I have horrid hearing, but I could hear perfectly fine on the Nokia lumia I had before this phone..
If I'm around any background noise I can't hear anything.. has anyone else had this issue?
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Omg yes!! I've tried everything to fix this. I've even gone to AT&T to get a replacement, which temporarily resolved the issue. I'm about to make another trip back, who knows might even get a free upgrade Depends on how lucky I am lol
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thebasuke said:
I have horrid hearing, but I could hear perfectly fine on the Nokia lumia I had before this phone..
If I'm around any background noise I can't hear anything.. has anyone else had this issue?
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Sadly I experience the same thing, I could've sworn I saw a tip from HTC talking about noise cancellation somewhere in the accessibility menu. Darn I can't find it at the moment.
Anyway what Solves the issue for me is using headphones/earphones, Since most of the time when I am somewhere noisy( busy street or so) I am listening to music so when a phone comes in i just continue using my earphones or it which is quite good.
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Hey all! I was wondering how your call quality is? Everything seems great on my end. The people on the other end however say I sound muffled, too bassy, too quiet, or like I am in a tunnel. Is this normal for these? They all said I sound clear, just quiet. They can especially tell as I am coming from a BB Torch as my main phone. Any input or suggestions are greatly appreciated.
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The first few days I had my Atrix, I had that problem but once I turned the noise canceling to high and got the 1.5.7 update, everything is crystal.
Play around with the settings to see if you can't figure something out.
The Skype app on the Atrix has known problems with the audio so don't use that for now...
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I tried that and it didn't help much. This is really very disappointing, I had someone tell me today that it was so quiet that they actually had to concentrate on hearing me. I'm thinking I'll have to have it replaced or returned. I would think it wouldn't be a problem since it's Motorola. I hate the idea of returning or exchanging it because I do like it and I've got it all customized and loaded now.
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It most likely is software but hey getting a new handset from them can't hurt.
I read on here that moto went above and beyond to fix someones phone with a audio tech approved handset!
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I tried it with my Jawbone Icon and it works perfectly. By software do you mean something I may have put on, or Motorola's software? I guess if I do want help with this contacting Motorola direct would be best then? I really appreciate all of the input guys.
Edit: Also my other thought was that I could change it out for an HTC Inspire. Don't know as though I would like that as much though.
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dragunbayne said:
I tried it with my Jawbone Icon and it works perfectly. By software do you mean something I may have put on, or Motorola's software? I guess if I do want help with this contacting Motorola direct would be best then? I really appreciate all of the input guys.
Edit: Also my other thought was that I could change it out for an HTC Inspire. Don't know as though I would like that as much though.
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Find your local motorola service center and take it to them. They'll courier it back to you free of charge.
Before you do that wipe it and see if that helps.
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Your holding it wrong....or at least I was. I was getting the same complaints, and realized I was holding my finger over the Mic on the back of the phone. May fix your problem, just a thought.
As far as wiping it, that has been done and did not seem to help at all. Covering the mic on the back could possibly be an issue however. You are referring to the one by the fingerprint sensor correct? If necessary I may just keep my Jawbone around all the time. I will attempt to find my local Motorola service center in the meantime.
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Hey, just wanted to update everyone. The update to 1.83 seems to have helped significantly. People say I sound much more clear. Thanks for the help!
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Is anyone else getting a really annoying rattle or buzz in the earpiece when the call volume is turned up above 60% or so? I have no sound manager apps installed or anything of the like. I have had the phone for one week as of today.
Yes, same thing here. ATT OX+. Un-Un rooted. That and ppl say the voice quality sucks compared to my 2yr old EVO. Starting to wonder....
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Mine is going from fine to bad and back and forth. No rhyme or reason.
Update on the earpiece. I was just about to swap it out but then during the call it stopped buzzing and became clear. It did this when I took it away from my face and did something onscreen during the call. If it was a hardware issue, it would do it every call and during the whole call in my opinion. I'll leave it as is no app installs etc for 24 hours and see if it changes back.
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My phone calls in the car don't sound as well as they did on my Optimus G or even my Lumia 900. I'm running completely stock, is this just me or have others complained about it? I tried searching and couldn't find anything.
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Sorry, I stand corrected. I just found another thread with the same issue. But there's no solution, so if you guys can still help me out I'd appreciate it.
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iiDeadSeriousii said:
Sorry, I stand corrected. I just found another thread with the same issue. But there's no solution, so if you guys can still help me out I'd appreciate it.
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Stick to the main thread bro as were alp in the same boat. Of anyone can help anyone, trust me the fix will be everywhere, lol!
Yes, this is issue about HFP - phone audio quality is all over. On top for A2DP, the distance range is super bad!!
For me the phone quality seem really bad, and I will looking to return it if my 2yr (lock) can be reverted. There is no phone I consider trading from my original Atrix 4G.
Anyone experiencing this during calls? On my 3rd note 3 and they all have this. Could it be sprint? I know they are upgrading all the towers here but they been doing it a couple months now.
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phyba said:
Anyone experiencing this during calls? On my 3rd note 3 and they all have this. Could it be sprint? I know they are upgrading all the towers here but they been doing it a couple months now.
