I'm gaving an issue with my [email protected] Galaxy Note not being able to sync my contacts to Google, or Gmail, or to the Samsung account. I get an error message that states "Unfortunately the process com.sec.android.scloudsync has stopped". I've reset the phone to factory settings, reset the scloudsync app, called AT&T, called Samsung, tried to contact Google. Neither were able to resolve the issue. I get the above mentioned error message on all my android devices which include a LG Optimus G Pro, Samsung Galaxy S3, Samsung Galaxy Note.
Any help would be appreciated. Thanks,
Will
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In the settings menu under accounts do you have a Google account setup and working?
In that account's settings are the "contacts" and "gmail" boxes checked to enable?
Can you open the gmail app and check mail?
Also using a computer check what the gmail account security level is set at. I set my security level high once and had a pain syncing before.
I have done everything but check security level on gmail acct. on computer. I will give thst a try and see if that works. I did actually sync my Optimus G Pro and it worked, then tried syncing contacts on S3 and they appeared, but still get error message when trying to sync my Galaxy Note. I don't know if not having an active sim card in phone would prevent me fron syncing contacts or not.
Thanks for the info!
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Related
Well as title says, I cannot log into samsung account when I go to software update in settings. I even tried making a new one and it just won't go or says account already exists. I can log in fine on the computer. just no in tablet. Also some widgets have found my location as in Texas or even the UK and this has happened while googling as well.
I have the same problem, did you find the fix?
Yea I also can't sign into my Samsung account . Any ideas?
http://forum.xda-developers.com/showthread.php?t=1172155
Don't try to log in with samsung Apps. I was able to log in by adding my samsung account to my sync accounts. That fixed the problem for me.
Sent from my GT-P7510 using Tapatalk
Is there any way to do an account reset on Android without hard resetting the phone?
I changed my google account password through the web browser and now the phone obviously does not sync with the account - it shows an error that reads Sync is currently experiencing problems. It will be back shortly.
The problem is I don't see any options to enter a new password anywhere. Deleting account does not work as well - apparently some other applications are using this account and won't let me delete it.
Some other topics suggested clearing data for Google Apps - but I don't see that app installed either.
Any pointers will be greatly appreciated.
Unless something has changed on the 3vo the only way to remove a Gmail acct is to reset it. Have you tried to go to your Gmail app and see if it asks for the new pw? I know the Facebook app does it.
Sent from my 3VO!
Couldn't you go to settings> accounts and sync> gmail and then remove account....then add the account with your new password?
Nope just tried it. Doesn't work with the original gmail acct that was setup on the device.
Sent from my 3VO!
So I take it you can't use the setup wizard. When I get a random reboot, it will show up like I just did a factory reset.
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It should eventually ask for the password after a couple if fails. I don't remember but I know I had this problem on my droid incredible. I had changed my password then I nand restore back to a date before the password change and I kept getting sync errors, just kept going at it and it finally asked to reverify the account password.
Sent from my PC36100 using Tapatalk
this morning i noticed that my secondary email account (it's an imap google server, but not the main account) stopped syncing. when i hit the sync button i got a response saying 'unable to connect to imap.vzw.net'
when i couldn't change/check the imap settings, i tried to delete the account, but it wouldn't let me. when i go into account settings and try to remove the account it lags on 'removing account' and then eventually tells me it is unable to remove the account.
i called verizon and spoke to both a verizon and motorola rep and both said that i would have to do a master reset on the phone. i'm finding it hard to believe that you need to do a master reset just to delete an email account.
also tried creating a second account, changing the default to that one, but still won't delete, and now i can't delete the second account either. tried clearing cache for all for email apps (email, email accounts, email engine, and email authenticator) and email accounts is grayed out, but after clearing the others, still can't delete the account.
to specify this is not the gmail account required for android, but an additional account under the 'email' app. after lots of searching it seems that other android phones don't have this problem, and can't find any specifics to the razr.
thanks
This happened to me about a month ago. Same response from tech support. The factory data reset works to fix it & it hasn't happened again. Do you use an app called Root Call Blocker?
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No, the phone doesn't have that app. It's not rooted. Kind of ridiculous that you need to master reset the phone to delete email accounts. Luckily phone is a few weeks old and doesn't have much on it, but if this happens a few months down the line it would be a huge headache to reset. Do you know if this is a Razr specific problem or related to android or motorola specifically?
took the phone back to verizon today, and then it started working. not sure what happened. but second account is deleted and first account works fine. best guess is that it was a problem with verizon's imap server which locked up the mail application.
