Unreliable LTE connection - Sprint Samsung Galaxy Note 3

Hey everyone,
For some reason my GN3 isn't getting a 4G connection in my home or office, my GN2 gets a flawless connection.
I did all standard trouble shooting procedures with Sprint but no go.
I made sure the cdma/lte option was selected, turned off the connection optimization, reset the profiles and prl.
Sometimes the 4G will turn on, but it will disconnect quickly. Is my phone defective?
Thanks
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I know in my area, theyre constantly turning on and off the towers as theyre making the transition to bigger and better speeds.

Hmm.
Now my 3g connection is gone, and I keep getting refreshing sim message pop up
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Sounds defective to me. This phone has a stellar LTE radio, definitely up there with the Note 2.
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Yeah a combination of both might really be giving you a horrible experience. This phone is amazing when getting a signal. I switched from the HTC One, which for me was a horrible phone for 4G or just signal in general. This phone grabs and keeps 4g anytime.
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Yuhfhrh said:
Sounds defective to me. This phone has a stellar LTE radio, definitely up there with the Note 2.
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Click to expand...
Click to collapse
Actually it seems better than the note 2, I am getting 4g where my wife note 2 is only getting 3g in some spots. Yes we are side by side when it happens. Yes we traded phones to see if it was just the distance of a foot or two in the truck made the difference. It did not.
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I never knew LTE could hold as well as this on Sprint until I got this phone..just say'n
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I'm having same issue as OP. It's driving me absolutely nuts! The only time I got 4g for a few seconds was while doing hands free activation but once the phone auto reboot LTE was gone again!
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SantinoInc said:
I'm having same issue as OP. It's driving me absolutely nuts! The only time I got 4g for a few seconds was while doing hands free activation but once the phone auto reboot LTE was gone again!
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Click to expand...
Click to collapse
I'll refer you back to this post.

I get 4G in places I never got it before
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The 4g on my note 3 goes in and out. I can wake the phone and as soon as I do the 4glte icon disappears and the 3g icon pops up. No stable 4g connection at. Haven't been able to test the speeds because of this. Now my gs4 is sitting right by my note 3 and it has full 4g getting speeds up to 24mbps. Yet the note 3 is still only showing 3g. Both on the same prl. Both have lte enabled.
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I get some issues from time to time; In Seattle, Sprint has yet to officially announce 4G LTE coverage.
I'm lucky to get it where I live and frequent but from time to time it just doesn't seem to work, it will say I'm connected but has DNS errors, perhaps because the connection dropped or they're upgrading a tower... When my connection drops I try cycling Airplane Mode a few times and that usually lets me connect.

Kompster said:
I get some issues from time to time; In Seattle, Sprint has yet to officially announce 4G LTE coverage.
I'm lucky to get it where I live and frequent but from time to time it just doesn't seem to work, it will say I'm connected but has DNS errors, perhaps because the connection dropped or they're upgrading a tower... When my connection drops I try cycling Airplane Mode a few times and that usually lets me connect.
Click to expand...
Click to collapse
I have to cycle airplane mode to connect a lot of times as well. Does anyone know why LTE seems to be so much tougher to connect to than WiMax? On my S2 that I just upgraded from you could set the specific db that Wimax connected and disconnected at as well as the specifc interval that it would check for 4g. It connected to and stayed connected much more reliably than LTE does. I live in a well covered area, but there are certain points along my driving route where the 4g will drop to 3g. After that I notice that it is very hit and miss as far as deciding to reconnect to LTE, even though the coverage is superb. If I cycle airplane mode, it connects with a strong LTE signal. This is after setting the LTE timer and the buffer timer to 1. Does anyone have settings that make the phone try to connect more often?

Did anybody ever figure out why this is happening, i just picked up my n3 while i was in denver where there is no sprint 4g, but i noticed as soon as i got back to my house where my n2 always got 4g and my wifes icrap 5s gets 4g but not my n3?

Here are the settings I use. 4G almost always. connection optimizer is removed on my phone too. If you use something to create shortcuts to activities you can access the hidden menus without using the dialer. Easy prl change is nice but since 4G is new in my area I stay on the newest the phone grabs from network.

