[Q] USB not connecting - Galaxy S II Q&A, Help & Troubleshooting

Earlier today I wanted to move some files about on my phone in preparation for a wipe and reflash. I managed to copy off a backup I made. Suddenly, the USB disconnects. Thought the cable may have simply disconnected, I proceeded to unplug and replug my phone, but no dice. The phone seems to charge, but USB connection does not initiate.
I tried rebooting both machines and reinstall USB drivers, but still no connection.
I ended up giving up for a bit and played a game for a couple of hours. Weirdly, during this time my phone happily connected, providing the USB options in the notification area.
I ended up unplugging my phone again, but when I plugged it back in a few moments later, it did not connect. It's since been connected for around 15 minutes, with absolutely nothing but charging occuring from my phone.
Any help would be a appreciated.
Thanks!
Edit: I have also tried numerous cables.

I've also encountered this problem, look for something called 'MTP fix' and see if that works!
Sent from my GT-I9100 using xda premium

USB port/board on the fritz. Replace before it dies completely (you won't be able to charge/etc). You need to work out which revision of the board you currently have in the phone & buy the same board (cheap; eBay/etc) & swap them out.
Search for similar threads, there's been a lot of discussion here about this issue/which board you need how to replace over the past few mths (including photos).

Aw crap.
I'll try the MTP Fix suggested above, but if that doesn't work I'll look into this. How difficult is replacing the board?
For those interested, board replacement information can be found here: http://forum.xda-developers.com/showthread.php?t=2335961

Related

Fascinate: Computer will not recognize phone, but phone will still charge

Ok.
So at some point I soft bricked my phone and I got the Phone -- ! -- Computer screen.
Managed to get it back into download mode, and then unbricked it by getting it flashed to EB01 as instructed in this thread
http://forum.xda-developers.com/showthread.php?t=1026746
So now I have EB01, which is working, however there is a new problem.
When I try to plug the phone into a computer, it is not recognized (Says the device has malfunctioned).
I have tried 3 different computers. I made sure I used the cable that came with the phone.
I brought it into the Verizon store, and they were unable to get any of their computers to recognize the phone either (we tried a few other cables there as well)
This is both in download mode and within the OS itself.
They told me to try downloading Vcast however that didn't work either.
So now I'm wondering if there is something I can do to get it to recognize it properly again.
Has anyone run into this situation before and managed to fix it?
I did twice have the phone plugged in via usb to my car, and walked out the car (was talking on the phone), and the USB yanked out, so that could have potentially damaged it (though it still charges, so I don't know)
Yanking it out could have very well done it. Only thing I would suggest is reformatting the drivers and attempting again this time leaving it plugged in and rebooting the computer. If that doesn't work, replacement time.
Do you have "usb debugging" turned on?
Did you activate the connection from the phone after connecting to computer? (mine shows a green screen with a button to activate the connection for mass storage)
beyond that... idk.
redownload the samsung drivers
based on the fact that so many PC's have been unable to connect and the info on yanking the USB charger in the car (I think we have all likely done that - though for me it has happened at work with the laptop<->network cable...) you may have damaged the plug/receptor (not sure what would be proper...).
I would do a visual inspection for kicks, though I am sure there could be damage you cannot see.
I believe that these USB connections are a minimum of 4 conductors (some devices are more proprietary and use more pins to ensure you are using an official cable so they can get you to buy more of their stuff - though some of those pins are not actually wired through the cable, but rather short to each other...). If you damaged only one, that could likely be the reason that you can get a charge but no data comm - and since it seems likely that one of the two data pins would be tx and the other rx, then I could see why teh PC would report the device had malfunctioned...
I am guessing here - logic, please don't fail me...

computer won't recognize phone

when i plug my phone into my computer, nothing. the phone pops up the notification to allow mass storage, but when i enable it the computer never shows the phone. i've messed back and forth with usb debugging, still nothing. is this sometihgn stupid i'm doing or what? I've even flashed a couple roms andstill nothing. help please?
its most likely the usb cable try a differnt one
that's what i thought, i tried two different cables (all i have are 2) and neither will work. Note, that when i use these two cables with the wall jack to charge they work.
do you have another computer? try it with another computer
or try a different usb port! or try installing mini kies that sometimes fixes the problems
Try rebooting and turning usb debugging off. Then plug up to pc (see if it installs drivers) then unplug, turn usb debugging back on and then plug up again. Should work after that.
OP-
A few days ago I posted regarding my similar issue (2-3 pages back).
I have still not resolved my problem, but that thread may give you an idea about troubleshooting.
Let me know if you figure it out.
For me, its most likely a phone issue & not a cpu problem.
I'm going to try cleaning my port with isopropyl alcohol later this afternoon.
You also might want to look at Callip's advice in the "PLEASE HELP" thread on this page.
wow, thanks for all the responses guys, i'll get to all this tomorrow some time and i will post my results.

