4G down? - Thunderbolt Q&A, Help & Troubleshooting

I'm in Atlanta and it seems 4G has been down the last few days. Anyone else notice this or is it my phone? I haven't really changed anything, just installed a few apps.
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It has been kinda iffy here in Arizona also the speeds have been really low as well
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I'm also in AZ and can confirm i'm only seeing 1X where I normally have strong 4G/3G Signals.

I'm in Connecticut, and seems like I'm having a similar issue. However, I'm rooted, running Gingerbrick radio/ROM, and been changing kernels as Imoseyn puts out new ones, so I was not sure if it was the network, or bugs in the GB software.

No issues in Charlotte. I am currently in the middle of a medical building with no windows and 3 bars signal strength. I just got over 15Mbps down and close to 8Mbps up on Speedtest.net.
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In washington dc...i'm getting 3G but not 4G. However I did update the kernal before I went to bed last night so that might be the issue.
EDIT: Rebooted and 4G is back.
Thanks

No 4g where I'm at in cali... But I can say for the past few days, 3g has been slow if at all. Have to do reboot just to get anything and it will say 3g in my phone but no data when I try using my browser and all. (Data turned on)
*WALK in the WORD*

STL here, 4G zone, into and out of 1X off and on all day.

4G was very spotty in Cincinnati this weekend.. seems to have leveled out as of this morning.
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dhaymond said:
No 4g where I'm at in cali... But I can say for the past few days, 3g has been slow if at all. Have to do reboot just to get anything and it will say 3g in my phone but no data when I try using my browser and all. (Data turned on)
*WALK in the WORD*
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4g has been spotty today I'm in the Pomona area

Related

4G still having problems in NY?

Good morning community,
Anyone else still experiencing 4G problems in NYC? It will stay on 4G for about ten seconds,then I will lose connection all together, before it reconnects to 3G.
My radio settings are correctly selected at CDMA+LTE/EVDO auto and I am on the MR2.0 radio.
This has been happening for me since yesterday.
Thanks!
I'm having the same problem and it's been like that for about 3 days now. I'm on CM7 so it can't be the radio.
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tazman19 said:
Good morning community,
Anyone else still experiencing 4G problems in NYC? It will stay on 4G for about ten seconds,then I will lose connection all together, before it reconnects to 3G.
My radio settings are correctly selected at CDMA+LTE/EVDO auto and I am on the MR2.0 radio.
This has been happening for me since yesterday.
Thanks!
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I updated my kernel this morning and thought that was the issue with 4g going in and out. I'm glad I saw your post. I'm in new york too.
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Going from Brooklyn to Queens this morning. 4G has been spotty for me too. Assumed it was the weather.
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Seems more stable right now though.
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lrs421 said:
Seems more stable right now though.
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Have not tried going back yet. Switched to 3G only and that has had a steady signal, albeit very slow......LOL
Verizon had 4G issues about a week ago, maybe there are still residual lingering issues?
not sure what is going on. the first 3 days with my bolt were great. i was on the OTA update (MR1 i am guessing) and had 4G singal at work and everywhere else i went, pulling about 20mp/s downloads all day long. but, for the last 5 days i have had spotty 4G, zero 4G at work. when i can connect to 4G i am getting like 5mp/s downloads. and that is IF 4G doesnt hang and not load anything. starting to get frustrated....not to mention, my buddy who sits right next to me at work has a droid Charge witth 4G and pulling just under 20mb/s here.
wondering if it is a LTE/ thunderbolt issue. the TB and LTE are not playing nicely together. not sure why that would be, but i dont have any other explanation.
having slow/non exhistant 4G with MR1, MR2 and MR2.5 radios.
im in queens. College point. Today 4g has been fine for me.

Really slow 4g speeds. Bad sim?

