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Hey Guys,
So I just received my prime and I updated it to ICS. I opened up the camera app to play with it and both cameras work. But about 20 minutes later I open up the camera app and I see a bunch of green lines in the "viewfinder". It then forceclosed.... I now am unable to open the camera app. I have tried to video chat and only the frontfacing camera works. I have also tried to use "Retro Camera" and it does not work either. I did a factory reset and nothing changed...
url=http://postimage.org/image/ch2iswpgb/
url=http://postimage.org/image/4cueo6317/
Any ideas?
Thanks,
Michael
www.TeensTech.com
rear camera not working after firmware update???
I'm having the same issue. I received my 32gb Gold prime from amazon yesterday and immediately update to ICS and camera update and now experiencing the same issue as your. I did not test the camera before the update and so i'm not sure if the update cause it or if the camera was bad right out of the box. I did factory reset twice but the problem still remains
Looks like you guys both need to send them back in for replacement.
That sucks. The sooner we get bootloader unlocked the better.
michael7795 said:
Hey Guys,
So I just received my prime and I updated it to ICS. I opened up the camera app to play with it and both cameras work. But about 20 minutes later I open up the camera app and I see a bunch of green lines in the "viewfinder". It then forceclosed.... I now am unable to open the camera app. I have tried to video chat and only the frontfacing camera works. I have also tried to use "Retro Camera" and it does not work either. I did a factory reset and nothing changed...
url=http://postimage.org/image/ch2iswpgb/
url=http://postimage.org/image/4cueo6317/
Any ideas?
Thanks,
Michael
www.TeensTech.com
Click to expand...
Click to collapse
ASUS response: Um...yeah...some update screw up the camera...we are sorry, we know the problem. We are going to update our spec to say that the cameras does not exist. Please ignore the 2 lens sticking out from your tablet. Thank you for buying our product.
Same problem
Anyone found a fix? I have the exact same issue. I will try to restore it to factory default settings tonight and let you know if it helps.
Just to test, has anyone with this issue tried to clear the data from the camera app... settings > apps > camera
OR, try and download a different camera app and test and see and if it works. I use Camera Zoom personally and not the stock camera.
Guys......there is a firmware update specifically for the camera. Go into settings and check for updates. If nothing shows up you will have to wait until Asus posts direct links on the site. I'm surprised I'm the only one that knows us.
Your not the only one who knows this. I have received 2, maybe 3 in total.
But, I assumed they already got their updates as the moment you turn on your device, these are shown to you so you cannot miss them when they come around. If they went to ICS, they should have gotten a notice for the camera at the same time. There was another under HC as well.
Lock-N-Load said:
Your not the only one who knows this. I have received 2, maybe 3 in total.
But, I assumed they already got their updates as the moment you turn on your device, these are shown to you so you cannot miss them when they come around. If they went to ICS, they should have gotten a notice for the camera at the same time. There was another under HC as well.
Click to expand...
Click to collapse
Good point. Now the question is if you guys have gotten the camera update as well?
Update
I just did a factory reset and it doesn't work. Its weird that I cannot find many cases of this happening from forums online, so here are a few details that might help clarify things:
First, yes I have upgraded to the latest firmware and tried clearing the data for the camera and anything that could even remotely be related (media processes etc). And yes I have tried using other apps that use the camera, and it still doesnt work.
Second, the camera worked before. It worked prior to and after the ICS upgrade, and prior to/after the firmware upgrade for the camera. It just stopped one day for no reason.
Lastly, its only the rear facing camera. Most of the time it is just a blank black screen, but every once in a while it comes up with a green screen with what looks like the ghost of some of my desktop icons. Ill post a screen shot.
I would really rather not have to send in my TFP but im starting to come to the realization I may have to. Its frustrating because I know it worked after the most recent update, so it must be a software issue and not an issue with the camera itself. 2 weeks is a long time to live without my baby...
Any help would be greatly appreciated.
Android version: 4.0.3
Camera Version:TF201-0x9900
If you cleared data, reset, tried other cams, updated firmware, what more can one do? Sorry man it sounds like some sort of defect.
firmware
Does doing a factory reset re-install my camera firmware? Is there anyway I can reset to prior to the ICS or camera firmware update and reinstall it?
