Hi,
My i9300 died one week ago. It suddenly started to reboot. I removed the battery, I tried another. But the moment I plug the battery, the reboots start. The phone shows the "Samsung SIII" initial logo and it restarts. If I try to enter download mode or recovery, it restarts too.
I have searched everywhere, every forum, but I have not found anyone with this problem.
Any ideas?
Thanks!
is your power button stuck? try adjusting it carefully make sure not to have it pressed.
Sounds like the internal memory is screwed. You say you cant get into download mode?
When it died where you trying to install a custom rom?
ikabot said:
Hi,
My i9300 died one week ago. It suddenly started to reboot. I removed the battery, I tried another. But the moment I plug the battery, the reboots start. The phone shows the "Samsung SIII" initial logo and it restarts. If I try to enter download mode or recovery, it restarts too.
I have searched everywhere, every forum, but I have not found anyone with this problem.
Any ideas?
Thanks!
Click to expand...
Click to collapse
Remove the battery for ex 10 minutes and then try
It should be repaired under warranty unless you have done something to void warranty.
jje
ashraf sharif said:
is your power button stuck? try adjusting it carefully make sure not to have it pressed.
Click to expand...
Click to collapse
It is not stuck . Power button is ok. I was doing nothing when it started to reboot.
rootSU said:
Sounds like the internal memory is screwed. You say you cant get into download mode?
Click to expand...
Click to collapse
Sometimes I can get into download mode. But it reboots again.
nzshock said:
When it died where you trying to install a custom rom?
Click to expand...
Click to collapse
I was using Wanam cutom rom. But I flashed it three weeks ago. No uv, no oc... nothing.
Unuce said:
Remove the battery for ex 10 minutes and then try
Click to expand...
Click to collapse
I did it. I even tried with another battery. Nothing works
JJEgan said:
It should be repaired under warranty unless you have done something to void warranty.
jje
Click to expand...
Click to collapse
That is the problem... when it restarts the red symbol appears because I have rooted the mobile. And I broke the screen several months ago. So... no warranty.
I am screwed, right?
Get a usb jig to see of you can get it to stay in download mode. If yes, flash stock. If no, yeah you nay be screwed if you don't want to part with money
Sent from my GT-I9300 using Tapatalk 4
rootSU said:
Get a usb jig to see of you can get it to stay in download mode. If yes, flash stock. If no, yeah you nay be screwed if you don't want to part with money
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
Could you please point me where to buy a usb jig? Thank you!!!
Ebay
Sent from my GT-I9300 using Tapatalk 4
rootSU said:
Ebay
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
Thank you rootSU. I've just purchased one. Let's see what happens. Last try!
Good luck.
Sent from my GT-I9300 using Tapatalk 4
Related
Problem solved
Bricked galaxy s3?
Send From My Galaxy Gio and O2x
Al3xand3r# said:
Bricked galaxy s3?
Send From My Galaxy Gio and O2x
Click to expand...
Click to collapse
Yes....
Trev186 said:
Hi,
I was in the wrong ROM forum and installed a custom ROM for the international version of the S3 on my Sprint version of the S3.
I assume at this point it is hopeless (yes I know I am an idiot please dont flame me I just lost $600)
The phone will not even power on
If anyone has any advice I would love to hear it
Click to expand...
Click to collapse
Your phone is alright. Take a breath and go in Sprint and download an ROM when one is available. You just installed the wrong stuff but its an easy fix. Might take days some time for a rom to come online though
Just return it to sprint when they get some in stock and get a new one.
Woolios said:
Your phone is alright. Take a breath and go in Sprint and download an ROM when one is available. You just installed the wrong stuff but its an easy fix. Might take days some time for a rom to come online though
Click to expand...
Click to collapse
How do I download a ROM or do anything at all at this point if I cannot even turn the phone on?
Trev186 said:
How do I download a ROM or do anything at all at this point if I cannot even turn the phone on?
