Following the topic opened for the device twisting in pocket (again, apologies for being a di*k on it), I discovered this other problem.
My back cover is not being completely shut.
I have a .5mm gap between the white border and the white back cover on the bottom right corner (looking from the back), just were the vibration motor is.
I'm even sure that this problem is related to another annoying thing for me, which is that the vibration is way too noisy (holding the corner pushed in makes the vibration smoother).
I submerged the phone in hot and cold water several times when I discovered this thing, but no problems whatsoever.
I tried to heat the back with an hairdryer and clamping it for the night, but eventually it lifts back up.
Oh, and I literally burned the white bezel a little (just a tiny little, but that got me really MAD), so be careful with the hairdryer in case you got the same issue.
I will post some pictures when I get hold of a decent camera.
Did some of you notice something like this?
Sent from my C6833 using Tapatalk 2
Not really but comming from the note 2 the vibration alarm feels much smoother soo i think ypu could have a bad glueing spot. I believe there is npthing you can do about it but claim a warranty your own repair tries will make it just worse. If you can't get it repaired under warranty wait for ifixit and look if they publish a repair guide with reapplying of the glue (highly doubt it though)
fastest83 said:
Following the topic opened for the device twisting in pocket (again, apologies for being a di*k on it), I discovered this other problem.
My back cover is not being completely shut.
I have a .5mm gap between the white border and the white back cover on the bottom right corner (looking from the back), just were the vibration motor is.
I'm even sure that this problem is related to another annoying thing for me, which is that the vibration is way too noisy (holding the corner pushed in makes the vibration smoother).
I submerged the phone in hot and cold water several times when I discovered this thing, but no problems whatsoever.
I tried to heat the back with an hairdryer and clamping it for the night, but eventually it lifts back up.
Oh, and I literally burned the white bezel a little (just a tiny little, but that got me really MAD), so be careful with the hairdryer in case you got the same issue.
I will post some pictures when I get hold of a decent camera.
Did some of you notice something like this?
Sent from my C6833 using Tapatalk 2
Click to expand...
Click to collapse
Mate, I'd send that in for warranty, that is not normal. Mine is always kept in my pocket and I've sat on it a few times and it's still fine.
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
Mate, I'd send that in for warranty, that is not normal. Mine is always kept in my pocket and I've sat on it a few times and it's still fine.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah that was my first thought, but tomorrow I will check first if it's a repair that could be done without leaving the device in for a week or worse.
I don't want to use an old phone for a week, no way.
Not just for a glue thing that can be fixed in like 5 minutes anyway.
From the other thread I posted:
I kept the phone warm for a bit and then I clamped it for 2 hours, it was fine for half an hour maybe, and then the back plate started to lift up again, obviously influencing the vibration as well.
I'm so pissed as I'm realising that I will have to go for warranty one day.
And by that I mean going through the whole "I bought the phone in the UK but you know that Sony covers warranty damages anyway in any EU country if you bought it from one" process.
I guess they'll definitely will oppose some resistance at first.
Sent from my C6833 using Tapatalk 2
Is this back cover problem before or after the twisting experiment you tried?
jewelkobayashi said:
Is this back cover problem before or after the twisting experiment you tried?
Click to expand...
Click to collapse
It happened way before, because the vibration was always strange...
Anyway, I sent it in for warranty, as yesterday I turned it off and it stayed in boot loops ever since.
I guess SetCPU had something to do with it, as I set it to 300mhz when the screen went off, and I suspect the phone didn't have the power it needed to turn back on.
I tried with every program I have (PCC, Sony Bridge, SUS), everything went fine repairing it, but no luck.
Now I'll have to wait more than a month (that's what they said, unfortunately) and I'll have to live with an LG 2X until then crying::crying.
fastest83 said:
Now I'll have to wait more than a month (that's what they said, unfortunately) and I'll have to live with an LG 2X until then crying::crying.
Click to expand...
Click to collapse
Oh! Poor soul But a month? Where do you live?
LordManhattan said:
Oh! Poor soul But a month? Where do you live?
Click to expand...
Click to collapse
I live in Verona, Italy, and the repair centre is in Milan, like 100 miles from here.
Still, I don't know why the hell they take all that time.
In fact, I will call Sony again tomorrow complaining A LOT about this.