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No issues on my end. I have the black Note 3 if that helps.
I got the black one. It will be fine for a minute, then start making noises and crackling type sounds. But this is my 3rd note. So I was just curious if maybe it could be the network? I am gonna try a wifi Call and see if it's different
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phyba said:
I got the black one. It will be fine for a minute, then start making noises and crackling type sounds. But this is my 3rd note. So I was just curious if maybe it could be the network? I am gonna try a wifi Call and see if it's different
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That's odd, Iv'e made several calls on mine since yesterday in different locations and have not had a problem. Have you rooted or tried any thing audio wise? Also is your volume at the max?
nolimit06 said:
That's odd, Iv'e made several calls on mine since yesterday in different locations and have not had a problem. Have you rooted or tried any thing audio wise? Also is your volume at the max?
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Doesn't do it when I listen to the pre recorded visual Voice mail messages. And it will be fine on a call for a minute and then start acting up. I notice on my wife's Galaxy S3 that when the signal is bad and stays to break up it kinda sounds similar to what I'm hearing, just not so noticeable. I'm wondering if it's these upgrades they are doing here. Funny how pre recorded messages don't have this issue but when I'm on a call it does
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Most likely a network issue. I know when they are working on towers they offload on to other towers and that causes all kind of problems. Id say give it sometime. If you have the TEP on the phone hardware issues are covered for free.
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crackly note 3 calls wtf
phyba said:
Anyone experiencing this during calls? On my 3rd note 3 and they all have this. Could it be sprint? I know they are upgrading all the towers here but they been doing it a couple months now.
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This is my second note 3, bought at best buy sprint. Calls are crackly found a article that says they having crackly calls phone issue. I'm returning this shut if it's phone defect and note network related.
KId-GONE-BAD said:
This is my second note 3, bought at best buy sprint. Calls are crackly found a article that says they having crackly calls phone issue. I'm returning this shut if it's phone defect and note network related.
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I'm gonna wait until the end of the week to see if it goes away. what's the chances of getting 3 defective notes all with the same issue? Like I said, listening to the pre recorded voice mails that came on the phone play just fine which leads me to believe that if it were a hardware issue, it would happen when I play those messages as well but it doesn't
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phyba said:
I'm gonna wait until the end of the week to see if it goes away. what's the chances of getting 3 defective notes all with the same issue? Like I said, listening to the pre recorded voice mails that came on the phone play just fine which leads me to believe that if it were a hardware issue, it would happen when I play those messages as well but it doesn't
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It's annoying! I'm going to continue to research and see if samsung responds to this. If not i have 12 days for a full refund. And Waite for the real next big thing
KId-GONE-BAD said:
It's annoying! I'm going to continue to research and see if samsung responds to this. If not i have 12 days for a full refund. And Waite for the real next big thing
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I know it can't be hardware because phone calls make this sound whether it's through the headpiece or the speaker phone. But music and other apps that use the speaker don't have this noise.
I'm thinking it may have something to do with the radio. May need to be updated.
If I get a 4th note and it does it then I know it's something network related. My wife's Galaxy S3 isn't as pronounced but you can kinda hear it. The note 3 is just more noticeable
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My Note 3's speaker & earpiece sucks. I paid full price. It's going back for a refund........Will get a 1max if tri-band, or Mega till Note 4.
phyba said:
I got the black one. It will be fine for a minute, then start making noises and crackling type sounds. But this is my 3rd note. So I was just curious if maybe it could be the network? I am gonna try a wifi Call and see if it's different
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Same happens for me.....
freeza said:
Same happens for me.....
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Wondering if it's a bad radio firmware that can't be fixed with an update. I don't talk on my phone much but I don't want it to sound digitized with popping and crackling sounds
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phyba said:
Wondering if it's a bad radio firmware that can't be fixed with an update. I don't talk on my phone much but I don't want it to sound digitized with popping and crackling sounds
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Is spoke to a sprint tech today, they tell me I'm the first to call about this matter, REALLY!! I told them it's all over the blogs and Internet about bad ear piece on the note 3! No radio update, call sauna they told me or just go return the phone!!! Best buy tomorrow to return it, I can Waite a few months for something that works or even better price drop
KId-GONE-BAD said:
Is spoke to a sprint tech today, they tell me I'm the first to call about this matter, REALLY!! I told them it's all over the blogs and Internet about bad ear piece on the note 3! No radio update, call sauna they told me or just go return the phone!!! Best buy tomorrow to return it, I can Waite a few months for something that works or even better price drop
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I'm going to do one more swap Friday when I'm off work. If it does the same thing, I'm just going to get the g2
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phyba said:
I got the black one. It will be fine for a minute, then start making noises and crackling type sounds. But this is my 3rd note. So I was just curious if maybe it could be the network? I am gonna try a wifi Call and see if it's different
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I get that, too. I have a white one.
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Just a heads up,
I was looking at a co-workers G2 on Verizon today and heard the same cracklin' when making a call, it wasn't that way on messages or audio.
But when making a call it had the same issue. I did not try making a wifi call.
