Camera issue - Galaxy S III Q&A, Help & Troubleshooting

Hello guys!
I am having problems with my camera, On the stock ROM it gave the "Camera failed" error I flashed the last CM10.1 nightly and it gave the equal "Can't connect to camera" message. (Front cam has the same error)
What I have done so far is:
Tried other camera apps. Nothing
Tested the camera in my half-dead S3 and it worked there
Placed a new cam in the phone, no life.
Factory reset, etc. No life.
I am thinking of a board issue but it might as well be a weird software problem.
Also, warranty is gone so don't tell me to send it there.
I've included a logcat if that is of any help.
https://docs.google.com/file/d/0B5-7BrPIW5gxRUxoa2p3bkhackU/edit?usp=docslist_api

Sounds like you've exhausted all the alternatives, sounds like motherboard or IC failure.

One last option
http://forum.xda-developers.com/showthread.php?p=34456721

Related

Camera not working anymore. Error "Unknown error occurred" pops up.

Hello.
The camera on my i9300 seems to have stopped working. It's been functioning fine on Wanamlite BLG8, but suddenly it stopped working. The front-facing camera works just fine, but not the back. I tried going back to stock, unrooted rom but it's still giving me that error.
What can I do?
have you try wipe camera data?
I've tried doing that, switching out SamsungCamera.apk, and as I said, returning to stock, unrooted BLG8 rom. Right now I'm downloading the latest nordic version to try and flash to that.
It all just happened so randomly. o.o
Here's a logcat. Cleared it right before I hit the camera icon, let it crash, hit the Ok button and then saved the logcat.
http://pastebin.com/weMJ6vJv
E/SecCameraHardware( 1914): FimcV4l2 poll: error 0
E/SecCameraHardware( 1914): nativeGetPreview: no Camera device connected!
I/ShotSingle( 1914): notifyCallback(1)
I/ShotSingle( 1914): processNotifyCallback(1)
E/ISecCameraHardware( 1914): previewThread: error, nativeGetPreview
V/SecCamera-JNI-Cpp(10503): notify msgType[1]
E/SecCamera-JNI-Java(10503): Error -1
E/CameraEngine(10503): ErrorCallback.onError (-1)
E/AbstractCameraActivity(10503): finishOnError [Error type: -5]
Hello,
My Samsung Galaxy S III (GT-I9300) has exactly the same symptoms you described. Have you by any chance found a solution to the problem?
After countless tries to fix it I think I will have to ask for a RMA to my reseller, but before doing this I'm curious to know if/how you fixed your issue.
I have the same problem. First I had pink artifacts all over the screen (not sure if it was on the photo also) but now I just get 'Unknown error'...
I am having exactly the same problem with my phone,samsung galaxy s2.
I bought my phone at tmobile 3 weeks ago and the camera worked fine for a week. Last week I was able to make a couple of pictures but then I got the same error again or a freezing image with white stripes and dots.
Since last weekend I only get the error by error error callback.
I wrote to Samsung but all they told me is to do a factory reset,which I did a lot of times,or bring it in for repair.
Well I went to the shop and explained the problem. Later that day they made a RMA. I should get a new unit within the next week (they were short on stock so they had to order it). The shop's technical department could not fix it (well I was pretty sure they wouldn't be able to as they would certainly not do anything more than I did while it's still under warranty).
So I guess if anyone else encounter this issue, they can pretty much ask for a replacement straight away... if your unit is still under warranty. I hope this follow-up will help other people who finds themselves in this situation.