It's unbearable that in 2013, when I send a package via UPS from Italy to US in 1 (ONE) day, a cell phone repair (in which they will probably just replace the whole device) takes A MONTH.
fastest83 said:
I live in Verona, Italy, and the repair centre is in Milan, like 100 miles from here.
Still, I don't know why the hell they take all that time.
In fact, I will call Sony again tomorrow complaining A LOT about this.
It's unbearable that in 2013, when I send a package via UPS from Italy to US in 1 (ONE) day, a cell phone repair (in which they will probably just replace the whole device) takes A MONTH.
Click to expand...
Click to collapse
That's bonkers! With any luck they just say a month as the longest it could be, but will returned sooner. Month is just crazy.
Sent from my C6833 using XDA Premium 4 mobile app
Yeah, they replaced mine in 3 days!
Sent from my Xperia Z Ultra using Tapatalk 4
SpyderTracks said:
That's bonkers! With any luck they just say a month as the longest it could be, but will returned sooner. Month is just crazy.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Let's hope so, but I'm not that confident, I'm in Italy, not in the UK... things go slooooooow here.
Or better yet, why just not give me a (paid) option to just get it repaired in a week? I paid premium price for the device, I don't care for another 50 £/$/€, I just want it back.
warfareonly said:
Yeah, they replaced mine in 3 days!
Sent from my Xperia Z Ultra using Tapatalk 4
Click to expand...
Click to collapse
What did your device have to get it replaced?
fastest83 said:
What did your device have to get it replaced?
Click to expand...
Click to collapse
It went dead while I was chatting on WhatsApp.
Hard reset, fastboot, nothing worked.
45K premium paperweight !
Maybe it didn't like the girl ? :silly:
Related
It locked up once and I restarted it.
Locked up again after a few minutes, shut itself down and no matter what I do, I can't get it to restart.
Kind of a suck way to start the day.
Just this afternoon picked up my shiny new replacement from Best Buy...totally new shipment which had just came in. I added no apps and 15 minutes later the first random reboot. It rebootted7 times in two hours and then just t turned itself off and won't come back to life.
No...the battery isn't dead.
Plug it into any charger and the charging light doesn't come on.
Seriously....this is frustrating.
maybe its your battery
let it charge for a bit with the device off
did you unlock the boot loader
can u flash roms?
can u even get to the bootloader?
Phone is fully charged. It was working fine during a call and when I hung up the call, the screen locked up then quickly blinked twice and that was that.
I tried pushing the power switch for almost two minutes and noting happened.
Better now than when I am traveling for work I suppose.
Take it back before the grace period. Lolz?
My tpu case seems to be making the power button stick causing reboots. If you have a case, take it off and I would also remove the shiny top back cover and try again. If that doesn't work, call for replacement.
Sent from my EVO using Tapatalk 2
Do a battery pu...... Oh wait
tkemack said:
My tpu case seems to be making the power button stick causing reboots. If you have a case, take it off and I would also remove the shiny top back cover and try again. If that doesn't work, call for replacement.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
If you take the shiny back cover off you maybe removing something important. Look on the inside surface of the cover and you will see copper contact points. Is this the NFC antenna. I'm ignorant to how it works, just speculating.
Sent from my EVO using Tapatalk 2
regulator207 said:
If you take the shiny back cover off you maybe removing something important. Look on the inside surface of the cover and you will see copper contact points. Is this the NFC antenna. I'm ignorant to how it works, just speculating.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I suggested taking it off just to try to get the phone to boot in case the power button us stuck. I didn't intend for him to leave it off forever
Sent from my EVO using Tapatalk 2
I understood what you meant
I did try it minus my TPU cover just in case that was the issue although the power button seems perfectly free..
Maybe they new camera will somehow magically be better
jfenton57 said:
I understood what you meant
I did try it minus my TPU cover just in case that was the issue although the power button seems perfectly free..
Maybe they new camera will somehow magically be better
Click to expand...
Click to collapse
Unclear if you got it to boot?...
Sent from my EVO using Tapatalk 2
Well.....it sprang back to life all by itself sitting on my desk at work this morning (it is sitting there waiting for BB to call me and tell me they have a new replacement). It simply powered up, booted and came to life sitting there.
It now reboots a couple of times an hour just sitting there and at times actually turns Mobile Networks OFF all by itself.
