com/HTC-Adaptor-J...dp_top_cm_cr_acr_txt?ie=UTF8&showViewpoints=1
Sent from my ADR6425LVW using Tapatalk 2
JeramyEggs said:
Congrats on getting a good one. I have seen in multiple threads of people having problems with some of the cheaper versions. Five bucks isn't much, but neither is 35 for an HTC 12 pin one that charges your phone at 1 amp while using it. To each there own. Getting a cheap one off the net, paying shipping, and then buying another one makes some people upset . I was just trying to present my experience. If I was looking into performance like this thread suggests, I would take the one that charges faster, and doesn't need a power supply even if it cost 30 dollars more. To each their own....
http://www.amazon.com/HTC-Adaptor-J...dp_top_cm_cr_acr_txt?ie=UTF8&showViewpoints=1
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Ofcourse man was just letting others know that there is some mhls that are bith 'cheap' while providing quality, that's all. But in the end, like you said, to each his own.
Sent from my ADR6425LVW using Tapatalk 2

Tips on charging port replacement.

Hey there xda'ers!
I just picked up a Titan 4G for $30 :laugh: I always wanted one, I'm using an S3 right now and I plan on switching back and forth at my leisure.
The problem with the Titan is the charger port is VERY finicky. You have to really push the micro USB in and get it in just right for it to charge.
I found replacement ones on eBay for around $7ish. Has anyone replaced one before? Do you guys have any tips?
Thanks to all in advance!
Anyone?
Sent from my SGH-T999 using XDA Premium App
magiconthetire said:
Anyone?
Sent from my SGH-T999 using XDA Premium App
Click to expand...
Click to collapse
have you checked there's no fluff in the original one? mine sometimes looks like it's charging, (ie light comes on red), but never gets charged. this usually means there's fluff inside the usb port and a good hard blow, (pardon the expression), sorts it out...
Sihaz said:
have you checked there's no fluff in the original one? mine sometimes looks like it's charging, (ie light comes on red), but never gets charged. this usually means there's fluff inside the usb port and a good hard blow, (pardon the expression), sorts it out...
Click to expand...
Click to collapse
Sadly, the previous owner must have forced a mini usb into the jack or something, since all the pins are bent in. Or, it may have been dropped on the charger port while plugged in. All in all, the phone is in great shape for what I paid for it, as I always had a fascination with WP7.
I got a quote for $60-$70 to have the new USB port installed since it has to be soldered.
Even still, I plan on keeping it and ordering a back up battery charger from eBay since the phone is easily a 8/10 condition wise and I have already unlocked it :good:

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