Is there a definite fix for the SIM error problem? - HTC Droid DNA

Hey guys,
I have been searching for awhile and cant seem to get a straight answer. It seems as though most folks getting sim error problems have sent the phone back to HTC for a replacement. It is to my understanding that 2.06 update was supposed to fix sim issues, but some reported it did not fix them/made them worse.
Does anyone know of of a legitimate fix for the random sim issues? Any ROMs out there that solve this issue?
Thanks!
Sent from my SGH-T999 using xda premium

magiconthetire said:
Hey guys,
I have been searching for awhile and cant seem to get a straight answer. It seems as though most folks getting sim error problems have sent the phone back to HTC for a replacement. It is to my understanding that 2.06 update was supposed to fix sim issues, but some reported it did not fix them/made them worse.
Does anyone know of of a legitimate fix for the random sim issues? Any ROMs out there that solve this issue?
Thanks!
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I don't believe there is any other fix other than the 2.06 update, but I could be wrong. Before you send your phone out I would get one of those fancy new nfc sims from verizon first. I think that solved some people's issue. Also an ruu restore
Sent from my HTC6435LVW using xda app-developers app

magiconthetire said:
Hey guys,
I have been searching for awhile and cant seem to get a straight answer. It seems as though most folks getting sim error problems have sent the phone back to HTC for a replacement. It is to my understanding that 2.06 update was supposed to fix sim issues, but some reported it did not fix them/made them worse.
Does anyone know of of a legitimate fix for the random sim issues? Any ROMs out there that solve this issue?
Thanks!
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
i believe the sim errors are caused by the inferior gasket around the sim tray. if your not using a case that covers it small bits of dirt get in and cause errors. what i suggest is to pop out the sim, clean it. use a airduster in the port. than reinsert the sim and use a small bit of tape and cover the tray and port and use a case

Thanks to all.
Any strictly GSM folks having the same issues with a non-Verizon SIM?
Sent from my SGH-T999 using xda premium

Related

Does the new OTA rooted still fix problems with the sim card?

I've always had problems with the DNAs sim card not being found but I've noticed this happening much much more than usual. Its annoying having to constantly restart my phone so it will recognize the sim. On the additional information about the OTA it says it fixes sim card problems, will it still accomplish this goal with a rooted ROM based off the ota?
Sent from my HTC6435LVW using xda app-developers app
I updated to the ota and it still happened to me. Just once. Went on my Verizon wireless account and changed device to the same phone, rebooted and all is well. Hopefully it doesn't happen again. Good luck!
Sent from my HTC6435LVW using xda app-developers app
Cgress22 said:
I've always had problems with the DNAs sim card not being found but I've noticed this happening much much more than usual. Its annoying having to constantly restart my phone so it will recognize the sim. On the additional information about the OTA it says it fixes sim card problems, will it still accomplish this goal with a rooted ROM based off the ota?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Some people report that it actually does, some of then even says that the have better signal reception...
on my droid, i installed the update and the signal strengt is like the same, but i havent had no sim card issue anymore
Just an update... Happened to me again just now....lol
Sent from my HTC6435LVW using xda app-developers app
It is supposed to fix the issue but I assume it only fixes a specific issue, so its possible you can still have the issue if your sim is dirty or broken. The update is just a radio so just get it and flash it.
Just a radio...exactly what I wanted to hear. Why download a whole new ROM if I can change up my radio. Thanks guys, if only there was a way to flash radios without fast boot:/
Sent from my HTC6435LVW using xda app-developers app
I flashed the new radio and have noticed that my sim card fails significantly less than previously. It still happens every once in awhile but not nearly as much. Just for anyone belse having issues
Sent from my HTC6435LVW using xda app-developers app