Perhaps it is possessed?
jfenton57 said:
Well.....it sprang back to life all by itself sitting on my desk at work this morning (it is sitting there waiting for BB to call me and tell me they have a new replacement). It simply powered up, booted and came to life sitting there.
It now reboots a couple of times an hour just sitting there and at times actually turns Mobile Networks OFF all by itself.
Perhaps it is possessed?
Click to expand...
Click to collapse
Bad battery contacts?
Just this afternoon picked up my shiny new replacement from Best Buy...totally new shipment which had just came in. I added no apps and 15 minutes later the first random reboot. It rebootted7 times in two hours and then just t turned itself off and won't come back to life.
No...the battery isn't dead.
Plug it into any charger and the charging light doesn't come on.
Seriously....this is frustrating.
jfenton57 said:
Just this afternoon picked up my shiny new replacement from Best Buy...totally new shipment which had just came in. I added no apps and 15 minutes later the first random reboot. It rebootted7 times in two hours and then just t turned itself off and won't come back to life.
No...the battery isn't dead.
Plug it into any charger and the charging light doesn't come on.
Seriously....this is frustrating.
Click to expand...
Click to collapse
It must be you. I think you need Jesus in your life.
Yeah.....maybe that's my problem. My heart sunk with the first lockup and reboot. I said some rather ugly stuff to my phone in the car.
BB stated they had taken back two out of the 7 preorders and when I asked for what reason, he said he wasn't sure.
Tomorrow I will exchange it one more time at a BB 100 miles away from the first one since we are away this weekend and they are already holding it for me. Maybe a change of venue will help
Sounds like some serious bad luck. I haven't heard of anyone's dying until you. I hope the different BBY return will do better for you man...
Sent from my PC36100 using xda premium
shook187 said:
It must be you. I think you need Jesus in your life.
Click to expand...
Click to collapse
or Cthulhu. but we all know both are fiction
NewZJ said:
or Cthulhu. but we all know both are fiction
Click to expand...
Click to collapse
Cthulhu isn't fiction bro.
Don't know who the other guy is.
jfenton57 said:
Well.....it sprang back to life all by itself sitting on my desk at work this morning (it is sitting there waiting for BB to call me and tell me they have a new replacement). It simply powered up, booted and came to life sitting there.
It now reboots a couple of times an hour just sitting there and at times actually turns Mobile Networks OFF all by itself.
Perhaps it is possessed?
Click to expand...
Click to collapse
Man, you got to break two EVO's already.
I'm just waiting to get the chance to break my first.
NewZJ said:
or Cthulhu. but we all know both are fiction
Click to expand...
Click to collapse
Speak for yourself, troll.
Just got my Inc4G, and there is a yellowish tint/hue at the top of the screen. Anyone else have this problem. Its pretty noticeable on a white background.
Not on my unit that I can tell. Guess just get replacement unit.
Sent from my Dinc4g
Nope, no issues here.
Seems the issues has gone away, all is good now!
Sent from my Inc4G
A62335 said:
Seems the issues has gone away, all is good now!
Sent from my Inc4G
Click to expand...
Click to collapse
Soooo, how long did it take for this discoloration to go away? Because I just realized that I've got it too.
I only noticed it when I turned the brightness all the way up and played an episode of "Firefly" on Netflix to kill the battery. When the phone automatically turned off, the discoloration was very obvious against the whiteness of the splash screen. I usually keep the screen brightness fairly low to conserve battery, plus my wallpapers are rarely brightly colored. I wouldn't have noticed it otherwise.
(And this is why I've never been an early adopter; I like for the bugs to be worked out before I buy something. Damn you, Verizon, for forcing me to an early upgrade.)
Took about 5 hours of on screen time
Sent from my Inc4G
Well, the iPhones/iPads had this problem. It's simply the adhesive that bonds the display to the glass. It likely hasn't fully cured and using the phone is enough to heat it up and have it fully cure
A62335 said:
Took about 5 hours of on screen time
Sent from my Inc4G
Click to expand...
Click to collapse
Yeah, this is weird. It's gone now. The screen has been off for the past several hours while I slept. I wonder if it will come back after a few hours use. I certainly hope not. Does anyone have any idea what might cause this?
Sent from my ADR6410LVW using xda app-developers app
dymmeh said:
Well, the iPhones/iPads had this problem. It's simply the adhesive that bonds the display to the glass. It likely hasn't fully cured and using the phone is enough to heat it up and have it fully cure
Click to expand...
