Hello im new in the forum i have the worst problem in the world Constantly restarting Lg G2 mini after screen time out. A month ago i buyed my Lg G2 mini and i love it everything was perfect very fast and no problem good baterry everything one day i change the sim card with a friend to call , i put back mine and the is when i lock my phone or the screen timeout (2 min o how much you want) when the screen goes off it instantly get the lg logo and restarts i left my phone for 5 hours and it restarted till the baterry goes down and shut down.. i make 10 hard resets i loaded a new rom i tryied everything looked everywhere wrote to lg (no answer) i left the phone 1 month in warranty and nothing they told me the is nothing that we can do.... im totally desesperated i can work hours with it there is no problem in the moment i left the phone or lock it it restarts again and again . Sorry for my bad english i need help to save my phone pls pls pls if any one have an idea what it can be pls let me now i can make a youtube video.
Can you capture a log when the issue happens?
Sent from my D620R [Stock 4.4.2]
juaka13 said:
Hello im new in the forum i have the worst problem in the world Constantly restarting Lg G2 mini after screen time out. A month ago i buyed my Lg G2 mini and i love it everything was perfect very fast and no problem good baterry everything one day i change the sim card with a friend to call , i put back mine and the is when i lock my phone or the screen timeout (2 min o how much you want) when the screen goes off it instantly get the lg logo and restarts i left my phone for 5 hours and it restarted till the baterry goes down and shut down.. i make 10 hard resets i loaded a new rom i tryied everything looked everywhere wrote to lg (no answer) i left the phone 1 month in warranty and nothing they told me the is nothing that we can do.... im totally desesperated i can work hours with it there is no problem in the moment i left the phone or lock it it restarts again and again . Sorry for my bad english i need help to save my phone pls pls pls if any one have an idea what it can be pls let me now i can make a youtube video.
Click to expand...
Click to collapse
So you already tried the factory reset?
It is on stock rom?
Than send it in for warranty or bring it back to where you bought it and claim a new one.
Zaaap72 said:
So you already tried the factory reset?
It is on stock rom?
Than send it in for warranty or bring it back to where you bought it and claim a new one.
Click to expand...
Click to collapse
Thats the worse they cant give me a new one because they dont have the same phone they stopped selling them. I wrote to lg for assistance but no response.
juaka13 said:
Thats the worse they cant give me a new one because they dont have the same phone they stopped selling them. I wrote to lg for assistance but no response.
Click to expand...
Click to collapse
If they can't give you the same phone again, they have to repair it or refund you.
With the money you get you can buy what ever you like.
juaka13 said:
Hello im new in the forum i have the worst problem in the world Constantly restarting Lg G2 mini after screen time out. A month ago i buyed my Lg G2 mini and i love it everything was perfect very fast and no problem good baterry everything one day i change the sim card with a friend to call , i put back mine and the is when i lock my phone or the screen timeout (2 min o how much you want) when the screen goes off it instantly get the lg logo and restarts i left my phone for 5 hours and it restarted till the baterry goes down and shut down.. i make 10 hard resets i loaded a new rom i tryied everything looked everywhere wrote to lg (no answer) i left the phone 1 month in warranty and nothing they told me the is nothing that we can do.... im totally desesperated i can work hours with it there is no problem in the moment i left the phone or lock it it restarts again and again . Sorry for my bad english i need help to save my phone pls pls pls if any one have an idea what it can be pls let me now i can make a youtube video.
Click to expand...
Click to collapse
Did you solve your problem? Mine has the same problem.
I broke the digityzer and bought a new one. After i replace the touch screen it started rebooting when the screen time out.
I tried everything i can remember (swap new touch screen with old one / factory settings / disable knock code as suggested on other sites ) with no luck.
Searching the web i found many people with this problem. Any help or info would be appreciated.
Did anybody solve the problem. I have the same issue after digitizer replacement.
Same issue
after many years, is there any update regard on this issue
Related
Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
I think Services center is the best , go their and they will repair your phone
if not , by new one
Re:
Mohamed Hashem said:
I think Services center is the best , go their and they will repair your phone
if not , by new one
Click to expand...
Click to collapse
thank you very much for your suggestion, that's last solution for my problem. i hope any others trick that i can doing again for my case.
because this phone is very important to me.
galieh said:
thank you very much for your suggestion, that's last solution for my problem. i hope any others trick that i can doing again for my case.
because this phone is very important to me.