Warning: Camera failed error on my new galaxy s3

when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
Some custom kernels have a problem with the highest resolution for the front camera due to memory allocation. Go to settings / applications / all and clear data for camera.
Load up the camera switch to the front one and check its working.
If it is don't select the highest resolution for the front camera use the middle one.
If that doesn't work maybe another problem.
Please state what rom and kernel versions you are running, more info the better.
Sent from my GT-I9300 using xda premium
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
Appears to be a S3 problem specificically, camera failure problems. Google ' galaxy s3 camera failed ' and there are numerous reports ranging.
from only a day old out of the box to a couple of weeks. Some reports of total failure, some hardware restart temporarily fixed, some app sharing hardware such as skype hogging the camera.
I think Verizon in the US are saying return for replacement..
Hope this helps.
Having the same problem. I thought it might have been an app I installed - I uninstalled all apps that used the camera. Still no dice. Did a factory reset. Still no dice.
Called Verizon and explained that I'd already tried a factory reset to no avail. The service rep didn't ask me to do anything else. Because I've full device insurance coverage I'm getting a new phone overnighted and should have it no later than 3pm tomorrow.
j0shtalgia said:
Having the same problem. I thought it might have been an app I installed - I uninstalled all apps that used the camera. Still no dice. Did a factory reset. Still no dice.
Called Verizon and explained that I'd already tried a factory reset to no avail. The service rep didn't ask me to do anything else. Because I've full device insurance coverage I'm getting a new phone overnighted and should have it no later than 3pm tomorrow.
Click to expand...
Click to collapse
i am having the same issue, and also hve full insurance, however they will not replace my phone with a new one, only factory refurb. Who did you speak to about getting a new phone? this is really frustrating...
s3 camera fail fix
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
I had the same issue and tried factory reset, 3rd party camera apps. nothing worked even updated camera firmware and phone firmware still black screen with camera fail. I took off the battery cover, removed the battery, removed the phillips screws in back. carefully popped off back housing and the camera flex cable is right there. i simply unclipped and reconnected it and made sure the camera was seated tight by pushing on it.(carefully as not to damage lcd). I will say i have no warranty because i bought second hand but the are no void stickers over screws so no way to tell its been opened. camera works perfect now. I repair phones as a hobby and remebered the galaxy one having a speaker issue just like it. anyway worth a shot or if you have a warranty just get a replacement but it took me about 3 minutes,
Camera fail
I would like to update the post with my findings:
Since my last post, I did a warranty exchange on the phone. Upon receiving the new one, I reverted the broken one back to stock through the tutorial on XDA (using a prev leak bootchain, ODIN flash, etc).
All went flawlessly, and after reverted to pure stock, the camera worked again. I re-rooted and re-flashed a variety of ROMs (ASOP & TW). camera worked fine through all of it. It wasn't until I did play store updates that things went bad. After the updates the camera stopped working again. So Once again I flashed back to stock. Camera worked again. I felt comfortable doing this as I could re-produce the problem and solution.
After fooling with app updates etc I determined that the Google Talk / Goog Hangouts update was the culprit. Once that was installled the camera was inaccessible. I have since not taken that update (been a few weeks now) and all is still fine.
moral of the story to folks out there, watch out for the Hangouts update. I dont have any more info than that. Just wanted to share.
412ecase77 said:
I had the same issue and tried factory reset, 3rd party camera apps. nothing worked even updated camera firmware and phone firmware still black screen with camera fail. I took off the battery cover, removed the battery, removed the phillips screws in back. carefully popped off back housing and the camera flex cable is right there. i simply unclipped and reconnected it and made sure the camera was seated tight by pushing on it.(carefully as not to damage lcd). I will say i have no warranty because i bought second hand but the are no void stickers over screws so no way to tell its been opened. camera works perfect now. I repair phones as a hobby and remebered the galaxy one having a speaker issue just like it. anyway worth a shot or if you have a warranty just get a replacement but it took me about 3 minutes,
Click to expand...
Click to collapse
I would just like to share my experience, it may help someone... I also had this problem and fixed similar to desc. above... I had taken apart phone and cleaned out mostly all of my connectors because of water damage/corrosion issues.. I suppose I had bent the cam ribbons slightly out of place... this in turn, for some reason maybe somebody with more knowledge can answer, caused the phone to no longer power up or show any sign of life... I could not figure out and ended up paying my deductable for new phone... I knew it was specifically related to me removing the cam because I had already cleaned and got phone to a working state, but the cam didnt work so I took apart again cleaned cam port and voilĂ  my phone stopped powering up completely... wtf! sooooo I just recently went back after reading above, and dramatically bent the cam ribbons to make sure contact was good... now everything works.. ya live and learn
