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I have this issue where my phone screen will randomly become unresponsive. To get it back all I have to do is shut the screen off and back on and the it will accept my input. The menu, home, back, and search buttons will still work just the screen wont respont to me touching it. It may happen several time in a few minutes. Then again i might go a day it only happen once. I dont recall this happening on unrooted 2.2.2 but Im not 100% sure. It does do it 2.3.3, 2.3.4, 2.3.5, and it has done it on Liberty, Eclipse, and Molten. If anyone else has run into this problem and has a way to fix it i sure would appreciate the help.
I have the same issue. Its a deffective screen. No matter what rom you are ob it will be there. And if your is like mine it was there on 2.2.2 unrooted.
Answer to it is getting a referb. But what i learned on referbs from moto (i went through 6 razr2 in one 1 hr never left the verizon store. One worse then the other) so if thats all your worring about then id say put up with it you could get one thats even more of a pos.
Its only annoying to me when it acts up while im typing a long txt or playing a game other then that its two presses and a swipe and all better (and mine happens at least 6 times a day everyday) consider yourself lucky you could have my pos dx2.
Sent from my DROID X2 using XDA App
Ok. Its not to bad I mean Ive kinda gotten use to it. Its just annoying as hell cause it always happens at the worst time.
Mine does this too from time to time. Same fix.. Turn screen off and then back on and all is well again. Hasnt done it a long time though
Sent from my DROID X2 using XDA App
Yatkoos said:
Mine does this too from time to time. Same fix.. Turn screen off and then back on and all is well again. Hasnt done it a long time though
Sent from my DROID X2 using XDA App
Click to expand...
Click to collapse
If mine did that more then once I would be in with Verizon getting a replacement...not a refurb. No way would I deal with a unresponsive screen but mine is only a few weeks old. If you deal with them right you might get a new phone out of it. The in store employees have always treated me well.
Over the course of 6 months back when I had my Samsung Rogue they exchanged it for a new one 3 times until I got a new one. After about a month or so it would start to randomly reboot.
motcher41 said:
If mine did that more then once I would be in with Verizon getting a replacement...not a refurb. No way would I deal with a unresponsive screen but mine is only a few weeks old. If you deal with them right you might get a new phone out of it. The in store employees have always treated me well.
Over the course of 6 months back when I had my Samsung Rogue they exchanged it for a new one 3 times until I got a new one. After about a month or so it would start to randomly reboot.
Click to expand...
Click to collapse
Its been so rare for me it hasnt bothered me enough to worry about. Ive also had poor luck convincing people problems exist when I can't recreate them on demand.
Sent from my DROID X2 using XDA App
Yatkoos said:
Its been so rare for me it hasnt bothered me enough to worry about. Ive also had poor luck convincing people problems exist when I can't recreate them on demand.
Sent from my DROID X2 using XDA App
Click to expand...
Click to collapse
I could never get it to reboot in there so I would explain the issue and politely suggest that I should switch to a different carrier since I cant depend on my phone and it worked every time.
I might go up to the store and see what they will do. At the worst im still stuck with the phone till I upgrade.
This sounds like a defective screen. You should look into getting a replacement.
I might go up to the store and see what they will do. At the worst im still stuck with the phone till I upgrade.
Click to expand...
Click to collapse
I would go in....if you play it right you might even be able to talk yourself into an early upgrade.
Sent from my DROID X2 using xda premium
Mine does this quite regularly, and I have issues typing sometimes because of this. It's incredibly aggravating, but I'm getting a GNex soon, so I'm not too worried about it anymore.
motcher41 said:
I would go in....if you play it right you might even be able to talk yourself into an early upgrade.
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
Now that alone would make it all worth while. Now I've got to give it a shot.
If my phone started doing that I would have been at the store before I even thought about making this thread lol.
Sent from my DROID X2 using xda premium
pacman377 said:
Now that alone would make it all worth while. Now I've got to give it a shot.
Click to expand...
