Related
First off: Let me clarify that I searched the forums but could not find any thread that described my problem. If this has already been answered, please help me close this thread.
I'd been running the Desire V5 Android build with Jul 23rd zImage for a while now without any problems.
I recently started having lag, slowdown and non-responsive touchscreen (I'd have to wake my device many times before it started responding). Last evening, it stopped responding completely. I pulled the battery and booted back to Windows, only to see that that touchscreen wasn't working even there!
Worried, I flashed the shipped ROM for my T-Mo HD2 - no SPL (RUU_Leo_1_5_TMOUS_2.10.531.1_Radio_Signed_15.34.50.07U_2.08.50.08_2_Ship) and the touchscreen started working again.
I thought everything was fine and started Android, and found that the touchscreen stopped working.
Now, even reflashing the shipped ROM doesn't seem to do anything.
What can I do? Should I do a Task <what>? Has anyone seen/had this problem before? I'm hoping it isn't defective hardware.
Ok, got it working
Ok, I got it working again.
1. I did a Task 29 using (http://forum.xda-developers.com/showthread.php?t=644781&highlight=Task29, ShaDrac's repack).
2. Flashed a ROM (I used the T-Mobile stock ROM, but I guess anything else would have worked too).
Hope this helps if someone else faces the same problem!
I wonder why this happened, though.
Im glad you got it fixed
Maybe you can put a [fixed] or something in the thread title to help others?
Just a thought
lonelykatana said:
Im glad you got it fixed
Maybe you can put a [fixed] or something in the thread title to help others?
Just a thought
Click to expand...
Click to collapse
Guess I spoke too soon! The problem is back, and this time I didn't even boot into Android. Guess it's the hardware. I'll just have to install the stock ROM with SPL and go back to T-Mobile!
ananthb said:
Guess I spoke too soon! The problem is back, and this time I didn't even boot into Android. Guess it's the hardware. I'll just have to install the stock ROM with SPL and go back to T-Mobile!
Click to expand...
Click to collapse
I have the same problem. Right now, I think it's the hardware. Just sat down the other day with my HD2 in my pocket. Maybe it has been bent or something like that. I don't know....
the same thing is happening to me..at first if i locked my phone and the screen wudnt respond..now it wont respond at all..i tried flashing it..still not working!!..has to be something with android..i installed a new android build the day b4....or the new cookies home tab replacement...i installed that too...dont kno wat to do now...
I have had the same exact problem.. the touchscreen stopped working when my friends and some chicks were taking pic (EMBARASSING ) ).. and i even tried it on windows mobile, didnt work. tried that yellowish button in the back of the phone to reset it.. nothing happened.. so i plugged in my phone to charge up (IN WINDOWS since i couldnt boot into android.) It was charging the whole night, and when i woke up the issue is gone, havent had it at all after that.
i am almost positive its hardware; you all are describing the same exact problem i had a month back. i finally had enough and called htc, found out the phones are warrantied for a year and sent it in for repairs. took about 3 weeks and my phone was back, 100% fixed and cost me nothing out of pocket (well except the cost of shipping the phone to them). instead of fighting it, call htc......i was so glad when i got this problem fixed it was so damn annoying! good luck all
Thread moved to Q&A.
I had the same problem a few months back. It is certainly hardware. I had this problem before android was available on our hd2's. I task29'd it, flashed to stock rom, and reverted to stock spl. Nothing fixed it so I had to send it back to T-Mobile.
Sent from my HTC HD2 using XDA App
Hello fellow HTC HD2 users,
I have a problem with my HTC HD2 for some time, its in the touchscreen and the problem is that in the beginning my phone sometimes wouldnt respond, random locks, and a weird defect that causes a problem so i cant touch the W key on the onscreen keybord .. on all ROM/RADIO combi ive tried, also on Android builds from my SD.
But today my phone screen is black and frozen it seems, even the bootloader is a black screen, i tryed a new HSPL flash, Radio actualy everything, but it seems that its dead (only backlight lights up).
Now ive read something about older batches of phones that have this problem .. now my brother also has a HTC HD2 but got it later then me, and first thing that i noticed when i wanted to flash his software, was that he already had the 1.66 rom, while mine was with 1.48 out of the box. (ye its software but ..)
I will return it to the store ofcourse. (reflashed stock spl/rom from htc site with sd card method, just 2 days ago )
Anyone know if they will replace my phone for a new one?
Or will they just fit in a new screen?
Or mabye some tips to solve this problem?
Thanks
Tips to help you solve it ? i doubt there is .
But it may be the screen is defected .. did you drop it on the floor or something ?
And since the problem is in Android AND WinMo thenyou should consider a replacement .
Good Luck
I did bring it to the store today, now 3-4 weeks without my HD2 :'(
Anyway, no it never dropped, i always take good care of my phone, expecialy with a big screen as the HD2, it seems that this problem lies in older devices of the HD2.
