Razr wont turn on - Motorola Droid RAZR

I have searched all over and tried all of the power + vol, +/- , usb, pc chargers etc...I get the solid white light when plugged in. The PC recognizes the phone I assume because the computer makes connection noises and moto drivers popup to install. It is stock, unrooted running JB and has been rebooting and not turning back on right away for a few weeks now until last night where it was on the charger all night and now is 100% dead. Any options? I cant seem to find a final working answer? Will it come down to needing to get a factory usb cable to enter fastboot, even which, what to do from that point?

Jwezesa said:
I have searched all over and tried all of the power + vol, +/- , usb, pc chargers etc...I get the solid white light when plugged in. The PC recognizes the phone I assume because the computer makes connection noises and moto drivers popup to install. It is stock, unrooted running JB and has been rebooting and not turning back on right away for a few weeks now until last night where it was on the charger all night and now is 100% dead. Any options? I cant seem to find a final working answer? Will it come down to needing to get a factory usb cable to enter fastboot, even which, what to do from that point?
Click to expand...
Click to collapse
OK here is how to make your stock cable into a factory cable http://forum.xda-developers.com/showthread.php?t=2075647
Now that will let you flash it without it being charged. I would recommended flashing a stock sbf for your phone model and provider also make sure you use the jb one ics won't work. Also I recommend using rsd for the flashing process

OK thanks I'll soldier one up tonight and try it out. Can someone send me a link to the sbf files? Which version of rsd is recommended?
Sent from my ADR6350 using xda app-developers app

Jwezesa said:
OK thanks I'll soldier one up tonight and try it out. Can someone send me a link to the sbf files? Which version of rsd is recommended?
Sent from my ADR6350 using xda app-developers app
Click to expand...
Click to collapse
What phone do you have? What version of Android are you on/ and what service provider?

Xt912, Verizon on the latest jb ota
Sent from my ADR6350 using xda app-developers app

Jwezesa said:
Xt912, Verizon on the latest jb ota
Sent from my ADR6350 using xda app-developers app
Click to expand...
Click to collapse
Here you go! http://sbf.droid-developers.org/cdma_spyder/list.php

oman14 said:
Here you go! http://sbf.droid-developers.org/cdma_spyder/list.php
Click to expand...
Click to collapse
Thanks for your help. I tried the cable but my iron is too big to complete the job and I pulled out the wires by mistake. I spent the $10 shipped on eBay instead. It should be here by Friday and I'll sbf. Haven't done so since my droid 2/x days lol
Sent from my ADR6350 using xda app-developers app

after many tries of plugging in usb, it finally went into fastboot where RSD was able to recognized it. I SBF'd, it completed then said it needed to reboot. It wouldn't reboot on its on probably because I had the program factory usb cable attached. Still got nothing after that, power button, hold vol down, hold both, wall charger, pc charger etc...I still get a white blinking light then solid then off when in the wall charger. The computer just makes the connect and disconnect noise for like 4 minutes then it does nothing. I'm still having trouble trying to get it back into fastboot with factory cable, its totally random when it decides to accept it. I'm out of ideas?

Do you have a multimeter? And if so, have you ever removed the back of your phone?
If you're willing to, (at your own risk, as this will void a warranty), you can remove the back of the phone, and check the voltage/amps on your battery and charging contacts. Unscrew the contacts (using a very, very small torx driver), and check the voltage on the battery (3.8~ I believe), and voltage/amps on the phone contacts with the charger plugged in (and battery disconnected). If there is current, then the battery is being charged. Watch the behavior of the phone and LED as you're doing this, as it could tell you if and when you current is steady. I may be wrong, but a flashing LED means charging, and steady means charged/not charging (for various reasons). There may be a physical problem with the USB port on your phone, causing intermittent connection problems, leading to the flashing and power-up issues altogether.
In reference to the connect/ disconnect on the computer, in Control Panel>Device Manager>USB Controllers, I uninstalled (not disabled) both my Root Hubs and Host Controllers, and Windows being Windows, it automatically reinstalled the proper drivers. Voila, my phone was once again recognized. (Done with my SGS3, though device type is moot with this idea.)
Good luck!

