[Q] forgot pin - can I avoid hard reset? SOLVED - Galaxy S II Q&A, Help & Troubleshooting

Hi,
I put a pin on my galaxy s2 lockscreen when I was drunk and couldn't remember it in the morning - oops! I really do not want to hard reset. I'd be happy to hard reset if I could backup all of my data, however I can't connect via kies (is this because it's locked?). Windows recognises the device and it pops up in windows explorer but I can't access any of the files (I assume this is due to the phone being locked?).
Is it possible to backup all of my data when the phone is locked?
I believe I'm using ICS, I haven't applied the latest OS update.
I have rooted my phone, not sure if usb debugging is on or off because it seemed to turn itself off randomly. Is there a way to tell remotely?
I found various supposed fixes around the net but none seemed to work:
1. I found some adb trick that you can supposedly use to wipe the pin but I can't seem to connect via adb shell.
2. I tried logging into my gmail and pushing various no lock aps to the phone but they didnt seem to have any impact.
3. Androidlost wouldn't register.
4. I can't click the emergency call button, nothing happens - maybe a bug with the root process I used?
Can anyone suggest anything else?
So frustrating!
Cheers.

In one word, no. Time to bite the bullet (and contemplate how you should have backed stuff up regularly because it takes 5 minutes to avoid this situation in the first place).

Do you have ICS 4.0.4? If so,then don't even think about doing a factory reset(see eMMC bug).Flash 4.1.2 via odin,then do a factory reset in recovery.

A cousin of mine came with a similar issue. But he had an unrooted S2 running stock GB. He simply wanted his contacts back.
So what I did was root it using siyah kernel, reboot to cwm recovery, created a nandroid backup and then did a full wipe to remove the PIN. Then, after extracting contacts data from the nandroid, I restored them by rooting his phone again. Then, made a backup of contacts to SD card. Next, I flashed GB via odin, did a full wipe and then restored the contacts! Phew..
"To err is human, to forgive is divine. "
Sent from my SGS II

I find it interesting that you have done what you say to your phone, yet you just created an account here and this is your only post. Obviously just to ask this question. Not judging or anything, but usually when people ask something like this, it means the phone is stolen. Just odd in my opinion. Best thing I can tell you is to carry your phone to your service provider, they can fix that problem very easy.
Sent from my SPH-D710 using xda app-developers app

I'm not sure what version I'm running, can I tell from CWM? I know that it's not the latest version as it tried to automatically update itself and it failed as it is rooted. What would be the problem doing a factory reset if it's running 4.0.4? Wouldn't a factory reset just restore it to the original firmware version?
I've extracted a backup of the files via CWM, all I'm really after is my photos (hopefully they are on the SD card), my contacts and my message and call logs. Is it an easy thing to extract my message and call logs from the backups?
I've called my service provider and they can't do anything, they told me to speak to samsung who in turn told me I need to send it to a repair centre.
As for it being 'interesting' that this is my only post here, I've never had cause to post here, I'm not interested in development and I know very little about it, hence I need assistance. If I stole the phone why would I care if I had to factory reset?

If you have 4.0.4,then don't do a Factory reset.eMMC bug=your phone will never power on again,and you can buy a RIFF box or a new mobo.

Ok , here's why what you are asking is questionable to me: you put a lockscreen PW on your phone, you can carry it to whatever carrier you have's store, and they can unlock it for you so you can get your data back. Don't call them, of course they're going to blow you off. Plus, where are your pictures? Every phone I've had has saved them, by defaukt , to the ext-sd card. That will not be affected by a factory reset, even if it saved to internal, as I have done so myself countless times. Also, its kind of strange that you came to xda to ask this, since you say your phone is rooted. Due to the fact that pretty much everyone who has rooted/customized their phone, has had to do so by receiving some kind of help from a site/forum. So, why did you come here? Why didn't you go to where you learned what you know about android/your phone to ask this? Why not just go to your local store? Also, you sat you don't know what version you have. You said you rooted your phone, and know about adb, quite a lot to know for some one who doesn't even know what android version they have. Anyway, I think I made my point. I'm done, I dont think I need to go on anymore. I'm not the only one who has noticed how fishy your story sounds, and I am quite noobish, compared to the majority of this site. If it wasn't so obvious, I would help you.
Sent from my SPH-D710 using xda app-developers app

KThomson205 - must admit, when I read this thread the other night & your first post in particular, I agreed. And I still agree with you. We've seen situations like this every now & again on here over the past ~2 yrs and just about every one has 'smelt funny'. This one is no different.