So I was running a cm7 rom, and for the most part, I always keep my phone in 3g, unless I'm downloading or doing alot of web surfing. Anyways, I toggled my 4g on, and the speeds were ridiculously slow (0.5mbs down) . It was like that for about a week. I just figured it was a rom issue?? Well I flashed a sense rom today, and the 4g speeds are just as slow. My signal indicator shows a full signal (4g) but the up/down arrows are constantly lit. I even tried flashing back and forth between the 802 and 906 radios. Has anyone had this problem? Is it a bad sim? My 3g works fine...
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n8theshredder said:
So I was running a cm7 rom, and for the most part, I always keep my phone in 3g, unless I'm downloading or doing alot of web surfing. Anyways, I toggled my 4g on, and the speeds were ridiculously slow (0.5mbs down) . It was like that for about a week. I just figured it was a rom issue?? Well I flashed a sense rom today, and the 4g speeds are just as slow. My signal indicator shows a full signal (4g) but the up/down arrows are constantly lit. I even tried flashing back and forth between the 802 and 906 radios. Has anyone had this problem? Is it a bad sim? My 3g works fine...
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If it was a bad SIM all you'd get would be 1x and no 3g or 4g.
Update: I had my wife test her 4g speeds at work and they were fine (tbolt). When she came home, I re-ran her speedtest, and it did exactly what my phone does. I must just live in some weird pocket.
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Sprint 4G in Memphis, TN (1st Impressions)

I remember a guy say here there was 4G here near downtown area so I turned on 4G a while back & got no bars on 4G with constant disconnections! I live in midtown & make a mistake & turned on 4G recently & was getting a connection. Sprint must really be working on the 4G because now I get connection all over midtown! The connection is stronger outside…… Here is the speedtest from inside house to outside! Your thoughts……
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That's awesome! Now I want 4G.
Non in chattanooga.
None in Toledo, OH.
I think sprint is working on it! There used to be no 4G near me but now I get it all over midtown & the connection outside is EXTREMELY strong & FAST!
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Weird.... I thought they stopped expanding their wimax coverage....
Idk, all of a sudden I get strong 4G
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arghhh I could so use this a month ago, when I was stuck in a hotel, with very bad WiFi.
I've been waiting for 4g in Memphis ever since I got the original Evo. I'm turning it on now to test but I live out in the Wolfchase area so we'll see.
Damn, nothing at my house but good to know we are finally getting some in town. The Sprint tower by my house gives me great 3g with 2600kbps down and 1300kbps up so I won't need the 4g here but when I'm downtown I will be cranking it out.
Since we are flexing 4G muscle...
I had it over new years and at the hotel on the way back and it was awesome. New years eve I passed out with it on and a new battery in, and when I woke up it had stayed connected the whole time and I still had a full battery. Usually I have to stand outside with my phone facing a certain direction before I can get it, yet my evo 4g was able to connect in places where my 3d doesn't even try to.
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KaoMinerva said:
I think sprint is working on it! There used to be no 4G near me but now I get it all over midtown & the connection outside is EXTREMELY strong & FAST!
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Fellow midtowner! I've been able to get as far as the main library before losing 4G when I tried on my Evo 4G last year, but I really don't use it all that much even when it is available.
Just tried it, got 2877kbps/118kbps. It'd probably be faster out in my driveway
dfin13 said:
Fellow midtowner! I've been able to get as far as the main library before losing 4G when I tried on my Evo 4G last year, but I really don't use it all that much even when it is available.
Just tried it, got 2877kbps/118kbps. It'd probably be faster out in my driveway
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You live in midtown too bro? When I had it on earlier today, it went nearly all the way to Christian Brothers University until disconnected! I'm glad I'm finally getting to use it, I tried to go back to 3G & it's impossible bro! I went from almost 3mb+ down/1.5mb+ up down to like 250kb down/90kb up SMH! The 3G in midtown where I am is ridiculous bro, nearly impossible to use until it's late night round 1! WTF
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Ok nhave u notice anything on 3g like stable speeds for more then an hour?
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Sounds like u will be one of the city's that will have 4g wimax 3g upgrade and 4g lte becuase all 4g new towers have that set on my city has that on the new towers they put up last year in December 2011
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tech7 said:
Sounds like u will be one of the city's that will have 4g wimax 3g upgrade and 4g lte becuase all 4g new towers have that set on my city has that on the new towers they put up last year in December 2011
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Are you in Memphis? I couldn't understand what you just said
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theres 4g coverage in La Crosse, WI.
I get about 1-2mbps down and about 1mbps up from my house where I have Low to almost no signal (it drops sometimes). About 100ms ping to any mainland server.
There are however a few settings in the ##DATA# menu for wimax, to decrease the drop threshold, and speed up the reconnection process if it does drop. I forget where the thread went though lol
DarkManX4lf said:
Weird.... I thought they stopped expanding their wimax coverage....
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The network vision towers (probably just went local for the OP) most likely are carrying Wimax until the agreement with Clear expires.
I'm blindly assuming here.
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It's amazing how 4G is everywhere in my area now. Here is another test I did up T-Mobile
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Congrats on being the 3rd major Tennessee city with wimax. Here in Knoxville wimax is still spotty but fast when with good signal. Nashville seems to have decent coverage, but if we could all have the speed and coverage that Atlanta enjoys, no one would be *****ing about not having LTE.

