Today I went to best buy to buy this because they price matched letstalk to 199$. The woman I delt with sighed and ughed the whole time. Really rude. I ended up adding a line. Burning a sim. And moving the phone to my main line to get the upgrade.
Now I noticed this when I got home but im disappointed in build quality. I dont know if it was me snapping the back cover back on. But the top of my screen was loose. And the bottom leaked light from the leds because well..the glue holding the screen clearly was not that good. I immediately called back and was upset and went to exchange and now im all fine.
But now im paranoid about snapping back in my back cover. How cheaply made is this thing? Anyone run into hardware issues yet? Best buy has a 30 day exchange policy. Thank god.
Sent from my SCH-I605 using xda app-developers app
What LEDs are you referring to?
adrynalyne said:
What LEDs are you referring to?
Click to expand...
Click to collapse
im referring to the bottom of the phone, when the leds were lit up, you saw on the side of the phone light leakage, and on the top of the phone if you pushed down gently on any corner the screen was loose.
Sounds like a bad device. I haven't had any problems and since there aren't many threads about it, I'd say that other users aren't having problems either.
BennyJr said:
Sounds like a bad device. I haven't had any problems and since there aren't many threads about it, I'd say that other users aren't having problems either.
Click to expand...
Click to collapse
i just hope this isnt a common issue, i don't want it to happen to this one as well.
They wouldn't give me a price match to letstalk
I can assure you that this is NOT a normal issue with this phone... But, if you don't think something is right about it then you have every right to exchange! It's YOUR money and if your not happy then exchange away...
Only reason I got is because they price matched. I told them I know its not on your list. But other best buys have done.
Sent from my SCH-I605 using xda app-developers app
sorry about your experience, I suppose it is expected that there are lemons in the bunch, but it just sucks to know you got one of em. Rest assured it's not a common problem. I'm sure others will testify that yours is a unique issue.
gr8fasushi said:
sorry about your experience, I suppose it is expected that there are lemons in the bunch, but it just sucks to know you got one of em. Rest assured it's not a common problem. I'm sure others will testify that yours is a unique issue.
Click to expand...
Click to collapse
im just gonna be super fragile and not squeeze the screen when putting on the back cover if i ever have to take it off now. >_< just precaution! i dont wanna ever have to get a refurb.
Its ok. Crisis averted.
Sent from my SCH-I605 using Tapatalk 2
Samsung's thin battery covers are reasonably robust regarding battery removal and handling. Even improperly installed, the plastic has given and snapped into place. I owned a Charge and Galaxy Nexus with similar battery covers and I have never broken a tab.
I have (3) batteries for my Note 2 and swap every other day without worry of breaking anything. Samsung knows removable covers...
Yeah ive had a nexus and s3 no issues. Note 2 day one screen lose from snapping in battery cover or something . Go figure.
Sent from my SCH-I605 using xda app-developers app
imablackhat said:
im just gonna be super fragile and not squeeze the screen when putting on the back cover if i ever have to take it off now. >_< just precaution! i dont wanna ever have to get a refurb.
Click to expand...
Click to collapse
Sounds like you already got one. Take it b ack and exchange it!
Sent from my SCH-I605 using Tapatalk 2
I already exchanged it for this device ive been using five days uptime so far.
Sent from my SCH-I605 using xda app-developers app
Related
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Xcor3 said:
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Click to expand...
Click to collapse
take it back, there have been a fair share of complaints about the Amaze, I am contemplating jumping to the GSII
mikeschevelle said:
take it back, there have been a fair share of complaints about the Amaze, I am contemplating jumping to the GSII
Click to expand...
Click to collapse
lol.. you just replied to my listing for the gs2. im not taking trades unless its galaxy nexus.
but yeah, i think im gonna do that
mikeschevelle said:
take it back, there have been a fair share of complaints about the Amaze, I am contemplating jumping to the GSII
Click to expand...
Click to collapse
Just curious, what are these other complaints you are talking about?
Sent from my HTC Amaze 4G using xda premium
Xcor3 said:
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Click to expand...
Click to collapse
Get it replaced. But the capacitive buttons does make it look like the screen is bleeding. I got used to it after 2 days or so. It's an amazing phone. I love it.
battery life, screen bleed, touch capcitive issues, some grounding issues
i already got the label and everything, just gotta drop it off.
i really like this phone, exchanging for the same one
Xcor3 said:
i already got the labels and everything, just gotta drop it off.
i really like this phone, exchanging for the same one
Click to expand...
