...it really is a quirky device. At least mine is.
The other day, I was trying to use Winamp to sync my (up-to-date, stock, rooted) phone's music playlist using a Windows 7 computer, which I had done numerous times before. Just to eliminate the obvious, yes, the computer has a recent, working version of the HTC usb drivers installed, and yes I had the phone in Settings->Connect to PC->Disk Drive mode. No matter what I did, the computer would not recognize that the phone was plugged connected to it, and likewise the phone would not show that it was connected to a computer.
I was almost out of of options, but, as a last resort, I hooked it up to my linux (ubuntu 11.04) computer, which a couple of months ago had given me symptoms that were identical. Et voila! It recognized the phone with no problems whatsoever. You savvy readers here might remember that I posted about some of my pain with the linux box back then, because I was trying to update one of the botched OTA's that had left me unable to re-root my phone. So I booted it to the version of Amon Ra that I'd had problems with back then. Again, no problem. Go figure.
I then disconnected the phone, and hooked it back up to the Windows machine: No problem. Very, very puzzling.
I did a search here some time ago, and I don't remember seeing anything like this happening to anyone else. Regardless, just to be thorough, I'm going to ask once more: Have any of you characters heard of this kind of phenomenon with a Rezound?
many thanks!
john
I dealt with almost this exact problem of the PC connection with another user. In fact I've supported the user on three devices. His issue we eventually mostly figured out was with the sdcard mounting. In that process which seems so simple of plugging in the phone when it unmounts and remounts then afterwards unmounts and remounts, it would get part of the process and not finish the other part. He ended up thinking it was a faulty device and buying a new phone then eventually saw it on the new phone (different brand different OS). He called the sdcard company because it was a high end sdcard, the tech immediately said "I'm really sorry but almost every call we have had has been for this one problem with this one card. After testing we found a faulty internal chip, so we will gladly send you a brand new card that's bigger and better."
That was his experience, the problem is there's a lot of places in the food chain that could be a hardware failure, software failure or driver issue and would mimic the symptoms fairly closely.
Sent from my HTC6435LVW using Tapatalk 4 Beta
Thanks so much for sharing your experiences on that issue!
I have to say I thought of that some time ago, but since this mounting thing affected the internal one too, I didn't put too much energy into following up on that. I will now.
Cheers!
John
Going to take this a completely different way since I have never had the issues you describe, but had another thought...
I used to WinAmp for a long time, remember that with WinAmp if you have a WiFi network you can sync music wirelessly, it is how I did it all the time and to be honest if you have a solid WiFi network, it is faster than USB. All you really need is WinAmp on your PC and phone and a WiFi network.
acejavelin said:
All you really need is WinAmp on your PC and phone and a WiFi network.
Click to expand...
Click to collapse
And you need the winamp app installed on your phone; I'm a minimizer.
I appreciate the suggestion, but the winamp thing was only the vehicle that led to my discovery that the problems I had a few months ago connecting my phone to a computer weren't an anomaly. That experience left me with the feeling that my Linux system was somehow screwy.
Now I know that that wasn't the problem, and since I'm going to need to be able to connect reliably to a computer for adb/fastboot access as well, it motivated me to get some help figuring out why that was happening.
Cheers,
John
Related
Since Monday morning, I have not been able to sync my phone (was dcd v3.0.4 when it stopped working). I have done much research and have tried many different things in an unsuccessful attempt to solve the issue.
When I plug it in, it begins charging but nothing else happens. No windows new device sound or system tray notification, no driver prompt, no windows activesync activity, nor any activesync activity on the phone (that little arrow icon on the top bar).
I have gotten this problem extremely intermittently previously but have always been able to resolve it with either a soft reset and/or a computer reboot. When that solution attempt failed, I tried moving the usb cable to a different port. I tried four or so different ports with no different results. I tried a different cable. I tried disabling advanced networking, deleting my partnerships (lost my contacts and have not yet been able to re-sync them :/), uninstalling activesync, and cleaning all the activesync files and drivers. I even launched device manager with hidden/non-present devices shown to remove the windows mobile devices (which were oddly not present, although this was after my first activesync uninstall/clean).