snowboardwcu said:
I would like to update the post with my findings:
Since my last post, I did a warranty exchange on the phone. Upon receiving the new one, I reverted the broken one back to stock through the tutorial on XDA (using a prev leak bootchain, ODIN flash, etc).
All went flawlessly, and after reverted to pure stock, the camera worked again. I re-rooted and re-flashed a variety of ROMs (ASOP & TW). camera worked fine through all of it. It wasn't until I did play store updates that things went bad. After the updates the camera stopped working again. So Once again I flashed back to stock. Camera worked again. I felt comfortable doing this as I could re-produce the problem and solution.
After fooling with app updates etc I determined that the Google Talk / Goog Hangouts update was the culprit. Once that was installled the camera was inaccessible. I have since not taken that update (been a few weeks now) and all is still fine.
moral of the story to folks out there, watch out for the Hangouts update. I dont have any more info than that. Just wanted to share.
Click to expand...
Click to collapse
so you got 2 s3's out of it? nice
naathaanb96 said:
so you got 2 s3's out of it? nice
Click to expand...
Click to collapse
No no I sent the refurb one back to vzw. Had a lot of bad luck with factory refurbs.
i know this may be a necro thread, but I just had the same issue and I solved it by replacing the front facing camera/prox sensor assembly. tried new main cameras first but when those didn't fix it I replaced the front facing and everything worked fine.
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
I fixed it on my SGH-T999L with Jedi Invasion 5 by flashing this kernel http://forum.xda-developers.com/showthread.php?t=1756776
Use the Touchwiz JELLYBEAN 4.1.2 VERSION
I'm brand new to this forum, but my uncle has been a member since 2008 and says you guys are the best when it comes to helping with problems for Android.
I'm having the camera issue, as well, and it spans across all camera apps, snapchat, Skype, etc. I just now discovered the front facing camera works when before it wouldn't even let me switch to it, making me think both cameras were dead. I've tried a different ROM, kernel, battery pulls, rebooting, everything in the list. I even dismantled my phone and pressed the connection in a bit, and still no luck. (Thankfully I didn't completely wreck my phone, though.) I'm trying switching from a different developer now, since I was using the only two TouchWiz ROMs I could find for my Cricket d2cri, both by the same guy. I'm hoping against hope it's an issue with the guy's programming and that it's not a sudden hardware failure after nearly a year of having the phone.
If anyone happens across this thread and has any ideas that haven't been said as to what I can do, please, throw me a message or respond to the thread. What good is a phone without a camera these days?
Cody the Fox said:
I'm brand new to this forum, but my uncle has been a member since 2008 and says you guys are the best when it comes to helping with problems for Android.
I'm having the camera issue, as well, and it spans across all camera apps, snapchat, Skype, etc. I just now discovered the front facing camera works when before it wouldn't even let me switch to it, making me think both cameras were dead. I've tried a different ROM, kernel, battery pulls, rebooting, everything in the list. I even dismantled my phone and pressed the connection in a bit, and still no luck. (Thankfully I didn't completely wreck my phone, though.) I'm trying switching from a different developer now, since I was using the only two TouchWiz ROMs I could find for my Cricket d2cri, both by the same guy. I'm hoping against hope it's an issue with the guy's programming and that it's not a sudden hardware failure after nearly a year of having the phone.
If anyone happens across this thread and has any ideas that haven't been said as to what I can do, please, throw me a message or respond to the thread. What good is a phone without a camera these days?
Click to expand...
Click to collapse
I am having the same issue, and I did try many things: revert to stock, changing kernel, try other camera apps, wiping camera app datas, Still nothing, if someone can help with other method please.
I got "camera fail" after i flashed ArchiDroid 1.7.2 coming from PAC nightly. Then flashed ArchiDroid 2.2.4 and camera got fixed. All flashes where clean
In my experience, custom ROMs and kernels can also cause this issue. I flashed a different custom ROM and voila, my camera was working again
s 3 camera failed
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
hi I was having the same problem with my camera and I installed 3rd party camera software and the camera seem to work using this. I used camera mx
Camera faillled warning
I HAVE THE PROBLEM OF CAMERA FAIL WARNING IN S5 SENSATION ROM
I AM USING S3 Gt i9300 IS THERE ANY SOLUTION FOR THIS PROBLEM
THE CAMERA DOESNT WORK ONLY IN S5 SENSATION ROM
That is usually caused after flashing a custom kernel without having opened the camera app at least once with the stock kernel.
Go back to stock kernel, open the camera and it should work. Now flash the custom kernel and don't do a factory reset or you'll be in the same again
Which kernel you using? If you on 4.4.2 i recommended Archi Kernel.
Sent from my GT-I9300 using XDA Premium 4 mobile app