Yea, Im done, not worth it.
Sent from my SPH-D710 using xda app-developers app

etcobj political
How I rooted
I rooted my phone via youtube, it's pretty easy to do, you don't need developer help. I previously had a jailbroken iphone and I've done basic software design.
Data I want
My photos are probably on the sdcard - I haven't checked yet but that doesn't help my contacts and sms.
Why would I want this data if it was stolen?
If I stole the phone I would just do a factory reset wouldn't I? Why would I care about my contacts, photos and sms?
Android version
I don't know what version of android I'm on because I rooted it about 6 months ago and I'm not really into phones or apps. I rooted it because the last time I updated the OS it wiped my mini notes information where I took down a whole bunch of information - I was told rooting would allow me to retrieve the information. It didn't.
Provider and samsung no help
I have called my provider and they gave me the puck code because they misinterpreted my question, when I clarified that it was the lockscreen they said I need to call samsung. Samsung said I need to send it away for 'repair'.
At the moment I'm trying two avenues
1. androidlost
I pushed androidlost to my phone via google play but it requires 'registration'. Obviously I can't register it via the app in the phone, you can apparently do it remotely by sending an sms to the phone - I have failed to get this working for some reason.
2. sqlite3 modification
Apparently you can modify the lockscreen file and disable it via adb and sqlite3.
I've pushed sqlite to my phone but when I try the commands in adb it says file not found.
Any ideas?

How would I be able to push apps to my phone via google play if I had stolen the phone? You guys are just being paranoid.
I have now been without the use of my phone since sunday morning and am getting really desperate. I would really appreciate some assistance.

SOLVED
For anyone else in the same boat as me, please see this post for a possible solution:
http://forum.xda-developers.com/showthread.php?t=2244741
I tried method one via CMW in recovery mode but it did not work for me.
Method 2 worked for me. I loaded recovery mode, loaded CWM and through that loaded aroma file manager and used the console within AROMA then typed in the commands:
cd data/system
rm *.key
*I had to MOUNT data in CWM in order to access anything in the data folder.
Using normal adb shell through your computer etc you might have to do the full thing as detailed in the post
adb devices
adb shell
cd data/system
su
rm *.key

Thanks for sharing the solution that worked for you! Please add [SOLVED] to the title of your post.
"To err is human, to forgive is divine."
Sent from my SGS II

Related

Is it possible? App requires all traces of root removed for Business Reasons

I know people have asked how to remove all traces of root, and people say what they've done is enough. Well for me I work in the financial servies industry where everything is highly regulated. There is an app called GOOD for enterprise that I have to have for my email and calendar sync.
Well it automatically disables and locks itself if it detects root. So I did all that should be required to unroot, and it still doesn't work. Tech says it will detect any root file or app on the phone.
I have deleted my adblocker, Titanium backup, superuser, wifi tether, and the z4root apk's I had still on my sd card. Can anyone think of anything else besides a complete reset
What sucks is that every time it locks it has to be uninstalled, reinstalled, and I have to call tech to get a new pin. which is a hassle
ChaosbyWind said:
I know people have asked how to remove all traces of root, and people say what they've done is enough. Well for me I work in the financial servies industry where everything is highly regulated. There is an app called GOOD for enterprise that I have to have for my email and calendar sync.
Well it automatically disables and locks itself if it detects root. So I did all that should be required to unroot, and it still doesn't work. Tech says it will detect any root file or app on the phone.
I have deleted my adblocker, Titanium backup, superuser, wifi tether, and the z4root apk's I had still on my sd card. Can anyone think of anything else besides a complete reset
What sucks is that every time it locks it has to be uninstalled, reinstalled, and I have to call tech to get a new pin. which is a hassle
Click to expand...
Click to collapse
Your best bet is just too reset to stock and be done with the hassle.
Agreed. I think wiping data/factory reset and flash SBF would save you a lot of the trouble. Or...use another phone for work...shouldn't they pay for that anyway?
You will have to do an SBF, just doing a "factory reset" through the phone won't be enough.
I am surprised an app can check for root and check for any files that are related to rooting in the first place.
Well, it worked for about 4-5 days (right after I posted this) and then I opened it and it locked itself again. I hadn't downloaded or installed anything and I had used it earlier in the day.
I used RSD Lite and the files here to unroot.
http)//www(.)holylivingfuck(.)com/ACS/SBFs/ (Can't post links)
I'm pretty sure i flashed the sbf because I had to do a bunch of OTA updates when I was done. This time when I called tech support I got a guy that knew nothing about rooting (last time I had a guy who had a rooted phone himself) and he said I can't unroot it myself, it is something that has to be done at the sprint store.
I can't imagine what else I have left to do, or what it picked up that it didn't over the course of 5 days
ChaosbyWind said:
Well, it worked for about 4-5 days (right after I posted this) and then I opened it and it locked itself again. I hadn't downloaded or installed anything and I had used it earlier in the day.
I used RSD Lite and the files here to unroot.
http)//www(.)holylivingfuck(.)com/ACS/SBFs/ (Can't post links)
I'm pretty sure i flashed the sbf because I had to do a bunch of OTA updates when I was done. This time when I called tech support I got a guy that knew nothing about rooting (last time I had a guy who had a rooted phone himself) and he said I can't unroot it myself, it is something that has to be done at the sprint store.
I can't imagine what else I have left to do, or what it picked up that it didn't over the course of 5 days
Click to expand...
Click to collapse
You need a full stock and factory reset. Basicly new like you just got the phone out of the box. Not even turned on.
ZeroManArmy said:
You need a full stock and factory reset. Basicly new like you just got the phone out of the box. Not even turned on.
Click to expand...
Click to collapse
I took it to the sprint store to try to fenagle them to replace it and they ended up going into the dialer and doing ##786 (or some number like that) and then put in some sort of verification number. Essentially it fully reset the phone without losing any data or apps or settings.
Immediately following that the app worked, but I'm not sure for how long. Is there any way to do that full stock and factory reset without losing everything?
I used the RSDlite for restore my phone and it kept all my data and apps.
put all of the stuff you need on your external sd card, remove it, wipe/restore to factory settings and flash stock sbf and you should be unrooted with all your apps and data safely stored on your sd card

