Updated but didn't - AT&T HTC One (M7)

I just updated To 4.3 watched it update and install but it still says this
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How big was the file?
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smokinmoses said:
How big was the file?
Sent from my HTC One using XDA Premium 4 mobile app
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565.7MB!

jayhawkX said:
565.7MB!
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My guess you deferred installing the update, try going back to software update and see what it says.
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It's was like 260, or so ? I tried going back it says no new updates so...
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snorkle said:
I just updated To 4.3 watched it update and install but it still says this
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Click to collapse
Same thing here. Strange. Spent 4-5 hours trying to OTA it yesterday, postponed the install a couple times until just now, and after doing its thing I'm still 4.1.2.

I have not yet being asked to update from AT&T Menu, I'm outside of US, (Ecuador), maybe will take a bit more time?
Anyway, I got the RUU thing, will wait a couple more days before doing it manually..

I dont want to lose everything though and do it manually
Sent from my HTC One using xda app-developers app

snorkle said:
It's was like 260, or so ? I tried going back it says no new updates so...
Sent from my HTC One using xda app-developers app
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Click to collapse
I'm having the same experience

I am also having this issue. Downloaded the update (took forever), installed the update while connected to power, rebooted and Voila!.....nothing. I went back into about phone and nothing changed. Even worse, now it says my software is up to date. What a let down as I've been waiting for this for awhile

I just checked and updated downloaded the 567 mb or whatever, and mine says 4.3 no problems at all. I checked for update under about menu and said no updates available, then checked under the att update and it said one was ready for d/l, not sure which u guys did it under.

The same thing happened for me yesterday. I did a software check from ATT on my phone and it said I had an update that was around 246Mb I think, downloaded it at the speed of molasses, installed it and nothing updated. I ended up having to jump my phone's date ahead 2 days and check for an update before it said I had one at 564Mb to download and install. After that I was at 4.3.

RourkeSwift said:
Same thing here. Strange. Spent 4-5 hours trying to OTA it yesterday, postponed the install a couple times until just now, and after doing its thing I'm still 4.1.2.
Click to expand...
Click to collapse
Little update: I did a factory reset then tried updating again, and that time I got the full 500+ meg download and am now running 4.3. So if you're stuck doing the OTA and it says you're up to date with 4.1.2, maybe do a factory reset and try again.

So, I think what's happening here is that there are a total of 3 updates needed. The first is only like 20 MB, the second is the 246 MB one that others have mentioned and then the final update is the 565 MB update that actually brings you up to 4.3. It seems that either AT&T or HTC has set a requirement that several days have to pass after installing one update, before it will allow the next one to install. So, I was initially told there was an update for my yesterday. I chose to update and it downloaded a 20 MB update that installed. Then when I checked the version and saw that it hadn't changed, I checked to see if there was another. After reading Shinryuu's comment, I manually changed the date on my phone 2 days forward and was then able to download the 246 MB update. I then checked again and the version was still 4.1.2. I then checked for another update and nothing. Then I manually changed the date on my phone forward another couple days and now I am downloading the 565.7 MB final update.

Yea correct that 246mb update didn't do much, but mine would say it was up to date, jump the time a day on my phone and I tried it again and said it was up to date BUTTT after I hit ok the download thing poped up and started downloading the 560 mb one.. kinda odd but it's 4.3
So can't really complain
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Related

[Q] Latest software version?