[Q] Help with camera issue

I got this issue on my s2 that is set up with the latest cyanogen rom
Happened all of a sudden randomly when i tried to take a pic i noticed it like that. Front camera works fine.
I have tried:
Factory reset
Different roms / kernels
hitting it...ye i know it probably doesn't help but everyone tries this!
The reason why i'm posting here is because I was almost 100% certain that it's a hardware issue but there was a kernel I installed that actually let me use the camera for about 1 or 2 minutes before it broke down again and that gave me doubt about the hardware thing so i'm asking you guys maybe someone can help.
htt p://i.imgur .co m/DVq4OAU.png
(Sorry, new user cant post outside links but i have to show you the picture to understand my problem)
Is it blank screen or is giving you an error message?
If you think it's hardware, flash a stock ROM and see if it's not working as well.
If it is, reflash CM.

[Q] Camera Failure / Data Line Fail / ErrorCallback

Hey guys, Im new to the forums and I was wondering if anyone would be able to help me with a issue I am having with a i9100.
Basically my sister had one, dropped it in a sink, she sent it off for repair and it was marked as water damaged. She got a new phone so I claimed the water damaged s2 and decided to fix it myself.
I purchased a 2nd hand Mobo of ebay from a Israel seller, when I recieved it it was rooted with 4.0.3 on it, but both the front and the rear camera didnt work, it just freezed the phone. I just taught possible bad flash and decided to try a CM10.1 on to see, camera still didnt work, (I tried the whole wiple cache/ wipe delvik cache/ restore factory settings).
So then i decided to try a Stock 4.1.2, same problems. I have also tried using 3rd party camera apps, and testing using *#0*# (Megacam, front cam) and the same error messages "Warning - Camera failure".
I then decided to try firmwares, by dialling *#34971539# and updating from the root, now This time I got a little bit further. when using the firmwares beginning with "T" the camera app would fully open and I would be able to access menus and settings but the shutter doesnt open. The camera app is slow to respond and when I click to take a photo, it makes the shutter sound and then i get ther error "unknown error by ErrorCallback". This has completely stumped me. When using the *#0*# menu on this firmware, i get the error "Data Line fail"
I have also tried all the above with a different camera, the one from the old mobo, is it possible that BOTH are damaged and worth purchasing a new one?
There has also been a problem with battery discharging very fast, disconnect messages, not turning on, so I assumed the battery was shot and got a new one. Its doing better than the last but still have some of the same problems such as disconnect and just restarting. So im assuming the USB dock ribbon is shot and I have ordered one and should receive it on Monday, is there ANY chance that this could be causing the camera problem?
Also, if I dial *#1234# it says CSC: Unknown, could this be a problem? Basically Im pretty much out of ideas, or just lacking knowledge on what to do next!
Any ideas/input would be very greatly appreciated and thanks for your patience!
(even though I'm new, please don't suggest factory reset, sending it to Samsung warranty for repair, turning it on and off, I believe I have tried the obvious!)

ALCATEL POP 4+ rear camera not working

I have a problem with camera on my Alcatel Pop 4+. The device is 20 days old nothing special is installed on it except viber and gmail. Camera isnt workin most of the time but it happens sometimes to work shortly. I thought it is about low internal memory capacity so I get microSD 4gb just to test it and it worked for a day or two. Tryed new camera app instead of factory app, factory reset is done and nothing helps. Is it software or hardware error and how to solve it? just to mention front facing camera is working good.
bpodnar said:
I have a problem with camera on my Alcatel Pop 4+. The device is 20 days old nothing special is installed on it except viber and gmail. Camera isnt workin most of the time but it happens sometimes to work shortly. I thought it is about low internal memory capacity so I get microSD 4gb just to test it and it worked for a day or two. Tryed new camera app instead of factory app, factory reset is done and nothing helps. Is it software or hardware error and how to solve it? just to mention front facing camera is working good.
Click to expand...
Click to collapse
Sounds like a hardware problem. If it's just 20 days old and you didn't "change" anything software or hardware that
may cause to void your warranty, you can return to fix it! Hope get it done soon.
Yeah it has 2-year warranty but as we have bad consumer policy here in Croatia I'll be at least one month without my phone for sure and it is a big question what service will do. In most cases they dont even look the phone just keep it for week or two and return it back to customer like it is fixed. I thought maybe there is a software upgrade which can fix the camera issue so it can be done at home by myself.

Categories

Resources