I've spent too much wasted time messing with it. To the graveyard drawer with the droid 1, HTC rezound and now the RAZR it goes
Sent from my ADR6350 using xda app-developers app

Related

[Q] Wont turn on, have tried stock charger and different battery

stock atrix, up to date on at&t, no mods, no rooting...etc.
i was using mpdroid the other day. the app crashed a few times. After fussing with the app for a bit, i had the phone next to me on the table. I noticed that the phone had restarted itself and appeared to have hung with the red Motorola boot icon. So i pulled the battery and tried to turn it on. No response.
I have tried the following
-left on factory charger for a day. Have tried blackberry and iphone chargers as well
-plugged into USB port on PC, results in green light being lit for short period of time
-factory hard reset (volume down and lock button at same time).
-a friends fully charged battery
the only one of these methods that resulted in any indication of life is the lighting of the green indicator light when plugged into a PC's USB port.
at the very least i would like to wipe all my data off the phone before exchanging it at at&t. Is there anything i can do to either recover the phone or wipe it?
You need a factory test cable look in dev section on how to make one then flash a sbf with rsd. That's how I fixed mine
Sent from my MB860 using XDA Premium App
Note to your self please check cables to make sure they aren't touching one another when u make one if the 5vdc shorts with the wrong wire it will short both ur computer and phone
Sent from my MB860 using XDA Premium App
do the at&t service centers have the ability to do this? There is one nearby that i can stop at after work.
I assume that since id be flashing the phone that id lose everything that is on it?
I don't know really I don't think so its a cable that moto uses. Plus I wouldn't take it to store most of them guys don't know what they are doing. Plus you run the risk of him trying to factory reset and permanently bricking your phone. What have you installed which build. I would make that cable and then use fastboot to flash 2.3.4 . Then again its up to you. YOU CAN TRY to bs the store by saying it was updating then wouldn't come back on, you may get a dumb one.
Sent from my MB860 using XDA Premium App
Since i am so busy these days i might skip making the cable and just exchange the phone. It would be a legitimate return as the phone did this to itself. I haven't modified it or installed anything outside of the standard app store.
levesqu6 said:
Since i am so busy these days i might skip making the cable and just exchange the phone. It would be a legitimate return as the phone did this to itself. I haven't modified it or installed anything outside of the standard app store.
Click to expand...
Click to collapse
That may be your best bet since you haven't done anything to your phone to have caused your issue.
Sent from my MB860 using XDA Premium App

[Q] Help Please. Droid Razr stuck in boot loop!!

I have a droid razr that I rooted back in october when I first came out. It has worked perfectly fine up until last night when out of no where is just powered down and restarted. Once it restarted I realized it wasn't making it past the splash screen(if that's what it is called) and then reboots. It does this over and over. I downloaded Gingerbread 2.3.5 CDMA Droid Razr XT912 Verizon USA [Fastboot Files] and RSDlite so I could get my phone back to stock. Well before I was able to get into the fastboot loader my phone's battery ended up dieing. I plug it in to charge and it shows an empty battery with a question mark in the middle of it. Some please help cause I don't know if my battery is even taking a charge or if there is a better method to getting this fixed.
How long have you let it sit on the charger? You need a factory cable from team black hat. Google it. Not sure if they have any left out of this batch though.
Sent from my DROID RAZR using Tapatalk
You can also make a charging cable if your so inclined, instructions are around here somewhere.
Edit: http://forum.xda-developers.com/showthread.php?t=1077414
I was able to get a charge on it but when i get to the fastboot flash mode screen down below it says device is LOCKED. Not sure if that effects anything but when I tried to flash my phone using rsd lite it didn't work. It failed
Same thing happened to me when in RSDLite. I just restarted the computer and phone and it worked.
I tried rebooting and I still get the failed message in the rsdlite 5.6
dsmith093 said:
I was able to get a charge on it but when i get to the fastboot flash mode screen down below it says device is LOCKED. Not sure if that effects anything but when I tried to flash my phone using rsd lite it didn't work. It failed
Click to expand...
Click to collapse
I think there are 2 fast boot menus. Get to that screen again and hit volume down until you see "AP Fast boot" or something like that. Then hit volume up. Try RSD again.
Sent from my DROID RAZR using Tapatalk
mistawolfe said:
How long have you let it sit on the charger? You need a factory cable from team black hat. Google it. Not sure if they have any left out of this batch though.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
By factory cable do you mean the one that came with the phone or another?
jtsativa420 said:
By factory cable do you mean the one that came with the phone or another?
Click to expand...
Click to collapse
No, you can purchase the cable from "Team Black Hat". The factory cable allows you to flash on RSD Lite without requiring your phone to have battery charge.
Sent from my XT910 using xda premium
eowyn0821 said:
No, you can purchase the cable from "Team Black Hat". The factory cable allows you to flash on RSD Lite without requiring your phone to have battery charge.
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
Thanks a million!! Searching for team black hats cable now!
other booloop power or charge battery option
i dont know if it really charges because i dont feel the battery gets hot but try this :
1 . conect the usb cable normaly to the pc and phone
2 press the power button and the vol - botton for a while till the phone restarts
2 right away press the 2 vol +and- toghether
3 the white battery light comes on and its suposingly charging
if it doesnt go on and the menue comes on, got to fastboot and then hit the power botton
5 when the phone is off disconect and conect the usb cable and the white light should be on now