OK, so installed the initial OTA, and my software version is 1.13.651.7. However, anytime I go into HTC Watch to try and watch The Green Hornet, I get a "Update needed" message that kicks me to the screen to check for software updates. I click check now, and get the "no updates available..." message. Am I missing an OTA that my phone just can't seem to find, or is HTC Watch just broken?
Anyway, can someone who has taken all the OTAs check their software version number and let me know if it's different than mine?
Thanks.
i have the same software version and htc watch widget works for me.maybe try rebooting your phone.
Tried that, over and over. Just doesn't want to work, I guess. Maybe I'll just take the phone in and get it replaced...
Sent from my PG86100 using Tapatalk
when i first took the update it keep telling me to update so i just canceled reboot then took the update and everything work fine.so can u watch any 3d stuff?youtube,greenhornet,or spiderma?
EvoSideHustlAZ said:
when i first took the update it keep telling me to update so i just canceled reboot then took the update and everything work fine.so can u watch any 3d stuff?youtube,greenhornet,or spiderma?
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Click to collapse
Youtube and Spiderman work fine. The only issue I'm having is with Watch constantly asking me to update, and there not being an update available.
R u using the original SD that came with the phone
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snoopy1e11 said:
R u using the original SD that came with the phone
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Click to expand...
Click to collapse
I've tried both the original SD and copying everything in the HTC Watch folder to my 16GB card, and both give me the "A software update is needed" error.

[Q] TB Software Update question

I was checking for a software update today on my Thunderbolt. Instead of coming back with "No update found" when I initiate the check, the "checking for new software" window just disappears without telling me if new software is there or not. Anyone else seeing this?
ugakilla said:
I was checking for a software update today on my Thunderbolt. Instead of coming back with "No update found" when I initiate the check, the "checking for new software" window just disappears without telling me if new software is there or not. Anyone else seeing this?
Click to expand...
Click to collapse
I just tried it on my wife's phone and it came back with the "No Updates Found" screen.
I noticed that this morning as well. I have checked it multiple times since and it's still doing it. Yesterday I was getting the "no new update" screen, todays the "checking for update" screen just disappears and nothing happens.
Weird.
Yea an OTA push could be incoming. Yesterday, it was saying no new software available. Today when I check, the windows closes and disappears without any notice.
Good to know my phone is not the only one acting wierd. I'm trying not to get too excited over an incoming OTA update.
Ditto for me as well
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arh2o said:
Yea an OTA push could be incoming. Yesterday, it was saying no new software available. Today when I check, the windows closes and disappears without any notice.
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Click to collapse
I got the same thing
Sent from my ADR6400L using XDA App
my thunderbolt (unrooted MR2) is doing the same thing as well. When i checked for updates last week, it did not do this.
Question: will an OTA update remove root with new firmware or will it just update the OS?
sent from my rooted Thunderbolt using XDA app
i'm not rooted, but it is my understanding that you should not accept updates if you are rooted. Perhaps someone else can comment on this to verify.
Correct, dont accept.
Sent from my ADR6400L using Tapatalk
hmmm... i just checked... a pop up came up and said "No New Software Update Available".
I just checked mine and it found one. Downloading Firmware now.
gnath9 said:
I just checked mine and it found one. Downloading Firmware now.
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Let us know what firmware it is...
sent from my GINGERTH3ORY V4.5.1 using xda app
I will ... its at about 80% downloaded now
gnath9 said:
I just checked mine and it found one. Downloading Firmware now.
Click to expand...
Click to collapse
Might be the MR1. But let us know what the build number is!
Source: Verizon Wireless
Name: 1.13.605.7
Size: 35.649 MB
installing now
Still running 2.2.1 .... bummer
I got all excited for nothing
gnath9 said:
Still running 2.2.1 .... bummer
I got all excited for nothing
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Click to collapse
Yeah...that's the mr1 ota...maybe next month...lol
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Mine said no update available.
Sent from my Verizon 4GLTE HTC THUNDERBOLT

Software update?