Click to collapse
Shmooz them.with all the I love the network. Ut this screen just drives me nuts and blah blah. Then shmooz into you need a replacement cuz you've only had is x amount of days...then if they agree to it just bring up you know when I got this phone this other phone wasn't out and I would got that one. Instead of giving me a new one how about I just pay the difference with the upgrade cost like if I just upgraded now instead. I mean a sale is a sale and im just trying to have a good phone I don't trust this one not to brake again. Maybe throw in id hate to have to go to att or sprint for a good phone.
You'll be golden
Sent from my DROID X2 using xda premium
I like it. I like it a lot. Of course this never worked with sprint. But who knows. Razer here I come? Uh.... Maybe.... I hope.
03civicdx said:
If my phone started doing that I would have been at the store before I even thought about making this thread lol.
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
This phone is a replacement. My first x2 had an unfortunate accident at the river. This one wasn't stock for an hour before I was getting eclipse on it. So I was asking to be sure it couldn't be related to the things I had changed on my phone. If I had be certain of this yes I would have gone directly to Verizon.
pacman377 said:
This phone is a replacement. My first x2 had an unfortunate accident at the river. This one wasn't stock for an hour before I was getting eclipse on it. So I was asking to be sure it couldn't be related to the things I had changed on my phone. If I had be certain of this yes I would have gone directly to Verizon.
Click to expand...
Click to collapse
One sure fire way to be certain is to sbf to stock. If the problem continues then you know its hardware related.
Sent from my DROID X2 using xda premium
03civicdx said:
One sure fire way to be certain is to sbf to stock. If the problem continues then you know its hardware related.
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
+1
Sent from my DROID X2 using xda premium
03civicdx said:
One sure fire way to be certain is to sbf to stock. If the problem continues then you know its hardware related.
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
I have sbf multiple times since I've noticed it. It has done it every time, and every rom, even when i went and mixed and matched between a couple different roms. So from what I've heard it is deffinetly hardware related, which is why i asked. So to all of you who have helped me, a big thank you.
I've had this happen too. Not hardware related though. In my case it was caused by Launcher Pro. Switched to Go Launcher and haven't had a problem since. Might be something to look into if you use LP too.
Sent from my DROID X2 using xda premium
Hope this isn't too misleading.
I was having touchscreen issues to the point where the phone was basically unusable.
Read somewhere about sgs touchscreen booster fixing issues on other phones, but the guides wouldn't work on the 3vo.
After some research on xda I found out that the issue lies in the multitouch software, so, in sgs touchscreen booster:
Lower multitouch points to one. (from five)
This has done the trick for me, and gestures like pinch to zoom work flawlessly.
Let me know if this works and I'll edit the post to be more user friendly.
Sent from my PG86100 using XDA
Mine has always been hit and miss with the apps. Like browsers. Opera mobile was smoother for me then Firefox and the stock browser was smoother and more friendly for me on certain sites.
Its a phone not a pc, I try to keep that in the back of my head
Sent from my PG86100 using Tapatalk
What exaclty are you referring to?
I'm talking about touchscreen issues like unresponsiveness, and phantom taps, to the point where the phone is completely unusable.
Sent from my PG86100 using XDA
mike827 said:
What exaclty are you referring to?
I'm talking about touchscreen issues like unresponsiveness, and phantom taps, to the point where the phone is completely unusable.
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
My previous one did that. I just reverted back to stock and sprint exchanged it then and there once I showed them what it was doing...
Sent from my PG86100 using Tapatalk
Definitely a general topic, not a dev topic. A link to this would be nice...
LiquidSolstice said:
Definitely a general topic, not a dev topic. A link to this would be nice...
Click to expand...
Click to collapse
+ 1 for link. & + 1 for general section.
Thanks for the info tho.
Sent from my PG86100 using Tapatalk 2 Beta-5
xavier86 said:
My previous one did that. I just reverted back to stock and sprint exchanged it then and there once I showed them what it was doing...