No, once firmware is onboard it is onboard, it is not undone via a reset.
One last update
One last update on my problems. Got off the phone with ASUS a while ago and they had me do a full data wipe. Volume down/power and everything. Didn't fix the issue. Gave me an RMA and a sad heart for two weeks.
Looks like Ive joined the ranks of those who had a problem with my TFP. Shucks, things were going so well...
Best buy
I have spoken with Best Buy, and they are willing to send me a new one when they are in stock.... I didn't want to mess with Asus and this way, I won't need to send mine in.
michael7795 said:
I have spoken with Best Buy, and they are willing to send me a new one when they are in stock.... I didn't want to mess with Asus and this way, I won't need to send mine in.
Click to expand...
Click to collapse
Maybe if we both return ours to bestbuy at the same time they will just swap them . I have a skinomi on mine, Im going to call ASUS and see if I can avoid removing my bubble free masterpiece.
Hey guys did anyone find a fix for this ? I just got this problem.. or do i really have to contract asus..
Same prob. Here and I just try to correct it with rom manager and reset permisions. A downgrade to honeycomb doesen't helped 'cause the camera firmware dosen't go down, so there is no way to correct it, so i wolud say that the driver's a broken...
Not sure how I missed this thread before.
The exact same thing happened to me. Called ASUS, they had be send it to them (at my expense, of course). Sent it in late January, sat in TX "waiting for repair/testing" according to the RMA status site. After a month of nothing being done I sent an upset but not irate email, and they "fixed" it and sent it out the next day. Got my tablet back a few days later (roughly March 1st), everything was working fine. Now, not even three weeks later, the problem is happening again. I called, they want to fix it again. At least they're paying for shipping this time, supposedly.
Has anyone tried the camera since the update? The main back-facing camera is all screwed up. Display is scrambled and sometimes reboots the prime. The front-facing camera works OK though. This is frustrating.
Bootloader still locked and unrooted.
My camera is working fine after the update. Have you tried rebooting the Prime? Have you tried resetting the Camera app by deleting its data? Other than that the only things you might try are a factory reset and if that doesn't help, RMA the Prime.
mine works fine
dafob said:
Has anyone tried the camera since the update? The main back-facing camera is all screwed up. Display is scrambled and sometimes reboots the prime. The front-facing camera works OK though. This is frustrating.
Bootloader still locked and unrooted.
Click to expand...
Click to collapse
What the other guys said. Go into settings -> Apps -> All -> Camera -> Clear Cache/Data then hit force close. Then try the app again, if its still the same then you might have to factory reset.
RMA
Thanks for all the replies. After soft and hard resets, problem persists. I noticed others are having the same issue w/ the camera and I don't think it's related to the OTA update. It's a coincidence I noticed it after the update since I haven't touched the camera in months.
Called ASUS and sending the tablet back for repair.
I have the same exact issue. So there is nothing else i can do except RMA? I really dont want to part with the tablet for over a month.
dafob said:
Thanks for all the replies. After soft and hard resets, problem persists. I noticed others are having the same issue w/ the camera and I don't think it's related to the OTA update. It's a coincidence I noticed it after the update since I haven't touched the camera in months.
Called ASUS and sending the tablet back for repair.
Click to expand...
Click to collapse
It could really just be Software problem. I wouldn't send it in. I'd say unlock bootloader and flash Primalicious ROM.
babymatteo said:
It could really just be Software problem. I wouldn't send it in. I'd say unlock bootloader and flash Primalicious ROM.
Click to expand...
Click to collapse
Oh, nhf, but this is a bit odd and a risky advice...
There is a method to check if this is a hardware problem - if you can temporarily repair picture with light squeezing/pressing around camera (front and back) than it's definitely not a software problem.
genuine said:
Oh, nhf, but this is a bit odd and a risky advice...
There is a method to check if this is a hardware problem - if you can temporarily repair picture with light squeezing/pressing around camera (front and back) than it's definitely not a software problem.
