Hey is anyone else experiencing this issue with the phone back peeling? It is really bad alongside the audio jack. It's starting to crack around the input for the charger also. Seems like a defect. I wouldn't think this would be normal wear and tear after only a month.
Sent from my LG-H901 using XDA Free mobile app
This is a pic.
Did you sport a case with phone?
jcnbama said:
Hey is anyone else experiencing this issue with the phone back peeling? It is really bad alongside the audio jack. It's starting to crack around the input for the charger also. Seems like a defect. I wouldn't think this would be normal wear and tear after only a month.
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Click to collapse
Mine isn't doing that at all, but I've only taken the back off one time since the day I bought the phone. My battery and SD card promo pack are showing up tuesday, and I'm sure mine will be peeling once I start swapping batteries every day.
Luckily for us, replacements are available: http://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=lg+v10+back+cover&_sacat=0
I don't use a case... But really this shouldn't be happening. I have taken the back off maybe 5 times? This is something that younger expect to start happening after 6 months of use.... And what about the spot beside the charging port?
I'm gonna see if I can maybe get them to send a replacement back. I don't feel like this is something you'd normally expect of a 6 week old phone. IMHO
Sent from my LG-H901 using XDA Free mobile app
jcnbama said:
And what about the spot beside the charging port?
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Click to collapse
That's probably from taking an inaccurate aim when stabbing in the USB cable, but I agree that it shouldn't be happening at all.
jcnbama said:
I'm gonna see if I can maybe get them to send a replacement back. I don't feel like this is something you'd normally expect of a 6 week old phone. IMHO
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Click to collapse
You should, this is a flaw that we will all face, so please update us with any response you get.
Your right, shouldn't be happening. I never go naked so mine is fine. Looks like spots where something rubs or catches. I would contact LG and/or your carrier.
Visa Declined said:
That's probably from taking an inaccurate aim when stabbing in the USB cable, but I agree that it shouldn't be happening at all.
You should, this is a flaw that we will all face, so please update us with any response you get.
Click to expand...
Click to collapse
Yeah.. I mean I'll admit sometimes in the dark it's probably more difficult to get it just right. But totally would think LG would've counted for that and made it a little more durable... Literally only like 6 weeks old... Lol
Sent from my LG-H901 using XDA Free mobile app
Mine is only two weeks old and already peeling on the bottom of the battery cover. Not as bad as the OP's but its there. I noticed it after just a couple days.
Mines doing it too
Peeling around headphone jack pretty bad
jcnbama said:
This is a pic.
Click to expand...
Click to collapse
Yikes! Thankfully I'm not seeing this so far!
I'm not using a case and I've removed the back maybe 5 or 6 times. I hope this doesn't happen to all of them!
Sent from my pretty nifty brand new LG V10
Mine is too.
Tmobile response to my questioning them on the back falling apart.
Wow. Mine has the same problem. I talked to Verizon, they can't do anything about it, LG wants me to send the back to them and they will investigate and see whose fault it is. I'm having reservations and it because I will have to go bareback (???) for a few days. I'm still pissed because it was less than 2 weeks when I got the phone.
Sent from my VS990 using Tapatalk
mth7386 said:
Tmobile response to my questioning them on the back falling apart.
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Click to collapse
At least their being honest with you. Take it as a chance to invest in a wireless charging back cover.
This is a serious lack in customer service. What a mess. I will be calling next week and also sending pics and complaints to Tmobile. This phone is unfortunately not turning out to be all its cracked up to be. First with the busted screens and now this not so "Dura"skin peeling off the back. This should not be an opportunity to go and buy something else.... Now if LG wants to send me a $15 gift card or something I'll get another back....
Don't get me wrong the internal hardware is great but then so is the G4. I bought it because of its durability primarily and this is quickly becoming an area where it appears to be lacking... Now I just have a "heavy" phone.... With similar features as some other not so heavy ones...
