Help!! Not charging or connecting to pc - AT&T HTC One (M7)

Ok so last night I transferred some files with otg cable. Unmounted and then went to put it on charger and it does not recognize the charger. It did charge after I powered it down. But when the phone is on it doesn't recognize anything plugged into the usb port. Anyone have any suggestions? And if not how do I run a ruu or something to get back to stock for warranty without a connection to pc?
Sent from my HTC One using Tapatalk 4

Quick update. I am on 3.09.401.1 firmware and a 2.24.401.8 based rom. Not sure if that has anything to do with it but it will charge in recovery mode but not booted up. So seems like a firmware/software issue. Is there any way to flash firmware without using usb to pc? Because it won't recognize the usb at all.
Sent from my HTC One using Tapatalk 4

Clselfridge said:
Quick update. I am on 3.09.401.1 firmware and a 2.24.401.8 based rom. Not sure if that has anything to do with it but it will charge in recovery mode but not booted up. So seems like a firmware/software issue. Is there any way to flash firmware without using usb to pc? Because it won't recognize the usb at all.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Weird problem. Not sure if it will work but you can try "flashify" from the play store to flash firmware, etc without usb. Keep us posted on your results.
Also see if you can access it through bootloader. You might be able to RUU. Alternatively, factory reset and install ROM in recovery. Or try side adb in recovery..

Clselfridge said:
Ok so last night I transferred some files with otg cable. Unmounted and then went to put it on charger and it does not recognize the charger. It did charge after I powered it down. But when the phone is on it doesn't recognize anything plugged into the usb port. Anyone have any suggestions? And if not how do I run a ruu or something to get back to stock for warranty without a connection to pc?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I'm currently using the same firmware ROM base combination as you with no issues. Are you using the charger that came with your phone, have you replaced the usb cable to make sure it isn't faulty?
Sent from my HTC One using xda app-developers app

suntzu said:
Weird problem. Not sure if it will work but you can try "flashify" from the play store to flash firmware, etc without usb. Keep us posted on your results.
Also see if you can access it through bootloader. You might be able to RUU. Alternatively, factory reset and install ROM in recovery. Or try side adb in recovery..
Click to expand...
Click to collapse
I am going to look into flashify. That sounds interesting. I have tried getting the thing to pick up the usb in hboot. But no luck so far.
igglesphilsfan said:
I'm currently using the same firmware ROM base combination as you with no issues. Are you using the charger that came with your phone, have you replaced the usb cable to make sure it isn't faulty?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I have tried three different HTC branded charger/cable combinations. With no luck while booted up. I charged to 100% while shut off.
I have been running this combo for a week or something. Ever since the firmware hit the forums. And had no issues until two nights ago when this first started giving me grief... so I don't know what has caused it.
I also posted this over in the international forums and there's a guy over there with the same issue.
Sent from my HTC One using Tapatalk 4

well i am downloading a stock backup and i have a stock recovery not sure how to get them both to work... because i have to flash the stock rom with twrp and then how do i get the stock recovery flashed with a stock rom.... i will figure it out. anyway my plan is to try to take an ota and have that change the firmware and then i will know if i have a hardware issue or a software issue.

Lol. Now I'm not sure what to do. I reverted back to stock rom and recovery and then realized the touch drivers I have aren't compatible.... But I am booted up and plugged into the pc and it is charging but not coming up on the pc as a device. I don't know if debug mode is on because I am stuck at the first setup screen... Ahh I can't seem to catch a break here...
Sent from Tapatalk

Clselfridge said:
Lol. Now I'm not sure what to do. I reverted back to stock rom and recovery and then realized the touch drivers I have aren't compatible.... But I am booted up and plugged into the pc and it is charging but not coming up on the pc as a device. I don't know if debug mode is on because I am stuck at the first setup screen... Ahh I can't seem to catch a break here...
Sent from Tapatalk
Click to expand...
Click to collapse
Ruu back to stock AT&T and start over.

scrosler said:
Ruu back to stock AT&T and start over.
Click to expand...
Click to collapse
That's what I am trying to do... However I can't get the pc or the phone to recognize the connection. I have been messing with this thing and getting nowhere for so long I feel like I'm just banging my head agains a wall...
Sent from Tapatalk

Clselfridge said:
That's what I am trying to do... However I can't get the pc or the phone to recognize the connection. I have been messing with this thing and getting nowhere for so long I feel like I'm just banging my head agains a wall...
Sent from Tapatalk
Click to expand...
Click to collapse
...have you tried booting into safe mode and then see if it is recognized? Just a shot in the dark. :fingers-crossed:

igglesphilsfan said:
...have you tried booting into safe mode and then see if it is recognized? Just a shot in the dark. :fingers-crossed:
Click to expand...
Click to collapse
How do I get into safe mode?
Sent from Tapatalk