broken screen - how to backup?

Hi guys, i looked at some of the other related threads but couldnt find the info I need!
I want to get some of the data that is stored in the phones memory. i use windows 7 x64.
also if anyone has experience with getting a phone replaced/repaired by an insurance company, do you know if they care about a phone being rooted and having a custom rom on it?
they will only be repairing the screen, nothing else. If they will care, I would want to flash the rom back to stock, and unroot just case. is this possible without a screen?
where to even begin...
"I want to get some of the data that is stored in the phones memory. i use windows 7 x64." THANK YOU FOR SO MUCH DETAIL I CAN TELL YOU EXACTLY HOW TO GET THAT DATA MAYBE TRY COPY AND PASTE OR ALTERNATIVELY DELETE SYSTEM 32.
and yes the insurance company might care, flash stock for safety.
umm what more information would you like? the make and model are evident, the situation has been explained and the platform my computer runs on has also been stated. the rest is down to an experienced user informing me what programs/tools I will need to do what I wish to do.
ve managed to get the data i wanted off the phone my self by tinkering around, but im at a loss as to how I would flash to stock without the screen.
protectress said:
umm what more information would you like? the make and model are evident, the situation has been explained and the platform my computer runs on has also been stated. the rest is down to an experienced user informing me what programs/tools I will need to do what I wish to do.
ve managed to get the data i wanted off the phone my self by tinkering around, but im at a loss as to how I would flash to stock without the screen.
Click to expand...
Click to collapse
If you haven't installed the phone driver's install it using Samsung Kies and when you connect the phone it will automatically connect in mtp mode(if you enabled usb debugging you will get it connected as a flash drive) in both cases the phone memory and sd card will be mounted and you can retrieve your data.
Yes you will definitely need to flash a stock rom (or they will make you pay for it) since you can do it via Odin and download mode, you can pretty much do it safely without the screen but be sure to perform a factory reset and the required wipes beforehand to avoid bootloops(no idea how to do it without the screen you might have to guess your way through this).
Using GT - I9100
I thank those who give helpful comments
I expect the same from others.
Thanks king, i was wondering if ODIN would be useful in this process. I wonder if there is a sort of 'map' of the cwm menus so i could carefully (blindly) navigate the menus and factory reset.
protectress said:
Thanks king, i was wondering if ODIN would be useful in this process. I wonder if there is a sort of 'map' of the cwm menus so i could carefully (blindly) navigate the menus and factory reset.
Click to expand...
Click to collapse
I am sure if you search around you will get picture posts here but I recommend you Google how to install a rom using CWM (be sure of your version) and several videos from YouTube will surely pop up follow their pattern of using CWM it will be more assuring to follow.
Hope this helps.
Using GT - I9100
I thank those who give helpful comments
I expect the same from others.
i cant remember what cwm i have. is there a way of finding out by browsing the files stored on the phone?
protectress said:
i cant remember what cwm i have. is there a way of finding out by browsing the files stored on the phone?
Click to expand...
Click to collapse
CWM is integrated with the kernel
you can't access its information from the internal memory or the sd card which you can access from your computer, you better flash a kernel containing CWM (version known ) and then try to wipe and flash it, and it will mostly be 5.5.0.4 if it was a recent kernel, but better be safe than sorry.
Also if you know what version kernel you installed you can check the developer page for CWM information or ask there for the version.
Using GT - I9100
I thank those who give helpful comments
I expect the same from others.
---------- Post added at 12:32 AM ---------- Previous post was at 12:19 AM ----------
postfatal said:
where to even begin...
"I want to get some of the data that is stored in the phones memory. i use windows 7 x64." THANK YOU FOR SO MUCH DETAIL I CAN TELL YOU EXACTLY HOW TO GET THAT DATA MAYBE TRY COPY AND PASTE OR ALTERNATIVELY DELETE SYSTEM 32.
and yes the insurance company might care, flash stock for safety.
Click to expand...
Click to collapse
"ALTERNATIVELY DELETE SYSTEM 32" What do you mean by this?
Are you telling him to corrupt his Windows installation or was it a typo? :screwy:
"THANK YOU FOR SO MUCH DETAIL I CAN TELL YOU EXACTLY HOW TO GET THAT DATA MAYBE TRY COPY AND PASTE"
He has given enough detail for the problem, your sarcasm is pointless :what:
Don't jump the gun and be rude to people, not all of them are trolls.
Using GT - I9100
I thank those who give helpful comments
I expect the same from others.
hey man i had siyah kernel with paranoid android! i honestly cant remember what version though.
I tried getting my phone into download mode, but ODIN didnt detect anything. I think im just going to take a shot and send it off to the insurance company and see what happens.
they should only be fixing the screen and nothing else, so hopefully they wont care about the custom rom
If you don't see anything, well you could use the windows media center, I don't use Win 7,
but I know that it existed before.
Alternatively, you could use "adb" (from android sdk) for use when your phone is plugged on usb,
using simple command lines you will be able to go through your filesystem and
copy what you need using the "pull" command (explained under the adb interface).
And indeed, it works better with a rooted phone.