Sent from my LG-H901 using XDA Free mobile app
I started a thread on Reddit also. I sent emails to Android Central and Android Police. I don't personally have a Twitter account but if you do maybe consider Tweeting it to LG with a link to the thread so that they can see these multiple reports. Comment on the Reddit thread as well to get that more visibility.... Hopefully this helps.
https://www.reddit.com/r/lgv10/comm...eling_around_ports_and_jacks/?sort=confidence
Sent from my LG-H901 using XDA Free mobile app
Same problem with my phone. I've had it since day one and it's peeling in the exact same way in the same spot. I called LG and they said they'd replace it after I send them the back of my phone and they send me a new back which would take up to 10 days. What a joke. I love the phone otherwise but I bought it so I wouldn't need to buy a case. Not that the cases work with the fingerprint scanner. I'm glad for jump on demand. I think it's ridiculous they won't send us a part that cost them a few cents but they send out batteries and sdcards for free.
luckycook82 said:
Same problem with my phone. I've had it since day one and it's peeling in the exact same way in the same spot. I called LG and they said they'd replace it after I send them the back of my phone and they send me a new back which would take up to 10 days. What a joke. I love the phone otherwise but I bought it so I wouldn't need to buy a case. Not that the cases work with the fingerprint scanner. I'm glad for jump on demand. I think it's ridiculous they won't send us a part that cost them a few cents but they send out batteries and sdcards for free.
Click to expand...
Click to collapse
Really terrible customer service....
Sent from my LG-H901 using XDA Free mobile app
Related
I have been having issues with my touch screen on my evo. I dropped it in water a while back for like 5 seconds but I dried it and it worked fine till today. I have a band across the bottom that wont register touches. I took it apart, and tested it and it worked, but when I put the screws back in it quit again. pixels are fine, just touch. And when I get it to work, If I put the back cover on it quits, and sometimes if i press the back of the phone it registers touches on the front...weird right? SO anywho Ive out this off, but I can't find anything about it on google so if anyone can help me you have my thanks. New digitizer? Im sitting it in rice now, but if theor is an issue, its way to late lol
jclendineng said:
I have been having issues with my touch screen on my evo. I dropped it in water a while back for like 5 seconds but I dried it and it worked fine till today. I have a band across the bottom that wont register touches. I took it apart, and tested it and it worked, but when I put the screws back in it quit again. pixels are fine, just touch. And when I get it to work, If I put the back cover on it quits, and sometimes if i press the back of the phone it registers touches on the front...weird right? SO anywho Ive out this off, but I can't find anything about it on google so if anyone can help me you have my thanks. New digitizer? Im sitting it in rice now, but if theor is an issue, its way to late lol
Click to expand...
Click to collapse
I actually have been having some problems too. Started about a month ago. Nothing to do with water though. I came across some people talking about this in the following link...
http://forum.xda-developers.com/showthread.php?t=1411461
search "touch issues"
Theres nothing really you can do except try to get a replacement and hop they dont figure out it took a swim.
If you cant find the answer , it basically states that the Evo 3D has a defect with its touch screen. Im actaully unrooting mine now to take it back to best buy (where I took out my insurance plan). Much better that Sprints coverage. Its a few dollars more a month and you have to provide a credit card but so work it.
Hope this helps a little.
Peace
Hmm I got my evo off eBay. They won't replace it if I don't have a sprint account correct?
Sent from my PG86100 using xda premium
jclendineng said:
Hmm I got my evo off eBay. They won't replace it if I don't have a sprint account correct?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
What carrier do you use the device on? If Sprint, they might be willing to look at it. Actually, whatever carrier you are using for service on the device *might* be willing to take a look at it for free. If not, they might be willing to take a look at it for a specific charge/estimate fee.
Really depends on the store/technician as to what they're "willing" to do.
Otherwise, sounds like you have experience taking the device apart and experimenting. Might be worth getting a new digitizer off ebay and swapping.
Although, before you start throwing parts at the issue, would be worth hoping you can find more details. Unfortunately, most users swap the devices out for replacements so many hardware issues don't get a lot of attention for troubleshooting.
The only thought which occurred to me that wasn't covered in the previous posts was the issues sounds almost as if a short/ground was being created somewhere registering the false touches for a particular area. Perhaps the cable is crimped or being pinched in some area?
Hope that helps and keep us updated! Good luck!
