I have been having issues with my touch screen on my evo. I dropped it in water a while back for like 5 seconds but I dried it and it worked fine till today. I have a band across the bottom that wont register touches. I took it apart, and tested it and it worked, but when I put the screws back in it quit again. pixels are fine, just touch. And when I get it to work, If I put the back cover on it quits, and sometimes if i press the back of the phone it registers touches on the front...weird right? SO anywho Ive out this off, but I can't find anything about it on google so if anyone can help me you have my thanks. New digitizer? Im sitting it in rice now, but if theor is an issue, its way to late lol
jclendineng said:
I have been having issues with my touch screen on my evo. I dropped it in water a while back for like 5 seconds but I dried it and it worked fine till today. I have a band across the bottom that wont register touches. I took it apart, and tested it and it worked, but when I put the screws back in it quit again. pixels are fine, just touch. And when I get it to work, If I put the back cover on it quits, and sometimes if i press the back of the phone it registers touches on the front...weird right? SO anywho Ive out this off, but I can't find anything about it on google so if anyone can help me you have my thanks. New digitizer? Im sitting it in rice now, but if theor is an issue, its way to late lol
Click to expand...
Click to collapse
I actually have been having some problems too. Started about a month ago. Nothing to do with water though. I came across some people talking about this in the following link...
http://forum.xda-developers.com/showthread.php?t=1411461
search "touch issues"
Theres nothing really you can do except try to get a replacement and hop they dont figure out it took a swim.
If you cant find the answer , it basically states that the Evo 3D has a defect with its touch screen. Im actaully unrooting mine now to take it back to best buy (where I took out my insurance plan). Much better that Sprints coverage. Its a few dollars more a month and you have to provide a credit card but so work it.
Hope this helps a little.
Peace
Hmm I got my evo off eBay. They won't replace it if I don't have a sprint account correct?
Sent from my PG86100 using xda premium
jclendineng said:
Hmm I got my evo off eBay. They won't replace it if I don't have a sprint account correct?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
What carrier do you use the device on? If Sprint, they might be willing to look at it. Actually, whatever carrier you are using for service on the device *might* be willing to take a look at it for free. If not, they might be willing to take a look at it for a specific charge/estimate fee.
Really depends on the store/technician as to what they're "willing" to do.
Otherwise, sounds like you have experience taking the device apart and experimenting. Might be worth getting a new digitizer off ebay and swapping.
Although, before you start throwing parts at the issue, would be worth hoping you can find more details. Unfortunately, most users swap the devices out for replacements so many hardware issues don't get a lot of attention for troubleshooting.
The only thought which occurred to me that wasn't covered in the previous posts was the issues sounds almost as if a short/ground was being created somewhere registering the false touches for a particular area. Perhaps the cable is crimped or being pinched in some area?
Hope that helps and keep us updated! Good luck!
Ok I took it apart and looks like a cable was getting smashed. Anyways I sold it.
Sent from my SCH-I500 using xda premium
Ive got your answer guys! its the screen digitalizier had the same exact problems for months to the point of throwing it, sometimes i would put a new rom on it and it would fix it for a couple hours and then it would come back I called a cell phone repair place in st louis called. CRP they have local shops and a website you can send it in. It takes about 2 hours if you have a shop around you or send it off. Call around to see if you have any cell phone repair shops near you Ok by now, you guys are dieing too know the price right, $89.99 plus tax for local repair was my price. Beware you can buy this part from amazon with a kit for $25 and theres video guides online too but unless your use to this kind of work ,pay for a shop to do it or buy the whole lcd screen which is over a hundred dollars anyway. I hope my advice helped you guys because im so happy to have my 3vo running like new again.
Sent from my PG86100 using XDA
Sent from my PG86100 using XDA
Related
HOMG IT RANDOMLY STARTED WORKING. I'm sorry for your time.
Hello, I would like to start off by saying that I've looked around these forums occasionally after my friend introduced me to it. I have found this site and forums to be very helpful and I have hit a problem and I would like your opinion. If this is in the wrong section or I have done something incorrectly I am EXTREMELY sorry and would appreciate a point in the right direction.
