Hey Everyone
Im stuck...
I broke the LCd in my streak (for a second time). And am selling the unit for nearly nothing to a craigslist buyer...
Since the lcd is broken, i cannot get through the menus to do a factory reset...
Can someone give me the step by step to boot and do a factory reset.
I hold both volume up and down, power it up and release the keys. then i need to press either volume up or down to get to the factory reset then press the camera button. I just can't figure out how many times to press each button.
Anyone??
Thanks so much!
Just did a quick check, it's the first option of four so press your v+v- and power, then just press the camera button, should do it for you.
For my case, once holding down volup + voldown and the power button, the recovery screen will appear with the following:
1. Factory Reset
2. Update from update.pkg (Highlighted)
3. Screen calibration
4. Power off
Option 2 was the default highlighted (or selected whichever you want to call it) option.
So i need to press the volup button once to move the selection up to option 1 and then press the camera button.
Am using Simple Streak rom if that makes a difference in the screen display options.
Pretty sure I overheated the phone last night, and now the power button doesn't work. I fell asleep with it in my pocket, I got a call from my wife early in the AM, after the call I found the screen wouldn't turn off. So today, I've tried an app or two to replace the power button, tried a 3 hour battery pull, and in a brief instance of idiocy, decided to reboot into recovery to try and wipe everything and see if that would do anything - now I am stuck in CWM Recovery w/out any working power button so I cannot even exit. I've tried pulling the battery again and it just reboots into recovery.
Any tips on how to get it out? I want to pull my pictures and info, wipe the phone then sell it on ebay - What would I need to do?
if it is a custom recovery you can use ADB while booted into recovery.
adb pull /sdcard
Has anyone had a problem with just the power button not working at all anymore?
My SII had the problem recently that the power button just does not work, so I can no longer wake the phone up after the screen has shut off. I'm guessing it is a hardware problem because I even restored it all the way back to stock.
Does anyone know how hard it is to replace the button if it is bad?
I had my power button fail for several days on me (it has since started workign fine again tho). I was in a similar place but when pulling battery, my phone would reboot normally so i could at least use my phone while on the charger. I know that pulling battery, holding volume up/down and reinserting will boot you into recovery so i'm wondering if your volume button is messed up too? can you navigate up and down in recovery with the volume keys?
I had to get my button working to position myself to avoid the issue but I'm now pretty much power button free and running siyah kernel (touch recovery) and i use the Stweaks swipe to unlock feature, rootbox rom with a power menu toggle, and a lock screen widget so i don't have to use my power button at all. Again, i had to get my power button working to flash the kernel though maybe you can push the kernel with odin then you'll have the touch recovery to try wipes and resets with?
edit: here is a link of tearing down a 9100. I think our power button is the same- unfortunately it looks like you have to solder the new one in.
I couldn't find the part# for the i777 (or confirm if it's the same as the 9100) but the power button for the 9100 is KEY FPCB-POWER KEY(GT_9100) GH59-10916A and is about $5 online
here's a vid of the breakdown, he's replacing the screen but browses over the power/volume keys too.
http://www.youtube.com/watch?v=65pvAINg2ME
My phone is stuck on the boot animation and it will not power off. Hold down the power button and the soft buttons flash but nothing happens. I've held it down multiple times for upwards of a minute and it does nothing. USB plugged in and not. What can I do?
Source HTC Support
fordry said:
My phone is stuck on the boot animation and it will not power off. Hold down the power button and the soft buttons flash but nothing happens. I've held it down multiple times for upwards of a minute and it does nothing. USB plugged in and not. What can I do?
Click to expand...
Click to collapse
Performing a factory reset using hardware buttons
If you can’t turn Droid DNA on or access settings, you can still perform a factory reset by using the hardware buttons on Droid DNA by HTC.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
finanandroid said:
Performing a factory reset using hardware buttons
If you can’t turn Droid DNA on or access settings, you can still perform a factory reset by using the hardware buttons on Droid DNA by HTC.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
Click to expand...
Click to collapse
That didn't work either, had already tried that. Ended up taking the cover off the back and physically pulling the battery connector off, that worked... lol. Miss a good ol' hard reset button.
fordry said:
That didn't work either, had already tried that. Ended up taking the cover off the back and physically pulling the battery connector off, that worked... lol. Miss a good ol' hard reset button.
Click to expand...
Click to collapse
wow ! before that you could ask for a replacement thou.