Ok I took it apart and looks like a cable was getting smashed. Anyways I sold it.
Sent from my SCH-I500 using xda premium
Ive got your answer guys! its the screen digitalizier had the same exact problems for months to the point of throwing it, sometimes i would put a new rom on it and it would fix it for a couple hours and then it would come back I called a cell phone repair place in st louis called. CRP they have local shops and a website you can send it in. It takes about 2 hours if you have a shop around you or send it off. Call around to see if you have any cell phone repair shops near you Ok by now, you guys are dieing too know the price right, $89.99 plus tax for local repair was my price. Beware you can buy this part from amazon with a kit for $25 and theres video guides online too but unless your use to this kind of work ,pay for a shop to do it or buy the whole lcd screen which is over a hundred dollars anyway. I hope my advice helped you guys because im so happy to have my 3vo running like new again.
Sent from my PG86100 using XDA
Sent from my PG86100 using XDA
I wanted to see if anyone had noticed the back cover being creaky when you lightly pressure it about one inch below the camera on left side? It squeaks pretty noticeably when you squeeze it. Had the phone since 21st but I just noticed after a long phone call. It seems solid elsewhere other than there. Or is it just me being paranoid, since I came from a Droid X and that thing was built like a tank? I really like the phone, so don't want to go exchange if this is expected with polycarbonate builds. Thanks.
Not here. Solid as a rock and no creaking.
adrynalyne said:
Not here. Solid as a rock and no creaking.
Click to expand...
Click to collapse
Mine is creaking like a mother on the bottom left corner. I just noticed it today! Ugh I hate to exchange for something like this but its so annoying.
One of the first things I did when I got it was press on it all over. Bummer if it creaks for you.
majorminus said:
Mine is creaking like a mother on the bottom left corner. I just noticed it today! Ugh I hate to exchange for something like this but its so annoying.
Click to expand...
Click to collapse
Well, I tried to exchange it today with no luck. At the store in my town the dude said they all do it. I said no way. I said bring out a new one and prove it. They couldn't replicate the creaking so the next excuse was that my phone was a corporate line and I wasn't authorized to change device id. I was like you're kidding me? And he try to sell a case so I could cover the noise. Not making this up!! I'll call our corporate rep on Monday and facilitate the exchange thru them. But it is stupid when you have a corporate store in town and they are utterly useless in costumer service.
When I press on my phone in the exact spot you mention it clicks. This is the first time it's happened. I figured it that if I press on it on a table it doesn't click, only if I hold it in my hand, so it has to do with the flex between my fingers. It sounds like it's the trim around the camera lens. I'm not worried.
Sent from my HTC6435LVW using xda app-developers app
Mine sounds like its 100 years old already. It creaks around the bottom corners like crazy. It drives me nuts...
iOSh8er said:
Mine sounds like its 100 years old already. It creaks around the bottom corners like crazy. It drives me nuts...
Click to expand...
Click to collapse
MIne too, anyone know of a way to fix it? I got mine off ebay so I cant take it back but the noise drives me insane.
Have you guys dropped the phone or something because I've had mine for a while and no creaking for me.
Sent from my HTC DROID DNA.
Itzvik said:
Have you guys dropped the phone or something because I've had mine for a while and no creaking for me.
Sent from my HTC DROID DNA.
Click to expand...
Click to collapse
Same here. No sounds whatsoever.
Sent from my HTC6435LVW using xda app-developers app
Itzvik said:
Have you guys dropped the phone or something because I've had mine for a while and no creaking for me.
Sent from my HTC DROID DNA.
Click to expand...
Click to collapse
Nope and I am sure others haven't as well that squeak. My first DNA did not, but I got the red employee edition and for the first two days it was fine then squeaked like it was 100 years old. HTC is known for this, there was a big thread on the HTC Incredible on androidforums that talked about the squeaky back, my wife's One X squeaked as well. Also there is a thread on the GS3 about the same problem, it happens with a lot of electronics even if they are taken good care of.
