[Q] Cant download from play store. - Galaxy S III Q&A, Help & Troubleshooting

I am on XXEMG4 on S3. Everything is working fine except when I try to download from play store i get the message " Error while retrieving information from server ( RPC:S-5: AEC-0) Does anyone have any ideas? Thanks.

Try removing account from phone then re-add it

slaphead20 said:
Try removing account from phone then re-add it
Click to expand...
Click to collapse
Tried that. Still the same message. Thanks for your reply. Removed Play Store and reinstalled it. Everything working now.

slaphead20 said:
Try removing account from phone then re-add it
Click to expand...
Click to collapse
how about showing "you don't have any devices" on play store website ?
I try remove google account and add it back
clear cache, data, force stop and uninstall update for play store, play service and service framework still the same
*almost try all the solution found using Google also not working, any idea ?

MsElise said:
how about showing "you don't have any devices" on play store website ?
I try remove google account and add it back
clear cache, data, force stop and uninstall update for play store, play service and service framework still the same
*almost try all the solution found using Google also not working, any idea ?
Click to expand...
Click to collapse
Have you tried uninstalling play store and then restoring?

slaphead20 said:
Have you tried uninstalling play store and then restoring?
Click to expand...
Click to collapse
uninstall play store updates ??
yes I tried already

Try removing the app with titanium then add it again, without data

Related

[Q] Play Store stopped working

All of a sudden Google Play Store stopped working. When I try to start it up, I get a screen "Authentication is required. You need to sign into your Google Account." and a [Retry] button. When I press the button, I get the same screen again.
I've checked that there's no firewall, my Google Account is working (checked from the PC), I've cleaned the Play Store data, all to no avail. I tried removing the account but that is not allowed, I need to do a factory reset for that -- something that I'm not particularly looking forward to.
Any idea what is going wrong and how I can recover?
sciurius said:
All of a sudden Google Play Store stopped working. When I try to start it up, I get a screen "Authentication is required. You need to sign into your Google Account." and a [Retry] button. When I press the button, I get the same screen again.
I've checked that there's no firewall, my Google Account is working (checked from the PC), I've cleaned the Play Store data, all to no avail. I tried removing the account but that is not allowed, I need to do a factory reset for that -- something that I'm not particularly looking forward to.
Any idea what is going wrong and how I can recover?
Click to expand...
Click to collapse
clear data for google services framework, and force close it and reboot, or idk, downgrade the play store, also its odd that u cant remove ur acc, it should let you remove it if u go in settings accounts and as far as i can remember long press your account, hope i helped
Ranomez said:
clear data for google services framework, and force close it and reboot,
Click to expand...
Click to collapse
That did not make a difference.
or idk, downgrade the play store,
Click to expand...
Click to collapse
How can I do that?
also its odd that u cant remove ur acc, it should let you remove it if u go in settings accounts and as far as i can remember long press your account,
Click to expand...
Click to collapse
When I try this, it asks for confirmation, I press 'Remove account' and then comes a dialog similar to "this account is required by some applications, you can only remove it by resetting the phone to factory defaults (...)".
sciurius said:
How can I do that?
Click to expand...
Click to collapse
im not sure if u can, but if u installed the market using the froyo gapps installer in a thread from here you should be able to go to settings->applications->manage apps and find play store and click on it and downgrade, a button where uninstall would normally be, also u could tell me ur device and android version and where u installed gpps from, thatd really help me at helping you out
Ranomez said:
im not sure if u can, but if u installed the market using the froyo gapps installer in a thread from here you should be able to go to settings->applications->manage apps and find play store and click on it and downgrade, a button where uninstall would normally be,
Click to expand...
Click to collapse
My button reads [Uninstall updates]. After doing so, I get the old Market application again. However, when I start it, I get "Error: Authentication required. Please log into your Google account."
I tried uninstall Market and restore (from TitanumBackup) - no difference.
also u could tell me ur device and android version and where u installed gpps from, thatd really help me at helping you out
Click to expand...
Click to collapse
Archos 10.1IT running UrukDroid 1.6.4 (Based on stock archos Froyo 2.2)
Actually, I have the feeling that Market (and Play) try to start some authentication service, that fails or is missing.
sciurius said:
My button reads [Uninstall updates]. After doing so, I get the old Market application again. However, when I start it, I get "Error: Authentication required. Please log into your Google account."
I tried uninstall Market and restore (from TitanumBackup) - no difference.
Archos 10.1IT running UrukDroid 1.6.4 (Based on stock archos Froyo 2.2)
Click to expand...
Click to collapse
hmm............try using the program u used to install market again, but first try after uninstalling updates to clear cache and data for google services framework and market, and also try to force stop them, otherwise try to reuse the app u used to install market
I removed the google apps and reinstalled them (several times, several ways). Finally success after reinstall using ArcTools. Now I can start Google Play. I asks me to create an account and it seems to work again.
Thanks for the assistance!
Again, I lost Google Play. Same symptoms: it says I need to sign in or create an account first, but doesn't give me the opportunity to do so.
I removed everything Google related. Re-installed Market (using ArcTools) but Market just doesn't get installed. Similar when trying to install Play using ArcTools: all tools get installed but there's no Play.
When restoring Market or Play from backup I have the same problems decribed in the beginning of the message.
Really puzzling - and frustrating.