Nevell said:
The 4g on my note 3 goes in and out. I can wake the phone and as soon as I do the 4glte icon disappears and the 3g icon pops up. No stable 4g connection at. Haven't been able to test the speeds because of this. Now my gs4 is sitting right by my note 3 and it has full 4g getting speeds up to 24mbps. Yet the note 3 is still only showing 3g. Both on the same prl. Both have lte enabled.
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Click to expand...
Click to collapse
I'm having the exact same problem! Have you been able to figure out anything?
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[email protected] said:
I'm having the exact same problem! Have you been able to figure out anything?
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Click to expand...
Click to collapse
Yep I got a new one. Been working fine.
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Yeah, I'm getting general LTE flakiness lately, when previously it was fine. I don't know if it's the phone or the network. I seemed to have better speeds with my kyocera torque and s4. I'm guessing it's network congestion. In some places with decent signal, it has slow connection to no. Pisses me off when it drops down to 3g. I'm thinking more people are upgrading old phones and hogging bandwidth. Ten months ago LTE was much faster.

You guys think this would work??
https://play.google.com/store/apps/details?id=com.gejos.android.internetbooster

Related

4G down?

I'm in Atlanta and it seems 4G has been down the last few days. Anyone else notice this or is it my phone? I haven't really changed anything, just installed a few apps.
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It has been kinda iffy here in Arizona also the speeds have been really low as well
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I'm also in AZ and can confirm i'm only seeing 1X where I normally have strong 4G/3G Signals.
I'm in Connecticut, and seems like I'm having a similar issue. However, I'm rooted, running Gingerbrick radio/ROM, and been changing kernels as Imoseyn puts out new ones, so I was not sure if it was the network, or bugs in the GB software.
No issues in Charlotte. I am currently in the middle of a medical building with no windows and 3 bars signal strength. I just got over 15Mbps down and close to 8Mbps up on Speedtest.net.
Sent from my ADR6400L using Tapatalk
In washington dc...i'm getting 3G but not 4G. However I did update the kernal before I went to bed last night so that might be the issue.
EDIT: Rebooted and 4G is back.
Thanks
No 4g where I'm at in cali... But I can say for the past few days, 3g has been slow if at all. Have to do reboot just to get anything and it will say 3g in my phone but no data when I try using my browser and all. (Data turned on)
*WALK in the WORD*
STL here, 4G zone, into and out of 1X off and on all day.
4G was very spotty in Cincinnati this weekend.. seems to have leveled out as of this morning.
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dhaymond said:
No 4g where I'm at in cali... But I can say for the past few days, 3g has been slow if at all. Have to do reboot just to get anything and it will say 3g in my phone but no data when I try using my browser and all. (Data turned on)
*WALK in the WORD*
Click to expand...
Click to collapse
4g has been spotty today I'm in the Pomona area

Notc connecting to LTE fixed

For some reason i could connect to LTE for about 30 seconds before my phone would revert to 3G. no matter how many times i updated prl or profile.
Solution: used Network from app store to switch from CDMA+LTE AUTO to LTE,CDMA. now getting lightning fast LTE all the time.
Nice.
I was having the same problem, could you explain what you did exactly? There is an app called network that allows you to change this?
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tomplatz said:
Solution: used Network from app store to switch from CDMA+LTE AUTO to LTE,CDMA. now getting lightning fast LTE all the time.
Click to expand...
Click to collapse
Which "Network" app did you use? Play Store shows like 19,000 apps when I search on just "network"!
Thanks!
Dave
'Network' on AppBrain: http://www.appbrain.com/app/de.mangelow.network
I'll try this out, I've been dialing *#*#4636#*#* and selecting lte/cdma, this may make it easier to switch
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Just remember...the resets when you reboot and keeps your phone from connecting to ehrpd (i think)
Still running tests
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Working good for me as soon as i changed the settings.... Been on lte since then without getting on 3g.... This is good...
Thanks
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00mred00 said:
Just remember...the resets when you reboot and keeps your phone from connecting to ehrpd (i think)
Still running tests
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Click to expand...
Click to collapse
Whats ehrpd ?
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App works well, good shortcut..
I just have to set it back to cdma, lte+evdo/auto when I leave an lte area.. Then 3g/4g/1x hand offs appears to function normally..
Lte+cdma lets me maintain 4g down to 1 bar otherwise it drops down to 3g for no reason I can tell..
metallized said:
Whats ehrpd ?
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Click to expand...
Click to collapse
Enhanced High Rate Packet Data (eHRPD). eHRPD is an enhancement of 1xEV-DO (AKA HRPD) that enables LTE to CDMA handover.
00mred00, do you know a way around this problem? I'm just not getting LTE if I don't change my network like this. Seems odd that we should have to do this at all. Is this a problem of the freshROM or a coverage problem or what?
Thanks for the intel.
It happens because sprint has flipped the switch early and less than half of lte towers are on and are still not fully powered up. The 3g signal is stronger (although slower) than the 4g.. Sprint has said that there lte isn't fully functional and that it's currently mostly for outdoor use
jshow816 said:
It happens because sprint has flipped the switch early and less than half of lte towers are on and are still not fully powered up. The 3g signal is stronger (although slower) than the 4g.. Sprint has said that there lte isn't fully fictional and that it's currently mostly for outdoor use
Click to expand...
Click to collapse
I will have to try this next week when I am in an area supposedly with LTE on but it's not accessible
Yes! This works! I was having the same issue and sprint stores and tech support could never help! This definitely is the fix. Makes me so angry that it is just a setting on the phone. The people at the Sprint stores were insisting that there was nothing wrong. Dirty liars.
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jshow816 said:
It happens because sprint has flipped the switch early and less than half of lte towers are on and are still not fully powered up. The 3g signal is stronger (although slower) than the 4g.. Sprint has said that there lte isn't fully functional and that it's currently mostly for outdoor use
Click to expand...
Click to collapse
This is pretty much what I have found here in Dallas. I am not convinced we we need a permanent solution for this reason.
For example...the areas I have to do this in are not officially up and running yet. (keep in mind not all of the "orange" is officially up yet either)
I continue to test it. Right now I want to say Atlanta is the furthest in completion
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LTE speeds - Post em here!

