The 4.3 update of my HTC One got 2.8MB downloaded and then stopped. I let it sit for a couple hours and it didn't change at all. I tried several things to "kick" it into motion, but nothing worked (turning on/off data, etc.).
In a desparate attempt to get it to continue, I restarted my phone (bad choice, I see). Now, when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. No dialogs -- nothing.
Is there a way I can clear out the partial download and reset the state of that process and trigger it to start again?
Thanks for any help!
kamunds said:
The 4.3 update of my HTC One got 2.8MB downloaded and then stopped. I let it sit for a couple hours and it didn't change at all. I tried several things to "kick" it into motion, but nothing worked (turning on/off data, etc.).
In a desparate attempt to get it to continue, I restarted my phone (bad choice, I see). Now, when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. No dialogs -- nothing.
Is there a way I can clear out the partial download and reset the state of that process and trigger it to start again?
Thanks for any help!
Click to expand...
Click to collapse
Mine did the same thing. What I found is that it needs Wifi to complete the download. If you restart the phone and let it see Wifi, it should resume the download without any interaction from the user.
Try this
1. I disabled Power Saver Mode and all the options obviously
2. I turned off the option in the Settings --> Power --> Turned off the sleep mode where the data connection gets cut off during long periods of inactivity after the screen is off
3. Went to Settings --> Wifi --> Advanced and then turned on the option for best WiFi performance
4. Set the screen time out to 10 minutes, try to keep the screen from timing out just in case and dont use your phone while it is downloading
5. Powercycled my Router and Modem
6. Restarted the Phone and tried to update then!
GOODLUCK!
Sent from my HTC One using Tapatalk 4
TriumphGuy said:
Mine did the same thing. What I found is that it needs Wifi to complete the download. If you restart the phone and let it see Wifi, it should resume the download without any interaction from the user.
Click to expand...
Click to collapse
This was exactly the issue! I actually didn't need to restart the phone though. I just enabled WiFi and the download resumed.
Perfect. Thank you soooo much!
That's my problem to
Sent from my HTC One using Tapatalk 2
A different twist for me...
I'm experiencing a similar issue, but with a twist...
After what looked like a successful DL of the OTA 4.3 OS Update on my AT&T HTC One, the actual update never kicked off.
Now when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. You can see the button move, but you get no response, No dialog, Nothing....
Is there a way I can kick off the DL'ed update file or clear out the [possibly corupted?] download and reset the state of that process and trigger it to start again?
The DL happened Thurs Oct 10th 9AM.. I had a similar type hiccup the last Maintenance Update that AT&T / HTC sent out, and waiting 24 hrs cured that... But, as of now, more than 24 hrs later, No Joy!!
Anyone out there have a fix??
Please Advise.
eeadams33 said:
I'm experiencing a similar issue, but with a twist...
After what looked like a successful DL of the OTA 4.3 OS Update on my AT&T HTC One, the actual update never kicked off.
Now when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. You can see the button move, but you get no response, No dialog, Nothing....
Is there a way I can kick off the DL'ed update file or clear out the [possibly corupted?] download and reset the state of that process and trigger it to start again?
The DL happened Thurs Oct 10th 9AM.. I had a similar type hiccup the last Maintenance Update that AT&T / HTC sent out, and waiting 24 hrs cured that... But, as of now, more than 24 hrs later, No Joy!!
Anyone out there have a fix??
Please Advise.
Click to expand...
Click to collapse
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
smokinmoses said:
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sadly, that did not work for me...
I spoke with the AT&T Support folks and they have indicated that the only way to resolve this issue is to do a Factory Reset.... Ugghh!!
I'm backing up my phone now and seriously thinking of doing just that.. Can anyone talk me off that ledge??
Much Joy!!
smokinmoses said:
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So, being the patient kind of guy I am, I fought back the urge to do a Master Reset, as the good folks @ AT&T told me was the only way to remedy my issue, and instead slept on it....
Lo and behold, 48hrs after the initial failed DL / No Upgrade, I got the "Update available for my Device" pop-up... The DL was a bit faster, at the end the Upgrade kicked off as expected, and all is well...
Patience is one of the most important tools you can keep in your bag-o'-tricks... Good luck to all out there...
Related
So I ran across this article today about improving voice quality http://androidforums.com/htc-evo-3d...r-vocoder-settings-improve-voice-quality.html
After trying this method when I rebooted phone, low and behold my missing phone icon was back on the lockscreen! What the heck? Figured I'd better let everyone know my findings!