Glad it got worked out. Mine happened right at the beginning of the first major 4g outage so it may have been related to that.
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I recently got a HTC One X and noticed that there was an error syncing with my google account. When I checked it out, my "Sync Internet" is failing. Then I remembered that on my Logitech Revue with Honeycomb had the same issue.
What exactly is "Sync Internet" and how come it is failing on more than one device? Is there a way to fix this?
anyone?
I think that its just trying to sync your browser (bookmarks, etc.).
As for fixing it - I don't have any terribly deep insight. Try disabling it and re-enabling it. Do you need your browser settings synced?
I don't need it synced but since the error happened across two different devices, i wanted to know what it could be
I am afraid I don’t trust any web storage space. I prefer to some Android PC Managers such as AirDroid. Or another one Moborobo, it has the backup and restore feature. Both are free! Worth of try!
dominican2589 said:
I recently got a HTC One X and noticed that there was an error syncing with my google account. When I checked it out, my "Sync Internet" is failing. Then I remembered that on my Logitech Revue with Honeycomb had the same issue.
What exactly is "Sync Internet" and how come it is failing on more than one device? Is there a way to fix this?
Click to expand...
Click to collapse
Maybe u can try delete the sync Gmail then restart phone and login ur Gmail again
Sent from my GT-I9100 using XDA
kzflame said:
Maybe u can try delete the sync Gmail then restart phone and login ur Gmail again
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
hi manage to find solution for this? i have re flash my rom just want to correct the problem but it still not working. perhaps is there any log that we can check why it is not connecting?
Same problem here. After reflashing my phone yesterday (due to slowdowns and hanging apps) I noticed that sync of Google account is constantly failing. The reason is sync of Internet. No specific error is reported, other items are synced OK. I have Samsung Galaxy S II 4.0.3 ICS. Before it was OK.
dominican2589 said:
I recently got a HTC One X and noticed that there was an error syncing with my google account. When I checked it out, my "Sync Internet" is failing. Then I remembered that on my Logitech Revue with Honeycomb had the same issue.
What exactly is "Sync Internet" and how come it is failing on more than one device? Is there a way to fix this?
Click to expand...
Click to collapse
its the sync settings in chrome!
In google chrome settings via a computer, There is a hyperlink to google dashboard. Go there and down to Chrome Sync, Reset and delete chrome data. Then in Chrome settings reset sync and do NOT set it to "encrypt all data" just use the fist option "encrypt with password",
Problem fixed.
Probably a repost, but I didn't see it here. Anyone have the email app connected to Google apps working? Mine keeps saying cannot connect to server. I don't want to just use gmail app because its for my work email and I want to use the peak/off peak settings so I don't get notified of every work email while sitting at my work computer.
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If you mean a using a gmail account in the stock email app yes i do because the stock email app allows you to embed images and no other client or app does. I have no issues with this account in stock email app.
Sent from my SPH-L710 using xda premium
I have the exact same issue as the OP and there are a couple of threads (somewhere?) with no resolution.
Before everyone chimes in with "My Gmail works fine" the problem is with google apps accounts. That is a google email account with your own domain that you most likely pay for or use with business accounts.
It is a really frustrating bug. You put in the correct credentials and setup works fine but upon returning to the mail screen the app just says 'Cannot connect to ACCOUNT"
One possible workaround is to use the mail app from the galaxy note or similar devices as described in a thread in the themes/apps section but you loose the peak/offpeak settings.
If anyone has any more info please chime in!
paulg1981 said:
I have the exact same issue as the OP and there are a couple of threads (somewhere?) with no resolution.
Before everyone chimes in with "My Gmail works fine" the problem is with google apps accounts. That is a google email account with your own domain that you most likely pay for or use with business accounts.
It is a really frustrating bug. You put in the correct credentials and setup works fine but upon returning to the mail screen the app just says 'Cannot connect to ACCOUNT"
One possible workaround is to use the mail app from the galaxy note or similar devices as described in a thread in the themes/apps section but you loose the peak/offpeak settings.
If anyone has any more info please chime in!
Click to expand...
Click to collapse
Right now I'm using IMAP and it works....but the whole point of exchange active sync was to utilize the peak and off peak settings while I'm at my desk so I don't get duplicate emails and it saves battery as well.
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