Click to expand...
Click to collapse
Can you get the phone into download mode?
To do this, pull the battery out (to make sure the phone is completely off), plug it in, hold the volume-down and home buttons then turn it on while holding those buttons.
If you can get it into download mode, then it should be possible to reflash the proper firmware using Odin.
Or at least, that's how things went when I had my Samsung Vibrant. I've only owned my S3 for a day.
Zanaffer said:
Can you get the phone into download mode?
To do this, pull the battery out (to make sure the phone is completely off), plug it in, hold the volume-down and home buttons then turn it on while holding those buttons.
If you can get it into download mode, then it should be possible to reflash the proper firmware using Odin.
Or at least, that's how things went when I had my Samsung Vibrant. I've only owned my S3 for a day.
Click to expand...
Click to collapse
No power whatsoever.
Cannot get to download mode...
I tried removingthe power and powering on to download mode and had no luck ....
Sent from my SPH-D710 using Tapatalk 2
Trev186 said:
Hi,
I was in the wrong ROM forum and installed a custom ROM for the international version of the S3 on my Sprint version of the S3.
I assume at this point it is hopeless (yes I know I am an idiot please dont flame me I just lost $600)
The phone will not even power on
If anyone has any advice I would love to hear it
Click to expand...
Click to collapse
Sorry, you're qhsusb_dload (aka hard) bricked. I've spent about 3 days trying to fix mine after I bricked it flashing a kernel on a bad port of cwm. If I had a working S3 and another 3 days I might be able to un-hardbrick it, but yeah, will just be exchanging it as soon as they come back in stock.
wildgamer100 said:
Just return it to sprint when they get some in stock and get a new one.
Click to expand...
Click to collapse
LOL, another Crook. Just because you would commit FRAUD I guess others should. That's exactly what it would be. You ruin your device hacking it, you are at fault. Not the carrier or manufacturer.
Sent from my iPhone using Tapatalk
davidstech11 said:
LOL, another Crook. Just because you would commit FRAUD I guess others should. That's exactly what it would be. You ruin your device hacking it, you are at fault. Not the carrier or manufacturer.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
You know damn right that if you were in his position you would take it back and get a new one.
davidstech11 said:
LOL, another Crook. Just because you would commit FRAUD I guess others should. That's exactly what it would be. You ruin your device hacking it, you are at fault. Not the carrier or manufacturer.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Exactly u would probably do the same I pay for insurance I expect them to insure my device
Sent from my SPH-M920 using xda app-developers app
Rev3ge07 said:
Exactly u would probably do the same I pay for insurance I expect them to insure my device
Sent from my SPH-M920 using xda app-developers app
Click to expand...
Click to collapse
Anyone know how I can buy a premade jig to try and frce boot odin ?
Sent from my SPH-D710 using Tapatalk 2
Trev186 said:
Anyone know how I can buy a premade jig to try and frce boot odin ?
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
EBay or amazon...
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Just take it to Sprint but don't tell em you was trying to download a custom rom.. Simple they probably don't know the issue yet until more people start taking they brick phones in because they tried to root..
I think you overpaid for your paperweight . Yes, I feel a little cruel for making a joke about someone who just lost $600, but you do still have a chance at exchanging it at Sprint. Bricking a phone is every custom rom users worst nightmare, but that's probably your best option. Good luck.
Same Probelm...Sort of
Yeah I did the same thing I think, tried to flash a kernel via cwm, said operation aborted...ok....so I reboot it and now it wont turn on, cant get it in download mode. Weird thing is though when i plug it in to my computer and hold down the power button, while nothing happens to my phone my computer will continuously make the connect disconnect sound like my phone is turning on for a nano second.
and if my phone is plugged in with battery out red charge light comes on, so I know something is going on in there.
any thoughts on how/if I can fix....
Yeah I may be a crook. But I would take the battery out and stick the headset in the microwave for about 3 seconds. You have insurance on it. Do what you got to do. They lie, cheat, and steal every chance they get.