Click to collapse
why not have two
Xcor3 said:
i already got the labels and everything, just gotta drop it off.
i really like this phone, exchanging for the same one
Click to expand...
Click to collapse
Good call.
mikeschevelle said:
why not have two
Click to expand...
Click to collapse
theyd charge me if i dont return it.lol
I also have some screen bleed. Never thought about sending it in cause its the only phone I have. If I got it under manufacturers warranty would they send me different phone???
Then I ship this back or do I have to ship mine out first??
Sent from my HTC_Amaze_4G using XDA App
Xcor3 said:
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Click to expand...
Click to collapse
Yours sounds more like one of those facebook statuses rather than something connected with this forum.
Sent from my HTC Amaze 4G using xda premium
claud_face said:
I also have some screen bleed. Never thought about sending it in cause its the only phone I have. If I got it under manufacturers warranty would they send me different phone???
Then I ship this back or do I have to ship mine out first??
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
But that's the thing. Unless your "screen bleed" is completely different than the pictures posted here every Amaze is going to be the same. The capacitive buttons are too bright on black screens and the light leaks through to the area of the screen right above them.
Every phone has this problem.
Sending it in will just get you another phone with the same problem.
claud_face said:
I also have some screen bleed. Never thought about sending it in cause its the only phone I have. If I got it under manufacturers warranty would they send me different phone???
Then I ship this back or do I have to ship mine out first??
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
i exchange phone on t-mobile all the time, if thats your provider, youll have to tell them about the issue, and hopefully they send you a replacement, its only going to be the phone, no battery case, just the phone, then once you get it you can then send your old one back without the battery and case cuz youre gonna be using them on the new one
Xcor3 said:
theyd charge me if i dont return it.lol
Click to expand...
Click to collapse
LOL i meant return it, get the new one and then trade me your white GS for my amaze = 2 Amazes
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
the three bright spot are on all models, its a known issue with the phone, they may take it back, but you will get an other one with the same issues.
mrmako777 said:
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
Click to expand...
Click to collapse
i dont think it matters how many you physically return but if your requesting them from insurance they do because a lot of people scam insurance and just sell their devices.
Although, the capacitive lights at the bottom do leak, a lot. this is a well known issue and its highly likely that the next Amaze you get will have the same issue. If I were you, I'd at least root, and download adjbrightness from the market and just turn em off. It saved me some battery and got rid of all the light leakage hope I helped bro
if it is a deal breaker for ya, just get the GSII, its a good one too
mikeschevelle said:
the three bright spot are on all models, its a known issue with the phone, they may take it back, but you will get an other one with the same issues.
Click to expand...
Click to collapse
check out this thread (http://forum.xda-developers.com/showthread.php?t=1438805) see how this guys 3 dots are barely noticeable? mine are as bright as the cap keys themselves and the display model at 2 stores ive been to doesnt have em. i can deal with the way those look in the pic, but mine are super noticeable
mikeschevelle said:
if it is a deal breaker for ya, just get the GSII, its a good one too
Click to expand...
Click to collapse
had one of those too and had a bunch of ghost lines and blobs, plus the low resolution didnt really appeal to me on such a big screen
You can exchange it as many times as you want. Hell, I exchanged mine 4 times in one week! The issue I keep having is I have blue lines in my LCD. I am on my 6th replacement.
mrmako777 said:
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
Click to expand...
Click to collapse
Light bleed is a known issue. There is a modification you can make to almost completely fix. I say it doesn't affect normal usage so I left it alone. Strongly recommend you stick with amaze. It's a great device.
Sent from my HTC_Amaze_4G using xda premium
hasoon2000 said:
You can exchange it as many times as you want. Hell, I exchanged mine 4 times in one week! The issue I keep having is I have blue lines in my LCD. I am on my 6th replacement.
Click to expand...
Click to collapse
LMAO. thats being assertive isnt it? good to know, we pay far too much money for phones that should be flawless right out of the box. guess ill be exchanging this for another, and another until they get it right!
glacierguy said:
Light bleed is a known issue. There is a modification you can make to almost completely fix. I say it doesn't affect normal usage so I left it alone. Strongly recommend you stick with amaze. It's a great device.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
mrmako777 said:
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
Click to expand...
Click to collapse
I never noticed these on my phone until last night when I was watching a show on my phone. Kind of annoying, and I'm hoping they don't get worse. I don't know how they would, but I've had the phone for two months and never noticed it till now.
