Hey guys,
I had bought a Xperia go phone 3months back. it was very smooth and fine in the first month. but now i have problems with the touchscreen. the part of the touchscreen doesnt work especially the left corner because of which i am not able to receive calls too. the middle of the screen the touch is perfect. I havent flashed neither rooted. Begnning i thought may be the phone is getting hanged but no. there is no problem as such. Could you please help me as to what i should do next?
if there are hardware problem, you should check to Sony SC ...
Send it to Service Center of course... no one will help u here with these kind of issues
As your phone is only 3 months old u still have your warranty right?
Related
I have been suffering with this problem Very Dhambad!!!
someone please help me to fix my phone!!!
This is the problem (youtube.com/watch?v=J6LEKZx1SEs) Xperia mini Overheats and then back and menu key Activating itself and i can't do f** thing on it
i have been trying to do following things
1. Find Sony Ericsson Service center (No Service SE service center in my country)
2. trying to cool my phone (yes it worked, so bad they haven't built a mobile fan for that!)
3. Curse SE for building ST15i
4. deactivating back menu key and using virtual keypad app (this works well until i find out the screen gating unresponsive i cannot delete a wiget when overhets)
i think driver update will help to solve this issue
i have been keeping eye on this (talk.sonyericsson.com/thread/23778?start=720&tstart=0) webblog (finaly i am not the onle one )
as per advice of ikko17, you need to go to the nearest SE Service Center, and look for a technician (not the attendant) and ask if Calibration tools/fix for xperia mini is available then let them do the calibration if they have,.
I had same isuue with my st15, I gave it to service center, after 3 days they gave my phone back and said that the have caliberated it, but after 2 hours of use, the buttons reactivated again, so I gave it to servica center again and they said that they cant cant fix it and they gave me a replacement certificate and they kept my phone, I gave that certificate to the store I bought the phone from and they gave me a new ST15i after 2 days
so ask the service center guy for replacement certificate
Well thanks guys, but the thing is...
1.I am in sri lanka i have found no sony ericsson service center in my country.
2.My phone have no warranty and (yes my bad, i had to think twice before i buy this dahm **** of peace on Stoke Seller)
3 My phone is Rooted and soon i am going to try CM7 ROM onit
This is i need to know form you
1.Will CM7 OR other Custom ROM have different drivers to the Menu and back touch(maybe heat) keypad
2.Or other way?
I've read on gsmarena that updating to 2.3.4 removes this issue, did you updated it, which version are you running?
YES! First Thing i done is that!!!
Build Number is 4.0.2.A.0.42
img607.imageshack.us/img607/240/screenshot201112011957.png
then I'm afraid you wont get any solution other than searching for some service center, seding it to some other company for repair or contacting SE if you're able to caliberate it yourself
I have been using my mini for almost 3 months now. And it didn't gave me that menu and back key malfunction. Although, I think I've managed to recreate the problem by charging the unit, turning on 3G, WiFi, browsing and then played a game such as blood&glory. Within the less than 10minutes, the phone heated up and soon after the back keys kept on clicking. Turned the unit off by removing the battery and then placed the battery at the aircon to cool it off. After it cooled off along with the phone, put it back in and turn it on. It works normally again.
My question is, what were you exactly doing before the problem occurred?
Sent from my ST15i using XDA App
I Think it is a Manufacturing Driver Calibrate problem.
But, I already have tried that, you know what they told me?
"Android what android?" something like that thy do know about Phone Hardware but not software(Android) while i can solve this by myself(As SE say they simply recaliberate Device) I need those recaliberation steps, Please If you are able to get those for me it is a Big Help!!!
This phone needs to be handed in at a repair centre to be either repaired or exchanged.
Now, since you don't have your warranty left this will be a cost issue as it no longer can be treated at no cost for you.
If you want to get in touch with a repair centre you should either ask your dealer for help or call/email the local support team.
The support for Sri Lanka is handled from Philippines.
+63 2 7891860
You can email them on [email protected] too.
-Markus
Sony Ericsson Answers Team
hi all, dennis from germany here.
i contact SE per mail with this problem and they know the problem. i got after 3h a mail back and they told me to use the pick up and return service to solve the problem. its an hardware issue and it can only repair by recalibrate the sense. got it back after 3 days and no problem so far.
greetings from germany
sry for bad english =)
Do you know if there is a fix that can be done, I heard somebody had their phone taken the se service and they updated the SK15i to .62 and then added a patch for the heat sensitivity so it dont happen again and they guy reported that it never happened again?.
Anyway we can do this at home, like we root devices? I'm wondering if we can get access to this patch?
Thanks
Sent from my SK17i using Tapatalk
Hi everyone, i bought my Xperia mini pro 3 months ago brand new from an 02 shop and as of today (1st May 2012) the touchscreen has stopped working.