Network connectivity issues

Hey guys, i have no idea what has happened, but i no longer have 4g on my phone.
First, it takes forever to actually connect to Mobile data. It shows that mobile data is on, but it says "disconnected" for at least a minute or two. Second it only connects to 3g when i know im in a 4g area, and have always gotten 4g.
I have it set to LTE/CDMA mode and have sprint connnections optimizer turned off. I have also updated prl/profile to no avail. Please help
Thanks
It's been around the posts lately about the growing problem. Try ##3282#, profile, change to 1, hit menu, commit modifications... Maybe that will help.
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Thanks, it was already set on 1.
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Well... I'm in the same boat man. But I'm actually going on a couple hours of constant lte. Man, I did everything in the book. ##786# reset, hundreds of profile and prl updates...
I flashed back to an old nandroid of superlte and its been working.
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I'm basically having the same issue. The other thing on my end is I can't update prl or profile. This sucks.
Sent from under your bed...
This happened to me the other day. What i did was turn off my mobile data and put my phone on airplane mode for a few minutes. Then i turned everything back on and my LTE worked.
Woke up this morning and my 4g was back! Guess its a tower or software issue. It seems to be randomly disappearing for no reason. Hope you guys get it solved cuz if not then the phone should've been called EVO 3G if its gonna act like this. I'm sure I haven't seen the last of this problem
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Been having similar issues for the last day or so as well. It sometimes requires me to restart the phone entirely before I get LTE back. Where are you guys around? Chicagoland area here.
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I'm in the Dallas/Fort Worth Texas area
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bennyboy78 said:
I'm in the Dallas/Fort Worth Texas area
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Im in Dallas and since middle of December i can say that my Data speeds have gone back to pre network vision days..
Right now, in my office with the 4G icon, im getting less then a meg down and between 1 and 2 megs up.
Thats 3G speeds..
Its aweful..