[Q] Help!! Phone will not turn on

Symptoms:
1. Hitting power does nothing
2. Power + down volume does nothing
3. Plugging into AC power = no green light
4. Plugging into USB (computer) power = green light (which stays on after unplugging)
I have:
1. Tried battery and SD card pull while plugged in and not plugged in
2. A friends BH5X battery
3. Leaving the battery out for an hour
4. Leaving it charge via the Motorola AC adapter over night
I am out of ideas. Something else that may help... when the phone died I plugged it in (AC) and it rebooted to the recovery menu. I hit reboot, and since then it will not power on... or charge apparently.
Even with a charged battery it wouldn't boot?
Sent from my MB870 using xda premium
CadenH said:
Even with a charged battery it wouldn't boot?
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
Had a coworker charge my battery in his Droid X to 80% before he had to leave. I don't know what his battery was charged to in his phone, but I tried his as well with the same results. Does it have to be charged to 100%?
Xeno62277 said:
Had a coworker charge my battery in his Droid X to 80% before he had to leave. I don't know what his battery was charged to in his phone, but I tried his as well with the same results. Does it have to be charged to 100%?
Click to expand...
Click to collapse
I wouldnt think so.
So the battery just simply died and wont boot up now? You werent doing anything else to it?
jsgraphicart said:
I wouldnt think so.
So the battery just simply died and wont boot up now? You werent doing anything else to it?
Click to expand...
Click to collapse
My battery will boot my coworkers Droid X. When it died it shutdown due to low battery. I plugged it into AC power... it booted up to recovery, and I hit reboot from the menu... after that it is completely unresponsive.
Xeno62277 said:
My battery will boot my coworkers Droid X. When it died it shutdown due to low battery. I plugged it into AC power... it booted up to recovery, and I hit reboot from the menu... after that it is completely unresponsive.
Click to expand...
Click to collapse
If the battery worked on your coworkers droid X then its not your battery. Which means its hardware or software related. Were you running any roms or anything or were you completely stock?
jsgraphicart said:
If the battery worked on your coworkers droid X then its not your battery. Which means its hardware or software related. Were you running any roms or anything or were you completely stock?
Click to expand...
Click to collapse
I've been running Eclipse 2.1 for a while now with no issues... even if I was having a ROM issue... wouldn't still at least boot to the M logo or stock recovery?
Xeno62277 said:
I've been running Eclipse 2.1 for a while now with no issues... even if I was having a ROM issue... wouldn't still at least boot to the M logo or stock recovery?
Click to expand...
Click to collapse
Yes, it should. Or if you had bootstrap on there (which you should if you flashed stuff) it would boot into that if you turned the phone on when the phone was plugged in. Its really hard to say what it is when your phone simply died of low battery and now wont boot. I'm just as stumped as you right now since you pretty much tried everything I would have.
jsgraphicart said:
Yes, it should. Or if you had bootstrap on there (which you should if you flashed stuff) it would boot into that if you turned the phone on when the phone was plugged in. Its really hard to say what it is when your phone simply died of low battery and now wont boot. I'm just as stumped as you right now since you pretty much tried everything I would have.
Click to expand...
Click to collapse
Yeah when I said it booted to recovery I meant the bootstrap recovery. Since it won't boot I guess I don't have to worry about VZW finding out it was rooted... lol. Maybe I can get them to replace it.
Xeno62277 said:
Yeah when I said it booted to recovery I meant the bootstrap recovery. Since it won't boot I guess I don't have to worry about VZW finding out it was rooted... lol. Maybe I can get them to replace it.
Click to expand...
Click to collapse
