Hey guys! Hope this is the correct location for this post.
Ive been with H2O for a few months and with no luck have been able to get anything most then 8kbps down on my HTC One X or One X +
Hoping to see if anyone here can shed some light on this. Here is the conversation I had with the rep earlier today. BTW my upload speeds are right around 2200-3200 kbps.
(12:03:32)SUPPORT:Thank you for contacting H2OWIRELESS please wait for the next Customer Relations Professional.
(12:05:49)SUPPORT:Thank you for contacting customer service, my name is H2OREP WES. How can I help you?
(12:06:19)eddie:407-272-xxxx is my wireless number
(12:06:46)eddie:My speeds are slow and I was suppose to get a call which never happened.
(12:06:51)eddie:I need this fixed.
(12:07:38)SUPPORT:Are you talking about your internet service?
(12:08:11)eddie:Yes
(12:08:32)SUPPORT:I'm sorry for the inconvenience and I will be more than glad to assist you Eddie.
(12:08:36)SUPPORT:May I have the cellphone number?
(12:08:54)eddie:407-272-xxxx
(12:08:58)eddie:sorry about that
(12:09:26)SUPPORT:Thank you.
(12:09:56)SUPPORT:What kind of cellphone do you have?
(12:10:08)eddie:htc One x plus
(12:10:50)SUPPORT:Can you please turn Off the phone and let me know whenever it is Off?
(12:11:43)eddie:Its off sir
(12:12:06)SUPPORTk, thank you.
(12:12:29)SUPPORT:Turn it back On and try to use it please.
(12:13:02)eddie:They have done this like 10 times already
(12:13:38)SUPPORT:I made a reset.
(12:14:12)eddie:Yes everyone makes the reset
(12:14:24)SUPPORTlease try to use it
(12:14:26)eddie:Still at 8kbps download
(12:15:54)SUPPORT:What about now?
(12:17:46)eddie:hold on
(12:18:02)eddie:same
(12:18:24)SUPPORTlease reboot it again that it should be working fine.
(12:18:31)eddie:can we maybe go through Apn settings and see if thats correct?
(12:18:37)eddiek
(12:18:45)eddie:restarting
(12:18:59)SUPPORT:If it doesn't work then don't worry I can see my co-worker sent a report yesterday and one of our technicans should call you today.
(12:19:09)SUPPORT:Sure, if you want we can double check them.
(12:19:26)eddie:still restarting
(12:20:34)eddie:Same
(12:21:36)SUPPORT:What do you have on the APN Settings?
(12:22:04)eddie:Name : H2O Wireless
(12:22:15)eddie:APN: att.mvno
(12:22:40)eddieroxy: proxy.mvno.rpmobileweb.com
(12:22:47)eddieort: 80
(12:23:05)eddie: server: 69.209.11.33
(12:23:27)eddie:MMSC: http://mmsc.cingular.com
(12:23:42)eddie:everything else left alone
(12:23:56)SUPPORTroxy should be: 66.209.11.33
(12:25:15)eddie: Saved and restarting
(12:25:42)SUPPORT: Ok.
(12:25:46)SUPPORT: Let me know please.
(12:26:35)eddie: same
(12:27:35)SUPPORT: Oh I see, my apologies for it.
(12:27:46)SUPPORT: Please wait for the call from our technician.
(12:27:52)SUPPORT: Is there anything else I can help you with today Eddie?
(12:28:09)eddie: Thats it?
(12:29:33)SUPPORT: Unfortunately I did, everything on my end, so you will need to wait for one of the technicians
(12:29:41)SUPPORT: Is there anything else I can help you with today?
(12:29:55)eddie: No ty
(12:30:37)SUPPORT: Please help us serve you better by filling out the survey option on the right upper corner. Thank you for contacting H2O Wireless, have a nice day.
(12:30:39)Your session has been ended. Thank you.
Related
I have tried my best to not open a new thread about it but i cant find anything on the forums about it.
Anyone else having a problem with the call display? Mine says pay phone once in a while. My phone is the bell version unlocked to work on fido/rogers.
Any help would be appreciated.
blunted09 said:
I have tried my best to not open a new thread about it but i cant find anything on the forums about it.
Anyone else having a problem with the call display? Mine says pay phone once in a while. My phone is the bell version unlocked to work on fido/rogers.
Any help would be appreciated.
Click to expand...