Click to expand...
Click to collapse
He said it started happening after update to .21 so i really doubt it's a hardware malfunction. Something like this happened to my Galaxy Nexus after doing an OTA update to 4.0.4. I had the bootloader locked and unrooted. Yet after doing the update several things were messed up, including the camera having colorful lines all over. Then, i unlocked my bootloader and flashed a stock rooted ROM and all was well. Yes it may seem odd, but it did work for me. And yes i know its a completely different device, but his experience was kinda similar to mines. I'm thinking that somehow somewhere during the OTA update, something went wrong.
It's a widespread issue.
http://forum.xda-developers.com/showthread.php?t=1612230
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
Some custom kernels have a problem with the highest resolution for the front camera due to memory allocation. Go to settings / applications / all and clear data for camera.
Load up the camera switch to the front one and check its working.
If it is don't select the highest resolution for the front camera use the middle one.
If that doesn't work maybe another problem.
Please state what rom and kernel versions you are running, more info the better.
Sent from my GT-I9300 using xda premium
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
Appears to be a S3 problem specificically, camera failure problems. Google ' galaxy s3 camera failed ' and there are numerous reports ranging.
from only a day old out of the box to a couple of weeks. Some reports of total failure, some hardware restart temporarily fixed, some app sharing hardware such as skype hogging the camera.
I think Verizon in the US are saying return for replacement..
Hope this helps.
Having the same problem. I thought it might have been an app I installed - I uninstalled all apps that used the camera. Still no dice. Did a factory reset. Still no dice.
Called Verizon and explained that I'd already tried a factory reset to no avail. The service rep didn't ask me to do anything else. Because I've full device insurance coverage I'm getting a new phone overnighted and should have it no later than 3pm tomorrow.
j0shtalgia said:
Having the same problem. I thought it might have been an app I installed - I uninstalled all apps that used the camera. Still no dice. Did a factory reset. Still no dice.
Called Verizon and explained that I'd already tried a factory reset to no avail. The service rep didn't ask me to do anything else. Because I've full device insurance coverage I'm getting a new phone overnighted and should have it no later than 3pm tomorrow.
Click to expand...
Click to collapse
i am having the same issue, and also hve full insurance, however they will not replace my phone with a new one, only factory refurb. Who did you speak to about getting a new phone? this is really frustrating...
s3 camera fail fix
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
I had the same issue and tried factory reset, 3rd party camera apps. nothing worked even updated camera firmware and phone firmware still black screen with camera fail. I took off the battery cover, removed the battery, removed the phillips screws in back. carefully popped off back housing and the camera flex cable is right there. i simply unclipped and reconnected it and made sure the camera was seated tight by pushing on it.(carefully as not to damage lcd). I will say i have no warranty because i bought second hand but the are no void stickers over screws so no way to tell its been opened. camera works perfect now. I repair phones as a hobby and remebered the galaxy one having a speaker issue just like it. anyway worth a shot or if you have a warranty just get a replacement but it took me about 3 minutes,
Camera fail
I would like to update the post with my findings:
Since my last post, I did a warranty exchange on the phone. Upon receiving the new one, I reverted the broken one back to stock through the tutorial on XDA (using a prev leak bootchain, ODIN flash, etc).
All went flawlessly, and after reverted to pure stock, the camera worked again. I re-rooted and re-flashed a variety of ROMs (ASOP & TW). camera worked fine through all of it. It wasn't until I did play store updates that things went bad. After the updates the camera stopped working again. So Once again I flashed back to stock. Camera worked again. I felt comfortable doing this as I could re-produce the problem and solution.
After fooling with app updates etc I determined that the Google Talk / Goog Hangouts update was the culprit. Once that was installled the camera was inaccessible. I have since not taken that update (been a few weeks now) and all is still fine.
moral of the story to folks out there, watch out for the Hangouts update. I dont have any more info than that. Just wanted to share.