Sent from my SGH-T999 using xda app-developers app
mbrow124 said:
Yeah I did the same thing I think, tried to flash a kernel via cwm, said operation aborted...ok....so I reboot it and now it wont turn on, cant get it in download mode. Weird thing is though when i plug it in to my computer and hold down the power button, while nothing happens to my phone my computer will continuously make the connect disconnect sound like my phone is turning on for a nano second.
and if my phone is plugged in with battery out red charge light comes on, so I know something is going on in there.
any thoughts on how/if I can fix....
Click to expand...
Click to collapse
Sorry, you're hard-bricked. As I mentioned in a previous post, your phone is in "qhsusb_dload" mode, which is a Qualcomm firmware flashing mode. If you look in your Device Manager, that's what you'll see your computer is detecting. There's absolutely nothing you can do at this point as no one outside Qualcomm/Samsung has the proper tools/files to recover from this state.
Trev186 said:
Anyone know how I can buy a premade jig to try and frce boot odin ?
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
I did the same thing, but I flashed the Omega rom and it hard bricked my phone 3 days ago.
I got a JIG in and it didnt work.
im taking it to Sprint tech support to try to get the data off it. FINGERS CROSSED
So i was attempting to root this thing and put a fancy new rom on it, but have got lost along the way and now the phone will not boot into download or recovery modes. It just says Samsung Vibrant and stays there until I pull the battery. I am unable to do the key combos for any of the modes. The only way I could get into recovery was through adb command. But now I cant even do that. Any suggestions or should I just throw it in the can! Thanks
MikePysh said:
So i was attempting to root this thing and put a fancy new rom on it, but have got lost along the way and now the phone will not boot into download or recovery modes. It just says Samsung Vibrant and stays there until I pull the battery. I am unable to do the key combos for any of the modes. The only way I could get into recovery was through adb command. But now I cant even do that. Any suggestions or should I just throw it in the can! Thanks
Click to expand...
Click to collapse
you can use odin.. flash it back to stock.. just use search button.. I did it many times so it safe as long as you pay attention to instructions..
alkaid14 said:
you can use odin.. flash it back to stock.. just use search button.. I did it many times so it safe as long as you pay attention to instructions..
Click to expand...
Click to collapse
How can I get into odin without download mode? This is frustrating grrrrr!
MikePysh said:
How can I get into odin without download mode? This is frustrating grrrrr!
Click to expand...
Click to collapse
Does anyone think a dongle will do the trick to get it into download mode? I really need to get this working again! Thanks
MikePysh said:
Does anyone think a dongle will do the trick to get it into download mode? I really need to get this working again! Thanks
Click to expand...
Click to collapse
Yes a usb jig (dongle) should solve your problem but its not a guarantee. I would recommend buying one anyway, its a good thing to have around just in case things go wrong. They are only a few bucks so its worth it. You can also try using odin, I have heard of people flashing to stock without a download screen, if you see a yellow com box in odin then your good to go.
Sent from my SGH-T959 using Tapatalk 2
iTz KeeFy said:
Yes a usb jig (dongle) should solve your problem but its not a guarantee. I would recommend buying one anyway, its a good thing to have around just in case things go wrong. They are only a few bucks so its worth it. You can also try using odin, I have heard of people flashing to stock without a download screen, if you see a yellow com box in odin then your good to go.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
Okay thanks. I will get one if I have no sucess.
Anyway, I pulled the battery out for a few hours during hockey and then attempted to try download mode again only I got to a screen that has a bunch of code in red at the top of the screen with the robot underneath saying "Power reset or Upload mode.
What to do?
Thanks
MikePysh said:
How can I get into odin without download mode? This is frustrating grrrrr!
Click to expand...
Click to collapse
try this.. it works for me..
1- Open ODIN on your PC. (DO NOT PRESS/SELECT ANYTHING IN ODIN!)