After not being able to get anything to respond, I thought it may be something not working properly on my workstation, so I tried similar processes of troubleshooting on my laptop with the same results.
At this point, I figured I had isolated the problem to the device, hopefully being just a software issue and not a hardware issue. At the time, I was still running rom dcd v3.0.4 with radio 3.35. I decided to flash to the newest versions in a hopeful attempt to restore my device's functionality. After flashing radio 3.39 and cooking and flashing a dcd v3.1.2 rom, I tried again with no different results.
Finally, I decided to connect it in bootloader mode, just to see what would happen (what is normal behavior for this anyway? does it get detected and drivers installed correctly?). It was detected as a usb device by my workstation but could not install drivers for it.
Needless to say, I have become rather frustrated with my device this week. I am not sure what the problem is exactly, nor what I could possibly do to fix it. I am on the verge of flashing a stock rom and *gasp* going to the Sprint store for support. Perhaps I finally dropped or shocked it one too many times this past weekend, and it does indeed have a physical issue...
Does anyone have any suggestions/ideas/thoughts? I would be very greatful for any input.
Thank you!
See this thread and see if anything in there fixes your problem.
http://forum.xda-developers.com/showthread.php?t=393918
I have been following that thread in hopes that something may prove helpful and have tried everything suggested, including attempting to clean the port (what would be best for this? anything more than just blowing into it?), trying the two Y adapters I have (emu -> emu / mini-usb & emu -> mini-usb / 2.5" stereo), running that batch script and working with the device manager (those devices were not present), and disabling advanced network functionality, all with no results.
VerusMaya said:
running that batch script and working with the device manager (those devices were not present),
Click to expand...
Click to collapse
If you've sync'd in the past then when you display hidden devices those devices should be present (at least faded). It'll be very strange if you don't see them. If not then uninstall the Mobile Device 6.1 upgrade, restart the PC and reinstall it. Then open up the device manager and watch what changes when you plug in your WinMo device.
Keystone said:
If you've sync'd in the past then when you display hidden devices those devices should be present (at least faded). It'll be very strange if you don't see them. If not then uninstall the Mobile Device 6.1 upgrade, restart the PC and reinstall it. Then open up the device manager and watch what changes when you plug in your WinMo device.
Click to expand...
Click to collapse
I also thought it quite strange that I did not see those devices at all at when I displayed hidden/non-present devices in the device manager. I definitely have sync'd on this machine many times, I typically leave it plugged in throughout the day here at work. My machine is part of a corporate domain but I do not see how anything pertaining to that would affect my devices. On my laptop (used to sync here), the devices were present in the device manager, but even after uninstalling them the phone would not be detected when I plugged it in.
When you say uninstall the mobile device 6.1 upgrade, are you talking about the vista mobile device manager? I am on XP with activesync 4.5.
Also, nothing happens when I plug the device in, not even the standard device connected notification sound. Nothing changes in the device manager, nothing is found when I rescan hardware, I even uninstalled all the usb root hub devices and rescanned for them, hoping a complete usb subsystem driver reinstall may help detect something.
I even downloaded and ran two usb tools, one free usbdeview (http://www.nirsoft.net/utils/usb_devices_view.html) which displayed and monitored all usb devices (present and non-) and drivers and a trial of a usbtrace (http://www.sysnucleus.com/) which was a usb protocol traffic capture and analysis program. I experimented with (un)plugging the phone multiple times in multiple ports with two different cables while running these programs, attempting to find something useful. Absolutely nothing at all happened in either program, which makes me believe it is something either on the phone software or hardware.
I have a feeling I may require a device swap :/
VerusMaya said:
When you say uninstall the mobile device 6.1 upgrade, are you talking about the vista mobile device manager? I am on XP with activesync 4.5.
Click to expand...
Click to collapse
Yeah, activesync then... I dunno, I'm at a loss.
Yeah me too, looks like I am going to have to flash the latest stock Sprint rom and take it in hopefully they can do something for me.
Went to sprint, it was a bad port after all, they gave me a brand new device.
VerusMaya said:
Went to sprint, it was a bad port after all, they gave me a brand new device.
Click to expand...
