21st September 2013
So i bought my HTC one on 4th of July from T-Mobile, was hell of an adventure saw dead pixel on mine in 2 days and the colors were different to be honest better than all other HTC one's.. blacks were deeper, whites were whiter..but the dead pixel and phone being different was worrysome so i changed the phone ..T-mobile did it without much problems .. Fast fwd to 10 days back the phone started giving foce close on apps "Gmail has stopped working" .. "Whatsapp has stopped working" so on and so forth even when i was not using those apps .. this was accompanied by phone hanging at times ... then started the random reboots .. I sent the feedback and error reports to HTC .. the screen would hang after and during calls .. Then final and most imp thing the phone screen hung and i could not put it to sleep or restart .. tried several times .. Then did a soft reset by holding the power button and now when the phone turned on it was stuck on boot screen for 10 minutes ... i kept soft resetting and after some attempts it booted .. Airplane mode was on.. and it had the default wallpaper and lockscreen .. then when i unlocked the screen it did not ask for my pin but showed that the phone was asking for a password to access storage and showed two buttons DECRYPT and EMERGENCY CALL .. Upon my investigation I realized it is an hardware issue.. the phone is not able to access drive and thinks it is encrypted .. tried to factory reset too ..
The phone was completely stock..Unrooted and i did not touch the bootloader at all..
The only reason i am writing this is coz if any of you are facing this problem ..get your phone exchanged and claim warranty..
I took it to T-Mobile with the dercypt mode still showing .. they tried to restart it and then it would not turn back on .. hence if u see decrypt mode ..rush to your seller .. do not try to restart it .. .....
Enjoy your one .. I hope this was a problem unique to me .. I love HTC One.. Hope HTC knows what they are doing and the product quality has not deteriorated ...
Best
So you wrote all this just to say you exchanging your phone for a new one?
Cool story bro
Sent from my HTC One using xda app-developers app
shook187 said:
So you wrote all this just to say you exchanging your phone for a new one?
Cool story bro
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
No I wrote this story in a neutral way so that it should not look like I am giving bad name to HTC or T-Mobile .. they are doing their part .. If u read carefully u will know I have written how it all started .. and the symptoms that occurred .. so what I am doing here is telling people that when they see these symptoms .. Just go and change your set .. don't try to root or s-off to fix it as this is hardware issue not many people know about decrypt mode .. Also they will try to blame u by asking if you tried to root or hack your phone ..
Related
Hi Guys...
I have samsung galaxy s2 .. i love it .. but since 1 week the phone is acting crazy .. and i did everything i know to solve that crazy thing
but it's not working at all
when i start the phone .. its fine .. but after a while like 1 minute .. driving mode enables its self Automatically .. and the voice talk comes on the screen ..!!
i tried to disable it .. but it comes on again and again .. and phone sometimes says that the USB is plugged on and charging .. when it's already not !! .. and sometimes it says that im plugging AC on the usb port .. when i plug it on my pc !!and the auto rotate for the screen is allways enabled .. even it was disabled on the settings!! .. and when i set the powr off .. it runs again by it self!
i tried to wipe data to factory,wipe cache, changed the Kernil , even change the whole rom to other roms .. but the problem is still comming ..!
Please help and i'll be thankfull
i love the phone and i dont wanna lose it
im waiting for help
It's possible that it's a software problem, but I strongly suspect this is a hardware issue. Sorry to say that RTM may be the only answer!
johncmolyneux said:
It's possible that it's a software problem, but I strongly suspect this is a hardware issue. Sorry to say that RTM may be the only answer!
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thanks..
idk about that .. i mean i'v seen alot of members have the same problem!!
those problems came all at once .. do you meen that there is something wrong in samsung factory that causes this problem?
well actually this is a big mistake that samsung made .. if that's true
im in truble couse i ordered this device from spain and i live in saudi arabia ,, its gonna be so hard to return it back there :l
i wish it still a software problem !
al3shah said:
thanks..
idk about that .. i mean i'v seen alot of members have the same problem!!
those problems came all at once .. do you meen that there is something wrong in samsung factory that causes this problem?
well actually this is a big mistake that samsung made .. if that's true
im in truble couse i ordered this device from spain and i live in saudi arabia ,, its gonna be so hard to return it back there :l
i wish it still a software problem !