How to reinstall stock samsung packages

All,
I am an idiot. Last weekend I rooted my Galaxy S2 and was really happy that everything worked well. Yesterday morning I removed some packages which I thought are not required using Titanium backup without making a backup of them before!
That was in fact a big mistake, what's now happening is that after system reboot a popup appears telling me:
process com.sec.android.socialhub was terminated unexpectedly and what's even worse when I start the stock email application (com.android.email) it is terminated, too.
I need that program to connect to my work, they check remotely what application is used.
So my question to you guys is:
how can I find out what I need to reinstall, where do I get it and how can I reinstall it?
Any hints are greatly appreciated, thanks a lot.
benny.2004 said:
All,
I am an idiot. Last weekend I rooted my Galaxy S2 and was really happy that everything worked well. Yesterday morning I removed some packages which I thought are not required using Titanium backup without making a backup of them before!
That was in fact a big mistake, what's now happening is that after system reboot a popup appears telling me:
process com.sec.android.socialhub was terminated unexpectedly and what's even worse when I start the stock email application (com.android.email) it is terminated, too.
I need that program to connect to my work, they check remotely what application is used.
So my question to you guys is:
how can I find out what I need to reinstall, where do I get it and how can I reinstall it?
Any hints are greatly appreciated, thanks a lot.
Click to expand...
Click to collapse
think it is worth to mention, Android version 2.3.3, base I9100BUKE1, kernel version 2.6.35.7-I9100BUKE2-CL188370 [email protected]#2, Build Gingerbread.BUKE2
If you make a factory reset you should have all back. make a backup of your existing apps first!
okty2k said:
If you make a factory reset you should have all back. make a backup of your existing apps first!
Click to expand...
Click to collapse
No, all the data is gone but the problem is still there. Obviously, not all the packages are reinstalled automatically after a factory reset. Is there a way of forcing that?
Please help, I am totally lost.
Unfortunately no as you have found out factory reset just deletes data for all applications but doesn't reinstall anything you may have deleted.
Only thing I can think of is to find a copy of the stock Rom you are on that matches your current version and flash that.
I assume you have an S2 based on the info you posted, try the link below and you should be able to find something that helps:
http://www.sammobile.com
Sent from my PACman GT-I9100 using xda premium

