[help] sudden death issue. - Sony Xperia Z Ultra

I am using xperia z ultra with. 510 latest firmware i am facing a serious issue my phone screen is switchin off and then it is not oning there is black screen backlight is on but nothing appears i have to reset phone by pressing 3 buttons simultaneously . (i.e volume up., volume down and power button.)
Please help me.
I heard this issue was solved in. 510 FW vut i am still facing this issue.
Please help.
Sent from my C6802 using xda premium

sohamraut said:
I am using xperia z ultra with. 510 latest firmware i am facing a serious issue my phone screen is switchin off and then it is not oning there is black screen backlight is on but nothing appears i have to reset phone by pressing 3 buttons simultaneously . (i.e volume up., volume down and power button.)
Please help me.
I heard this issue was solved in. 510 FW vut i am still facing this issue.
Please help.
Sent from my C6802 using xda premium
Click to expand...
Click to collapse
I had the exactly same issue with mine TWO days after purchase. Went right back, showed them the problem and got a new replacement on the spot.
I suggest you do the same. A mate of mine had the same issue with Xperia Z and now it just happened to me with Z Ultra...hopefully it's just coincidence and not a sign of a larger wide spread issue.

My wife set is facing same issue... Going to get it change
Sent from my C6603 using XDA Premium 4 mobile app

Dude, have you done full wipe after upgrading your phone?
If yes, then go ahead and claim your warranty rights.
Sent from my C6802 using xda app-developers app

sohamraut said:
I am using xperia z ultra with. 510 latest firmware i am facing a serious issue my phone screen is switchin off and then it is not oning there is black screen backlight is on but nothing appears i have to reset phone by pressing 3 buttons simultaneously . (i.e volume up., volume down and power button.)
Please help me.
I heard this issue was solved in. 510 FW vut i am still facing this issue.
Please help.
Sent from my C6802 using xda premium
Click to expand...
Click to collapse
Apart from the fact that I don't understand how your phone could be off when you're posting with it...
Have you tried to reflash with the PC Companion software?
Or maybe with flashtool?
This is the one problem I don't want to face, buying my phone from abroad.
I know Sony will fix it anyway under warranty, but it will obviously not an immediate exchange...
Sent from my GT-I9300 using Tapatalk 2

I am seeing this issue posted here alot..is this a major problem with this phone?
thanks

wase4711 said:
I am seeing this issue posted here alot..is this a major problem with this phone?
thanks
Click to expand...
Click to collapse
Ecery single topic or post about this problem is about the 3G version, so I tend to think it could be that the FW wasn't that ready.
Let's just hope that the 6833 European versions will have these problems solved...
Inviato dal mio Nexus 7 con Tapatalk 2

yeah, after seeing all these posts about this issue, I am definately going to wait until there is a "official" version released for USA carriers...
Strange, I went into a t-Mobile store today, to ask about the XZU, and they had an "plain" Experia on display, with the same problem....makes me wonder is this is a problem with alot of the current Sony phones..

Hi guys, I think i know what cause the issue, it's the auto lighting setting.
I tried with my wife phone and I off the auto lighting in display setting and the issue is gone.... Then just now when I try to on back the auto lighting, then the issue is back again...
Hope this info helps...
Sent from my C6603 using XDA Premium 4 mobile app

Hi guys, I think i know what cause the issue, it's the auto lighting setting.<br />
<br />
I tried with my wife phone and I off the auto lighting in display setting and the issue is gone.... Then just now when I try to on back the auto lighting, then the issue is back again...<br />
<br />
Hope this info helps...<br />
<br />
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Other reports that ticking the "optimized backlight" also fix the problem. Lol zu on 510 is still buggy it seems
Sent from my C6802 using xda app-developers app

I tried to ticked it without the auto lighting and it will not cause the issue...
For my case it's the auto lighting only...
Sent from my C6603 using XDA Premium 4 mobile app