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Click to collapse
Like I said, you can't rule out a software issue, but it sounds more likely that there's a physical problem with the USB port and it's making the phone think it's in car mode every now and then. If it were a software issue then I think we'd see a LOT more people with the issue. When you think about how many SGS2 users there are on XDA, and compare that to the number of people who have had this issue you'll see that it's a tiny number really. That definitely sounds more like a manufacturing issue than a software one.
johncmolyneux said:
Like I said, you can't rule out a software issue, but it sounds more likely that there's a physical problem with the USB port and it's making the phone think it's in car mode every now and then. If it were a software issue then I think we'd see a LOT more people with the issue. When you think about how many SGS2 users there are on XDA, and compare that to the number of people who have had this issue you'll see that it's a tiny number really. That definitely sounds more like a manufacturing issue than a software one.
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Click to collapse
i agree with you actually .. it seems like a hardware problem .. not a software one cuz i literally changed everything on the device .. kernel,rom everything .. but hardware !
let's wish that it's a software problem even if we were 99% sure that it's a hardwore issue ...
thanks again ..
al3shah said:
i agree with you actually .. it seems like a hardware problem .. not a software one cuz i literally changed everything on the device .. kernel,rom everything .. but hardware !
let's wish that it's a software problem even if we were 99% sure that it's a hardwore issue ...
thanks again ..
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Click to collapse
Absolutely! I wish you luck mate.
i restored the orginal rom,kernel
30 mins now no problems yet!
I have the same problem with my Galaxy S2. It started like a week ago or something. I tried to upgrade the firmware to the latest, but it seemed like that only made it worse. I haven't rooted my phone, so I'm obviously using the stock rom. Any tips to what I should try to do? It's a really annoying problem.
Marsag said:
I have the same problem with my Galaxy S2. It started like a week ago or something. I tried to upgrade the firmware to the latest, but it seemed like that only made it worse. I haven't rooted my phone, so I'm obviously using the stock rom. Any tips to what I should try to do? It's a really annoying problem.
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Click to collapse
Car mode is triggered by a certain resistance value between pin 4 and 5 on micro usb plug, either dirt, oil, sweat on exterior part of it (most likely) or some condensation/oil on the inner part- where it's soldered to the the mainboard.
My advice would be to take out the battery and try to clean it with small brush, contact spray ( make sure it dries out before attaching the battery)....or go to a phone repair center to have the plug cleaned...
it should do the trick
I tried cleaning it with contact spray but it didn't work. Haven't tried using a small brush yet, cause I haven't got one. Any other suggestions or should I just explain the problem to Samsung and send it in?
Edit: Nevermind. I noticed that car mode wasn't popping up later in the evening. I restarted my phone and now it seems to be working perfectly. Thanks for the help!
I have the same problem everytime i use the car charger...but restarting the phone solves this problem atleast till I plug in the car charger.
Same for me. It really bugs me. I'm thinking of RMA.
the problem still on my phone .. i changed everything on my phone .. seems like it's a hardware problem with some devices .. like mine and yours
and i hardly think that we can solve it by our selves .. we need to send it back to samsung and see what they say!
tejasrm said:
I have the same problem everytime i use the car charger...but restarting the phone solves this problem atleast till I plug in the car charger.
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Click to collapse
In your 'Voice Talk' settings, under 'Wake Up Command', you may have 'Wake up command & 'Only on while charging' ticked.
I have the exact same problem, does anyone have a definite solution yet?
Me too have the same issue. it starts up while using the wall charger and even if unplug charger it pops up sometimes and my home screen lights up and remain ON causing battery drain. don't know any fix for this yet. can anyone please advise....
thanks
I've had this too when I spilled coke on my table, I think some droplets went on the usb port of my SGS2 that was also on the table.
