I have the note i717 and yesterday all of a sudden my phone is losing service. It is rooted, can't make calls or use data. Any suggestions on what might be wrong? I already went and got a new sim and it did not fix the issue? Thank you
Airplane mode?
Does Wi-Fi work?
Stock or custom Rom?
Did you delete anything?
You can try a factory reset.
dbthejoker said:
I have the note i717 and yesterday all of a sudden my phone is losing service. It is rooted, can't make calls or use data. Any suggestions on what might be wrong? I already went and got a new sim and it did not fix the issue? Thank you
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I don't know what area you live in but the same thing happened to me yesterday. I actually called carrier and there was a series of towers between southern KY and up through Indiana that had been deteriorating and wee being worked on.
Related
Hi,
I bought an unlock code from htcsimunlock.com today as I wanted to temporarily use a Vodafone SIM in my SIM-locked Orange HTC Hero.
I switched the SIMs and entered the unlock code. All seemed to be fine (code was accepted) so I then switched back to my Orange SIM.
Unfortunately I'm now not able to use mobile data I've checked my APN settings and they are all still present and correct. I'm using:
- VillainROM 12
- Radio 63.18.55.06PU_6.35.15.14
I can still make/receive voice calls and send/receive SMS messages. Does anyone know why my mobile data would be dead? I've heard of these symptoms for people who are still using a stock Orange ROM, but I'm using VR12.
Is there any way I can reinstate the SIM lock?
Can anyone help? Particularly anyone who has successfully unlocked their Orange Hero??
I'm in the same boat.. I was under the impression it was something to do with the fact I was tethering non stop last night and Orange have done something, But I'm showing a data connection, I just can't use it.
I'm getting E-Mails occasionally, But nothing else.
Yeah, sorry I forgot to mention:
I see the 3G (and sometimes H) icon with both up and down arrows flashing occasionally, but nothing meaningful seems to be getting downloaded. Any apps that require a data connection just timeout and/or fail because of a lack of data transfer.
Don't worry it's orange! I have a friend with no mobile data too! They told him it should be fixed by Friday.
And it just happened to coincide with me sim-unlocking my phone and switching temporarily to a Vodafone sim? Sounds like one hell of a coincidence.
Anyone else on orange having this problem?
japher said:
And it just happened to coincide with me sim-unlocking my phone and switching temporarily to a Vodafone sim? Sounds like one hell of a coincidence.
Anyone else on orange having this problem?
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Maybe not. I do know that it is affecting a lot of users though. A quick search of Orange on twitter will confirm this. For you it could be a separate issue I guess?
Thanks very much for bringing this to my attention cambria83, fingers crossed it works itself out! :\
Thank You - It's been doing my head in all day this.
Same problem, switch to 2G and everything works fine.
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Sent via the XDA Tapatalk App
same here. All day no 3G. Reformatted, wiped install 3 different ROM and same. DAMN! What a coincidence to test new ROM :-(.
LOL next time call orange before flashing again!most of the time its their problem unless you have flashed a new radio!
probably a stupid question but are the correct APNs in use?
Moved to Q&A as not Development
Apologies for posting in the wrong forum - completely forgot I was looking at the Development forum! Thanks for moving this pulser_g2.
Mobile data seemed to be fixed this morning I guess I was just really unlucky with the day I chose to buy an unlock code! Data connection is failing again this afternoon but this is almost certainly down to the Orange data network crapping out again.
Yup its down for me to, Orange are *immense*...
I also spent most of yesterday reflashing my backups and I thought I had broken it by playing around... Next time I think I will blame orange straight away.
captainstu72 said:
Yup its down for me to, Orange are *immense*...
I also spent most of yesterday reflashing my backups and I thought I had broken it by playing around... Next time I think I will blame orange straight away.
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Yeah, just blame orange
I'm glad I went tmobile, but a little birdie suggested this downtime could be part of the merging of the networks where something went wrong, but this might be wrong...
Any ideas? I have a Plain Jane rooted TB that has been stuck in 1X despite (in order):
- rebooting
- pulling battery
- restoring a known good saved ROM from ROM Manager
- toggling enable on RevA
- installing jcase's rooted 1.70.605 OTA and MR2 radio
- factory reset
I am in midtown Manhattan. I should have stellar 3G/4G. Is there anything left to do but return the phone to VZ?