Click to collapse
Are you sure they gave you the brand new device? coz same thing happened to me a week ago and i went to sprint. They gave me the refurbished phone back. Physical condition of the phone is very good tho.
SptMogul said:
Are you sure they gave you the brand new device? coz same thing happened to me a week ago and i went to sprint. They gave me the refurbished phone back. Physical condition of the phone is very good tho.
Click to expand...
Click to collapse
Well I suppose I am not sure it was brand new, but it had the screen protector and the plastic stickers still on it (next to keyboard when you slide it out). I also received an additional 512MB SD card that comes with it.
Did you flash back to a sprint rom via sd card?
arcanecho said:
Did you flash back to a sprint rom via sd card?
Click to expand...
Click to collapse
Yes, I extracted the two NBH files from the latest (3.35 I believe) stock Sprint rom installer and first flashed the smaller image (bootloader/radio I think it was), and then the larger image (os) before I took it in.
The rep I dealt with at first was somewhat of a technical idiot and only served to confuse/delay matters but after I returned, I spoke to someone else and gave them permission to hard-reset, as well as mentioned I had done this multiple times as well as tried multiple computers and multiple cables, just to help them narrow down the possible source of the problem (as well as to block possible common excuses). After waiting around for half an hour or so in-store, a technician brought me a new phone and told me the port was physically bad.
All-in-all, I was quite pleased with Sprint's service and my free swap for an issueless and scratchless new device. I was afraid it was not going to be quite so easy, requiring more time and/or an insurance replacement fee. Not to mention the free 512mb sd card.
I had a similar problem, I was un able to connect to active sync but was able to charge. Everytime I would try to connect to active sync I got the "device is not recognized" error. Then someone on here suggested perhaps my USB port was messed up, sure enough I looked in the port and noticed one of the gold pins was flipped up slightly higher then the rest. My friend took a needle and adjusted the pin and it was good as new. Somehow I had lifted one of the pins.
Anyways IMHO it's good to look in there and just check if your having problems connecting, it saved me a trip to a technician and having to wait or go through reprogramming everything.
Ok, Ill take this from the beginning uptil now.
From start I rooted my phone, everything worked sweet and I had no problems with any functions of the phone.
Then I added some music to the SD by connecting the phone to USB and copied it over that way. I even used the builtin tetherfunction of the phone to see if it worked when we were about to go on holiday to an island here in Sweden.
When we arrived there (the day after I tested the tether positive) my computer just said "USB device not recognized" and the phone wouldnt even prompt me to mount the SD card, it just puts a notification about HTC Sync (which it cant find even though its installed and was working the day before).
I just thought that something went wrong with the computer and its drivers and accepted the fact that I coulnt tether the internet to my laptop.
Now, a week later when I was about to flash the HTC rom (updated one) I still couldnt get the phone to accept the USB connection, I tried on my workstation with same results as with laptop (USB device not recognized), on my wife's Vista machine nothing happens at all, my parents in law's XP computer says same as on my laptop and workstation, my MAC says nothing at all and my work Vista computer doesnt say anything at all either.
The only way to get it to recognize the phone is if I power it on with power+back (bootloader?), it shows up as a ADB device and I could flash the HTC rom from modaco's generic files.
Even after the new romflash and a total wipe it still doesnt work. Should I contact HTC, or do you think that this is some kind of software issue? Since its working in bootloader (Fastboot USB) the USB part of the phone seems ok, doesnt it?
What would you suggest?
i had the smae error, and the solution for me, it sound crazy, but try to use the original usb cable, or at least a thin one, there are two types.
Ive been trying 4 different USB cables (including the original white one) and all with the same problem. I will try to call HTC Sweden today and see what they think, this is soo annoying. Must say that its been quite a hazzle to use the hero (lagginess until last update drove me mad to start with, and now this...). Im not an apple fanboy of any kind, but I must say my iPhone worked perfectly with no problems from day one and still does (my girlfriend got it now). Its more solid built than the hero. I really hope HTC can solve my issue and make this work since I dont want to send the unit back to be stuck without a phone for a couple of weeks. I will get back here when I got an answer from HTC.
hello latiszm,
I'm having the exact issue as you describe... did you solve the problem? I tried changing the SDCard and also tried different USB cables but with no result... all of a sudden, I cannot mount the card... (it's mounted when the hero boots) but if i take it out and in again, the phone doesn't mount it nor ask me to...
thanks in advance!
hello latiszm,
I had the same problem!!! :-(, i put on the offical update and sent it back to tmobile so they can fix but i think i'll get a new one instead but i gotta wait 3 weeks :-(
I had the exact same problem, although I couldn't even connect with ADB, only fastboot.