It seems that any way that's not the default one (i.e. the same way the phone shipped) interferes with something in the system...
Maybe that's something our devs could look in?
I mean, a 0 or a 1 in the wrong place (maybe triggered by the auto lighting on/off) could result in this issue...
Sent from my GT-I9300 using Tapatalk 2

did you touched "optimized backlight" ?
Activate it., and restart the phone (it will be long boot 1/2 mins)
After that don't touch optimized backlighting option. (when is switched off we all have a lock sods)

I got mine replaced 2 days bk........same issue
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predator21 said:
I got mine replaced 2 days bk........same issue
Sent from my C6802 using xda app-developers app
Click to expand...
Click to collapse
After replacement you are still facing the issue???
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sohamraut said:
After replacement you are still facing the issue???
Sent from my C6802 using xda premium
Click to expand...
Click to collapse
last night it went blank.. n i had to off n on again.... but m still little upset with this issue...

predator21 said:
last night it went blank.. n i had to off n on again.... but m still little upset with this issue...
Click to expand...
Click to collapse
As I said, untick the “adapt to light condition“ in the brightness setting and it should solve the issue.
Sent from my C6603 using XDA Premium 4 mobile app

Flashben said:
As I said, untick the “adapt to light condition“ in the brightness setting and it should solve the issue.
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
it doesn't help...on other hand touching it triggers this immidiately

The so call sudden death is because backlight is not turn on and you can't see anything without the backlight off.
Sent from my C6603 using XDA Premium 4 mobile app
---------- Post added at 05:06 AM ---------- Previous post was at 05:05 AM ----------
How abt unticking the power save option as well?
Sent from my C6603 using XDA Premium 4 mobile app

I repaired mine via oc companion and it has never happened again. Happened to me o ce after upgrading to 510
Sent from my C6802 using Tapatalk 4

Related

Xperia S acting funny

Since 4 days or something my xperia S lags like hell. . For example if i type a message it clicks on other letters than i want. .. And the proximity Sensor does Not work while calling etc
Sent from my LT26i using XDA
I have this issue when the phone is charging. The touchscreen responds very oddly. Sometimes it selects something else than what i selected. Phone slows down etc.
Sent from my LT26i using XDA
Thats unacceptable. .. did you try a factory reset?
Sent from my LT26i using XDA
realfelix said:
Thats unacceptable. .. did you try a factory reset?
Sent from my LT26i using XDA
Click to expand...
Click to collapse
That would mean i lose all my settings + apps, dont i? Dont know whats the cause of this behaviour. I read about it before here on xda.
Sent from my LT26i using XDA
Are you using the Sony charger or some other charger?
I had a strange thing with two different phones from other people (Galaxy S and S2 respectively); when using a cheapo mini charger I bought from Amazon their touchscreen wouldn't react at all while charging, but immediately react again when unplugged.
My Xperia S didn't do that however.
Maybe it's something like that in your case...
Yeah you do but if it solves the issue its fine i think... Its definitely not hw related else the phone wouldnt slow down... I think il try a factory reset tomorrow
Sent from my LT26i using XDA
I'm using the official Sony charger that came with my phone:EP850. Will try factory reset tomorrow, thanks guys!
Sent from my LT26i using XDA
I had this with my X10 Mini Pro while on USB. Didn't had this problem with AC charger, X10 MP neither XS
Ur lucky that u only get that when using the charger.. For me its just the whole time that its lagging etc when i wanna go back from an app to the homescreen byusing the home button it will just vibrate anddo nothing till i touch anywhere or bring up the app switch ( multitasking) and thats just annoyin and unacceptable...
Sent from my LT26i using XDA
realfelix said:
Ur lucky that u only get that when using the charger.. For me its just the whole time that its lagging etc when i wanna go back from an app to the homescreen byusing the home button it will just vibrate anddo nothing till i touch anywhere or bring up the app switch ( multitasking) and thats just annoyin and unacceptable...
Sent from my LT26i using XDA
Click to expand...
Click to collapse
Why don't you help yourself and do a factory reset or flash another firmware.
Sent from my LT26i using Tapatalk 2

[Q] annoying sony xs reset it self -another factory defect?