Bluecat.NYC said:
Any ideas? I have a Plain Jane rooted TB that has been stuck in 1X despite (in order):
- rebooting
- restoring a known good saved ROM from ROM Manager
- toggling enable on RevA
- installing jcase's rooted 1.70.605 OTA and MR2 radio
- factory reset
I am in midtown Manhattan. I should have stellar 3G/4G. Is there anything left to do but return the phone to VZ?
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You should check your settings and see if your mobile network is on(obvious answer and I feel like you have probably done that). Make sure you dont have any apps that are turning it off i.e. juicedefender or any other apps that control your mobile network. It could be the ROM you are using so try and use your stock ROM and see if you get 3G/4G in that. Make sure your SIM card is in properly. I do not know if that will be an issue but it could help. Also along with ROMs make sure the ROM you are using is friendly with the radio you are using. I can not think of much else. Google it too and search this forum or others that might help too! Good luck.
The simplest and most obvious possibility that still has to be asked: Do you have the back cover on the phone?
wichi2010 said:
You should check your settings and see if your mobile network is on(obvious answer and I feel like you have probably done that). Make sure you dont have any apps that are turning it off i.e. juicedefender or any other apps that control your mobile network. It could be the ROM you are using so try and use your stock ROM and see if you get 3G/4G in that. Make sure your SIM card is in properly. I do not know if that will be an issue but it could help. Also along with ROMs make sure the ROM you are using is friendly with the radio you are using. I can not think of much else. Google it too and search this forum or others that might help too! Good luck.
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I have the Stock ROM w/corret radio and yes mobile is on, airplane mode off. Also tried pulling the battery. This sucker stuck on 1X for dear life.
FreemanB said:
The simplest and most obvious possibility that still has to be asked: Do you have the back cover on the phone?
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yes, back cover is on
I had the same problem you did. I used Bamf 3.0 and flash the newest leak radio. My phone all of the sudden the next day dropped 3G. I went into the VZ store today and told them my sim card died and they gave me a new one. It working now, so I said unroot your phone like I did and get a new sim card. Make sure you update to their newest software before going into the store.
Seem like alot of people on the forum are saying they are not getting 3G/4G lately after the new radio that was out. I got my radio the day it was leak.
gammagogeta said:
I had the same problem you did. I used Bamf 3.0 and flash the newest leak radio. My phone all of the sudden the next day dropped 3G. I went into the VZ store today and told them my sim card died and they gave me a new one. It working now, so I said unroot your phone like I did and get a new sim card. Make sure you update to their newest software before going into the store.
Seem like alot of people on the forum are saying they are not getting 3G/4G lately after the new radio that was out. I got my radio the day it was leak.
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Thanks. But I had my problem before I flashed the new radio. I've been using the original plain jane root from back in March. It worked two nights ago, was stuck in 1X the next morning.
Since I now have the new OTA stock is there an easy way to get it out of root or should I just follow the sticky instructions and go all the way back to original ROM?
Instead of taking it in you could also just give them(verizon) a call. I know they can see if your phone is rooted from there and many verizon workers have theirs rooted and might be able to help you!
Yeah mine worked 2 days ago too but yesterday it died I was using bamf for a while now. I flashed the radio before that too, all of the sudden it just dropped. The guy at VZ store told me that never happened before that a sim card just die like that.
wichi2010 said:
Instead of taking it in you could also just give them(verizon) a call. I know they can see if your phone is rooted from there and many verizon workers have theirs rooted and might be able to help you!
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Thanks, but I spoke to VZ last night. The rep was nice and all but said the factory reset should fix the problem (it didn't) He said the next step would be to replace the phone. I might call again tonight to see if I can bump up the tech support ladder to someone more knowledgeable. Still hoping someone here could help me out.
Like I said, I had the original plain jane root that everyone did back in March when the phone came out. No reason for it to suddenly get stuck in 1X the other day.
Ive had that problem twice now. The first time my 4g antenna stopped working for whatever reason. I replaced the battery cover and it worked again for a few days. When it stopped again I called verizon and they sent me a new phone which is probably what youre gonna have to do.
So... VZ is next-day mailing me a new phone. I wanted to exchange it in the city but they said once you have the phone for more than 14 days exchanges have to be done by mail. Still, I'd love to know why the phone died.
I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Don't. Use. Zedomax.
evoevo said:
I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
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DId u try calling T-mobile? or AT&T about the issue?
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Sounds like a bad APN setting to me.
Sent from my SAMSUNG-SGH-I777 using xda premium
evoevo said:
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
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Very bad. Its well known to cause many problems on peoples phones. They usually come here after messing up their phone from his website which is no bueno and annoying. Stick with xda from now on, it won't steer u wrong
Sent from my SGH-I777 using XDA
Call your service provider and verify your APN settings are correct.