I have used pc companion to repair the phone but this has not worked, i have turned it off for 1 hour and then turned it back on again but this also did not work.
I can move the cursor around the screen using the keyboard but without the touchscreen it makes the phone to difficult to use.
I have searched the forum here for similar issues but i have not found a consistent reason for what has caused this or why it has happened.
I have contacted SE by email to ask them what can i do and while i am waiting i thought i would post here to see if this a very common thing
Does anyone know if this can be fixed without sending away for repair.
It is a stock phone with no mods or changes.
Many thanks
Kelly
Hmmmm...i am of the belief that your digitizer is dead..so you canot repair it yourself without payin'...if your warranty is voided for some reason i suggest buy one brand new from ebay and repair it yourself,otherelse send to sony....
Thank you for the reply.
is this a common issue with these type of phones.
Kelly
For some reason I am reading quite a lot about dead touchscreens. Some other mini users got problem when installing custom stuff.
Sent from my Xperia Live using xda premium.
A friend said that as it was only 10 wks old that i should return it to the shop, i did that and they took the phone and sent it off for repair.
they said i should have it back in a few days.
My Xmini had the same problem too after installing a custom rom :/
Hi all,
I have x10 mini pro, that acts very weird. When Iam on phone with someone, xperia starts turning on and of my microphone, sometimes it turn on loud speaker and display is turning of and on ... My suspicion was, that the proximity sensor is somehow damaged, so I send it to service. After few weeks, they told me, that everything is okay and there is no glitch with phone. But they were wrong, glitch was still there ... Next day I send xperia to service again, again they didn't find anything. I tried to send phone to service at least 8 times, but the result still the same, they just restarted phone to factory setting...
Now Iam wondering if update to new custom rom (e.g. CM9) would solve this problem?
After all these factory resets, experia is hardcore slow, so I need to do something with phone, because it is unusable ...
skodiko said:
Hi all,
I have x10 mini pro, that acts very weird. When Iam on phone with someone, xperia starts turning on and of my microphone, sometimes it turn on loud speaker and display is turning of and on ... My suspicion was, that the proximity sensor is somehow damaged, so I send it to service. After few weeks, they told me, that everything is okay and there is no glitch with phone. But they were wrong, glitch was still there ... Next day I send xperia to service again, again they didn't find anything. I tried to send phone to service at least 8 times, but the result still the same, they just restarted phone to factory setting...
Now Iam wondering if update to new custom rom (e.g. CM9) would solve this problem?
After all these factory resets, experia is hardcore slow, so I need to do something with phone, because it is unusable ...
Click to expand...
Click to collapse
Hi I have the same problem, I will say it now ITS THE PHONE it has always been like this since day one, does your phone act strange when you charge it as well? Mine does.
AsimR said:
Hi I have the same problem, I will say it now ITS THE PHONE it has always been like this since day one, does your phone act strange when you charge it as well? Mine does.
Click to expand...
Click to collapse
Well it does, Iam little bit sad about that. Phone is still in guaranty, but I dont know why the original service isn't able to find out that problem. Iam going to try to write to Sony and will see. Have you tried to flash your device to custom rom?
hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
hackoffon said:
hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
Click to expand...
Click to collapse
If you did a clean flash with stock rom & that didn't helped than its an hardware problem!
But you are luck if your touch is miss calibrated or its an overheating issue.
Do your mini's soft buttons starts pressing itself?
Go have a look here
[solved]
i solved it with new lcd + digitizer from ebay and made some manual assembly. my phone now works great, so i suppose problem was caused by hardware
Touch not working
After installing ultimate HD 5.0 version on my SK17i (Mango) device..
So i installed CM 10.1 kernel and cm-10-20130929-NIGHTLY-mango ROM but still the touch is not working.....
Help me i tried switching to back to stock ICS but nothing is working now..
The only solution that work for me
Flash stock kernel
install zeally cream with device as Active
after touch starts but keyboard don't work but for that another keyboard zip is available http://forum.xda-developers.com/show....php?t=1690889
but i am still looking for TOUCH WORKING on my stock rom or in any other rom as it works only in the zeally cream as i mentioned above ..
help me to make touch work in CM version or in STOCK
My device
Xperia Mini Pro (SK17i)
well,
With due respect, i would let all of u guys to know that i have been suffering from touch problem with xperia neo MT15i. the problem is that when i want to unlock my phone with slide lock than the touch does not response properly! i mean i need to slide the lock for several time through my thumb. is not it bothering? despite it , whenever i can manage to unlock my phone by sliding over, initially the touch does not respond smoothly! suppose, whenever i go to the apps drawer instantly after unlocking, the app or game start while i try to slide over to go to the next apps drawer! that means on which app or game my thumb touches for sliding and going in next page, my phones receives that i wanted to stat the game or app! please help me! please!!!!!!! please response my sms!!! i ardently request to all the XDA guys!!!
well, i need to add some xtra info. regarding my problem, that i have rooted my phone several times through flash tool and stock rom with locked boot loader! i have never suffered from touch problem in before! recently i have been! i also wanna mention that, the problem arose suddenly! one day i wake up from bed and my phone was behind me! so i guess that my phone display have been strongly pressured through my arm or something else!!!!!!!!!!!!!!!!! so please help me considering all the issues!!!!!!!!!!!!!! android version: ics 4.0.4,build number: 4.1.B.0.587,kernel: 2.6.32.9-perf!!!!!!!!