412ecase77 said:
I had the same issue and tried factory reset, 3rd party camera apps. nothing worked even updated camera firmware and phone firmware still black screen with camera fail. I took off the battery cover, removed the battery, removed the phillips screws in back. carefully popped off back housing and the camera flex cable is right there. i simply unclipped and reconnected it and made sure the camera was seated tight by pushing on it.(carefully as not to damage lcd). I will say i have no warranty because i bought second hand but the are no void stickers over screws so no way to tell its been opened. camera works perfect now. I repair phones as a hobby and remebered the galaxy one having a speaker issue just like it. anyway worth a shot or if you have a warranty just get a replacement but it took me about 3 minutes,
Click to expand...
Click to collapse
I would just like to share my experience, it may help someone... I also had this problem and fixed similar to desc. above... I had taken apart phone and cleaned out mostly all of my connectors because of water damage/corrosion issues.. I suppose I had bent the cam ribbons slightly out of place... this in turn, for some reason maybe somebody with more knowledge can answer, caused the phone to no longer power up or show any sign of life... I could not figure out and ended up paying my deductable for new phone... I knew it was specifically related to me removing the cam because I had already cleaned and got phone to a working state, but the cam didnt work so I took apart again cleaned cam port and voilà my phone stopped powering up completely... wtf! sooooo I just recently went back after reading above, and dramatically bent the cam ribbons to make sure contact was good... now everything works.. ya live and learn
snowboardwcu said:
I would like to update the post with my findings:
Since my last post, I did a warranty exchange on the phone. Upon receiving the new one, I reverted the broken one back to stock through the tutorial on XDA (using a prev leak bootchain, ODIN flash, etc).
All went flawlessly, and after reverted to pure stock, the camera worked again. I re-rooted and re-flashed a variety of ROMs (ASOP & TW). camera worked fine through all of it. It wasn't until I did play store updates that things went bad. After the updates the camera stopped working again. So Once again I flashed back to stock. Camera worked again. I felt comfortable doing this as I could re-produce the problem and solution.
After fooling with app updates etc I determined that the Google Talk / Goog Hangouts update was the culprit. Once that was installled the camera was inaccessible. I have since not taken that update (been a few weeks now) and all is still fine.
moral of the story to folks out there, watch out for the Hangouts update. I dont have any more info than that. Just wanted to share.
Click to expand...
Click to collapse
so you got 2 s3's out of it? nice
naathaanb96 said:
so you got 2 s3's out of it? nice
Click to expand...
Click to collapse
No no I sent the refurb one back to vzw. Had a lot of bad luck with factory refurbs.
i know this may be a necro thread, but I just had the same issue and I solved it by replacing the front facing camera/prox sensor assembly. tried new main cameras first but when those didn't fix it I replaced the front facing and everything worked fine.
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
I fixed it on my SGH-T999L with Jedi Invasion 5 by flashing this kernel http://forum.xda-developers.com/showthread.php?t=1756776
Use the Touchwiz JELLYBEAN 4.1.2 VERSION
I'm brand new to this forum, but my uncle has been a member since 2008 and says you guys are the best when it comes to helping with problems for Android.
I'm having the camera issue, as well, and it spans across all camera apps, snapchat, Skype, etc. I just now discovered the front facing camera works when before it wouldn't even let me switch to it, making me think both cameras were dead. I've tried a different ROM, kernel, battery pulls, rebooting, everything in the list. I even dismantled my phone and pressed the connection in a bit, and still no luck. (Thankfully I didn't completely wreck my phone, though.) I'm trying switching from a different developer now, since I was using the only two TouchWiz ROMs I could find for my Cricket d2cri, both by the same guy. I'm hoping against hope it's an issue with the guy's programming and that it's not a sudden hardware failure after nearly a year of having the phone.
If anyone happens across this thread and has any ideas that haven't been said as to what I can do, please, throw me a message or respond to the thread. What good is a phone without a camera these days?
Cody the Fox said:
I'm brand new to this forum, but my uncle has been a member since 2008 and says you guys are the best when it comes to helping with problems for Android.