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
My phone is doing this too & I had wanted to take it to sprint, but I don't have insurance. Will they still exchange it?
Sent from my PG86100 using xda premium
bbplaya4life said:
My phone is doing this too & I had wanted to take it to sprint, but I don't have insurance. Will they still exchange it?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
My phone had the same issue months back. I brought it into Sprint and paid the $15 fee for them to fix it (they thought they could just replace the screen and that would fix it). They replaced the screen, and said it was still having the same problem. They ended up giving me a "new" 3D, one that was returned within 30 days of the previous owner having it.
mine does this thing where it i can't use the far left of the whole screen. i'd say 30% of it. i can still manage but sometimes its like there is a ghost playing with my screen not letting me text lol.
i thought about taking it to sprint but my bootloader has relocked at the top. im not sure what to do. i thought of replacing it myself but i could risk completely breaking it, i think.
i tried this method with the sgs booster but it didn't do anything for me
My phone is completely unusable because of the touch screen. Unfortunately this didn't' fix it.
I've been having a quirky touchscreen too and just left sprint. They ordered me up a new phone and said the touchscreen was bad.
Sent from my EVO 3d
Anyone else having instances where their phone starts doing stuff by itself when the screen is on? I use the SHOW TOUCHES option in developer options and it shows the screen registering multiple touches all over the screen when I'm not touching it. Started happening recently, which is odd because nothing has changed. Phone is stock.
Do you have a case on the phone? Might be dirt, debris, or moisture between the case and the screen. Remove case, clean the case edges and edge of the screen.
Sent from my HTC One X using xda app-developers app
It happens both with and without the case.
Sent from my EVO using xda app-developers app
neoshi said:
It happens both with and without the case.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Your phone is possessed.
Did you try flashing different rom?
Sent from my lair.
Sounds similar to the issue some people were having with the E4GT. I know my wife's previous phone (E4GT) had issues with the menu opening on its own and it didn't matter whether or not she had a case on it. First I've heard of this issue on the EVO LTE.
Sent using my HTC EVO 4G and a magic wand
volk9029 said:
Your phone is possessed.
Did you try flashing different rom?
Sent from my lair.
Click to expand...
Click to collapse
Seriously. It's really annoying though. Stock so no root for flash. Don't want to root yet.
Sent from my EVO using xda app-developers app
neoshi said:
Seriously. It's really annoying though. Stock so no root for flash. Don't want to root yet.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
How long you had this phone for? Is it new?
Release phone.
Sent from my EVO using xda app-developers app
Do you have a screen protector on it? Moisture/debris could be trapped underneath.
Or
Bad digitizer/loose cable. Have you dropped it?
Sent from my HTC One X using xda app-developers app
Negative to all counts. Guess I should claim this one. Sigh.
Sent from my EVO using xda app-developers app
neoshi said:
Negative to all counts. Guess I should claim this one. Sigh.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Usually that means the digitizer is going bad (assuming there is no liquid damage inside your phone).I would try a hard reset first and if that doesn't work take it to a S&R center.
If you take it to a Sprint Service and Repair center and you are paying for ESRP or TEP on your monthly bill, then they will replace the display or your phone for free. If you're not paying for ESRP or TEP, a corporate store will charge you $35 to fix or replace it, a third party store will usually charge you $35 plus the price of the part.
ItsTommyGun said:
Usually that means the digitizer is going bad (assuming there is no liquid damage inside your phone).I would try a hard reset first and if that doesn't work take it to a S&R center.
If you take it to a Sprint Service and Repair center and you are paying for ESRP or TEP on your monthly bill, then they will replace the display or your phone for free. If you're not paying for ESRP or TEP, a corporate store will charge you $35 to fix or replace it, a third party store will usually charge you $35 plus the price of the part.
Click to expand...
Click to collapse
Are the Spring Service centers replacing digitizers now? I thought I read somewhere that they weren't. I sure hope they are now.
