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Hi everyone. I own a GS3 that has been running flawlessly for about 3 weeks but since last 2 days it has developed a problem whereby it only charges via the laptop USB port and not the wall charger. I have tried factory reset, flashed two different custom ROMs based on two different firmwares, pulled battery many times, etc etc, to no avail.
The problem is random, and occasionally the phone starts charging from wall charger, but after a few minutes, charging stops. I have used the original Samsung charger, my old HTC charger, with a combination of many different USB cables and the result is always the same. The USB port appears to be undamaged however as I can use it flawlessly for everything except wall charging - that includes HDMI, USB OTG purposes, laptop file transfer etc.
Any help would be much appreciated.
Some inexplicable weirdness.
Try to return the phone. If you can reproduce the problem in the Samsung service centre they'll repair/replace for sure.
Sent from my GT-I9300 using Tapatalk 2
When you connect to laptop, does it recognize it as a mass storage? Are you able to transfer files?
Sent from my GT-I9300 using Tapatalk 2
ceo.mtcl said:
When you connect to laptop, does it recognize it as a mass storage? Are you able to transfer files?
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Yes, it shows up as a Media Device and I'm able to use it normally for transfers etc. There is absolutely no problem when connected to laptop, The issue is inability to charge from wall charger - any kind, and even that is sporadic. For example, if i try connecting wall charger and the phone doesn't charge, I can jumpstart it by connecting to USB port on my laptop for a few minutes, and then when I connect it to the wall charger, it starts charging again... but this lasts only a few mins before it stops charging again. With USB however, it never stops and charges all the way upto 100%
did you tried a full wipe via odin? also can you charge your mobile offline via AC? as you said you can transfer data perfeclty via usb it seems the port is damaged at all. One more thing, did you tried charging with different plug points?
bala_gamer said:
did you tried a full wipe via odin? also can you charge your mobile offline via AC? as you said you can transfer data perfeclty via usb it seems the port is damaged at all. One more thing, did you tried charging with different plug points?
Click to expand...
Click to collapse
Yes bala I have tried every single PowerPoint at home. No difference. The problem is sporadic.
What do you mean offline charging? Do you mean airplane mode?
I haven't tried a wipe using Odin...but I have done a full wipe and system format and clean installed CheckRom v2 after the full wipe via CWM recovery.
Is wiping via Odin different from wiping via CWM ?
Swyped from my Galaxy S3.
enigmaamit said:
Yes bala I have tried every single PowerPoint at home. No difference. The problem is sporadic.
What do you mean offline charging? Do you mean airplane mode?
I haven't tried a wipe using Odin...but I have done a full wipe and system format and clean installed CheckRom v2 after the full wipe via CWM recovery.
Is wiping via Odin different from wiping via CWM ?
Swyped from my Galaxy S3.
Click to expand...
Click to collapse
i meant charging the phone after turning it off.
odin generally flashes all partitions so it should be better than cwm in this case.
bala_gamer said:
i meant charging the phone after turning it off.
odin generally flashes all partitions so it should be better than cwm in this case.
Click to expand...
Click to collapse
Yup I tried offline charging too. Phone didn't charge with wall charger. Needed to plug in the USB cable into laptop and it started charging.
Swyped from my Galaxy S3.
Nevermind, you already tried that.
No idea what's wrong, but have you tried another power socket?
Sent from my GT-I9300 using xda premium
Strange...
Looks like you have tried all the options.
Please try a full flash via Odin. That will be your last option.
Sent from my GT-I9300 using Tapatalk 2
Just try with an another charger.
It should solve your problem.
Sent from my GT-I9300 using xda premium
Elgordo2 said:
No idea what's wrong, but have you tried another power socket?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
ceo.mtcl said:
Strange...
Looks like you have tried all the options.
Please try a full flash via Odin. That will be your last option.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
moustic_moustic said:
Just try with an another charger.
It should solve your problem.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I have tried three different chargers. Two Samsung and one HTC. Same problem. Full Odin flash is in order I guess... but I'm not in my hometown right now so don't have the bill etc for warranty. When I get back to Delhi I'll try calling in for a replacement.
For now I flashed the latest cfroot via Odin and looks like the charging issue is gone for now, but like I said before it is a random thing...can occur anytime. I'll keep a lookout for this...
Swyped from my Galaxy S3.
enigmaamit said:
Hi everyone. I own a GS3 that has been running flawlessly for about 3 weeks but since last 2 days it has developed a problem whereby it only charges via the laptop USB port and not the wall charger. I have tried factory reset, flashed two different custom ROMs based on two different firmwares, pulled battery many times, etc etc, to no avail.
