Wife's phone 100% stock, not booting - LG Optimus L9 P760, P765, P768, P769

Hey guys,
My wife's phone is acting all kinds of strange, but the latest has got me puzzled to no end.
I saw her use her phone not even 30 minutes ago, and then it crashed and is not booting up. It's charged 100%, as we leave it on the chargers all night, so it's not the battery. Plus, I even switched batteries with my phone (we have the same model).
It does this completely at random, and I have no way of determining what went wrong.
Most of the time, I can get it to come back up by holding Vol Up and the Power buttons, then inserting the battery.
This morning, it won't even respond to that.
I'm so tempted to throw her phone through the wall, however, I can't afford to do so.
What are my options?
EDIT: Sorry, forgot to mention: P769, 4.1.2 V20F

afr33sl4ve said:
Hey guys,
My wife's phone is acting all kinds of strange, but the latest has got me puzzled to no end.
I saw her use her phone not even 30 minutes ago, and then it crashed and is not booting up. It's charged 100%, as we leave it on the chargers all night, so it's not the battery. Plus, I even switched batteries with my phone (we have the same model).
It does this completely at random, and I have no way of determining what went wrong.
Most of the time, I can get it to come back up by holding Vol Up and the Power buttons, then inserting the battery.
This morning, it won't even respond to that.
I'm so tempted to throw her phone through the wall, however, I can't afford to do so.
What are my options?
EDIT: Sorry, forgot to mention: P769, 4.1.2 V20F
Click to expand...
Click to collapse
Seems like a hardware problem... Try hard resetting by vol up - home - power. If doesn't work, then get a replacement.
Sent from my LG-P769 using Tapatalk 4

Yeah sounds like hardware failure.
I've already seen a couple of people with the same problem, and it is kind of getting me worried.
CM 10.1 P769

Yeah, it's dead.
It's dead, Jim.
Thanks guys.

Related

SOLVED: Phone refuses to power on

Not really sure what went wrong. I'd been running the TrickDroid ROM with the Bulletproof kernel, everything was buttery smooth until I restarted to the phone because it wouldn't send any SMS messages and now the phone refuses to power on. I can't even do a hard reset with power + volume down. So far, nothing has worked to get the phone on.
I hate to think I've bricked my phone, but I think I've bricked my phone. Any other ideas? I'm freaking out here.
I just got the phone last week, so I think if I take it into the AT&T store and show them that it simply won't power on maybe they'll just swap out the device, since I *just* got it.
EDIT: I kept the phone on the charger all night, still didn't turn on, I'd tried different plugs around the room too, no juice. Took the phone into the AT&T store, they plugged it into one of their display chargers and it turned back on.
I had the phone plugged into the wall when it died last night, so I'm thinking it may be some kind of incomparability with the Bulletproof kernel. I'm going to flash stock kernel and call it a day.
Honestly, if you got the phone within 14 days, tell them it's defective and they WILL give you a new one, easy swap in store. If it's outside of 14 days, you'd have to get a refurb, so I'd try all other troubleshooting BEFORE you go that route.
devinthomas said:
Not really sure what went wrong. I'd been running the TrickDroid ROM with the Bulletproof kernel, everything was buttery smooth until I restarted to the phone because it wouldn't send any SMS messages and now the phone refuses to power on. I can't even do a hard reset with power + volume down. So far, nothing has worked to get the phone on.
I hate to think I've bricked my phone, but I think I've bricked my phone. Any other ideas? I'm freaking out here.
I just got the phone last week, so I think if I take it into the AT&T store and show them that it simply won't power on maybe they'll just swap out the device, since I *just* got it.
EDIT: I kept the phone on the charger all night, still didn't turn on, I'd tried different plugs around the room too, no juice. Took the phone into the AT&T store, they plugged it into one of their display chargers and it turned back on.
I had the phone plugged into the wall when it died last night, so I'm thinking it may be some kind of incomparability with the Bulletproof kernel. I'm going to flash stock kernel and call it a day.
Click to expand...
Click to collapse
is your charger broken?