2- Plug in the USB Cable to PC
(preferably the one that came with your phone *My N1 cable doesn't work??*)
3- Power down Phone if you had not already.
4- Remove the battery.
5- Plug USB into Phone.
6- Hold down BOTH volume buttons and while holding both, insert the battery.
7- Two to three seconds later your phone will be in Download Mode.
Be mindful to not remove connection while ODIN is running.
http://rootzwiki.com/topic/605-guide-root-odin-clean-metamorph-swype-tricks-ninja-apps-everything/page__p__11106#entry11106
MikePysh said:
Okay thanks. I will get one if I have no sucess.
Anyway, I pulled the battery out for a few hours during hockey and then attempted to try download mode again only I got to a screen that has a bunch of code in red at the top of the screen with the robot underneath saying "Power reset or Upload mode.
What to do?
Thanks
Click to expand...
Click to collapse
Yea I have seen that screen before, the dongle is going to be your fix most likely. Just wait for the usb jig if you ordered one, it should put you into download mode no problem. If for some reason the jig doesn't work then let us know.
Sent from my SGH-T959 using Tapatalk 2
I don't know if it will ever work again. I took it to a shop for a free estimate and he said it's pooped. Something frying something because he says all it does is turn on and say vibrant. Really? The sign said fix any phone. I'm waiting for the jig in the mail all the way from Chinese land. Maybe it will help, maybe it won't. I'll keep y'all posted:fingers-crossed:
MikePysh said:
I don't know if it will ever work again. I took it to a shop for a free estimate and he said it's pooped. Something frying something because he says all it does is turn on and say vibrant. Really? The sign said fix any phone. I'm waiting for the jig in the mail all the way from Chinese land. Maybe it will help, maybe it won't. I'll keep y'all posted:fingers-crossed:
Click to expand...
Click to collapse
Did you try the key layout that someone suggested. ThatALWAYS works for me
Sent from my SGH-T959 using xda app-developers app
skinzy98 said:
Did you try the key layout that someone suggested. ThatALWAYS works for me
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Thread layout?
The combination to get into download. Both buttons plus power while plugging in the usb. Or up plus power while plugging in the usb
Sent from my SGH-T959 using xda app-developers app
Jig seems to be a no go. Must be a paperweight now
MikePysh said:
Jig seems to be a no go. Must be a paperweight now
Click to expand...
Click to collapse
If the jigs a no go then I have no idea.
Sent from my GT-I9000 using xda app-developers app
There is Hope
MikePysh said:
Jig seems to be a no go. Must be a paperweight now
Click to expand...
Click to collapse
@MikePysh
I have been in this situation. I feel for you. This the mothergoosing EU bug.
Best bet (and this is how I did it) is to replace the motherboard (I know it sounds scary but it is NOT).
Here are the steps:
1. Buy a used/busted/for parts Vibrant (broken LCD, etc) or even a Galaxy S 4G SGH-T959v from eBay or wherever you can. Do not pay more than US $30-35 if it comes down to that. These two phones, i.e. your T-Mobile Vibrant SGH-T959 and the upgraded 4G version SGH-T959v have the same specs with the exception that the 4G radio is activated on the "v" version.
2. You can either fix it yourself (if you feel brave) or take it to a repair shop and maybe pay US 20-25 for labor to replace the motherboard.
It entirely depends on how badly you want to fix it without throwing it away.
Check out this: http://www.ifixit.com/Device/Samsung_Galaxy_S_Vibrant to get a feel if you can do it yourself.
Hope this helps.
Thanks fham! Sounds like a project I might attempt.
tomy1986.nt said:
unbrick service by jtag here.
http://www.ebay.com/itm/281082401835?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649
Click to expand...
Click to collapse
Thanks, but that site serves US only.
MikePysh said:
Thanks, but that site serves US only.
Click to expand...