Click to collapse
There are couple threads about this. Either way, to get it working, you need to call Fido/Rogers and disable Name Display on your line.
Cheers!
Hello, fellow GS2 users! I am in need of help. Unfortunatly, I am unable to call my wife's number anymore (which is a real shame). I am on Cognition 1.30, so I figured I'd restore to the previous cognition where things were fully functioning (1.20). Same thing. I'm not talking about the call going straight to voicemail, as it would do if the recieving end were turned off. When I make an attempt, I hear about a milisecond of the *call in progress* tone, but it then instantly disconnects. I can call other people just fine. It says 'call forwarding activated' or whatever, but it's always said that. Any tips / suggestions? Thanks!
Work out how you did it and post the info, you could make a fortune with this
I would pay
Sent from my SPH-D700 using XDA App
Maybe someone doesn't want to take your calls?..
I had same thing in that when I called my friend it would ring for a split second then cut off, he changed his rom and I was able to call no probs..so maybe it isn't your end that's the problem?!..
Did your wife activate call-forwarding on her phone ? Maybe she redirected all incoming calls to a non-existent number ?
Her phone is kinda wonky... its an x10. I need to put a new ROM on it.
It does sound like the problem is at her end. Check to see if she's accidentally black-listed you, or "accidentally" black-listed you
Xephrey said:
Her phone is kinda wonky... its an x10. I need to put a new ROM on it.
Click to expand...
Click to collapse
Or get a new wife who would actually pick up the phone and reply ?
Sp1tfire said:
Or get a new wife who would actually pick up the phone and reply ?
Click to expand...
Click to collapse
Lols!!!
Sent from my GT-I9100 using XDA Premium App
Try whistling. They are supposed to get you a sammich when that happens.
But yeah, on a serious note;
Try seeing if she's accidentally blacklisted you. And try seeing if the problem exists ONLY between your phones;
(Try calling another number from YOUR phone, try getting another number to call HER, try calling YOUR number from HER phone, and all other permutations and combinations until you get to know where the problem lies)
Thank you all. This thread has been awesome.
try checking if u had install any call blocker or droidwall that can blacklisted some numbers/id
if not do lemme know how you manage to do that so i can have good excuse not to call my wifey when i'm out with friends cycling !
I flashed a new ROM on her phone, which ended up fixing the issue, but a few days later, the same thing started happening.
Can you check whether your number is in her rejected number list?
I'd suggest checking if she blacklisted you.
Seriously, 39482049348 replies with the same suggestion and people are still replying saying the same . Including me, yay!
How does one go about checking that?
If you have checked your mms settings on the evo or any other device and you have a custom ROM try this before anything else [it worked for me just now]: settings.system update.update profile (and what did it for me); settings.system update.update PRL(preferred roaming list).
Not sure why the PRL update would work, but it does. This works when your settings are correct, have signal, and mms doesn't fail but eternally shows the hour glass as if the send is in progress.
This may be old news, not helpful, or not work for your particular situation but I thought I would post, as it would have been helpful for me when mine didn't send today for what appeared like no reason. Give me some feedback, let us know if this worked for you, or tell us what else you did that did work. BUT, PLEASE include the symptoms of your particular problem in the post so others with the same symptoms can fix theirs. I can then update the OP for all cases and scenarios!
I am sorry, I am not sure if bumping a thread is against TOS, if it is let me know and I won't do it again.I just want to give some more people a chance to see this if they are having a problem with their multimedia messaging. If there is no interest I will let the thread die a quick death.
i have done this a couple times. yes, it works.
don't ever update your prl, though. sprint usually sucks at prl updates. do it manually with your msl number
Hey thanks, Cobra, for your feedback and info! I am not familiar with what your MSL number is, how to obtain it or where to update like you described. Can you tell me about that?
Thanks for the heads up either way!
Hey all,
I have an Incredible 4G partially flashed to Boost. Talk/text works fine, but data does not. It appears it is able to get an IP address, but I can't send/receive any data. I've tried fooling with the APN, but no dice. A traceroute was able to get to a sprint gateway, so it is working a little. Not sure if its something in the rom blocking it, or maybe in the radio firmware.
And if anyone's wondering, you flash this phone just like you do the thunderbolt, rezound, and some samsung galaxy s3's. You need to set the RUIM to NV only. After that it will let you program it.
*Update*
Thank goodness for qxdm logging. I was able create an isf file, then parsed it with the ppp dumper, and fed that into wireshark. I see a lot of stuff going on in the UM portion. I could've swore boost wants to work over the RM part...