[Q] HTC EVO 4G LTE W/root and MeanBean bricked

Ok I couldnt find where I should post this, so if anyone can help me that would be great. I rooted my phone a few months back. I had to flash the ISO seprate. my phone is S/ON if it matters. So to start the story off, I have the MeanBean ROM and for some reason it was laggy here lately and was acting weird. I was talking to my friend last night when I fell asleep. I woke up thinking that my phone had died because it was low when i went to bed. I had zero issues when i went to bed, I plugged it into my charger and the orange light didnt even come on. I pressed the power button and it still didnt come on. my friend tried 3 different chargers and we determined it wasnt the charger. it was just fine, charged about 18% and i took it and plugged it into my car charger to use for a gps. I get to work and text my friend to tell her i would talk to her on lunch, leave and come back 3 hours later on break and it was dead.. I started my car and it came on and went to the home screen and it just shut off before i could do anything. I hit the power button and instantly the orange light was solid, no flashing. I held the power button and it got stuck in a boot loop just staying at the HTC screen. Right now, I cant get it to charge, load into HBOOT or even get it to turn on to the HTC screen. Any clue what i can do to fix my life line?
Almost sounds like your battery took a dump. I know we have a non-removable battery, but it seems like I remember reading about someone else having a similar problem some time ago, and that they were able to have the battery replaced, which fixed their issue. Try leaving it on a charger that you know for a fact works for 8 hours or so and see if it will take a charge. Otherwise, you might want to take it to Sprint and let them look at it.
Sent from my EVO using xda premium
I've seen this issue before and found this useful article when reading about this, I don't remember who got the issue but they said to follow this guide on how to calibrate your battery, hope it helps: http://www.pocketables.com/2010/08/...ry-and-possibly-double-your-battery-life.html
Good Luck!
not bricked
The term, "bricking" suggests that the damage, often a misconfiguration of essential on-board software, is so serious as to have rendered the device PERMANENTLY unusable.
Try holding volume up, down and power at the same time to try to boot it while it's on the charger
Sent from my EVO using xda premium

Is my phone bricked?

Wondering if I need to send my DNA in for a jtag hard brick. I was using my phone last night through some speakers while charging it. Phone worked fine for at least 3 hours. When I was done I powered on my screen to turn off the music then powered off the screen again. After that the phone wouldn't boot.
Phone has done this to me in the past, usually just had to hold power button for a bit and lights would flash and all would be good. Nothing this time around with volume buttons and power held multiple times. Seems strange it would brick while I was just listening to music. another note is I did lose 4g capabilities about a week ago. I hadn't gotten around to wiping to see if that fixed it.
Let me know what you guys think.
Thanks!
Edit: My phone is rooted and was running cyanogen mod 10.2 stable release
haleyrt said:
Wondering if I need to send my DNA in for a jtag hard brick. I was using my phone last night through some speakers while charging it. Phone worked fine for at least 3 hours. When I was done I powered on my screen to turn off the music then powered off the screen again. After that the phone wouldn't boot.
Phone has done this to me in the past, usually just had to hold power button for a bit and lights would flash and all would be good. Nothing this time around with volume buttons and power held multiple times. Seems strange it would brick while I was just listening to music. another note is I did lose 4g capabilities about a week ago. I hadn't gotten around to wiping to see if that fixed it.
Let me know what you guys think.
Thanks!
Click to expand...
Click to collapse
Have you left your phone charging for a complete 24hours then powering it on. I've seen where that works.
Also you could also just get a replacement
thayl0 said:
Have you left your phone charging for a complete 24hours then powering it on. I've seen where that works.
Also you could also just get a replacement
Click to expand...
Click to collapse
That will be my next step, the phone was fully charged before right before it did this. I suppose I did forget to mention that my phone is rooted and has cyanogen mod 10.2 running on it.
haleyrt said:
That will be my next step, the phone was fully charged before right before it did this. I suppose I did forget to mention that my phone is rooted and has cyanogen mod 10.2 running on it.
Click to expand...
Click to collapse
You still can get a replacement. If the phone doesn't cut on then your provider will give u a new one.

lgog not starting or charging.