Click to collapse
If your wanting your phone to be fixed by someone I recommend www.mobiletechvideos.com, very trusted source and they fix just about everything for the samsung vibrant t959.
Sent from my SGH-T959 using Tapatalk 2
iTz KeeFy said:
If your wanting your phone to be fixed by someone I recommend www.mobiletechvideos.com, very trusted source and they fix just about everything for the samsung vibrant t959.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
Do you think it needs the JTAG Brick Repair?
MikePysh said:
Do you think it needs the JTAG Brick Repair?
Click to expand...
Click to collapse
Try to use Baywolf's Vibrant All in one. IT is really good. You could get into the download mode via the tool too.
Good luck.
Stock ROM, Rooted and Unlocked.
Phone did the OTA update from today (5/2/13), rebooted to the green android, progress got to about 3/4 done and the screen goes black, battery was full charge.
Phone will not come on now, no button combinations work, computer (odin or toolkit) does not see the phone.
Are there any other options that I can try?
Did you do a battery pull?
TonikJDK said:
Did you do a battery pull?
Click to expand...
Click to collapse
Multiple times, still nothing.
Only thing I do get, when I hold the power button, the proximity light will flash for a brief second.
What es your battery like. It could be a dead battery
Sent from my SGH-T889 using xda app-developers app
kintwofan said:
What es your battery like. It could be a dead battery
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Stated that in the OP, battery was full when I started the update. Only took it about 5 minutes before it went black, so I know the battery isn't the issue.
You may have bricked your phone. You're not supposed to run the update if you're rooted and unlocked, something about it not being able to update with a custom recovery. I almost made the same mistake.
Hotstuff5964 said:
You may have bricked your phone. You're not supposed to run the update if you're rooted and unlocked, something about it not being able to update with a custom recovery. I almost made the same mistake.
Click to expand...
Click to collapse
I had put the stock recovery back on it before letting the update even download.
It's bricked..
Yeah it's dead.
phoenix911 said:
I had put the stock recovery back on it before letting the update even download.
Click to expand...
Click to collapse
Oops missed the full battery line in the OP. How did you put stock recovery back? Did you return the phone back to stock?
By the way can you even get into Download Mode by holding volume down+home and power?
Sent from my SGH-T889 using xda app-developers app
kintwofan said:
Oops missed the full battery line in the OP. How did you put stock recovery back? Did you return the phone back to stock?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Used Note 2 Toolkit to get stock recovery back on it (using Odin) but had left the phone unlocked and rooted.
phoenix911 said:
Used Note 2 Toolkit to get stock recovery back on it (using Odin) but had left the phone unlocked and rooted.
Click to expand...
Click to collapse
Gotcha, I never use toolkits so didn't even know that was an option. Well guess you know now to nut take an ota with a unlocked phone. Kind of strange it won't enter Download Mode.
I saw in anther post that are making Verizon send you a replacement since you bricked your phone, so I guess this thread is pointless now
Sent from my SGH-T889 using xda app-developers app
kintwofan said:
Gotcha, I never use toolkits so didn't even know that was an option. Well guess you know now to nut take an ota with a unlocked phone. Kind of strange it won't enter Download Mode.
I saw in anther post that are making Verizon send you a replacement since you bricked your phone, so I guess this thread is pointless now
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Yeah, is kind of pointless now, but again, the keyword was should have a replacement, knowing Verizon, I will likely get screwed. But if I can somehow get this one back up and going, I can tell them to cancel it.
phoenix911 said:
Yeah, is kind of pointless now, but again, the keyword was should have a replacement, knowing Verizon, I will likely get screwed. But if I can somehow get this one back up and going, I can tell them to cancel it.
Click to expand...
Click to collapse
Same exact thing happened to me . Chk this thread : http://forum.xda-developers.com/showthread.php?t=2249146
Only way to recover is a RIFF / JTAG . I even tried the 300 KOhm and 301 KOhm jig to get it into Download mode and nothing ...... So its def a *REAL* brick that needs expert equipment or a factory service.