My area just got LTE turned on last Thursday...which prompted me to by the OG. Post your speed!
My best has been 41/18
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Sent from my LG Optimus G.
Some lte some hspa
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Been on t-Mobile for the past 6-7 years. Pulled the trigger on a ATT LGOG today and I'm glad I did.
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Ahh. LTE is great.
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My speeds are pretty much not even LTE. In fact I was getting just as good speeds with my non-LTE Atrix 4g. From my bedroom I get about 1mbps and the upload...well if it registers at all I get 300kbps. Admittedly I get terrible terrible reception here even on my old phone. At my grandmas house where I get 3-4 bars I got up to 8mbps per second on one or two tests but often it was around 3mbps. The upload there never got above 600-700kbps. I live in Orange County, CA so maybe there are so many users that that's just as fast as we get...or maybe it's this phone. I dunno yet. Gonna try it at work(Disneyland) tomorrow and see how it works.
I attached a txt file with my tests...on most of them it says HSDPA, dunno what that even means.
Sounds like you do not have LTE in your area yet. The signal icon on your status bar will say 4G LTE if you have it.
acidtreat101 said:
My speeds are pretty much not even LTE. In fact I was getting just as good speeds with my non-LTE Atrix 4g. From my bedroom I get about 1mbps and the upload...well if it registers at all I get 300kbps. Admittedly I get terrible terrible reception here even on my old phone. At my grandmas house where I get 3-4 bars I got up to 8mbps per second on one or two tests but often it was around 3mbps. The upload there never got above 600-700kbps. I live in Orange County, CA so maybe there are so many users that that's just as fast as we get...or maybe it's this phone. I dunno yet. Gonna try it at work(Disneyland) tomorrow and see how it works.
I attached a txt file with my tests...on most of them it says HSDPA, dunno what that even means.
Click to expand...
Click to collapse
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bigworm50 said:
Sounds like you do not have LTE in your area yet. The signal icon on your status bar will say 4G LTE if you have it.
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Click to expand...
Click to collapse
But we do have LTE, it says on the coverage tracker that we do and my dad has the HTC One X and he gets LTE. Now that you mention it though it says 4G at the bar at the top of the screen and not LTE. Is it supposed to say LTE?
Yes it does say it right under the 4G. Go back and look at some of the screen shots. If you are both on At&t you should go to the store because you should have it also.
acidtreat101 said:
But we do have LTE, it says on the coverage tracker that we do and my dad has the HTC One X and he gets LTE. Now that you mention it though it says 4G at the bar at the top of the screen and not LTE. Is it supposed to say LTE?
Click to expand...
Click to collapse
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Click to expand...
Click to collapse
Impressive. It makes WiFi look outdated.
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Well at work I did get the 4G LTE icon appearing but still I am getting like 8mbp download maximum...I guess that's just how it is here. I am disappoint.
Lte is choking on the west side of little rock, AR right now. I fell back on hspa and it's working fine.
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acidtreat101 said:
My speeds are pretty much not even LTE. In fact I was getting just as good speeds with my non-LTE Atrix 4g. From my bedroom I get about 1mbps and the upload...well if it registers at all I get 300kbps. Admittedly I get terrible terrible reception here even on my old phone. At my grandmas house where I get 3-4 bars I got up to 8mbps per second on one or two tests but often it was around 3mbps. The upload there never got above 600-700kbps. I live in Orange County, CA so maybe there are so many users that that's just as fast as we get...or maybe it's this phone. I dunno yet. Gonna try it at work(Disneyland) tomorrow and see how it works.
I attached a txt file with my tests...on most of them it says HSDPA, dunno what that even means.
Click to expand...
Click to collapse
I don't know the AT&T network but on Rogers, Bell & Telus in Canada you need to specify an LTE APN. The HSPA/+ APN you have configured by default with your SIM probably won't support or recognize LTE service speeds, and even my 'LTE network' microSIM didn't import this automatically, I had to manually input the APN.
33/1.9 I wonder what's up with my upload speed.
Here is my test from Little Rock AR
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Man I'm so jelly of all y'all that live out in the middle of nowhere and get awesome speeds cause there isn't 100,000 other people using LTE.
Wow
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Network connectivity issues