Any idea why the phone icon disappeared? I got the same prob and I searched for like half an hour thru the phone
Sent from my PG86100 using XDA Premium App
Zoidpilot said:
Any idea why the phone icon disappeared? I got the same prob and I searched for like half an hour thru the phone
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
If you did the update you will lose your phone icon. You need to go into HTC updates as there is another update available in there if you hav not done that one. It will give you your phone icon back after you update and soft reset your device.
I had to keep checking for the update before it actually showed available.
ota
I did the OTA update and still had phone icon
I did a hard reset and while the phone icon returns, as soon as you cange the lock screen icons, it's gone again. You will have to download the update mentioned previously.
i-l-l said:
I did a hard reset and while the phone icon returns, as soon as you cange the lock screen icons, it's gone again. You will have to download the update mentioned previously.
Click to expand...
Click to collapse
^^^This^^^
Make sure to go into settings, software updates and check the HTC one. If it doesn't come up, keep checking throughout the day. That is what I had to do after I hard reset when device after taking the 1st update.
You will need the additional software update to get your phone icon back as that update does not stick on a hard reset. It will show up without it, but once you change it will not be available again like mentioned.
Strange... You may be right though my icon is back
Sent from my PG86100 using XDA Premium App
Ok...this freakin' OTA upgrade is pissing me off. My phone was rooted but otherwise stock. The update would dl and reboot. It gets to the Android guy and the progress bar only reaches about 30% then turns to an exclamation mark inside the triangle. Then the phone reboots and says the update failed.
Well, I have done 2 full factory resets and tried the update 4 times. Same thing every time. No other error messages.
Sounds like a hardware issue to me. Any suggestions?
Same thing happened to me......except my phone would totally boot up and got to the normal homescreen then just for no reason abt 15 seconds in to the homescreen it would just power off on its own and then go to either 1. the moto screen and say failed to boot 2. red exclamation point phone 3. moto screen with rsd services......what I did was charge my battery fully and then download the update from here posted by yay4juggs i think.....then flash it using rsd lite.....its pretty easy.....just didnt work for me the first time because my battery ended up being below 50%.....
link>>>>>>http://forum.xda-developers.com/showthread.php?t=1233887
I can do that but there is no reason why the phone shouldn't take the official update. There are 2 other Photon users in our office. One rooted and one not. Both had no issues doing the update successfully the first time. Which tells me there is something wrong.
Seems I have deleted the Protips.apk and need to re-install it. Can someone send this to me please?
**EDIT...NM. Got it.
I havd the same issue. Rooted only. It would dl the ota then install about 30% then reboot to homescreen and promps me that instalation failed..if any one have any insight please do tell.
Sent from my MB855 using XDA Premium App
m3ng said:
I havd the same issue. Rooted only. It would dl the ota then install about 30% then reboot to homescreen and promps me that instalation failed..if any one have any insight please do tell.
Sent from my MB855 using XDA Premium App
Click to expand...
Click to collapse
I PM'd you. Need to replace any system apps that may have been deleted.
In the last few days my phone has continuously been switching itself off or freezing and the only way to get it to work again is pulling the battery or resetting it. The phone is stock, running Android 4.1.2 with firmware I9300XXELLA.
I did notice the phone had switched itself off a few times before now, but now it has got to the point where its happening all the time. I've also noticed that when the phone is booting back up after the lock screen appears the message "Currently unable to download please try again later" is coming up (which I think is more than likely the problem, but when I do attempt to update the phone it says its up to date).
So far I've tried running without an SD card, clearing Touchwiz homes data and switching off auto updates but these have made no difference. If anyone can offer any help it'd be really appreciated as the last thing I want to do is exchange the phone as it can be a pain in the butt.
Tried factory reset? I would suggest flashing the same firmware using odin and see if that makes any difference beforehands.
Sent from my GT-I9300 using xda premium
xcly said:
Tried factory reset? I would suggest flashing the same firmware using odin and see if that makes any difference beforehands.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I've only ever used kies so will have to investigate Odin.
Out of curiosity is there actually a manual way to check for updates through Kies, as I can't for the life of me see how too?
If there is an update, kies would show you the next firmware details below your current one I think.
Sent from my GT-I9300 using xda premium
Hi, I'm laso getting the same issue with I9300XXELLA via Kies.
I've reset, cleared the cache and cancelled any restores but still it happening.
I'm going to downgrade to an older version to see if it resolves this.
I had to do a factory reset in the end and that fixed the problem. Still a bit annoying though as it took me a day to get everything back to how it was and like an idiot I forgot to backup my SMS messages and call history even though I had an app installed that could do it (SMS backup+).