I'm having the camera issue, as well, and it spans across all camera apps, snapchat, Skype, etc. I just now discovered the front facing camera works when before it wouldn't even let me switch to it, making me think both cameras were dead. I've tried a different ROM, kernel, battery pulls, rebooting, everything in the list. I even dismantled my phone and pressed the connection in a bit, and still no luck. (Thankfully I didn't completely wreck my phone, though.) I'm trying switching from a different developer now, since I was using the only two TouchWiz ROMs I could find for my Cricket d2cri, both by the same guy. I'm hoping against hope it's an issue with the guy's programming and that it's not a sudden hardware failure after nearly a year of having the phone.
If anyone happens across this thread and has any ideas that haven't been said as to what I can do, please, throw me a message or respond to the thread. What good is a phone without a camera these days?
Click to expand...
Click to collapse
I am having the same issue, and I did try many things: revert to stock, changing kernel, try other camera apps, wiping camera app datas, Still nothing, if someone can help with other method please.
I got "camera fail" after i flashed ArchiDroid 1.7.2 coming from PAC nightly. Then flashed ArchiDroid 2.2.4 and camera got fixed. All flashes where clean
In my experience, custom ROMs and kernels can also cause this issue. I flashed a different custom ROM and voila, my camera was working again
s 3 camera failed
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
hi I was having the same problem with my camera and I installed 3rd party camera software and the camera seem to work using this. I used camera mx
Camera faillled warning
I HAVE THE PROBLEM OF CAMERA FAIL WARNING IN S5 SENSATION ROM
I AM USING S3 Gt i9300 IS THERE ANY SOLUTION FOR THIS PROBLEM
THE CAMERA DOESNT WORK ONLY IN S5 SENSATION ROM
That is usually caused after flashing a custom kernel without having opened the camera app at least once with the stock kernel.
Go back to stock kernel, open the camera and it should work. Now flash the custom kernel and don't do a factory reset or you'll be in the same again
Which kernel you using? If you on 4.4.2 i recommended Archi Kernel.
Sent from my GT-I9300 using XDA Premium 4 mobile app
So I'm having this very strange yet pretty awkward to recreate issue, where the phone will freeze on certain apps, mostly ones that require storage (camera, gallery, settings, etc). It will freeze for a good minute or so before either finishing its task, saying the app is not responding and asking me to wait or close, or it will just forget the task completely.
The most noticeable instance regarding this is when I simply try to take photos with the camera. When I've taken a good 5-10 photos at least, I go to the gallery and I don't see my pictures there. Okay, so I go back to the camera to try take more pictures - it's frozen. The camera still moves but the shooting/recording button(s) don't do anything. I wait a while - gallery opens automatically either with my photos there or not, it's really indecisive as to when and if it will keep the photos or videos I took.
I have already returned the phone to Samsung who claimed the issue was repaired after it being returned only 1-2 working days of me sending it (suspicious?) whilst I have a feeling all they did was factory reset the phone (even though I already did this - as I wrote such on a form I had to fill out, print and send with the phone physically). I mentioned the issue in great detail and how to recreate it but it seems Samsung can't even fix an issue on their own device.
However in all fairness to Samsung, it is very hard to recreate after a factory reset. It does only seem to happen when the internal memory is actually being used, as I found out when I put all my music back onto the phone. Currently my phone is full of around 90GB worth of music (the device has 128GB storage, so it's definitely not full, close to full, nor should it give any reason for apps to freeze) and absolutely no custom apps installed whatsoever (as I was told not to install anything from the Play Store during return of the phone to Samsung - even though they factory reset it once again anyway). I noticed after receiving the phone back today after I put my music back onto it that the apps started freezing up again. So the issue is still occurring.
This does seem to have only started happening since an Android update though (to 6.0.1 I believe?) or it genuinely might just be a hardware fault that Samsung is not diagnosing. But if anyone is able to help me diagnose it (or possibly resolve it) so I can prove to Samsung there is an issue with the device itself, that would be greatly appreciated! Thanks a lot for reading
Have you found a solution bro????
ImperoDroider said:
Have you found a solution bro????
Click to expand...
Click to collapse
I ended up RMA'ing the phone to Samsung and they said there was no issue with the phone.