For sure exchange though, I doubt they flag your account for having phone hardware issues. I only had 4 mytouch4gs in a year, but I was annoyed enough to get a free amaze out of it. They're good with exchanges. Wish they didn't have to be and the phones worked, but oh well.
Sent from my HTC_Amaze_4G using XDA App
It really sucks having blue lines in the LCD. Since I am not far from Chicago, the cold weather here I believe is triggering the issue. I am going to keep exchanging until HTC gets it right and T-Mobile sends me a good phone lol.
Exchange it man! Don't be shy. You deserve what you pay for and tmo needs to be held responsible for providing that. Guarantees are only useful if you use them! If they overcharged you for some service would you just pay it because you don't want to burden them? I do agree it can be a pain to bring it in, I would go so far as to request a discount on your service. Never forget, they are there to serve you!
P.S. I also never lock myself into contracts, just so I have the option to quit. You would be amazed how much better service you get from the "customer retention center."
Sent from my HTC Desire Z using Tapatalk
As far as I know, most if not all amazes have a dead pixel, capacitive buttons lights leak into the screen and the blue lines are normal no need to replace your phone, besides, its not a big issue.
Sent from my HTC_Amaze_4G using xda premium
I don't think mine has a dead pixel
Sent from my HTC_Amaze_4G using XDA App
eggydrums said:
As far as I know, most if not all amazes have a dead pixel, capacitive buttons lights leak into the screen and the blue lines are normal no need to replace your phone, besides, its not a big issue.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
I definitely don't have any dead pixels in all 3 of my Amazes
mrmako777 said:
LMAO. thats being assertive isnt it? good to know, we pay far too much money for phones that should be flawless right out of the box. guess ill be exchanging this for another, and another until they get it right!
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
Click to expand...
Click to collapse
Under the cap buttons? Really? I guess I will have to see the picture when u post it. The known light bleed issue is 3 white spots above the cap buttons... More so in between each cap button... But on the screen. It's noticeable when the screen has a black background. If that's not what you're talking about, then u may have a faulty device
Sent from my HTC_Amaze_4G using xda premium
glacierguy said:
Under the cap buttons? Really? I guess I will have to see the picture when u post it. The known light bleed issue is 3 white spots above the cap buttons... More so in between each cap button... But on the screen. It's noticeable when the screen has a black background. If that's not what you're talking about, then u may have a faulty device
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
yup, its strange for sure. ive been spending so much time trying to restore my wifes kindle fire that i havent had much time for anything else. ill try and get a pic up in a few!
I don't have any blue lines or dead pixels on my Amaze, but so have the very common light bleed onto a dark screen, which was annoying.
I downloaded an app called screen filter off the market and it shuts the lights off on the soft keys. It was god sent! Didn't have to root my device either.
Not sure what you are talking about. Honestly don't want to as it may bother me if I see it on mine because of your picture, lol!
Loving this phone! Granted I just got it.
Sent from my HTC_Amaze_4G using Tapatalk
ok guys, just got back exchanging my 2nd device at a different store and wait for it...wait for it...this thing is flawless (so far)!!!! very, very minimal light bleed and absolutely zero light coming from in between the cap buttons...
the store i bought the first 2 units from admitted to me that they sold very few amazes so i figured i must have been getting old stock. well it turns out, the other store i went to today had gotten burglarized a few weeks ago and had all completely new inventory. looks like the newer units have maybe addressed our concerns? not sure, but at this point im very happy!!
now that i got a good unit, you guys are stuck with me here for awhile! LOL
That's cool man. Glad to hear you got a good Amaze.
It was funny after reading this thread, I kept looking for those spots you were talking about, which I do get, but bleeds into the screen and that app took care of that problem. But having it outside in the sun, I noticed those blue lines. It is faint, but there. Looks like a grid. I assume these are on all of the devices? I can't see it much unless outside and the sun beating on it at a certain angle.
Kind of how my Kindle Fire is as well.
Sent from my HTC_Amaze_4G using Tapatalk
So this has been somewhat bothering me since pretty much day one and I have told myself it's not a big deal just me being "nit picky" but I just have to mention and ask...
My DNA is "creaky" on the front glass I clean my display endlessly and it makes a creaky (for lack of a better description or recording of the actual sound..) sound.. I also notice that when I put it down there is a noise from the camera area.. (maybe auto focus lens..)
but my main concern is the creaky sound on the front and when i grip the phone on the sides...
Does anyone else notice this?
Thats too bad to hear. Mine is solid all around.