Same issues happened: Car mode automatically starts, Phone hangs, etc. I've read car mode is triggered when certain resistance in the usb port is met(Just like the 301k for the download mode).
What I did was, I turned of the phone, removed the battery, then inserted a wet/moistened(NOT DRIPPING, water only) cotton on the phone's usb port. Compress the cotton with your finger first so that excess water will come out + the cotton wont have dangling strands. Remove/reinsert cotton until satisfied.
Be sure to let the port dry first before powering it up again.
Vocie talk problem, usb problem
al3shah said:
Hi Guys...
I have samsung galaxy s2 .. i love it .. but since 1 week the phone is acting crazy .. and i did everything i know to solve that crazy thing
but it's not working at all
when i start the phone .. its fine .. but after a while like 1 minute .. driving mode enables its self Automatically .. and the voice talk comes on the screen ..!!
i tried to disable it .. but it comes on again and again .. and phone sometimes says that the USB is plugged on and charging .. when it's already not !! .. and sometimes it says that im plugging AC on the usb port .. when i plug it on my pc !!and the auto rotate for the screen is allways enabled .. even it was disabled on the settings!! .. and when i set the powr off .. it runs again by it self!
i tried to wipe data to factory,wipe cache, changed the Kernil , even change the whole rom to other roms .. but the problem is still comming ..!
Please help and i'll be thankfull
i love the phone and i dont wanna lose it
Click to expand...
Click to collapse
Hi all, I have the same problem with voice talk - driving mode enables its self and sometimes it says I´m plugged with USB port and phone is charging.
I have had also problem with AUTO START. I´ve switched phone off, and it automatically start on!!
I´ve tried factory reset, disk formatting - 4-5 times, no applications yet and again the same problem with voice talk.
This problem started 2days ago, after one week use.
I have XWKE7 (2.3.3), no root, original from Orange SK and I don´t know what to do now, whether to go to Orange and reclaim.
thanks for suggestions.
fomofo said:
In your 'Voice Talk' settings, under 'Wake Up Command', you may have 'Wake up command & 'Only on while charging' ticked.
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Click to collapse
I freeze Voice Command app with Titanium Backup.
Doesn't solve the problem... I'm waiting the usb jig to return to the store.
i come from sgs2 , 2 days ago i bought evo3D, and i didnt root or change something from stock version , and now my phone keep restarting , i guess from what i know from my sgs2 framework doesnt work or its buggy ..
anyone have any explonation
(sorry about my english )
Make sure the matter is completely in place... On mine there was a small enough space between the pins and terminals to cause reboots so I shoved a card behind the battery and no more reboots
If you have not rooted anything if it's not a hardware issue like thatguy11285 suggests. I would try a factory reset and see if there was some type of software that was causing the issue. Maybe a specific app? Who knows. But that should cover hardware and software related issues.
lummujaj said:
...i didnt root or change something from stock version , and now my phone keep restarting...
Click to expand...
Click to collapse
Probably a defective device. I had a similar problem. I exchanged my original Evo 3D with a new one within 15 days of purchase. The new one works fine.
Try and boot into safe mode and see if it keeps rebooting if it does I'd guess a replacement is needed.
Sent from my HTC EVO 3D X515m using XDA App
Hello im new in the forum i have the worst problem in the world Constantly restarting Lg G2 mini after screen time out. A month ago i buyed my Lg G2 mini and i love it everything was perfect very fast and no problem good baterry everything one day i change the sim card with a friend to call , i put back mine and the is when i lock my phone or the screen timeout (2 min o how much you want) when the screen goes off it instantly get the lg logo and restarts i left my phone for 5 hours and it restarted till the baterry goes down and shut down.. i make 10 hard resets i loaded a new rom i tryied everything looked everywhere wrote to lg (no answer) i left the phone 1 month in warranty and nothing they told me the is nothing that we can do.... im totally desesperated i can work hours with it there is no problem in the moment i left the phone or lock it it restarts again and again . Sorry for my bad english i need help to save my phone pls pls pls if any one have an idea what it can be pls let me now i can make a youtube video.