Yeah, maybe you can get a replacement before they even know its rooted. lol. Just keep trying to boot it though. Maybe you'll get lucky.
Does your computer recognize the phone when you plug it in? You said the light comes on when its connected to your pc. If you can get adb running you can try to reboot the phone using adb.
Sent from my MB870 using xda premium
CadenH said:
Does your computer recognize the phone when you plug it in? You said the light comes on when its connected to your pc. If you can get adb running you can try to reboot the phone using adb.
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
No, and it will not power on... just green light... which stays on even after disconnecting it from the usb.
I did some more googling and reading. Then came across the Factory style programming cable.
So you flashed your phone and now it thinks the battery is dead (even though it's not) and it won't let you flash it again to fix it? Or, your battery really is dead and you don't have a way to charge it because your phone is soft-bricked and won't charge the battery. What do you do?
With this cable you don't even need a battery in your phone. This is our clone of what is generally referred to as a Motorola "Factory Cable".
Unlike a normal USB cable these cables are wired in a way that compatible Motorola phones recognize as a "factory" programming cable. This allows the phone to power up and be flashed without having a battery in the phone. Depending upon the model of the phone, it may also boot up differently than it does with a normal USB cable.
Click to expand...
Click to collapse
Sounds like my problem exactly (minus the flashing part... which I did over a month ago). I went ahead and ordered it
Xeno62277 said:
I did some more googling and reading. Then came across the Factory style programming cable.
Sounds like my problem exactly (minus the flashing part... which I did over a month ago). I went ahead and ordered it
Click to expand...
Click to collapse
Cool. I hope this works out for you.
Xeno62277 said:
I did some more googling and reading. Then came across the Factory style programming cable.
Sounds like my problem exactly (minus the flashing part... which I did over a month ago). I went ahead and ordered it
Click to expand...
Click to collapse
Please let us know just for informational purposes. .
cyanogenmod
If you can get to bootstrap why not just use a card reader throw eclipse or some rom on your micro which should have come with an sd adaptor and just reflash from bootstrap?
Perpetual Void said:
If you can get to bootstrap why not just use a card reader throw eclipse or some rom on your micro which should have come with an sd adaptor and just reflash from bootstrap?
Click to expand...
Click to collapse
It won't power on at all... that's why I need the factory cable... it doesn't require a battery.
Well, I finally got that factory programming cable. That didn't power the phone on either... it did power on my fiancee's droid 2 with no battery in it though. I figured the phone was completely hosed (also noticed the battery bulging a bit), so I got a warranty replacement. Since I couldn't even get it to boot with the programming cable I have no doubt VZW will not waste any time trying to repair it... at least I hope that's what they will do.
If a lithium ion battery begins to bulge it can be dangerous if not replaced. This is rare but with these batteries if one were defective it could reach 1.5V per cell during use. This would render the battery unchangeable and its discharge would cause the copper plating to create a short circuit in the cellphone.
Sent from my MB870 using xda premium
S3AL3DF4T3 said:
If a lithium ion battery begins to bulge it can be dangerous if not replaced. This is rare but with these batteries if one were defective it could reach 1.5V per cell during use. This would render the battery unchangeable and its discharge would cause the copper plating to create a short circuit in the cellphone.
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
Yeah I chucked that battery and got a new one. Thinking that's what killed my old phone.