It is really just like any other device, some will have a flawless device others will have some problems. I baby my phone more than most others and unfortunately this time I was one with a squeaky back.
wolfedude88 said:
Nope and I am sure others haven't as well that squeak. My first DNA did not, but I got the red employee edition and for the first two days it was fine then squeaked like it was 100 years old. HTC is known for this, there was a big thread on the HTC Incredible on androidforums that talked about the squeaky back, my wife's One X squeaked as well. Also there is a thread on the GS3 about the same problem, it happens with a lot of electronics even if they are taken good care of.
It is really just like any other device, some will have a flawless device others will have some problems. I baby my phone more than most others and unfortunately this time I was one with a squeaky back.
Click to expand...
Click to collapse
Naw bro I hold my phone more than I hold my nutz...
AND that's a lot! But all jokes aside I baby my phone way to much.
Sent from my HTC DROID DNA.
RBB_2012 said:
Well, I tried to exchange it today with no luck. At the store in my town the dude said they all do it. I said no way. I said bring out a new one and prove it. They couldn't replicate the creaking so the next excuse was that my phone was a corporate line and I wasn't authorized to change device id. I was like you're kidding me? And he try to sell a case so I could cover the noise. Not making this up!! I'll call our corporate rep on Monday and facilitate the exchange thru them. But it is stupid when you have a corporate store in town and they are utterly useless in costumer service.
Click to expand...
Click to collapse
that's how corp lines are though man. my boss can't do anything through customer service or in a store, he has to go through the corporate line to do it.
jayochs said:
that's how corp lines are though man. my boss can't do anything through customer service or in a store, he has to go through the corporate line to do it.
Click to expand...
Click to collapse
I learned that, then another store in town restored my faith. Long story short I had to return the first exchanged phone due to dust specs in between the glass and lcd. I've never seen something like it so I took to a store in town and they exchanged for another with no apparent defects. Got lucky on this one as it is perfect so far. Needless to say, I like the phone and I'm happy that the store made it right, but I'm disappointed with quality of HTC. To have to go thru three phones is annoying and time consuming. Doubt will get another phone from them in future.
The manager at store was fantastically helpful, and basically said that HTC had this issue with his previous phone. No matter what he did the cover would make noise. I've never opened the DNA but is seems to me that they are not setting the phones correctly on "frame" because even the second one had creaking on the lower right corner. So for the other posters, I do not know of any way of fixing or if it can be fixed at all. I know that it was annoying every time I picked up phone. As with anything else, there are disadvantages of being first adapters
nice nice..yeah a lot of people with nexus 7's had this same squeek problem too.
Today I went to best buy to buy this because they price matched letstalk to 199$. The woman I delt with sighed and ughed the whole time. Really rude. I ended up adding a line. Burning a sim. And moving the phone to my main line to get the upgrade.
Now I noticed this when I got home but im disappointed in build quality. I dont know if it was me snapping the back cover back on. But the top of my screen was loose. And the bottom leaked light from the leds because well..the glue holding the screen clearly was not that good. I immediately called back and was upset and went to exchange and now im all fine.
But now im paranoid about snapping back in my back cover. How cheaply made is this thing? Anyone run into hardware issues yet? Best buy has a 30 day exchange policy. Thank god.
Sent from my SCH-I605 using xda app-developers app
What LEDs are you referring to?
adrynalyne said:
What LEDs are you referring to?
Click to expand...
Click to collapse
im referring to the bottom of the phone, when the leds were lit up, you saw on the side of the phone light leakage, and on the top of the phone if you pushed down gently on any corner the screen was loose.
Sounds like a bad device. I haven't had any problems and since there aren't many threads about it, I'd say that other users aren't having problems either.
BennyJr said:
Sounds like a bad device. I haven't had any problems and since there aren't many threads about it, I'd say that other users aren't having problems either.
Click to expand...
Click to collapse
i just hope this isnt a common issue, i don't want it to happen to this one as well.
They wouldn't give me a price match to letstalk
I can assure you that this is NOT a normal issue with this phone... But, if you don't think something is right about it then you have every right to exchange! It's YOUR money and if your not happy then exchange away...
Only reason I got is because they price matched. I told them I know its not on your list. But other best buys have done.
