[Q] [Help] Broken screen - need to recover pictures - Galaxy S III Q&A, Help & Troubleshooting

Hi,
Can some please help me to recover photos from my broken S3? I want to download them to PC and then delete before I give it to repair.
My Galaxy S3 dropped, there is a small crack visible in the corner and the screen is completely black. Phone turns on/off (leds do flash), also when I press main button the 'menu' and 'back' buttons flash. Screen does not display anything and I'm not able to tell if the touch input works.
What I've already tried:
1. Connecting to PC - device is visible but I can't enter internal storage
2. Samsung Kies - does not work as the device is locked and can't unlock it (possible because touch input is broken). Also I can't use 'unlock' option on Samsung page as I can't activate sim card.
3. GALAXY S3 UNIFIED TOOLKIT skipsoft.net/?page_id=213 - does not work, probably because the sdk option is not enabled on S3
I can't tell if it's connecting to wifi - on router there is one device identifying as unknown, probably it's S3.
I've found something about recovery/download mode but don't know how to use it to recover photos (if possible at all).
I would really appreciate any help as I have a lot of photos on my S3.
Thanks,
Mike

If you can't enter the internal storage on your pc, it's because your phone has a lockscreen pattern or code. You could try to draw the pattern on the black screen as the touch might still be working. Another option would be to buy a micro usb to hdmi cable and connect the phone to your tv or monitor.
Sent from my GT-I9300 using XDA Premium 4 mobile app

Please read the rules first
!!ALL QUESTIONS GO IN THE Q&A FORUM!! OR THEY MAY BE DELETED!!
Please read the stickied faqs and guides before posting .
Faqs have a post regarding recovery of data.

adb and pull it the data out ?, and if you saved the pictures on the SD card just get a reader and pull it from the SD card.

Thanks for replies but it did not work.
1. When connecting S3 to TV I got black screen. Tried with other phone - HTC One S and it's working so my micro usb-hdmi adapter is ok.
2. Tried to draw lockscreen pattern but no luck, touch does not work.
3. Connected even USB mouse to S3 and tried to draw lock pattern - no luck, it's very hard to reproduce it.
4. Also can't do adb as the usb debug is most probably disabled on my phone. Tried all possible troubleshooting found online but still 'adb devices' command gives nothing. Again tried with HTC - works.
I need to extract from internal storage, there is no ext. card.
Any other ideas please? Other than hw intervention like self replacing screen...
Thanks,

Actually you should do adb from custom recovery NOT android.
Please read general > sticky roll-up > s3 storage data recovery
-----------------------
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit

Thanks rootSU!
I've entered recovery mode on S3, now 'adb devices' shows my device. //Edit: what I see is: 4df10efb68e24f99 recovery
I've followed sticky and when doing 'adb pull /data/media/0/ c:\...' or 'adb pull /data/media/ c:\...' I got message that remote object does not exist.
When doing adb pull /data/ c:\... I got message: 0 files pulled. How to find file structure?
//Edit: tried 'adb shell' and then 'adb devices' -> received blank list
Tried 'adb root' -> received "adbd cannot run as root in production builds"
Not really sure what to do next..
//Edit 2: I start to wonder - in the sticky there is: Boot into recovery, connect usb and go to "mounts and storage". Toggle the "mount data" options to mount these partitions. Tip, when mounted, the option then becomes "unmount data"
I don't understand this part: go to "mounts and storage". Toggle the "mount data" options to mount these partitions., where should I do this? Phone screen is dead..

Related

NEWBIE - Galaxy SII smashed screen -copy data with ADN? (phone not rooted)

Hi all
Thanks to those who replied though it would be nice if the post was fully read first... for example, I cannot just connect the phone and copy its content via USB!
Here's the problem:
- phone screen is smashed and shows nothing
- phone still powers up though
- it is not rooted
- it has data on its internal memory that I want to copy
- it has pattern lock activated
- computer (MS Vista OS) recognises a USB devise is logged in, but it doesn't read it as a drive, and KIES just idles... no doubt because I would need to change the phone settings, which I can't do with a smashed screen.
QUESTIONS:
- How can I access phone contents to copy them? (repair shop wants $220)
- I was told using ADN....
I installed SDK Tools but how do I start ADN?
Many thanks
the easiest way might be connect to your computer and copy the contents of the internal sdcard if your computer sees the phone.
If you wan to use odin, use file dump to dump the contents of your phone i believe.
I'm quite the noob when it comes to adb scripting, but I believe that
- start a command line within the directory where ADB executable is located
- type in "adb usb" and it should connect to your phone
- then type "adb pull /mnt/sdcard/* X:\path-to-directory\"
commands without parentheses... I hope it will work
Thanks for the replies
I just amended my original post to say the computer does not recognise the phone when USB connected... KIES tries to connect but fails (no doubt because there is no response from the phone).
Did you try and connect it through mass storage?
Settings - Wireless and networks - USB utilities.
Also try uninstalling kies and reinstall
Sent from my ThinkPad Tablet using XDA App
mattyh77 the screen is broken, I can't see a thing on it so I can't changes settings from the phone...
ANYONE ELSE PLEASE?
E3Y said:
mattyh77 the screen is broken, I can't see a thing on it so I can't changes settings from the phone...
ANYONE ELSE PLEASE?
Click to expand...
Click to collapse
adb is it!
open a adb shell if you need to navigate around to where things are..
then do a adb pull to get the stuff you want.
Oh yeah, forgot about that, haha. Sorry.
Sent from my GT-I9100 using XDA App