See my following post about the problem:
http://forum.xda-developers.com/showpost.php?p=4837803&postcount=19
First off, I want to thank the wonderful amount of knowledge and help here at XDA! Not to be impolite to anyone else, but through all my searching, I have yet to find anything like this forum (and I come from a number of forums); but none have had quite the caliber of kind, knowledgeable, and often humorous: people. So thank you all. Also, another disclaimer is that I've only been on Android for about a month and half, so please bear with me as I might (and probably) misuse vernacular and/or might not completely understand some of the technical lingo' (at least the first time through, but I have spent much time here reading through help guides and threads).
Alright, here's the problem: I cannot get a computer to recognize the Vibrant. Installed all the drivers I have found thus far, followed a number of guides from here at xda, and have tried a number of different computers (two Win7 machines, a Vista, and even two XP machines); all of which recognize my personal Vibrant without a hick-up. Here is perhaps the biggest, and main, problem: the computers/odin won't even recognize it in Download Mode. That is what is stumping me..
If you do not care to know about how I got to where I am, please jump to the 'Question:' part.
Here is the back-story:
I bought a used Samsung Vibrant that came with the JI6 build. This was the second vibrant I had purchased as it was for my sister; and for the most part (other than it being horribly slow on the 'stock' build) it was running, and perfectly functioning.
However, I did notice that it was not able to connect it to a computer; usb debugging, mounting sd, and all the guides I found for troubleshooting just didn't seem to do the trick. Still no connection to the pc. I eventually educated myself on Download and Recovery mode, both of which I could execute without really any problems.
But since I wanted to run a faster OS (And I had already successfully flashed my personal Vibrant to Froyo (Build 21VE) (Here)) I decided to flash my sister's vibrant as well. And since I was unable to connect via usb to use odin to flash to the JFD build (per highly suggested here on xda), I used a nandroid image to flash the stock JFD build from Samsung (I can't find the link at the moment, but it was here from the xda forum). All went well, I was on JFD. I then used the above link to flash the Froyo21VE build via clockwordMod; again, it went smoothly. Only one problem persisted at this point: the wifi would not work.
My brother had experienced a similar issue with his Vibrant's wifi a few weeks previous, but had resolved it by flashing a different Froyo build. Naturally I thought I might do the same. This is where things went South.. Perhaps I was multi-tasking too much at the time, or possibly I just wasn't paying attention, but after a quick google search I found this Froyo build here on xda: [ROM] Froyo (RS)JP5 - "K9" [25/11/2010]. Moved it onto the internal sd card; flashed via clockworkMod; and then it froze on its boot-up after installation. Not cool..
Unfortunately, I was not aware that the build was for the Galaxy S i9000 rather than a Vibrant branded Galaxy; once realized though, my gut sank.. As now I am wondering if I completely tanked this Vibrant; or perhaps it had a problem from the bigging in that the usb wasn't connecting?
Question:
First and foremost, is there an 'advanced' way of connecting via usb from a computer, or some other way of doing it? I have tried numerous usb cables (as I've read a couple different people were having success with that) on several different computers (all of which, though, seem to be working perfectly on my personal vibrant, just not this one). Or is there a special driver that allows for just the 'Download Mode' on the Vibrant to communicate to the pc? But from my understanding, it seems as though the 'download mode' is pretty much as basic as you can get, am I correct in that assumption? Additionally, would using the android sdk help at all? (Or again, doesn't it have to be able to be recognized from the computer first?)
