[q] need urgent help! - Galaxy S II Q&A, Help & Troubleshooting

Hello s2 users!
just wanted to say i have a really big problem and i really hope that someone can help me!!!!
today i bought my I9100 from a friend. the phone is from germany and it is like 4 months old
well when i was testing it (just to be sure it works) it worked flawlessly, i mean it was very awesome and i couldn't believe it worked so great
so i bought it and when i arrived home i formatted the external sd he gave me (2gb) and i restored the system to be as a new phone
after the restore process i installed viber, whatsapp, skype and an app called MagicUnlock that i had on my previous phone
after talking like 30 minutes, the audio just stopped. the speaker stop working in any possible way just no sound anywhere
but the audio works while headphones connected i mean when i connect the headphones, after 1-2 min the speaker works but not the headphones
i said about magicunlock app because it doesn't work (i'm pretty sure s2 has proximity sensor) but i can deal without that, i only said to know if it has a connexion
and when i extraqct headphones audio on speaker works for another 1-2 min then stops and have to make the process again
well now the speaker works without the headphones connected ( it is working for like 30 min) and hope i dont have the problem again but is there anyone who can give ANY answer to that what could be the problem? my friend is saying it could be because i restored the phone but i dont think it could...
SRY MY BAD ENGLISH

Could be
Best thing to find out all phone working corectly is reflash stock room again from here
http://forum.xda-developers.com/showthread.php?p=20
Sent from my GT-I9100 using xda premium

"need urgent help" should be part of topic, Not just used solely for the topic title. Titles need to be descriptive of topic.
This is REALLY irritating me now

TheATHEiST said:
"need urgent help" should be part of topic, Not just used solely for the topic title. Titles need to be descriptive of topic.
This is REALLY irritating me now
Click to expand...
Click to collapse
i'm sorry.... im new at xda

well i went to a service and they repaired it
5 euros ) the problem was that the speaker was not in the right place
how i can delete this whole post? as i said im new

ShadowsDie said:
i'm sorry.... im new at xda
Click to expand...
Click to collapse
That is no excuse for lack of common sense.
Plus its the exact same any other forum anywhere on the net for any subject. The topic title is supposed to be descriptive of topic so that people browsing forum can see at a glance what topic is about rather then just generic vauge "need urgent help".

Related

[Q]microphone problem

Welcome XDa! I bought my galaxy s2 month ago. All working fine except one thing.. When im calling someone or when he calls me they almost can't hear me right like my microphone would be broken :-( . Then I need to click menu and turn off the noise reduction, then all is ok and they hear me right. It pisses me off when I.have to do it everytime I'm talking with someone. I had branded soft from orange (I'm from Poland). I'm newbie in Android things but it worked. Im using latest stock*I9100XWKK5 *Android 2.3.6 (MULTI CSC)-3 file from Samsung. Im wondering is my phone broken and should I give it on guaranty or search different way to sort my problem.my friend told I should go on guaranty because he has s2 too and he don't need to turn off noise reduction to let others listen him well. I'll also add when im recording myself in dictaphone then all sounds fine. Please help me :-( . And I also wanna ask if I'll want to go guaranty, should I put branded soft again ? May they have problems about stock but non branded soft? Thanks for answer in advance! And I'm sorry for my crazy English, I wish you will understand me lol