Press the power button until the power options open. Tap and hold POWER OFF on the screen and the phone should ask if you'd like to boot into safe mode but if your touch panel is not working for you this is not going to work.
Sent from my HTC One using xda app-developers app

igglesphilsfan said:
Press the power button until the power options open. Tap and hold POWER OFF on the screen and the phone should ask if you'd like to boot into safe mode but if your touch panel is not working for you this is not going to work.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Correct. I have totally screwed myself I think. I think I basically at this current time have a fairly lightweight brick that lights up. I have no touch capabilities at all and nothing recognized when plugged into PC. I have tried plugging into a windows 8 and also a Ubuntu machine with no dice in fast boot or adb....
Sent from Tapatalk

I dont think it is prob with some ROM. I used HTC One with stock rom (official stock by HTC) and after three months my phone stopped charging and also stop USB connection. I googled it and it was universal prob and also HTC knows about that.
See this http://forum.xda-developers.com/showthread.php?t=2417377
Phone acted very strange. Details are in above link. And also there are 2 or 3 threads more like this.

sandeep.mjs said:
I dont think it is prob with some ROM. I used HTC One with stock rom (official stock by HTC) and after three months my phone stopped charging and also stop USB connection. I googled it and it was universal prob and also HTC knows about that.
See this http://forum.xda-developers.com/showthread.php?t=2417377
Phone acted very strange. Details are in above link. And also there are 2 or 3 threads more like this.
Click to expand...
Click to collapse
Did you end up getting it resolved and if so how?
I don't think AT&T will look kindly on me for having it unlocked and s-off and for having a rom/firmware mismatch...
Sent from Tapatalk

Clselfridge said:
Did you end up getting it resolved and if so how?
I don't think AT&T will look kindly on me for having it unlocked and s-off and for having a rom/firmware mismatch...
Sent from Tapatalk
Click to expand...
Click to collapse
Unless the OTA adapter screwed up the USB connector pins for data but not power, then you should be able to recover. However like stated there has been a few reports of failed USB connectors.
Does there seem like there is any damage to the usb pins in the connector on the phone?
Did you make sure to have the HTC device drivers installed on your PC before trying ADB. Do you have a Windows 7 PC to try?

crushalot said:
Unless the OTA adapter screwed up the USB connector pins for data but not power, then you should be able to recover. However like stated there has been a few reports of failed USB connectors.
Does there seem like there is any damage to the usb pins in the connector on the phone?
Did you make sure to have the HTC device drivers installed on your PC before trying ADB. Do you have a Windows 7 PC to try?
Click to expand...
Click to collapse
So far I have tried on win8 winxp and Ubuntu.on the windows pcs the drivers were definitely installed. No dice on any of them. I am thinking the connector must be messed up. I can't see anything obvious looking at it but the fact that on three pcs one of them running Linux didn't find the phone but will charge it is pretty definitive. I don't have the money to pay for repairs due to having "tampered" with the phone(even though it doesn't say that) it is an AT&T phone with s-off and unlocked and a 1.55 hboot and has a inverted splash screen. Pretty obvious...
Sent from Tapatalk

Clselfridge said:
So far I have tried on win8 winxp and Ubuntu.on the windows pcs the drivers were definitely installed. No dice on any of them. I am thinking the connector must be messed up. I can't see anything obvious looking at it but the fact that on three pcs one of them running Linux didn't find the phone but will charge it is pretty definitive. I don't have the money to pay for repairs due to having "tampered" with the phone(even though it doesn't say that) it is an AT&T phone with s-off and unlocked and a 1.55 hboot and has a inverted splash screen. Pretty obvious...
Sent from Tapatalk
Click to expand...
Click to collapse
If you boot the phone into the bootloader without the cable attached it should come up and say fastboot. When you attach the USB cable does the display on the phone change to fastboot USB or stay only fastboot?

crushalot said:
If you boot the phone into the bootloader without the cable attached it should come up and say fastboot. When you attach the USB cable does the display on the phone change to fastboot USB or stay only fastboot?
Click to expand...
Click to collapse
Only fastboot. Never changes.
Sent from Tapatalk