Sent from my HTC6435LVW using xda app-developers app
Yeah, no creaks here after a month
Sent from my HTC6435LVW using xda premium
Nothing here
Sent from my HTC6435LVW using xda premium
I've had mine for a while and if is still solid l around. I just bought a incipio case for it and its even more solid.
Sent from my HTC DROID DNA.
You sure it's not the glass on the camera? If I tap above it, it sounds like a creak. I checked brand new ones and they all do it
Sent from my HTC Droid DNA.
If your phone is less than 14 days old, you may easily get it replaced at Verizon store.
I had this issue, and got a new replacement without any hassle.
You just got a phone like that. Either get it replaced or get used to it. Sorry...
I wouldn't be happy either. Doubt Verizon will swap it for that. I'd try to tell them it gets hot or doesn't hold the charge or something. They swapped my husband's Rezound cause it was hot and dying in a matter of hour when plugged in and used as GPS in the car. Tell them you have a problem like that.
Sent from HTC Droid DNA
well, crap... all this time I should have gone by the VZW store to check the demo units or ask here like I thought about originally... I got my phone at Best Buy and out of the return policy I could probably get the my friend at VZW to replace my phone under warranty.. it's just that in the past I have had issues CLNA phones..
lazarus2297 said:
well, crap... all this time I should have gone by the VZW store to check the demo units or ask here like I thought about originally... I got my phone at Best Buy and out of the return policy I could probably get the my friend at VZW to replace my phone under warranty.. it's just that in the past I have had issues CLNA phones..
Click to expand...
Click to collapse
My DNA its a CLN that I got as a alternate replacement and was literally flawless.
Sent from my HTC6435LVW using xda premium
Mines been solid since I got it. And I'm very particular when it comes to creaky phones. I'd try to get a replacement.
Mine creaked bottom right, replaced it and its better though I can briefly recreate the noise if the battery flap isn't seated properly.
vdChild said:
My DNA its a CLN that I got as a alternate replacement and was literally flawless.
Click to expand...
Click to collapse
Same here.
Mine is solid as a rock.
This set is "the nuts"! (poker term).
Except for the fact that you can't even look at it without somehow touching the rocker volume and changing the setting.
I don't want a case on it so I just remember to handle it without actually touching it.
Or get Volume Locker app.
With case off, no creaks on mine. Then again, the instant I pulled it out of the box, I babied it in a screen protector and ballistic sg case. My Nexus 7 though, creaks like no other.
Sometimes phones can begin to show creaking after having a case on it that was too small for it. Have you recently had problems removing a case?
I have two DNA's and had to replace one due to this creaking sound. Verizon did not think it was a problem, but exchanged it anyway after I insisted the sound was bothering me.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
I have two DNA's and had to replace one due to this creaking sound. Verizon did not think it was a problem, but exchanged it anyway after I insisted the sound was bothering me.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
that looks what I may have to do.. good thing is if the replacement shows up and is not acceptable i can just send it back for another..
I've never even heard of this...
My employee edition does this. It is quite weird and happens in the bottom left corner
Sent from my cm_tenderloin using Tapatalk HD
No sign of it last night. Today i called and they had it in the lost and found.
Anyone want to take bets on what it looks like? No case no screen cover.
I did go through the bs of changing all my passwords last night as i have no lock on it also. That was annoying but probably was time to do that anyways.
While i had everything backed up one scary thought was if someone logged in they could have deleted my backups :/
Ohh nooo...itll prolly be pristine man mayb a lil scratch on the bezel....:/
^ Yeah, true. Never understood when my friends were entering a Wall of Death with phones and cameras... Lol. Lamb of God pits have no care for technology.
Sent from my VZW Galaxy Note II, hyper powered via MeanBean ICE 1.05
- Hyperion 6,200MAh Extended Battery
- Modded Otterbox to fit battery
- An S-Pen (deal with it)
Well its back in my possession.... it appears to held up pretty well. there is a major dent in the side and about 2-3 little scraches on the screen and one bigger scratch. Very usable. I thought for sure it would have been smashed into bits.
And i am thankful for whoever turned it in
*EDIT*
I can post pics if people want but its really not that exciting. Had it been smashed into dust then maybe
Thats crazy your so lucky to get that back in one peice!!
Sent from my SCH-I605 using xda premium
gnex0422 said:
Thats crazy your so lucky to get that back in one peice!!
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
Man, hes lucky to even get it back. My luck, someone would have taken the phone, go through all my stuff and steal my identity.