Click to collapse
^ read up one.
Had this issue as well... it hadn't gone away by today so I returned mine and got a new one.
The discoloration is back now. I've had the phone in my possession for just over 24 hours but I don't think the screen on time has exceeded five hours. If it doesn't permanently go away in the next weeek I suppose I'll try my first phone exchange at Best Buy.
Sent from my ADR6410LVW using xda app-developers app
Mine went away completely and hasn't come back. I've been on this thing constantly though.
Sent from my Inc4G
A62335 said:
Mine went away completely and hasn't come back. I've been on this thing constantly though.
Sent from my Inc4G
Click to expand...
Click to collapse
Yeah, that's why I plan on giving it a week before I try to exchange it. I've been putting on a Netflix video and just letting it run too. Hopefully that will hasten this discoloration's permanent disappearance.
Sent from my ADR6410LVW using xda app-developers app
Ok, this is annoying. I exchanged my phone and the new phone has the same exact issue. Must be a bad batch.
Sent from my ADR6410LVW using xda app-developers app
First post here, hello all. Got my phone on friday last week and noticed a yellow spot (mine was in the lower right, basically on top of the 4th icon in the default dock)
I believe this is spot due to heat. It will show up when I am messing with the phone a lot, but if I set it down or power it off it will go away. I am not surprised to see others are having the same issue, but I was a little surprised to see that the spots were in different locations. I figured there was an especially hot component house behind my spot.
Interesting...
I have two of these phones now with no issues. Must be some bad batches out there... *sigh* c'mon HTC, quality control.
*Madmoose* said:
Interesting...
I have two of these phones now with no issues. Must be some bad batches out there... *sigh* c'mon HTC, quality control.
Click to expand...
Click to collapse
I also cannot report having this issue. However, for the people who do have the issue, considering how cool this phone runs, I'm not sure general use would be enough to heat it up to a temperature that would affect the adhesive if that's the problem. Maybe leave the phone on the charger at max brightness on a white screen for a while?
IceWilly said:
I believe this is spot due to heat. It will show up when I am messing with the phone a lot, but if I set it down or power it off it will go away. I am not surprised to see others are having the same issue, but I was a little surprised to see that the spots were in different locations. I figured there was an especially hot component house behind my spot.
Click to expand...
Click to collapse
The employees at Best Buy also thought it's due to heat. I honestly think it's just a few bad batches. I exchanged my phone at the same Best Buy where I originally purchased the phone, and second phone has the same discoloration in the same exact spot as the first phone. I plan on exchanging my phone one last time before the 30 day exchange period is up and hopefully the batch in stock at that time won't have this issue.
polarimetric said:
I also cannot report having this issue. However, for the people who do have the issue, considering how cool this phone runs, I'm not sure general use would be enough to heat it up to a temperature that would affect the adhesive if that's the problem. Maybe leave the phone on the charger at max brightness on a white screen for a while?
Click to expand...
Click to collapse
On two occasions I tried watching a few shows on Netflix on full brightness for at least an hour. After the hour was up, the discoloration was definitely more visible; there was no lessening of the spots. Perhaps I didn't run it long enough.
Sent from my ADR6410LVW using xda app-developers app
dbrits said:
The employees at Best Buy also thought it's due to heat. I honestly think it's just a few bad batches. I exchanged my phone at the same Best Buy where I originally purchased the phone, and second phone has the same discoloration in the same exact spot as the first phone. I plan on exchanging my phone one last time before the 30 day exchange period is up and hopefully the batch in stock at that time won't have this issue.
On two occasions I tried watching a few shows on Netflix on full brightness for at least an hour. After the hour was up, the discoloration was definitely more visible; there was no lessening of the spots. Perhaps I didn't run it long enough.
Sent from my ADR6410LVW using xda app-developers app
Click to expand...
Click to collapse
I think we should start taking pictures and circling the spots. I will post mine later tonight. If it is indeed some screen defect or adhesive problem, that could explain why it was happening in different spots (if it is) If the heat spots are clustered in one area, maybe there is some specific component producing heat in that area that is discoloring it locally.
IceWilly said:
I think we should start taking pictures and circling the spots. I will post mine later tonight. If it is indeed some screen defect or adhesive problem, that could explain why it was happening in different spots (if it is) If the heat spots are clustered in one area, maybe there is some specific component producing heat in that area that is discoloring it locally.