[Q] No charge, No MTP initialize, zero USB activity

Hey guys, thanks for dropping by.
I have a very wierd problem, that I just cant figure out.
It all started the other day, when I found my tablet dead after having been left on and charging during the night. The tab was dead, and I feared the worst. After having left it on what seems to me like a trickle charge for several hours, I managed to get it up and running, and the tab seems fine, it was just completely out of juice.
But my troubles are not over. Whenever I'd connect the tab to the wall charger, I'd only get the red "X" symbol in the corner, and it would say MTP Initialize, even though its plugged into the standard OEM wall charger that comes with.
When I connect the tablet to my computer using the same cable, nothing happens, and by that I mean nothing. Computer doesn't start the connection process at all, its not recognized in the device manager, nothing. Not even Odin can see the tablet when I put it in download mode, the tab keeps saying "Waitting USB Cable..."
Tried this on 2 computers, still no luck, even using a USB plug on the motherboard instead of front-usb.
Now, the tablet will "trickle charge" from both the wall charger, and the computer, but nothing else happens.
I figured it could've been the ROM, so I got the latest ICS Kanang ROM downloaded, transferred it to my tab using Bluetooth, and flashed this without hassle, but the problem still persists, only now showing a regular charge icon in the lower right section, but it is still only trickle charging as far as I can tell.
All I can figure is a defective USB cable, or even worse, defective port on the tablet itself, but I'm not sure. I've ordered a new cable from DealExtreme, that will hopefully arrive sooner rather than later.
But seeing as the tab is hardly 4-5 weeks old, I find it difficult to believe the cable is the problem.
Anyone have any ideas? I'm all out at this point, so any pointers is very appreciated. Thanks.
It could be the cable. It's the part you have used in each situation. I'd wait for the cable to arrive and test it with the tablet when you get it.
Sent from my GT-P7510 using xda premium
Hey, thanks for the reply.
Yeah, I really really hope this is the case, time will tell, DealExtreme is not the quickest dealer. I'll update when I get it.
The new cable came from DX, but I'm afraid it showed no difference on anything.
The cable is working just as the original one, so that's not the problem.
Anyone have any ideas?
I guess my main goal at the moment is flashing it back to stock and un-rooting so I can get it repaired.
You mind posting a screenshot, it's kinda hard to imagine what you see by what you read For all I know my imagination went from a red X to the corner to something like an X off battousai's face.
Then again, I'd be glad to help, provided you post screenies, would be a major help
Ah, yes, I will take screenshots of anything you want to see.
Right now im on ICS preview, and these are some snapshots WITH the cable connected.
The red "X" I'm talking about you can see on the first picture on the charging icon, this happened even when the wall charger was connected on gingerbread/overcome experience rom.
The other pictures you can see it says discharging. Now, this was taken when connected to the computer, and I guess that's normal, but it also happens exactly the same when connected to the wall charger that came with the unit.
If you want screenshots of anything else, ill get it asap!
I took a poorly image of the tab connected via USB, to my computer with Odin open, hopefully you can see what it says.
If not its just what happens, I don't get further.
By the screenshots, Is the language Swedish?
Then again thanks for providing the screenies
In your first screenshot that could be part of the theme, or was it never there previously? I don't really know if it's not charging or that's supposed to be the charging icon, because for some odd reason on ICS preview I don't see that red icon anywhere.
As for the tablet, the reason why you aren't detecting it seems as though you don't have the drivers on the PC, I don't know if you installed them or you didn't mention it because I never found it being mentioned in your reply. I know it sounds silly but the same thing happened to me when I was using the tablet, (originally my 3G series belonged to my dad who knew nothing about modding so he just gave it to me and said, "do your thing" ) He did also forget to mention that you require to have the drivers to detect it via Device Manager and MTP in general, shortly the COM port will show up aswell. Perhaps re-installing the drivers should do the trick?
Made me wonder how did you install ICS in the first place if you weren't able to have it read? But I realized you could have downloaded the zip file via the tablet, On another note, how did you install CWM in the first place? o.o
Hehe, almost! Its in Norwegian on the honeycomb picture.
The red "X" would show up whenever i was connected to the PC via USB, to indicate its not charging. It will however "trickle" charge, and take 24h to charge fully with no usage and turned off.
Yes, the red icon is not on ICS, it just says not charging in the about page, as you can see from the screenshot.
Drivers have been reinstalled two or three times on two different PC's, I don't believe this is the issue.
When I bought the unit, it was working 100%
USB was okay, I flashed and rooted the unit over to "Overcome Experience".
From there I transferred ICS preview via Bluetooth and installed that way.
Have you tried factory reset to make sure all modules are reset? Maybe the USB charge module in Overcome is conflicting.
Yes.
Factory reset 3-4 times on the two different roms. I've reset everything I could find, without success.
Perhaps it has gone faulty with the tablet's plug in port, someone had the same issue although it was his wire that was at fault, it detects the charge via USB but not enough volt's to be detected by the PC, has it been grounded? Seem's more likely :| Might have to get it checked in your local center perhaps, It's how I mentioned that any metallic object is able to relay electricity despite being broken or not, you may have a broken pin for all I know :|
Hi,
I'm having exactly the same issue with my 1 month old tab 7+. I tested it using my bosses charge cable and there is no issue so I need to go to the service centre for a warranty replacement on the cable.
Hope you sort out your issue soon!
Thanks, but I don't think I have any other choice to deliver it to Samsung Europe as a payable service to get it fixed.
Purchased on a American store, and I doubt they'll take it back with flashed software.
I'm not sure really, I'll see what I end up doing. Its not the cable, that's for sure.