Click to expand...
Click to collapse
man i'm sorry , but you have bricked Screen !
Hi
What do you want to do?
If your screen is broken, you could "do" something via ADB, but not so much.
PERHAPS you could delete your lockscreen (you can do, search), make the device boot wisthout sim cadr (=no pin), install (adb install) something like airdroid or similar (i do not know such apps), launch it (inside ADB with "am" + something) and hope you can "use" your phone via PC.
Ok looks more like SCI-FI!
galieh said:
Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
Click to expand...
Click to collapse
u really are in trouble
as from ur description I think u have dameged ur hw mainly lcd
nothing can be done without taking to cus. care.
as u were unlocked they will charge u.
try this
galieh said:
Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
Click to expand...
Click to collapse
My friend has a Mini Pro with broken lcd , he broke it 6 months back but he still manages to use till now with out any problem....
try flashing custom kernel and a new ROM , If that doesnt help.... u have to go to customer care..
Re:all
thanks all, but i'm sure that lcd is fine (maybe), because, before that (suddenly restart) my phone is allready fine with all function normally (although my lcd is broken but touch function is normal). until restart happen, my phone was not start up again. in lcd i see blank, no logo and anything. just vibrate 2 times. in that condition i think, i can make a call for test but the warning from sim operator said that my phone was turn off.
What do you want to do?
If your screen is broken, you could "do" something via ADB, but not so much.
PERHAPS you could delete your lockscreen (you can do, search), make the device boot wisthout sim cadr (=no pin), install (adb install) something like airdroid or similar (i do not know such apps), launch it (inside ADB with "am" + something) and hope you can "use" your phone via PC.
Ok looks more like SCI-FI!
Click to expand...
Click to collapse
for Publiuss, i hope you can give me tutorial how to controllling my phone via pc in condition my phone like now.
maybe use the usb cable to know that my phone (until flashing rom or kernel) was working or not, and if i can getting that, means, my phone trouble in lcd.
i will keep out for cust care if i can solving my trouble by self, because maybe if i have to go cust care they will charge me cost not much different with new buying this phone.
galieh said:
Dear All,
My xperia mini pro sk17i condition nowne.
Click to expand...
Click to collapse
Well Man i say is not software problem. If you flash stock firms, custom roms and kernels you manipulate all the system if the phone dont turn on is a ardware problem. Search a tuto how to open you phone and see if dont have nothing wrong. The conection screen "flex".you see all ok buy a new screen on eBay. Try. After all that phone is very important for you.
Press thnks if I helped to your mind.
Sent from my SK17i using xda premium
actually i had the exact same (or similar) problem after 6 months of ownership.
1) broken screen, dropped phone several times, everything still works no trouble
2) random restarts
3) boot problems, restarts got more frequent
4) can no longer boot, only a lit black screen, no SE logo
Does that sound familiar?
I understand it could be a HW problem but the only thing I can think of is the digitaliser/screen. Try to replace that and see far you get, you can find a replacement cheap from ebay (they come free with tools) and also disassembly guides are on ifixit
please post your results!!
Mini Pro screen is really vulnerable, so even a little defect can cause further issues.
I had a Mini Pro which its screen cracked when I dropped it, it was fully functionable for weeks then one Friday touchscreen didn't response anymore.
I visited a technician and paid about 4,000 Philippine pesos to get it fixed.
Second defect happened after I came back to Korea, when I dropped it toward the wooden frame of my bed.
At first the screen had several purple horizontal lines, then soon it completely blacked out.
It still exists inside my drawer, and since I loved its keypad, I recently ordered $20 screen set in Aliexpress.
I have a question: Did you fix your device after writing this thread? Was the problem related only with the screen?
Last night I was charging my phone while using the mobile hotspot app and it randomly just cut off and wont boot past the unable to check your software for corruption lock your bootloader screen or it wont show anything and just vibrate the whole time. any suggestions on what the problem might be and any solutions. Desperatly need to keep this phone goin
Welcome to the club. Sorry to tell you this, but it's dead. It has the bootloop of death. Mine had the same thing happen. Sometimes it will boot to that screen and turn off and other times it won't turn on at all. I just got mine back today from LG today. They replaced the motherboard for free. It's something to do with the solder joints.
Mine died today as well.how did you get in touch with lg? Thanks
help - i seem to have the exact same issue
my phone is doing the exact same thing. it suddenly just gets to the "device software cant' be verified..." screen then sometimes it goes to the LG screen and sometimes it just dies from there?