Okay, so it all started when my friend was kind enough to give me his extra bodyguardz phone protector. So I put the cover on after a lot of tedious and fustrating work and allowed the phone to dry for 2 days. When I powered my phone on everything was fine EXCEPT that my touch screen does not work. After careful inspection I realized there seem to be some water stuck under the screen. I then allowed the phone to dry for a couple more days and I noticed the water amount decreased. At one point or another I did need to use my phone and since it worked beside the screen I figured it would dry even if I still kept using it. The amount of water has shrunken to the point where it is about the size of an ant. It has however remained this size for over a week and I dont see it decreasing. Now I have the Total Equipment Protection on my phone, but I realized that the water damage indicator sticker on the phone was gone red. The battery one is still white (I had the battery off the phone as I applied the protector). So what do you guys think I should do in this situation? Since the sticker is red I don't think they'll take the phone back. Should I just call them and say it was stolen and pay the $50?
Sorry for the long winded story and I am looking forward to your help. Everything seems to break on me and its really frustrating. I just got my laptop back after my back light died on me and the repair center forgot to send my battery back and I'm just getting mad at everything. Also had surgery earlier this week, haha aren't I lucky?
I could be wrong, but if you have TEP, water damage is covered. I was told that it's covered even if you drop it in the toilet or the lake. Many people have experienced a wide variety of results when making a TEP claim, so YMMV. If you take it in to your Sprint store, they may replace it, repair it, or tell you you have to go thru Asurion. If you don't like the answer you get the first time then try another rep.
nosmohtac said:
I could be wrong, but if you have TEP, water damage is covered. I was told that it's covered even if you drop it in the toilet or the lake. Many people have experienced a wide variety of results when making a TEP claim, so YMMV. If you take it in to your Sprint store, they may replace it, repair it, or tell you you have to go thru Asurion. If you don't like the answer you get the first time then try another rep.
Click to expand...
Click to collapse
So you think they wont fuss over the water detection sticker being red?
OH MY GODDDDDDDDDDDDDDDD! IT RANDOMLY STARTED WORKING AFTER 2-3 WEEKS!
I don't think they will fuss about it. If they do try another rep.
Yeah so I got jumped by two punks last night. Long story short My note ended up being taken from me and then returned in the puddle I was standing next to.
My case had a rubber plug for the headphone and USB Ports if that helps from the six dollar case.
I'm pretty sure I'm just out of the thirty days but not thirty since I exchanged my last one that was defective.
Seems to be working okay. Water damage can do weird things. what should I be looking out for?
ok, how long has it been since it was in water? First thing i would myself is to take out battery immediately. Then take it apart if i thought the water may have gone deeper. If your not too experienced with taking it apart, then i might avoid doing that part. I would just leave battery out for a little while and try not to turn it on. From my personal experience with other peoples phone is that the water will be in there and will eventually start corroding and i guess its kinda like a oxidization(?) and will make contact to other connections and will start to short.
long story short
-remove battery
-let dry for a while
-if you dont think it went deep in the phone, then I wouldnt worry too much
-from my own experiences usb port is the first to stop working
-then white screen(bad lcd) along with a ruined battery
The day that it doesn't turn on anymore.
I had dropped a phone in the washing machine once while it just started filling up with water. The phone didn't get very wet at all and ran like a champ for two months more. Then it died.
Hopefully the plugs on your phone will make a difference!
Less than twelve hours. there was a very few small droplets on the outer sides under the battery case. I don't think it too deep into the phone I left the battery out with the phone in a plastic rice container and under a lamp for a few hours. I'm not having those symptoms yet. There was no water under the battery.
Is atts 30 day return policy from the date of contact or from when I exchanged the other note for a defect?
I pay for atts insurance but a two hundred dollar deductible ....
I'm on contract for two years so I need the best advice...
Sent from my SAMSUNG-SGH-I717 using XDA
I would say 30 days from the exchange from note to note. I dont know if they would change to a different device but maybe another note. Of course if they see water damage on the pads then they wouldnt let you. Just in case they are red, here is a post by the Elite dev Adam Outler.
http://forum.xda-developers.com/showthread.php?t=1073929
In my experience the 30 days starts all over with each phone. The contract does not. After 14 days your locked into the contract and can not get a reversal. The phone itself always goes by the date of purchase or replacement.
Sent from Galaxy Note
The 30 day period is from the original sale date, I had to return a second one for a blown speaker at 10 days from my 1st return (hard brick) but 32 days from original purchase. Had to send it back to warranty when I got the replacement in the mail.
If you believe it still has water in it, take out the battery and place both the phone and battery in uncooked rice for a day. The rice will draw out any moisture.