Clselfridge said:
Only fastboot. Never changes.
Sent from Tapatalk
Click to expand...
Click to collapse
Yep, then it seems the pinouts on the USB connector have been damaged. Bummer.
On the plus side consider this: AT&T will probably still give you device exchange without charging you a fee. First, they mostly don't care about users modding their phones. Secondly there are so many exchange requests coming into them for the One, that all the defective units will just be sent back to HTC directly by AT&T and at that point HTC is not going to bother to go back to AT&T and say listen this list of devices were modified. If they did, that would create a backlog on work for AT&T to match the records to owners and then contacting them and trying to prove that the user did this so far removed from the exchange that it doesn't make business sense to them.
I have seen AT&T users report that they have sent in devices that were extremely modified and obvious, but AT&T proceeded with the exchange anyway because they would rather keep you as a happy customer than spending time trying to prove what you did was the only cause of the failure. Users have even sent back total bricks that they created by doing something stupid and AT&T still replaced the device without question.
When you modded the phone, that basically ended AT&T's obligation to help you with any service/software related issues, but the modding did not void the hardware warranty and it seems your device has a hardware issue that was unlikely caused by the software modifications.
The key in your case would be to do the defective device exchange via phone/mail and not via the walk in device service center.
If you don't want to do this because of the possible risk of flagging by them, then I may be willing to buy your bricked device if you are not going to do anything with it. PM if interested.

Related

Downgrading from 1.50 to 1.40...Can't Brick Phone..Help?

I'm trying to brick my device so i can downgrade to 1.40. Everything is fine up until the point where i have to pull the battery out and run off AC power without battery. When i pull out the battery the phone stays on like it is supposed to, but when i press volume + button to start update the phone immediately turns off.
I relocked my device and am running this stock rom. If anyone can offer some advice it would be greatly appreciated
Thank you
Are you using the actual HTC charger that came with the phone? I've read here on XDA that the stock HTC charger puts out a little more power than normal chargers. Also, you can't use USB via your PC.
thefsfempire said:
Are you using the actual HTC charger that came with the phone? I've read here on XDA that the stock HTC charger puts out a little more power than normal chargers. Also, you can't use USB via your PC.
Click to expand...
Click to collapse
Yep, using the one that came with the phone and i'm plugged into the wall. I even tried a couple different outlets. Do i need to have a certain rom installed?
jeffhbo said:
Yep, using the one that came with the phone and i'm plugged into the wall. I even tried a couple different outlets. Do i need to have a certain rom installed?
Click to expand...
Click to collapse
That shouldn't matter since we're dealing with just the bootloader. I'm not sure which guide you're using (if there's even more than one now) but here is the link I followed: http://forum.xda-developers.com/showthread.php?t=1547695
Make sure you boot recovery, remove back cover, plug in phone then pull battery when it says.
Yesss this sh*t is impossible.! I actually got pissed off cuz I COULDNT brick the damn phone lol
Sent from my PG86100 using XDA
ognimnella said:
Yesss this sh*t is impossible.! I actually got pissed off cuz I COULDNT brick the damn phone lol
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
I know right! Never thought I'd be mad cause i couldn't brick my phone. Next time someone says they're scared about rooting cause they dont wanna break their phone, I'll tell them they couldn't do it if they tried.
I think I'm going to go back to HTC unlock. The only reason I decided to downgrade my phone in the first place was because i wanted to flash Newtoroot's rls3 and was not able to get it running without losing service. At this point I think I can get that rom to work on 1.50 before i can get this SOB to brick, much less get through the rest of this damn process. If not, I'll just go back to rls1, cause i had that version running perfectly (bugs listed in OP excluded).
Good luck to anyone who's trying to do this...may you have better luck than I did lol.
Sincerely,
J
thefsfempire said:
That shouldn't matter since we're dealing with just the bootloader. I'm not sure which guide you're using (if there's even more than one now) but here is the link I followed: http://forum.xda-developers.com/showthread.php?t=1547695
Make sure you boot recovery, remove back cover, plug in phone then pull battery when it says.
Click to expand...
Click to collapse
I had this problem where my phone would turn off as well..I was using a stock htc charger that came with the E3d. What I did was hold my charger steady because if I moved it too much the charge would leave. No I didnt have a shortage in my charger but it just read like that in the laptop. Probably because being plugged into the laptop or cpu it doesnt feed off enough voltage. Hope this works for you.