Recommend one from ritesh or something. Works like charm every time I used it so far
Sent from my GT-I9300 using xda premium
Fixed
I wanted to test before posting but I ended up installing 4.1.1 then updating to 4.1.2 without wiping. Very strange.
As an update to this thread the problem came back even after I did a factory reset. I didn't get the unable to download error message but I did keep getting the odd freeze. However after a day of doing it the problem weirdly stopped happening and now 'touch wood' is fine again.
I also wiped cache and reset my phone running stock 4.1.2 on O2. The freezing problem seems to have gone, it's been a couple of days now and no issues. I should say that the only thing I haven't put on yet is Flash, I have a feeling it might be problematic?
Sent from my GT-I9300 using xda premium
SDS SYMPTOMS --------- Solution : http://forum.xda-developers.com/showthread.php?t=2091045
Ironically I think the reason my phone was freezing the odd time after I factory reset it was because I didn't have flash installed. After I sideloaded it the phone hasn't had any more issues (this could be a coincidence though).
Ive just ran the eMMC checker that nhariamine linked to and it says that my chip is susceptible to sudden death (VTU00M, revision 0xf1) and is an insane chip.
Does Samsung's most recent firmware address this, an if not can I get them to replace my phone even if it doesn't die?
The second day after I did a factory reset my phone froze once too and it hasn't since then(about a week) I'm still afraid of installing flash. I use Dolphin browser and I can set the user agent to iPad which loads HTML5 versions of videos etc, obviously this only works on sites that have this possibility. I guess I'm trying to wean myself of flash for now.
Sent from my GT-I9300 using xda premium
shorty_blitz said:
The second day after I did a factory reset my phone froze once too and it hasn't since then(about a week) I'm still afraid of installing flash. I use Dolphin browser and I can set the user agent to iPad which loads HTML5 versions of videos etc, obviously this only works on sites that have this possibility. I guess I'm trying to wean myself of flash for now.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Out of curiosity what does eMMC checker say about your phone when you run it?
That it's an insane chip lol I was basically preparing myself for my phone to die. Since wiping my phone it's only froze once in the last week. I still haven't installed flash.
Sent from my GT-I9300 using xda premium
Sv: [Q] S3 freezing or switching off
Zammo76 said:
In the last few days my phone has continuously been switching itself off or freezing and the only way to get it to work again is pulling the battery or resetting it. The phone is stock, running Android 4.1.2 with firmware I9300XXELLA.
I did notice the phone had switched itself off a few times before now, but now it has got to the point where its happening all the time. I've also noticed that when the phone is booting back up after the lock screen appears the message "Currently unable to download please try again later" is coming up (which I think is more than likely the problem, but when I do attempt to update the phone it says its up to date).
So far I've tried running without an SD card, clearing Touchwiz homes data and switching off auto updates but these have made no difference. If anyone can offer any help it'd be really appreciated as the last thing I want to do is exchange the phone as it can be a pain in the butt.
Click to expand...
Click to collapse
Same problem here.
Uninstalled flash to see if it helps.
Skickat från min GT-I9300 via Tapatalk 2
I have had this same issue for the past week and have just downloaded the eMMC checker and it seems I too have the phone that is susceptible to SDS.
I have noticed though that the phone only freezes when wifi is switched on though. I dont have any problems with wifi off. I downloaded lagfix from the playstore and ran that and it reduced the freezes from about 20 in a day to 3. I didnt realise wifi was the issue for me at that time though so it could be coincidental.
Updating Roms etc has not worked at all for me. If it keeps up for a few weeks i think i will need to change phones as its way too frustrating for a top tier phone to do this.
Same problem here
I've upgraded OTA few days ago... did a factory rest because the phone was slow... and yesterday the problem appeared out of no where!
I9300XXELA
insane chip
4.1.2
Disabling "WiFi Power Save Mode" seems to solve it
1. Open up the Galaxy S3 phone dialer
2. Then dial *#0011#
3. Look for the “ServiceMode” screen and press the left menu button
4. Select “WiFi”
5. You should see that the “WiFi Power Save Mode” button is “ON” – now put it on “OFF”'
Re: Galaxy S 3 keeps freezing every 5 mins (50+ freezes a day)
I took this post from another thread, but it seems to be doing the trick for me too. Especially for those who are not rooted. Big thanks to linnuxxy
linnuxxy said:
Disabling "WiFi Power Save Mode" seems to solve it
1. Open up the Galaxy S3 phone dialer
2. Then dial *#0011#
3. Look for the “ServiceMode” screen and press the left menu button
4. Select “WiFi”
5. You should see that the “WiFi Power Save Mode” button is “ON” – now put it on “OFF”'
Click to expand...