Problem with front-speaker

Hi all!
I have a problem with my mini pro and would be most thankfull, if anyone could help.
Since a while now, my front speaker is not working anymore. I am using my phone with an unlocket bootloader, custom kernel and custom rom. First I thought this might have to do with that, since I first noticed it after trying an ICS beta (CM9). I did go back to SE-kernel and also restored everything with SEUS, but nothing worked. I have used various kernels and roms since, but my front speaker has not been working again.
Today I got a new speaker and changed it myself. Unfortunately, this still did not bring any changes, no sound at all.
Now I am a bit clueless, if this is really a hardware-issue or could be software related after all??
If any of you has any idea on the topic, it would be great.
All the best,
Jonathan
DerJonathan said:
Hi all!
I have a problem with my mini pro and would be most thankfull, if anyone could help.
Since a while now, my front speaker is not working anymore. I am using my phone with an unlocket bootloader, custom kernel and custom rom. First I thought this might have to do with that, since I first noticed it after trying an ICS beta (CM9). I did go back to SE-kernel and also restored everything with SEUS, but nothing worked. I have used various kernels and roms since, but my front speaker has not been working again.
Today I got a new speaker and changed it myself. Unfortunately, this still did not bring any changes, no sound at all.
Now I am a bit clueless, if this is really a hardware-issue or could be software related after all??
If any of you has any idea on the topic, it would be great.
All the best,
Jonathan
Click to expand...
Click to collapse
Bro I had the same issue with my phone.. It is the flex which goes from the motherboard to the lcd part (upper half of the slide) which might be damaged probably causing no connection to the front speaker.. U get it replaced by the SE serice center.. Thats the only way.. hope it helps..
Sent from my U20i using xda premium
Please explain the sense of your silly full-quote!
I never understand why people quote the whole post when answering directly to a post.
steiff said:
Please explain the sense of your silly full-quote!
I never understand why people quote the whole post when answering directly to a post.
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Click to collapse
Does it really matter.. ?!! Atleast I am helping him out and If you cant help others stop posting crap.. !!
Peace..
Sent from my U20i using xda premium
Hi there, first of all, dissasemble your cellphone, here you have the service manual, it has everything you could need to make a hardware rapair, including dissasemble and reassemble videos. http://www.cpkb.org/wiki/Sony_Ericsson_E10i_Xperia_X10_mini_service_manual
Once you obtained acces to the speaker, test it, you can do it taking a wire with a 3.5 plug on one end, and bare wires on the other end, by plugin it on an mp3 player and making sound going trough the speaker. If your speaker works, you will have to take the schematics from the service manual, follow the circuit and locate the failure. Most common failures are a flex broken or pressure contacts failure but you can have problems like this one, that are more difficult to find and solve http://forum.xda-developers.com/showthread.php?t=1472440. If your speaker doesn't works, just replace it.
Any problem just say it
Sorry, The service manual for The mini pro is here! http://www.cpkb.org/wiki/Sony_Ericsson_U20_Xperia_X10_Mini_Pro_service_manual
Sent from my E10i using XDA App
Thank you all very much for your replies!
It sounds like you all do believe it must be a mechanical problem. I allready changed the fron speaker by myself, but it is still not working. I will see how the flex looks!
But it is good to know, none of you thinks, it could be something with the custom rom/kernel
same problem for me man!
have you solved the problem after all?
i've tried to check with a tester and it seems that there isn't signal on the two contacts of the speaker...so i think the problem isn't the speaker but it is on some connection!! (maybe the main plan connector that connect the keyboard part with the sceen part)

[Q] Urgent Help Please with sound

Hello xda users.. i got a big problem with my s2.
i had a echo problem, so i searched for solution..i found a tutorial,wached video youtube.com/watch?v=KNtMCKUqah0 so started to do it.. okay, i opened mobile, put a little piece of credit card , closed mobile and wanted to do call test. I called my friend but PROBLEM i don't hear the oponent side, i don't hear the sound then calling ( only with headphones works).. i understand that i touched something related to sound , but do not realise that..
please help to resolve this problem.
Somebody know solution? ..
B.L. said:
Hello xda users.. i got a big problem with my s2.
i had a echo problem, so i searched for solution..i found a tutorial,wached video youtube.com/watch?v=KNtMCKUqah0 so started to do it.. okay, i opened mobile, put a little piece of credit card , closed mobile and wanted to do call test. I called my friend but PROBLEM i don't hear the oponent side, i don't hear the sound then calling ( only with headphones works).. i understand that i touched something related to sound , but do not realise that..
please help to resolve this problem.
Click to expand...
Click to collapse
recheck wether the piece of credit card u placed is in place and havent moved, so that it might be causing the issue of urs
PS- do not bump ur post ma8, its a very bad practice.

I do not listen, do not listen to me

Hello everyone.
For 4 days ago my sg3 started doing something really strange ...
For several months I have installed the 4.3 Russian in my GT -I9300 and beat of a sudden, every time I make or receive a cell phone call I do not listen to me or I can listen to anyone , as if the handset and the microphone will not work.
BUT , if they work, I tested with Google Talk, Skype , software to record audio and microphone headset works perfectly and works well , the problem is only with the phone calls .
Connect the phone for bt car , also with wired headset, handsfree , and in all cases is the same , the call is connected but can not hear me or hear anyone.
With all this I did a clean install , formatting system and all other partitions and take to put the 4.3 Argentina , the BUGML1 reformatting everything , install root and everything else , the phone works perfectly except for the same old problem , as if the embers in mute microphone and headphone volume without phone ..
Again, the phone works perfectly with Skype and other programs I only have this problem in the cellular network.
Also change of company , I tested clear and staff and nothing ..
Someone happened the same? , Anyone have any idea how to fix it? , I'm sure it's not hard because the mic / headphone funcona , so for me it is soft ..
I accept any kind of ideas and sugetencias .
Ariel
You don't read either, don't post questions in the general forum. Report your own post and ask a moderator to move it for you.
You have a hardware fault in the the gsm circuit of your phone, new motherboard required.
Sent from my GT-I9300 using Tapatalk
Thank you very much, I'll have to send it for service to fix it.
Thanks, Ariel
boomboomer said:
You don't read either, don't post questions in the general forum. Report your own post and ask a moderator to move it for you.
You have a hardware fault in the the gsm circuit of your phone, new motherboard required.
Sent from my GT-I9300 using Tapatalk
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Click to collapse

Viber + Sony z2 + Galaxy Note 3 = annoying beeps sounds ??