Sounds like you will have to make a warranty claim, but if it works without issue, don't worry about that until it doesn't work anymore. You can make a claim whenever, they wont know when it happened.
Sent from my A200 using xda premium
slix71 said:
The 30 day period is from the original sale date, I had to return a second one for a blown speaker at 10 days from my 1st return (hard brick) but 32 days from original purchase. Had to send it back to warranty when I got the replacement in the mail.
If you believe it still has water in it, take out the battery and place both the phone and battery in uncooked rice for a day. The rice will draw out any moisture.
Sounds like you will have to make a warranty claim, but if it works without issue, don't worry about that until it doesn't work anymore. You can make a claim whenever, they wont know when it happened.
Sent from my A200 using xda premium
Click to expand...
Click to collapse
If you return a phone because of a factory defect within 30 days, they give you another phone. The 30 day return policy starts all over again. If you damage the phone in any way, then the same rules don't apply(especially water damage). That's the 1st thing they check for. If there's no sign of water damage(and you don't tell them), then you're covered under the return policy. Otherwise, it's gotta go through warranty. I would be honest about it. Either way you get another phone....although you will need to pay a deductible.
Edit: Just remember....every store is different and it depends on who you talk to. If the speaker blew due to no fault of your own, then they should've have given you another phone right then and there. If you paid a deducible then they screwed you. I returned 3 phones in the past 3 months. All were covered under the 30 day return policy from the date I received them.
Sent from Galaxy Note
WTF, all the replies are so well thought out to OMG save the phone, but no one cares that the OP got robbed and roughed up? What's wrong with you people?
LOL
OP, I'm just glad you are OK and not in the hospital or worse. A phone can always be replaced...
Hey, like said above biggest thing is that yur ok! had a similar situation happen last year didnt end up so well for me, ER trip, Neuro rehab etc but cant do anything bout it now!! Anyways, I remember my wife dropped her Isucks err Iphone in the sink while doing dishes, completely saturated. I read online that one of the best ways to soak up the water from inside the phone itself it to put it in a jar of white rice for a day or two. Its the same principle as putting rice in the salt shaker. It absorbs moisture and we did that and it worked. Had some gremlins for a minute there (phone volume changing on its own, messenger popping up randomly etc) but after a few days it was business as usual for it for another year. Hope this helps ya!
we all love our phones but take care when pulling them out in public. always be aware of your surroundings and stop walking around with your head down.
not saying the OP was doing this just a general "heads up" so to speak. no pun intended
Tikerz said:
WTF, all the replies are so well thought out to OMG save the phone, but no one cares that the OP got robbed and roughed up? What's wrong with you people?
LOL
OP, I'm just glad you are OK and not in the hospital or worse. A phone can always be replaced...
Click to expand...
Click to collapse
Holy shiv! good point. I'm glad your ok man. Get way too wrapped up in this stuff sometimes. Lol.
Sent from Galaxy Note
For this reason, im debating to get a CCW (carry concealed weapon) license. But Glad to hear that youre okay. Ive heard that water damaged phones can be fixed by sticking it in a bucket of rice uncooked for about a day. Worked for my bros old iphone.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
froidroid said:
If you return a phone because of a factory defect within 30 days, they give you another phone. The 30 day return policy starts all over again. If you damage the phone in any way, then the same rules don't apply(especially water damage). That's the 1st thing they check for. If there's no sign of water damage(and you don't tell them), then you're covered under the return policy. Otherwise, it's gotta go through warranty. I would be honest about it. Either way you get another phone....although you will need to pay a deductible.
Edit: Just remember....every store is different and it depends on who you talk to. If the speaker blew due to no fault of your own, then they should've have given you another phone right then and there. If you paid a deducible then they screwed you. I returned 3 phones in the past 3 months. All were covered under the 30 day return policy from the date I received them.
Sent from Galaxy Note
Click to expand...
Click to collapse
I didn't have to pay a deductible, they just made me swap it out through the warranty dept as it was covered under warranty for the bad speaker. They made me do it that way since it was past the original 30 days from the sale. No biggie to me, I didn't pay, just had to wait a day.
Sent from my G-Note beast on XDA Premium 0_o
Tikerz said:
WTF, all the replies are so well thought out to OMG save the phone, but no one cares that the OP got robbed and roughed up? What's wrong with you people?
LOL
OP, I'm just glad you are OK and not in the hospital or worse. A phone can always be replaced...
Click to expand...
Click to collapse
Lol your right, glad they are ok!