Help fix 4G :(

Im going to explain this problem in a depth as i can.
I am s-off'd via jtagged, rooted and have twp recovery. I am on newest radio running NOS M7 v2.0.3
I can only connect to 3G for some reason with it reading eHRPD.
i do not know if it was reading this before i started the process of rooting since i never turn the phone completely on once i got it back.
So after some reading and advice i downloaded LTE on off to force 4G
It worked but at the cost of losing my mobile network causing me to not be able to make calls or send out text but i have 4G i can get on the internet.
Atm i am plagued with having 3G and service or using 4G w/o service... and this is a problem.
Also while on 4G it reads RSRP if that helps.
Idk if this is a hardware problem from me getting my device jtagged (which would suck since that means im stuck with it) or if it can be fixed.
Any suggestions would be highly appreciated since im getting annoyed
droidfun09 said:
Im going to explain this problem in a depth as i can.
I am s-off'd via jtagged, rooted and have twp recovery. I am on newest radio running NOS M7 v2.0.3
I can only connect to 3G for some reason with it reading eHRPD.
i do not know if it was reading this before i started the process of rooting since i never turn the phone completely on once i got it back.
So after some reading and advice i downloaded LTE on off to force 4G
It worked but at the cost of losing my mobile network causing me to not be able to make calls or send out text but i have 4G i can get on the internet.
Atm i am plagued with having 3G and service or using 4G w/o service... and this is a problem.
Also while on 4G it reads RSRP if that helps.
Idk if this is a hardware problem from me getting my device jtagged (which would suck since that means im stuck with it) or if it can be fixed.
Any suggestions would be highly appreciated since im getting annoyed
Click to expand...
Click to collapse
What carrier are you on?
In any case, I would RUU back to stock, including kernel, and see if I get 4G. Make sure 4G is available in your area....?
Look in mobile connection make sure you have 4g enabled...
Sent from my HTC6435LVW using xda app-developers app
I had the same problem when I got my phone back. Took it back to Verizon and got a new phone. I tried everything and nothing worked. It is like something happened to the radio. Tried to flash a new one nothing. Still haven't heard back from mtv on trying to get a refund.
Sent from my HTC6435LVW using Tapatalk 2
Sigh thats something i wanna avoid so Ill just have to stay stuck until moonshine comes out. I really like sense 5 and I don't wanna go back to 4+... Then I'll get a replacement I guess.
As far as RUU to stock and seeing if I was on LTE I already did all that. I was almost looking into build.props but I assumed that wouldnt work either. So guess I'm just stuck on 3G unless it randomly wanna come back which I doubt unless somebody comes up with a solution besides just getting a replacement.
Sent from my HTC6435LVW using xda app-developers app
droidfun09 said:
Im going to explain this problem in a depth as i can.
I am s-off'd via jtagged, rooted and have twp recovery. I am on newest radio running NOS M7 v2.0.3
I can only connect to 3G for some reason with it reading eHRPD.
i do not know if it was reading this before i started the process of rooting since i never turn the phone completely on once i got it back.
So after some reading and advice i downloaded LTE on off to force 4G
It worked but at the cost of losing my mobile network causing me to not be able to make calls or send out text but i have 4G i can get on the internet.
Atm i am plagued with having 3G and service or using 4G w/o service... and this is a problem.
Also while on 4G it reads RSRP if that helps.
Idk if this is a hardware problem from me getting my device jtagged (which would suck since that means im stuck with it) or if it can be fixed.
Any suggestions would be highly appreciated since im getting annoyed
Click to expand...
Click to collapse