[Q] Soft Brick. Stuck on Samsung screen. How to access Internal Memory? - [SOLVED]

Background
I undated to Jellybean last week. All was going well until last night. My phone just turned into a Soft brick.
It is now stuck on Samsung logo.
I am able to boot into recovery mode and also download mode.
I tried remote logging to the device using ADB but I could only see a place holder to the SDCARD and SDCARD1, I could not see any files in there, and I could not mount them either.
Question
Anyway my question is, is there anyway to access the internal memory so I can recover some pics and videos, before I do a factory reset which will wipe all data including the internal memory partition?
By the way, I tried wiping Cache partition, didn't fix the problem.
I don't want to do a factory reset as I have read it will also wipe internal memory partition.
I then tried using Odin to install the original Jellybean firmware from my network which I got from samung-updates. I thought that this might fix what ever issue was preventing the phone from booting up, and hoped it would keep the internal memory partition intact. This uploaded successfully to the phone in download mode, but the phone was still stuck in the Samsung Screen after reboot.
Please help!!!
Thanks,
Anthony.
Re: [Q] Soft Brick. Stuck on Samsung screen. How to access Internal Memory?
First of all, here's clear idea of everything:
1. Wiping data, factory reset or flashing via Odin will format ur internal memory (where ur apps, settings, contacts, call history, calendar, etc are stored).
2. Ur photos, videos and other user files are saved in internal USB storage, and hence will not be deleted.
So u can be sure ur precious files won't be lost.
"To err is human, to forgive is divine"
Sent from my SGS II
SOLVED
immortalneo said:
1. Wiping data, factory reset or flashing via Odin will format ur internal memory (where ur apps, settings, contacts, call history, calendar, etc are stored).
2. Ur photos, videos and other user files are saved in internal USB storage, and hence will not be deleted.
Click to expand...
Click to collapse
Thanks Immortalneo. But I read that since the ICS update android stores and accesses the MC in a different way so I just wasn't sure about it. Also I read so many contradicting comments on various forms about this so didn't want to take the risk as I had just recently taken some photos and videos at my Dad's 80th Birthday that I didn't have time to back up, which I didn't want to take the risk and loose them.
Anyway I managed to get access to the Internal Memory before doing the Factory reset.
So for anyone else who stumbles across this thread and needs help this is what I did. I am not sure if everything I did was necessary but I will list everything I did so you can try some or all of it yourself.
Before I start I should mention that my phone was Stock, never been flashed. It was using the latest official Samsung phone network provider Jellybean update.
Using Odin I flashed with latest Jellybean original ROM for my country phone network from samsung-updates. You need to boot your phone into Download mode by holding Volume down, Menu, Power button. By the way Recovery mode is accessed by holding Volume Up, Menu, Power button.
You can probably use any custom rom but I specifically wanted to put on the same ROM to see if it might overwrite some broken files and fix the stuck boot loop issue. It didn't fix it, so maybe this step could be skipped in fact.
Next I decided to ROOT the phone as I read there were extra options in the Recovery boot screen. So again I used Odin to install SiyahKernel. This was the start of my eventual recovery. After I did this and booted up into Recovery mode I had some new options available, specifically lots of Memory card options. I mentioned in my OP that I could access the phone memory using ADB shell but I could not see anything in the SDCARD as it seemed like a link or placeholder. Anyway using Siyah's Kernel I now had an option to Mount the USB storage. As soon as I selected that option my Laptop popped up a message that a new device was connected and would I like to open the folder and view its files. ALLELUIA !!! I could now see the Internal Memory mapped as a drive and I could access all of my files and backup all of my precious videos and photos. However my phone would still not boot up! Arghhhhh
So now that I had my files backed up it was safe to do a Full Data Wipe and Factory Reset. I did that that, and during the process I got an error:
Code:
Wiping data
Wiping cache
[B]Error mounting /sdcard/.android_secure![/B]
Skipping format
Format complete
Anyway I tried booting up and it was still stuck on the Samsung Screen. F&%K I thought.
I was almost beginning to loose hope. But then I decided to just manually format memory card first before doing the Factory Reset. So I booted back up into recovery mode and selected Format Memory. Then did a Factory Reset and rebooted. But it was stuck again on the Samsung screen so I just left it down on the desk and started looking again at the forums then I saw the screen change to updating or initializing applications in the corner of my eye. Holy Sh1tballs, its working! It did seem to be stuck on the Samsung screen for ages, but in reality it was probably less than 30 secs,
As soon as I set up my Google account all my apps and settings and contacts started to automatically download back onto the phone. The only thing I lost were my SMS messages, but no big deal there.
So there you have it. I am back up and running with stock Samsung Jellybean phone network version as before, but now with a rooted phone with all the extra delights that enables me to do
In case any of this does not work for you there is another option you could try. It could be your internal MC is actually corrupted. This post below relates to re-partitioning the MC so its not for the faint hearted but it may be worth a try if all else fails.
http://forum.xda-developers.com/showthread.php?t=1760107
Cheers,
Anthony.
Re: [Q] Soft Brick. Stuck on Samsung screen. How to access Internal Memory?
That was quite informative!
Thank you for sharing.. :thumbup:
Please add [SOLVED] to the title of ur post so that others with similar problems can get help too.
"To err is human, to forgive is divine"
Sent from my SGS II
Thanks, I just changed the title and added [SOLVED], took me a while to figure out how to change it LOL.
I learned a lot about Android, Samsung and Modding yesterday. It was something I had planned to look into but never had the time until this issue forced me to
Great write up of the fix. Good job Hopefully someone else finds it useful at some point.
Thank God for this forum and thank God for my own post LOL
This same sh1t just happened to my wife's Galaxy S2 where it got stuck on the Samsung Logo. I couldn't remember how I fixed my phone but I remembered I posted a good write up of how I fixed the issue here, and here it is.
And now I have just successfully fixed my wife's following my own procendure :good: to me hehe
AnthonyFitz said:
Thank God for this forum and thank God for my own post LOL
This same sh1t just happened to my wife's Galaxy S2 where it got stuck on the Samsung Logo. I couldn't remember how I fixed my phone but I remembered I posted a good write up of how I fixed the issue here, and here it is.
And now I have just successfully fixed my wife's following my own procendure :good: to me hehe
Click to expand...
Click to collapse
Hey,
I'm having the same issue and want to pull files before wiping but not clear on bit of your instructions - did you root before installing Siyah kernal?
When I googled instructions for installing the kernal it says it I'll need to be rooted and have clockworkmod installed as well: http://androidforums.com/galaxy-s2-...s-root/518798-siyah-kernel-dummies-guide.html
Thanks
spottyelephant said:
Hey,
I'm having the same issue and want to pull files before wiping but not clear on bit of your instructions - did you root before installing Siyah kernal?
When I googled instructions for installing the kernal it says it I'll need to be rooted and have clockworkmod installed as well: http://androidforums.com/galaxy-s2-...s-root/518798-siyah-kernel-dummies-guide.html
Thanks
Click to expand...
Click to collapse
YUSSS! Thank you anonymous internet stranger Anthonyfitz!
Managed to get all photos and videos and then also did a full backup of data so have memo's and all that other little stuff.
Phone booted first time after a factory wipe then, happy days!
For anyone reading this in the future, just following these instructions to install siyahkernel: http://androidforums.com/galaxy-s2-...t/482994-rooting-galaxy-s2-dummies-guide.html

