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Hi guys
Got an issue here and was wondering if someone can help
I have got my contact list how I want it with all phone numbers correct and all contact pictures. I have backed this up to SD card.
All of a sudden I noticed that I was missing some contacts. They had just vanished.
I have my phone set to sync with Gmail as I want to get my emails however, I have a feeling this is where the problem lies. I uploaded my saved contacts file to gmail so that my phone contacts and gmail contacts were identical. All was ok for a few hours then I noticed that contacts were missing again.
Can someone help me out? Is there a way I can sync with gmail and not contacts? I have been through all the options and turned off all sync settings (except mail) but its still happening.
Maybe this is not a sync issue and actually a problem with the phone?
Thanks in advance to anyone who can help
Hmmm perhaps u can try make sure your contacts r al saved in gmail correctly.. take sync off, delete al your contacts aswel as your backup in sdcard, reboot then turn sync on?
Sent from my rooted 026 X10i using swype via Xda
I found when gmail sync'd back to the phone the contact pics were really low res and not worth using
What are you using to back up your contacts...? the installed SE backup will not backup synced contacts, and the android contact backup (you use from the contacts menu) will not backup pictures in the full x10 resolution... With a whole lot of stuffing around, I think I got the best results backing up my system with Sprite Mobile and recovering it through the SE Backup (they're both made by Sprite, but seem to have different options (one's got better backup, the other has better restore - yeah, it's odd, but worked for me, whereas any one on its own would not)
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
k1sr said:
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
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Click to collapse
Lol, thats funny!
The only way I have found to stop it is to completely stop syncing even with gmail and to use maildroid to get my mail instead
k1sr said:
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
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Click to collapse
and she still is your girlfriend?
Hi,
I'm having problems syncing my contacts from my phone to my Gmail account. Basically, they're syncing the wrong way!
If I put a new number in my phone then sync to Gmail the number is deleted as it isn't already in my Gmail contacts list.
Surely this is the wrong way around? Surely it should add the new number to my Gmail account? After all, the phone is the logical place to create new contacts.
So, what am I doing wrong? Any suggestions?
If it matters I'm running Vodafone branded firmware: Baseband 1.2.28, Build R2BA024.
Thanks.
Sent from my X10i using XDA App
could it be you're editing your contacts on gmail as well? then again.. it couldn't be because it's 2 different contacts right?
how bout, if you create an account in google contacts? does it get synced with your fone and show up there?
Yeah if I add a contact to Gmail it syncs to my phone fine. Just not the other way around.
*confused*
Sent from my X10i using XDA App
Anyone?
Perhaps I should have put this in the Q&A section!
Sorry Mods. My fault!
Care to move it for me? I don't want to start a duplicate thread.
Sent from my X10i using XDA App
Okay I'm going to bump this one last time! I know that's bad form but I've been searching google and asking on other forums too and still can't find the answer!
If anyone can help it's the users on this forum!!
Sent from my X10i using XDA App
SunjinSak said:
Okay I'm going to bump this one last time! I know that's bad form but I've been searching google and asking on other forums too and still can't find the answer!
If anyone can help it's the users on this forum!!
Sent from my X10i using XDA App
Click to expand...
Click to collapse
Pl try clearing the contacts from going to settings>applications>manage applications and clear the cache data from the contacts...it ill erase all ur current contacts on Phone and than u can recync all again from Google..hope that works...
Okay I'll give it a try. Thanks man.
I'll let you know how I get on.
Sent from my X10i using XDA App
i also have a question to this case. obviously (and i think this is also the reason why this thread was opened) gmail sync only syncs the contacts from your gmail-account to the phone...actually it would be more valuable if i could transfer the contacts from my phone to my gmail-account, as it would also be a kind of backup if something happens to my device.
it is also a thing of daily routine, if i receive a new number or mailadress, i do save it in my phone. because of the only sync-direction gmail->phone, i have to sit in front of my pc in the evening and add the new contact details to my gmail-account...? wouldn't it be easier if i could start a transfer from my phone TO gmail?!?!
Petarsson said:
i also have a question to this case. obviously (and i think this is also the reason why this thread was opened) gmail sync only syncs the contacts from your gmail-account to the phone...actually it would be more valuable if i could transfer the contacts from my phone to my gmail-account, as it would also be a kind of backup if something happens to my device.
it is also a thing of daily routine, if i receive a new number or mailadress, i do save it in my phone. because of the only sync-direction gmail->phone, i have to sit in front of my pc in the evening and add the new contact details to my gmail-account...? wouldn't it be easier if i could start a transfer from my phone TO gmail?!?!
