The device doesn't turn on - Galaxy S II Q&A, Help & Troubleshooting

Hello guys, my cousin has got a problem with his S2. Basically, he told me that this morning, while he was using the Facebook app, the device freezes, he tries to reboot but it doesn't turn on. He has tried to change battery and he has also tried to use a "gadget" which serves to send the phone in download mode, don't ask me what is it 'cause neither I knew the existence of this tool until now.
We've also tried to reboot it in recovery mode, no way... what happened?

Who knows ? Nobody here could possibly say for certain. Service centre or local mobile repair shop if there's no signs of life from the phone. Also, in these cases where someone asks for a 'friend/family member/whatever', you can be 99% certain there's info about what's been done to the phone previously missing/left out because the info is 2nd hand (not that it matters in this instance tho).

Related

Boot problem. Would appreciate any advice

I recently had a problem with my XDA 1. It started running VERY VERY slowly (kind of like a computer that was infected with 10000 spyware programs). The battery was constantly showing that it was going to shutdown but yet seemed to still operate.
I tried doing a backup to SD Card while it was on the cradle, yet after about 4 minutes of usage it would automatically soft reset - interrupting the backup.
So i thought stuff it, i don't care about the data i will just do a hard reset. Now, after doing the hard reset i can't even get it to turn on. The O2 Screen comes up and the light flashes on and off every few seconds. It does this for about 45 seconds then switches off again.
Does it sound like the mainboard is gone? Could it just be the battery? Are there any home repairs ideas? I do have a second xda i can pull apart if i must to test what is wrong with this one.
Thanks.
Adrian
boot problem
if a desktop pc were to exhibit these sort of problems then i would definitely suspect a motherboard problem. if you are still under warranty then straight back to the store is the place for you. if not then scour the forums for solutions fixes or suggestions, there are some very experienced people on here - not me -
ian
since it's still under warrenty I strongly advice to replace it or at least to get it repaired by the center ... but if you tend to feel it's a challenge for you to fix it your self, then you may do the following to eleminate the possibility of S/W problem ...
1. Flash the ROM with a new OS image. This should solve any ROM problem.
2. Make sure you didn't turn on the "Calib/Debug" option in the GSM menu of the boot loader.
BTW, was the radio part OK while having this problem ?
actually its not under warranty, i bought it off a friend when he upgraded to his XDA II. Im not sure what the radio version was, i jsut put any details in there because i couldnt boot to find out what it was at.
Can you flash the rom without having to boot it up? Are there the instructions on how to do it on this site?
Thanks.

[Solved] [help] having some problems with p500 after repair

Hi.
I just got my p500 that went to repair( i bricked the phone) and they fixed it and updated to 2.2.2 but im having some issues.
The phone doesn't turn off the screen, even tough its set'd up to and i have to lock it in order to turn off the screen and sometimes just turn back on even without a text or call and i have to again lock it. Other problem is that the phone does not recognize that it's connected to the pc by usb.
I already tried do a reset by restoring the factory settings but it didn't solve anything.
Does anyone know how to fix this? I didn't want to sent it back to repair because it took a long time for they to fix it.
Thanks
All p500 tht was repaired by service hav this prob, I think its due to faulty motherboarf tht they using.
So that means that i will have to send it back =/ Theres really nothing i can do? I even thought it was all software related and if i flash the phone with the 2.2.2 room (im afraid that downgrading the room will brick the phone) but i don't know if this is possible to do with 2.2.2 and because i haven't found how to root this version.
I had the same problem too after get back my O1 from warranty, really feel disappointed with the service.
Anybody can help except sending back to that stupid service centre ?
Did yours took too long to? Mine took almost a month to get back from repair and it came with all this problems.
Im disapointed with the service too.
You should hav been careful in the first place.
Its a dead end now.
I don't see how its a dead end now.
I should have been careful at the first time while was trying different rooms with different methods and that's why the phone died. I sent it to repair and they replaced the motherboard from what i understood. So if it a new motherboard and i havent change anything since and im having these problems i don't see it as a dead end but as a responsibility from lg or the company that repaired the phone and my provider to repair ir. So maybe the first time since it was my fault it would be my responsibility , but they didn't question that and i didn't say anything. After they repair it but with a malfunctioning piece it's their responsibility to fix it. At least that is how i see it.
Im going to have to sent it back to warranty to repair and i hope it doesn't come with the same problems again.
Ok its not a dead end oO''
I understand ur rage... But I jst warning other users to take precautions while messing with the phone. Or they wud also qq over a bricked box..
Gudluck with the service..
Cheers.
Thanks.
I subscribe your adivce.
I have been thinking of reinstall the firmware(the original from lg) to see if it solves the problem, but im having a issue. I can't connect the phone to the computer(only transferring things to the sd card and install or open from there) and i don't know if i can root it with this version i have now, 2.2.2.
Does anyone know how can i do this with the android version and without connecting it to the pc?
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Edit the title as [solved].
Goodjob bro.
Cheers.
Done.
Thanks
Thx a lot to griffin_1.
I tried ur "secret menu code" to reset the phone & it is really work , now problem solved.
No need to waste time back to the lg centre.
You're welcome. Glad i could help and that sending the phone to lg could be avoided in this situation.
Oh man you saved my life. I don't know how to thank you. Thanks, thanks, thanks a lot, it really worked.
Thanks griffin_1.
I had the same problem and i was going to send it back to LG service. but ive fixed it with the secret code . Thanks again.
hey people i did send my lg p500 to repair becouse something went wrong the change my mainboard and the ime well done , then i got the 2.2.1 as stock rom
good then i did upgrade to Noijins megatron then the problem starts sometimes
if i just use power amp and want to go to the facebook app the phone simply start blinking the buttons like u would overclock your phone.
then it just reboot from alone i think i got the problem 4 or 5 times a day and i simply start beliving that maybe the gprs or the module might be done for the internet.
so i think should i send it to the repair again ? i even try to flash my baseband
same error at the new roms.
i hope you can help me griffin
got the same trouble like u since lg change my motherboard.
griffin_1 said:
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Click to expand...
Click to collapse
try this
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