Click to expand...
Click to collapse
Yeah, I had the same thought about the components. I'll try and take a picture later this evening.
Sent from my ADR6410LVW using xda app-developers app
Hi guys,
Does anyone know where the water sensors (white round strips) are on HTC One? I accidentally dropped my HTC One in water. It started vibrating and I could not turn it off. It turned off once the battery got drained. I am not sure if I should try to plug it in. Its just over a month that I bought it..but I dont have the accidental insurance...I wonder how HTC knows if the cellphone (in particular HTC One as it is pain in the ass to open according to ifixit) has water damage or not.
Thoughts??
Appreciate your help!!
Thanks...
just call att and tell them then you want the insurance added. tell them you didn't realize it was just over a month. they always honor it. then next day do a claim.
Sent from my HTC One using xda premium
I am not sure if you should try turning it on either. Not do I know about how htc detects water damage.
My sister-in-law spilled some soda on her phone and put it in a jar of dry rice (surrounding the phone with rice entirely) to dry it out. It worked well for her, but I don't know how effective it is in general. Nevertheless, it might be worth a shot.
When I took my phone in for a replacement they checked what color it was under the glass for the flash. Maybe that could be it somehow?
Pull out the SIM card slot. Put it a container filled with uncooked rice and seal it up. Make sure you bury the phone into the rice so it sucks out the moisture from the phone. Leave it there for about 3-4 days. Take it out, place SIM card back in, plug in charger and see if the red notification light turns on. If it does, it means its charging and let it charge for about 30 minutes before powering it on.
Sent from the Hottest Phone of 2013 (HTC One)
I did the rice thing already for 2 days. Plugged in this morning. The red charging light starts flickering and then has been blinking ever since. Not a solid red light like its supposed to be during charging. Phone doesnt get charged. Tried holding power button for 10-15 sec with no luck.
I am assuming if I call HTC, they wont honor the warranty no more...Am I correct?
seahorse34 said:
I did the rice thing already for 2 days. Plugged in this morning. The red charging light starts flickering and then has been blinking ever since. Not a solid red light like its supposed to be during charging. Phone doesnt get charged. Tried holding power button for 10-15 sec with no luck.
I am assuming if I call HTC, they wont honor the warranty no more...Am I correct?
Click to expand...
Click to collapse
I would try AT&T they may swap it out without checking. HTC probably will check.
RestInPieces209 said:
When I took my phone in for a replacement they checked what color it was under the glass for the flash. Maybe that could be it somehow?
Click to expand...
Click to collapse
When I called for service they mentioned the same thing. They asked if the yellow around the flash was red at all.
Sent from my HTC One using xda premium
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
eallan said:
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Pfft being honest is so 1950's
sent from my mom's basement
eallan said:
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
or sell it As Is and get a S4 Active and never have to worry about this again
MrGriffdude said:
Pfft being honest is so 1950's
sent from my mom's basement
Click to expand...
Click to collapse
Don't mind him, he's a skyrocket user (was) we're all smartasses.
Sent from my HTC One using xda premium
Why damage can be easily seen under microscope any part of any PC board
Sent from my HTC One using xda app-developers app
I have the One and the Skyrocket. I guess I'm a smart ass then.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
SKyRocKeting727 said:
I have the One and the Skyrocket. I guess I'm a smart ass then.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
Lol you know how most of us skyrocketeers are.
Sent from my HTC One using xda premium
seahorse34 said:
I did the rice thing already for 2 days. Plugged in this morning. The red charging light starts flickering and then has been blinking ever since. Not a solid red light like its supposed to be during charging. Phone doesnt get charged. Tried holding power button for 10-15 sec with no luck.
I am assuming if I call HTC, they wont honor the warranty no more...Am I correct?
Click to expand...
Click to collapse
The same is happening to my phone right now after i kept it in rice for 3 days. What happened to ur phone then?
The flash is the water sensor, as others have mentioned or guessed. I was at the AT&T store for a sim card swap and casually asked. I know the tech well and he told me where it was himself. Also, the dry ice trick is more reliable in my experience.
