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It may be hard to see in the picture, but my phone has streaks or ripples inside the screen. I noticed the problem day one before putting on a screen protector. Does anyone else have this issue or do I have a defective device?
If you're referring to the pyramid looking shapes "underneath" your screen that you can only really see from a side angle...that is what allows you to see the 3d images...if you're not referring to those...then we need a better pic, because there's too much going on in your current one to tell what could be a flaw
Ericj09 said:
It may be hard to see in the picture, but my phone has streaks or ripples inside the screen. I noticed the problem day one before putting on a screen protector. Does anyone else have this issue or do I have a defective device?
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It's tough to see exactly what you mean, but I think I see what you're talking about. The flash reflection makes it difficult to see. Anyways, if it's not the screen protector causing it, then I'd probably say it's defective. I have no flaws or blemishes in my screen at all. I'd take it to Sprint and get it checked out.
normal...stop looking at your phone in unusable angels under bright lights and you should be ok and never see it.
I do apologize for the lousy pic. I was reading about the 3D tech in the screen and understand that is there. Instead of my screen being solid black when it's off, it has random marks that kind of look like stretch marks. In a dark room its unnoticeable however at work(where it's bright as crap) I can actually see the lines while the screen is on. Couldn’t find any info on this anywhere.
I had the same thing on my first E3D and the guy at sprint thought I was crazy. You can only see them at the right angle so they are not noticeable 85% of the time. When I got my hands on a second E3D and held it just right the guy saw the same thing and did a return. No problems with the screen on my new one.
Mine is evident at any angle. I hate to complain, but I'll have this phone for over 2 years so I think I'll convince my sprint store to trade it out again. First one had large dust, dead pixels, majorly tilted screen. For me if I didn’t notice it all the time at work then it wouldn’t be an issue, but I do.
My friend had **** appear under his screen.... I want to say it looked like liquid, but it was very uniform and the water sticker things had not been tripped. it could only be seen under bright light such as the sun. Needless to say he returned it, the store employee said he had never seen it before.
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The original EVO had those ripples as well.....I happen to think thatsthe gorilla glass on the top.....I noticed that a long time ago with my OG EVO.....and I had 5 of em LOL......but yeah....not.doubting ya Vin.......but remember that from before.....
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reverepats said:
The original EVO had those ripples as well.....I happen to think thatsthe gorilla glass on the top.....I noticed that a long time ago with my OG EVO.....and I had 5 of em LOL......but yeah....not.doubting ya Vin.......but remember that from before.....
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Slightly, but nowhere near as prominent and uniform as with the 3d. You had 5 bad phones homie!
Thanks guys I appreciate the feedback. I researched all over the internet and could not find a reasoning behind these so called water marks or stretch marks under the screen. It must have something to do with the way HTC melds the screen together. Anyway I'm going to the sprint store today to see if they will work with me as it is obviously a defect. Seems to be an extremely rare issue so far or no one has noticed. Unfortunately for me where I work we have very bright lights so I noticed it right away. As with any product there seems to be a few bad batches of these phones out there. Hopefully number 3 will be near perfect.
Here's a slightly better pic
Perhaps you could clean the screen and then post a fresh pic. I'm having a difficult time discerning smudges from what you're referring to.
Do you have a screen protector on your phone?
Me and 3 friends have 3d's. Every one has the same thing, if you look at them from the side, almost 90 degrees, you can see a texture to the glass, and it almost seems like you would be able to feel it, but I believe its just the gorilla glass resin.
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SAShady said:
Me and 3 friends have 3d's. Every one has the same thing, if you look at them from the side, almost 90 degrees, you can see a texture to the glass, and it almost seems like you would be able to feel it, but I believe its just the gorilla glass resin.
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We discussed those textures (see my first post in thread), but those are not what he's referring to
The screen was totally clean in the new pic. Yes I have a stick on screen protector and it has no effect on my problem. I realized I couldn't whipe the streaks out before I put it on.
Vinchenzop said:
Slightly, but nowhere near as prominent and uniform as with the 3d. You had 5 bad phones homie!
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lol.....I KNOW IT SOUNDS EXTREME, but i got my first one since launch...so yes, thru all the time up till i got my 3D i had 5.....i know 2 i dropped in paint at work....woo-hoo....LOL. hmmmm, i dunno it seemed to me that the ripples looks the same on both, but hey, i could be wrong.