Sent from my G-Note beast on XDA Premium 0_o
slix71 said:
I didn't have to pay a deductible, they just made me swap it out through the warranty dept as it was covered under warranty for the bad speaker. They made me do it that way since it was past the original 30 days from the sale. No biggie to me, I didn't pay, just had to wait a day.
Sent from my G-Note beast on XDA Premium 0_o
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Click to collapse
Cool man. Glad to hear it. I get really fired up when these carriers screw their customers over. I also can't stand the fact that every store policy is different. Everyone should be treated the same.
Sent from Galaxy Note
Well the battery indicator is still white. The phone didn't get completely water logged thanks to the case. Its working as of now so how would i be able to exchange it anyway. I guess ill end up doing the warranty when or if things act up. There's only one water damage indicator?
I didn't get roughed up luckily. This sounds crazy but I convinced them that what they were doing was wrong and they were only doing it cause they could cause im a little man. I also did mention i could gps track the phone. Once they threatened violence i told them to do it. Two big guys i told them i wouldn't fight back either if it made them feel better. The one with my phone ended up calling me a humble man throwing my phone in the puddle and told me where my board was so i could leave. Reverse psychology working on an intoxicated person is almost unheard of lol.
I realize i did get very lucky and it could have ended a lot worse.
Sent from my SAMSUNG-SGH-I717 using XDA
tonomon said:
Well the battery indicator is still white. The phone didn't get completely water logged thanks to the case. Its working as of now so how would i be able to exchange it anyway. I guess ill end up doing the warranty when or if things act up. There's only one water damage indicator?
I didn't get roughed up luckily. This sounds crazy but I convinced them that what they were doing was wrong and they were only doing it cause they could cause im a little man. I also did mention i could gps track the phone. Once they threatened violence i told them to do it. Two big guys i told them i wouldn't fight back either if it made them feel better. The one with my phone ended up calling me a humble man throwing my phone in the puddle and told me where my board was so i could leave. Reverse psychology working on an intoxicated person is almost unheard of lol.
I realize i did get very lucky and it could have ended a lot worse.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
I am not sure about any additional indicators. Hopefully it will be no issue. I only know of the one. Glad you talked them down from the hostility!
Here in Tampa a group of thugs jumped and beat an off duty Army Soldier when he went to get a dollar out of his wallet because they asked for some help. Glad they caught 2 of them, only a matter of time until they get the other two. Wish they could bring the thugs to his platoon or squad for some military style justice!
---------- Post added at 03:58 PM ---------- Previous post was at 03:56 PM ----------
froidroid said:
Cool man. Glad to hear it. I get really fired up when these carriers screw their customers over. I also can't stand the fact that every store policy is different. Everyone should be treated the same.
Sent from Galaxy Note
Click to expand...
Click to collapse
I here you bro, these stores and reps all give a different take, and see if they can get one over on the customer. So much for real customer service anymore.
Im here in Florida too. As the economy worsens more and more bad people will populate the states.
Carrying a firearm can offer protection but has a lot of downfalls to the idea. Especially having to defend yourself in court after merely trying to defend your life.
Sent from my SAMSUNG-SGH-I717 using XDA
glad you are ok man, a phone can always be replaced..
As far as carrying a concealed weapon, hopefully, you are an experienced gun owner/user, because, if not, carrying a weapon that you aren't thoroughly trained and comfortable with can turn out horribly.....for you....
Digitizer going bad on my 3d. Phantom touches all over randomly. Went to Sprint repair store yesterday to get it replaced, but like always, couldn't get it to do any wonky actions while in front of them.
Needless to say, I couldn't get it replaced as there was no issue show. And like always , as soon as I left and got 15 minutes away from the store, phone started going haywire again.
Started looking on craigslist today for a parts 3d of cheap whole one in good condition. I found a couple worth checking out, but then remembered I have a buddy with a Virgin Mobile 3d just collecting dust.
Now my question is, would it be possible for me to get his and take them both apart and just drop my main board in that one and be good to go? My rear speaker is shot to hell too, along with my case. So instead of just grabbing the digitizer I figure I could just drop the main board in and use the rest of the HW in his phone.
Will this work successfully? Or would it be best to keep mine in place and just pull digitizer and speaker from his?
TIA
Sent from my PG86100 using Tapatalk 2
chucktownscitch said:
Digitizer going bad on my 3d. Phantom touches all over randomly. Went to Sprint repair store yesterday to get it replaced, but like always, couldn't get it to do any wonky actions while in front of them.