From my own limited knowledge. A circle with line means no signal. Bars without a connection type icon means a signal but no service.
As far as useing the zedomax rooting method, as per the OP if it was running fine for monrhs, that clearly isn't the issue.
Sent from my SAMSUNG-SGH-I777 using xda premium
doublen1 said:
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
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I'll try flashing a radio and see if that works. .
i have checked all my APN settings and everything seems ok to me. I have hard reset multiple times. My data packet shows on. I also checked my settings to see if my radio is on and it says yes. My Iemi number shows. I'm so confused what could be wrong. It won't work with both ATT or T-mobile. Should work no matter what considering this is an ATT phone.
Hey I got the AT&T S3 and it can send and receive sms and calls but there's no mobile data. I made sure that data was on under the setting and a data plan is active on the SIM card. Please help with this problem. Thanks.
Did you re-use your existing sim card? Sounds like maybe an issue there.
stevesprivateaccount said:
Did you re-use your existing sim card? Sounds like maybe an issue there.
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Yes it is the same microSIM that I used on my international S3. I have switched SIM cards on phones before without any problems. Do you think it a problem with the phone or should I call AT&T and see if they can fix it on their end?
I would give them a call, or head into a store. They might have blocked it, or it might have gotten damaged.
I was having a problem with data the last two days and earlier today, but now it seems to have been fixed. Maybe it was a network problem? Does it still not work?
Raikia said:
I was having a problem with data the last two days and earlier today, but now it seems to have been fixed. Maybe it was a network problem? Does it still not work?
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I'm not sure I'll have to check when I get home. Right now I am using the SIM in my international S3 and data is working fine.
you need to switch to a LTE data plan...
Hi Guys,
I am hoping that someone can help me here. I recently purchased the Xperia Z Ultra (huge!) and I have noticed that it has an intermittent network loss issues. I took my SIM card from the HTC One and put it in this one and entered the Fido APN settings. 3G and H+ works fine but the phone loses network every now and then. It is strange cause the bars are all still available on top but the error just says network lost. Usually notice it when sending text messages as they get queued. Sometimes, it just starts working on its own and sometimes I have to turn on/off the airplane mode.
The phone is an unlocked version purchased from the States. Please help me someone!
Thanks
Anyone has any ideas? This is really started to annoy me to the point where I wanna get rid of this phone. And I only got it yesterday. I've noticed that the issue is ONLY with the SMS service. When I try to send a text, randomly I get a message saying, 'message queued and will be send with service available'. I tried making/receiving calls during this time and it works fine. So it's definitely not that the service is lost. Such a strange issue.
Could it be that I have a LTE SIM that is causing the problems? It is a C6802 version of the Z Ultra and my understanding is that it doesn't have LTE. So just wondering if it could be that since I have a LTE SIM card in the phone it is causing these issues? I highly doubt that is the reason though.
Any help is really appreciated. Thanks.
phone_fanatic said:
Anyone has any ideas? This is really started to annoy me to the point where I wanna get rid of this phone. And I only got it yesterday. I've noticed that the issue is ONLY with the SMS service. When I try to send a text, randomly I get a message saying, 'message queued and will be send with service available'. I tried making/receiving calls during this time and it works fine. So it's definitely not that the service is lost. Such a strange issue.
Could it be that I have a LTE SIM that is causing the problems? It is a C6802 version of the Z Ultra and my understanding is that it doesn't have LTE. So just wondering if it could be that since I have a LTE SIM card in the phone it is causing these issues? I highly doubt that is the reason though.
Any help is really appreciated. Thanks.
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Same problem with no solution till now. I may have to return for to warranty.
Its a software issue. Mine does the same thing.
Try to download new APN settings from the menu.. Mine grabbed weird info (proxy) which I had to remove, but it fixed some of the connection issues.
Now its only occasionally.. Is yours automatically changing from HSPA to 3G when Idle? Mine does this, which I forget which update I noticed it with... I assume its a battery saving issue. I have the stamina feature on, if you do you may try turning it off. I'd guess that would be the main culprit if you have it on, or related to the APN. It may or may not have a timer that tries to auto update the first time you put in your asim . if so, being you had to manually put your APN info in it couldn't connect at first so it may be caught up or whatever.. Good luck, I doubt its a warranty issue, but if you swap and it fixes, please let me know!