Apparently some app is causing the freezing as the issue seems to be non-existent (or at least very infrequent) when the phone as no apps from the play store installed on it. Didn't really find the time either to test it for a long period without any play store apps installed because, frankly, what's the point of a smartphone without being able to use it for the apps you merely use the smartphone for?
I just upgraded to an S7 instead and currently it's running fine with the same apps (internal memory 32gb, external memory 128gb). Haven't had a single freezing issue with the camera or anything since purchase.
Terrum said:
I ended up RMA'ing the phone to Samsung and they said there was no issue with the phone.
Apparently some app is causing the freezing as the issue seems to be non-existent (or at least very infrequent) when the phone as no apps from the play store installed on it. Didn't really find the time either to test it for a long period without any play store apps installed because, frankly, what's the point of a smartphone without being able to use it for the apps you merely use the smartphone for?
I just upgraded to an S7 instead and currently it's running fine with the same apps (internal memory 32gb, external memory 128gb). Haven't had a single freezing issue with the camera or anything since purchase.
Click to expand...
Click to collapse
But I'm still dying here bro. Wasted my salary of 3 months to by this piece of S##it and now I'm lost.
Thank you for your kind reply bro :good::good:
ImperoDroider said:
But I'm still dying here bro. Wasted my salary of 3 months to by this piece of S##it and now I'm lost.
Thank you for your kind reply bro :good::good:
Click to expand...
Click to collapse
Did you try what I did? Which is to hard reset (re-install) the phone. Try use it without any apps installed for a while and see if the issue still persists.
If it does still persist when you have no apps installed, go ahead and RMA it. It should still be under warranty if you only bought it recently. Even if it's not, shouldn't cost too much to fix it (hopefully).
ImperoDroider said:
But I'm still dying here bro. Wasted my salary of 3 months to by this piece of S##it and now I'm lost.
Thank you for your kind reply bro :good::good:
Click to expand...
Click to collapse
Boot to safe mode and leave it like that for a while. If there is no freezing or crashing then it's caused by a 3rd party app. If freezing and hanging occurs it's faulty emmc.
Assalamu Alaikum everyone, I bought xperia m4 aqua dual model version e2333 a few months ago, the phone was totally okay, after getting the software update, i though it would improve my performance, so updated and after updating my phone camera started acting weird, and suddenly after a day, the front camera button got missing from camera app, and there is no front camera access in 3rd party apps, its like this phone didnt came up with front camera function! tried to diagnose but not detecting the front camera...im pretty sure its an software issue! what I tried
1)Clearing the camera app data/cache
2)Flashed old stock .ftf, cause i thought old firmware will give my camera function back, but it didnt
3) Xperia companion didnt solve the issue
many will come up here thatws an hardware issue, but before saying that, google about this, cause not only xperia m4 but many devices are facing same kinda issues I cant take selfies now, some please help me out, any advanced solution is welcomed too! i would like to try cm but cm has camera bugs so is there any possible solution? TIA
I have the exact same problem, except that even my back camera stops working sometimes. Factory reset/system repair did nothing to help so I might send it in for repairs (for the 3rd ****ing time). This phone has seriously been nothing but trouble and I really regret buying it :/
Try holding PWR + VOLUP buttons combined for 5+ seconds and switching Xperia device on again.
I have the same issue. I'm using Sony Xperia C5 Dual and it all started by the firmware upgrade. At first the whole camera app won't work including 3rd party cam apps, I've tried clearing the cache, resetting my phone and also using xperia repair app. Fortunately after the xperia companion repair, camera was working again, but it won't show the selfie camera button anymore.. tried to repeat every troubleshooting i've performed before but selfie button is still missing
migsalcri said:
I have the same issue. I'm using Sony Xperia C5 Dual and it all started by the firmware upgrade. At first the whole camera app won't work including 3rd party cam apps, I've tried clearing the cache, resetting my phone and also using xperia repair app. Fortunately after the xperia companion repair, camera was working again, but it won't show the selfie camera button anymore.. tried to repeat every troubleshooting i've performed before but selfie button is still missing
Click to expand...
