has anyone had problems with their screen?
let me give you a little background history on what happened.
1. upgraded to hard spl 2.10olipro
2. ugraded to wm6 black satin normal
3. 2weeks later problems with screen started( screen is blank white but phone is still active and works but can't see anything on the screen)
kinda sucks cause i have had the phone less than 2 months
any help would be grately appreaciated
Marcus_b_82 said:
has anyone had problems with their screen?
let me give you a little background history on what happened.
1. upgraded to hard spl 2.10olipro
2. ugraded to wm6 black satin normal
3. 2weeks later problems with screen started( screen is blank white but phone is still active and works but can't see anything on the screen)
kinda sucks cause i have had the phone less than 2 months
any help would be grately appreaciated
Click to expand...
Click to collapse
I've got the Similar Blank white screen problem....now the call answer buttons are not working....screen stays white and after a few calls will come back..
I'm going to try to upgrade to latest radio and wm6 build... I tried the cingular latest build, still same problem...maybe the radio will help.
Good luck and please post your trails/results.
Thanks
p.s. anyone else with this problem please enlighten us!
I am having the same problem I have HTC 8525 with AT&T. I updated to Schaps Rom 3.6a. The "answer and End call" buttons do not work now. I am getting frustrated. HTC would not cover this under waranty. I am going to downgrade the ROM to the factory and use radio 1.47. I will post any results.
well, i bought a vario 2 off ebay and didnt know anything about flashing the roms of these. basically i thought all was well until when i was going through a period of heavy use it started glitching, then after a while the whole screen just started fading into whiteness.
the seller never said anything about any faults, i'd installed a few spb apps and thought it was my doing so that caused this.
i did manage to flash the rom using the pof ones on here, but the problem is still there and now it even struggles to turn on. when it does i get the htc and wm6 welcome screen before it starts dying and it fades to the white screen as usual.
does that sound like anything anyone else has had?
Ive got a vario 3 now so its been left for several weeks. Still wouldnt mind getting it sorted though if anyone has any ideas.
My touch screen will not work at all, everything else on the phone works just fine. I tried a hard reset and now I am stuck at the alignment screen. Any suggestions.. Anyone run across this error?
Thanks
reflash bro
put the stock rom back on
and then put the modded rom on
and it should be fine
Typically means something is interfering with the recognizer.
If you are using a protective case (shell) or screen protector, try removing them temporarily to see if they may be causing your problem.
I didn't have anything over the screen.. Any idea why it would do something like that?? I'm going to reflash to stock and back to modded ROM tonight and I'll let you guys know in the morning.. Thanks for your help.
Could be a "bad" flash.
If it still happens with the stock ROM flash, you may have a defective unit on your hands.
Hardware problem?
I had the exact same problem about a week ago. I tried reflashing the device, hard reset, etc. In the end, I couldn't even get past the screen calibration wizard. My conclusion was that I had some kind of harware problem -- the touch screen would respond intermittently for brief periods of time and then go unresponsive again.
My fix: I took the phone to my ATT service center who, much to my gleeful surprise, gave me a new one (warranty exchange) without any hassle. I expected to have to fight with them, but the transaction was trivial and stress-free.
I'm now deciding which WM 6.5 ROM I like the best. Many thanks to all the hard-working contributors and chefs on XDA for providing such awesome content and support!
Good Luck with your phone
i also had this problem recently. phone was working fine in the night, went to bed and woke up and was unresponsive. Tried everything. I ended up flashing back to all the stock stuff and sent it in for repairs. I got the screen and dpad replaced under warranty. I have no idea what caused it, but it happened. Definately not a software issue if you have reflashed...
my advise, flash back to stock spl and your carrier rom and send it back.
I had a similar problem and opened a thread as well. My problem in chronological order
1. Bought a TMobile MDA IV over ebay.
2. Flashed several different ROMs of WM6.1 and was just enjoying myself.
3. Installed a 6.5 ROM the calibration screen required me to go through 3 full circles.
4. Worked fine for a day, then the device was locked and watever I tried I just couldnt get to open it up
5. Did softreset, it didnt help either. I Would end up at lock screen
6. Finally got back to HTC stock ROM 6.1, and I couldnt get past the calibration screen for a month.
7. My conclusion as well, that its a hardware problem, unfortunatel where I live I dont have Tmobile and the screen from touch pro is slightly different in size to the tmobile variant.
8. Hence it was a brick!!!!
9. After a month just last week, I thought of trying to flash back to 6.5 and see if it works.
10. Went calibrating in circles for about 10 times and guess wat!!!! It starts up!!!!
Now my conclusions are as good as anyones, it cant be an hardware issue. I am trying to find a solution so I can reflash my ROM and go to a stable version and live with my phone atleast for an year.
The Mystic ROM lite version has touch response software built in, Could this be the issue.
Anyones got any idea let me know
I have had problems with my HTC HD2 for a couple of weeks with things like the home button not working, the screen going to landscape all the time even without turning it side on, when I am making calls the speaker turns it self on and goes into landscape too. I have upgrade the o2 rom from HTC to 1.72.206.3 (86372) WWE and that fixed the problem for 2 days now its returned to doing whatever it likes. Please help as I love the phone but its driving me mad.