We're supposed to be getting a software update correct?
If I try to search for an update I see the following screen:
http://db.tt/X7f5FukG
Then it just fades away. No "No update available" notice or anything, it just fades away.
Is this normal at all?
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i don't think it's been released yet...
somerandomname1 said:
We're supposed to be getting a software update correct?
If I try to search for an update I see the following screen:
http://db.tt/X7f5FukG
Then it just fades away. No "No update available" notice or anything, it just fades away.
Is this normal at all?
Sent from my ADR6410LVW using xda app-developers app
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Click to collapse
From what I've seen so far, they are rolling out the software update only in test markets: Salt Lake City, UT and Austin, TX. You may not be able to get the OTA until it is in wide release.
What's interesting is there is a mention today that they pulled the ISIS mention from the update. At least the version remained the same in the two press releases (2.17.605.2 710RD)
External links (Droid-Life):
With ISIS featured
Without ISIS featured
junkmail9 said:
From what I've seen so far, they are rolling out the software update only in test markets: Salt Lake City, UT and Austin, TX. You may not be able to get the OTA until it is in wide release.
What's interesting is there is a mention today that they pulled the ISIS mention from the update. At least the version remained the same in the two press releases (2.17.605.2 710RD)
External links (Droid-Life):
With ISIS featured
Without ISIS featured
Click to expand...
Click to collapse
I got the update notification. I'm not near Austin or SLC.
I just got the update and I'm not in either city.
markrulesallnow said:
I just got the update and I'm not in either city.
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Click to collapse
Back story:
I was able to get in before they removed unlocking so I'm actually running Hasoon2000's QX senseless rom and have TWRP installed.
I'm sitting here at work and heard my phone make a noise but wasn't paying attention. Then 10 minutes later it's in the process of rebooting itself. It tossed itself into recovery and looking at the log it tried and failed to install the ota update. I'm a little concerned that it just up and tried to install on it's own without asking (or if it did it had a timer). But either way since i'm not running stock it failed.
I'm in Idaho which no one gives a crap about, so i'd say it's global now!
Void4ever
It's rolling out in Seattle.
Sent from my ARCHOS 80G9 using xda premium
void4ever said:
Back story:
I was able to get in before they removed unlocking so I'm actually running Hasoon2000's QX senseless rom and have TWRP installed.
I'm sitting here at work and heard my phone make a noise but wasn't paying attention. Then 10 minutes later it's in the process of rebooting itself. It tossed itself into recovery and looking at the log it tried and failed to install the ota update. I'm a little concerned that it just up and tried to install on it's own without asking (or if it did it had a timer). But either way since i'm not running stock it failed.
I'm in Idaho which no one gives a crap about, so i'd say it's global now!
Void4ever
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Click to collapse
No prompts? That's downright scary.
junkmail9 said:
No prompts? That's downright scary.
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Click to collapse
Well like i said i heard it make a noise, but it was the sound i have set for calendar reminders so i ignored it. I'm assuming that was a prompt, and it probably waited 10 minutes for a response before going for default behavior. I think the most worrying part is default behavior in this case is to auto install.
But since I'm running a custom rom it failed so no harm done... to me at least!!!!
Void4ever
I happened to notice mine was downloading. After it downloaded there was a pop-up warning me it was about to update. There was a 3 minute countdown and a dialog to proceed immediately or defer. I selected defer and it let me set the date and time. Set it for next week so I could see how this potential new root exploit works out.
Sent from my ARCHOS 80G9 using xda premium
I don't expect it to roll out everywhere at once but its annoying that it doesn't even show the "No New Update" message like it used to do for me. Makes me think something is wrong.
Sent from my ADR6410LVW using xda app-developers app
Wonderful it's downloading the OTA again lol, this time i'll pay attention and defer it though. What a pain.
Void4ever
So has anyone noticed anything different with this update? I don't see anything new with sence
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void4ever said:
Wonderful it's downloading the OTA again lol, this time i'll pay attention and defer it though. What a pain.
Void4ever
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yeah i defered it and it downloaded again!!!!
Jafmf95 said:
I happened to notice mine was downloading. After it downloaded there was a pop-up warning me it was about to update. There was a 3 minute countdown and a dialog to proceed immediately or defer. I selected defer and it let me set the date and time. Set it for next week so I could see how this potential new root exploit works out.
Sent from my ARCHOS 80G9 using xda premium
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Click to collapse
The defer is doing nothing. While Carpenter was giving up the 3 runs to Scutaro my phone went ahead and did the upgrade. Bastards.
somerandomname1
Yeah, I see the same thing. It goes from checking to the original options. Have you disabled any system apps?
Sent from my ADR6410LVW using Tapatalk 2
Mine popped again. I went and killed HTCDM and it hadn't bugged me yet. That might be the process to kill to stop the auto update but I can't say for sure until tomorrow.
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Yep killing HTCDM did the trick, my phone is no longer trying to update. I also confirmed from some other posts that HTCDM is the process that checks for updates. So kill it or freeze it if the defer option isn't working (which it doesn't seem to work for anyone) or you're running a custom rom.
Void4ever
dezignstuff said:
somerandomname1
Yeah, I see the same thing. It goes from checking to the original options. Have you disabled any system apps?
Sent from my ADR6410LVW using Tapatalk 2
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Yea I have a bunch of system apps disabled, but nothing that I would expect to cause an issue. I don't have root I disabled them through the apps menu in settings and I doubt they would let you disable a system app that would break updates.
Sent from my Nexus 7 using xda app-developers app
somerandomname1 said:
Yea I have a bunch of system apps disabled, but nothing that I would expect to cause an issue. I don't have root I disabled them through the apps menu in settings and I doubt they would let you disable a system app that would break updates.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
My buddy is having the same problem with his, if you find out why let us know, thanks