I've looked through similar thread on how to boot into recovery menu, but non of them work for this lame Denver p1ece of sh17 product. The tablet loads only to the 3rd page, and never gets passed it. I've ben trying to set it back to the factory default, but whenever I hold the volume down button and power button, the sh17 takes me to a screen with the robot laying down and exclamation mark inside of a triangle over top of it. I don't end of seeing anything else, like there is not list of options to choose from. Although I got this p13ce of hardware for free, any1 know how to reset a Denver specific type tablet back to the factory default settings right quick? If so, how do I do it before a slam it on the floor?
Recovery mode of Denver tablets
DENVER ELECTRONICS A/S explains to access the recovery mode (e-mail) – maybe this helps you:
You can factory reset the tablet the following way:
Plug in the adapter. Press the reset button on the back of the tablet and wait for approx. 20 seconds (until the battery icon disappears and the screen goes black).
Press the power button for 5 seconds.
When the Denver logo appears, press the power button 2 times (short fast press). (If the tablet powers of for start with “Android” – start again at step 1.)
Wait until you enter the recovery menu. Press the power button 3 times (don’t hold the button, short fast press).
“4. Wipe data/factory reset” must be marked.
Press and hold the power button for approx. 3 seconds, then release.
Use short fast presses to get the cursor to “8. Yes – delete all user data”.
Press and hold the power button for approx. 3 seconds, then release.
“1. reboot system now” must be marked.
Press and hold the power button for approx. 3 seconds, then release.
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Reset the Phone
You need to do a factory reset. Hold volume 'up' button and power button at same time for a minute or so, then choose factory reset.
rjm831 said:
You need to do a factory reset. Hold volume 'up' button and power button at same time for a minute or so, then choose factory reset.
Click to expand...
Click to collapse
no effect pwr button does nothing, batt full all external buttons inop. Blank screen
---------- Post added at 05:07 AM ---------- Previous post was at 05:02 AM ----------
FLASHNORM7 said:
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Click to expand...
Click to collapse
Same problem
RodamusPrime said:
no effect pwr button does nothing, batt full all external buttons inop. Blank screen
---------- Post added at 05:07 AM ---------- Previous post was at 05:02 AM ----------
Same problem
Click to expand...
Click to collapse
The battery is taped into the case with double-sided tape - in other words, very gently pry the battery out (from bottom of battery) & leave it out for a minute or two. Then put it back in & try again.
Fixes for the Boot Loop/Frozen ANS UL40
American Network Solutions (ANS) mobile phones provided by Assurance Wireless (Virgin Mobile) have been known to boot loop, freeze, stay frozen, crash, (right out of the box, brand new) and worse there is inaccurate or completely wrong information on how to do a factory reset and reboot the device. Below I will outline how to reboot the phone and perform a hard factory-reset with no home button on this cellphone.
Problem: Phone won’t turn off, won’t restart, or is stuck on and has no removable battery.
Solution: Keep the phone on and unplugged until battery dies or perform a hard reboot (see below).
Problem: My cell-phone is stuck on and there is no home button to do a hard reset
Solution: Perform a hard reboot. To restart a phone without taking out the battery, simply hold the Volume Up button, the home button (do not press if there is none obviously) and the Power button at the same time. While you hold these simultaneously, the phone will reboot in about 5 to 10 seconds.
Problem: I can’t factory reset my ANS UL40 phone (American Network Solutions) from Assurance Wireless by Virgin Mobile because I can’t get into the recovery menu.
Solution: Turn the phone off (or do a hard reset by holding the Volume-Up Button and the On-Button. Phones with no home button all reboot like this so just wait a few moments and the phone will restart.
Problem: My new mobile phone from Assurance Wireless gets stuck on the loading screen!
Solution: Perform a hard reboot (Volume Up + Power) then when it restarts and you’re on the white Assurance Wireless screen, stop holding power and only hold Volume Up. Keep pressing-and-holding the Increase Volume button and after a while you will be navigated to the Factory Reset Menu. You can wipe the cache partition only or perform a factory reset (which will also wipe the cache). To move around on the menu, use the volume keys (increase volume goes up, decrease volume goes down) and to select your entry simply use the power button (the on button). If this still doesn’t work, see further instructions in the solutions below.
Problem: Phone is frozen on loading screen, stuck in boot-loop even after factory reset/wiping cache partition.