I had this happen after using my nexus. Somehow my SIM got corrupted. 4g worked on the galaxynexus but not my DNA. New SIM card fixed it. Try going to Verizon and asking for a new SIM card.
Sent from my HTC6435LVW using xda premium
Thank you that fixed it. It took two Sims but I got everything working and now I have the ultimate phone.
Sent from my HTC6435LVW using xda app-developers app
droidfun09 said:
Thank you that fixed it. It took two Sims but I got everything working and now I have the ultimate phone.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Awesome. I would like to know why it does this. It's nice to use my nexus every once in a while. But now I can't without needing a new sim.
Sent from my HTC6435LVW using xda premium
I mean I doubt this is it but I had a really old sim card since 4G first came out. I would test this but I don't want it to happen again. Lol
Sent from my HTC6435LVW using xda app-developers app
droidfun09 said:
I mean I doubt this is it but I had a really old sim card since 4G first came out. I would test this but I don't want it to happen again. Lol
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
droidfun09 said:
Thank you that fixed it. It took two Sims but I got everything working and now I have the ultimate phone.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I have the same issue that you are having. I am glad I was not the only person to have this happen I am going to put my phone back to being S-On and locked with the factory ROM and then head to Verizon to get a new SIM card.
chayos00 said:
I have the same issue that you are having. I am glad I was not the only person to have this happen I am going to put my phone back to being S-On and locked with the factory ROM and then head to Verizon to get a new SIM card.
Click to expand...
Click to collapse
That's more than likely not necessary if ur just getting a new SIM card. U shouldn't have an issue even if ur s off and unlocked. SIM cards r free.
Sent from my HTC6435LVW using xda premium
Krispenwah said:
That's more than likely not necessary if ur just getting a new SIM card. U shouldn't have an issue even if ur s off and unlocked. SIM cards r free.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Correct they are free, but the guy I tend to see at the Verizon store always seems to launch that hboot screen everytime I go in there. He did when I had the SIM card swapped earlier in the year as it would disconnect from my network several times a day. So I just want to be on the safe side.
I had my SIM card replaced twice on my resound and both times went to the store without relocking the bootloader or anything. Didn't have any issues. They programmed the new card and I was on my merry way. Maybe call em first and without giving any of ur account information ask if u can get a new SIM card if uv rooted ur phone. It would suck to go thru that process if it's not necessary but I can certainly understand the better safe than sorry approach. The phone call would definitely be worth the time though imo.
Sent from my HTC6435LVW using xda premium
chayos00 said:
Correct they are free, but the guy I tend to see at the Verizon store always seems to launch that hboot screen everytime I go in there. He did when I had the SIM card swapped earlier in the year as it would disconnect from my network several times a day. So I just want to be on the safe side.
Click to expand...
Click to collapse
Just go in and ask for a new sim card. No need to waste your time relocking and s-on'ing your phone.
Sent from my HTC6435LVW using xda app-developers app
So I got the issue resolved without a new SIM card. So here is a combo of things I did to resolved the issue. I have everything in the link below.
http://forum.xda-developers.com/showthread.php?t=2338810
I think it was resolved after I flashed my radio and then I went back to stock just in case I have any more issues in the next week. As if I do I will go back to the Verizon store and swap out my phone. But I'd rather be S-ON in case that happens and be that way for a bit. Plus I wanted to test the S-ON for future purposes of in case I needed to get back there I knew how to.