Unreliable LTE connection

Hey everyone,
For some reason my GN3 isn't getting a 4G connection in my home or office, my GN2 gets a flawless connection.
I did all standard trouble shooting procedures with Sprint but no go.
I made sure the cdma/lte option was selected, turned off the connection optimization, reset the profiles and prl.
Sometimes the 4G will turn on, but it will disconnect quickly. Is my phone defective?
Thanks
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I know in my area, theyre constantly turning on and off the towers as theyre making the transition to bigger and better speeds.
Hmm.
Now my 3g connection is gone, and I keep getting refreshing sim message pop up
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Sounds defective to me. This phone has a stellar LTE radio, definitely up there with the Note 2.
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Yeah a combination of both might really be giving you a horrible experience. This phone is amazing when getting a signal. I switched from the HTC One, which for me was a horrible phone for 4G or just signal in general. This phone grabs and keeps 4g anytime.
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Yuhfhrh said:
Sounds defective to me. This phone has a stellar LTE radio, definitely up there with the Note 2.
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Actually it seems better than the note 2, I am getting 4g where my wife note 2 is only getting 3g in some spots. Yes we are side by side when it happens. Yes we traded phones to see if it was just the distance of a foot or two in the truck made the difference. It did not.
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I never knew LTE could hold as well as this on Sprint until I got this phone..just say'n
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I'm having same issue as OP. It's driving me absolutely nuts! The only time I got 4g for a few seconds was while doing hands free activation but once the phone auto reboot LTE was gone again!
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SantinoInc said:
I'm having same issue as OP. It's driving me absolutely nuts! The only time I got 4g for a few seconds was while doing hands free activation but once the phone auto reboot LTE was gone again!
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I'll refer you back to this post.
I get 4G in places I never got it before
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The 4g on my note 3 goes in and out. I can wake the phone and as soon as I do the 4glte icon disappears and the 3g icon pops up. No stable 4g connection at. Haven't been able to test the speeds because of this. Now my gs4 is sitting right by my note 3 and it has full 4g getting speeds up to 24mbps. Yet the note 3 is still only showing 3g. Both on the same prl. Both have lte enabled.
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I get some issues from time to time; In Seattle, Sprint has yet to officially announce 4G LTE coverage.
I'm lucky to get it where I live and frequent but from time to time it just doesn't seem to work, it will say I'm connected but has DNS errors, perhaps because the connection dropped or they're upgrading a tower... When my connection drops I try cycling Airplane Mode a few times and that usually lets me connect.
Kompster said:
I get some issues from time to time; In Seattle, Sprint has yet to officially announce 4G LTE coverage.
I'm lucky to get it where I live and frequent but from time to time it just doesn't seem to work, it will say I'm connected but has DNS errors, perhaps because the connection dropped or they're upgrading a tower... When my connection drops I try cycling Airplane Mode a few times and that usually lets me connect.
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I have to cycle airplane mode to connect a lot of times as well. Does anyone know why LTE seems to be so much tougher to connect to than WiMax? On my S2 that I just upgraded from you could set the specific db that Wimax connected and disconnected at as well as the specifc interval that it would check for 4g. It connected to and stayed connected much more reliably than LTE does. I live in a well covered area, but there are certain points along my driving route where the 4g will drop to 3g. After that I notice that it is very hit and miss as far as deciding to reconnect to LTE, even though the coverage is superb. If I cycle airplane mode, it connects with a strong LTE signal. This is after setting the LTE timer and the buffer timer to 1. Does anyone have settings that make the phone try to connect more often?
Did anybody ever figure out why this is happening, i just picked up my n3 while i was in denver where there is no sprint 4g, but i noticed as soon as i got back to my house where my n2 always got 4g and my wifes icrap 5s gets 4g but not my n3?
Here are the settings I use. 4G almost always. connection optimizer is removed on my phone too. If you use something to create shortcuts to activities you can access the hidden menus without using the dialer. Easy prl change is nice but since 4G is new in my area I stay on the newest the phone grabs from network.
Nevell said:
The 4g on my note 3 goes in and out. I can wake the phone and as soon as I do the 4glte icon disappears and the 3g icon pops up. No stable 4g connection at. Haven't been able to test the speeds because of this. Now my gs4 is sitting right by my note 3 and it has full 4g getting speeds up to 24mbps. Yet the note 3 is still only showing 3g. Both on the same prl. Both have lte enabled.
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I'm having the exact same problem! Have you been able to figure out anything?
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[email protected] said:
I'm having the exact same problem! Have you been able to figure out anything?
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Yep I got a new one. Been working fine.
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Yeah, I'm getting general LTE flakiness lately, when previously it was fine. I don't know if it's the phone or the network. I seemed to have better speeds with my kyocera torque and s4. I'm guessing it's network congestion. In some places with decent signal, it has slow connection to no. Pisses me off when it drops down to 3g. I'm thinking more people are upgrading old phones and hogging bandwidth. Ten months ago LTE was much faster.
You guys think this would work??
https://play.google.com/store/apps/details?id=com.gejos.android.internetbooster

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