Anyway at least I have tools that I can use to see what the heck is going wrong. Hopefully something good will come of this.
Also, when I try to access any site by IP address, I get:
Forbidden
You don't have permission to access / on this server
Ok I figured it out. The active profile has to be set to 1 (The second profile)
A lot of guides tell you to set it to 0, which is incorrect. You only want it set to 0 before activating, which is not possible when the phone does not have a sprint/boost firmware.
HI
tech128 said:
Ok I figured it out. The active profile has to be set to 1 (The second profile)
A lot of guides tell you to set it to 0, which is incorrect. You only want it set to 0 before activating, which is not possible when the phone does not have a sprint/boost firmware.
Click to expand...
Click to collapse
Hi I am currently trying to flash the same device inc4g to boost with no luck, I am stuck trying to zero out the meids and esns any help will b realle appreciate it!
To get past the meid repair you'll need to Google "band-aid meid repair"
After that you want to set the phone's RUIM setting into NV only mode.
Then you can follow any Boost Mobile programming guide to program the phone.
Phone programming is not easy stuff. I should know because I've spent years trying to find out what I know now.
I wish I could help you out more but I'm extremely busy these days. Just do what I would do when you can't figure something out. Google and click on every link that looks like it might relate to your problem. If that doesn't work try rephrasing your question. Keep rephrasing your question until you get an answer.
Thanks
tech128 said:
To get past the meid repair you'll need to Google "band-aid meid repair"
After that you want to set the phone's RUIM setting into NV only mode.
Then you can follow any Boost Mobile programming guide to program the phone.
Phone programming is not easy stuff. I should know because I've spent years trying to find out what I know now.
I wish I could help you out more but I'm extremely busy these days. Just do what I would do when you can't figure something out. Google and click on every link that looks like it might relate to your problem. If that doesn't work try rephrasing your question. Keep rephrasing your question until you get an answer.
Click to expand...
Click to collapse
I will give it a try thanks for reply tho and if u have some free time I will like to hear more from you. The only device I had flash several times is the htc evo 4g, I hve some knowledge but is not enough when I have to flash other phones.
Any luck? I am interested in this too
Sent from my PC36100 using xda premium
Looks like the same method to get tether/hotspot without rooting that works for S6 also works for S7. Just like the S6 thread in which /u/KennyG123 pointed out a working solution originally for Note 4 by /u/MasterTentacles, here is the solution that also works for S7:
http://forum.xda-developers.com/note-4-sprint/general/lollipop-hotspot-root-flashing-t3048163
Similar to last time, since there is no root involved, knox isn't tripped and samsung pay still works. Similar to before, you still need MSL and need to re-apply the above settings with any major software update.
testinguser said:
Looks like the same method to get tether/hotspot without rooting that works for S6 also works for S7. Just like the S6 thread in which /u/KennyG123 pointed out a working solution originally for Note 4 by /u/MasterTentacles, here is the solution that also works for S7:
http://forum.xda-developers.com/note-4-sprint/general/lollipop-hotspot-root-flashing-t3048163
Similar to last time, since there is no root involved, knox isn't tripped and samsung pay still works. Similar to before, you still need MSL and need to re-apply the above settings with any major software update.
Click to expand...
Click to collapse
Thanks for this! I just tried that method and it worked like a champ!
How are you guys getting your MSL? Just calling Sprint?
Edit: Never mind got it. For those of you that don't know it's in your thanks for activating email and they call it your activation code or it might say you may need this code to activate your phone. That's you MSL
Was looking for this info,
thanx
Madman133 said:
How are you guys getting your MSL? Just calling Sprint?
Edit: Never mind got it. For those of you that don't know it's in your thanks for activating email and they call it your activation code or it might say you may need this code to activate your phone. That's you MSL
Click to expand...
Click to collapse
If you get your phone activated in a store, and are on an Easy Pay plan, they normally will not give you your MSL because the phone is "not yours" yet.
As soon as you get the phone, the next day, get into a chat with support and ask for a copy of the manual activation steps. This should give you the MSL as well. You might have to coach them into what you want. They tried to point me to the web activation, then to a semi manual activation, then the full manual one.
Returned mine
pbedard said:
Returned mine
Click to expand...
Click to collapse
Congrats but threadbombing is against the rules.