EDIT....and im talking about the ripples....not scratches..i dont think scratched would be there by default
I would take it in. I can clearly see what you're talking about, and mine definitely doesn't have any kind of vertical streaking like that.
Okay, if the screen was clean in that last pic, I think I see what you're talking about now. The darker lines that almost look like a fingernail drew them? And you're sure they aren't between your screen protector and the glass? I'd take it back, that's not right.
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So far after owning the phone for 3 days I've noticed several problems with my Note and may go ahead and return it for a new one. First my stylus seems to to thinks its pressed down when it's not but only towards the bottom of my screen where the "space" and "." key are on the Samsung keyboard. Secondly I've noticed a dark splotch and some dots towards the top of my screen thats only visable on grey to black colors and is really only visable at night. Lastly ive beeb unable to get my USB host to work, though its possible its just the cable (from/for my old Nokia N810). Anyways have any of you guys experienced these problems or other problems and is it worth returning in my case? Thanks.
Yes!!!! Mine does that too around the space and period key. Have you oc'd? I think that is my issue. I returned my phone and got a brand new one but it still had the same issue but only after that. And only after charging.
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Is a no brainer that if you have anything but a beautiful screen you should return it, the screen in this phone is amazing so if you notice anything like you say I would definitely return and get it replaced for a new one.
Sent from my awesome Galaxy Note!
I also have the dark spots. If i go into google and type in black screen and make it full screen and go under a blanket in pitch black there are spots on the screen that look like large individual pixels that are more black than the rest kf the screen. Theres probably like 28 tiny squares that so this.
Cant see them on any other color though. And cant sse them them at day when on a black screen.
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There is a thread about the stylus issue here in the forums. Sorry can't get you the link right now. I can tell you mine does not do that.
About the splotches, it's inherent to how AMOLED screens are manufactured. Everyone has them. Some worse than others. It has never bothered me though.
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petros855 said:
Yes!!!! Mine does that too around the space and period key. Have you oc'd? I think that is my issue. I returned my phone and got a brand new one but it still had the same issue but only after that. And only after charging.
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No mine is still completely stock, never overclocked.
I'll look around. I was interested if anyone had similar issues. Thx!
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Tikerz said:
There is a thread about the stylus issue here in the forums. Sorry can't get you the link right now. I can tell you mine does not do that.
About the splotches, it's inherent to how AMOLED screens are manufactured. Everyone has them. Some worse than others. It has never bothered me though.
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Thanks. I cant see them unless its literally pitch black in the house and even then i have to quint.. So it dkesnt bother me. Otherwise the screen is beautiful.
Btw i dont have the spen problem either.
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mrandyp69 said:
Thanks. I cant see them unless its literally pitch black in the house and even then i have to quint.. So it dkesnt bother me. Otherwise the screen is beautiful.
Btw i dont have the spen problem either.
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Yeah really the screen spots arent a HUGE issue for me its the stylus, the fact it only does it in that one spot leads me to believe its a digitizer issur rather than just the stylus, though it doesnt do it with my ThinkPad tablet PC's Wacom pen...
Please go to this thread and run all the image/video tests to see if your screen issue is even worse than you think right now:
http://forum.xda-developers.com/showthread.php?t=1515299
Well guys I took my Note to the AT&T store and showed them the problem with the stylus, both display models did it and the Note one of the AT&T employees owned did the same thing, they gave me another Note but it did it worse! so I got them to give me back my original Note. What do you think? mass defect? does anyone elses do this?
I was so happy with my Note. Great battery life, fast response, minimal/no black crush... and then something caught my eye when I loaded up the Google Play app. For a split second while the background was changing, I noticed the faint imprint of the "Texting and driving it can wait" sticker that comes affixed to the phone when I first bought it. I thought I was seeing things.
Then I loaded up the S-Memo app where it has a tan background and is easy to see screen damage. I deleted my s-memos to get a clear picture of the screen, and sure enough I clearly see the entire imprint of the sticker that comes affixed to the phone. I tried cleaning it, rubbing it, yelling at it, and nothing made it go away, It's permanent. I don't even drive!
What the hell?! Has anyone else noticed this? Try it -- go into your S-memo app and delete enough of your picture memos so the tan background is showing. Anyone else have screen damage?
I apologize for the tone of my first post -- this is already my first replacement Note as the first had a dead/hot pixel cluster that was instantly visible upon powering up the phone.