The problem is random, and occasionally the phone starts charging from wall charger, but after a few minutes, charging stops. I have used the original Samsung charger, my old HTC charger, with a combination of many different USB cables and the result is always the same. The USB port appears to be undamaged however as I can use it flawlessly for everything except wall charging - that includes HDMI, USB OTG purposes, laptop file transfer etc.
Any help would be much appreciated.
Click to expand...
Click to collapse
Even I am facing the exact same issue, weird one. Randomly charging from Samsung charger. No issues charging through laptop.
Any suggestions?
Sent from my GT-I9300 using xda app-developers app
enigmaamit said:
Hi everyone. I own a GS3 that has been running flawlessly for about 3 weeks but since last 2 days it has developed a problem whereby it only charges via the laptop USB port and not the wall charger. I have tried factory reset, flashed two different custom ROMs based on two different firmwares, pulled battery many times, etc etc, to no avail.
The problem is random, and occasionally the phone starts charging from wall charger, but after a few minutes, charging stops. I have used the original Samsung charger, my old HTC charger, with a combination of many different USB cables and the result is always the same. The USB port appears to be undamaged however as I can use it flawlessly for everything except wall charging - that includes HDMI, USB OTG purposes, laptop file transfer etc.
Any help would be much appreciated.
Click to expand...
Click to collapse
same problem since yesterday, infact i m not able to charge throught either of wall charger or usb port.....after i reboot my around 2-3 times i can charge back through wall charger but as soon as i connect back to pc it stops charging.....could this because i m using a diffrent usb cable in pc?
I think i know the reason
The charging port has many pins(see the usb port in light, you will see metal pins having gap in between of them) inside it
pc and charger connects to different pins, so I think charger pins would be damaged or covered with an insulator like dirt
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nageshv24 said:
Even I am facing the exact same issue, weird one. Randomly charging from Samsung charger. No issues charging through laptop.
Any suggestions?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
sunny1119 said:
same problem since yesterday, infact i m not able to charge throught either of wall charger or usb port.....after i reboot my around 2-3 times i can charge back through wall charger but as soon as i connect back to pc it stops charging.....could this because i m using a diffrent usb cable in pc?
Click to expand...
Click to collapse
So it looks like this problem is more common than I thought it was...and I'm not the only one...
Will have to do some more reading up on this. BTW, tried a small fix and the charging seems to be OK now... but will have to test it for a couple more days to actually declare it a "fix". Let's see what happens over the next 24-48 hours.
me too havin same problem
I have the opposite problem.
When plugged into PC I can transfer files etc but its not charging.
It charges via wall charger though, but I prefer to charge via USB.
I really don't know what we should attribute this problem to... I'm going to try getting a warranty replacement, but I seriously doubt Samsung is going to entertain that as the problem is sporadic and not consistently demonstrable....
Maybe I'll just wait till the USB dies totally before claiming warranty...
Swyped from my Galaxy S3.
About a month ago this charging problem started overnight. Using the original wall charger and USB cable, current_max in GCC was about 200mA (instead of 1000mA). Somebody suggested a factory reset, which I did (restored apps and settings with TB). Problem still exists and is getting worse. Till now I was able to unplug and replug the charger a few times to bring it up to 1000mA, but now the current randomly goes down during the charge (esp if I use the phone).
The only thing I haven't tried is replacing the charger or cable, but I don't have another one. Any suggestions? Thanks.
how did you check this? an app?
fromanbr said:
how did you check this? an app?
Click to expand...
Click to collapse
Yes, used Galaxy Charging Current.
https://play.google.com/store/apps/details?id=com.abmantis.galaxychargingcurrent
I think it's down to a damaged usb port on the phone. I have pretty much the same thing on my phone since the cable was yanked out of it whilst charging a few months ago. I have several chargers and some are better than others...depending on the cable. I also have issues with connecting to my pc....I have to not touch it otherwise it just disconnects.
deafmetal said:
I think it's down to a damaged usb port on the phone. I have pretty much the same thing on my phone since the cable was yanked out of it whilst charging a few months ago. I have several chargers and some are better than others...depending on the cable. I also have issues with connecting to my pc....I have to not touch it otherwise it just disconnects.
Click to expand...
Click to collapse
But I have no other problem using the USB port apart from this? Is there anyway I can check it? Or shall I just wipe the phone and send it to be replaced?