You can use silica desiccant in a bag for much much better results than rice. You typically find small packets in shoeboxes, etc. (No, I am not encouraging you to take the packets out of all the shoeboxes at wal-mart. But if you did, you'd confuse the hell out of the security personnel if they watched you on camera =P) You can refresh the desiccant pebbles by heating your oven to about 300 and then turning it off & leaving the packets on a cookie sheet inside. This will purge the moisture from them and re-activate them.
eallan said:
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I used to be honest like you, but then I took a $50,000 medical bill to the knee.
I dropped my HTC One in the toilet, and it's not working at all. Can anyone help?
It was in the toilet for a second or two. I then took it out immediately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?
Any advice or tips would be really appreciated!
Thanks
thebrightpink said:
It was in the toilet for a second or two. I then took it out immediately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?
Any advice or tips would be really appreciated!
Thanks
Click to expand...
Click to collapse
I have been working for a sub that repairs phones for AT&T for several years. Water damaged phones do not get repaired as there is no way to get all the water and the contaminates that it migrates to the PCB out from under all the parts and connectors. If the Rice or other suggestions did not work then the phone is history and must be replaced at your cost if you don't have insurance. If you have insurance just be honest pay the deductible and get the refurb the will give you.
Thats your only options.
The ones water Indicator is actually inside the flash lens. Look next to the camera lens and see if that's a pinkish color or a off white- yellowish. Pink is water. There's also a small one inside the Sim slot that you can't really access or see. Good luck
Sent from my HTC One using Tapatalk
My phone appears to be shot. Is this a hardware issue? When plugged into the computer, it recognizes the phone, but I can't access any files.
Here is a picture of what the screen looks like. Is this phone shot, or fixable?
Superman22x said:
My phone appears to be shot. Is this a hardware issue? When plugged into the computer, it recognizes the phone, but I can't access any files.
Here is a picture of what the screen looks like. Is this phone shot, or fixable?
Click to expand...
Click to collapse
Just happened to mine.. Sprint just gave me a new one.. If you hold the power button down and reset it a few times it might come back. But it will not stay.
Bad touch screen .
Sent from my EVO using Tapatalk 2
:what: Wow. Just happened to 2 people. Wonder if we'll see a rash more suddenly
Sent from my EVO using XDA Premium 4 mobile app
Out of curiosity, did the two phones that did this have the recent OTA update installed?
Nope, I have not done an OTA update in months. It's been working temperamentally all night. I was able to recover and flash a new ROM, and still, same problem. Guessing it's a hardware problem, not a software problem.
ahecht said:
Out of curiosity, did the two phones that did this have the recent OTA update installed?
Click to expand...
Click to collapse
No mine happened last Friday. I have a thread in here where someone linked me to the same problem where its in the cable that goes to the screen..
Sent from my cat riding a dinosaur chasing a UFO!!
hondafreak513 said:
No mine happened last Friday. I have a thread in here where someone linked me to the same problem where its in the cable that goes to the screen..
Sent from my cat riding a dinosaur chasing a UFO!!
Click to expand...
Click to collapse
Anyway to get at that cable in this phone?
That exact thing happened to my device about 3 weeks ago. Sprint replaced the screen for $50. When I powered it up the screen was unresponsive. Turned out that I had an older twrp with a new touch panel. Even though the screen was all full of snow the touch panel was working and I ended up
wiping my system. What an ordeal! My device is working perfect now, it's definitely your screen. Good luck!
Sent from my EVO using xda app-developers app
Superman22x said:
Anyway to get at that cable in this phone?
Click to expand...
Click to collapse
If you know how to take the phone apart.. but it would be best to take to sprint.. you will need to try to get the screen back on to run a ruu to unroot the phone..
Sent from my cat riding a dinosaur chasing a UFO!!
Not hard to take the phone apart but, for $50 bucks they said if it wasn't the screen they would give me a new device. They won't know it's rooted till they fire it up. The guy that helped me didn't care that it was rooted, it's hardware failure. His EVO was rooted lol
Sent from my EVO using xda app-developers app
Nearest sprint store is 200 miles away from my school... I called and they said to call HTC, it will be covered by them, not by Sprint.
Pressing in the lower left of the screen usually gets it to come back on though.
Superman22x said:
Nearest sprint store is 200 miles away from my school... I called and they said to call HTC, it will be covered by them, not by Sprint.
Pressing in the lower left of the screen usually gets it to come back on though.
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If you have tep insurance they can't refuse to replace it unless it got wet
Sent from inside my mkv
I do not have insurance...