Click to collapse
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 12:16 PM ---------- Previous post was at 12:15 PM ----------
I have tried just that and it seems to be working for me so far. Thanks linnuxxy
Sent from my GT-I9300 using xda app-developers app
I updated on Thursday and have been having some issues since then. The first thing I noticed was the signal strength bars are weaker, where I would normally have 4-5 bars I now have 1-2 still on LTE though.
The next thing that happened was Friday night, there was no service and the phone said there was no SIM card. I power cycled the phone and then it came back up without the error. This happened again tonight, Saturday.
My other issue/question is how do I turn off the phone? Before when I would hold down the power button it would have a dialog that let me put it in airplane mode, restart or power off. Now when I hold it down the 3 buttons blink and it tells me to keep holding down to restart and that's it.
midwestkel said:
I updated on Thursday and have been having some issues since then. The first thing I noticed was the signal strength bars are weaker, where I would normally have 4-5 bars I now have 1-2 still on LTE though.
The next thing that happened was Friday night, there was no service and the phone said there was no SIM card. I power cycled the phone and then it came back up without the error. This happened again tonight, Saturday.
My other issue/question is how do I turn off the phone? Before when I would hold down the power button it would have a dialog that let me put it in airplane mode, restart or power off. Now when I hold it down the 3 buttons blink and it tells me to keep holding down to restart and that's it.
Click to expand...
Click to collapse
sounds like wipe data time. I don't have that behavior.
midwestkel said:
The next thing that happened was Friday night, there was no service and the phone said there was no SIM card. I power cycled the phone and then it came back up without the error. This happened again tonight, Saturday.
Click to expand...
Click to collapse
I have been experiencing this exact same thing. A reboot fixes it, but still incredibly annoying.
Sent from my Droid DNA using Tapatalk 2!
Briankbl said:
I have been experiencing this exact same thing. A reboot fixes it, but still incredibly annoying.
Sent from my Droid DNA using Tapatalk 2!
Click to expand...
Click to collapse
This has been an issue plaguing the DNA since launch, nothing new.
Sent from my HTC6435LVW using xda app-developers app
Bigandrewgold said:
This has been an issue plaguing the DNA since launch, nothing new.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I haven't had the SIM card issue on this phone before the update.
U need factory reset. Seems some files corrupted during update.
SIM issue is a know issue for DNA.
Sent from my HTC6435LVW using Tapatalk 2
I FINALLY got the SIM issue the other night. I popped the sim out and put it back in and havent had an issue since.
Sent from my HTC6435LVW using xda app-developers app
I was getting the sim car error often before the update I powered off, and re seated the sim card and powered on and I haven't had an issue since then. Also I have never had the issue with signal or the power button.
Sent from my HTC6435LVW using xda app-developers app
After you pop the SIM card, boot into recovery and wipe dalvik cache, cache, and go into advanced and fix permissions. Reboot and profit. This SIM error is a permissions thing getting screwed up.
I did a factory reset last night and just the issue again. My DNA is stock so I don't know how to clear the caches. Any other ideas?
Google Now opens browser instead of application
After the update, Google Now / voice search opens up a browser instead of the application needed.
For instance, if I ask for directions to a place, the phone opens Chrome with directions. The directions are no where near where I am. If I try to dial someone via voice, the Google Now card pops up with the person's contact followed immediately by Chrome.
I'm not sure if anyone has a fix for this, but it's certainly annoying and drastically reduces the capabilities of this phone for me.
Thanks all,
Mike
kampana said:
After the update, Google Now / voice search opens up a browser instead of the application needed.
For instance, if I ask for directions to a place, the phone opens Chrome with directions. The directions are no where near where I am. If I try to dial someone via voice, the Google Now card pops up with the person's contact followed immediately by Chrome.
I'm not sure if anyone has a fix for this, but it's certainly annoying and drastically reduces the capabilities of this phone for me.
Thanks all,
Mike
Click to expand...
Click to collapse
I got the update today and google now works same as it did before for me. Ask for directions, it goes to maps and show me directions and try to voice dial someone and their card pops up followed by call initiation. I just use the stock browser though, not chrome. Maybe it is chrome.