Hey guys, i have no idea what has happened, but i no longer have 4g on my phone.
First, it takes forever to actually connect to Mobile data. It shows that mobile data is on, but it says "disconnected" for at least a minute or two. Second it only connects to 3g when i know im in a 4g area, and have always gotten 4g.
I have it set to LTE/CDMA mode and have sprint connnections optimizer turned off. I have also updated prl/profile to no avail. Please help
Thanks
It's been around the posts lately about the growing problem. Try ##3282#, profile, change to 1, hit menu, commit modifications... Maybe that will help.
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Thanks, it was already set on 1.
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Well... I'm in the same boat man. But I'm actually going on a couple hours of constant lte. Man, I did everything in the book. ##786# reset, hundreds of profile and prl updates...
I flashed back to an old nandroid of superlte and its been working.
Sent from my EVO using Tapatalk 2
I'm basically having the same issue. The other thing on my end is I can't update prl or profile. This sucks.
Sent from under your bed...
This happened to me the other day. What i did was turn off my mobile data and put my phone on airplane mode for a few minutes. Then i turned everything back on and my LTE worked.
Woke up this morning and my 4g was back! Guess its a tower or software issue. It seems to be randomly disappearing for no reason. Hope you guys get it solved cuz if not then the phone should've been called EVO 3G if its gonna act like this. I'm sure I haven't seen the last of this problem
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Been having similar issues for the last day or so as well. It sometimes requires me to restart the phone entirely before I get LTE back. Where are you guys around? Chicagoland area here.
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I'm in the Dallas/Fort Worth Texas area
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bennyboy78 said:
I'm in the Dallas/Fort Worth Texas area
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Click to expand...
Click to collapse
Im in Dallas and since middle of December i can say that my Data speeds have gone back to pre network vision days..
Right now, in my office with the 4G icon, im getting less then a meg down and between 1 and 2 megs up.
Thats 3G speeds..
Its aweful..