[Q] Access USB via ADB

Hey guys,
is it possible to access the internal storage via adb, without having a display?
My Galaxy SII Display is broken, but the rest should work.
usually i have to lock in with the security points that have to be connected (i dont know how that is called in english),
to allow access via usb.
now that the display does not work, i can not go that way.
so is it possible to access the internal storage via adb?
or do you have another way for me to get my data back?
i am not going to buy a new galaxy s2 and replacing the motherboard,
because its not worth it.
i have cm10.1 installed with dorimanx kernel, and root is allowed for adb and apps.
i never used adb, so i dont know how to start my search.
i also have the problem that i dont know how to look for that thing,
because im not english.
it would be nice if you can give me a start,
or another way to access the internal storage.
i also thougt about accessing via recovery.
i think i can go into recovery, and by pressing volume and power keys,
i can naviagte to mount data.
but im not sure about the steps,
so if anyone have a dorimanx 7.xx kernel,
can you please write the steps down for me?
thank you.
Grandtheftman said:
Hey guys,
is it possible to access the internal storage via adb, without having a display?
My Galaxy SII Display is broken, but the rest should work.
usually i have to lock in with the security points that have to be connected (i dont know how that is called in english),
to allow access via usb.
now that the display does not work, i can not go that way.
so is it possible to access the internal storage via adb?
or do you have another way for me to get my data back?
i am not going to buy a new galaxy s2 and replacing the motherboard,
because its not worth it.
i have cm10.1 installed with dorimanx kernel, and root is allowed for adb and apps.
i never used adb, so i dont know how to start my search.
i also have the problem that i dont know how to look for that thing,
because im not english.
it would be nice if you can give me a start,
or another way to access the internal storage.
i also thougt about accessing via recovery.
i think i can go into recovery, and by pressing volume and power keys,
i can naviagte to mount data.
but im not sure about the steps,
so if anyone have a dorimanx 7.xx kernel,
can you please write the steps down for me?
thank you.
Click to expand...
Click to collapse
if you can mount in recovery then mount everything in recovery,connect your device to PC and the open command prompt and navaigate to folder where you have set up android sdk.
now do the following
1) adb shell
2) now type ls -it'll list all folder and files.
3) now navigate to your sd-card (can't tell exact name for internal sd card) by typing cd <directory name>
4) you can list all files by using ls command.
5) Once you find the exact directory name of sd card and files to be recovered then type exit
6) now type adb pull /path/to/your/folder/filename.File will be saved in working directory...
i don't have s2,just helping you with some common adb stuffs.
btw you can use adb file managers which provides GUI.Like this one http://forum.xda-developers.com/showthread.php?t=1821601
adb
Connect the phone to system, Open terminal and do adb remount then adb shell.
Now do ls, you will be able to see all the folder and everything. Go to Sd-card folder and there you should have all your data.
There is and app ADBExplorer. I have never used this tool, but you can check it is GUI.
Thanks,
The ADBFileexplorer worked very well for me.
Just booted in recovery and started the explorer.jar in the adb folder.
Thank you for the tips.
This can be closed now

[Q] How to rescue data from the internal_sd when display is broken?