[Q] A new software update is available

So this morning the Easter bunny left me a present... My AT&T LGOG says software update available. Does anyone know if the bunny dropped off Jellybeans or just another egg?
I was trying to get a screenshot of the useless message, but the update tried to install and the phone rebooted. Then the firmware update screen reported a failure. After reboot my phone still works on ICS. I'm going to take a backup now and be safe as long as the update doesn't update recovery/bootloader...
Turns out my screenshot worked after all.
Sent from my LG-E970 using xda app-developers app
No JB
I just update my firmware and software but no jb I'm trying to figure out what was the update for but for me still the same I'll let you know later if I find out what this what for
I received it this morning also and just about jumped out of bed in joy. It wasn't JB though
I wasn't that excited but yea I thought it was in too
Sadly it wasnt
Sent from my LG-E970 using xda app-developers app
It's just the E97011c update people got back in December ...
What are the changes?
Got the same update notification but when I tried to install it, gave me a error message because I'm rooted. Was hoping it will be jellybean.
-Sans143
It isn't I woke up and installed it hoping it would be JB, turns out it is a minor update to 11c that was handed out to a lot of people in December.
Sent from my LG-E970 using Tapatalk 2
Does it deroot you or revert any mods to build.props?
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Does it use data or I can use wi-fi instead?
Im little bit concerned because I have only 200mb plan...
westshotgun said:
Does it use data or I can use wi-fi instead?
Im little bit concerned because I have only 200mb plan...
Click to expand...
Click to collapse
Yes, I updated mine over my home WiFi
Can confirm OTA update fails if rooted and unlocked, even from stock ROM.
Sent from my LG-E970 using xda app-developers app
its supposed to fail if you're unlocked
WTFsandwich said:
Can confirm OTA update fails if rooted and unlocked, even from stock ROM.
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
Was just wondering that. My E970 is rooted on the stock ROM. Doesn't seem like the update does anything useful.
Timberline said:
Yes, I updated mine over my home WiFi
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Click to collapse
were you rooted? If so, did you lose root or anything else for that matter?
Darn
Darn, I was thinking it would have been quite funny if AT&T released a candy named update on a holiday associated with said candy...
Yep, I am still on 10o so this is just the step to 11c.
My ladies LOGO is just rooted NOT unlocked and the software update that came in today worked. So if her phone was Unlocked it would of failed correct?
Sent from my Incredible 2 using xda app-developers app
d08speed3 said:
My ladies LOGO is just rooted NOT unlocked and the software update that came in today worked. So if her phone was Unlocked it would of failed correct?
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
Yes. Can you re-root it?
I'm on stock & rooted. Not unlocked.
Update notification went off this morning; read some of this thread; told it to let me know again in 8hrs.
Just went off again, I said ok, whatever, told it to update. It rebooted, & now it's just sitting there at the white, "rethink possible" screen.
Key combo reboot actually got it into the "software update" screen, but that then error'd at 1% complete. Error was something like, "01X03fed." It disappeared too quickly while I was typing this. Rebooted again, fully this time, and a, "Installation interrupted" warning is showing.
Hopefully the update notification will be gone, too...

