(HELP) Charging phone and it randomly turned off and wont boot - T-Mobile LG V10 Q&A, Help & Troubleshooting

Last night I was charging my phone while using the mobile hotspot app and it randomly just cut off and wont boot past the unable to check your software for corruption lock your bootloader screen or it wont show anything and just vibrate the whole time. any suggestions on what the problem might be and any solutions. Desperatly need to keep this phone goin

Welcome to the club. Sorry to tell you this, but it's dead. It has the bootloop of death. Mine had the same thing happen. Sometimes it will boot to that screen and turn off and other times it won't turn on at all. I just got mine back today from LG today. They replaced the motherboard for free. It's something to do with the solder joints.

Mine died today as well.how did you get in touch with lg? Thanks

help - i seem to have the exact same issue
my phone is doing the exact same thing. it suddenly just gets to the "device software cant' be verified..." screen then sometimes it goes to the LG screen and sometimes it just dies from there?
Should i be contacting LG for this ?

Will I loose root if I send it

dillonorden said:
Will I loose root if I send it
Click to expand...
Click to collapse
I realize you asked this over a week ago, and I assume you found your own answer, but in case anyone else finds this by search, yes, you will absolutely lose root. If you can get LG to fix it, they will replace the main board. But, your phone is completely dead unless you can get LG to fix it, so it's dead phone or stock phone, my friend. If you're not familiar with this issue, ask google about LG V10 bootloop. For fun, add the word "freezer" to your search. It's crazy, but it's a known thing with this and similar LG devices... g'luck.

erikalin said:
I realize you asked this over a week ago, and I assume you found your own answer, but in case anyone else finds this by search, yes, you will absolutely lose root. If you can get LG to fix it, they will replace the main board. But, your phone is completely dead unless you can get LG to fix it, so it's dead phone or stock phone, my friend. If you're not familiar with this issue, ask google about LG V10 bootloop. For fun, add the word "freezer" to your search. It's crazy, but it's a known thing with this and similar LG devices... g'luck.
Click to expand...
Click to collapse
Thank you. I need to get in touch with lg and get it fix. Im using a sony xperia z5c now and miss my phablet

Related

[Solved] [help] having some problems with p500 after repair

Hi.
I just got my p500 that went to repair( i bricked the phone) and they fixed it and updated to 2.2.2 but im having some issues.
The phone doesn't turn off the screen, even tough its set'd up to and i have to lock it in order to turn off the screen and sometimes just turn back on even without a text or call and i have to again lock it. Other problem is that the phone does not recognize that it's connected to the pc by usb.
I already tried do a reset by restoring the factory settings but it didn't solve anything.
Does anyone know how to fix this? I didn't want to sent it back to repair because it took a long time for they to fix it.
Thanks
All p500 tht was repaired by service hav this prob, I think its due to faulty motherboarf tht they using.
So that means that i will have to send it back =/ Theres really nothing i can do? I even thought it was all software related and if i flash the phone with the 2.2.2 room (im afraid that downgrading the room will brick the phone) but i don't know if this is possible to do with 2.2.2 and because i haven't found how to root this version.
I had the same problem too after get back my O1 from warranty, really feel disappointed with the service.
Anybody can help except sending back to that stupid service centre ?
Did yours took too long to? Mine took almost a month to get back from repair and it came with all this problems.
Im disapointed with the service too.
You should hav been careful in the first place.
Its a dead end now.
I don't see how its a dead end now.
I should have been careful at the first time while was trying different rooms with different methods and that's why the phone died. I sent it to repair and they replaced the motherboard from what i understood. So if it a new motherboard and i havent change anything since and im having these problems i don't see it as a dead end but as a responsibility from lg or the company that repaired the phone and my provider to repair ir. So maybe the first time since it was my fault it would be my responsibility , but they didn't question that and i didn't say anything. After they repair it but with a malfunctioning piece it's their responsibility to fix it. At least that is how i see it.
Im going to have to sent it back to warranty to repair and i hope it doesn't come with the same problems again.
Ok its not a dead end oO''
I understand ur rage... But I jst warning other users to take precautions while messing with the phone. Or they wud also qq over a bricked box..
Gudluck with the service..
Cheers.
Thanks.
I subscribe your adivce.
I have been thinking of reinstall the firmware(the original from lg) to see if it solves the problem, but im having a issue. I can't connect the phone to the computer(only transferring things to the sd card and install or open from there) and i don't know if i can root it with this version i have now, 2.2.2.
Does anyone know how can i do this with the android version and without connecting it to the pc?
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Edit the title as [solved].
Goodjob bro.
Cheers.
Done.
Thanks
Thx a lot to griffin_1.
I tried ur "secret menu code" to reset the phone & it is really work , now problem solved.
No need to waste time back to the lg centre.
You're welcome. Glad i could help and that sending the phone to lg could be avoided in this situation.
Oh man you saved my life. I don't know how to thank you. Thanks, thanks, thanks a lot, it really worked.
Thanks griffin_1.
I had the same problem and i was going to send it back to LG service. but ive fixed it with the secret code . Thanks again.
hey people i did send my lg p500 to repair becouse something went wrong the change my mainboard and the ime well done , then i got the 2.2.1 as stock rom
good then i did upgrade to Noijins megatron then the problem starts sometimes
if i just use power amp and want to go to the facebook app the phone simply start blinking the buttons like u would overclock your phone.
then it just reboot from alone i think i got the problem 4 or 5 times a day and i simply start beliving that maybe the gprs or the module might be done for the internet.
so i think should i send it to the repair again ? i even try to flash my baseband
same error at the new roms.
i hope you can help me griffin
got the same trouble like u since lg change my motherboard.
griffin_1 said:
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Click to expand...
Click to collapse
try this
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