Can you capture a log when the issue happens?
Sent from my D620R [Stock 4.4.2]
juaka13 said:
Hello im new in the forum i have the worst problem in the world Constantly restarting Lg G2 mini after screen time out. A month ago i buyed my Lg G2 mini and i love it everything was perfect very fast and no problem good baterry everything one day i change the sim card with a friend to call , i put back mine and the is when i lock my phone or the screen timeout (2 min o how much you want) when the screen goes off it instantly get the lg logo and restarts i left my phone for 5 hours and it restarted till the baterry goes down and shut down.. i make 10 hard resets i loaded a new rom i tryied everything looked everywhere wrote to lg (no answer) i left the phone 1 month in warranty and nothing they told me the is nothing that we can do.... im totally desesperated i can work hours with it there is no problem in the moment i left the phone or lock it it restarts again and again . Sorry for my bad english i need help to save my phone pls pls pls if any one have an idea what it can be pls let me now i can make a youtube video.
Click to expand...
Click to collapse
So you already tried the factory reset?
It is on stock rom?
Than send it in for warranty or bring it back to where you bought it and claim a new one.
Zaaap72 said:
So you already tried the factory reset?
It is on stock rom?
Than send it in for warranty or bring it back to where you bought it and claim a new one.
Click to expand...
Click to collapse
Thats the worse they cant give me a new one because they dont have the same phone they stopped selling them. I wrote to lg for assistance but no response.
juaka13 said:
Thats the worse they cant give me a new one because they dont have the same phone they stopped selling them. I wrote to lg for assistance but no response.
Click to expand...
Click to collapse
If they can't give you the same phone again, they have to repair it or refund you.
With the money you get you can buy what ever you like.
juaka13 said:
Hello im new in the forum i have the worst problem in the world Constantly restarting Lg G2 mini after screen time out. A month ago i buyed my Lg G2 mini and i love it everything was perfect very fast and no problem good baterry everything one day i change the sim card with a friend to call , i put back mine and the is when i lock my phone or the screen timeout (2 min o how much you want) when the screen goes off it instantly get the lg logo and restarts i left my phone for 5 hours and it restarted till the baterry goes down and shut down.. i make 10 hard resets i loaded a new rom i tryied everything looked everywhere wrote to lg (no answer) i left the phone 1 month in warranty and nothing they told me the is nothing that we can do.... im totally desesperated i can work hours with it there is no problem in the moment i left the phone or lock it it restarts again and again . Sorry for my bad english i need help to save my phone pls pls pls if any one have an idea what it can be pls let me now i can make a youtube video.
Click to expand...
Click to collapse
Did you solve your problem? Mine has the same problem.
I broke the digityzer and bought a new one. After i replace the touch screen it started rebooting when the screen time out.
I tried everything i can remember (swap new touch screen with old one / factory settings / disable knock code as suggested on other sites ) with no luck.
Searching the web i found many people with this problem. Any help or info would be appreciated.
Did anybody solve the problem. I have the same issue after digitizer replacement.
Same issue
after many years, is there any update regard on this issue
I know this is long but plz read it....