[Q] USB Problem - KIES not recognizing the phone

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So I am on stock but somehow, KIES wont work. It keeps saying connecting, but wont go further than that.
USB debugging is unchecked so I am sure that it not the problem. I heard T-Mobile for ICS upgrade, so I just wanted to be prepared for ICS update for ATT, but idk, why KIES is not working.
Any suggestions?
Bent USB prong in the phone? I've had to adjust mine several times since I got it launch day. Or hardware failure. When my USB was bent it could still charge via a wall charger
Sent from my SGH-I777 using Tapatalk 2
yeah I think it works when i use at a certain angle.
I am trying to go back to the stock rom and hopefully i can return it, but for some reason Odin is not recognizing it. I mean the yellow box of COM:0 does not show up in the "I777UCKH7-CL503881-No-BL.exe"
Do you know the reason for this?
Missing driver.
IIRC I believe you were supposed to install KIES and another Samsung driver...but I remember using my phone on a netbook without it and it worked...
Try installing the USB driver on the official samsung website? I can't post links yet or I would link it...
jjack0310 said:
yeah I think it works when i use at a certain angle.
I am trying to go back to the stock rom and hopefully i can return it, but for some reason Odin is not recognizing it. I mean the yellow box of COM:0 does not show up in the "I777UCKH7-CL503881-No-BL.exe"
Do you know the reason for this?
Click to expand...
Click to collapse
There can be multiple possible reasons. You've eliminated some of them. Could be a failing usb port on the phone, bad cable, etc.
If you can't get usb to work, you can flash back to stock using mobile odin. I assume you are rooted. Just download the one-click downloader to your phone over wifi, or use dropbox or something to get it onto your phone. Mobile odin will recognize and flash from the one-click downloader. There is even a guide in the general section on how to do this.
creepyncrawly said:
There can be multiple possible reasons. You've eliminated some of them. Could be a failing usb port on the phone, bad cable, etc.
If you can't get usb to work, you can flash back to stock using mobile odin. I assume you are rooted. Just download the one-click downloader to your phone over wifi, or use dropbox or something to get it onto your phone. Mobile odin will recognize and flash from the one-click downloader. There is even a guide in the general section on how to do this.
Click to expand...
Click to collapse
Creepy just posted this while I was getting you the link for the guide to return to stock with no PC: http://forum.xda-developers.com/showthread.php?t=1691659.
I returned to stock, and I think I figured out the problem as well.
The problem I am quite sure is the USB port on the phone. Like I said, when I keep the USB cable connected at a certain angle, it works just fine.
I will just have to live with it now I think because ODIN displays custom binary installed and the count is 2, so I dont think ATT will let me exchange the phone for a new one.
jjack0310 said:
I returned to stock, and I think I figured out the problem as well.
The problem I am quite sure is the USB port on the phone. Like I said, when I keep the USB cable connected at a certain angle, it works just fine.
I will just have to live with it now I think because ODIN displays custom binary installed and the count is 2, so I dont think ATT will let me exchange the phone for a new one.
Click to expand...
Click to collapse
ehhh, its worth a try. Thats a hardware failure, the one that samsung is known for. Mine is starting to go out too.
I've returned 1 rooted phone with this issue, and warranty'd 1 rooted one that had a broken LCd.
These were Infuse's but same damn samsung problem.
MotoMudder77 said:
ehhh, its worth a try. Thats a hardware failure, the one that samsung is known for. Mine is starting to go out too.
I've returned 1 rooted phone with this issue, and warranty'd 1 rooted one that had a broken LCd.
These were Infuse's but same damn samsung problem.
Click to expand...
Click to collapse
Yeah I am surprised these hardware problem are so common.
No wonder most people are crazy about Apple sells so many iPhones
I had the very same issue as you are describing.
All you need to do is tweak the USB port a little. Did mine about 3 or 4 months ago and have not had to touch it since.
Use a small precision screw driver, fold a couple layers of Kleenex over the tip and gently bend it towards the screen side of the phone.
It WILL work perfect after that.
Sent from my SGH-I777 using xda premium
dschreiber69 said:
I had the very same issue as you are describing.
All you need to do is tweak the USB port a little. Did mine about 3 or 4 months ago and have not had to touch it since.
Use a small precision screw driver, fold a couple layers of Kleenex over the tip and gently bend it towards the screen side of the phone.
It WILL work perfect after that.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Will try it for sure. Thank you for mentioning which way to bend the port towards. lol
So I am on stock but somehow, KIES wont work. It keeps saying connecting, but wont go further than that.
USB debugging is unchecked so I am sure that it not the problem. I heard T-Mobile for ICS upgrade, so I just wanted to be prepared for ICS update for ATT, but idk, why KIES is not working.
Any suggestions?
jjack0310 said:
So I am on stock but somehow, KIES wont work. It keeps saying connecting, but wont go further than that.
USB debugging is unchecked so I am sure that it not the problem. I heard T-Mobile for ICS upgrade, so I just wanted to be prepared for ICS update for ATT, but idk, why KIES is not working.
Any suggestions?
Click to expand...
Click to collapse
Try uninstalling/reinstalling. That would be my first step.
Sent from my SGH-I777 using xda premium
dschreiber69 said:
Try uninstalling/reinstalling. That would be my first step.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
I did that like two times already.
I even flashed a different stock Rom. I mean I started with The kernel + rooted UCKH7
but then since it didnt work, I tried Kernel + cache + rooted UCKK6 package from:
forum.xda-developers.com/showthread.php?t=1286432