[Q] AP Fastboot problem

I was downgrading from 4.0.4 to 2.3.5 and while flashing with RSDlite the battery suddely went down and it showed failure.
Since then I am not able to turn my phone on, nor even in the menu which shows the option of AP Fastboot.
When I plugin into the computer, it shows a white LED and nothing else. What should I do?
rahulwadhwani said:
I was downgrading from 4.0.4 to 2.3.5 and while flashing with RSDlite the battery suddely went down and it showed failure.
Since then I am not able to turn my phone on, nor even in the menu which shows the option of AP Fastboot.
When I plugin into the computer, it shows a white LED and nothing else. What should I do?
Click to expand...
Click to collapse
I have been seeing many threads here. One of them suggested to charge in AP fastboot mode using the buttons but that didn't work for me. I am yet to try the cable method.
Is there any other way out?
Guys, I cannot understand why users are trying to flash with low battery again and again. The problem is already known well, am I right?
So, put your device on the charger, NOT TO THE PC. Wait a while and check if it's charging. Maybe you are able to put the device into the fastboot mode only for a short moment, there you can shut it down pressing the power button shortly. The you should be able to charge it normally. If not, try a factory cable. AND at least: READ THE FORUMS!!!
Edit: And do NOT charge it with your PC! It will only charge with you charger.
dtrail1 said:
Guys, I cannot understand why users are trying to flash with low battery again and again. The problem is already known well, am I right?
So, put your device on the charger, NOT TO THE PC. Wait a while and check if it's charging. Maybe you are able to put the device into the fastboot mode only for a short moment, there you can shut it down pressing the power button shortly. The you should be able to charge it normally. If not, try a factory cable. AND at least: READ THE FORUMS!!!
Edit: And do NOT charge it with your PC! It will only charge with you charger.
Click to expand...
Click to collapse
My phone automatically boots in the fastboot mode and it shows battery low. I am not able to charge it.
I have been reading the forums and all the stuff I found is not working, that's why I made this new thread.
I think from fb mode press vol down and power.This should turn off and you may be able to charge. If not either get a factory lead made or make on yourself
ethan21 said:
I think from fb mode press vol down and power.This should turn off and you may be able to charge. If not either get a factory lead made or make on yourself
Click to expand...
Click to collapse
it is not charging, is there any other way other than getting a factory lead or making one?
rahulwadhwani said:
it is not charging, is there any other way other than getting a factory lead or making one?
Click to expand...
Click to collapse
doubt it, ive been trying endless methods to try make it work as waiting for factory cable from ebay is gonna be like 20-25working days, not counting the despatch of the item after 3 business days of payment being received. god that is soooooo long 4 me!! arghhhh
You'll need a factory cable to flash a new rom in order to charge ur razr. Do a factory cable forum search.
Don't be scared by the name, it's just a modified cable you do by yourself.
Good luck
Sent from my XT910 using Tapatalk 2
I screwed something up trying to flash. I get back up sometimes but
Now my phone no longer charges. It also shows signal but cant
Do anything unless on wifi. I cant flash anything else to this phone.
I think it still charging in fastboot mode but it takes longer time. Try to charge it (in fastboot mode) for 3-4 hours. It works for me.
Sent from my iPad using Tapatalk HD
rahulwadhwani said:
it is not charging, is there any other way other than getting a factory lead or making one?
Click to expand...
Click to collapse
No I think it is looking like going on e bay or getting one made locally either by yourself or electronics shop
I have given my phone in a Motorola Service Centre. I will get it back next week, so now I just have to wait!
rahulwadhwani said:
I was downgrading from 4.0.4 to 2.3.5 and while flashing with RSDlite the battery suddely went down and it showed failure.
Since then I am not able to turn my phone on, nor even in the menu which shows the option of AP Fastboot.
When I plugin into the computer, it shows a white LED and nothing else. What should I do?
Click to expand...
Click to collapse
You just buy the factory cable.it can solved the issue. just PM me.