Needless to say, I couldn't get it replaced as there was no issue show. And like always , as soon as I left and got 15 minutes away from the store, phone started going haywire again.
Started looking on craigslist today for a parts 3d of cheap whole one in good condition. I found a couple worth checking out, but then remembered I have a buddy with a Virgin Mobile 3d just collecting dust.
Now my question is, would it be possible for me to get his and take them both apart and just drop my main board in that one and be good to go? My rear speaker is shot to hell too, along with my case. So instead of just grabbing the digitizer I figure I could just drop the main board in and use the rest of the HW in his phone.
Will this work successfully? Or would it be best to keep mine in place and just pull digitizer and speaker from his?
TIA
Sent from my PG86100 using Tapatalk 2
Click to expand...
Click to collapse
Yes, it's possible but in my experience taking apart phone and putting them back together is very difficult. You have to have the exact right tools and sometimes requires soldering. Most often you never put it back together just right and have problems. Good luck!
I've done something similar agrees so with a Samsung Moment. My charge put went bad so I bought a parts phone on ebay and swapped the main board. Worked like a charm until the charge port failed again.
It's definitely possible but you do have to have the right tools.
Sent from my PG86100 using Tapatalk 2
My HTC EVO 3D's screen is getting worse and worse seemingly after the last OS update to version 4.1.1 from HTC. I think it's software related because it doesn't happen all the time and turning the screen off for a few seconds makes it go away for a little while and there have been no significant drops of the phone. Factory reset didn't help. The phone is not rooted.
Here's a 15 sec video clip so you can see what I mean:
plus.google.com/u/0/106879723793109771975/posts/jmp9YEuEVoz
(this is my first post so I don't get to embed a link to an outside page)
Those white dots show "touches" that the screen is registering. Anyone have any ideas what I should do? This Rogers phone is over a year old, so Rogers won't replace it and I don't think HTC will now either.
I don't have a screen protector on either.
So, screen protector is not the problem. No huge impacts with the screen too.
Guessing a digitizer issue. I'd take it for repair.
coal686 said:
Guessing a digitizer issue. I'd take it for repair.
Click to expand...
Click to collapse
+1
These digitizers are notoriously bad... I've been through 4. Three were refurbished though
Sent from my PG86100
Where did you get 4.1.1 update?
Sent from my Nexus 7 using xda app-developers app
Fully agree, Digi is the issue. Take it to your mobile provider for them to look at it... explain to them about you possibly think its the Digi and they will take it in.
Failing that, HTC direct will beable to help
But how do you got official 4.1.1??
He's mistaken. He meant ICS.
Well, that's funny! The EVO I sent back that I got on launch day, since it was a few months old did that at the bottom. The replacement does that at the top, now I've seen it on the right side. Maybe the replacement that's coming this week will do it on the left!
Yep, sounds like a bad digitizer to me. I replaced one about three months ago, and this one is going out, now. First one I picked up was cheap with "tools" and some adhesive. I just ordered another from Amazon, that's supposedly from HTC, for a little more $$$. I guess I'll see how that one goes. Usually can find them for less than 20, and combos (digitizer and LCD) for about 60.
There are threads that detail how to replace them, and videos on you tube. Not hard, if I can do it, just take your time and follow the instructions.
Sent from my PG86100 using xda app-developers app
Hey is anyone else experiencing this issue with the phone back peeling? It is really bad alongside the audio jack. It's starting to crack around the input for the charger also. Seems like a defect. I wouldn't think this would be normal wear and tear after only a month.
Sent from my LG-H901 using XDA Free mobile app
This is a pic.
Did you sport a case with phone?
jcnbama said:
Hey is anyone else experiencing this issue with the phone back peeling? It is really bad alongside the audio jack. It's starting to crack around the input for the charger also. Seems like a defect. I wouldn't think this would be normal wear and tear after only a month.
Click to expand...
Click to collapse
Mine isn't doing that at all, but I've only taken the back off one time since the day I bought the phone. My battery and SD card promo pack are showing up tuesday, and I'm sure mine will be peeling once I start swapping batteries every day.
Luckily for us, replacements are available: http://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=lg+v10+back+cover&_sacat=0
I don't use a case... But really this shouldn't be happening. I have taken the back off maybe 5 times? This is something that younger expect to start happening after 6 months of use.... And what about the spot beside the charging port?
