Hi, somebody knows what to do in this situations? I am really without hope. I was texting on whatsapp and phone freeze for 5 minutes. I removed battery and try to reboot and It appeared this screen and only this screen. Cant go to recovery but I can go to download mode, I tried to refubrish some firmware with LGUP but the program give me an error. In download mode I see the phone on lg bridge but if I use lg tool flash it don't see it. I hope in some advice. Thanks
Did you try upgrade instead refurbish kdz ? Hope make alive you're mob.
i've tried all... upgrade, refurbish, upgrade fota. Always error. When I put it in the congelator fro 3-5 minutes seem better but it gave me always error, instead after a while out the congelator it wont boot up at all...
Blard23xx said:
i've tried all... upgrade, refurbish, upgrade fota. Always error. When I put it in the congelator fro 3-5 minutes seem better but it gave me always error, instead after a while out the congelator it wont boot up at all...
Click to expand...
Click to collapse
did you try lg bridge => update error recovery option. it will redownload the firmware and install freshly.
I tried and succesfull, but on reboot go on bootloop and nothing change (its disappeard green screen at least). Now I think Its a bootloop problem and so its fu**ed up. So frustrating
Well i got the same green screen and the bootloop also just some minutes ago. I can get into download mode, but my pc wont recognize the phone at all. After some time it will continue to bootloop from download mode also. After some cooling the phone boots into android, but after seconds it freezes and starts to bootloop.
Any idea what i could do with the phone to fix it? Im out of warranty, so it would cost too much to send it in to the repair shop.
same problem with me please help
How far out of warranty? LG's been taking care of people 18+ months out in some cases.
I bought my phone some 15 months ago. So i contacted LG and they offered a free check for the phone. If it is bootlooping they will try to repair it for free. If not reparable the store where i bought the phone will compensate me. Hope it all goes well.
I got this yesterday while playing a game. My sense is some thermal-related hardware failure.
My paranoid side is curious about the timing. I once had a VCR that broke THE DAY my warranty ran out. I'll update when I learn how T-Mobile deals with this, but I'm paying for insurance--so I may get a replacement (and another 15 months or so until the replacement "times out"?).
same problem here too :crying:
JThomas812 said:
same problem here too :crying:
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Click to collapse
same here since today!!! wtf never heard about it before
same here today
It's a bootloop guys. LG will most likely give you a repair even if out of warranty, you just need proof of purchase (I bought mine online so I just sent them the confirmation email).
In Youtube there are plenty of videos that claims they have fixed the bootloop issue by applying thermal paste or pads and comments in that videos prove it shurity. I am also interested to purchase lg v10 but after seeing this kind of issues i m little bit scared
same here .yesterday using facebook and then..boom...restart....bootloop....some time starts and freezes at 5 minutes. some times green screen. i enter download mode and reinstall firmaware but same story
Hello everybody !
Anybody have solve this problem?
I have the same green screen demi god handler.:crying:
When he's connect on PC, it is in Qualcomm HS USB mode.
Help us Please.:good:
Same problem here. I think it is bootloop and as much as I know only permanent solution is to replace the motherboard. But I have a problem about it, does anyone have any idea about the models of LG v10, since it has too many models, h960A, H960AY, H960TR etc. And mine is H960A but if i replace motherboard myself, should the new motherboard also be H960A or doesn't it matter?
and here comes one more ...
Written on messenger when it hung. Restarted and displayed the logo to become green.
Luckily, the phone is 11 months old. I miss it already, especially the camera
Same here today...
Related
Hi.
I just got my p500 that went to repair( i bricked the phone) and they fixed it and updated to 2.2.2 but im having some issues.
The phone doesn't turn off the screen, even tough its set'd up to and i have to lock it in order to turn off the screen and sometimes just turn back on even without a text or call and i have to again lock it. Other problem is that the phone does not recognize that it's connected to the pc by usb.
I already tried do a reset by restoring the factory settings but it didn't solve anything.
Does anyone know how to fix this? I didn't want to sent it back to repair because it took a long time for they to fix it.
Thanks
All p500 tht was repaired by service hav this prob, I think its due to faulty motherboarf tht they using.
So that means that i will have to send it back =/ Theres really nothing i can do? I even thought it was all software related and if i flash the phone with the 2.2.2 room (im afraid that downgrading the room will brick the phone) but i don't know if this is possible to do with 2.2.2 and because i haven't found how to root this version.
I had the same problem too after get back my O1 from warranty, really feel disappointed with the service.