My phone is partially a dud

I don't know how many times I posted because of this, but I think I'm done trying to fix it.
My phone, regardless of ROM, computer, or cable, etc, will isn't seen by any computer
I've installed all the drivers (through HTC sync) multiple times and on multiple computers. I've tried new roms, stock roms, nothing. New cables old cables, nothing. I've even formatted my SD cards and tried that way, nothing. I've tried the wireless ADB, and I get "<waiting for device>" which of course is never going to be found. I don't really think there's anything else I can do at this point but assume that it's my phone's USB port is damaged, can I replace that though?
Any ideas? And also someone could tell me about replacing hardware on this phone, that'd be great.
Thanks anyone.
ο χάκερ said:
I don't know how many times I posted because of this, but I think I'm done trying to fix it.
My phone, regardless of ROM, computer, or cable, etc, will isn't seen by any computer
I've installed all the drivers (through HTC sync) multiple times and on multiple computers. I've tried new roms, stock roms, nothing. New cables old cables, nothing. I've even formatted my SD cards and tried that way, nothing. I've tried the wireless ADB, and I get "<waiting for device>" which of course is never going to be found. I don't really think there's anything else I can do at this point but assume that it's my phone's USB port is damaged, can I replace that though?
Any ideas? And also someone could tell me about replacing hardware on this phone, that'd be great.
Thanks anyone.
Click to expand...
Click to collapse
Does it charge over USB?
AshtonTS said:
Does it charge over USB?
Click to expand...
Click to collapse
You mean if I plug it into a USB port will it charge?
Yes
All I know is that in my experience my phone stopped showing when I installed HTC drivers. It only came back up when I reinstalled windows. Try more computers before you determine it as a physical defect
Sent from my ADR6425LVW using xda app-developers app
cincyelite22 said:
All I know is that in my experience my phone stopped showing when I installed HTC drivers. It only came back up when I reinstalled windows. Try more computers before you determine it as a physical defect
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
I have tried 5, and I'm positive it isn't a problem with any of them.
If it charges over USB I have a hard time thinking the USB port has issues... There is one common denominator over the 5 computers you have tried
I had the same issue, unfortunately it was an issue with the USB port. I went through many, many cables and PCs ( xp, vista, win7) and I finally gave up. Called big red and got a warranty replacement
Sent from my ADR6425LVW using Tapatalk 2
AshtonTS said:
If it charges over USB I have a hard time thinking the USB port has issues... There is one common denominator over the 5 computers you have tried
Click to expand...
Click to collapse
I appreciate your input, but I seriously doubt it.
Computer 1: very old, used 3 other phones, all no problems, ReZound isn't seen
computer 2: not used much, used 1 other phone with it, ReZound ins't seen
Computer 3: Brand spanking new, ultimate specs, fresh driver intallation, ReZound isn't seen (also had 2 different software versions installed - Win 7 Home Premium and Ultimate)
Computer 4: Not used, barely a year old, fresh driver install, ReZound still isn't seen
Computer 5 - Laptop: Same deal, newdriver, nothing.
TheBr0ken said:
I had the same issue, unfortunately it was an issue with the USB port. I went through many, many cables and PCs ( xp, vista, win7) and I finally gave up. Called big red and got a warranty replacement
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
I don't have warranty
I think I'm screwed
ο χάκερ said:
I appreciate your input, but I seriously doubt it.
Computer 1: very old, used 3 other phones, all no problems, ReZound isn't seen
computer 2: not used much, used 1 other phone with it, ReZound ins't seen
Computer 3: Brand spanking new, ultimate specs, fresh driver intallation, ReZound isn't seen (also had 2 different software versions installed - Win 7 Home Premium and Ultimate)