Not able top update phone?

I have had the AT&T HTC One for about 4 months now and it has never found a system update. I now know that the Kit Kat update is available, but again my phone tells me there is no update available and that it is up to date when I know it is not. I live in the US and I know others have gotten the update so I am not sure if something is wrong with the device or what...I am still on Android version 4.1.2 and HTC Sense version 5.0.
I have checked for the update while on Wi-Fi and still noting it says it is up to date. Is it possible I have just yet to receive it or is there something else I should try. or a way to get the upgrade manually?
Thanks
PS: sorry if I posted in the wrong section
magicbumm328 said:
I have had the AT&T HTC One for about 4 months now and it has never found a system update. I now know that the Kit Kat update is available, but again my phone tells me there is no update available and that it is up to date when I know it is not. I live in the US and I know others have gotten the update so I am not sure if something is wrong with the device or what...I am still on Android version 4.1.2 and HTC Sense version 5.0.
I have checked for the update while on Wi-Fi and still noting it says it is up to date. Is it possible I have just yet to receive it or is there something else I should try. or a way to get the upgrade manually?
Thanks
PS: sorry if I posted in the wrong section
Click to expand...
Click to collapse
Are you on the AT&T network with an AT&T SIM installed?
Yea. I got it from at&t and I havent done anything with it. So whatever Sim the store put in it is what's there
Sent from my HTC One using xda app-developers app
magicbumm328 said:
Yea. I got it from at&t and I havent done anything with it. So whatever Sim the store put in it is what's there
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Try setting your clock a few months ahead. That has worked for some.
Gave that as hot and still nothing. My phone will occasionally start searching for an update but it will do it for hours and never find anything...not sure if its the phone or the update. I have read there were glitches. And I have read that some people have had it available one day and it was gone the next.could it have been removed to work out bugs? Or do I need a new SIM maybe? Seems like no update works.
Sent from my HTC One using xda app-developers app
magicbumm328 said:
Gave that as hot and still nothing. My phone will occasionally start searching for an update but it will do it for hours and never find anything...not sure if its the phone or the update. I have read there were glitches. And I have read that some people have had it available one day and it was gone the next.could it have been removed to work out bugs? Or do I need a new SIM maybe? Seems like no update works.
Sent from my HTC One using xda app-developers app
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Click to collapse
OTA worked fine for me and did nothing but checked for it.
My ota won't do anything. Says it cannot find an update. I'm tempted to return the phone to AT&T and see what's up
Sent from my HTC One using xda app-developers app
magicbumm328 said:
My ota won't do anything. Says it cannot find an update. I'm tempted to return the phone to AT&T and see what's up
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
You can download and manually do it
http://forum.xda-developers.com/showthread.php?t=2659374
AT&T 4.4.2 OTAPkg.zip
Sent from my HTC One using Tapatalk 4
I read through it a bit...do I need to be unlocked or rooted to do that?
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magicbumm328 said:
I read through it a bit...do I need to be unlocked or rooted to do that?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
No not really
It may be easier to get s-off with your current 4.1.2 setup but if your not interested in being unlocked and rooted you can just take the Signed RUU followed by the OTA.
The signed RUU is a windows app ..you can get it here
http://dl3.htc.com/application/RUU_...13_10.38j.1157.04_release_334235_signed_2.exe
Or you could just go to the store and get a new SIM.
My One (got it from Best Buy in the fall) wasn't updating, no matter what I tried (factory reset, changing the date, re-locking my bootloader). I read on another forum about someone getting a new SIM. When I went to the AT&T store this morning, I told them that I called Tech Support and they told me to come in and get a new SIM. They switched it out, no problem. The funny thing was, the guy remarked that my SIM (from Best Buy) looked a little different. Sure enough, I could tell it was colored a little different.
I get home and the OTA started downloading the second I connected to my WiFi (battery has to be over 50% - mine was around 90% due to just coming off car charger).
I'd go the new SIM route first, just to save yourself the hassle of reloading/reinstalling everything on your phone.
Sent from my HTC One using Tapatalk

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