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Click to collapse
My thoughts exactly! Far more logical that way around.
The weird thing is, it used to work that way for me. Now it doesn't. As far as I'm aware I haven't changed any settings on either my phone or my gmail account. Very strange!
Tried clearing the cache btw and that hasn't solved the problem.
Sent from my X10i using XDA App
so you already did that with your X10? you transferred the contacts of your phone to gmail?
of course it would be perfect, if i could chose which side should synchronize with the other...
e.g. if i need to reset my phone, then i'd love to get my contacts back from gmail!
hope, that somebody can help us here!
Petarsson said:
so you already did that with your X10? you transferred the contacts of your phone to gmail?
of course it would be perfect, if i could chose which side should synchronize with the other...
e.g. if i need to reset my phone, then i'd love to get my contacts back from gmail!
hope, that somebody can help us here!
Click to expand...
Click to collapse
Yeah. As far as I'm aware it used to sync in both directions. When I first got my phone I ran a manual sync and all my contacts appeared on my phone. Then if I added one to my phone, or changed one, and ran another sync it would update my gmail contacts with the new/changed one.
Now it doesn't. Strange!
The only thing I can think it would be is that I changed the last part of my address from googlemail.com to gmail.com.
I wonder if that might have something to do with it?
Sent from my X10i using XDA App
Petarsson said:
so you already did that with your X10? you transferred the contacts of your phone to gmail?
of course it would be perfect, if i could chose which side should synchronize with the other...
e.g. if i need to reset my phone, then i'd love to get my contacts back from gmail!
hope, that somebody can help us here!
Click to expand...
Click to collapse
hey dont worry for that part as it syncs all contacts in a very clever way, for eg i had flashed my phone several times and didnt kept backup of my contacts(apart from one on gmail) and when i was done with flashing i just use to sync them again with gmail and voila..ph got updated according to copy of gmail contacts...so it doesnt deleates the contacts on gmail...
Nikhil_007 said:
hey dont worry for that part as it syncs all contacts in a very clever way, for eg i had flashed my phone several times and didnt kept backup of my contacts(apart from one on gmail) and when i was done with flashing i just use to sync them again with gmail and voila..ph got updated according to copy of gmail contacts...so it doesnt deleates the contacts on gmail...
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Click to collapse
ok, thanks for your note! so we are now sure, that the transfer of contacts from gmail to the phone works properly. and how about the other way round? do you know about that?
SunjinSak said:
Yeah. As far as I'm aware it used to sync in both directions. When I first got my phone I ran a manual sync and all my contacts appeared on my phone. Then if I added one to my phone, or changed one, and ran another sync it would update my gmail contacts with the new/changed one.
Now it doesn't. Strange!
The only thing I can think it would be is that I changed the last part of my address from googlemail.com to gmail.com.
I wonder if that might have something to do with it?
Sent from my X10i using XDA App
Click to expand...
Click to collapse
hm, so it should normally align both states maybe? is the sync-function really checking the contacts of the phone and those in gmail an adds only the contacts on that side, where they are missing?
well, i have tried the sync once and it deleted all the new contacts on my phone! there was only a transfer of my gmail-contacts to my X10...phone book was ignored and even overwritten!
any hints what sunjin an i do wrong?
hm, so it should normally align both states maybe? is the sync-function really checking the contacts of the phone and those in gmail an adds only the contacts on that side, where they are missing?
well, i have tried the sync once and it deleted all the new contacts on my phone! there was only a transfer of my gmail-contacts to my X10...phone book was ignored and even overwritten!
any hints what sunjin an i do wrong?
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Click to collapse
It used to sync both ways for me but now it doesn't. This is very, VERY annoying as I frequently add new contacts to my phone but I now have to remember to go add them to Gmail too or they get deleted next time I sync. Illogical if you ask me.
Can anyone with a different phone/version of Android confirm if this happens to you also?