Solution: After you have factory reset or wiped the cache partition you can also choose to install an update from the internal memory or sd-card. If you select this option it will perform a more rigorous factory reset then since you won’t have a package to install it will cancel. I’ve noticed my device getting out of the boot loop once I did this process and it was stuck on the boot screen even after I did a factory reset.
Problem: Can’t get to the recovery menu with my government assistance phone.
Solution: Turn off the phone and with the volume up button held down, power the device on. Keep holding both buttons until you see the white “American Network Solutions” screen with the outline of an eagle. At this point release the power button and continue to hold the volume-up key. After about 5 seconds you will now be inside the Recovery Menu and can do a factory reset.
Problem: My phone has no home button and I need to hard reboot to get to the Recovery Menu and perform a factory reset!
Solution: Hold the Volume-Up Button and the Power Button at the same time. for at least 10 seconds. Your device will restart and after the white ANS screen shows, stop holding the power button. Continue holding the increase audio key until you are at the Factory Reset / Recovery Menu screen. Use the volume buttons to navigate the menu and use the on button to select your choice.
Problem: My phone hangs on the blue Assurance Wireless screen.
Solution: See Above.
Even on the Virgin Mobile and Assurance Wireless websites and in the owner’s manual it says to hold the Volume Up + Home Button + Power Key and to keep holding them until you’re in Recovery Menu. This isn’t going to work for two reasons on the UL40: 1) It has no home button! and 2) it will just keep rebooting every 5 seconds if you hold the power button down constantly. You have to hold the Volume-Up Button and the Power Button until the phone reboots and then let go of the power button while still holding the volume up button. Keep holding the volume up key until you’re into Recovery Mode.
I hope this helps as the information online is either incomplete or completely wrong. Some places say to keep holding the power button along with the volume up key and if you do that the device will just keep restarting, effectively creating a boot loop where there wasn’t any before. Genius! lol. I figured this out after my device, fresh out of the box, froze while charging on the blue Assurance Wireless screen. Finally OCD is good for something! These phones are supposed to be a “Lifeline” but I’d be hard-pressed to get ANYTHING on the line with this potato. Avoid at all costs unless absolutely necessary.
Enjoy. :highfive:
Magic Plants said:
American Network Solutions (ANS) mobile phones provided by Assurance Wireless (Virgin Mobile) have been known to boot loop, freeze, stay frozen, crash, (right out of the box, brand new) and worse there is inaccurate or completely wrong information on how to do a factory reset and reboot the device. Below I will outline how to reboot the phone and perform a hard factory-reset with no home button on this cellphone.
Problem: Phone won’t turn off, won’t restart, or is stuck on and has no removable battery.
Solution: Keep the phone on and unplugged until battery dies or perform a hard reboot (see below).
Problem: My cell-phone is stuck on and there is no home button to do a hard reset
Solution: Perform a hard reboot. To restart a phone without taking out the battery, simply hold the Volume Up button, the home button (do not press if there is none obviously) and the Power button at the same time. While you hold these simultaneously, the phone will reboot in about 5 to 10 seconds.
Problem: I can’t factory reset my ANS UL40 phone (American Network Solutions) from Assurance Wireless by Virgin Mobile because I can’t get into the recovery menu.
Solution: Turn the phone off (or do a hard reset by holding the Volume-Up Button and the On-Button. Phones with no home button all reboot like this so just wait a few moments and the phone will restart.
Problem: My new mobile phone from Assurance Wireless gets stuck on the loading screen!
Solution: Perform a hard reboot (Volume Up + Power) then when it restarts and you’re on the white Assurance Wireless screen, stop holding power and only hold Volume Up. Keep pressing-and-holding the Increase Volume button and after a while you will be navigated to the Factory Reset Menu. You can wipe the cache partition only or perform a factory reset (which will also wipe the cache). To move around on the menu, use the volume keys (increase volume goes up, decrease volume goes down) and to select your entry simply use the power button (the on button). If this still doesn’t work, see further instructions in the solutions below.
Problem: Phone is frozen on loading screen, stuck in boot-loop even after factory reset/wiping cache partition.
Solution: After you have factory reset or wiped the cache partition you can also choose to install an update from the internal memory or sd-card. If you select this option it will perform a more rigorous factory reset then since you won’t have a package to install it will cancel. I’ve noticed my device getting out of the boot loop once I did this process and it was stuck on the boot screen even after I did a factory reset.