Should i be contacting LG for this ?
Will I loose root if I send it
dillonorden said:
Will I loose root if I send it
Click to expand...
Click to collapse
I realize you asked this over a week ago, and I assume you found your own answer, but in case anyone else finds this by search, yes, you will absolutely lose root. If you can get LG to fix it, they will replace the main board. But, your phone is completely dead unless you can get LG to fix it, so it's dead phone or stock phone, my friend. If you're not familiar with this issue, ask google about LG V10 bootloop. For fun, add the word "freezer" to your search. It's crazy, but it's a known thing with this and similar LG devices... g'luck.
erikalin said:
I realize you asked this over a week ago, and I assume you found your own answer, but in case anyone else finds this by search, yes, you will absolutely lose root. If you can get LG to fix it, they will replace the main board. But, your phone is completely dead unless you can get LG to fix it, so it's dead phone or stock phone, my friend. If you're not familiar with this issue, ask google about LG V10 bootloop. For fun, add the word "freezer" to your search. It's crazy, but it's a known thing with this and similar LG devices... g'luck.
Click to expand...
Click to collapse
Thank you. I need to get in touch with lg and get it fix. Im using a sony xperia z5c now and miss my phablet
Hi, somebody knows what to do in this situations? I am really without hope. I was texting on whatsapp and phone freeze for 5 minutes. I removed battery and try to reboot and It appeared this screen and only this screen. Cant go to recovery but I can go to download mode, I tried to refubrish some firmware with LGUP but the program give me an error. In download mode I see the phone on lg bridge but if I use lg tool flash it don't see it. I hope in some advice. Thanks
Did you try upgrade instead refurbish kdz ? Hope make alive you're mob.
i've tried all... upgrade, refurbish, upgrade fota. Always error. When I put it in the congelator fro 3-5 minutes seem better but it gave me always error, instead after a while out the congelator it wont boot up at all...
Blard23xx said:
i've tried all... upgrade, refurbish, upgrade fota. Always error. When I put it in the congelator fro 3-5 minutes seem better but it gave me always error, instead after a while out the congelator it wont boot up at all...
Click to expand...
Click to collapse
did you try lg bridge => update error recovery option. it will redownload the firmware and install freshly.
I tried and succesfull, but on reboot go on bootloop and nothing change (its disappeard green screen at least). Now I think Its a bootloop problem and so its fu**ed up. So frustrating
Well i got the same green screen and the bootloop also just some minutes ago. I can get into download mode, but my pc wont recognize the phone at all. After some time it will continue to bootloop from download mode also. After some cooling the phone boots into android, but after seconds it freezes and starts to bootloop.
Any idea what i could do with the phone to fix it? Im out of warranty, so it would cost too much to send it in to the repair shop.
same problem with me please help
How far out of warranty? LG's been taking care of people 18+ months out in some cases.
I bought my phone some 15 months ago. So i contacted LG and they offered a free check for the phone. If it is bootlooping they will try to repair it for free. If not reparable the store where i bought the phone will compensate me. Hope it all goes well.
I got this yesterday while playing a game. My sense is some thermal-related hardware failure.
My paranoid side is curious about the timing. I once had a VCR that broke THE DAY my warranty ran out. I'll update when I learn how T-Mobile deals with this, but I'm paying for insurance--so I may get a replacement (and another 15 months or so until the replacement "times out"?).
same problem here too :crying:
JThomas812 said:
same problem here too :crying:
Click to expand...
Click to collapse
same here since today!!! wtf never heard about it before
same here today
It's a bootloop guys. LG will most likely give you a repair even if out of warranty, you just need proof of purchase (I bought mine online so I just sent them the confirmation email).
In Youtube there are plenty of videos that claims they have fixed the bootloop issue by applying thermal paste or pads and comments in that videos prove it shurity. I am also interested to purchase lg v10 but after seeing this kind of issues i m little bit scared
same here .yesterday using facebook and then..boom...restart....bootloop....some time starts and freezes at 5 minutes. some times green screen. i enter download mode and reinstall firmaware but same story
Hello everybody !
Anybody have solve this problem?
I have the same green screen demi god handler.:crying:
When he's connect on PC, it is in Qualcomm HS USB mode.