Sent from my SCH-I605 using xda app-developers app
sorry about your experience, I suppose it is expected that there are lemons in the bunch, but it just sucks to know you got one of em. Rest assured it's not a common problem. I'm sure others will testify that yours is a unique issue.
gr8fasushi said:
sorry about your experience, I suppose it is expected that there are lemons in the bunch, but it just sucks to know you got one of em. Rest assured it's not a common problem. I'm sure others will testify that yours is a unique issue.
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Click to collapse
im just gonna be super fragile and not squeeze the screen when putting on the back cover if i ever have to take it off now. >_< just precaution! i dont wanna ever have to get a refurb.
Its ok. Crisis averted.
Sent from my SCH-I605 using Tapatalk 2
Samsung's thin battery covers are reasonably robust regarding battery removal and handling. Even improperly installed, the plastic has given and snapped into place. I owned a Charge and Galaxy Nexus with similar battery covers and I have never broken a tab.
I have (3) batteries for my Note 2 and swap every other day without worry of breaking anything. Samsung knows removable covers...
Yeah ive had a nexus and s3 no issues. Note 2 day one screen lose from snapping in battery cover or something . Go figure.
Sent from my SCH-I605 using xda app-developers app
imablackhat said:
im just gonna be super fragile and not squeeze the screen when putting on the back cover if i ever have to take it off now. >_< just precaution! i dont wanna ever have to get a refurb.
Click to expand...
Click to collapse
Sounds like you already got one. Take it b ack and exchange it!
Sent from my SCH-I605 using Tapatalk 2
I already exchanged it for this device ive been using five days uptime so far.
Sent from my SCH-I605 using xda app-developers app
So this has been somewhat bothering me since pretty much day one and I have told myself it's not a big deal just me being "nit picky" but I just have to mention and ask...
My DNA is "creaky" on the front glass I clean my display endlessly and it makes a creaky (for lack of a better description or recording of the actual sound..) sound.. I also notice that when I put it down there is a noise from the camera area.. (maybe auto focus lens..)
but my main concern is the creaky sound on the front and when i grip the phone on the sides...
Does anyone else notice this?
Thats too bad to hear. Mine is solid all around.
Sent from my HTC6435LVW using xda app-developers app
Yeah, no creaks here after a month
Sent from my HTC6435LVW using xda premium
Nothing here
Sent from my HTC6435LVW using xda premium
I've had mine for a while and if is still solid l around. I just bought a incipio case for it and its even more solid.
Sent from my HTC DROID DNA.
You sure it's not the glass on the camera? If I tap above it, it sounds like a creak. I checked brand new ones and they all do it
Sent from my HTC Droid DNA.
If your phone is less than 14 days old, you may easily get it replaced at Verizon store.
I had this issue, and got a new replacement without any hassle.
You just got a phone like that. Either get it replaced or get used to it. Sorry...
I wouldn't be happy either. Doubt Verizon will swap it for that. I'd try to tell them it gets hot or doesn't hold the charge or something. They swapped my husband's Rezound cause it was hot and dying in a matter of hour when plugged in and used as GPS in the car. Tell them you have a problem like that.
Sent from HTC Droid DNA
well, crap... all this time I should have gone by the VZW store to check the demo units or ask here like I thought about originally... I got my phone at Best Buy and out of the return policy I could probably get the my friend at VZW to replace my phone under warranty.. it's just that in the past I have had issues CLNA phones..
lazarus2297 said:
well, crap... all this time I should have gone by the VZW store to check the demo units or ask here like I thought about originally... I got my phone at Best Buy and out of the return policy I could probably get the my friend at VZW to replace my phone under warranty.. it's just that in the past I have had issues CLNA phones..
Click to expand...
Click to collapse
My DNA its a CLN that I got as a alternate replacement and was literally flawless.
Sent from my HTC6435LVW using xda premium
Mines been solid since I got it. And I'm very particular when it comes to creaky phones. I'd try to get a replacement.
Mine creaked bottom right, replaced it and its better though I can briefly recreate the noise if the battery flap isn't seated properly.
vdChild said:
My DNA its a CLN that I got as a alternate replacement and was literally flawless.