[Q] No 4G LTE after flashing Cyanogenmod 10.1

After flashing Cyanogenmod 10.1 I have only been able to connect to 3G and cannot connect to 4G LTE. Does anyone know how to get LTE to work on Cm10.1?
Try doing a full wipe. Data/cache/dalvik, reflash CM.
Sent from my SCH-I605 using xda app-developers app
Also be sure you have LTE enabled in your network settings.
Were you ever able to regain LTE? This has happened to me as well. I've tried flashing back to stock, changing settings using *#*#4636#*#*, and a couple of others. Still nothing. Hate the idea of relying on 3G.
HysteriaVG said:
After flashing Cyanogenmod 10.1 I have only been able to connect to 3G and cannot connect to 4G LTE. Does anyone know how to get LTE to work on Cm10.1?
Click to expand...
Click to collapse
This happened to me. I ended up getting a new sim card and that fixed the problem.
Try putting your Sim card in someone else's phone that has LTE. If they only get 3G, it's your card. Of they still get 4G, it's something else with your phone causing the problem.
Sent from my SCH-I605 using xda app-developers app
*#*#4636#*#*. Select radio band, cellular.
Sent from my SCH-I605 using Tapatalk 4
Got my new LTE 4g card today and everything is good for me....Sounds like something is breaking the cards.
I'm now getting an error maybe once a day that my Sim card was removed, reboot. Starting to think maybe there is something causing problems.
Sent from my Verizon Galaxy Note 2 using xda-developers app
Something similar is happening to me. I'm on Carbonrom 1.8. 4g just stopped working. Have been reading around trying to get fixes. Got a new SIM card from Verizon and it still didn't fix it.
In my phone status it says I'm on CDMA - eHRPD:14, I believe this indicates I truly am on 3g. If it were 13 it'd be 4g. I think I have that right. I haven't come across much that's helpful although it seems this isn't that rare of an issue. Trying to fix as much of it as I can on my own. I've yet to revert back to stock. Have tried going to Beanstown, that did more harm than good (broke sms and didn't go to 4g).
StrictlyRandy said:
Something similar is happening to me. I'm on Carbonrom 1.8. 4g just stopped working. Have been reading around trying to get fixes. Got a new SIM card from Verizon and it still didn't fix it.
In my phone status it says I'm on CDMA - eHRPD:14, I believe this indicates I truly am on 3g. If it were 13 it'd be 4g. I think I have that right. I haven't come across much that's helpful although it seems this isn't that rare of an issue. Trying to fix as much of it as I can on my own. I've yet to revert back to stock. Have tried going to Beanstown, that did more harm than good (broke sms and didn't go to 4g).
Click to expand...
Click to collapse
Beans ROM is basically stock if you went to that and still didn't have 4G then there is something wrong with your phone. Try the dialer fix (Dialing the number posted above) and if that doesn't work I would start thinking about a warranty replacement.
Sent from my SCH-I605 using Tapatalk 4
miketoasty said:
Beans ROM is basically stock if you went to that and still didn't have 4G then there is something wrong with your phone. Try the dialer fix (Dialing the number posted above) and if that doesn't work I would start thinking about a warranty replacement.
Sent from my SCH-I605 using Tapatalk 4
Click to expand...
Click to collapse
I wonder if this is something that happened because of the ROM/Root or if it would have happened anyway.
StrictlyRandy said:
I wonder if this is something that happened because of the ROM/Root or if it would have happened anyway.
Click to expand...
Click to collapse
Most likely would have happened anyways. Rooting and ROMing don't touch the modems that control your cell signal.
Sent from my SCH-I605 using Tapatalk 4
StrictlyRandy said:
Something similar is happening to me. I'm on Carbonrom 1.8. 4g just stopped working. Have been reading around trying to get fixes. Got a new SIM card from Verizon and it still didn't fix it.
In my phone status it says I'm on CDMA - eHRPD:14, I believe this indicates I truly am on 3g. If it were 13 it'd be 4g. I think I have that right. I haven't come across much that's helpful although it seems this isn't that rare of an issue. Trying to fix as much of it as I can on my own. I've yet to revert back to stock. Have tried going to Beanstown, that did more harm than good (broke sms and didn't go to 4g).
Click to expand...
Click to collapse
Odin back to stock. It usually will solve strange issues like this.
http://forum.xda-developers.com/showthread.php?p=34891181
Sent From My Sticky Note, Too?
Having the same issue, mine came after i *228 my phone. It went through updating roaming and since then its stuck on 3g. Downloaded the Odin file going to try in the morning.
Ps. Attempted to insert my wife's sim into the phone to see if my sim was just bad but even with hers I was only getting 3g. Tried to flash the latest radio in twrp but didn't fix it either
Sent from my SCH-I605 using xda app-developers app
Noob input
Just rooted my Razr Maxx (had a rooted Droid X). Flashed CM 10.1, while on CM NO 4g, go back to stock ROM and DO have 4g. I've switched back and forth several times and remains the same.
Sounds like a CM problem, but hey, I'm no expert, pretty noob.
mfinlay04 said:
Having the same issue, mine came after i *228 my phone. It went through updating roaming and since then its stuck on 3g. Downloaded the Odin file going to try in the morning.
Ps. Attempted to insert my wife's sim into the phone to see if my sim was just bad but even with hers I was only getting 3g. Tried to flash the latest radio in twrp but didn't fix it either
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
NEVER *228 a 4g Verizon phone. It will and most likely burned up your sim card. *228 is not compatible with 4g devices.
Sent from my SCH-I605 using Tapatalk 4
got556 said:
NEVER *228 a 4g Verizon phone. It will and most likely burned up your sim card. *228 is not compatible with 4g devices.
Sent from my SCH-I605 using Tapatalk 4
Click to expand...
Click to collapse
Lesson learned. Did it on my galaxy nexus all the time without issue.
Sent from my SCH-I605 using Tapatalk 2
kwatch72 said:
This happened to me. I ended up getting a new sim card and that fixed the problem.
Try putting your Sim card in someone else's phone that has LTE. If they only get 3G, it's your card. Of they still get 4G, it's something else with your phone causing the problem.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Same thing happened to me. Verizon changed it for free.
BoostedB18C said:
Odin back to stock. It usually will solve strange issues like this.
http://forum.xda-developers.com/showthread.php?p=34891181
Sent From My Sticky Note, Too?
Click to expand...
Click to collapse
This alone did not work...however, I got a new sim card after doing this and I'm back on 4g. Got fixed a bit ago but was unable to post. Thanks for the help. No 4g was bugging me, but unfortunately it means I'm stock for the time being