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Sent from my SCH-I545 using Tapatalk 4 Beta
Is there any indication of a connection being made? If not, you should just wait for the refurb. If you have rooted, I really doubt Verizon will honor the warranty on the broken phone. I wish you the best.
Sent from my SCH-I545 using xda app-developers app
sounds like contacts are on the phone side are damaged or the micro usb port is damaged.
Have you plugged into to a pc just to see if it can "see" the device and connect?
You stated it cannot connect to a pc, so i would suspect you have a bad micro usb port.
if you can connect, its not the port, and try taking an eraser and gently swabbing the contacts on the phone side.
also, make sure when you insert the battery there is an actual contact established. sometimes when pulling/pushing the battery in and out, those contacts sink further into the device and finally when you insert a batter the contact is very poor. you may need a tool or tweezer to just VERY, VERY GENTLY raise the contacts if they sunk in to far......but be careful not to pull too hard/much they can snap and you will probably void any warranty......
vwpiper said:
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Sent from my SCH-I545 using Tapatalk 4 Beta
Click to expand...
Click to collapse
xander45 said:
sounds like contacts are on the phone side are damaged or the micro usb port is damaged.
Have you plugged into to a pc just to see if it can "see" the device and connect?
You stated it cannot connect to a pc, so i would suspect you have a bad micro usb port.
if you can connect, its not the port, and try taking an eraser and gently swabbing the contacts on the phone side.
also, make sure when you insert the battery there is an actual contact established. sometimes when pulling/pushing the battery in and out, those contacts sink further into the device and finally when you insert a batter the contact is very poor. you may need a tool or tweezer to just VERY, VERY GENTLY raise the contacts if they sunk in to far......but be careful not to pull too hard/much they can snap and you will probably void any warranty......
Click to expand...
Click to collapse
I am having the exact same problem. I have replaced the microUSB charging port on the phone and it still doesnt charge with the new port. I'm not sure what is going on. NEED HELP BIG TIME!!!
I'm having the same problem as well. It has been like that for bout a month or so now. I googled it and it seems to be a problem with the s3's and s4's. I'm not so worried about it as I have a spare battery charger and I have the wireless charging receiver on my s4 and it charges my phone just fine.
I had this exact problem I believe...tried several different chargers...everthing. Try turning the phone off and see if it takes a charge. When mine was off it would show a gray battery and vibrate every 5-10 seconds. I figured it was an issue with the charging/usb port but all of the sudden my phone started charging normally and is visible by a computer. Lasted for about 4 days and have been in the clear for about 3 days now. No clue what went wrong or why, but try what I mentioned above by charging with phone off for a half hour or so and see if it has charged at all. If you need a new USB port, not all GS4's have the same port, so you must get a verizon specific one (ebay). usually run about $20..or $65 installed at a phone fixing center. I didnt want to lose MDK, so I was prepared to just charge externally, but ended up not having to...yet
It happened to me also. I had some intermittent luck with blowing out the port with air from my air compressor. But in the end it just stopped working and Verizon sent me a refurbished one.
I Also have this problem!
PLEASE HELP!
I don't know why but my international galaxy s4 running cm 10.1.3 stable isn't charging...
I plug it in to the wall and nothing happens its as if the phone doesn't even know it's plugged in...
pcmaster44 said:
PLEASE HELP!
I don't know why but my international galaxy s4 running cm 10.1.3 stable isn't charging...
I plug it in to the wall and nothing happens its as if the phone doesn't even know it's plugged in...
Click to expand...
Click to collapse
Have you tried powering down your phone and seeing if that gray battery comes up and you get the vibrations (while plugged into charger)? You may need a new port, but since your under warranty, you could get a replacement unless you want to charge externally
S4 problem after update to 4.3
Hy,
I have a similar problem with my S4 (i9505), won't indicate if it is charging or connect to a computer, but while the charger is conected to S4, the battery level is increasing. When the battery is fully charged S4 is SHUTING DOWN!!!! And it wont start by pressing ON/OFF button, it will only start after I press Vol Down+Power, after goes to Download Mode and press Vol Down .
Tryed in many ways to fix:
- restore-
- hard reset
- changed te battery and charger
-i\ve changed even the usb port (flex cable) and =no results...
All problem started after update to 4.3.... and it is not an isolated case too many people complains about this 'awesome smartphone' with 'awesome issues' .
So, if anyone have any ideea how to solve this issues....