Off to Best Buy tomorrow to get a replacement.
Edited to include a photo of the issue.
Wow just checked mine and its not there go return it thats beat
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No inprint here.
Easy solution to this though, just take it back and get a new one. At least I hope it didnt take you more than 30 days to notice this.
im sorry.. that is HILARIOUS
you can get a new one though. do it up man. this phone is GREAT.
Lol.
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How does that even happen?
It's not residue on the screen is it?
Guess they were trying to get there point across lol. I would try Goo Gone before returning it.
Goo gone is sone amazing stuff, but I personally try to not use chemicals on any electronics anymore... too many companies are using exotic films on the glass these days. If your return wont be that hard, i'd just do that.
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wtf? How would that even happen? It's just a vinyl sticker!
Naw man, that's whack - go exchange it. I can't even imagine what that phone went through to get a permanent imprint from the sticker on it.
Er.... have you removed the sticker..???
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You know your note is a really Smart phone if its trying to tell you something. On a serious note, hope you got an exchange from BB.
-Once you go NOTE, you'd say 4 inches a Joke
How could this possibly happen? Because it's not like it's stencil letters, it comes on one vinyl strip
Only way I could see this happening is if you left the sticker on and set it outside in the sun for days
Exchange it!
Or try Mr. Clean's Magic Eraser
I would just replace it. Using any form of chemical or magic eraser could potentially cause damage, which could void your warranty. My experience with Best Buy exchanges, they are really good about it, as long as there is no damage to the device. It's not worth the risk. It sucks that this happned to you, but you have to admit, of all the possible flaws on a phone, you got the king of them all.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
After seeing this thread I had to check mine (doesn't appear on mine).. That is one freakish issue and definitely should be exchanged.
Keep us informed on how you make out.
No way would I even attempt to clean it, just return it.
To answer some questions: Yes, I took the sticker off, but only after using it with it on for a couple days until my screen protector arrived. I was very careful about using it and, this may not show in the picture, but the ENTIRE protector is imprinted on the screen INCLUDING the border.
I truly have no idea what caused this, my only guess is a manufacturing defect. Off to Best Buy now. I'll report back with my non-cursed Note *knocks on wood*
Also, thanks to you all for the many lulz this thread has provided me in my "fist-world sorrow."
Dude!
demigodchewtoy said:
To answer some questions: Yes, I took the sticker off, but only after using it with it on for a couple days until my screen protector arrived. I was very careful about using it and, this may not show in the picture, but the ENTIRE protector is imprinted on the screen INCLUDING the border.
I truly have no idea what caused this, my only guess is a manufacturing defect. Off to Best Buy now. I'll report back with my non-cursed Note *knocks on wood*
Also, thanks to you all for the many lulz this thread has provided me in my "fist-world sorrow."
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You're joking right? You used the phone with it on there for a couple of days and are wondering why the image is burned into your phone?? Even going as far as saying your not is cursed?
My guess: You left the TXT & Drive sticker on there while using it, and the heat generated from the phone on the screen made it rub off. (like iron on graphics on a shirt). To make it worse, you put a screen protector on it further locking in the imprint for several more uses.
Mystery solved?
Today I went to best buy to buy this because they price matched letstalk to 199$. The woman I delt with sighed and ughed the whole time. Really rude. I ended up adding a line. Burning a sim. And moving the phone to my main line to get the upgrade.
Now I noticed this when I got home but im disappointed in build quality. I dont know if it was me snapping the back cover back on. But the top of my screen was loose. And the bottom leaked light from the leds because well..the glue holding the screen clearly was not that good. I immediately called back and was upset and went to exchange and now im all fine.
But now im paranoid about snapping back in my back cover. How cheaply made is this thing? Anyone run into hardware issues yet? Best buy has a 30 day exchange policy. Thank god.
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What LEDs are you referring to?
adrynalyne said:
What LEDs are you referring to?
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im referring to the bottom of the phone, when the leds were lit up, you saw on the side of the phone light leakage, and on the top of the phone if you pushed down gently on any corner the screen was loose.
Sounds like a bad device. I haven't had any problems and since there aren't many threads about it, I'd say that other users aren't having problems either.
BennyJr said:
Sounds like a bad device. I haven't had any problems and since there aren't many threads about it, I'd say that other users aren't having problems either.
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i just hope this isnt a common issue, i don't want it to happen to this one as well.