Problem: Can’t get to the recovery menu with my government assistance phone.
Solution: Turn off the phone and with the volume up button held down, power the device on. Keep holding both buttons until you see the white “American Network Solutions” screen with the outline of an eagle. At this point release the power button and continue to hold the volume-up key. After about 5 seconds you will now be inside the Recovery Menu and can do a factory reset.
Problem: My phone has no home button and I need to hard reboot to get to the Recovery Menu and perform a factory reset!
Solution: Hold the Volume-Up Button and the Power Button at the same time. for at least 10 seconds. Your device will restart and after the white ANS screen shows, stop holding the power button. Continue holding the increase audio key until you are at the Factory Reset / Recovery Menu screen. Use the volume buttons to navigate the menu and use the on button to select your choice.
Problem: My phone hangs on the blue Assurance Wireless screen.
Solution: See Above.
Even on the Virgin Mobile and Assurance Wireless websites and in the owner’s manual it says to hold the Volume Up + Home Button + Power Key and to keep holding them until you’re in Recovery Menu. This isn’t going to work for two reasons on the UL40: 1) It has no home button! and 2) it will just keep rebooting every 5 seconds if you hold the power button down constantly. You have to hold the Volume-Up Button and the Power Button until the phone reboots and then let go of the power button while still holding the volume up button. Keep holding the volume up key until you’re into Recovery Mode.
I hope this helps as the information online is either incomplete or completely wrong. Some places say to keep holding the power button along with the volume up key and if you do that the device will just keep restarting, effectively creating a boot loop where there wasn’t any before. Genius! lol. I figured this out after my device, fresh out of the box, froze while charging on the blue Assurance Wireless screen. Finally OCD is good for something! These phones are supposed to be a “Lifeline” but I’d be hard-pressed to get ANYTHING on the line with this potato. Avoid at all costs unless absolutely necessary.
Enjoy. :highfive:
Click to expand...
Click to collapse
Great advice. Have had an ANS UL-40 for over a year, & they truly stink if you can't root them - which I can't since I've no computer access (for ADB). I honestly miss the old android Jellybean phones that could be rooted with just an app. Oh well.
I have a UL40, I tried the factory reset method, it reset but the phone is still suck on the blue assurance wireless screen.
Ps. It's been like this for days. It stays on the blue screen for about 5 minutes, then the screen is completely black. When I try to turn it on again, it's blue for five minutes then goes black.
Help...?
My ans ul40 keeps restarting. Every 2 to 5 seconds, on its own. I tried to factory reset it with the steps listed above and I can't tell if it works because when I hold the volume up and power button, it does two things, the phone will either shut off again and go into the constant restarting or number 2, it will show me a white screen as if to say the holding down of the volume and power button worked, but then it just goes back into the constant restarting... at this point I'm thinking I have to call for a new phone.
I have a ul40, technically 2 because one wouldn't hold a charge and now this one keeps crashing and giving me error codes. I can't afford to just drop money on a new phone (hence why i got this one) and I am FORCED to do a factory reset every 3-5 days because the memory gets so full, even if I erase memory, disable or delete apps and barely use it outside of texting or calling. Its frustrating to high hell. The code that shows up is either "GOOGLE SERVICES FRAME WORK KEEPS STOPPING", or "COM.ANDROID.PHONE HAS STOPPED"
Any advice is helpful advice.
Similar problem
FLASHNORM7 said:
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Click to expand...
Click to collapse
i have a similar problem except it gets to the blue assurance screen and then it turns off and then reboots i can't fix it and i don't know what's wrong this is the only phone i have (don't laugh) but i can't not have this phone
Have you tried taking out the battery for a minute or two, then powering up? (Battery is only held down with tape - it can gently be pried out). The other option is a complete reset - instructions on holding the power & volume keys, etc, are posted already.
this phone seems to ship with a lot of malware factory-installed (and possibly more built into the firmware?) so it's critical to go into Settings->Apps and disable everything that looks suspicious, including the less obvious "notepad" app and "voice recorder" app. this should help your phone run somewhat better but there's some adware still running that i haven't figured out how to disable, so a perfect solution in theory would be to root the phone as discussed in this thread. unfortunately so far there doesn't seem to be a working root for this phone.
I did fatory reset from recovery until arrivet to let us go then skip sim then next as new device/retrive from cloud then lis of wifi appear and stop at this point nothing else appear to enter
what the solution please?????