Sent from my X10i using XDA App
I went on deployment for about 3 months and had my phone in airplane mode for the entire time...once i returned to the states, it seems as if all of my contacts have gotten messed up. Numbers I had are no longer in my contacts, Facebook won't sync contact pictures, numbers, etc. Number I have aren't showing up as the persons name...i.e. 123-657-3828 should show up Mr. Mister but instead it shows up as the number...Anyone have any idea what's going on and how to rectify?
zervic said:
I went on deployment for about 3 months and had my phone in airplane mode for the entire time...once i returned to the states, it seems as if all of my contacts have gotten messed up. Numbers I had are no longer in my contacts, Facebook won't sync contact pictures, numbers, etc. Number I have aren't showing up as the persons name...i.e. 123-657-3828 should show up Mr. Mister but instead it shows up as the number...Anyone have any idea what's going on and how to rectify?
Click to expand...
Click to collapse
Maybe try removing your Google account from accounts and sync and then add it again and sync up.
Sent from my cm7 Aria.
Can't fix your issue but just wanted to say thanks for serving. And welcome home wherever that may be.
Thank you
Don
Sent from my HTC Aria using XDA Premium App
Oh god, don't use facebook sync, its horrible at this point. Rely on google and all your problems will be solved.
I recently did a factory reset on my phone and ran into this problem after the phone froze and restarted. I knew the contacts were on my SIM card as I moved them there in case my backup failed. If all your contacts are on your SIM, try taking the card out, put it back in, then start up the phone again. I've had to do it twice since my reset. Hope that helps.
Sent from my HTC Liberty using XDA App
I just updated my HTC One to 4.3 today, things seem to work fine except that when I get a new text message, the contact picture for that user or sometimes all users of current texts disappears for a while than magically comes back. If I go into contacts, the person's picture is always there. Also, it is not consistent, sometimes it happens and sometimes not. Anyone else experience this after the update/any solutions? I did notice that during the update it said updatinig contact database.
chiilguy said:
I just updated my HTC One to 4.3 today, things seem to work fine except that when I get a new text message, the contact picture for that user or sometimes all users of current texts disappears for a while than magically comes back. If I go into contacts, the person's picture is always there. Also, it is not consistent, sometimes it happens and sometimes not. Anyone else experience this after the update/any solutions? I did notice that during the update it said updatinig contact database.
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Click to collapse
Same is happening to me. It's not really a problem for me, I just close the app from the recent apps list and open it again and it's back to normal. Annoying but I can deal.
I'm having this same issue and it seems it's affecting all HTC One's running 4.3, not just T-Mobile. Any thoughts as to possible causes of this problem? I hope HTC becomes aware of it so they can fix it.
This is weird. It's happening to my friend too. I don't have this problem though. I told my friend to clear data on s few apps like contacts, people, dialer, phone and messages. She said it was good for a day but today is back to the same problem. I wonder why some people have this problem and some don't.
Are you guys having problems with all contacts or just some? Maybe it's happening to the contacts that aren't backed up with google?
Sent from my HTC One using XDA Premium 4 mobile app
coupetastic-droid said:
This is weird. It's happening to my friend too. I don't have this problem though. I told my friend to clear data on s few apps like contacts, people, dialer, phone and messages. She said it was good for a day but today is back to the same problem. I wonder why some people have this problem and some don't.
Are you guys having problems with all contacts or just some? Maybe it's happening to the contacts that aren't backed up with google?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's happening randomly on pretty much all contacts (and all my contacts are Google contacts). The only unique thing I have is that my contact photos are synced to my phone using HaxSync. For those of you also with this issue, do you use HaxSync?
I can't figure out what could be the cause of the issue. I contacted HTC and they just told me to clear the cache.
Others have been experiencing the problem here as well: http://forums.androidcentral.com/htc-one/319268-sms-contact-picture-4-3-a.html
Some even performed a factory reset and the issue was still present so clearing the cache wouldn't be a fix.
For me, it does not matter if the picture is from my gallery (google pic) or sync'd to Facebook. It gives the same result. I have tried turning off Facebook sync but it does not make a difference. Given a little time, the picture always returns or I can go into open apps and "close messaging" and when I reopen all pictures are there.
After doing some research, I went into recovery mode and cleared system cache after a couple places suggested this after an update. Unfortunately, this made no difference. I was going to try a factory reset and let all my contacts resync, etc but don't want to do all that work if it is not a sure solution. This all worked just fine for me prior to the update. Hopefully, this will get the attention of HTC. Also, I have read in the last couple days that HTC is preparing another update that is hitting other countries first to move all HTC One's to Sense 5.5. It looks like as big a file as this past update so maybe a fix may be there?