[Q] Help! New Galaxy S Advance Bricked After ODIN Upgrade!

Hi People of the world! As you can see im new to here so yeah i just might be in the wrong section...
So, I just got my shiny android a week ago, and know it sits on my desk, lifeless, like a brick. Like literally its dead! I don't know if I can fix it or the BIOS (if theres one in Samsung Galaxies) is fried, or maybe the motherboard is fried, or the battery overcharged, etc. But I just cant do anything! I'm totally out of ideas!
Heres the problem, I first rooted my android successfully, and played around with my android a while. But as you expect I just coudn't wait for the jelly bean update! So, I desided I would give a try to take the Russian firmware instead. That was already a bad idea, but I read on some threads that it would work fine, so I downloaded one from Sammobile.com. The real mistake? I downloaded the wrong phone. I own a Samsung Galaxy S Advance NFC Version;GT-I9070P The one I downloaded was UnNFC version; GT-I9070. Well, I didn't realize that, and proceeded with entering download mode and eventually flashing the PDA file from Sammobile with ODIN. So I pressed start. It started the process, and after 5 min it said in blue: RESET. I saw the phone rebooting. Now, another big mistake: I started touching the power button, which I shouldn't have done. Then, instead of waiting, as soon as seeing the thing wasnt booting, I took out the battery and unplugged the USB cable. Then after a while the PASS appeared in green. So it went successfully? NONONO Now it wont boot! More specifically, it wont TURN ON! like it wont whow any sign of life. As if it had no battery or USB.
Today I discovered, If I hold Vol UP+Power+Home when its connected to my PC, it makes the beep, shows that it failed to install the driver for "U8500 USB ROM" What the (*^&(&%*(&^&* is that??? Also, in 5 seconds, the device disappears, meaning that I must hold the button combo for another 20 seconds.
So, I've got no connectivity to ODIN, nor Kies, and I cant go into download mode, nor recovery mode.
Any Help?
Pleeaase if you can help youre a super god of androids!
ok, so if I understand correctly, You can't even turn on a phone - no samsung logo, no yellow triangle, nothing, right?
MikeSome1 said:
ok, so if I understand correctly, You can't even turn on a phone - no samsung logo, no yellow triangle, nothing, right?
Click to expand...
Click to collapse
Exactly. Nothing at all.
The only evidence that its not fried is that the computer detects it as U8500 USB ROM for 5 seconds whenever i hold the power button or any combination. Nothing on the phone though.
Hey
Hey man got the same problem... I have put mine to a service center i will see what the'll do
pafiking said:
Hey man got the same problem... I have put mine to a service center i will see what the'll do
Click to expand...
Click to collapse
Yeah i think I should take it to service too, but I want to try at least first:cyclops:
I've just repeated exactly the same steps as the OP on my GT-9070P and have "successfully" bricked my two-week-old phone. If someone happens to find a solution, please share. :crying:
Lynnfield4000 said:
I've just repeated exactly the same steps as the OP on my GT-9070P and have "successfully" bricked my two-week-old phone. If someone happens to find a solution, please share. :crying:
Click to expand...
Click to collapse
Ikr its really bad to break your phone as soon as i get it. Worse, for me its a few of days to my birthday! Worse thing that could happen. I will PM you if i happen to find a good solution. Also, to make it really the worst thing, the GT-I9070 is one of the less popular phones (not like the s3). The NFC version? Even rarer! So not only are there not many developers working for that phone, not many people have really encountered problems with the phone at all.
Surge
Surge411 said:
Ikr its really bad to break your phone as soon as i get it. Worse, for me its a few of days to my birthday! Worse thing that could happen. I will PM you if i happen to find a good solution. Also, to make it really the worst thing, the GT-I9070 is one of the less popular phones (not like the s3). The NFC version? Even rarer! So not only are there not many developers working for that phone, not many people have really encountered problems with the phone at all.
Surge
Click to expand...
Click to collapse
Please help! I also bricked my Samsung S Advance I9070P after downgrading from JB to GB, since JB was updated for India I9070...but the phone bricked after downgrade. Everything was successful and it had auto-rebooted after the downgrade and stuck with Start up screen. When I removed battery and tried again..it bricked! No recovery mode, No download mode, no power on.
Surge411 said:
Ikr its really bad to break your phone as soon as i get it. Worse, for me its a few of days to my birthday! Worse thing that could happen. I will PM you if i happen to find a good solution. Also, to make it really the worst thing, the GT-I9070 is one of the less popular phones (not like the s3). The NFC version? Even rarer! So not only are there not many developers working for that phone, not many people have really encountered problems with the phone at all.
Surge
Click to expand...
Click to collapse
So you find any solution? I have a similar problem right now.