I'm gonna see if I can maybe get them to send a replacement back. I don't feel like this is something you'd normally expect of a 6 week old phone. IMHO
Sent from my LG-H901 using XDA Free mobile app
jcnbama said:
And what about the spot beside the charging port?
Click to expand...
Click to collapse
That's probably from taking an inaccurate aim when stabbing in the USB cable, but I agree that it shouldn't be happening at all.
jcnbama said:
I'm gonna see if I can maybe get them to send a replacement back. I don't feel like this is something you'd normally expect of a 6 week old phone. IMHO
Click to expand...
Click to collapse
You should, this is a flaw that we will all face, so please update us with any response you get.
Your right, shouldn't be happening. I never go naked so mine is fine. Looks like spots where something rubs or catches. I would contact LG and/or your carrier.
Visa Declined said:
That's probably from taking an inaccurate aim when stabbing in the USB cable, but I agree that it shouldn't be happening at all.
You should, this is a flaw that we will all face, so please update us with any response you get.
Click to expand...
Click to collapse
Yeah.. I mean I'll admit sometimes in the dark it's probably more difficult to get it just right. But totally would think LG would've counted for that and made it a little more durable... Literally only like 6 weeks old... Lol
Sent from my LG-H901 using XDA Free mobile app
Mine is only two weeks old and already peeling on the bottom of the battery cover. Not as bad as the OP's but its there. I noticed it after just a couple days.
Mines doing it too
Peeling around headphone jack pretty bad
jcnbama said:
This is a pic.
Click to expand...
Click to collapse
Yikes! Thankfully I'm not seeing this so far!
I'm not using a case and I've removed the back maybe 5 or 6 times. I hope this doesn't happen to all of them!
Sent from my pretty nifty brand new LG V10
Mine is too.
Tmobile response to my questioning them on the back falling apart.
Wow. Mine has the same problem. I talked to Verizon, they can't do anything about it, LG wants me to send the back to them and they will investigate and see whose fault it is. I'm having reservations and it because I will have to go bareback (???) for a few days. I'm still pissed because it was less than 2 weeks when I got the phone.
Sent from my VS990 using Tapatalk
mth7386 said:
Tmobile response to my questioning them on the back falling apart.
Click to expand...
Click to collapse
At least their being honest with you. Take it as a chance to invest in a wireless charging back cover.
This is a serious lack in customer service. What a mess. I will be calling next week and also sending pics and complaints to Tmobile. This phone is unfortunately not turning out to be all its cracked up to be. First with the busted screens and now this not so "Dura"skin peeling off the back. This should not be an opportunity to go and buy something else.... Now if LG wants to send me a $15 gift card or something I'll get another back....
Don't get me wrong the internal hardware is great but then so is the G4. I bought it because of its durability primarily and this is quickly becoming an area where it appears to be lacking... Now I just have a "heavy" phone.... With similar features as some other not so heavy ones...
Sent from my LG-H901 using XDA Free mobile app
I started a thread on Reddit also. I sent emails to Android Central and Android Police. I don't personally have a Twitter account but if you do maybe consider Tweeting it to LG with a link to the thread so that they can see these multiple reports. Comment on the Reddit thread as well to get that more visibility.... Hopefully this helps.
https://www.reddit.com/r/lgv10/comm...eling_around_ports_and_jacks/?sort=confidence
Sent from my LG-H901 using XDA Free mobile app
Same problem with my phone. I've had it since day one and it's peeling in the exact same way in the same spot. I called LG and they said they'd replace it after I send them the back of my phone and they send me a new back which would take up to 10 days. What a joke. I love the phone otherwise but I bought it so I wouldn't need to buy a case. Not that the cases work with the fingerprint scanner. I'm glad for jump on demand. I think it's ridiculous they won't send us a part that cost them a few cents but they send out batteries and sdcards for free.
luckycook82 said:
Same problem with my phone. I've had it since day one and it's peeling in the exact same way in the same spot. I called LG and they said they'd replace it after I send them the back of my phone and they send me a new back which would take up to 10 days. What a joke. I love the phone otherwise but I bought it so I wouldn't need to buy a case. Not that the cases work with the fingerprint scanner. I'm glad for jump on demand. I think it's ridiculous they won't send us a part that cost them a few cents but they send out batteries and sdcards for free.
Click to expand...
Click to collapse
Really terrible customer service....
Sent from my LG-H901 using XDA Free mobile app