I had this issue. Give it time and it should go back . I was at the Sprint store and then the screen came back. Is your phone hot?
Sent from my EVO using xda premium
Id say it is your touch screen drivers. I have had the same issue when they first dropped. I doubt your LCD would be doing that. If it does fix the issue, then you got a different model touchscreen/lcd.
EDIT: Just read your post about it returning to normal by pressing on the screen. So it does sound like there are some issues, and probably need to get the screen replaced. See what options you have with sprint as it is probably out of warranty with htc anyways. Most shops would charge 100-150 to replace it probably.
I believe it is standard policy for Sprint to charge $50 to fix or replace the device if it can't be fixed. It's not a bad deal, my gf's device had a dead spot and they replaced the screen for $50. You will pay about that for a screen on the internet if you replace it your self. Your only problem is the distance to travel and in my case they had to order the screen so I activated my OG till the part came in. The $50 will guarantee you will get a working device.
Sent from my EVO using xda app-developers app
HTC will replace it for free, I bought the phone from Sprint in March, so it's still in the 1 year warranty even though it was actually manufactured in August.
The strange thing I'm noticing now, is that sometimes the screen goes static, but when I press in that corner, the screen comes back, but it is frozen. The phone seems to freeze a lot now as well.
HTC will replace it for free, I bought the phone from Sprint in March, so it's still in the 1 year warranty even though it was actually manufactured in August. Annoying thing is it takes a minimum of 2 weeks, and I am waiting on a few important calls in the next few weeks. I'm going to buy a used phone on ebay, and then sell it when I'm done.
The strange thing I'm noticing now, is that sometimes the screen goes static, but when I press in that corner, the screen comes back, but it is frozen. The phone seems to freeze a lot now as well. When it's frozen, if I turn the screen off then back on, the static is back. Which almost seems software related. Strange problem.
Update. HTC says the phone is out of warranty and quoted me $290 for repair. I'm guessing this is because I left it S-off? Even though it is clearly a hardware issue...
My next question, is it worth buying a screen online and replacing that, or does the fault go deeper? I can handle the screen replacement, but if there is more wrong, then that is $50 wasted.
Hi! everyone I have a problem I unfortunately live in real hot weather.anyways the other day I came in from outside and went to change my battery out for my other one and sweat got on the back of my device and what great luck I have it turned my white sticker red.any now I have to return my device for warranty work because my phone keeps dropping calls.I dont want b to have to pay for the device.anybody have any great ideas. Thanks
I had to return mine last week. I put bleach on a q-tip and dabbed the sticker till it turned white. I haven't heard back from tmobile yet so I hope it worked. I heard there is another water indicator sticker inside the actual phone that they check for once they take it apart. Not sure if mine got wet or not. Good luck.
Sent from my SM-G900T using XDA Free mobile app
jamboxboy said:
I had to return mine last week. I put bleach on a q-tip and dabbed the sticker till it turned white. I haven't heard back from tmobile yet so I hope it worked. I heard there is another water indicator sticker inside the actual phone that they check for once they take it apart. Not sure if mine got wet or not. Good luck.
Sent from my SM-G900T using XDA Free mobile app
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Yeah this is fraud. Don't do this.
aooga said:
Yeah this is fraud. Don't do this.
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I wouldn't call it "fraud" so to speak. I had the same thing happen to me but not with sweat. It was drizzling (had an s3 at the time) and I swapped out my battery cause I was working late. Seriously, one single drop of water landed on the sensor. I had to get a replacement, showed T-Mobile the phone had a tripped sensor, explained what happened, showed him the battery sensor was still untripped. Like said before, I believe there is an internal moisture sticker too. Cause they still honored the warranty. So try explaining the situation first, then if that doesn't work, go to another T-Mobile store.
elesbb said:
I wouldn't call it "fraud" so to speak. I had the same thing happen to me but not with sweat. It was drizzling (had an s3 at the time) and I swapped out my battery cause I was working late. Seriously, one single drop of water landed on the sensor. I had to get a replacement, showed T-Mobile the phone had a tripped sensor, explained what happened, showed him the battery sensor was still untripped. Like said before, I believe there is an internal moisture sticker too. Cause they still honored the warranty. So try explaining the situation first, then if that doesn't work, go to another T-Mobile store.
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Thanks my friend.