Just want to say that same thing is happening to me last few weeks with same phone. Thing is, it didn't worked worse and worse, but it just worked well one day, and the other day it was terrible, and it still works equally terrible. I never rooted or flashed my phone and never sleeped on it so I think that's not the problem.
Hope you can help us..
Oli0909 said:
Just want to say that same thing is happening to me last few weeks with same phone. Thing is, it didn't worked worse and worse, but it just worked well one day, and the other day it was terrible, and it still works equally terrible. I never rooted or flashed my phone and never sleeped on it so I think that's not the problem.
Hope you can help us..
Click to expand...
Click to collapse
i think u are supposed to flash ur ROM using flash tool! bout for doing these u need to downolad ftf. file from the ROM section and flashtool software also! its very easy to flash ur phone!!!!! i hope problem will be solved!!!!! dont forget to back up ur files before flashing!!!!!!!
Same here
Hey, I'm having the same issue with my Xperia Neo (MT15i). :crying:
My phone is nearly 2 years old. I have used Gingerbread, then ICS, Jelly Bean (Rooted-Cyanagenmod). I had no issue with the touch screen earlier. Since the phone performs bit slow on advanced android versions I decided to install Gingerbread again to make it faster.
From the day I installed GB again, I'm having this issue.
Gotta swipe about 4 times to answer or reject a call. (Even I do press power button to off the screen, then power button again only then swipe works)
Swipe about 4 times to unlock the screen.
Try the pattern about 4 times.
I believe it's a software issue. If it's a hardware issue touch screen should not be working at all right? The thing is, it only malfunctions like that for the first 4~5 touches when the screen turned on. After that the whole touch screen works perfectly.
I was using my phone rooted for a long time without any issue. This started when I tried to flash gingerbread again in last month. I flashed another gingerbread tft, but the problem still remains.
Today I flashed the kernel to FusioN v5.5 and installed MIUI 5, still the issue is there...
touch problem
Samith_LK said:
Hey, I'm having the same issue with my Xperia Neo (MT15i). :crying:
My phone is nearly 2 years old. I have used Gingerbread, then ICS, Jelly Bean (Rooted-Cyanagenmod). I had no issue with the touch screen earlier. Since the phone performs bit slow on advanced android versions I decided to install Gingerbread again to make it faster.
From the day I installed GB again, I'm having this issue.
Gotta swipe about 4 times to answer or reject a call. (Even I do press power button to off the screen, then power button again only then swipe works)
Swipe about 4 times to unlock the screen.
Try the pattern about 4 times.
I believe it's a software issue. If it's a hardware issue touch screen should not be working at all right? The thing is, it only malfunctions like that for the first 4~5 touches when the screen turned on. After that the whole touch screen works perfectly.
I was using my phone rooted for a long time without any issue. This started when I tried to flash gingerbread again in last month. I flashed another gingerbread tft, but the problem still remains.
Today I flashed the kernel to FusioN v5.5 and installed MIUI 5, still the issue is there...
Click to expand...
Click to collapse
i am totally confused bro what to do!!! on a very day i went to a hardware technicians shop to solve the problem!! they said it may be hardware problem but did not say surely!!!!!!! i am looking forward a kind help from any expert of this forum!!!!!!!!!!!!!!
I'm having the same.i have tried anything but still same issue.
Hello people!
I had the same problem when 2 of my friends tried to pull the phone vigorously! -_-
I had to swipe 4-5 to get it to respond and the screen would act weird for another couple of seconds! -_-
Tried Factory Reset etc but still no use!
So I took it to the service center and they said it could be the digitizer(screen) problem but not sure, and that it would cost 4k for that!
Fortunately I had another problem with the sound setting on my phone so I gave it back to them to solve that at least. They flashed the phone with latest ftf(some GB ftf at the time) and gave back the phone saying they couldn't solve the sound issue.
BUT to my surprise/luck my screen prob was fixed! And I dint pay them a single pie!
So I think y'all should try flashing the Stock ftf, preferably ICS 4.1.B.0.587 and its Kernel
Here is the link - http://forum.xda-developers.com/showthread.php?t=1952333
I hope it works for y'all! All the best!
P.S - I'm now running Super Jelly Bean 8.0 on SuperFusionNeoKK Kernel