Computer 4: Not used, barely a year old, fresh driver install, ReZound still isn't seen
Computer 5 - Laptop: Same deal, newdriver, nothing.
Click to expand...
Click to collapse
Idk man I always have trouble with the drivers for windows.. That's why I use a Mac anyway does it say like android device or android 1.0 or HTC USB Device or something to that effect when you plug it in WITHOUT installing the drivers?
AshtonTS said:
Idk man I always have trouble with the drivers for windows.. That's why I use a Mac anyway does it say like android device or android 1.0 or HTC USB Device or something to that effect when you plug it in WITHOUT installing the drivers?
Click to expand...
Click to collapse
Nothing, the phone doesn't even realize it's being connected, although if you restart the phone with a cable plugged in (whether or not it's plugged into a wall or computer) the phone pops up with the options to charge only, etc. None of the options do anything though.
ο; χάκε;ρ;29430152 said:
I don't have warranty
I think I'm screwed
Click to expand...
Click to collapse
Just tell them it's a defect with the rezound they'll replace it with a refurb. They cover it as long as its not physical damage you did which isnt your case.
Sent from my ADR6425LVW using xda app-developers app
cincyelite22 said:
Just tell them it's a defect with the rezound they'll replace it with a refurb. They cover it as long as its not physical damage you did which isnt your case.
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
And what about the software changes? I can't RUU back because I can't re-lock or run the .exe
ο χάκερ said:
And what about the software changes? I can't RUU back because I can't re-lock or run the .exe
Click to expand...
Click to collapse
Brick it
ο; χάκε;ρ;29430152 said:
I don't have warranty
I think I'm screwed
Click to expand...
Click to collapse
How can you not? Us it physically damaged? Factory warranty should have you covered if not
Sent from my ADR6425LVW using Tapatalk 2
TheBr0ken said:
How can you not? Us it physically damaged? Factory warranty should have you covered if not
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Because he rooted it
ο; χάκε;ρ;29430501 said:
And what about the software changes? I can't RUU back because I can't re-lock or run the .exe
Click to expand...
Click to collapse
Why can't you? It's time consuming but you can. Run the ruu to get yourself back to stock. Lock the bootloader and s-on. Then you will be stock, unrooted and bootloader will say either relocked or tampered or whatever. Root it. S-off with junipbear but do not install the modified hboot. Then ruu again. You will now be completely stock, unrooted and bootloader will say locked. Worked perfectly fine for me.
Sent from my ADR6425LVW using Tapatalk 2
TheBr0ken said:
Why can't you? It's time consuming but you can. Run the ruu to get yourself back to stock. Lock the bootloader and s-on. Then you will be stock, unrooted and bootloader will say either relocked or tampered or whatever. Root it. S-off with junipbear but do not install the modified hboot. Then ruu again. You will now be completely stock, unrooted and bootloader will say locked. Worked perfectly fine for me.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
I can't lock my bootloader because I can't make contact with my computer through a usb cable, that's the whole problem
AshtonTS said:
Brick it
Click to expand...
Click to collapse
That's what I was thinking actually
Erase everything so it doesn't even turn on, then just be like "Iunno what happened"
ο; χάκε;ρ;29430276 said:
Nothing, the phone doesn't even realize it's being connected, although if you restart the phone with a cable plugged in (whether or not it's plugged into a wall or computer) the phone pops up with the options to charge only, etc. None of the options do anything though.
Click to expand...
Click to collapse
If your phone doesn't realize it's plugged in, then you got a defect.
Verizon usually doesn't check for unlock/root and many people have successfully gotten replacements for rooted phones.
Sent from my ADR6425LVW using xda app-developers app