hello guys
my sxs is almost piano black couse my pocket
bravia yellow screen by factory issue
and now it reset it self in stress
I'm asking:
WTF?!
Mine also resets itself now and again but mainly it crashes so I have to do a hard re-boot. I think it's because the phone simply can't handle the technology inside it
Sent from Sony Xperia S using XDA Premium
Lol
Sent from my LT26i using Tapatalk 2
KidCarter93 said:
Mine also resets itself now and again but mainly it crashes so I have to do a hard re-boot. I think it's because the phone simply can't handle the technology inside it
Sent from Sony Xperia S using XDA Premium
Click to expand...
Click to collapse
Highly unlikely.
More likely :
An app you installed is doing it. I had a live wallpaper that used to freeze up and reboot my phone, so I uninstalled it.
Sent from my LT26i using XDA
technaudio said:
Highly unlikely.
More likely :
An app you installed is doing it. I had a live wallpaper that used to freeze up and reboot my phone, so I uninstalled it.
Sent from my LT26i using XDA
Click to expand...
Click to collapse
Possibly, but the reason I guess what I did is because I know tons of these phones that have had the same problem and even a lot of posts here on xda show the same problems aswell. So that's why I'm thinking it must be something on the phone originally rather than something that's been out onto it.
Sent from Sony Xperia S using XDA Premium

[XU] [help] Touch Problem

Today my Xperia U touch not functioning properly. I can't type messages. Touch is not responding some areas, so i should touch 2,3 times to type type some letters. please help to solve this. I attached touch pad service test screen. As you can see some areas automatically drew straight line after touching 2,3 times. Is this hardware problem? I do a factory reset, but not solved
Sent from my ST25i using Tapatalk 4
No one can help?
Sent from my ST25i using Tapatalk 4
Do u use sony charger dat come wid ur phn..???
If not den.dats d prob of charger....use sony official charger..or else try changing ur battery...
Changing not.charging...:silly:
Take it to service center
Sent from my ST25i using xda premium
draganz said:
Today my Xperia U touch not functioning properly. I can't type messages. Touch is not responding some areas, so i should touch 2,3 times to type type some letters. please help to solve this. I attached touch pad service test screen. As you can see some areas automatically drew straight line after touching 2,3 times. Is this hardware problem? I do a factory reset, but not solved
Sent from my ST25i using Tapatalk 4
Click to expand...
Click to collapse
You running jb?
Tapatalk sig: I use DraStic to play pokemon.
ajain3982 said:
Do u use sony charger dat come wid ur phn..???
If not den.dats d prob of charger....use sony official charger..or else try changing ur battery...
Changing not.charging...:silly:
Click to expand...
Click to collapse
Ya I using original Sony charger. You are correct. Sometimes after connect to charger, touch is malfunctioning. But after unplug it solved. But this time not working properly permanently. What do I do now?
Sent from my ST25i using Tapatalk 4
bibhu059 said:
Take it to service center
Sent from my ST25i using xda premium
Click to expand...
Click to collapse
Can I do anything to solve this? My warranty is over, so I spend around $50 to replace the touch in our country.
Sent from my ST25i using Tapatalk 4
AndroidNoob69 said:
You running jb?
Tapatalk sig: I use DraStic to play pokemon.
Click to expand...
Click to collapse
No, i using stock ics b.1.100 unlocked bootloader
Sent from my ST25i using Tapatalk 4
Any svreen protector on it?
Can you think of any reason it would get damaged like being in the sun or near a heater/oven, water?
draganz said:
Can I do anything to solve this? My warranty is over, so I spend around $50 to replace the touch in our country.
Sent from my ST25i using Tapatalk 4
Click to expand...
Click to collapse
sry mate..then you have to spend..its your bad luck that touch is not working..some of xperia u has this touch problem..
bibhu059 said:
sry mate..then you have to spend..its your bad luck that touch is not working..some of xperia u has this touch problem..
Click to expand...
Click to collapse
are you running it off an inverter as when i run my phone (xperia u) through a inverter it makes the touch go weird and that is because of the sine waves
bibhu059 said:
sry mate..then you have to spend..its your bad luck that touch is not working..some of xperia u has this touch problem..
Click to expand...
Click to collapse
my bad..
ChikeD said:
Any svreen protector on it?
Can you think of any reason it would get damaged like being in the sun or near a heater/oven, water?
Click to expand...
Click to collapse
It's working fine until last night and today morning, suddenly it not working correctly :/
Sent from my ST25i using Tapatalk 4
bobthecooldad said:
are you running it off an inverter as when i run my phone (xperia u) through a inverter it makes the touch go weird and that is because of the sine waves
Click to expand...
Click to collapse
What do you mean by inverter?
Sent from my ST25i using Tapatalk 4
draganz said:
Ya I using original Sony charger. You are correct. Sometimes after connect to charger, touch is malfunctioning. But after unplug it solved. But this time not working properly permanently. What do I do now?
Sent from my ST25i using Tapatalk 4
Click to expand...
Click to collapse
Try changing battery...sometimes the electrons go weird and repell or hands electrons..dats why d touch doesnt work...:laugh:
Or else take it to service center..nd u hav to spend money...