lg e970 battery does not charge. when plugged into charger, few things happen
1. power button light blinks and then screen comes on(blank) and light stops blinking.
2. when power button is pressed once, black and white battery charging indicator shows for a few seconds and then screen goes blank, power button light starts blinking again. this loops.
3. when power button is pressed for a longer time, lg logo shows for a second and then screen goes blank again.
4. all this while the phone heats up rapidly, especially the screen and battery connector.
please help:crying:
ajaybala said:
lg e970 battery does not charge. when plugged into charger, few things happen
1. power button light blinks and then screen comes on(blank) and light stops blinking.
2. when power button is pressed once, black and white battery charging indicator shows for a few seconds and then screen goes blank, power button light starts blinking again. this loops.
3. when power button is pressed for a longer time, lg logo shows for a second and then screen goes blank again.
4. all this while the phone heats up rapidly, especially the screen and battery connector.
please help:crying:
Click to expand...
Click to collapse
This exact thing happened to me about a month ago. Whats happening is your battery is basically dead/at 0% or 1%. When you try and charge it the phone gets hot so it's not gonna charge.
What i did was literally put the phone on ice. You gotta get a bowl big enough to put a bunch of ice in, then put some kind of layer over that. Like a bag or foil. Something to keep your phone from getting wet. Now sit your phone on top of the ice and plug it into the charger. The phone is gonna slow charge and it'll take a couple hours to charge 4 or 5%. Wait 3 hours while keeping it on ice/charging it. Then take it off the charger and it should turn on. Now put it back on the charger and it'll charge normally. Idk how much of this made sense to you, but this worked for me after trying many other things.
Thank you so much. you have helped revive a dead phone. I followed your instructions to the letter and after three and a half hours found the phone to have charged to 60%.
The ice really worked. The heat wasn't allowing it to charge.
Sent from my E7 using XDA Premium 4 mobile app
ajaybala said:
Thank you so much. you have helped revive a dead phone. I followed your instructions to the letter and after three and a half hours found the phone to have charged to 60%.
The ice really worked. The heat wasn't allowing it to charge.
Sent from my E7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm glad yours worked out but my case is a little different. One night I was playing games for hours and hours and while I had the charger connected so it wont die on me and when I started to notice that it's getting pretty hot, I put it down and its still charging and let it charge overnight. When I woke up the phone won't turn on anymore. When I hold the power for a long time it would start blinking but the screen won't turn on or anything and when I let go of the power button it will stop blinking, power + volume up or down combinations has not effect or whatsoever.
So I decided to connect it to my laptop thinking that maybe it got brick and I'll restore with LGNPST but it won't even recognize the phone, no matter what button combinations I make. So I was thinking maybe the battery was bad so I bought a new battery, removed the screws &cover but when I installed the new battery the damn thing still won't turn on. So now I'm thinking maybe it's the charging port, I have replaced the charging/mic module as well and went through all the trouble of disassembling the phone BUT IT STILL WON'T TURN ON!
I don't know if this method will work but it won't hurt I guess but considering I have replaced the battery already and the phone had already cooled-down since it's been days that I can't turn it on. ANYONE OUT THERE CAN SHED SOME LIGHT PLEASE!
farewell LOG
well for trying almost everything even to the point of replacing parts I guess it's time for me to say goodbye to my beloved LG Optimus G. It's sad coz this phone is pretty powerful and good looking too, I dont even think I've unlocked the full potential of this phone but it served pretty damn well and unfortunately I think it's out of warranty already since I've had it for almost 2 years now.
So Sayunara LGOG!
yhe2x said:
well for trying almost everything even to the point of replacing parts I guess it's time for me to say goodbye to my beloved LG Optimus G. It's sad coz this phone is pretty powerful and good looking too, I dont even think I've unlocked the full potential of this phone but it served pretty damn well and unfortunately I think it's out of warranty already since I've had it for almost 2 years now.
So Sayunara LGOG!
Click to expand...
Click to collapse
I could probably help with your problem too if it's not too late. This same thing happened to my mom's phone(She has the LG Optimus G as well) My first guess was to replace her motherboard. I ordered her another optimus g from EBay that had a cracked screen and cracked back for $40(make sure it's an unlocked phone). The internal hardware was all in working order. I simply replaced the motherboard in hers with the one from Ebay, and it worked. If you haven't gotten rid of the phone yet you could try this. I found a teardown guide on youtube that made it really easy to remember where to disconnect and reconnect everything to the motherboard. The only downside to this is it's basically a new phone and anything not stored on your sd card will be gone. It's like a factory reset.
hey mate, wow I didnt think anyone would reply to my post anymore.. thanks for replying, anyway no I havent gotten rid of it yet though I already got a Galaxy S5 if I can fix it soon I can still return the S5 coz right now I'm not happy with it coz of the locked bootloader.
I was actually thinking of doing that since I've already gone through all troubles of replacing the mic/charging port module so why not just continue experimenting on it. I will follow your advice but do you know anywhere or anyone else I can find just like the one you got?
Your advice is greatly appreciated, thanks

LGv10 stuck on LG splash screen on boot

Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
Click to expand...
Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
Click to expand...
Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
Click to expand...
Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
Click to expand...
Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
Click to expand...
Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
Click to expand...
Click to collapse
this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Click to expand...
Click to collapse
SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Click to expand...
Click to collapse
The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?

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