Got my MSL via online chat:
[02:16:53 PM] Thank you for choosing Sprint. My name is Tommy F.. Please wait while I review your information.
[02:17:06 PM] Tommy F.: Thank you for contacting Sprint. My name is Tommy How are you doing today?
[02:17:37 PM] Meyer: i'm fine, thank you. I'm having some data issues with my new phone, and was hoping you could give me my MSL so I can try an APN change.
[02:17:57 PM] Meyer: I've had this problem in the past with other phones, and was able to resolve it this way. Many thanks.
[02:19:23 PM] Tommy F.: Okay, Could you please provide me with the 6-10 digit PIN for your account?
[02:19:30 PM] Meyer: *******
[02:20:27 PM] Tommy F.: Thank you for that information, please allow me one moment while I access your account.
[02:20:44 PM] Meyer: Sure. Thank you.
[02:20:56 PM] Tommy F.: MSL is ******
[02:21:38 PM] Meyer: Thank you very much. Have a great day.
[02:22:04 PM] Tommy F.: Was there anything else that we could assist you with, or do you have any further questions that we can answer for you?
[02:22:19 PM] Meyer: Not today. Thanks again.
[02:22:28 PM] Tommy F.: Thank you for contacting Sprint eChat. We take pride in providing the best customer service possible to our customers. It has been my pleasure assisting you today. We appreciate your business and thank you for being the best part of our Sprint family. Have a great day.
Click to expand...
Click to collapse
Latest update breaks this method on the Sprint S7, btw .
The Amorphist said:
Latest update breaks this method on the Sprint S7, btw .
Click to expand...
Click to collapse
The reboot method still works after the update...
Reboot phone,
As soon as is possible navigate to and turn hotspot,
it usually works on 1st try,
if you get 'no data connection', quickly turn off and turn on hotspot again.
if you get 'not subscribed to this service', start at reboot again.
This is not my find,
it is from other GS7 hotspot thread.
http://forum.xda-developers.com/showthread.php?t=3328796
KaptainRandom said:
The reboot method still works after the update...
Reboot phone,
As soon as is possible navigate to and turn hotspot,
it usually works on 1st try,
if you get 'no data connection', quickly turn off and turn on hotspot again.
if you get 'not subscribed to this service', start at reboot again.
This is not my find,
it is from other GS7 hotspot thread.
http://forum.xda-developers.com/showthread.php?t=3328796
Click to expand...
Click to collapse
Well...I'll give that a shot. Thanks for the tip.
Latest update greys out the APN settings and won't allow any changes. Any thoughts?
Having same issue any way around it?
Zer0C0oL said:
Latest update greys out the APN settings and won't allow any changes. Any thoughts?
Click to expand...
Click to collapse
Any way around it yet?
y2jvo6969 said:
Any way around it yet?
Click to expand...
Click to collapse
I have yet to find a way around it. There is a new update out. I have not installed it yet, still waiting to see the reports on what it changes.
For now, I can confirm that turning your phone off and then on, and activating hot spot immediately let's you turn it on.
The latest update improved Voice over WiFi, which I need to be better for work, so I'm sadly going to be the guinea pig for this update. I'll report back soon on whether or not it locks out the previously mentioned working option.
The Amorphist said:
For now, I can confirm that turning your phone off and then on, and activating hot spot immediately let's you turn it on.
The latest update improved Voice over WiFi, which I need to be better for work, so I'm sadly going to be the guinea pig for this update. I'll report back soon on whether or not it locks out the previously mentioned working option.
Click to expand...
Click to collapse
Scratch that; it detects you don't have the subscription after a moment even before the update.
Reboot method
I did do the update and reboot method still works for s7 sprint..... just play ps4 rainbow six siege 8 good rounds and didnt glitch....psb gamer tag Y2JVO69
How did you get it to work
Reboot your phone. As soon as you can unlock it open the hot spot settings and turn it on. Then connect something to it right away.
Zer0C0oL said:
Reboot your phone. As soon as you can unlock it open the hot spot settings and turn it on. Then connect something to it right away.
Click to expand...
Click to collapse
This is correct! Follow this YouTube video and it'll work for you to. Just verified on my unlocked GS7.
https://www.youtube.com/watch?v=-oXrIrdGcS0
It's not perfect or consistent for me, I had to reboot it a couple of times to get it to work more than a few seconds but the second time it stayed on for several minutes! I went to test the internet and it was working as you would expect. This is awesome!