Btw check this:
http://wmpoweruser.com/strange-htc-hd2-touch-screen-behaviour-is-your-device-affected/
The youtube video shows what i ment in the OP, screen 1 is MY phone, screen 2 is my Brothers phone (not actualy on that vid, but its the same resemblance).
Maybe helping people that have the same problem.
UPDATED:-
A lot of member found that software fix is working. Please read throught the thread.
I found out that a lot of people using Mozart have this problem. And many blame this on software.
But its not. Its hardware problem. I create this thread to solve this once and for all. If your screen is unresponsive after wakeup from sleep, its HTC LCD touch screen problem. Send it back to HTC.
It happened to my HTC Mozart too. I send it back and I got a new HTC Mozart. The screen is super reponsive.
My Mozart is fine, push the power button and immediatly as the screen lights up slide my finger upwards and it unlocked perfectly and responds normally
Although I have had it where I unlock the device and something happens and then the screen doesn't respond. I then just lock it, unlock it and its fine. I say something happens as I really dunno what happens and can't really remember but it was not just a wake up from sleep thing.
That has only happened twice or so.
Thanks KK. I too thought it was software problem. Will send my device to service center after the festive holidays.
i think this is software .Forum in China, many people brush t-mobile's rom, this is no problem .and you can set a screen password key,This problem will be much better
Microsoft officials have told htc this problem
it's a software problem confirm
when you send it back theyll just ship you back a new calibrated screen mozart with the same hardware, becaue when i broungt my mozart to a htc service center in thailand they told me that the factory rom is defected and need to be calibrated, so i let them calibrate the screen for me. After half an hour i got my phone back with super responsive screen. no more lockscreen lag or slide to answer/endcall problem
edt*
some of my friends fixed it by flashinh a new rom
Ouykung said:
it's a software problem confirm
when you send it back theyll just ship you back a new calibrated screen mozart with the same hardware, becaue when i broungt my mozart to a htc service center in thailand they told me that the factory rom is defected and need to be calibrated, so i let them calibrate the screen for me. After half an hour i got my phone back with super responsive screen. no more lockscreen lag or slide to answer/endcall problem
edt*
some of my friends fixed it by flashinh a new rom
Click to expand...
Click to collapse
I had an HTC 7 Mozart from T-Mobile DE but it kept restarting itself with T-Mobile ROM or with Europe ROM. So i send it to HTC for repair. They sent me a new Mozart with the latest T-Mobile ROM and i even upgraded the HTC Update in Zune but the left side of screen is unresponsive and it affects all the screen to. I then flashed the Europe ROM, even updated to Mango RTM, made a reset, but the problem remains and i'm going to have to send it to HTC again.
If its a bad screen calibration or not, its HTC fault and hardware fault, not software. I haven't been able to solve this with any ROM or software upgrade or reset. It's definatly a hardware/HTC issue.
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
mariu$ said:
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
Click to expand...
Click to collapse
Hi! I think u are right, so I'm trying to find an unbranded rom for my phone that is compatible with Italy.
Can u help me to find one ?
it was a hardware issue for my device... they replaced the LCD and i have not had any problems. my only beef is that i had to send mine back to Australia for repair; it took 6 months before my device was returned to me!
mariu$ said:
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
Click to expand...
Click to collapse
Maybe it has to do with some devices, but i received my HTC Mozart from Tmob de with nodo with this issue. I unbranded to an Europe rom and the problem remained. I even went to Mango RTM and the problem is always there.
Lastly so i can send the phone to Tmob de again and use the warranty i reflashed to latest tmob de ROM (1.32) and checked: the problem is there. I even got the HTC update on Zune but nothing solved my problem.
So my issue is definitely a hardware problem... This is a new device HTC send me, because the 1st one kept restarting, this one has the touch screen problem and i hope the 3rd one will be ok!!
I have 2 major issues about HTC support care:
1- If i bought a phone on Germany i cant use the warranty in Portugal - it has to be on Germany! This is very annoying
2- Since the launch, none of the HTC phones with WP7 can send nor receive MMS messages on TMN network from Portugal. Other networks work fine, and other WP7 phones also work fine. This has something to do with a bad configuration that HTC Connection Setup makes on the phone for the TMN network. They know this issue since day one and almost a year later they haven't been able to solve it, despite several updates the HTC Connection Setup had!! Incredible!
i have the same problme i think i should wait for the mango update to see if the problme remains before sending it back
little update here
as i said reflashing it fixes the problem, but only for the moment
i can absolutely guarantee that after reflash, 10 days ago i could unlock the phone by dragging the wallpaper , starting from the minute number going to the top,
NOW, 10 days later and after nodo update- not sure if it matters, it wont unlock unless i do it on the edges of the screen
time to buy another phone,
too bad because i really liked wp7, simple and functional(mango that is) nodo is for the year 2008
looking for a unibody phone, probably desire s
another update, now for the second half of the day my phone works fine, after putting it on sale...
this is what i did after i last saw the problem
1. started music, didnt play it
2. switched on data connection and 3g -started internet
3. switched them off
stayed in pocket of cloth pants
4. took a call 1 failed unlock
5. tried some more unlocks
6. internet on 3g on internet, stayed on wooden bench then youtube and played sata launch, internet off
stayed in pocket
7. switch on data connection and 3g, browse internet
8. played games: sata launch and fastball 2
took 2 calls, unlock worked
left internet and 3g on
now after ~5 hours left alone on leather wallet it works flawlessly every time
i mentioned the surroundings because i thought it had connection with static energy, grounding
so here it is, my guess is 3g on but i cant explain it
i will leave it on
ill tell you more, if its normal from now on im not selling it
Sent my Mozart last Friday and got it back this afternoon. The Service Center reflashed the ROM. After 6 hours the lock screen is still working good.