Click to collapse
wtf is sony upto , i dont get it, I found one guy over google , he is using xperia z3 and he is facing same problem! man thats not a cheap phone, ours one isnt either :/
ugurcansayan said:
Try holding PWR + VOLUP buttons combined for 5+ seconds and switching Xperia device on again.
Click to expand...
Click to collapse
tried bro, even tried safe mode, didnt work
StoyanP said:
I have the exact same problem, except that even my back camera stops working sometimes. Factory reset/system repair did nothing to help so I might send it in for repairs (for the 3rd ****ing time). This phone has seriously been nothing but trouble and I really regret buying it :/
Click to expand...
Click to collapse
what exactly they do (repairers) ? replace camera or what? man I dont have warranty of this phone what should I do now I feel so pissed , its not even 2month I bought this one :/ even cheap phones have front cam too :|
StoyanP said:
I have the exact same problem, except that even my back camera stops working sometimes. Factory reset/system repair did nothing to help so I might send it in for repairs (for the 3rd ****ing time). This phone has seriously been nothing but trouble and I really regret buying it :/
Click to expand...
Click to collapse
I'm 5 months into a 24 month contract with this phone. Sending it in for the second time. This time to fix the back camera as well. The first time was for the GPS and it doesn't even work properly
Same here...
Front camera button not there
No access to front camera using diagnostic...
Could it be related to the TA/DRM keys?
I unlocked my bootloader and rooted the phone without having a proper backup (silly me).
Since then i reinstalled, relocked uprooted.
Could the marshmallow update fix this maybe?
Sent from my E2363 using XDA-Developers mobile app
jestn said:
Same here...
Front camera button not there
No access to front camera using diagnostic...
Could it be related to the TA/DRM keys?
I unlocked my bootloader and rooted the phone without having a proper backup (silly me).
Since then i reinstalled, relocked uprooted.
Could the marshmallow update fix this maybe?
Sent from my E2363 using XDA-Developers mobile app
Click to expand...
Click to collapse
im waiting for that too....seems no other ways left :/
jestn said:
Same here...
Front camera button not there
No access to front camera using diagnostic...
Could it be related to the TA/DRM keys?
I unlocked my bootloader and rooted the phone without having a proper backup (silly me).
Since then i reinstalled, relocked uprooted.
Could the marshmallow update fix this maybe?
Sent from my E2363 using XDA-Developers mobile app
Click to expand...
Click to collapse
After marshmallow update, the problem isnt fixed yet, whats your status bro?
i have the same problem any solution?
Try phone in Safe Mode if button for front camera will appear. If still not appear then maybe you have hardware problem - front camera is faulty.
There is no software problem with lollipop and marshmallow regarding front camera.
Unlocking of bootloader and rooting of phone don't affect front camera.
Front camera is not available-soluton
I just found a method which worked for me after trying 100-s of methods. I got my phone back from repair, and found out this morning, that my camera app didn't contain the front camera button and Snapchat also didn't offer this. So I started to look after solutions, and then found out my phone was recently repaired, so it might be a problem around there. I thought it was an assembly mistake, and tried to push the area of the front camera lens between my two fingers... I rebooted the phone and it was finally back and working! I was so worried about this, and it luckily worked. I recommend this option, might be useful in some cases.
Sipos Sándor said:
I just found a method which worked for me after trying 100-s of methods. I got my phone back from repair, and found out this morning, that my camera app didn't contain the front camera button and Snapchat also didn't offer this. So I started to look after solutions, and then found out my phone was recently repaired, so it might be a problem around there. I thought it was an assembly mistake, and tried to push the area of the front camera lens between my two fingers... I rebooted the phone and it was finally back and working! I was so worried about this, and it luckily worked. I recommend this option, might be useful in some cases.
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not works for me
Help!
Did anyone fix this problem?I'm facing the same problem.how can I fix it?
install a app like open camera for the device from playstore
I'm on latest stock MM and I had this strange problem. several reboots fixed it. but then if I reboot the device again the problem came back. dunno what might caused this. maybe a hardware fault? planning on disassembling this device to see if reattach the cam module would fix the issue (as well replacing my back cover and main camera. somehow my main camera just won't focus).