And lastly, just in case I thought it wasn't complex, when I had a functioning OS on the Vibrant: when I plugged in the usb, the Vibrant would show that it recognizes the pc; I even could 'mount the sd', but the computer still wouldn't recognize it apart from a few times that it would show it as 'unknown device' and would not seem to load any drivers; and I was having difficulty locating the device in Device Manager. (But that only seemed to work when I had a functioning OS, now that it only can go into ClockworkMod or Download Mode, I have yet for the computer to acknowledge its presence)
Alright, there it is. Please let me know if I missed something, or if more information would be helpful. Again, I want to thank anyone who would be able to help me out, or give suggestions. I really am at a loss for ideas; and the past week of analyzation is hardly showing any signs of improvement.
Thanks for taking the time to read.
EDIT: it occurred to me that I didn't mention that I am unable to load any *.zip files while in ClockworkMod (thus being able to flash a different build). It continually gives a 'No File Found' or Error/Wrong command. I believe that was caused by the i9000 firmware messing up the file system on the Internal_sd, does that seem logical?
Have you installed kies from samsung? I tried installing just the drivers on my win 7 pc and they wouldn't take either. I then downloaded kies and installed and it seemed to properly install the needed drivers.
Sent from my Axura injected voodoo possessed Vibrant.
I believe I have installed it twice now, but I will try again. Thanks for the suggestion, I'm pretty much all ears at this point.
EDIT: Well I installed the Samsung Kies mini Apllication and it did its update thing and now I have v1.0.0.10104_1. Doesn't appear to have helped the drivers out..
Question: would anyone think that this particular Vibrant has a defective usb port? I realize that's a long-shot, as well as I would definitely not like hearing that.. but any thoughts?
shalom24 said:
I believe I have installed it twice now, but I will try again. Thanks for the suggestion, I'm pretty much all ears at this point.
EDIT: Well I installed the Samsung Kies mini Apllication and it did its update thing and now I have v1.0.0.10104_1. Doesn't appear to have helped the drivers out..
Question: would anyone think that this particular Vibrant has a defective usb port? I realize that's a long-shot, as well as I would definitely not like hearing that.. but any thoughts?
Click to expand...
Click to collapse
It appears that you have a defective USB port on the phone.
Do you have an access to a Linux box? If a current linux distro cannot see your phone via USB it will confirm the DOA USB port on the Vibrant.
Thanks for the reply lqaddict, although it's somewhat sad to hear.. Forgive my ignorance, but by 'Linux Box' you are referring to a Linux machine, correct? If so, then I do not have access to one. Again, forgive me for not knowing, but would running linux (possibly via a bootable Linux cd) on a computer be equivalent?
Since I purchased it used (through Craigslist about three weeks ago (which he said he had purchased two weeks previous)) do you think I might be able to retrieve the receipt from the original owner and perhaps Samsung would be able to help with some sort of warranty?
Thanks again for your response.
EDIT: Well I am running Live CD of Ubuntu 10.10 on another one of my pc's, however, I'm not quite sure I know how to 'check' to see if usb port is properly functioning (sorry I'm not very familiar with Linux, but I imagine I will become increasingly more accustomed to it in the near future). Any ideas for trying out connectivity on Linux?
shalom24 said:
Thanks for the reply lqaddict, although it's somewhat sad to hear.. Forgive my ignorance, but by 'Linux Box' you are referring to a Linux machine, correct? If so, then I do not have access to one. Again, forgive me for not knowing, but would running linux (possibly via a bootable Linux cd) on a computer be equivalent?
Since I purchased it used (through Craigslist about three weeks ago (which he said he had purchased two weeks previous)) do you think I might be able to retrieve the receipt from the original owner and perhaps Samsung would be able to help with some sort of warranty?
Thanks again for your response.
EDIT: Well I am running Live CD of Ubuntu 10.10 on another one of my pc's, however, I'm not quite sure I know how to 'check' to see if usb port is properly functioning (sorry I'm not very familiar with Linux, but I imagine I will become increasingly more accustomed to it in the near future). Any ideas for trying out connectivity on Linux?
Click to expand...
Click to collapse
When you connect your phone via USB, does a USB connected symbol show up on your phone? Does the battery start charging?