Sent from my EVO LTE using xda app
From what I've read, your symptom of phantom screen presses may be a sign of some form of malware on your phone. I would suggest taking a close look at the apps running. I'm not sure however what tools would be useful to discover the culprit. A factory reset would, obviously, clear the problem item. Good luck!
Wow theres quite a bit of respsonses... Nonetheless, I am almost certain that you are having a kernel issue. Which then translates to a voltage/ground issue.
As some people stated, the OG Evo did have some problems with voltages. IE, on my Evo OG, I would sometimes not be able to pull down the menu (happened to ALOT of people not just me), and i decided to run a wire from the battery terminal (on the ground). After doing this, i had an exposed wire hanging out. Now the problem would still persist, i couldnt bring down the menu. However, if i TOUCHED the wire, my menu bar would work just fine. Once I stopped touching the wire (ungrounded) the menu bar would not work.
A little while after that, there was a kernel with tweaked voltages. I flashed this kernel, and my menu bar ALWAYS worked fine (without the wire trick)... Pretty sure it was one of Chad.Goodman's kernels.
Needless to say, a little while after, HTC released an update with an updated kernel, and no one ever had that problem again.
Take my advice, root your phone (it is much safer, secure, and private to have a rooted phone than not, but I won't get into the specifics here). After having rooted it, flash the AwesomeSauce 2.3 kernel (its over at themikmik forums). You won't need to S-OFF you can just use the S-ON installer. I would recommend using the lowest overclockable ( 1.7ghz)
If, after this, your phone still has the problem, your phone is defective. In which case, you can RUU it, and it will be back to stock. Either way, Sprint does not care about you being rooted. The only thing they CAN do is tell you that rooting your phone is not recommended, and they will flash your phone back to stock. So you do not have to worry about rooting.
Thanks. I'm familiar with rooting. Just dislike dealing with bugs and/or missing stuff now that im too busy to keep track of them. To me, this looks like a hardware issue (like someone mentioned with the ground). Going to hard reset this weekend and monitor. I can't find a good way to reproduce it at will for tep replacement yet.
Sent from my EVO using xda app-developers app
Ok, I'm pretty sure this is a hardware failure, given that now the touchscreen doesn't work in the middle either. FUN!
In all of my years using Android I have never seen a full on kernel panic dump screen. I saw it this morning while installing swype beta on my phone running jbsnow's jellybean port.
Should I return my phone for a new one?
gunnyman said:
In all of my years using Android I have never seen a full on kernel panic dump screen. I saw it this morning while installing swype beta on my phone running jbsnow's jellybean port.
Should I return my phone for a new one?
Click to expand...
Click to collapse
I've had the phone since it came out and only seen it twice. I wouldn't worry about it... yet. See if it happens a lot in the coming days or before your unable to return in-store.
Sent from my LG-E970 using xda app-developers app
Ok thanks I'll keep an eye on it.
gunnyman said:
Ok thanks I'll keep an eye on it.
Click to expand...
Click to collapse
Yeah, I think a lot of us rooted users on custom ROM's have at least # it once. I've never heard of it being fatal or that anyone couldn't get the phone out of it. I know it's a scary SOB when it pops up though!
Sent from my LG-E970 using xda app-developers app
Jank4AU,
PM'd you, sir.
Happened to me when the phone was new all the time, including before I'd rooted it. Gradually happened less and less. Now I can't remember the last time it happened. A few weeks? Over a month? In any case, don't worry about it too much. Mine was the black kernel crash screen though. I think I've only had the yellow screen once.
Sent from my Nexus 7 using Tapatalk HD
I'm pretty sure it happens on that rom because of a glitch in the WiFi part of the kernel. When I was running it I just set the WiFi band to 2.4 only (instead of 5) which fixed it for me.
Sent from my Nexus G LTE
Happened to me once, scared the crap outta me. Rebooted and never saw it again.
I still can't figure out why the idiot that wrote that error message couldn't tell his up button from his down button.