{Sorry for my bad english}
Had the same problem...lasted for about a day, I had to take a dry q-tip and clean the charger and the port where the phone charges and was able to get it working again. If you are rooted and are having issues go to amazon or ebay and get a wireless charger and it should take care of your problems as well
templton said:
Had the same problem...lasted for about a day, I had to take a dry q-tip and clean the charger and the port where the phone charges and was able to get it working again. If you are rooted and are having issues go to amazon or ebay and get a wireless charger and it should take care of your problems as well
Click to expand...
Click to collapse
Ok....wireless charger...but what about syncing with the PC?
Now I have JB 4.3 , for a custom ROM I need to use usb cable to connect to PC, rigth?.
For me it is annoying, because I do not know for sure if this is caused by updatind to 4.3 or is a harware problem.
My wife's phone had this issue last night and this morning; charger or computer, it wouldn't charge. I turned it off, took out the battery, SIM and uSD card and put them all back in. After that it started charging again. I don't know if this will solve the problem long term, but so far it seems to have done the trick...
NC_user said:
My wife's phone had this issue last night and this morning; charger or computer, it wouldn't charge. I turned it off, took out the battery, SIM and uSD card and put them all back in. After that it started charging again. I don't know if this will solve the problem long term, but so far it seems to have done the trick...
Click to expand...
Click to collapse
Lucky you...I did more than that, but no result in my case. I found on ''community.verizonwireless'' many more similar cases where ''customers support'' tried to avoid giving the answers for a real solution.
Well, our luck didn't hold. My wife's S4 wouldn't charge again last night. I tried another Samsung charger and a different cable but it wouldn't work either. When we left the house she tried it on the car charger and it worked great. Trying various other chargers we found that a kindle charger wouldn't work, but other third party chargers would. Even her PC USB port seems to work and she doesn't have the drivers loaded. For now she replaced the Samsung charger and cable that came with her phone for one that came as part of an accessory pack and it's happy again.
I have no idea what's going on with the thing. I asked one of the guys at the Samsung booth in Bestbuy and all he had to offer was reflashing the ROM or un-rooting it and doing a warranty exchange...
NC_user said:
For now she replaced the Samsung charger and cable that came with her phone for one that came as part of an accessory pack and it's happy again.
......and all he had to offer was reflashing the ROM or un-rooting it and doing a warranty exchange...
Click to expand...
Click to collapse
Can you check, please, if your new data cable has 4 or 5 pins(look to the side that connects to your phone )?
My first s4 done this. So I ended up with a replacement mdk phone after I figured out if you bend the lil piece in the charging port of your phone (not too much BTW) the charger will slide into the port as it's meant to.
Sorry I can't remember the tech term for that lil pin inside the charging port.
Sent from my SCH-I545 using Tapatalk
vwpiper said:
Help! My Samsung Galaxy S4 won't charge or connect to a computer. I've tried different chargers, cables, plug in locations, car, 110, computer. There is no dirt. Connection is clean. I have a spare battery and both of them will charge on the battery charger. I have tried backed up roms. I have done a factory reset.
All of this and nothing helped. Am willing to try anything. Verizon is going to send me a refurb.
Help please.
Click to expand...
Click to collapse
Just going to throw this out there....
I think the S4 is compatible with QI compliant wireless chargers. Amazon has some that are only $20... might be worth the purchase.... hell if I didn't have this tank of a case on I would buy it.
http://www.amazon.com/Lerway-Wireless-Power-Charger-Lumia920/dp/B00E9MUNWU
blueangel0508 said:
My first s4 done this. So I ended up with a replacement mdk phone after I figured out if you bend the lil piece in the charging port of your phone (not too much BTW) the charger will slide into the port as it's meant to.
Click to expand...
Click to collapse
Thanks for your answer, but I already did that....I even changed the flex cable with charging port, no luck for me.....
I think this issue it is not hw problem because, look what I did today:
-I put a new Rom , so I used MIUI FOR I9505 from http://forum.xda-developers.com/showthread.php?t=2306650
And now it behaves even stranger:
S4 is ON and wall charger is conected, (LED IT IS OFF but BATTERY IS BLINKING and is charging ) after battery level go up to 100% and disconect the charger, the LED STARTS TO LIGHT GREEN!!!!
So, now shows that is charging when charger is NOT connected?
alexmanu said:
Thanks for your answer, but I already did that....I even changed the flex cable with charging port, no luck for me.....
I think this issue it is not hw problem because, look what I did today:
-I put a new Rom , so I used MIUI FOR I9505 from http://forum.xda-developers.com/showthread.php?t=2306650
And now it behaves even stranger:
S4 is ON and wall charger is conected, (LED IT IS OFF but BATTERY IS BLINKING and is charging ) after battery level go up to 100% and disconect the charger, the LED STARTS TO LIGHT GREEN!!!!