I was trying to install a new kernel using TWERP. It gave me a red unsuccessful message. When I rebooted y phone, all it does is try to start, vibrate stop, vibrate stop...I think it's dead Jim. It wont boot to recovery or download. Is there anything I can do? If not will the insurance cover my stupidity?
You try Odin? Does it see the device?
IamPro said:
You try Odin? Does it see the device?
Click to expand...
Click to collapse
I have Odin but wont work. My computer wont see the phone because it won't power up. It just keeps trying to power up until I pull the battery. Thanks for the suggestion though.
Vampyre111 said:
I have Odin but wont work. My computer wont see the phone because it won't power up. It just keeps trying to power up until I pull the battery. Thanks for the suggestion though.
Click to expand...
Click to collapse
Is your battery charged?
Take your battery out wait a few minutes then try again. Also ive had this issue happen to me twice and ive successfully got my phone alive again. also try usb connection with your pc.
Sent from my SCH-I545 using xda premium
haza12d said:
Is your battery charged?
Click to expand...
Click to collapse
It was at about 50% If I try to charge it now, it goes into the boot loop thing.
Surge1223 said:
Take your battery out wait a few minutes then try again. Also ive had this issue happen to me twice and ive successfully got my phone alive again. also try usb connection with your pc.
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
OKAY. I'll give that a shot. Maybe I should just drown it and take it to the Verizon store(just kidding, that would be wrong.)
Hi
Samsung galaxy s3 GT-i9300 did an auto update and a few hours later the phone shut down and would not restart. When you attempt to restart the Samsung logo appears on the screen and the phone locks up until you either hold down the power button which causes it to reboot and again lock up when the samsung logo appears or remove battery.
Have tried a hard reset by holding the vol home and power buttons but it won’t reset. The only thing it will do is go in to flash custom rom mode.
Has this happened to any of you guys?
Has anyone got any idea what I could do??
P.s the phone is a standard uk sim free phone and it has not been poked with.... no custom roms no root…
Thanks
Recovery then factory reset .
JJEgan said:
Recovery then factory reset .
Click to expand...
Click to collapse
hi thanks for replying
now when you say recovery is that with software or is there a sequence buttons to push for recovery...
Via Recovery Mode .
STICKYS basic faqs and guides .
http://forum.xda-developers.com/showthread.php?t=2344125
pspec1 said:
hi thanks for replying
now when you say recovery is that with software or is there a sequence buttons to push for recovery...
Click to expand...
Click to collapse
Turn ur fone off by pulling the batt. Then hold power+home+volume up button.
Sent from my SM-N9005.
Give a thank if I helped you
JJEgan said:
Via Recovery Mode .
STICKYS basic faqs and guides .
http://forum.xda-developers.com/showthread.php?t=2344125
Click to expand...
Click to collapse
Hi
i've been through the stickies a few times and if something was relevant to me i either missed it or I didn't understand it.
As i can't get into hard reset by pressing vol up plus home plus power am i right to say i also can't get into the recovery.
i was hoping when that chap mentioned recovery there was a different method of getting there.
the phone is able to only go in to one mode... pressing volume down plus home plus power gets into a os downloading mode.
I tried to use kies with this mode but it doesn't seem to see the phone when connected to usb (pc beeps when phone is plugged in it installs something drivers I think) I was hopping to use recovery firmware in kies..
Any ideas
Thanks
JellyYogurt said:
Turn ur fone off by pulling the batt. Then hold power+home+volume up button.
Sent from my SM-N9005.
Give a thank if I helped you
Click to expand...
Click to collapse
Hi
the phone is only able to go in to one mode... pressing volume down plus home plus power gets into a os downloading mode.
Vol up plus home plus power isn't working..
Any other ideas are more than welcome
Thanks
Follow the guide in stickies to flash the full stock rom using odin, in download mode. Uninstall kies first.