She thought it was just her who heard the noise but is super irritated now. She is looking into the LG Optimus G Pro on AT&T.
I have the same crackling irritating popping noises while making and receiving phone calls. It happens if I am using the phone earpiece, speakerphone, earbuds, and also on Bluetooth. When playing music on ear buds I do not hear the crackling and popping irritating noise. That sucks because I really like the phone but I run a business and I really need to use the device as a phone. I will definitely be returning this phone in a couple days if the issue does not get any better which I'm 99 percent sure it won't on its own.
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I am having the same problem. chirping, garbled sounds, buzz noises, etc. Hopefully this can be fixed with a software update.
pcmanager said:
I have the same crackling irritating popping noises while making and receiving phone calls. It happens if I am using the phone earpiece, speakerphone, earbuds, and also on Bluetooth. When playing music on ear buds I do not hear the crackling and popping irritating noise. That sucks because I really like the phone but I run a business and I really need to use the device as a phone. I will definitely be returning this phone in a couple days if the issue does not get any better which I'm 99 percent sure it won't on its own.
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I am in the situation as yourself. I also run a business and since I am on wifi 95% of the time. I already am using Line2 and for me and how I use my devices Line2 has been a life saver. Especially when I at a clients place up in the hills where there is no hope of a signal.
Hope it gets better for you and the rest of the folks out there.
I have consistent problems on speakerphone with people saying they can't hear me. I had a bear motion slim case on it but I'm not clear if that is creating any issues. Is there a hidden microphone anywhere that the case may be covering? Or do I need a warranty replacement?
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It's weird, I've had certain people tell me this as well but others can hear me fine. Not sure what's going on, but I know that when I'm talking with someone who has trouble hearing me, if I put in my headphones it solves the problem. Maybe something to do with noise cancellation/echo reduction?
Do you have a case on or anything? I only have the issue on speakerphone.
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my girlfriend constantly nags about it when shes on speakerphone that i sound like im far away idk what it is
Bump. I tested with skype audio test last night with no issues. I can't figure out if there is really an issue
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Stop trying to find issues where there isn't. The speaker on this device is horrible, so who would actually persistently talk using it
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That makes zero sense. Especially since I'm referring to the microphone
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km8j said:
That makes zero sense. Especially since I'm referring to the microphone
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Go get a refurbished one then
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I get the same complaint. Not sure why. My case doesn't cover the microphone from what I can tell
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I've been messing around with this more and it seems like the bottom mic on my device is really directional in the sense that it only seems to pick up audible sound when you talk right into it. It's definitely barely picking up anything when the phone is held normally as if for a call. The speakerphone mic seems to work fine.
EDIT: I finally took it back to the store and swapped it out for a new one. It was definitely a hardware issue as my new one sounds much better.
Same issue here and I'm not using a case.
On speakerphone only, I get complaints every single time that people can't hear me to the point where I have to switch back to handheld.
Noise reduction currently off but it's the same either way. Gonna pop into Tmobile on the way home and see what they say.
Anyone else get a warranty replacement?
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Bump
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km8j said:
Bump
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anyone?
I would like to know also
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Go into voice recorder and be sure the microphone setting is set to 'normal'.
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For those who have a problem with this, I've been dealing with this issue since day 1. It seems to be a T-mobile problem and NOT a problem with the phone itself.
The software is set up as half-duplex and not full-duplex as it should.
That means that if the person on the other end of the line is talking or making noise and you start talking, they're not going to be able to hear you. I've tried this with my phone and a replacement phone. Same thing happened. That means that you will continuously cut in and out.
I'm currently talking to T-mobile and they have a ticket open with me to work with developers on the issue. I have no idea what happened but, as someone who uses speakerphone all the time, it's a MAJOR pain.
If anyone has more experience with this sort of issue, I'd love to hear it.
Hi Guys,
I'm having a problem along the same lines. I moved to Tmo a month or so ago when the S5 came out (ported from Sprint). The first couple of days I had great coverage but intermittently when I talked to someone, they'd tell me it sounded like I was in a tin can. At times it was hollow or echo-y. It kind of stopped, but then started up again. To me, everything sounds perfect. Now, randomly when I talk to someone, sometimes they can hear me without any problem, and sometimes they can barely understand me because of so much feedback coming through (even though I can hear them perfectly).
Tmo gave me a new sim card to use and said to wipe my cache to make sure everything was good. I did that and it worked great for about a day. Now, it's random again. I call land line and it sounds like I'm in a tin can and when they talk it's lots of feedback. I call friend on att and they have loads of feedback when they talk but perfectly fine on my end. I called someone on Tmo and had the HD appear on the call and it sounded like he was talking through a pillow.
It's so weird I can't figure out what's going on, but it's getting really annoying trying to talk to someone and end up calling them multiple times just to see if I can get a clear connection.
Bluetooth in my car seems to work perfectly for each end, though.
I'm on stock rom, rooted w/ philz recovery, and have not updated to the new ANES.
I don't use a case.
Wondering if that would help out.
Check this out might explain the mic issue
http://www.nxpsoftware.com/press/nx...g-lifevibes-voiceexperience-in-the-galaxy-s5/