Dead wifi on p769?

Hey guys,
I gave my old p769 to my pops, and some time ago he complained that his wifi stopped working. He's not fully sure what he did, he thinks maybe he pressed some button combination that disabled wifi? Anyways, I decided to use LG's mobile support tool to flash a fully stock V20H kdz on the phone; maybe flashing full stock might fix the wifi...it didn't. In stock I can press the icon into ON, but when I go into the wifi menu it shows no networks and the button goes back to OFF. In addition, at that point it won't allow me to turn the wifi back on. In custom ROMs, it won't allow me to turn the wifi at all, the icon is "faded out" in both settings and quicksettings. My dad told me that he does drop the phone a lot, and although the screen is intact, there appears to be some fuzziness on the screen. So...is the wifi dead?? I've attached some pics of the "fuzziness" from the phone's screen. Thanks!
Maybe a connection somewhere in the phone got disconnected since he does drop the phone alot. Also the fuzziness on the screen might be from the drops too.
Sounds similar to the behavior of my p760. WiFi dead, no reflashing or resetting helped. I don't know a solution though. I still had warranty and LG exchanged the mainboard. (I can look up the tests and what they did, if you're interested.)
mendacium said:
Sounds similar to the behavior of my p760. WiFi dead, no reflashing or resetting helped. I don't know a solution though. I still had warranty and LG exchanged the mainboard. (I can look up the tests and what they did, if you're interested.)
Click to expand...
Click to collapse
Don't worry about it. So, it's been a while. My dad finally got the phone checked out, and turns out the numerous falls messed with some of the internals and thus wifi is dead. They said they could fix it but in exchange Bluetooth wouldn't work? But either way, my parents opted to use my sister's older phone, a Samsung Galaxy Exhibit (t599) and got him a MUCH BIGGER case.
Can't help but feel a bit salty as it was the 1st phone I ever fully tweaked thanks to XDA. But stuff happens. Thanks anyway! And thanks to all who made this phone a much more enjoyable experience, from xposed devs to CM11, to all who helped me fix my p769 after I thought I bricked it like a million times. You guys are all awesome

BRICKED LG G5 help me please!

I have an at&t lg g5, it is not rooted or modded in any way. I was using it normally, fb and text, basic stuff, then it shut off. Started to cycle though the boot screens...lg start then att in a boot loading screen cycle about 4 times or so then i got the warning your phone MAY be CORRUPTED!? NOTIFICATION ....then BRICK. IT won't turn on and I had not backed all of my pix and info up to my sd, which is ok. I already have a replacement from ATT and haven't yet sent my now PAPERWEIGHT original in and i have a fresh new exact replacement with me. I've searched and googled and searched for anything that I can think of to just get the pix and video off the 1st G5 that I, stupidly, didn't back up. I have to send the broken one back and if anyone can help me get the stuff I need off it before I send it back I will be forever grateful. This is a death cry for help.
If I connect it to a pc nothing....no lights no vibrate when i hold the on button NOTHING it'ss dead. I just want the files off it then i have a new one in my Hand. I don't know what to do besides ask the smart ppl here for help.
thank you to anyone for input and if someone can help i will be forever grateful.
Boot into download and use send_command to send the ls command, I had this issue too!
Hey I had a phone for one day and it powered off and wouldn't boot back up. Any ideas?
Sent from my LG-H820 using XDA-Developers mobile app
SadJamiee said:
I have an at&t lg g5, it is not rooted or modded in any way. I was using it normally, fb and text, basic stuff, then it shut off. Started to cycle though the boot screens...lg start then att in a boot loading screen cycle about 4 times or so then i got the warning your phone MAY be CORRUPTED!? NOTIFICATION ....then BRICK. IT won't turn on and I had not backed all of my pix and info up to my sd, which is ok. I already have a replacement from ATT and haven't yet sent my now PAPERWEIGHT original in and i have a fresh new exact replacement with me. I've searched and googled and searched for anything that I can think of to just get the pix and video off the 1st G5 that I, stupidly, didn't back up. I have to send the broken one back and if anyone can help me get the stuff I need off it before I send it back I will be forever grateful. This is a death cry for help.
If I connect it to a pc nothing....no lights no vibrate when i hold the on button NOTHING it'ss dead. I just want the files off it then i have a new one in my Hand. I don't know what to do besides ask the smart ppl here for help.
thank you to anyone for input and if someone can help i will be forever grateful.
Click to expand...
Click to collapse
I had a couple of phones like that at work. What we did to fix some of the phones was we took the board out of the phone and put the board into an IC Heater/Oven. After the board came out and we put everything back together we turned on the phone with almost no hope of it working and what do you know. It worked. We figured that over time the solder used to hold pieces of the board together became weaker and loosen the ICs on the board. Thus, turning the phone into a brick. What the IC Heater/Oven does to the board is it reheats the solder and reinforces them. Keep in mind though that this method is experimental and we were able to achieve a 60% success rate in repairing phones that were in that brick state. Sorry for the late reply. Thought I shared our methods on fixing this issue.