Or return to Samsung for warranty repair.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Follow the guide in stickies to flash the full stock rom using odin, in download mode. Uninstall kies first.
Or return to Samsung for warranty repair.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Dun have to uninstall kies. U just make sure kies isnt running in the background.
Sent from my GT-I9300.
Give a thank if i helped you.
boomboomer said:
Follow the guide in stickies to flash the full stock rom using odin, in download mode. Uninstall kies first.
Or return to Samsung for warranty repair.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
hi
Phone is 18 months old so I thought the warranty had expired but apparently it’s 2 years so Samsung said to send it back ….
Thanks
pspec1 said:
hi
Phone is 18 months old so I thought the warranty had expired but apparently it’s 2 years so Samsung said to send it back ….
Thanks
Click to expand...
Click to collapse
Did u pay for more years of warranty? They did say to send it back. But did they say it is free?
Sent from my GT-I9300 using xda app-developers app
I think the phone comes with 24 month manufacturers warranty in Europe. I need to send mine in too (SDS) and waiting for the "jiffy bag". I have a small bump on the back cover, would that make em think its a drop defect? Can they take it in without the back cover, in the email they say phone and battery nothing else.
Klejdi90 said:
I think the phone comes with 24 month manufacturers warranty in Europe. I need to send mine in too (SDS) and waiting for the "jiffy bag". I have a small bump on the back cover, would that make em think its a drop defect? Can they take it in without the back cover, in the email they say phone and battery nothing else.
Click to expand...
Click to collapse
U have to send in the back cover too. They will not accept drop defect as it is user problem not theirs.
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
U have to send in the back cover too. They will not accept drop defect as it is user problem not theirs.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I mean the bump is on the cover only it is definitely a SDS issue it was working fine long after the bump which was light. I was wondering whether they will see the bump as a drop defect and say thats why the phone doesn't work?
Klejdi90 said:
I mean the bump is on the cover only it is definitely a SDS issue it was working fine long after the bump which was light. I was wondering whether they will see the bump as a drop defect and say thats why the phone doesn't work?
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Can u take a pic of it? I think they wun see it as drop defect.
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JellyYogurt said:
Can u take a pic of it? I think they wun see it as drop defect.
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Odd for all they would know I changed my cover with a broken one, but yeah i can see em getting a hook on every little thing.
Edit: I forgot to mention I have a half SDS where I can get into download mode but the product name is blank and the status Custom. Strangely though I cannot always get into download mode It is quite random, sometimes it lets me most of the time it doesn't.
Klejdi90 said:
Odd for all they would know I changed my cover with a broken one, but yeah i can see em getting a hook on every little thing.
Edit: I forgot to mention I have a half SDS where I can get into download mode but the product name is blank and the status Custom. Strangely though I cannot always get into download mode It is quite random, sometimes it lets me most of the time it doesn't.
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I think u are kinda safe. Good luck
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JellyYogurt said:
I think u are kinda safe. Good luck
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Thanks xD I'm gonna need it dealing with Samsung:fingers-crossed:
Klejdi90 said:
I think the phone comes with 24 month manufacturers warranty in Europe. I need to send mine in too (SDS) and waiting for the "jiffy bag". I have a small bump on the back cover, would that make em think its a drop defect? Can they take it in without the back cover, in the email they say phone and battery nothing else.
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Hi
. When I phoned Samsung the bloke told me not to send in the back cover or the battery.
All they wanted was the phone.
And he made the point of telling me that 2 or 3 time
pspec1 said:
Hi
. When I phoned Samsung the bloke told me not to send in the back cover or the battery.
All they wanted was the phone.
And he made the point of telling me that 2 or 3 time
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This is what they sent me "Please ensure that you only send the device itself with the battery, remove all SIM cards/microSD cards and back up any important files." Nothing about the cover but battery seems to be important. The phone cant turn on and I even told them that so I dunno how I'm supposed to back up important files.