Anybody can help except sending back to that stupid service centre ?
Did yours took too long to? Mine took almost a month to get back from repair and it came with all this problems.
Im disapointed with the service too.
You should hav been careful in the first place.
Its a dead end now.
I don't see how its a dead end now.
I should have been careful at the first time while was trying different rooms with different methods and that's why the phone died. I sent it to repair and they replaced the motherboard from what i understood. So if it a new motherboard and i havent change anything since and im having these problems i don't see it as a dead end but as a responsibility from lg or the company that repaired the phone and my provider to repair ir. So maybe the first time since it was my fault it would be my responsibility , but they didn't question that and i didn't say anything. After they repair it but with a malfunctioning piece it's their responsibility to fix it. At least that is how i see it.
Im going to have to sent it back to warranty to repair and i hope it doesn't come with the same problems again.
Ok its not a dead end oO''
I understand ur rage... But I jst warning other users to take precautions while messing with the phone. Or they wud also qq over a bricked box..
Gudluck with the service..
Cheers.
Thanks.
I subscribe your adivce.
I have been thinking of reinstall the firmware(the original from lg) to see if it solves the problem, but im having a issue. I can't connect the phone to the computer(only transferring things to the sd card and install or open from there) and i don't know if i can root it with this version i have now, 2.2.2.
Does anyone know how can i do this with the android version and without connecting it to the pc?
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Edit the title as [solved].
Goodjob bro.
Cheers.
Done.
Thanks
Thx a lot to griffin_1.
I tried ur "secret menu code" to reset the phone & it is really work , now problem solved.
No need to waste time back to the lg centre.
You're welcome. Glad i could help and that sending the phone to lg could be avoided in this situation.
Oh man you saved my life. I don't know how to thank you. Thanks, thanks, thanks a lot, it really worked.
Thanks griffin_1.
I had the same problem and i was going to send it back to LG service. but ive fixed it with the secret code . Thanks again.
hey people i did send my lg p500 to repair becouse something went wrong the change my mainboard and the ime well done , then i got the 2.2.1 as stock rom
good then i did upgrade to Noijins megatron then the problem starts sometimes
if i just use power amp and want to go to the facebook app the phone simply start blinking the buttons like u would overclock your phone.
then it just reboot from alone i think i got the problem 4 or 5 times a day and i simply start beliving that maybe the gprs or the module might be done for the internet.
so i think should i send it to the repair again ? i even try to flash my baseband
same error at the new roms.
i hope you can help me griffin
got the same trouble like u since lg change my motherboard.
griffin_1 said:
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Click to expand...
Click to collapse
try this
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
silver1704 said:
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
Click to expand...
Click to collapse
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Envious_Data said:
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Click to expand...
Click to collapse
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
silver1704 said:
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
Click to expand...
Click to collapse
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Envious_Data said:
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Click to expand...
Click to collapse
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
silver1704 said:
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
Click to expand...
Click to collapse
Z2 suffered alot of manufacturing issues so it is posible a part on a well kept device can break, like my Z2 vibrator motor randomly stopped yet i never dropped it
I've got same problem..did you fixed it? Advice me plz..
Sent from my D6503 using XDA Free mobile app
my has phone automatically factory reset every thing even the SD card
how can I restore my SD card ?????
Hello friends, a few weeks ago I was using my cell normally and suddenly resumed. Wanting to use it again I realized I did not pass the LG logo screen. At the time I thought it was just that the software was failing. To take the service technician, after 4 days I said no rom had found on the internet. (I live in Mexico, and the city is small so there are not many specialists). I myself then started looking for the solution until you get to this page. Download Two rom, I think it was the 19b and 22a KDZ If I remember correctly. I went with the technical and I gave this product then tested one of the two operating systems but said I had only worked for a while and then returned to the screen logo. When I return my phone, no longer it worked. I press for a full day the power button and nothing happened.
My question is: Is it a hardware problem? it has a solution? battery problem maybe? I have to change the logic board? please them greatly appreciate your help, thank you very much.
Nobody has answered, sorry. It is definitely a known hardware problem. Unfortunately, you will have to warranty return it or swap it through your carrier.
Santisuigeneris said:
Hello friends, a few weeks ago I was using my cell normally and suddenly resumed. Wanting to use it again I realized I did not pass the LG logo screen. At the time I thought it was just that the software was failing. To take the service technician, after 4 days I said no rom had found on the internet. (I live in Mexico, and the city is small so there are not many specialists). I myself then started looking for the solution until you get to this page. Download Two rom, I think it was the 19b and 22a KDZ If I remember correctly. I went with the technical and I gave this product then tested one of the two operating systems but said I had only worked for a while and then returned to the screen logo. When I return my phone, no longer it worked. I press for a full day the power button and nothing happened.