Sprint Airave and 4G LTE connected

So I have a tower that was updated with LTE and before I couldn't get any service. After realizing I had 4G now by my house, I realized as well that my Airave was disconnected and when I reconnected it, it seemed my phone would switch back to 3G, however some how I am now getting great signal and still connected to LTE while connected to my Airave as you can see in the pic. I guess I will be calling sprint and canceling the return package for the Airave! The green is my airave and the red is the newly launched LTE tower.
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Pardon, what app is that?
I think it's Sensorly
https://play.google.com/store/apps/...viewer&feature=nav_result#?t=W251bGwsMSwyLDNd
The app that is currently up is called Netmonitor, the other one running is sensorly
Lucky!!
man your lucky u have a tower so close to u
Anyone know why mine constantly switches from 3 different towers every 30 seconds or so. The closest Tower to me does have LTE but it never stays on that tower and that's the tower I get the best reception from bout 3 or 4 bars then I'll lose it all in seconds. Don't understand why. We just got a few lte towers up so I don't know if network Vision project is affecting it. I've never had good reception at my house so seeing 4 bars is nice, just wish it would stay
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have you try to update your profile and prl?
Interesting. I tried that app above, and it did not show any tower locations. It just showed my location
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iandmacdonald said:
Interesting. I tried that app above, and it did not show any tower locations. It just showed my location
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Click to expand...
Click to collapse
Same here...does anyone know where to find a cell db? This is exactly what I've been looking for because I have the same symptoms as tmoney (switching back and forth between full bars/lte and one bar/3g).
Sent from my EVO LTE
Is the little blue tower thingy an icon for a Sprint tower or an airave? I have a blue tower thingy RIGHT next to my apartment and I have always had awful signal. (2 bars maximum, no bars / roaming minimum. Most of the time I'm at no bars)
Could the little blue icon mean there is an airave nearby?
Does anyone know what the adress that pops up when you first open up the app is
jkt97401 said:
Is the little blue tower thingy an icon for a Sprint tower or an airave? I have a blue tower thingy RIGHT next to my apartment and I have always had awful signal. (2 bars maximum, no bars / roaming minimum. Most of the time I'm at no bars)
Could the little blue icon mean there is an airave nearby?
Click to expand...
Click to collapse
Uhh not sure what you mean. The green triangle in the original post is my airave and the red triangle indicates the tower that is close to me. And yes so lucky to have a tower that damn close. I remember looking at where towers were going to be and remember seeing one close to my house, but didn't think it would literally be in my backyard...I drove around it to see if I could see an actual tower and I guess its not too high so my guess is it may just be like a station or something..But this airave and LTE is awesome, I been getting 3-5 bars all the time and anywhere from 3-12 mbps LTE
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EVOMIKE025 said:
Uhh not sure what you mean. The green triangle in the original post is my airave and the red triangle indicates the tower that is close to me. And yes so lucky to have a tower that damn close. I remember looking at where towers were going to be and remember seeing one close to my house, but didn't think it would literally be in my backyard...I drove around it to see if I could see an actual tower and I guess its not too high so my guess is it may just be like a station or something..But this airave and LTE is awesome, I been getting 3-5 bars all the time and anywhere from 3-12 mbps LTE
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Click to expand...
Click to collapse
What airave u got. 2.5? I would love to use my Airave and have LTE at my house
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---------- Post added at 10:51 PM ---------- Previous post was at 10:48 PM ----------
I turned my airave on and it's only giving me 3g icon, speeds are Ok 1.5 mbps so that's better then before but I have LTE in my area so I should be just like you
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tmoney239sucka said:
What airave u got. 2.5? I would love to use my Airave and have LTE at my house
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---------- Post added at 10:51 PM ---------- Previous post was at 10:48 PM ----------
I turned my airave on and it's only giving me 3g icon, speeds are Ok 1.5 mbps so that's better then before but I have LTE in my area so I should be just like you
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Click to expand...
Click to collapse
Ill have to check when I get back home in a week. At first I had 4g and like I said I realized my airave was off and when I unplugged it then plugged it back I got the 3g then later it switched to 4g and I checked the airave and it was all green, made a call, heard the three tones at the start of connecting the call like always, so I think it may be because I am so close to the tower..I have no idea lol. Ill let you know what version when I'm home again in a week.
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EVOMIKE025 said:
Ill have to check when I get back home in a week. At first I had 4g and like I said I realized my airave was off and when I unplugged it then plugged it back I got the 3g then later it switched to 4g and I checked the airave and it was all green, made a call, heard the three tones at the start of connecting the call like always, so I think it may be because I am so close to the tower..I have no idea lol. Ill let you know what version when I'm home again in a week.
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Click to expand...
Click to collapse
Ok cool. I'ma leave my airave on for a while just to see if 4g may pop up. I've been keeping it off because of text messaging delay ive been having. Btw I have a 2.5 I think that's their newest one, maybe wrong though.
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tmoney239sucka said:
Ok cool. I'ma leave my airave on for a while just to see if 4g may pop up. I've been keeping it off because of text messaging delay ive been having. Btw I have a 2.5 I think that's their newest one, maybe wrong though.
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Click to expand...
Click to collapse
I just got mine like three months ago I'd that tells you anything
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There is an affect called the umbrella affect. When you live to close to a tower you get similar behavior as if you were distant from tower. So it will connect and drop that tower constantly. So in umbrella situation if you stood right next to tower you couldn't connect to it but once you reach a certain distance from tower signal picks up.
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INMAN85 said:
There is an affect called the umbrella affect. When you live to close to a tower you get similar behavior as if you were distant from tower. So it will connect and drop that tower constantly. So in umbrella situation if you stood right next to tower you couldn't connect to it but once you reach a certain distance from tower signal picks up.
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Click to expand...
Click to collapse
That's beyond the point. As you can see I have no complaints lol. I am enough close as I should be and not distant and pick up lte signal, signal many are wishing they had and with a device (Airave) that should only pick up 3g data and voice. I agree with you on the umbrella effect however that is not the issue here by any means. I guess you could say I'm right where I need to be
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My experience with net monitor is that it is very inaccurate regarding tower location.
I know where the towers are around my house, I can see them but net monitor is off over half the time.
Sent from my Nexus 7
Pizzalover83 said:
My experience with net monitor is that it is very inaccurate regarding tower location.
I know where the towers are around my house, I can see them but net monitor is off over half the time.
Sent from my Nexus 7
Click to expand...
Click to collapse
It doesn't matter of the inaccuracy or accuracy of the app...Shall I take a picture of my airave as well as the tower by my house? This is all irrelevant to the topic of my post.
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