Help us Please.:good:
Same problem here. I think it is bootloop and as much as I know only permanent solution is to replace the motherboard. But I have a problem about it, does anyone have any idea about the models of LG v10, since it has too many models, h960A, H960AY, H960TR etc. And mine is H960A but if i replace motherboard myself, should the new motherboard also be H960A or doesn't it matter?
and here comes one more ...
Written on messenger when it hung. Restarted and displayed the logo to become green.
Luckily, the phone is 11 months old. I miss it already, especially the camera
Same here today...
Hi everyone, I really hope somebody can help me with this.
My Mum made a Contract with the Provider o2-DE and they send her an Samsung Galaxy S7. That was in August 2016, the Contract ends in August 2018.
The only Issue she has with it is like I mentioned that the Device has serious Startup Problems, if she powers off the Device, it really becomes a Game of Luck to get it to Power on again.
First Question: Could this be related to the Device having too much Running-Time? (Like about 300+ Hours being on without a single reboot?)
Second Question: Could it be a Hardware Failure or like that o2 did send us a bricked Device which had this Problem from the Beginning?
The Device came with Android 6.0.1, We upgraded it to Android 7.0, we keep checking for Updates but we are kinda afraid of installing them since it needs about 4-5 Hard Reboots till it even starts installing the Update (Also afraid of bricking it because of the Boot Issues ) (And the Updates doesn't seem to bring any improvements related to this...)
And after installing Updates the Boot Issues are coming up again, the last Update even took me about 40-50 Reboots till the Device booted up normally again
Does anyone have an Idea what we could do next?
We eventually wanted to send it in for a Repair, but my Mum urgently needs to be available for Calls (like School of my Sis etc.) but o2 denied sending us an Replacement Device she can use till the S7 would be repaired (which according to the Repair Site might take about 5 Days)
I really hope someone here has any Advice
Have a nice day!
I see that phone has some crack on screen , and also I think that restart can be battery problem or problem on mainboard , it s better to send to Repair !
Teddy Lo said:
I see that phone has some crack on screen , and also I think that restart can be battery problem or problem on mainboard , it s better to send to Repair !
Click to expand...
Click to collapse
The Crack on the Screen is gladly only in the Tempered Glass though The Device always gets really hot during the restart loop and Battery drains like hell, so I suppose it's maybe even both the Battery and the Mainboard... Anyways, thank you for your Answer, I'll try to send it in
Teddy Lo said:
I see that phone has some crack on screen , and also I think that restart can be battery problem or problem on mainboard , it s better to send to Repair !
Click to expand...
Click to collapse
The Crack on the Screen is only in the Tempered Glass though The Device always gets really hot during the restart loop and Battery drains like hell, so I suppose it's maybe even both the Battery and the Mainboard... Anyways, thank you for your Answer, I'll try to send it in
delete
Hi, I'm new in this but I'm also desperate for help. For starters, I live in Venezuela so it's a bit troublesome to visit a proper tech service and stuff. Well, as I said in the title, the problem with my phone is that it keeps getting stuck in the LG logo. I've already flash it several times, but this solution only seems to work for a few days. I'll explain the problems in a chronological order
1) I dropped my phone in january and the screen broke, so I bought a new one along with a new touch screen. At that time, the only problem that I had was that, even though I had a SIM card in my phone, it didn't have any mobile network signal. I tried many things but gave up on that and the problem's still with me
2) In an attempt to fix that issue, I factory reseted my phone and since that time I got the feeling that something was off with my device but I dind't pay attention to it cos my phone was working appareantly fine
3)After that my device started to get laggy and I tought it was the battery because sometimes it was at 87% and when you turn it off and turn it on again, the battery was at 67% in an instant. It wasn't that bad so I kept using it like that
4) Sometime around last month my phone reboot itself (it was usual that when my device got reaaally laggy it reboots itself). The problem was that it got stuck in the LG logo so I look for solutions and end up flashing it.
5) It worked for a few weeks but the cycle started again. Laggy and then stuck in LG logo. I bought a new battery (wich works fine) thinking that this would solve the problem so I did a factory reset, flash it and then turn it on but the problem still didn't go away.
I'm desperate for help cos I need my phone to work and since I live in Venezuela, I really need the money and obviosuly, I can't afford to buy a new device. Could someone help me?
A little note here. I tried upgrading the software using "LG Mobile Support Tool 2014" but the app shuts down before downloading the upgrade. I don't know if it's due to my laptop being really old (Acer Aspire 5920). I know I have A LOT of troubles but I'm in need of a friendly help!