Demigod Crash Handler LG v10

Hi, somebody knows what to do in this situations? I am really without hope. I was texting on whatsapp and phone freeze for 5 minutes. I removed battery and try to reboot and It appeared this screen and only this screen. Cant go to recovery but I can go to download mode, I tried to refubrish some firmware with LGUP but the program give me an error. In download mode I see the phone on lg bridge but if I use lg tool flash it don't see it. I hope in some advice. Thanks
Did you try upgrade instead refurbish kdz ? Hope make alive you're mob.
i've tried all... upgrade, refurbish, upgrade fota. Always error. When I put it in the congelator fro 3-5 minutes seem better but it gave me always error, instead after a while out the congelator it wont boot up at all...
Blard23xx said:
i've tried all... upgrade, refurbish, upgrade fota. Always error. When I put it in the congelator fro 3-5 minutes seem better but it gave me always error, instead after a while out the congelator it wont boot up at all...
Click to expand...
Click to collapse
did you try lg bridge => update error recovery option. it will redownload the firmware and install freshly.
I tried and succesfull, but on reboot go on bootloop and nothing change (its disappeard green screen at least). Now I think Its a bootloop problem and so its fu**ed up. So frustrating
Well i got the same green screen and the bootloop also just some minutes ago. I can get into download mode, but my pc wont recognize the phone at all. After some time it will continue to bootloop from download mode also. After some cooling the phone boots into android, but after seconds it freezes and starts to bootloop.
Any idea what i could do with the phone to fix it? Im out of warranty, so it would cost too much to send it in to the repair shop.
same problem with me please help
How far out of warranty? LG's been taking care of people 18+ months out in some cases.
I bought my phone some 15 months ago. So i contacted LG and they offered a free check for the phone. If it is bootlooping they will try to repair it for free. If not reparable the store where i bought the phone will compensate me. Hope it all goes well.
I got this yesterday while playing a game. My sense is some thermal-related hardware failure.
My paranoid side is curious about the timing. I once had a VCR that broke THE DAY my warranty ran out. I'll update when I learn how T-Mobile deals with this, but I'm paying for insurance--so I may get a replacement (and another 15 months or so until the replacement "times out"?).
same problem here too :crying:
JThomas812 said:
same problem here too :crying:
Click to expand...
Click to collapse
same here since today!!! wtf never heard about it before
same here today
It's a bootloop guys. LG will most likely give you a repair even if out of warranty, you just need proof of purchase (I bought mine online so I just sent them the confirmation email).
In Youtube there are plenty of videos that claims they have fixed the bootloop issue by applying thermal paste or pads and comments in that videos prove it shurity. I am also interested to purchase lg v10 but after seeing this kind of issues i m little bit scared
same here .yesterday using facebook and then..boom...restart....bootloop....some time starts and freezes at 5 minutes. some times green screen. i enter download mode and reinstall firmaware but same story
Hello everybody !
Anybody have solve this problem?
I have the same green screen demi god handler.:crying:
When he's connect on PC, it is in Qualcomm HS USB mode.
Help us Please.:good:
Same problem here. I think it is bootloop and as much as I know only permanent solution is to replace the motherboard. But I have a problem about it, does anyone have any idea about the models of LG v10, since it has too many models, h960A, H960AY, H960TR etc. And mine is H960A but if i replace motherboard myself, should the new motherboard also be H960A or doesn't it matter?
and here comes one more ...
Written on messenger when it hung. Restarted and displayed the logo to become green.
Luckily, the phone is 11 months old. I miss it already, especially the camera
Same here today...

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