You can issue the following command in the terminal window - should be in Applications->Accessories on Ubuntu (it resembles MS-DOS window under Windows OS)
Code:
lsusb
If the Samsung device shows up the USB port on your phone should be working, if however it is not showing up you might have a bigger problem with your phone
Thanks again lqaddict, I'll give it a try..
EDIT: Alright, to answer your first question: yes when I plugged it in while off, it does give the battery charging icon, as well as it does give juice to the battery.
Additionally, I ran the suggested "lsusb" in the Linux Terminal while the Vibrant was in Download Mode, and I didn't seem to get too much in the way of interest of the Vibrant except this line:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Click to expand...
Click to collapse
Would that possibly be the Vibrant? Does "Linux Foundation" refer to a Linux device? Then again, I just ran it another time without the Vibrant plugged in, and it yielded the same results.. So, most likely.. dead usb port?? Or perhaps is this just a weird phenomena? Thanks again, for all the suggestions and comments; hopefully I'll be able to one day return the favours to others here on xda.
Sorry, looks like you have a faulty usb port on your phone
Sent from my Nero powered Vibrant
Thanks for helping troubleshoot that, however unfortunate it was to hear... Perhaps one last question though, as I would like to make sure I 'cover my basis', so to speak, would anyone have suggestions as to what to do when I talk to Samsung? Or would anyone know what the procedure is like; I have dealt with a faulty iPone 3gs before and basically all I did was wait for the replacement in the mail, and ship the faulty one in the same packaging. I realize I will need to contact them, but would anyone know what information they might need from me? (as in would it be a problem that I might not have an original receipt? (I contacted the seller about that, and have yet to hear back))
Simply put, while I have had Samsung products in the past (and have been for the most part very satisfied with said products); I would, however, like to make sure I don't mess something up within the warranty process for the Vibrant (at least in consideration that I wasn't the first purchaser; then again, I would hope that they would cover the 'basic' quality issues of their products for at least the normal 90 days.. but what do I know..).
Whatever the case my be, I greatly appreciate the help I've received here; if for nothing else, perhaps it will be useful in someone else's mishaps in their Android journey. Thanks again, and I will be exceedingly grateful for any further suggestions on the matter.
shalom24 said:
Thanks for helping troubleshoot that, however unfortunate it was to hear... Perhaps one last question though, as I would like to make sure I 'cover my basis', so to speak, would anyone have suggestions as to what to do when I talk to Samsung? Or would anyone know what the procedure is like; I have dealt with a faulty iPone 3gs before and basically all I did was wait for the replacement in the mail, and ship the faulty one in the same packaging. I realize I will need to contact them, but would anyone know what information they might need from me? (as in would it be a problem that I might not have an original receipt? (I contacted the seller about that, and have yet to hear back))
Simply put, while I have had Samsung products in the past (and have been for the most part very satisfied with said products); I would, however, like to make sure I don't mess something up within the warranty process for the Vibrant (at least in consideration that I wasn't the first purchaser; then again, I would hope that they would cover the 'basic' quality issues of their products for at least the normal 90 days.. but what do I know..).
Whatever the case my be, I greatly appreciate the help I've received here; if for nothing else, perhaps it will be useful in someone else's mishaps in their Android journey. Thanks again, and I will be exceedingly grateful for any further suggestions on the matter.
Click to expand...
Click to collapse
Contact Samsung what have you got to lose? The phone comes with 1 year manufacturer warranty, and it has been on the market since mid July 2010, so it is not even 6 month old.
Yea, I don't mean to be too non-committal, I just don't want to mess up a warranty; if that makes any sense. And hopefully the ~210 people who have viewed this thread thus far will find a conclusion of the situation somewhat helpful. I'll update this thread once some of the dust settles.. I'm most definitely a fan of xda! Thanks for all the help everyone!
EDIT: Contacted Samsung, and after listening to the 'did you check this list' for about five minutes, I received a free shipping label and they said it was covered by the 'repair warranty'. I'm optimistic that something good will come of it...