I wouldn't worry about it. It should not affect anything. I will try to see what it is and fix it in the next version though.
DraginMagik said:
I still can't figure out why the idiot that wrote that error message couldn't tell his up button from his down button.
Click to expand...
Click to collapse
That happens because we are using the n4 aboot. Our hardware differs from the n4 where our up is the opposite key of their up, so it gives that bug.
Sent from my LG-E970 using xda app-developers app
SnowLeopardJB said:
I wouldn't worry about it. It should not affect anything. I will try to see what it is and fix it in the next version though.
That happens because we are using the n4 aboot. Our hardware differs from the n4 where our up is the opposite key of their up, so it gives that bug.
Click to expand...
Click to collapse
if it means anything, i got that screen whilst using TheBase.73
and thanks for the explanation.
The demi-god yellow screen? I've gotten that months before using a JB rom.
I've seen it twice, and they happened when I was playing Ingress on my phone while either using WiFi or GPS. I was either rooted+stock or running The Base.
I can honestly say I've never seen this. I got a black screen kernel panic from UVing too far on The Base but that's about it.
Sent from my LG-E970
Murasakiii
Did you find a ROM or fix that works with Ingress on this phone?
I've had it freak out while trying to drop an item or select a xmp to fire.
I usually play on another phone, but I have to send it in for repairs so my Optimus G is my only phone for a week or so and I'd love full functionality in the game.
jackslim said:
Murasakiii
Did you find a ROM or fix that works with Ingress on this phone?
I've had it freak out while trying to drop an item or select a xmp to fire.
I usually play on another phone, but I have to send it in for repairs so my Optimus G is my only phone for a week or so and I'd love full functionality in the game.
Click to expand...
Click to collapse
I haven't played ingress in quite a while so I wouldn't be able to help you out. Rains far too much in Portland for me to want to fry my phone.
Sent from my LG-E970 using xda app-developers app
Hello,
If anyone can save me a couple hundred bucks that I dont have, I would appreciate it.
Im running an S-OFF Unlocked DNA with
This rom - http://forum.xda-dev...d.php?t=2141129
and this kernel - http://forum.xda-dev...d.php?t=2021714
I've been running it without issues for two weeks. Today it just wouldnt turn on. It doesnt accept a charge. Ive gotten the white HTC screen to come on for a second a couple times, and I've gotten it to boot up fully once. But after the screen timed out, it wouldn't come on again.
Any help would be appreciated. Dont have money to buy another phone.
I've tried searching. Most people that have boot issues can at least get to a bootloader or recovery screen. I cannot.
Have you tried letting it charge for a long while? I've heard it takes some times up to fifteen minutes for the charging led to even lit.
Sent from my HTC6435LVW using xda premium
motumbo said:
Have you tried letting it charge for a long while? I've heard it takes some times up to fifteen minutes for the charging led to even lit.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Yea, its been on charger for a couple hours now. It had a good charge when it stopped working also. When I first put it on the charger, the orange light came on. But its gone now.
kkeller87 said:
Yea, its been on charger for a couple hours now. It had a good charge when it stopped working also. When I first put it on the charger, the orange light came on. But its gone now.
Click to expand...
Click to collapse
Try a different charger, see if that helps
RLGL said:
Try a different charger, see if that helps
Click to expand...
Click to collapse
Tried OEM, car, and different USB to computer. No go
Sent from my DROIDX using xda app-developers app
Open up the phone and try disconnecting the battery and reconnecting it if you feel comfortable doing that. I suggested that to a user having the same problem as you and that fixed it a couple of days ago.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Open up the phone and try disconnecting the battery and reconnecting it if you feel comfortable doing that. I suggested that to a user having the same problem as you and that fixed it a couple of days ago.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
hm. let me try that. I think i could manage it.
kkeller87 said:
hm. let me try that. I think i could manage it.
Click to expand...