[Q] Play Store Problem : No Connection. How to fix!?

The Play Store displays no connection even with wifi. Already tried wiping dalvik cache, cache partition. Also tried force closing and clearing data from Google Play Services, Play Store, Google Service Framework. Help!!
Not enough information, your Play app could be corrupt, app settings, ROM or Google account.
Try logging into Google play on the website first to check the account works, then un-install Play app, re-install without settings, last try factory reset/reflash ROM.
It could be really simple or very terminal, like you've disabled a service or corrupted your ROM.
extra info
Google play account works on website. Tried signing out and can't sign back in - "Couldn't establish a reliable connection". Google play v3.10.14. How do you uninstall google play app?
Have you tried clearing the cache of google play services and google play in the application mananger ?
R: [Q] Play Store Problem : No Connection. How to fix!?
Dude first link on google http://forum.xda-developers.com/showthread.php?t=2110225
Sent from my GT-I9300 using xda app-developers app
AW: [Q] Play Store Problem : No Connection. How to fix!?
If nothing works, root phone, install Terminal and type in:
busybox ifconfig wifi0 mtu 1492
Click to expand...
Click to collapse
Greetings...
Sent from my GT-I9300 using xda app-developers app
Fix for me found
Fixed the problem myself. It seems that I had adfree open which blocks host file. When I reverted, I could sign in again.
Thanks Muchly! Didnt think about the ad block.
found a better solution the problem
Mr. Dude's S3 said:
The Play Store displays no connection even with wifi. Already tried wiping dalvik cache, cache partition. Also triecommander losing and clearing data from Google Play Services, Play Store, Google Service Framework. Help!!
Click to expand...
Click to collapse
found a better solution that worked for me without doing a factory reset or device wipe. just delete the hosts file in root/etc/, by using (total commander) app.then reboot ur device and run play store and enjoy. Make a copy of the "hosts" file just incase .
I hope it works for u guys , cuz it's really frustrating error.
Try clearing data from google play app and reboot ?
Sent from my GT-I9300 using xda premium
Clearing data should work
go to app maager and search google frame work
clear cash and data
disable it
restart
the go back to app manager scroll downwards end of list
then renableand retry
harith88 said:
found a better solution that worked for me without doing a factory reset or device wipe. just delete the hosts file in root/etc/, by using (total commander) app.then reboot ur device and run play store and enjoy. Make a copy of the "hosts" file just incase .
I hope it works for u guys , cuz it's really frustrating error.
Click to expand...
Click to collapse
Deleting the hosts file and rebooting worked for me too. Thank you! :good:
AdFree
When using a rooted phone and you used Freedom for free in-game purchases, and as a result your play store won't connect, it's due the host file as stated in previous comments by others. To get rid of this problem, simply revert your host file and download the new host (both in the adfree app). This should fix the problem, hope it helps
Wrong Gapps version
After trying all solutions posted in this thread, I realized that the whole problem was that I had flash the wrong version of the Google Apps for the android version.
You can find which is the right one for your CM in the CyanogenMod Wiki. Sorry, I can't add the link now, it is my first link.
Fixed mine by realizing that somehow my system date and time were wrong.
harith88 said:
found a better solution that worked for me without doing a factory reset or device wipe. just delete the hosts file in root/etc/, by using (total commander) app.then reboot ur device and run play store and enjoy. Make a copy of the "hosts" file just incase .
I hope it works for u guys , cuz it's really frustrating error.
Click to expand...
Click to collapse
U do not nid to reboot. Experience: I got banned by google alot of times. XD Hacking shhh
Sent from my GT-I9300 using xda app-developers app
davidbessler said:
Fixed mine by realizing that somehow my system date and time were wrong.
Click to expand...
Click to collapse
Woohoo! That was it for me. This is on my old phone that I let sit for 6 months. Charged it up but couldn't access the Play Store to update apps. Turns out the Date was 1/1/2005. Gave it today's date and it connected right up.
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[Q] Google Play Store, do we really need it?