Sent from my SAMSUNG-SGH-I317 using xda premium
JustusIV said:
Well its back in my possession.... it appears to held up pretty well. there is a major dent in the side and about 2-3 little scraches on the screen and one bigger scratch. Very usable. I thought for sure it would have been smashed into bits.
And i am thankful for whoever turned it in
*EDIT*
I can post pics if people want but its really not that exciting. Had it been smashed into dust then maybe
Click to expand...
Click to collapse
I'm curious of the damage! Post pics!
Sent from my SCH-I605 using xda app-developers app
I will post when I get out of bed I am trying to sleep of the wear and tear on myself. .... lol
Sent from my SCH-I605 using Tapatalk 2
Oddly enough it was put in airplane mode so my remote software didn't work.
Sent from my SCH-I605 using Tapatalk 2
JustusIV said:
Oddly enough it was put in airplane mode so my remote software didn't work.
Click to expand...
Click to collapse
Someone knew what they were doing. It's good you changed your passwords. Losing my phone would be my worst nightmare. I normally do not use lockscreen security, but I will probably change that.
sublimaze said:
Someone knew what they were doing. It's good you changed your passwords. Losing my phone would be my worst nightmare. I normally do not use lockscreen security, but I will probably change that.
Click to expand...
Click to collapse
I always say that, then it lasts half a day and I ditch the lockscreen again...
nrfitchett4 said:
I always say that, then it lasts half a day and I ditch the lockscreen again...
Click to expand...
Click to collapse
Yeah me too. It will be nice when phones use built-in biometric security, and no more PINs or patterns. I check my phone no less than 50 times a day, and doing a PIN/pattern each time gets tedious.
sublimaze said:
Yeah me too. It will be nice when phones use built-in biometric security, and no more PINs or patterns. I check my phone no less than 50 times a day, and doing a PIN/pattern each time gets tedious.
Click to expand...
Click to collapse
Even since I got my phone stolen and people started posting some really nasty stuff all over Facebook and twitter i now use a lock screen. It might be tedious but it's worth it for a little bit of protection to ward off most people. In the end if someone wants to get in your phone they are going to but having a slight deterrent is nice.
I agree, pictures anyway!!
Dude...I am sooo happy for you man.
I used to use a pattern lock buy stoped because its a pain. And really if they know anything about android they'll just boot into recovery and do a factory reset.
Sent from my SCH-I605 using xda premium
droidx2.3.3 said:
I used to use a pattern lock buy stoped because its a pain. And really if they know anything about android they'll just boot into recovery and do a factory reset.
Click to expand...
Click to collapse
True, but if you have sensitive data in an open email or notepad app, you could be screwed.
Sent from my SCH-I605 using Tapatalk 2
Yea this phone is pretty tough. I left mine in the lightbar of my patrol car and drove off the other day. Realized a half mile down the road and was like oh ****. Made the block and couldn't find it. Searched for like 30 minutes and chalked it up to a loss. Next day I drove the block three time at 5mph and found the phone up against the curb. UAG case was off, battery cover off, battery out and screen down. Was like Yes! But I bet the screen is busted (mainly just wanted pics off it) turned it over and not a scratch on the screen. Looked like it had tire print on it though. 2 minor dings along the side bezel was all the damage the phone took. Case had big black tire marks and was scratched to hell though.
Pen popped out and never did find it was the only bad thing.
It's a tough phone for sure.
I would call that some serious luck bro... as my Luck Stands.. I had to get my vision checked and I went to Target.. I set my previous phone (Thunderbolt) on the table and forgot I had done so and went in and had my vision looked at.. came out and it was gone.. :-\ good thing it was only a TBolt and not my Note or I would have raged on that store. LOL
Lucky lucky.
Sent from my SCH-I605
Hey is anyone else experiencing this issue with the phone back peeling? It is really bad alongside the audio jack. It's starting to crack around the input for the charger also. Seems like a defect. I wouldn't think this would be normal wear and tear after only a month.
Sent from my LG-H901 using XDA Free mobile app
This is a pic.
Did you sport a case with phone?
jcnbama said:
Hey is anyone else experiencing this issue with the phone back peeling? It is really bad alongside the audio jack. It's starting to crack around the input for the charger also. Seems like a defect. I wouldn't think this would be normal wear and tear after only a month.
Click to expand...
Click to collapse
Mine isn't doing that at all, but I've only taken the back off one time since the day I bought the phone. My battery and SD card promo pack are showing up tuesday, and I'm sure mine will be peeling once I start swapping batteries every day.