U Touch Problem (especially while typing)

Hi all! Now I have this problem. I need to hardly press touchscreen in order to type here and anywhere else. I tried many keyboards and it didn't solve. I was using CM9 and after some days, tge problem started. I removed screen guard also but it didn't helped. I flash also GB and ICS firmware but the problem didn't solved. Why? Scrolling through touch was fine but start up pressing was hard to tiuch and that problem really kill me on using keyboard and playing games. Any idea?
Sent from my ST25i using Tapatalk 2
It seems that many of us are having this issue. In my case I deducted it's digitizer problem
asakurato said:
It seems that many of us are having this issue. In my case I deducted it's digitizer problem
Click to expand...
Click to collapse
I need to change digitizer
Sent from my ST25i using Tapatalk 2
Yea I'm planning to do it too, but sometimes screen goes back to normal and that's holding me back.
I also had the same problem and I just go to Sony Centre act like noob who doesn't know what is root etc etc and also my warranty was going to end in three days. So I was really in hurry. And today I got my phone.. And now I find my phone more smother that usual.
(see screenshot) This is what they change...
Sent from my ST25i using xda app-developers app

VIBRATE issue

Hi!
Sometimes vibrate in my Xperia Z2 doesn't work... :crying: What is going on?
Ive have the issue too and it seems to be a hardware issue
The issue persists across firmwares
Im replacing my device in hopes i dont face the same issue, i recomend you do the same if posible
Sent from my D6503 using XDA Premium 4 mobile app
I was having this issue as well but it seems to have stopped randomly after a little. What I did was touch a magnet to the bottom on back and hopefully set it back in place. Hasn't stopped in over 24 hours. Another thing I'd recommend is if you're bootloader unlocked and you're turning you're voltage down to stop cause that could be the cause of it since the motor isn't getting enough voltage
Sent from my D6503 using Tapatalk
Well I spoke too soon... Just stopped vibrating till I hit it. Sigh :/
Sent from my D6503 using Tapatalk
Lostatsea23 said:
I was having this issue as well but it seems to have stopped randomly after a little. What I did was touch a magnet to the bottom on back and hopefully set it back in place. Hasn't stopped in over 24 hours. Another thing I'd recommend is if you're bootloader unlocked and you're turning you're voltage down to stop cause that could be the cause of it since the motor isn't getting enough voltage
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
id recomend trying this OP
Lostatsea23 said:
Well I spoke too soon... Just stopped vibrating till I hit it. Sigh :/
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
It seems that or perhaps it is stiff
Ive not had this issue at all with my replacement
Sent from my D6503 using XDA Premium 4 mobile app
So I'm bringing the phone into square trade... They're gonna look at it and see if they can fix it... I hope they notice it since it's not all the time... If they can't fix it they're gonna reimburse me for it.
Sent from my D6503 using Tapatalk

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