Lost 4g after flashing rom...help

CAN ANYONE HELP ME HERE. IM AT A LOSS, and dont know what to do next. Ive lost 4g service after flashing the first rom. Since then, ive flashed 4 other roms and still no 4g. Each rom flashed correctly, with new the radio and modems when needed. If anyone could help id appreciate it greatly.
Sent from my SCH-I605 using xda app-developers app
No one has any ideas?
Sent from my SCH-I605 using xda app-developers app
I've had this problem too, so try this. Click on roaming, and if that doesn't work, take you sim card out and put it back in, and see if that. good luck! Ultimately I think it's a card problem, and if it happens to me again, I'm going to Verizon and getting another sim
Big Mike's lil R2D2, running PacMan 4.3 saber-mod
cpomike13 said:
I've had this problem too, so try this. Click on roaming, and if that doesn't work, take you sim card out and put it back in, and see if that. good luck! Ultimately I think it's a card problem, and if it happens to me again, I'm going to Verizon and getting another sim
Big Mike's lil R2D2, running PacMan 4.3 saber-mod
Click to expand...
Click to collapse
Appreciate it, Ill let you know how it goes.
Sorry its taken so long to get back with a answer. I pulled the sim card like you said but still no 4g. Im at a loss. Only thing I know to do is get a new sim card.
Sent from my SCH-I605 using xda app-developers app
There is a solution for this but need to know the exact action which resulted into this..... mail snapshot Nikhil.kdhand at gmail
Sent from my SCH-I605 using xda app-developers app
Check your apn settings. You might also try to Odin back to stock
Sent from my SCH-I605 using Tapatalk 4
Hey sorry again but I just received a new phone. Maybe a day or so after my last post my phone lost all reception. So they warrantied it and after flashing it back to stock I sent it back. I truly appreciate everyones help.
Sent from my SCH-I605 using xda app-developers app

SIM card issue is back

Did the update a couple of days ago and now the SIM card will not read. Took it to Verizon and asked if the update had anything to do with this issue and they looked at me with a blank face...so now I pose the question...
Does anyone else have SIM card issues? I have a warranty replacement on the way but thought I would ask to see if there is a real issue or just a random SIM slot failure.
Sent from my HTC6435LVW using xda app-developers app
wildbillc said:
Did the update a couple of days ago and now the SIM card will not read. Took it to Verizon and asked if the update had anything to do with this issue and they looked at me with a blank face...so now I pose the question...
Does anyone else have SIM card issues? I have a warranty replacement on the way but thought I would ask to see if there is a real issue or just a random SIM slot failure.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Permanent solution is to get a new Sim tray from HTC. They made a thicker one and if you contact their support and ask for it they will send you one out for free. Then you won't get any Sim card errors anymore.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Jaggar345 said:
Permanent solution is to get a new Sim tray from HTC. They made a thicker one and if you contact their support and ask for it they will send you one out for free. Then you won't get any Sim card errors anymore.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This. And they will send it for free and without hassle. Mine came in about a week.
Tapatalk
As long as you live in the US.. They weren't very cooperative with sending it abroad.. But mine is on the way now
Sent from my HTC6435LVW using Tapatalk
Thanks
I will call Monday and order the new tray for the replacement phone so i won't have this issue again. Thanks for your help.
I have this problem every once in awhile I usually restart and it's fine. Ice had my DNA for awhile will they still send one to me?
Jaggar345 said:
Permanent solution is to get a new Sim tray from HTC. They made a thicker one and if you contact their support and ask for it they will send you one out for free. Then you won't get any Sim card errors anymore.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I put tape on the back of mine and haven't had an issue since. It's a good temp solution while you wait on the new tray.

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