[Q] USB is broken?

On my TF201, about an hour ago, my USB connection to it just dropped. No loose connections, brand-new cable. I had thought it was just a bug in my USB drivers, so I quickly unplugged/replugged the device. No connection. I rebooted both devices at least 2 times, and still no luck. I figured that I might be able to determine what's wrong by connecting the cord to the wall plug. It charged just fine. after that, I assumed that it was the computer's USB port, so I plugged my phone into the same port. Was able to get adb connected to my phone, no issues. My question is, How could I determine what the issue is, without RMA'ing it or resetting it?
(Also wondering if me connecting a flash drive to the keyboard dock with it showing up for a split second then going away is any indication of anything, I'm just going to assume the worst and say the USB is shot)
I have the same problem bro. I don't know what to do I am be very pissed. I read somewhere on xda a guy had a problem with his epic and took a qtip with alcohol and cleaned the contacts and it worked. I will try this tomorrow and get back to you. I have tried other pc but nothing works and I hate not having root and I add-on considering selling my prime just because of this
Kinda have it working, in the sense that the USB cable, when connected, will make the device show up in Device Manager as an "Unknown Device", but much past that, I'm not sure. I don't have the device near me right now, I will on Monday, but once I can, I will try the alcohol trick, it worked for my phone, and the keyboard dock. (BTW, I did blow into the USB port, and now the devices attached show up for 45 minutes - 1 hour before they disappear, and also, when connecting an SD card into the dock, it shows up, but on the case that the micro SD is not connected in the device (Dunno if it does this normally or what)

[Q] USB Device Not Recognized (have searched the forums)

I have googled and found a lot of thread on XDA Developers and other websites discussing this problem, but none of the suggested solutions worked for me. When I plug the usb cable to my sgs ii, it charges but nothing happens. there's no "connected as media device" notification on the phone, and a few seconds later "USB Device Not Recognized" shows up on the lower right of the PC screen.
I have tried using the galaxy s ii usb cable and the galaxy s4 usb cable (which is brand new and works flawlessly with SGS4). My phone is Android 4.1.2 and unrooted.
These are the things I have tried so far after googling a lot. and none works.
1. Used a toothpick to move the micro usb "tongue" upwards.
2. Turned off the phone, get the sd card out, turn it on again and plug the cable back in.
3. Factory Reset the Phone. still nothing.
4. Use Samsung Kies on my PC and troubleshoot the USB connection.
5. download Samsung USB Mobile Drivers, install, and plug the usb cable again. still nothing.
please tell me if I miss something that I could do to fix the problem. this already happened to 2 PC (at home and work). I need the usb connection to back up some game saves using Helium because I'm switching to Galaxy S4.
Replace USB board/port, obviously on the fritz. Cheap/quick/easy to replace yourself (minus the time spent waiting for the part to arrive once you've ordered it). Search for similar threads, this has been discussed here a lot this yr - there are 4 different revisions of the board, your replacement needs to be the same revision which is currently in the phone or you'll likely have problems. Those similar threads will have all the info you need.
Mistahbungle's on the right track, except that there are 3 revisions of the board....not 4.....
Look at this thread.....
http://forum.xda-developers.com/showthread.php?t=2335961
It'll tell you all you need to know.....
Sent from my GT-I9100 using xda app-developers app
it would be too much a hassle for me. I'll just sell the phone for a reduced price...
Thanks a lot for your replies.
Hey this used to happened to me also and all i did was flash a new rom and it started working again

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