So, now shows that is charging when charger is NOT connected?
Click to expand...
Click to collapse
Huh that's weird. How did you get miui to run on our phone? You've got the i545 right? I've been jonesing for miui ha.
As for the issue wish I could help you out...thought pushing that part would work
Sent from my SCH-I545 using Tapatalk
Hi I bought s3 5 months back and now im facing the slow charging issues.and at one point the phone wont charge at all.. blowing cleaning also didn't work.. I took it to the service centre. They first replaced the port and it didn't work. Later that day they told its mother board problem. They couldn't explain why. And couldn't tell whether wireless charger would fix this issue. If anyone could help me how to check hardware failure I could check myself and tell me if wireless charger would work nw??
I faced the same problem and the cause was my usb cable
Replace port failed and presuming a service centre would have a decent cable you need a new motherboard .
No way of knowing what has failed without removing the motherboard and testing each component end result you still need a new motherboard .
wireless charging
JJEgan said:
Replace port failed and presuming a service centre would have a decent cable you need a new motherboard .
No way of knowing what has failed without removing the motherboard and testing each component end result you still need a new motherboard .
Click to expand...
Click to collapse
Yes.. after replacing the new usb socket it didn't respond at all. I want to know whether I will be able to charge my phone using wireless charger. ??
arun090990 said:
Yes.. after replacing the new usb socket it didn't respond at all. I want to know whether I will be able to charge my phone using wireless charger. ??
Click to expand...
Click to collapse
did you try other cables like htc one's or blackberry's? because i too had the same problem for the 1st cable and used blackberry's. now again the second cable provided by samsung service center isn't working after few days. so now using htc cable.
sriram231092 said:
did you try other cables like htc one's or blackberry's? because i too had the same problem for the 1st cable and used blackberry's. now again the second cable provided by samsung service center isn't working after few days. so now using htc cable.
Click to expand...
Click to collapse
Yeah its the usb cable, samsung ones are rubbish, mine got to a point where it would charge 1 percent an hour, tried my brothers galaxy ace 2 charger which is all in one and charges from empty to full in about a hour and a half without affecting battery life
Sent from my GT-P5110 using xda app-developers app
S3 wireless charging
hulkrage said:
I faced the same problem and the cause was my usb cable
Click to expand...
Click to collapse
I tried, I dint work.. Does wireless charging will do???
s3 wireless charging
Does s3 wireless charging works for the slow charging problem through usb??
I've had the same problem - I've bought a new USB cable and now everything is OK.
S3 charging
GIBbeerSKY said:
I've had the same problem - I've bought a new USB cable and now everything is OK.
Click to expand...
Click to collapse
.
My port is not even working... Not detecting.. Nothing is happening. Any ideas to rectify??
You can take the battery out and use the universal charger.
Hello,
My SGS3 was working fine for all these days, but from last week my phone is not getting charger via power adapter but when i connect my S3 to USB its starts charging.
Its strange, when my S3 is connected to power adapter it shows that is charging but literally its not eventhough i left my S3 on power adapter for an hour its on same point(%) when plugged in.
I dont see this issue when connected to my laptop via USB cable.
do anyone face this kind of issue? or what could be wrong?
misczazz said:
Hello,
My SGS3 was working fine for all these days, but from last week my phone is not getting charger via power adapter but when i connect my S3 to USB its starts charging.
Its strange, when my S3 is connected to power adapter it shows that is charging but literally its not eventhough i left my S3 on power adapter for an hour its on same point(%) when plugged in.
I dont see this issue when connected to my laptop via USB cable.
do anyone face this kind of issue? or what could be wrong?
Click to expand...
Click to collapse
Try changing your USB cable... I have changed 2usb cables since I bought my s3 due to same issues that you are having.. If it is in warranty customer care will replace it for you.. if not then just try with another USB cable before purchasing a new one..
Sent from my GT-I9300 using xda app-developers app
kunal1540 said:
Try changing your USB cable... I have changed 2usb cables since I bought my s3 due to same issues that you are having.. If it is in warranty customer care will replace it for you.. if not then just try with another USB cable before purchasing a new one..
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Yes... I tried different USB cables but facing same issue, not charging when plugged in power adapter and charging when plugged in USB
I think it is probably the USB cable I had same issue but I am now using a black berry cable with the Samsung charger and it's charges so faast
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