Also noticed there is a new location service option now, after update, for google search in addition to the previous options for verizon, google and gps. Will be interesting to see how this changes search accuracy, if at all.
tuxly said:
I got the update today and google now works same as it did before for me. Ask for directions, it goes to maps and show me directions and try to voice dial someone and their card pops up followed by call initiation. I just use the stock browser though, not chrome. Maybe it is chrome.
Also noticed there is a new location service option now, after update, for google search in addition to the previous options for verizon, google and gps. Will be interesting to see how this changes search accuracy, if at all.
Click to expand...
Click to collapse
I ended up uninstalling and reinstalling Google Search, it now works properly.
Regarding the turn off, it sounds like you're trying to turn it off from the lock screen. Swipe in and then try.
Otherwise I haven't had any issues with the OTA and it actually helped a lot with the volume (lowest volume was still really loud before) and I seem to be getting better WiFi signal.
Ok, so I'm on at&t and I got the notice for the 4.2.2 update. I wanted to do a factory reset before the update, which I did, but now when I go into settings and check for updates it tells me there are no update available. I was wondering if anyone has any insight as to whats going on and how I go about getting the update now. What's even more frustrating is the 24hr wait time between update attempts. Is there any way around any of this. By the way I am stock and unrooted.
Also a secondary question is about the notification pulldown. I don't know if it's just coincidental to this factory reset, or something that I amazingly never noticed, but I can pull down the notification tray from the lockscreen. I can't believe I've never noticed this before. Is this supposed to behave this way? Is there a setting that I've missed that was reset? It's annoying cause it easily unlocks when I put the phone in my pocket. I can't believe it's supposed to work that way as it completely defeats the purpose of the lock screen.
Any help would be greatly appreciated.
ac42 said:
Ok, so I'm on at&t and I got the notice for the 4.2.2 update. I wanted to do a factory reset before the update, which I did, but now when I go into settings and check for updates it tells me there are no update available. I was wondering if anyone has any insight as to whats going on and how I go about getting the update now. What's even more frustrating is the 24hr wait time between update attempts. Is there any way around any of this. By the way I am stock and unrooted.
Also a secondary question is about the notification pulldown. I don't know if it's just coincidental to this factory reset, or something that I amazingly never noticed, but I can pull down the notification tray from the lockscreen. I can't believe I've never noticed this before. Is this supposed to behave this way? Is there a setting that I've missed that was reset? It's annoying cause it easily unlocks when I put the phone in my pocket. I can't believe it's supposed to work that way as it completely defeats the purpose of the lock screen.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2467571&page=11 last post on this page
if i helped press thanks its free
ac42 said:
Ok, so I'm on at&t and I got the notice for the 4.2.2 update. I wanted to do a factory reset before the update, which I did, but now when I go into settings and check for updates it tells me there are no update available. I was wondering if anyone has any insight as to whats going on and how I go about getting the update now. What's even more frustrating is the 24hr wait time between update attempts. Is there any way around any of this. By the way I am stock and unrooted.
Also a secondary question is about the notification pulldown. I don't know if it's just coincidental to this factory reset, or something that I amazingly never noticed, but I can pull down the notification tray from the lockscreen. I can't believe I've never noticed this before. Is this supposed to behave this way? Is there a setting that I've missed that was reset? It's annoying cause it easily unlocks when I put the phone in my pocket. I can't believe it's supposed to work that way as it completely defeats the purpose of the lock screen.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
Yeah, I had your exact same problem. I decided to follow the suggestion @grigoriisi provided and it worked. Step by step, this is how I pulled it off.
1- I reset the phone to stock settings, after which point I suffered your same problem. I checked for updates and it said my software was up to date.
2- I went to the Time/Date settings and changed the date by 1 full day. By this point, I checked again for updates and it found one and started downloading the small update.
3- After the phone rebooted, I checked again for update and it said my software was up to date.
4- I then moved further ahead in time by another full day. After this, I checked for update and it found the full update and began downloading it.
5- Afterwards everything went as expected. Once the phone was up and running (And fully updated) I reset the date to the correct one.
Note: Some networks (as in Office WiFi or not optimally configured home networks) may prevent the phone from reaching the update server in the first place. Check for the update using your LTE connectivity, and once it starts downloading switch to the WiFi.
the trick of checking for the update on LTE worked! Switched over to wifi after getting the notification and am updating. Thanks!
decahill said:
the trick of checking for the update on LTE worked! Switched over to wifi after getting the notification and am updating. Thanks!
Click to expand...
Click to collapse
Glad my experience could be of help to you!
Sent from my HTC One X+ using xda app-developers app