Click to expand...
Click to collapse
Same here.
Mine is solid as a rock.
This set is "the nuts"! (poker term).
Except for the fact that you can't even look at it without somehow touching the rocker volume and changing the setting.
I don't want a case on it so I just remember to handle it without actually touching it.
Or get Volume Locker app.
With case off, no creaks on mine. Then again, the instant I pulled it out of the box, I babied it in a screen protector and ballistic sg case. My Nexus 7 though, creaks like no other.
Sometimes phones can begin to show creaking after having a case on it that was too small for it. Have you recently had problems removing a case?
I have two DNA's and had to replace one due to this creaking sound. Verizon did not think it was a problem, but exchanged it anyway after I insisted the sound was bothering me.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
I have two DNA's and had to replace one due to this creaking sound. Verizon did not think it was a problem, but exchanged it anyway after I insisted the sound was bothering me.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
that looks what I may have to do.. good thing is if the replacement shows up and is not acceptable i can just send it back for another..
I've never even heard of this...
My employee edition does this. It is quite weird and happens in the bottom left corner
Sent from my cm_tenderloin using Tapatalk HD
So far I have see those problems and those make me think twice before buy it.
1- getting too hot easily. Not only when recording 4k videos some users find it getting too hot while browsing Internet. That's not acceptable. I don't want it to be blown off in my hand.
2- screen is dim. I thought that's since I watch the videos on YouTube. Other phones such as samsung s5 and HTC One m8 has got a lot brighter screen. If it is sunny you can see your phone screen that's not good for people especially in hot countries.
3- gap issues. I don't know if this is a big issue but still shouldn't be like that.
4- speakers. So people are happy some people are not. Some people are having issue with income calls they say it's not loud enough and only one speaker works.
Those are so far I can remember/told by people here. Maybe that's why it's been delayed for release who knows.
Do you guys have any other issues with the phone? Please let us know £550 for pay as you go phone is a lot of money I don't wanna regret after I buy it.
Sent from my GT-N7100 using XDA Premium 4 mobile app
PiskopatYazar said:
So far I have see those problems and those make me think twice before buy it.
1- getting too hot easily. Not only when recording 4k videos some users find it getting too hot while browsing Internet. That's not acceptable. I don't want it to be blown off in my hand.
2- screen is dim. I thought that's since I watch the videos on YouTube. Other phones such as samsung s5 and HTC One m8 has got a lot brighter screen. If it is sunny you can see your phone screen that's not good for people especially in hot countries.
3- gap issues. I don't know if this is a big issue but still shouldn't be like that.
4- speakers. So people are happy some people are not. Some people are having issue with income calls they say it's not loud enough and only one speaker works.
Those are so far I can remember/told by people here. Maybe that's why it's been delayed for release who knows.
Do you guys have any other issues with the phone? Please let us know £550 for pay as you go phone is a lot of money I don't wanna regret after I buy it.
Sent from my GT-N7100 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
1..... All phones these days get warm when in use, id be more concerned if it wasnt heating up, as for the 4k recording it doesnt bother me too much, its not a feature ill be using anytime soon and im assuming the related software can be fine tuned and updated by sony so it doesnt strain the processor as much
2......Im in great britain so not the sunniest place but weather was quite bright over easter weekend and i had no issues seeing the screen outside
3......As long as its not affecting the water resistance, who cares. If in doubt either treat it like any other phone near water or get it tested by sony
4......Speakers im 50/50 on.... the sound is crisp and clear, just not as loud as other phones. The sound is supposed to be mono on an incoming call, it also cuts to one speaker on my blutooth speakers and on my galaxy if i have headphones in and recieve a call the right earphone cuts out
numskull said:
1..... All phones these days get warm when in use, id be more concerned if it wasnt heating up, as for the 4k recording it doesnt bother me too much, its not a feature ill be using anytime soon and im assuming the related software can be fine tuned and updated by sony so it doesnt strain the processor as much
2......Im in great britain so not the sunniest place but weather was quite bright over easter weekend and i had no issues seeing the screen outside
3......As long as its not affecting the water resistance, who cares. If in doubt either treat it like any other phone near water or get it tested by sony
4......Speakers im 50/50 on.... the sound is crisp and clear, just not as loud as other phones. The sound is supposed to be mono on an incoming call, it also cuts to one speaker on my blutooth speakers and on my galaxy if i have headphones in and recieve a call the right earphone cuts out
Click to expand...