Removing drivers from phone

So I've needed some windows app that will help me manage my contacts and I've came across TunesGO
I've installed it on my pc and for syncing with my s3 it needed developer options turned on and then it asked to install drivers onto my mobile and I've granted it
So now I've dealt with my contacts and I don't need TunesGO any more but I'm very skeptic about their installed stuff on my phone so I would like to remove that stuff but I don't know what has been installed, nor do I know how to uninstall it. any idea how can I do it?
If you want to make sure the phone is cleared of all files, flash a stock ROM using Odin and perform a factory wipe before booting the newly-flash stock ROM for the first time.
audit13 said:
If you want to make sure the phone is cleared of all files, flash a stock ROM using Odin and perform a factory wipe before booting the newly-flash stock ROM for the first time.
Click to expand...
Click to collapse
Although 100% acurate, I do not dispute this advice at all and it will definitely solve the problem, the issue of trust would lie with the pc app.
To OP
When android uninstalls an app it should automatically remove any files associated along with the said app. Any redundant files will be completely useless and inaccessible to anyone. When that happens you usually get issues with googleplay not being able to install apps. If you dont have this issue then no need to worry.
The pc app however, I'd be checking that with ccleaner for remnants as that is a lot easier to have your security compensated.
If you are worried about numbers being held on a "cloud" then you should never install an app that does that in the first place as you have effectively given your privacy away when you accepted the terms upon installation.
Beamed in by telepathy.

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