Cant access USB storage on PC

So I can't connect my Droid RAZR to my windows 7 machine...
I have tried a lot of things!
I've tried:
*Different computers including Vista and Linux
*Different cables
*Different fastboot files
*Re-installing drivers
*Factory reset
*PIM sync from the market etc.
What happens when I plug my phone into my PC is the computer recognizes it, it makes a sound, then it says Unknown Device connected or some times it says USB malfunctioned and then on my lockscreen it says the phone is charging but it doesn't show on my battery icon.
Whats also interesting is if I got into Fastboot mode and connect to my computer it says USB connected and then I can use it in RSD with no problems.
I'm on ICS with no root.
Please help!
Sent from my Nexus 7 using XDA Premium HD app
You could try Software Data Cable @ the Play store. It is what I use, I've never connected to my PC via USB.
Sent from my DROID RAZR using XDA Premium HD app
I'm going through the same thing except mine won't connect to fastboot and has charging problems. I also get the weird white light on the front when trying to charge with the screen off. I contacted Motorola but haven't heard back from them yet. Anybody else have these problems?
Sent from my DROID RAZR using Tapatalk 2
SCClockDr said:
You could try Software Data Cable @ the Play store. It is what I use, I've never connected to my PC via USB.
Sent from my DROID RAZR using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the reply but that's not helpful because I still cant root.
Sent from my Nexus 7 using XDA Premium HD app
uToTMeH8 said:
I'm going through the same thing except mine won't connect to fastboot and has charging problems. I also get the weird white light on the front when trying to charge with the screen off. I contacted Motorola but haven't heard back from them yet. Anybody else have these problems?
Sent from my DROID RAZR using Tapatalk 2
Click to expand...
Click to collapse
Dam bro! Lets you & I stay strong and hopefully we'll find a solution
Sent from my Nexus 7 using XDA Premium HD app
Jeanjacq said:
Dam bro! Lets you & I stay strong and hopefully we'll find a solution
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Haha I am going to get to the bottom of this! I plan on calling Motorola early tomorrow. I've read a lot of stuff about the same problems and no resolution except for a warranty exchange or repair. I've already had to open the back to force charge the battery once because it was beyond dead. I'll let you know what they say after I talk to them.
Sent from my DROID RAZR using Tapatalk 2
Damn bro, i feel you...same happened with me....uninstall motocast and reinstall motocast and then attach the phone to pc in MTP mode.
traitor123 said:
Damn bro, i feel you...same happened with me....uninstall motocast and reinstall motocast and then attach the phone to pc in MTP mode.
Click to expand...
Click to collapse
Thanks for the feedback, but I've already tried & that doesn't work
I really hope some one can find a solution, if no one can I'm definitely going to get rid of my Razr and never look back
Jeanjacq said:
I really hope some one can find a solution, if no one can I'm definitely going to get rid of my Razr and never look back
Click to expand...
Click to collapse
That's understandable, I got this one for free because it wouldn't power on and got the white light of death. I knew it was still good because at least a light came on. Popped the back off, directly charged the battery for 2 hours and it's been running perfect except for the issues above. I didn't think I would say this, but the Razr is really impressive for the price...and I have 2 Galaxy S III's!
uToTMeH8 said:
That's understandable, I got this one for free because it wouldn't power on and got the white light of death. I knew it was still good because at least a light came on. Popped the back off, directly charged the battery for 2 hours and it's been running perfect except for the issues above. I didn't think I would say this, but the Razr is really impressive for the price...and I have 2 Galaxy S III's!
Click to expand...
Click to collapse
I just wish I could experience this phone how it should be, I'm making it my mission to get Motoblur off my phone... So I should flash a custom ROM, BUT I cant cause I'm not able to root with no USB connection
Jeanjacq said:
I just wish I could experience this phone how it should be, I'm making it my mission to get Motoblur off my phone... So I should flash a custom ROM, BUT I cant cause I'm not able to root with no USB connection
Click to expand...
Click to collapse
That was my main concern too! Just got off the phone with them. They let you send it in for repairs with no questions asked. There are a couple stipulations though, obviously no water damage and cracked screens:
HOW TO SEND
- Use secure packaging; We recommend using the free FedEx packaging that is available at a FedEx location. - Print the email (packing list) and include with the package when returning
- Include Proof-Of-Purchase (If Required For Warranty)
- Ensure box is well sealed and the product is well protected
Does anybody know how I can get a proof of purchase if I was not the original buyer of the phone?
uToTMeH8 said:
That was my main concern too! Just got off the phone with them. They let you send it in for repairs with no questions asked. There are a couple stipulations though, obviously no water damage and cracked screens:
HOW TO SEND
- Use secure packaging; We recommend using the free FedEx packaging that is available at a FedEx location. - Print the email (packing list) and include with the package when returning
- Include Proof-Of-Purchase (If Required For Warranty)
- Ensure box is well sealed and the product is well protected
Does anybody know how I can get a proof of purchase if I was not the original buyer of the phone?
Click to expand...
Click to collapse
Will they allow me to send the phone back even if I did the ICS update through RSD Lite?
Jeanjacq said:
Will they allow me to send the phone back even if I did the ICS update through RSD Lite?
Click to expand...
Click to collapse
I'm sure they will. As long as when you boot into AP fastboot it says 0 for root status and you are on the official release you should be all set.
uToTMeH8 said:
I'm sure they will. As long as when you boot into AP fastboot it says 0 for root status and you are on the official release you should be all set.
Click to expand...
Click to collapse
Sounds good, just gonna give a few more days of research before I ship my phone to the other side of the world
Jeanjacq said:
Sounds good, just gonna give a few more days of research before I ship my phone to the other side of the world
Click to expand...
Click to collapse
Fastboot doesn't give "root status", that's recovery.
Next, Jeanjacq, are you able to fastboot the phone? Make sure you enable USB Debugging on the phone and try to put the phone into MTP mode, not mass storage mode (when you connect the phone to USB, a USB connection manager comes up on the top bar of the phone, click on it). What are the USB device IDs on the phone?
I don't think your USB port is damaged because you are able to fastboot the device. It sounds like some kind of configuration thing.
From Linux please do an lsusb and output the information, and from windows take a screenshot of your unknown device's hardware properties (i'm looking for the USB VID and PID in the screenshot)
danifunker said:
Fastboot doesn't give "root status", that's recovery.
Next, Jeanjacq, are you able to fastboot the phone? Make sure you enable USB Debugging on the phone and try to put the phone into MTP mode, not mass storage mode (when you connect the phone to USB, a USB connection manager comes up on the top bar of the phone, click on it). What are the USB device IDs on the phone?
I don't think your USB port is damaged because you are able to fastboot the device. It sounds like some kind of configuration thing.
From Linux please do an lsusb and output the information, and from windows take a screenshot of your unknown device's hardware properties (i'm looking for the USB VID and PID in the screenshot)
Click to expand...
Click to collapse
Did you get my PM? I have the details you need in the message I sent you.