'stuck in car kit mode', , , hardware fault, the usb port is shot, save yourself weeks of trying to fix it and just send it for repair.
http://forum.xda-developers.com/showthread.php?t=619859
on the plus side, o2 replaced my screen too, and its much better than the screen it shipped with.
Would it worth doing a hardware reset 1st before sending it back?
only from the point of view of not sending them your contacts and data, , they will flash the latest rom anyway.
The big danger is if you have hspl installed, in which case you MUST remove it, else they will refuse to fix it.
Oh and if you have unlocked the network, you will need to get a new unlock code, cos the IMEI will change when they change the mo. board, and it will be locked again.
Great thanks will get it sorted out this weekend then. HTC said they would look at it to. Which is the best option. I dont know what hspl is so I dont think I have it on the phone
ahh well you would know if you had hspl'd.
O2 were fine for me, gave me a freepost address to use, and i got it back 6 days after posting.
UPDATED:-
A lot of member found that software fix is working. Please read throught the thread.
I found out that a lot of people using Mozart have this problem. And many blame this on software.
But its not. Its hardware problem. I create this thread to solve this once and for all. If your screen is unresponsive after wakeup from sleep, its HTC LCD touch screen problem. Send it back to HTC.
It happened to my HTC Mozart too. I send it back and I got a new HTC Mozart. The screen is super reponsive.
My Mozart is fine, push the power button and immediatly as the screen lights up slide my finger upwards and it unlocked perfectly and responds normally
Although I have had it where I unlock the device and something happens and then the screen doesn't respond. I then just lock it, unlock it and its fine. I say something happens as I really dunno what happens and can't really remember but it was not just a wake up from sleep thing.
That has only happened twice or so.
Thanks KK. I too thought it was software problem. Will send my device to service center after the festive holidays.
i think this is software .Forum in China, many people brush t-mobile's rom, this is no problem .and you can set a screen password key,This problem will be much better
Microsoft officials have told htc this problem
it's a software problem confirm
when you send it back theyll just ship you back a new calibrated screen mozart with the same hardware, becaue when i broungt my mozart to a htc service center in thailand they told me that the factory rom is defected and need to be calibrated, so i let them calibrate the screen for me. After half an hour i got my phone back with super responsive screen. no more lockscreen lag or slide to answer/endcall problem
edt*
some of my friends fixed it by flashinh a new rom
Ouykung said:
it's a software problem confirm
when you send it back theyll just ship you back a new calibrated screen mozart with the same hardware, becaue when i broungt my mozart to a htc service center in thailand they told me that the factory rom is defected and need to be calibrated, so i let them calibrate the screen for me. After half an hour i got my phone back with super responsive screen. no more lockscreen lag or slide to answer/endcall problem
edt*
some of my friends fixed it by flashinh a new rom
Click to expand...
Click to collapse
I had an HTC 7 Mozart from T-Mobile DE but it kept restarting itself with T-Mobile ROM or with Europe ROM. So i send it to HTC for repair. They sent me a new Mozart with the latest T-Mobile ROM and i even upgraded the HTC Update in Zune but the left side of screen is unresponsive and it affects all the screen to. I then flashed the Europe ROM, even updated to Mango RTM, made a reset, but the problem remains and i'm going to have to send it to HTC again.
If its a bad screen calibration or not, its HTC fault and hardware fault, not software. I haven't been able to solve this with any ROM or software upgrade or reset. It's definatly a hardware/HTC issue.
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
mariu$ said:
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
Click to expand...
Click to collapse
Hi! I think u are right, so I'm trying to find an unbranded rom for my phone that is compatible with Italy.
Can u help me to find one ?
it was a hardware issue for my device... they replaced the LCD and i have not had any problems. my only beef is that i had to send mine back to Australia for repair; it took 6 months before my device was returned to me!
mariu$ said:
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
Click to expand...
Click to collapse
Maybe it has to do with some devices, but i received my HTC Mozart from Tmob de with nodo with this issue. I unbranded to an Europe rom and the problem remained. I even went to Mango RTM and the problem is always there.
Lastly so i can send the phone to Tmob de again and use the warranty i reflashed to latest tmob de ROM (1.32) and checked: the problem is there. I even got the HTC update on Zune but nothing solved my problem.
So my issue is definitely a hardware problem... This is a new device HTC send me, because the 1st one kept restarting, this one has the touch screen problem and i hope the 3rd one will be ok!!