They wouldn't give me a price match to letstalk
I can assure you that this is NOT a normal issue with this phone... But, if you don't think something is right about it then you have every right to exchange! It's YOUR money and if your not happy then exchange away...
Only reason I got is because they price matched. I told them I know its not on your list. But other best buys have done.
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sorry about your experience, I suppose it is expected that there are lemons in the bunch, but it just sucks to know you got one of em. Rest assured it's not a common problem. I'm sure others will testify that yours is a unique issue.
gr8fasushi said:
sorry about your experience, I suppose it is expected that there are lemons in the bunch, but it just sucks to know you got one of em. Rest assured it's not a common problem. I'm sure others will testify that yours is a unique issue.
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im just gonna be super fragile and not squeeze the screen when putting on the back cover if i ever have to take it off now. >_< just precaution! i dont wanna ever have to get a refurb.
Its ok. Crisis averted.
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Samsung's thin battery covers are reasonably robust regarding battery removal and handling. Even improperly installed, the plastic has given and snapped into place. I owned a Charge and Galaxy Nexus with similar battery covers and I have never broken a tab.
I have (3) batteries for my Note 2 and swap every other day without worry of breaking anything. Samsung knows removable covers...
Yeah ive had a nexus and s3 no issues. Note 2 day one screen lose from snapping in battery cover or something . Go figure.
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imablackhat said:
im just gonna be super fragile and not squeeze the screen when putting on the back cover if i ever have to take it off now. >_< just precaution! i dont wanna ever have to get a refurb.
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Sounds like you already got one. Take it b ack and exchange it!
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I already exchanged it for this device ive been using five days uptime so far.
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I dropped my Note 2 right on the face and broke the glass. The top right corner looks like a spider web with a few cracks stretching to the bottom. The display still works though . I plan to get a new glass and replace it myself. I've found quite a bit of info on how to do it.
My only question is this. When I last made a call with it the screen wouldn't come back on when I pulled it away from my face. I'm hoping it's just because of the cracks that run right across the 2 sensors at the top. Do you think it could be that or do you think maybe one of the sensors broke when it fell.
I sure don't want to have to replace the whole lcd unit. That's about $250 while the glass is about $20.
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Hey yu... ...dirt has gotten in a few peoples proximity sensors making them not work...most people use an air compressor to clear it...broken glass.. probly a chard
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lukegman said:
Hey yu... ...dirt has gotten in a few peoples proximity sensors making them not work...most people use an air compressor to clear it...broken glass.. probly a chard
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Hey thanks Luke. It's good to see you again. I'm actually using my Charge again for calls and texts. I find I've gotten really spoiled by my Note. The old phone feels clunky and slow.
Thanks for the good info. I'll definitely look for that when I take the busted screen off. It'll take a few days to get the parts. Wish me luck. I think I'm gonna need it. It looks like a hard job.
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Another question. I'd like to be able to make the display stay on when I'm holding it up to my ear. Does anyone know a way to do that? I'd really like to use my Note even though the screen is broken. I don't like my Charge any more because it's too small.
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stueycaster said:
Another question. I'd like to be able to make the display stay on when I'm holding it up to my ear. Does anyone know a way to do that? I'd really like to use my Note even though the screen is broken. I don't like my Charge any more because it's too small.
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Open the phone to the dialer. Hit the menu touch button then call settings. Un check auto off during call. The setting even says turn off proximity sensor.
BoostedB18C said:
Open the phone to the dialer. Hit the menu touch button then call settings. Un check auto off during call. The setting even says turn off proximity sensor.
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Thanks. I can't believe I never noticed that. Now I can use it til I can fix the screen. Just waiting for parts.
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small crack with resolution prob.
I have a small crack in upper right of screen & now my sharp color is gone. It is now very dull almost like I used a photo app & added an overlay to it. Need some advice
Well I got my parts and got the tools I needed to fix my screen. The problem was I got the wrong type plastic razor blades. I got scraper blades instead. I tried it anyway and ended ripping my LCD screen. Now it's costed an extra $ 200+ for a LCD Digitizer assembly. Hopefully the next day delivery will still work even though yesterday was a holiday and the post offices were closed.
Anyway, what I'm leading up to is don't try this if everything isn't kosher. It's a tricky job.
Update: I found out they won't even ship it til Monday. I guess I don't get it back this weekend. I really don't like my old Charge after using my Note all these months.