Touchpad Wont Power On (Bricked?)

Hi guys,
I have two hp touchpads here a while back one of them decided to take a nose dive and will not power on - i followed the steps of charging it via usb for 1 week, touchstone for 1 week and mains also for 1 week but nothing worked and it will not power back up.
I can connect it to the pc and hold down power + volume + home and it is detected as a palm device but then when I run webos doctor it does not pick it up.
Is there anything else to try to get this thing back up and running again it seems like the pc can still see it fine but webdoctor just refuses to pick it up - is there also any specific drivers that need to be installed for it to work with hpwebdoctor I believe from reading the drivers should be incorparated into the recovery program although not 100% sure on this.
Did you try to check if the USB cable itself is bad? I once had a problem with my touchpad getting power, but all data related things did not work. Figuring that it might be the USB cable, and most of my other old USB cables were going bad, I just bought like five USB cables from monoprice, got them, and then all was well.
ph3d said:
Hi guys,
I have two hp touchpads here a while back one of them decided to take a nose dive and will not power on - i followed the steps of charging it via usb for 1 week, touchstone for 1 week and mains also for 1 week but nothing worked and it will not power back up.
I can connect it to the pc and hold down power + volume + home and it is detected as a palm device but then when I run webos doctor it does not pick it up.
Is there anything else to try to get this thing back up and running again it seems like the pc can still see it fine but webdoctor just refuses to pick it up - is there also any specific drivers that need to be installed for it to work with hpwebdoctor I believe from reading the drivers should be incorparated into the recovery program although not 100% sure on this.
Click to expand...
Click to collapse
hak8or said:
Did you try to check if the USB cable itself is bad? I once had a problem with my touchpad getting power, but all data related things did not work. Figuring that it might be the USB cable, and most of my other old USB cables were going bad, I just bought like five USB cables from monoprice, got them, and then all was well.
Click to expand...
Click to collapse
Same issue as OP but in my case it's definitely not the cable. My TP began to act this way after Doctor failed and TP disconnected from PC.
The screen had HP logo with chip. I messed up and reset the TP now won't start up...
By nose dive, do you mean it fell? The battery might be disconnected inside...
Sent from my cm_tenderloin using xda premium
-SGA- said:
By nose dive, do you mean it fell? The battery might be disconnected inside...
Sent from my cm_tenderloin using xda premium
Click to expand...
Click to collapse
Apologies nah it didnt drop its just a scottish phrase meaning it broke and wouldnt power on apologies again for that lol..
h8kor I have 2 touchpads and the cable is working fine on one but no the other - Im thinking its possibly time to open it and seeing whats in there or just keep it for spares for my working one
I'm also having the same issue.
One other thing was the night before it powered off I tried to charge it with the mains from about 4% in the morning it got to 15% then i unplugged it from mains charger and back in and the charging symbol appeared but it just drained itself showing the battery warning sign and powered off.
2 or so days later i left it charging on USB and it came back to the battery symbol but still wouldn't charge via mains and it discharged again and i think i missed the window here for getting it on the touchstone for a full charge but who knows.. would be nice to have it working so i could give it to my girlfriend but at least i still have one for myself
Sent from my cm_tenderloin using xda app-developers app
If your touchpad is still on a warraty, send it to HP :good:
robocopvn said:
If your touchpad is still on a warraty, send it to HP :good:
Click to expand...
Click to collapse
Nope...
Mine came back to life
FrostyF7 said:
Mine came back to life
Click to expand...
Click to collapse
what did you do ?
This problem was posted a while back and they fixed it by using a touchstone to charge it
It worked for a lot of people
Sent from my HTC VLE_U using xda app-developers app
mikennite said:
This problem was posted a while back and they fixed it by using a touchstone to charge it
It worked for a lot of people
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Mine wasn't a dead battery. Mine was soft reset during WebOs doctor session and only comes up as palm in Device Mgr...so I guess I'm screwed.
I kept it off the charger for about a week, I then plugged it back in and the home button started flashing. I left it overnight and when i came back it booted into CWM by itself.

Categories

Resources