So here is a hard one: My friend's SIII fell down, display broke. And he didn't do any backup from the files on the internal memory (yeesh...!!). So how can we rescue the data? USB won't work, because you have to verify USB access by clicking the message that normally would appear on the screen after plugging it to your PC. The phone is *not* rooted.
Installing apps will be no problem because you can simply install apps logging in on Google Play with your PC's web browser. So I hope that there's a certain app in the Play Store that would i) grant access via USB/web/something without having to do any click on the phone's screen or ii) that would backup all the phone's data (or specified folders) to another location... without having to perform a single click on the phone's display.
(Guys, we're talking about his girlfriend's private pictures - so please help him! )
Thank you for helping...!
Well IMHO, he is going to be very lucky. Installing an app won't be useful. Anything that allows wireless / network access to local files on the device will require on screen set up or interaction (for security purposes).
If he somehow has USB debugging turned on, he MAY be in luck. But It is doubtful. This is a real longshot....
Firstly, download this file:
https://dl.dropboxusercontent.com/u/20471345/SUroot/Tools/PC/sdktools-toolsonly.rar
Follow the instructions in the read me to add it to windows environment variables.
Then, use this:
http://forum.xda-developers.com/showthread.php?t=1703488
To install all the drivers required. Run through the screens and choose your model of device and follow all the instructions for installing the device drivers. THIS IS WHERE WE NEED TO HOPE USB DEBUGGING IS ENABLED
Hopefully you won't need root for this next part.... If you get this far and do need root, the toolkit can root anyway.
Then open up a command prompt (press start / windows key and type "cmd" and press enter.
in the black window type "adb shell" and press enter
type "cd /mnt/sdcard" and press enter
tpe "ls" (thats LS) and press enter
This is where you identify where the images are. I assume they are in DCIM.
type "exit" and press enter
type "adb pull /mnt/sdcard/DCIM c:\" and press enter.
This should pull all the DCIM contents to the local c: drive of the computer.
It all hinges on whether USB debugging is enabled tough so its a long shot. I really can't think of anything else.
---------- Post added at 09:47 AM ---------- Previous post was at 09:42 AM ----------
Actually, the toolkit has a backup internal SD card option anyway so the last section is irrelevant. After installing the drivers, just go into the backup menu.
All you really need is this:
rootSU said:
use this:
http://forum.xda-developers.com/showthread.php?t=1703488
To install all the drivers required. Run through the screens and choose your model of device and follow all the instructions for installing the device drivers. THIS IS WHERE WE NEED TO HOPE USB DEBUGGING IS ENABLED
After installing the drivers, just go into the backup menu.
Click to expand...
Click to collapse

[Q] Broken Screen, Recovering Files without USB Debugging turned on

My S3 I9300 screen is completely broken (blank) and I want to recover my photos. I can turn on the phone and it makes all the usual noises therefore indicating that it is working.
I have downloaded the Unified Toolkit from here:
http://forum.xda-developers.com/showthread.php?t=1703488
But it seems that I need USB Debugging turned on for me to do anything with the phone - but this is impossible without a working screen...
I can blindly boot the handset into recovery mode - this results in Windows recognising the device (a device with no folders appears in explorer), and so does the Unified Toolkit (serial number is displayed).
Does anyone have any suggestions about how I can proceed? Are there any other tools that I can use? Is it possible to turn on USB debugging some other way?
Cheers
pull the files via adb while in recovery. find a guide if you don't know how
The unified toolkit will handle adb pull files. Option 11 in main menu if I'm not mistaken
Sent from my GT-I9300 using Tapatalk 2
Well, maybe you can try pull out the memory card from you S3 I9300 phone, and then recover files from memory card.
Luna01 said:
Well, maybe you can try pull out the memory card from you S3 I9300 phone, and then recover files from memory card.
Click to expand...
Click to collapse
The whole point is that they're on the internal memory.
If your phone has a broken screen, you may try to recover data from phone with this tutorial: Recover data from phone whose screen is broken
hope this helps.

Screen Dead, Must Retrieve Data

My screen is absolutely dead, it was green and I could see a little bit, through the tint but the touch screen wasn't working. I should've used that time to backup all my stuff. Actually, I couldn't. but instead I tried to get it fixed. They said there was some "unsupported" error and it was because my phone was rooted. Didn't make sense to me because he said the screen came on and had that "unsupported" error.
Anyway I've tried the USB cable but I have a gesture password so it doesn't mount.
If I can open AirDroid, I'll even be able to see the screen on my PC, if someone knows a way to open an app. I am unauthorized on ADB though ...or maybe if there was a way to add an authorization key via adb push in CWM recovery, and then use [email protected] or adb to open airdroid!
I have booted to TWRP and mass storage should automatically start as I've heard but it didn't. I went to Download mode and I was able to flash Philz CWM and I tried to use screenshots of CWM online to get to mount USB storage but I couldn't. Please help me out!
I was able to get my dad's GS5 and I flashed Philz on it. I used it as a guide to navigate on my phone but the problem is that the mount USB storage option in Philz only mounts the micro SD card I have in the phone. Maybe if I remove it it will automatically mount sdcard0?
TWRP MTP doesn't work on my computer, so I will try another computer tomorrow. That might do the trick.
If you have access to Samsung smart dock for Note 2 you could be able access phone without working screen. All you need is usb mouse and hdmi cable and tv. With mouse attached normally screen is disabled because is no longer needed for touch input and that should allow for data retrieval. I think your phone has cover over usb connector and that may need to be removed for smart dock to work.
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