I have recently decided to root my S6 Edge with much success. anyhow now my Google Play Store now pops up Unfortunately Google Play Store has stopped! I have tryed everything i can possibly think of and still no luck.
My question is do I really need it? I hardly use it. I always just download my APK files. Even if i needed to update id just download the APK.
Please let me know and if I should look into a way to factory reset.
Rooting by itself doesn't cause Google Play Store to FC. Did you make any changes like deleting system apps?
R1CKJ4MES said:
I have recently decided to root my S6 Edge with much success. anyhow now my Google Play Store now pops up Unfortunately Google Play Store has stopped! I have tryed everything i can possibly think of and still no luck.
My question is do I really need it? I hardly use it. I always just download my APK files. Even if i needed to update id just download the APK.
Please let me know and if I should look into a way to factory reset.
Click to expand...
Click to collapse
did you tried to reinstall the Google Play Store app?
CafeKampuchia said:
Rooting by itself doesn't cause Google Play Store to FC. Did you make any changes like deleting system apps?
Click to expand...
Click to collapse
| deleted the play store by mistake but installed a apk of the update. does anybody have a .TiBkp back up of the playstore they can create and send me? USING Titanium Backup
R1CKJ4MES said:
| deleted the play store by mistake but installed a apk of the update. does anybody have a .TiBkp back up of the playstore they can create and send me? USING Titanium Backup
Click to expand...
Click to collapse
I had to factory reset after rooting.
just download the Google Play Store apk file and install, it's should fix your problem, unless some app or you changed something in your ROM causing the problem,

Edge 9250 Chinese Version -- Play Store How?

Hi, so I went ahead and bought the edge Chinese version, 64 gb.
Is there anyway to get the playstore on this phone?
I tried installing a VPN then downloading the playstore APK uploaded by ?XDA Garner? and when I click on it, the app opens then closes and goes back to the main screen.
Do I need to root the phone or what can I do to get around this? I would prefer the least invasive method possible to get the play store.
did u installed the Google Play Service yet? made sure install the correct once.
koolboyztn said:
did u installed the Google Play Service yet? made sure install the correct once.
Click to expand...
Click to collapse
I hit thanks for responding!
i did install play services, they both crash, i tried restarting, clearing cache, both crash,
suggestions?
I recommend you to odin flash your phone with other country firmware
the china firmware ain't really design for international use
samsungfan12 said:
I hit thanks for responding!
i did install play services, they both crash, i tried restarting, clearing cache, both crash,
suggestions?
Click to expand...
Click to collapse
most of the time, if u installed wrong Google Play Service It will crashed, I messed up Google Play Service once before, the way I fixed the crashed problem is I uninstalled it then go to Google Play Store from the website, then from there I install the Google Play Service, it's will automatic install the correct Google Service for your phone, worked for me.
can someone post the galaxy app store apk from a g9250 phone?
Sent from my SM-T807V using XDA Free mobile app

[Q] How to fix google play services update issue

So here is my basic issue at the moment:
I can get google play to work but uninstalling in titanium back up and reinstalling the apk manually and making it a system app. BUT it wont let me download apps or upfmdate apps or update google play services also I can't sync my contacts from my gmail account with my device. Thanks to one of the admins on here I was able to get google play up and running after it crashed the first time but sadly it has stopped functioning all together now. I have tried clearing the cache I haave wiped data but to no avail. I have even gone through the sames steps I used on my last thread to geet it working again but sadly the app fails after 2 to 3 minutes of being reinstalled. Does anyone know of a fix for this kind of an issue?
When I try to download apps it gives me the following error now
Error retrieving information from server
[RPC:S-7:AEC-0]
Wipe Cache in recovery
That got playstore up and running still no contacts syncing tho :/
turatt said:
That got playstore up and running still no contacts syncing tho :/
Click to expand...
Click to collapse
Do it through your settings
I tried that and it said sync in encountering problems will be back shortly amd when i go to download apps it gives a new error
RPC:S-7 ACE-0 C26H-HF7N-FODQO
turatt said:
I tried that and it said sync in encountering problems will be back shortly amd when i go to download apps it gives a new error
RPC:S-7 ACE-0 C26H-HF7N-FODQO
Click to expand...
Click to collapse
restoring anything to /system using titanium in lollipop doesn't work, yet. Remove your google account in settings/accounts then wipe cache again, you won't lose anything. Then wipe data from google services and play store, you can use titanium to do that. Reboot, wipe cache again, then add your google account (do not restore it from a backup) in settings/accounts, and let it sync.
also,
if you're using any kind of nodded play store to do that first sync it won't work
syndre said:
restoring anything to /system using titanium in lollipop doesn't work, yet. Remove your google account in settings/accounts then wipe cache again, you won't lose anything. Then wipe data from google services and play store, you can use titanium to do that. Reboot, wipe cache again, then add your google account (do not restore it from a backup) in settings/accounts, and let it sync.
also,
if you're using any kind of nodded play store to do that first sync it won't work
Click to expand...
Click to collapse
I don't think I have a modded apk ill post the error codes I'm getting then try your method playstore just crashed and now I can't download apps :/
Try to get a apk of titianium backup and unintalll the playstore and replace it with a verison from a set of gapps
As it stands atm I cannot access playstore at all to update anything it stopped giving me error codes also. What I normally do when this happens is I uninstall playstore I remove my gmail account and wipe play services cache this used to fix it but now when I do all that playstore does nothing it just gives me a blank page

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