EDIT_2:
Well, what do you know, just got the package/phone a little under an hour ago. First of all, compliments to Samsung! Fantastic communication and customer service! I really thought that the Vibrant was unrecoverable and that I would most likely have to pay for a new one; but I was wrong! Opened the sealed package with the original Vibrant (I knew it was mine since I had already but a BestSkinsEver skin on it) and plugged it into the computer at, Wohla!, Odin recognized, Windows/drivers recognized, and I'm up and rolling!
Thank you once again everyone for the comments and helpful input! And know that Samsung rocks! (I won't be going back with apple products anytime soon..)
Love my phone, but I can't get it to mount to my pc. Before the latest update I was able to use easy tether and access my sd card to transfer files. After the update neither the PC nor the phone do anything when plugged in, other than charge the phone. I've only found one computer that I can mount my phone to. Has anyone else had this problem and found a solution? I've tried multiple USB cords and even HTC's support line. They seem to think Verizon's media manager is to blame, but I think it would happen with all of us if that were true.
BTW phone is completely stock.
I have the same issue.
http://forum.xda-developers.com/showthread.php?t=1546598
Not Quite The Same
My computer doesn't recognize my phone at all. My DINC worked fine on every computer I tried it on, too bad I can't get used to the smaller screen and the 3G speeds again.
What does your computer say under device manager? Might have to update drivers, or delete them and reinstall them.
Sent from my ADR6425LVW using Tapatalk
Just one entry has a problem, but my coworkers Samsung Captivate works in this PC. The other computer doesn't have any issues in Device Manager. When I try to update it the Hardware Update Wizard says that it could not find a better match for my hardware. I can't post the image yet, 8 more posts to go.
http:
//i43.tinypic.com
/2ymdeaa.jpg
I would try uninstalling and reinstalling the HTC drivers. You may also try a different USB port, if you haven't already.
CaliDerb said:
Love my phone, but I can't get it to mount to my pc. Before the latest update I was able to use easy tether and access my sd card to transfer files. After the update neither the PC nor the phone do anything when plugged in, other than charge the phone. I've only found one computer that I can mount my phone to. Has anyone else had this problem and found a solution? I've tried multiple USB cords and even HTC's support line. They seem to think Verizon's media manager is to blame, but I think it would happen with all of us if that were true.
BTW phone is completely stock.
Click to expand...
Click to collapse
Yeah I think it has to do with the Verizon bloat. My Dad's work computer won't see his phone but it sees mine just fine. We both have Rezounds, but mine obviously isn't stock like his.
Tempted to hard reset
I'm so fed up with this that I am tempted to let Verizon do a factory reset. Either it works or they'll send a refurbished phone and hopefully that will one will work. Either way one way or another its going to cost them man hours or phones. I'm fed up with the bloat and the problems it causes.
I'm posting from my Windows 7 i7 gaming rig. My Rezy is usb connected to my rig. I can navigate both my internal memory file system as well as my SD card file system from Win7.
My Rezy is locked and stock, btw. I love this phone.
Title says it all. I can't download any large apps, download from the browser. I can sideload my apps straight from google drive. I need a physical SD card to download files from the internet, and to download large apps, like VOEZ. Moving on, there is another issue I have with my unit. USB. I plugged it into my computer many times, and it just never finds it. I was once able to look at the files on the device with ADB enabled, but when I opened up a Windows VM (I run Ubuntu) and fired up Kingroot but could not find it, so I unplugged, and plugged it in again, only to lose the data connection over USB, and only charged from then afterwards. After this, I knew that the USB port was perfectly OK, so there was no damage or any issue to the port itself. When I had this phone as my sole daily driver before I had switched to my iPhone, it was neglected heavily (by me) because of these abhorrent issues that drove me insane. I now want to put some life back into this thing by rooting it, which was my goal from day 1 when I had gotten it, but these issues made such practically impossible. So, with the ramble out of the way, can someone find a way to fix this this internal storage and USB issue? I'd love to give it a chance once again. Oh, and I got this phone for free from a "government lifeline" program, which has its Androids completely restricted in a way where rooting is hard to achieve, but possible.
Model #: PG86100
Before this phone, or even my 6 Plus, I had a N5, which now has a broken display/speaker ZIF connector on the mainboard. I just wanted to point out that this was not my first android, and would really love to relive the days that I had with my N5 before it died.