Luckily for us, replacements are available: http://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=lg+v10+back+cover&_sacat=0
I don't use a case... But really this shouldn't be happening. I have taken the back off maybe 5 times? This is something that younger expect to start happening after 6 months of use.... And what about the spot beside the charging port?
I'm gonna see if I can maybe get them to send a replacement back. I don't feel like this is something you'd normally expect of a 6 week old phone. IMHO
Sent from my LG-H901 using XDA Free mobile app
jcnbama said:
And what about the spot beside the charging port?
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Click to collapse
That's probably from taking an inaccurate aim when stabbing in the USB cable, but I agree that it shouldn't be happening at all.
jcnbama said:
I'm gonna see if I can maybe get them to send a replacement back. I don't feel like this is something you'd normally expect of a 6 week old phone. IMHO
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You should, this is a flaw that we will all face, so please update us with any response you get.
Your right, shouldn't be happening. I never go naked so mine is fine. Looks like spots where something rubs or catches. I would contact LG and/or your carrier.
Visa Declined said:
That's probably from taking an inaccurate aim when stabbing in the USB cable, but I agree that it shouldn't be happening at all.
You should, this is a flaw that we will all face, so please update us with any response you get.
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Yeah.. I mean I'll admit sometimes in the dark it's probably more difficult to get it just right. But totally would think LG would've counted for that and made it a little more durable... Literally only like 6 weeks old... Lol
Sent from my LG-H901 using XDA Free mobile app
Mine is only two weeks old and already peeling on the bottom of the battery cover. Not as bad as the OP's but its there. I noticed it after just a couple days.
Mines doing it too
Peeling around headphone jack pretty bad
jcnbama said:
This is a pic.
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Yikes! Thankfully I'm not seeing this so far!
I'm not using a case and I've removed the back maybe 5 or 6 times. I hope this doesn't happen to all of them!
Sent from my pretty nifty brand new LG V10
Mine is too.
Tmobile response to my questioning them on the back falling apart.
Wow. Mine has the same problem. I talked to Verizon, they can't do anything about it, LG wants me to send the back to them and they will investigate and see whose fault it is. I'm having reservations and it because I will have to go bareback (???) for a few days. I'm still pissed because it was less than 2 weeks when I got the phone.
Sent from my VS990 using Tapatalk
mth7386 said:
Tmobile response to my questioning them on the back falling apart.
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At least their being honest with you. Take it as a chance to invest in a wireless charging back cover.
This is a serious lack in customer service. What a mess. I will be calling next week and also sending pics and complaints to Tmobile. This phone is unfortunately not turning out to be all its cracked up to be. First with the busted screens and now this not so "Dura"skin peeling off the back. This should not be an opportunity to go and buy something else.... Now if LG wants to send me a $15 gift card or something I'll get another back....
Don't get me wrong the internal hardware is great but then so is the G4. I bought it because of its durability primarily and this is quickly becoming an area where it appears to be lacking... Now I just have a "heavy" phone.... With similar features as some other not so heavy ones...
Sent from my LG-H901 using XDA Free mobile app
I started a thread on Reddit also. I sent emails to Android Central and Android Police. I don't personally have a Twitter account but if you do maybe consider Tweeting it to LG with a link to the thread so that they can see these multiple reports. Comment on the Reddit thread as well to get that more visibility.... Hopefully this helps.
https://www.reddit.com/r/lgv10/comm...eling_around_ports_and_jacks/?sort=confidence
Sent from my LG-H901 using XDA Free mobile app
Same problem with my phone. I've had it since day one and it's peeling in the exact same way in the same spot. I called LG and they said they'd replace it after I send them the back of my phone and they send me a new back which would take up to 10 days. What a joke. I love the phone otherwise but I bought it so I wouldn't need to buy a case. Not that the cases work with the fingerprint scanner. I'm glad for jump on demand. I think it's ridiculous they won't send us a part that cost them a few cents but they send out batteries and sdcards for free.
luckycook82 said:
Same problem with my phone. I've had it since day one and it's peeling in the exact same way in the same spot. I called LG and they said they'd replace it after I send them the back of my phone and they send me a new back which would take up to 10 days. What a joke. I love the phone otherwise but I bought it so I wouldn't need to buy a case. Not that the cases work with the fingerprint scanner. I'm glad for jump on demand. I think it's ridiculous they won't send us a part that cost them a few cents but they send out batteries and sdcards for free.
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Really terrible customer service....
Sent from my LG-H901 using XDA Free mobile app