Was informed by them that they already have Mango 7720 final release and testing it. Release date is yet to be confirmed.
I had this problem and after updating the HTC firmware it almost never happens. So I bet this is a HTC firmware problem.
not only htc
i heard it happened on omnia also
mine works as it should
im happy
After applying the new firmware included with the leaked 7720 Mango ROM, I have not had this problem once
The only solution that worked for me, is installing this rom:
RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE from
http://forum.xda-developers.com/showthread.php?t=857561
After that, i installed the available updates through Zune, all works smoothly now.
I have this rom for months, everything is ok, so it s NOT a hardware problem.
ioannis66 said:
The only solution that worked for me, is installing this rom:
RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE from
http://forum.xda-developers.com/showthread.php?t=857561
After that, i installed the available updates through Zune, all works smoothly now.
I have this rom for months, everything is ok, so it s NOT a hardware problem.
Click to expand...
Click to collapse
If you need certain ROM only your touchscreen can work, it IS hardware problem. Means the touchscreen is very flaky.
The touchscreen supposed to work especially with official ROM. And supposed to work with any ROM.
It just means your touchscreen is bordering failure. I wouldn't want to keep the touchscreen if I were you....
I mean, if a customer who is not so inclined to flash their phone, if they change the phone hardware to a new one with official ROM without touchscreen problem, it will just mean it is HARDWARE problem.
HTC firmware no problem. I'm using HTC firmware fine thank you.
"If you need certain ROM only your touchscreen can work, it IS hardware problem."
I have to say that i strongly disagree with your statement.
It is not just a certain ROM, it is the stock ROM.
When i bought my Mozart the screen worked perfectly.
I flashed new ROMs for a couple of times and i saw the screen had problems.
Then i reverted back to the stock ROM RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE and everything works perfectly.
If someone has a responsiveness problem with the stock ROM, then it might be a hardware problem.
Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Please help any one
I reset my phone and still the same parts of the screen does not respond and the screen start shaking and doing thing uncontrol.
Please could be sw or is the hardware and i need to change the phone.
Sounds like a hardware problem.
Not sure what the problem could be.....there's a girl I know who's had similar problems, I'll ask her or put you in touch with her. Sounds like yer digitizer?
hansel79 said:
Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Click to expand...
Click to collapse
I am having the same issue, this was on CM7 only flashed yesterday and then I tried to restore my backup rom and this has the same issue??
Hope someone can sort out the problem.
It sounds like a hardware problem in which you should;
A) buy a whole new screen and install it (they will give you the tools to take it apart)
B) Send it back to Motorola if you haven't voided your warranty by unlocking the phone
or
C) this is a long shot as I do think it is hardware related, you should try this fix just to be sure that it is a hardware problem. Mind you this will do nothing more than refresh the .pds file that affects the touchscreen. Touchscreen fix!
definetly sounds like a broken digitizer to me
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
fatall said:
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
Click to expand...
Click to collapse
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
fatall said:
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
Click to expand...
Click to collapse
I spoke to soon, last night it started the random screen judder and random widget pressing.....
I am not sure what is going on....I've had the phone for about 12 days now(second hand from eBay) and for the first 4-5 days the phone was fine. I then installed CM7 and for about 12-24 hours the phone was ok. Then the random screen/widget issues happened. Did many, many wipe's/formats of various roms and all these issue occurred more or less straight away.
Then I installed HomeBase and for about 6-8 hours, all was ok until lastnight. I guess it is either new motherboard time or new phone time....
sorry if this is posted before ...
my phone keeps randomly turning off .. mostly when in my pocket and when texting .. and when i turn it on it turns off again and it does that 2 or 3 times ..
phone is not rooted runing os 2.3.4 ...
plz help me resolve this problem ...
rehman_shah said:
sorry if this is posted before ...
my phone keeps randomly turning off .. mostly when in my pocket and when texting .. and when i turn it on it turns off again and it does that 2 or 3 times ..
phone is not rooted runing os 2.3.4 ...
plz help me resolve this problem ...
Click to expand...
Click to collapse
I have had this issue using Energy and ARHD. Tried different batteries and kernels, new batteries helped a bit. Tried several clean installs without resolution. Please let me know if you found a solution.
You've probably managed to somehow burn/damage your motherboard. Happened to my deisre a few weeks ago. Fetched a good price for outdated burnt phone