[Q] Any fix for Intl. SGS3 frozen at boot?

Yesterday night my phone suddenly switched off and restarted in my pocket, as it sometimes happens. But this time the phone froze at the first Samsung logo. Same thing happens when I plug in the charger, the first charging icon appears without any more movement.
I rooted my phone of course and use MIUI JB at this time. Also, I cannot boot into CWM and ODIN does not recognize it when connected to my PC in download mode.
I got all the necessary drivers on my PC, just a few days ago everything with ODIN went fine aswell. Also i tried to restart my PC, still no better. KIES shut down in task manager of course
Had anyone have similar problem and knows a fix for that? It would be really appreciated!
looks like sudden death
do you mean like the thing where the motherboard gives up? so my only chance would be exchanging it, right?
You phone is dead. Take it to samsung or the carrier you bought it from. Considering you had it rooted and flashed...if you can get in to the download mode then your warranty is void cause the binary counter won't be 0. And if you are lucky enough that it is completely dead then you get a brand new one.
well, i got to download mode and interestingly it showed flash counter zero and that it had stock samsung firmware, which is strange since i had MIUI flashed. also there was a third thing showing something like "no information" or "unknown". but it might aswell have been under one of the other two headlines.
any ways i mailed it back, lets see what they will do.

Z2 rebooting automatically

Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
silver1704 said:
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
Click to expand...
Click to collapse
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Envious_Data said:
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Click to expand...
Click to collapse
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
silver1704 said:
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
Click to expand...
Click to collapse
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Envious_Data said:
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Click to expand...
Click to collapse
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
silver1704 said:
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
Click to expand...
Click to collapse
Z2 suffered alot of manufacturing issues so it is posible a part on a well kept device can break, like my Z2 vibrator motor randomly stopped yet i never dropped it
I've got same problem..did you fixed it? Advice me plz..
Sent from my D6503 using XDA Free mobile app
my has phone automatically factory reset every thing even the SD card
how can I restore my SD card ?????

UMI Iron (BRICKED)

Hi Guys,
Hoping someone can help me - I've searched the forum and can't find a similar thread. Essentially, after months of trying to get a refund on this crap phone, I give in - the issues with this phone are longer than my ****.
Long story short, I installed this ROM using TWRP: http://www.needrom.com/download/umi_iron/#comment-269759
However, after reboot, the phone now literally boots up for a second and resets - I cannot get into Recovery and no matter if I hold power the button and volume, it will not respond. I have SP Flash Tool, but when I connect the phone to my PC, the PC recognises it for a second and then the phone reboots and loops.
To be honest, I've never used SP-Flash Tool and when I power up USBDeview here is what I'm presented with.
http://i.imgur.com/GgS8toq.png
The only thing that happens is when I get the USB connected Windows sound, MT65xxx preloader goes from connected YES to connected NO.
If anyone has any ideas or can give me a bit of guidance, I will bloody well buy you a pint if you are ever in Liverpool, UK.
Oh and the UMI forum is beyond idiotic - I can't even login and when I do, I can't post - I can't verify and it is just a mess.
Let's just say, I will never buy from this company again as all I have with this phone is issue after issue after issue after issue.

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