Click to collapse
Let me know how it goes. I hope it works out.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Let me know how it goes. I hope it works out.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
well. I've got the back cover off. Watching some youtube videos to figure out where the battery connector is. Do you happen to know which it is?
kkeller87 said:
well. I've got the back cover off. Watching some youtube videos to figure out where the battery connector is. Do you happen to know which it is?
Click to expand...
Click to collapse
I personally have never opened up this phone so I wouldn't know. But this is a suggestion that worked for someone else and has also worked when my nexus 7 did a similar act. It wouldn't indicate it was charging and wouldn't turn on but disconnecting the battery and reconnecting it worked for me. I doubt it's something to do with software as you said your set up was working fine for 2 weeks. I'm pretty sure this should fix it for you.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
I personally have never opened up this phone so I wouldn't know. But this is a suggestion that worked for someone else and has also worked when my nexus 7 did a similar act. It wouldn't indicate it was charging and wouldn't turn on but disconnecting the battery and reconnecting it worked for me. I doubt it's something to do with software as you said your set up was working fine for 2 weeks. I'm pretty sure this should fix it for you.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Well, I got the battery disconnected and reconnected. Even though the battery sits under the motherboard, the battery has a thin connector that its accessible without removing anything else. It doesnt appear that my problem has been fixed. I guess I wont ever know, my screwdriver slipped off the screw and connected with a pin on the board and sparked. Pretty sure I just shorted the whole thing.
Claim insurance or warranty. It sounds like a hardware problem if that didn't fix it.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Claim insurance or warranty. It sounds like a hardware problem if that didn't fix it.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I should mention it was jtagged. Not saying that was the root cause. But the inside of the phone is definitely different than a stock one. Mobiletechvideos.com put a different film on it than the one it came with. Any chance of warranty or insurance is out.
You can still try to claim it. Most of the time they aren't looking inside the phone. Though this really isn't your fault. It sounds like the hardware failed and that is why it wouldn't charge and boot. But we won't know now. I don't know how jtag works but it could have contributed to it.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
You can still try to claim it. Most of the time they aren't looking inside the phone. Though this really isn't your fault. It sounds like the hardware failed and that is why it wouldn't charge and boot. But we won't know now. I don't know how jtag works but it could have contributed to it.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I guess i could still try. Should they happen to figure it out, would they contact me before fixing, replacing, or charging me? I guess thats the part I'm worried about.
I believe they would probably just charge you. Not really sure how it works. I have never paid for insurance and I have never broken my phones.
Take a look at this.
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
I believe they would probably just charge you. Not really sure how it works. I have never paid for insurance and I have never broken my phones.
Take a look at this.
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Thanks for the link
Also, IT WORKED! I tried turning it on this morning and it booted fine. I got into recovery and flashed rooted stock. Everything is normal again.
Jaggar345 said:
Open up the phone and try disconnecting the battery and reconnecting it if you feel comfortable doing that. I suggested that to a user having the same problem as you and that fixed it a couple of days ago.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
THANKS!
For anyone else reading this, its pretty easy to do.
That's great I'm glad your up and running.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
I believe they would probably just charge you. Not really sure how it works. I have never paid for insurance and I have never broken my phones.
Take a look at this.
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Just to add my 2 cents,
I have sent back phones to verizon and asurion for issues and every phone except one was rooted and never had an issue. I even traded in my thunderboolt towards the dna when it came out (they offered me $72.00) and all i did was uninstall superuser/busybox & titanium backup right in front of the rep and my fiance then handed it right to the guy on the spot. He turned it on, made sure the touch screen worked & then said ok, you get full trade in price.
As for the other phones that I sent in, droid eris, incredible and 2 samsung, all with one issue or another, never once did they charge me or call or anything. Got the new phone next day, sent the old one in and thats it. I have never had an issue.
Now I know this may not have happened for every one but I think if you just send it in via mail and not have an instore rep look at it, you will never have an issue. I think if an in store rep sees an issue and realize its rooted, they may flag it in case it goes in for verizon replacement or asurion replacement but just a normal send in should not cause an issue.