I have 2 major issues about HTC support care:
1- If i bought a phone on Germany i cant use the warranty in Portugal - it has to be on Germany! This is very annoying
2- Since the launch, none of the HTC phones with WP7 can send nor receive MMS messages on TMN network from Portugal. Other networks work fine, and other WP7 phones also work fine. This has something to do with a bad configuration that HTC Connection Setup makes on the phone for the TMN network. They know this issue since day one and almost a year later they haven't been able to solve it, despite several updates the HTC Connection Setup had!! Incredible!
i have the same problme i think i should wait for the mango update to see if the problme remains before sending it back
little update here
as i said reflashing it fixes the problem, but only for the moment
i can absolutely guarantee that after reflash, 10 days ago i could unlock the phone by dragging the wallpaper , starting from the minute number going to the top,
NOW, 10 days later and after nodo update- not sure if it matters, it wont unlock unless i do it on the edges of the screen
time to buy another phone,
too bad because i really liked wp7, simple and functional(mango that is) nodo is for the year 2008
looking for a unibody phone, probably desire s
another update, now for the second half of the day my phone works fine, after putting it on sale...
this is what i did after i last saw the problem
1. started music, didnt play it
2. switched on data connection and 3g -started internet
3. switched them off
stayed in pocket of cloth pants
4. took a call 1 failed unlock
5. tried some more unlocks
6. internet on 3g on internet, stayed on wooden bench then youtube and played sata launch, internet off
stayed in pocket
7. switch on data connection and 3g, browse internet
8. played games: sata launch and fastball 2
took 2 calls, unlock worked
left internet and 3g on
now after ~5 hours left alone on leather wallet it works flawlessly every time
i mentioned the surroundings because i thought it had connection with static energy, grounding
so here it is, my guess is 3g on but i cant explain it
i will leave it on
ill tell you more, if its normal from now on im not selling it
Sent my Mozart last Friday and got it back this afternoon. The Service Center reflashed the ROM. After 6 hours the lock screen is still working good.
Was informed by them that they already have Mango 7720 final release and testing it. Release date is yet to be confirmed.
I had this problem and after updating the HTC firmware it almost never happens. So I bet this is a HTC firmware problem.
not only htc
i heard it happened on omnia also
mine works as it should
im happy
After applying the new firmware included with the leaked 7720 Mango ROM, I have not had this problem once
The only solution that worked for me, is installing this rom:
RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE from
http://forum.xda-developers.com/showthread.php?t=857561
After that, i installed the available updates through Zune, all works smoothly now.
I have this rom for months, everything is ok, so it s NOT a hardware problem.
ioannis66 said:
The only solution that worked for me, is installing this rom:
RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE from
http://forum.xda-developers.com/showthread.php?t=857561
After that, i installed the available updates through Zune, all works smoothly now.
I have this rom for months, everything is ok, so it s NOT a hardware problem.
Click to expand...
Click to collapse
If you need certain ROM only your touchscreen can work, it IS hardware problem. Means the touchscreen is very flaky.
The touchscreen supposed to work especially with official ROM. And supposed to work with any ROM.
It just means your touchscreen is bordering failure. I wouldn't want to keep the touchscreen if I were you....
I mean, if a customer who is not so inclined to flash their phone, if they change the phone hardware to a new one with official ROM without touchscreen problem, it will just mean it is HARDWARE problem.
HTC firmware no problem. I'm using HTC firmware fine thank you.
"If you need certain ROM only your touchscreen can work, it IS hardware problem."
I have to say that i strongly disagree with your statement.
It is not just a certain ROM, it is the stock ROM.
When i bought my Mozart the screen worked perfectly.
I flashed new ROMs for a couple of times and i saw the screen had problems.
Then i reverted back to the stock ROM RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE and everything works perfectly.
If someone has a responsiveness problem with the stock ROM, then it might be a hardware problem.
hi..
My HTC hd2 leo t-mobile. was worked 2 years without any problem (i was installed 2.3.7 miui).
recently i'm facing strange issues..
my display goes off. at night times. if i pull battery couple of times then display comes. some times nothing working on screen. then again pull battery its working.
some times 6 to 8 hours working without any issues.
some times no display.. only vibrates on phone .
so i ve installed windows 7.8 worked two days again same problem. without display its boots into windows. but no display..
so i ve decided to give htc service ..
me asked to check hardware digitizer and screen
they said. its software issue..
they restored factory rom.
this rom also worked two days.. again the screen went black...
i got error message.
"mirco crop version update"
because its still in hspl 2.08.. its suppose to be.. 3.08
help me what causes this.. issues...
Dead LCD! ...better late than never...hahah....
Nothing Can't Be Solved ... Don't worry
selvag said:
hi..
My HTC hd2 leo t-mobile. was worked 2 years without any problem (i was installed 2.3.7 miui).
recently i'm facing strange issues..
my display goes off. at night times. if i pull battery couple of times then display comes. some times nothing working on screen. then again pull battery its working.
some times 6 to 8 hours working without any issues.
some times no display.. only vibrates on phone .
so i ve installed windows 7.8 worked two days again same problem. without display its boots into windows. but no display..
so i ve decided to give htc service ..
me asked to check hardware digitizer and screen
they said. its software issue..
they restored factory rom.
this rom also worked two days.. again the screen went black...
i got error message.
"mirco crop version update"
because its still in hspl 2.08.. its suppose to be.. 3.08
help me what causes this.. issues...
Click to expand...
Click to collapse
My Friend maybe your display is dead and you need to buy one and replace it ... It doesn't cost too much ...
With Best Wishes
Hitman1376
i have this problem too, and i muss replace display