Charging port/USB issues

So, about a month ago my charging port stopped working. There's no indication that anything is plugged in at all. The contacts on the inside look intact and clean. I have never even tested the device under water so I'm sure there's no water damage. I have been using a qi charger since.
So my first question is.. Since it's out of warranty and I do have some cosmetic damage to the phone it would take the remainder of the edge payment to replace. What would be any other options?
2nd. I'm on 5.0.2.. I'm not really interested in flashing the new lollipop until there's a rooted/debloated ROM. When that comes out should I be able to just flash in recovery? What are my limitations of not having the USB port?
RoyalDrew said:
So, about a month ago my charging port stopped working. There's no indication that anything is plugged in at all. The contacts on the inside look intact and clean. I have never even tested the device under water so I'm sure there's no water damage. I have been using a qi charger since.
So my first question is.. Since it's out of warranty and I do have some cosmetic damage to the phone it would take the remainder of the edge payment to replace. What would be any other options?
2nd. I'm on 5.0.2.. I'm not really interested in flashing the new lollipop until there's a rooted/debloated ROM. When that comes out should I be able to just flash in recovery? What are my limitations of not having the USB port?
Click to expand...
Click to collapse
Buy another Z3v on eBay and/or buy yourself a wireless charger to be able to keep your phone up for day to day use.
I have a wireless qi charger. That's how I've had it going for the past month. If I was to buy another phone I doubt I'd get another z3v.. I'm mostly wondering if a lollipop Rom was created, would I be able to flash in recovery? I'm on 5.0.2 now.
RoyalDrew said:
I have a wireless qi charger. That's how I've had it going for the past month. If I was to buy another phone I doubt I'd get another z3v.. I'm mostly wondering if a lollipop Rom was created, would I be able to flash in recovery? I'm on 5.0.2 now.
Click to expand...
Click to collapse
I assume you've tried a different cord?
Have you tried hooking it up to a PC?
If yes to both, and nothing happens (charging or being recognized by the PC as a device) then there's nothing you can do. You can't flash it from the SD card. You need the USB to function, at least for data transfer.
Edit:
If you're rooted and have functioning recovery, then you're ok, as GigaSPX started in his response below.
AddictedToGlass said:
I assume you've tried a different cord?
Have you tried hooking it up to a PC?
If yes to both, and nothing happens (charging or being recognized by the PC as a device) then there's nothing you can do. You can't flash it from the SD card. You need the USB to function, at least for data transfer.
Click to expand...
Click to collapse
Yes I've tried everything. And I'm not talking about the official lollipop. I'm talking about when/if someone comes out with a lollipop Rom.... I would still need usb?
Sent from my D6708 using Tapatalk
RoyalDrew said:
Yes I've tried everything. And I'm not talking about the official lollipop. I'm talking about when/if someone comes out with a lollipop Rom.... I would still need usb?
Sent from my D6708 using Tapatalk
Click to expand...
Click to collapse
No, it isn't required unless you really screwed up flashing something that wasn't supposed to be for your phone and requires you to flash stock ROM. This is also a case if you can't access custom recovery either.
GigaSPX said:
No, it isn't required unless you really screwed up flashing something that wasn't supposed to be for your phone and requires you to flash stock ROM. This is also a case if you can't access custom recovery either.
Click to expand...
Click to collapse
Thanks, you're developing one right now right? [emoji2]
Sent from my D6708 using Tapatalk
RoyalDrew said:
Thanks, you're developing one right now right? [emoji2]
Sent from my D6708 using Tapatalk
Click to expand...
Click to collapse
I will, once I get my hands on the FTF.

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