I was a happy person until i dropped my moto e directly on its screen yesterday. I was shocked to see my screen was fine and nothing damaged,also was working as it was before. Then i did a small water splash test just to boast in front of my friends and it seemed that moto e was supporting me,and frankly speaking i m very moody person...I dont know when my mind changes and i revert back to stock for sum hours and then again to percy's cm11 latest build (i used to do the same with my galaxy y duos for about 2 years and it never seemed to be complaining) and so...yesterday night i reverted back to stock and was using an non-rooted moto e till today afternoon. I had my MBA classes this morning and when i came back home....i switched on the wifi and suddenly i found my screen was bit "extra" responsive to my touches, it opened chrome, minimized my app drawer itself, me and my roommate was just shocked to see so much automated machine, though he said the mayb dropping my moto e on the screen may be the reason , or else the mini splash test is now showing its effects, but i was not getting convinced, i thought it was a software bug coz i didnt noticed any water sluged under my screen, nor any crack, so I made a factory format, here the problem became more worse, my cell was not letting me open anyof the app, he did his own and he even called on my principals cell no., thanks god that i was able to cut the call before it could get connected , i opened my laptop and flashed stock fw again via fastboot, still nothing got changed and it was making my heart beat faster(makig the problem more worse than ever), my roomie sugested me to go to service center, but having an unlocked bootloader , no wayz, so tried locking bootloader but with no success.....I remember, i had an twrp backup of cm11 rom, i just installed twrp and restored the backup, and looooo the problem was nowhere, now its working absolutely fine....
so my question is : was it the software problem ??? i mean the stock rom problem ? coz i was even unable to lock bootloder (i tried maytimes using the same stock fw.) error said "sst lock falure" "preflash validation failed" !!
thanks in advance.....
Such a long story bro![emoji28]
Cool story bro. When the automation was taking place, was the phone kept on charge or was it heated ?
chemicalrage said:
Cool story bro. When the automation was taking place, was the phone kept on charge or was it heated ?
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hmm...there is sumthing new that i should add in here...
What happened next is :
the very next hour when i posted this thread... my moto e 's display stopped working full...the very next day i visited the service center and told them abt the prob, (didnt told that ive rooted) , they opened the back panel and said , had yr cell dropped in water (I was shocked to see that they understood so quickly- red litmus indicated that), i said, i donno , mayb my little brother had done sumthing, they said now its out of warrenty and 200/- will be initial charge for checking, i agreed, today they called and said yr problm is solved , come an collect. I went...i checked and became happy to see my prob solved, i came home....and the prob started again...
ufff...very much depressed, i again called the ss guy, he said the screen need to be replaced, and it will need 3k... now i dont even have that much money to pay for screen replacement, now thing to cell moto e in a shop where my frnd works and buy some second hand sony cell...letc which cell i can get by investing some ammnt of money....
current situation: Its working fine.... currently testing in every possible way
and ans to yr que- it didint matter to moto ,its on charging or not, it was just n automated transformer decepticon .... XD
You never mentioned in the OP that your phone fell in water. =.=
chemicalrage said:
You never mentioned in the OP that your phone fell in water. =.=
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Click to collapse
it actually was never dropped in water... i did a not so simple splash test..... hahaha... but i agreed to ss guy as i knew anyway my cell had lost his warrenty...
I'm so sorry if I posted at wrong place plz help me out here. My phone is always restating even if I'm am not using it.. when ever it restart its battery goes down by 10 or 15 % and I'm so confused what to do...
What I have tried so far...
Factory reset... hard reset... deleting everything even used safe boot mode. .. rooted my phone installed rooted firmware then again unrooted it and installed official firmware... didn't install any apps on it? Removed formatted my ad card but problem still presist. . Plz help me out my mind is so blank as I'm not able to do anything except watching it going off then restarting .. for few minutes it stays on then again restart.... m so confused...
What happened to the phone before it start restarting itself?
Sent from my One using Tapatalk
thnanks for you intrest?
solace mukhtar said:
What happened to the phone before it start restarting itself?
Sent from my One using Tapatalk
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Click to collapse
I had brought it 2nd hand and I don't know what had happened to it?
but one thing is sure it just crashes and then restarts as it is not in warranty anymore so im confused what to do.. it restarts every time more than 20 times a day restarts even when not in use and some times it restarts when it is being used.. also 1 thing I noticed that it doesn't restart so much while it is being charged rest time god-forbid.. its like a piece of crap... when ever it reboots and restarts battery level goes crazy... I can share a battery screen shot if u want me to?