Click to collapse
You would be more concerned if it wasn't heating up?
You don't care about gaps?
Yeah... we now know you...
Lol... Anyway do u think they will do a fix for the one speaker ****e...
Sent from my HTC One_M8 using xda app-developers app
yep id definately be concerned if it didnt heat up while im using it, just about every electrical item i own heats up when in use, if it doesnt then its probably not working properly.......
I dont mind gaps...... as long as they dont affect the waterproofing, my z2 appears to have a couple of (extremely small, less than 1mm) gaps, but im not about hide it away in shame or demand an exchange for a cosmetically perfect handset.......... unless of course they cause the phone to die a watery death, but i doubt that
and finally i'll stick with my overall opinion of the speakers, but as for the one speaker dropping out ignore anything i said, i was mistaking what you was on about with something else.... my bad lol
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
Peav said:
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
Click to expand...
Click to collapse
Well this isn't very reassuring.
Peav said:
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
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give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.
faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
PiskopatYazar said:
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.
faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
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Do you think they would have solved all these problems by the start of May (which is when most people get their phone)? If not then all these delays would have been a complete waste of time...
Fadeless said:
Do you think they would have solved all these problems by the start of May (which is when most people get their phone)? If not then all these delays would have been a complete waste of time...
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Start of may is not guaranteed for release. Some companies giving date for 24th of may. Hope everybody will be happy at the end of the day but Sony is not doing well so far. Postpone is a really bad start and faulty phones comes up after waiting months or weeks is more disappointing. If you are not ready for launch do not announce your phone.
Sent from my GT-N7100 using XDA Premium 4 mobile app
PiskopatYazar said:
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.
faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
Click to expand...
Click to collapse
Replacement arranged - company picking up phone free of charge in the morning.
No Idea when the replacement will be received though.
Peav said:
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
Click to expand...
Click to collapse
Post pics please
Sent from my Xperia Z1
Jiyeon90 said:
Post pics please
Sent from my Xperia Z1
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I cannot get a decent close up using my OneX..
I'll hunt out my normal camera and see if I can get a decent close up.
Peav said:
Replacement arranged - company picking up phone free of charge in the morning.
No Idea when the replacement will be received though.
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will probably take 2 weeks hopefully quickest.
make sure they dont replace it with refurbished one. if they do insist on brand new one.
Take a look at here http://talk.sonymobile.com/t5/Xperia-Z2/bd-p/xperia_z2 a few Problems are posted.
Best Pic I could get :-
h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )
You can see the glass panel is raised above the aluminium frame.
Peav said:
Best Pic I could get :-
h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )
You can see the glass panel is raised above the aluminium frame.
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Click to collapse
Damn, that's really poor workmanship. Let's hope your replacement is perfect and you don't need to wait too long
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Peav said:
Best Pic I could get :-
h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )
You can see the glass panel is raised above the aluminium frame.
Click to expand...
Click to collapse
Out of interest Peav where are you from/where did you get the handset from? Yeah I agree with kersey that is outrageous.
sui81 said:
Take a look at here http://talk.sonymobile.com/t5/Xperia-Z2/bd-p/xperia_z2 a few Problems are posted.
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Oh man there are a lot more problems than I thought. People complaning to Sony directly instead of telling people here . I think Im right with my opinion never buy a newly released phone there are always problems at some point. Wait a month or so and get them after. My wife bought newly s4 when it was out the phone was getting far too hot she was scared to use it cos it might blow off on her hand. we complained and got a brand new one which is okay. All my old iphones were the same some had sound problem some had glass problem.
It seems that Sony were in so much of a rush to assemble the phones to get them 'out there' that quality control suffered big time.
Am gonna make sure that mine is perfect before keeping it even if it means returning it time after time.
Am hoping all of these build issues are solved when its officially released in May
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