My question is: Is it a hardware problem? it has a solution? battery problem maybe? I have to change the logic board? please them greatly appreciate your help, thank you very much.
Click to expand...
Click to collapse
My friend just brought over two of the same models for me to 'fix'. Both are stuck on the LG start screen.
I managed to boot in recovery mode and selected factory reset. After about half an hour being stuck on the start screen, it began to perform the factory reset. After connecting to the WIFI in my house it got stuck on the Start screen again.
This is all while I'm downloading the kdz file in the background.
Try this guide. That's what I plan to do.
Last night I was charging my phone while using the mobile hotspot app and it randomly just cut off and wont boot past the unable to check your software for corruption lock your bootloader screen or it wont show anything and just vibrate the whole time. any suggestions on what the problem might be and any solutions. Desperatly need to keep this phone goin
Welcome to the club. Sorry to tell you this, but it's dead. It has the bootloop of death. Mine had the same thing happen. Sometimes it will boot to that screen and turn off and other times it won't turn on at all. I just got mine back today from LG today. They replaced the motherboard for free. It's something to do with the solder joints.
Mine died today as well.how did you get in touch with lg? Thanks
help - i seem to have the exact same issue
my phone is doing the exact same thing. it suddenly just gets to the "device software cant' be verified..." screen then sometimes it goes to the LG screen and sometimes it just dies from there?
Should i be contacting LG for this ?
Will I loose root if I send it
dillonorden said:
Will I loose root if I send it
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Click to collapse
I realize you asked this over a week ago, and I assume you found your own answer, but in case anyone else finds this by search, yes, you will absolutely lose root. If you can get LG to fix it, they will replace the main board. But, your phone is completely dead unless you can get LG to fix it, so it's dead phone or stock phone, my friend. If you're not familiar with this issue, ask google about LG V10 bootloop. For fun, add the word "freezer" to your search. It's crazy, but it's a known thing with this and similar LG devices... g'luck.
erikalin said:
I realize you asked this over a week ago, and I assume you found your own answer, but in case anyone else finds this by search, yes, you will absolutely lose root. If you can get LG to fix it, they will replace the main board. But, your phone is completely dead unless you can get LG to fix it, so it's dead phone or stock phone, my friend. If you're not familiar with this issue, ask google about LG V10 bootloop. For fun, add the word "freezer" to your search. It's crazy, but it's a known thing with this and similar LG devices... g'luck.
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Click to collapse
Thank you. I need to get in touch with lg and get it fix. Im using a sony xperia z5c now and miss my phablet
Hi, I'm new in this but I'm also desperate for help. For starters, I live in Venezuela so it's a bit troublesome to visit a proper tech service and stuff. Well, as I said in the title, the problem with my phone is that it keeps getting stuck in the LG logo. I've already flash it several times, but this solution only seems to work for a few days. I'll explain the problems in a chronological order
1) I dropped my phone in january and the screen broke, so I bought a new one along with a new touch screen. At that time, the only problem that I had was that, even though I had a SIM card in my phone, it didn't have any mobile network signal. I tried many things but gave up on that and the problem's still with me
2) In an attempt to fix that issue, I factory reseted my phone and since that time I got the feeling that something was off with my device but I dind't pay attention to it cos my phone was working appareantly fine
3)After that my device started to get laggy and I tought it was the battery because sometimes it was at 87% and when you turn it off and turn it on again, the battery was at 67% in an instant. It wasn't that bad so I kept using it like that
4) Sometime around last month my phone reboot itself (it was usual that when my device got reaaally laggy it reboots itself). The problem was that it got stuck in the LG logo so I look for solutions and end up flashing it.
5) It worked for a few weeks but the cycle started again. Laggy and then stuck in LG logo. I bought a new battery (wich works fine) thinking that this would solve the problem so I did a factory reset, flash it and then turn it on but the problem still didn't go away.
I'm desperate for help cos I need my phone to work and since I live in Venezuela, I really need the money and obviosuly, I can't afford to buy a new device. Could someone help me?
A little note here. I tried upgrading the software using "LG Mobile Support Tool 2014" but the app shuts down before downloading the upgrade. I don't know if it's due to my laptop being really old (Acer Aspire 5920). I know I have A LOT of troubles but I'm in need of a friendly help!