Very weird situation happen only when i use viber between Sony z2 and Galaxy note 3 ,, every time i speak beeps sounds very loud coming out from headphone or from speakers when i use speakers. it only happen when i call my wife she has the Note 3 and i have the Z2,, it never happen with all other phones from my side and her side as well,, both phones are not rooted and everything original out the box,, Sony Z2 with .402 update and Note 3 with 4.4 Kitkat.
If anyone have this weird issue please comment here ...its very very annoying problems ,, i can't speak well in viber
Same issue
Yess..I have the exact same situation with my wife, my Z2 same as yours (same firmware as well) and she is having the note 3.
Can you please tell me if you found any solution?
facereality said:
Yess..I have the exact same situation with my wife, my Z2 same as yours (same firmware as well) and she is having the note 3.
Can you please tell me if you found any solution?
Click to expand...
Click to collapse
Finally someone comment here. unfortunately I didn't find any solution to this annoying problem yet. neither i found another posts online or someone have this issue. if i find a solution or at least know the reason why then i will post it here, please do same so.
How are you finding the sound quality on Viber on the Z2?
I find it to be very quiet & I can barely hear the person I'm talking to & they can barely hear me, emailed Viber support but they weren't much use even though I pointed out that Viber on old Galaxy S3 was nice & loud in both voice & notifications sounds but on the Z2 it is way too quiet, tried Line & the sound is good on that but the app is bloated & the smileys are crap lol.
BanziBaby said:
How are you finding the sound quality on Viber on the Z2?
I find it to be very quiet & I can barely hear the person I'm talking to & they can barely hear me, emailed Viber support but they weren't much use even though I pointed out that Viber on old Galaxy S3 was nice & loud in both voice & notifications sounds but on the Z2 it is way too quiet, tried Line & the sound is good on that but the app is bloated & the smileys are crap lol.
Click to expand...
Click to collapse
Same here. the sound quality is crap. very low sound.. when I am outside i open speaker and put it on my ear and barely can hear the sound.. And the sound of beeps always happen even with speaker on. I had before samsung phone galaxy mega 6.3 and the sound was awesome. Am thinking to buy bluetooth headset to use it instead of the phone
Yeah same here mate, even using it in speaker phone mode the sound is way too quiet & muffled. I'm gonna email their support again, would suggest you do the same. The more reports & complaints they get about it will make them do something about it.
http://support.viber.com/customer/portal/emails/new
BanziBaby said:
Yeah same here mate, even using it in speaker phone mode the sound is way too quiet & muffled. I'm gonna email their support again, would suggest you do the same. The more reports & complaints they get about it will make them do something about it.
http://support.viber.com/customer/portal/emails/new
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Click to collapse
I have sent email to them, hopefully they will reply and fix it.
Cheers mate, post back when they reply to you & I will do the same. Sorry for hijacking the thread BTW
BanziBaby said:
Cheers mate, post back when they reply to you & I will do the same. Sorry for hijacking the thread BTW
Click to expand...
Click to collapse
Any update? I am having same issue. Voice recordings in Viber are very poor. I have contacted online Sony support. And actually it happens not only in Viber. And they told me it's hardware issue. And advised to do firmware restore and hardreset. But my wife has Z2 too with same issues and both phones from different countries, different stores. May be Sony uses new way to record sounds or poor support of microphones in API.
Rustik13 said:
Any update? I am having same issue. Voice recordings in Viber are very poor. I have contacted online Sony support. And actually it happens not only in Viber. And they told me it's hardware issue. And advised to do firmware restore and hardreset. But my wife has Z2 too with same issues and both phones from different countries, different stores. May be Sony uses new way to record sounds or poor support of microphones in API.
Click to expand...
Click to collapse
Did you do firmware restore and hardreset ? if so did it fix it ?
Cena99 said:
Did you do firmware restore and hardreset ? if so did it fix it ?
Click to expand...
Click to collapse
No. I didn't do any of those yet.
OK, guys, just did software repair. Nothing changed. Don't go for it and don't waste your time.
Well I emailed Viber support about the 4th-5th Sept & only got a reply from them yesterday about a month & a half later asking me to install a debug version that will wipe my message history, they suggest to email message history but AFAIK there is no way to restore it.
Pretty pathetic support if you ask me.
at least it's good they replied you.. They didn't reply me till now and it has been more than a month.. now am thinking to buy bluetooth headset just to get rid of this annoying problem but then even with bluetooth headset you can't answer viber calls directly like normal calls.. i read on other threads someone from viber support team said they don't yet support bluetooth headset.. as if viber not everyone use it and majority use normal calls. it's really ridiculous
Sent from my D6503 using XDA Free mobile app
BanziBaby said:
install a debug version that will wipe my message history, they suggest to email message history but AFAIK there is no way to restore it.
Click to expand...
Click to collapse
Root and backup data. Then restore data after you install the new version?
Sent from my D6503 using Tapatalk
Yeah I can use MyBackup Pro to back up the viber data but after restoring it viber won't even open & just force closes right away.

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