I have it too. HTC screwed up here. They'll have to address this in a next update. Lets all email HTC and let them know
Sent from my HTC One using Tapatalk
thevuman said:
I have it too. HTC screwed up here. They'll have to address this in a next update. Lets all email HTC and let them know
Sent from my HTC One using Tapatalk
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Click to collapse
Hopefully they send us an update just as fast as they did with the HDR camera mode screw up, they latterly fixed it the next day.
Count me in, same here, even tried wiping everything starting from scratch and not restoring anything
Sent from my HTC One using XDA Premium 4 mobile app
OK, so I've been Tweeting with @TmobileHelp and I advised that the contact pictures were from sync sources, they say that the pictures we have associated with the contact should be on the devices and this problem should go away. Though it makes sense, at the same time it doesn't make any sense to me.
If we have contact sync's and the phone lets you replicate that kind of data from whats stored on other servers, why should I have a local copy of the pics for it to work?... can anyone help me confirm the local pics thing?
Thanks!
megabiteg said:
OK, so I've been Tweeting with @TmobileHelp and I advised that the contact pictures were from sync sources, they say that the pictures we have associated with the contact should be on the devices and this problem should go away. Though it makes sense, at the same time it doesn't make any sense to me.
If we have contact sync's and the phone lets you replicate that kind of data from whats stored on other servers, why should I have a local copy of the pics for it to work?... can anyone help me confirm the local pics thing?
Thanks!
Click to expand...
Click to collapse
What do you use to sync your pictures? I use HaxSync. Not sure if everyone having issues is also using that or not. But either way, syncing photos is much more convenient than having to store individual photos for everyone on the device and it worked fine prior to the update so we shouldn't have to lose that ability. What's odd is how the photos are sometimes there and sometimes not. Maybe it has something to do with the linked accounts on those contacts? All of my contacts with photos have a Google contact and a HaxSync account linked together.
jpzsports said:
What do you use to sync your pictures? I use HaxSync. Not sure if everyone having issues is also using that or not. But either way, syncing photos is much more convenient than having to store individual photos for everyone on the device and it worked fine prior to the update so we shouldn't have to lose that ability. What's odd is how the photos are sometimes there and sometimes not. Maybe it has something to do with the linked accounts on those contacts? All of my contacts with photos have a Google contact and a HaxSync account linked together.
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Click to collapse
Do you use the HaxSync Jelly Bean Workaround ??? I haven't tried that software, it says that its for 4.1, doesn't mention anything for 4.3.
megabiteg said:
Do you use the HaxSync Jelly Bean Workaround ??? I haven't tried that software, it says that its for 4.1, doesn't mention anything for 4.3.
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Click to collapse
That's only for 4.1. 4.2 and above don't need it. I just tweaked something and my contacts photos seem to working so far. Not sure if it'll last but some of you may want to try it out.
In my contacts app, click up top left in the "Phonebook" dropdown. Unselect HaxSync and just leave Google checked. All of my contacts that are already linked are still showing their photos, and the issue in the messaging apps seems to be fixed (at least for the past 25 minutes).
Let me know if this helps anyone else.
My hypothesis is that those of us having issues with the blank contact photos in the messaging app have multiple items checked in the Phonebook dropdown.
EDIT: Nevermind.... the issue is back. I can't figure it out. It's gotta be a bug that needs to be patched.
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
chiilguy said:
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
Click to expand...
Click to collapse
That's interesting to hear that the issue still occurs even with photos from the gallery. That removes the idea that it's purely a synced photos problem.
And sadly my idea failed to work so it looks like this is definitely a bug that needs to be patched.
jpzsports said:
That's only for 4.1. 4.2 and above don't need it. I just tweaked something and my contacts photos seem to working so far. Not sure if it'll last but some of you may want to try it out.
In my contacts app, click up top left in the "Phonebook" dropdown. Unselect HaxSync and just leave Google checked. All of my contacts that are already linked are still showing their photos, and the issue in the messaging apps seems to be fixed (at least for the past 25 minutes).
Let me know if this helps anyone else.
My hypothesis is that those of us having issues with the blank contact photos in the messaging app have multiple items checked in the Phonebook dropdown.
EDIT: Nevermind.... the issue is back. I can't figure it out. It's gotta be a bug that needs to be patched.
Click to expand...
Click to collapse
chiilguy said:
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
Click to expand...
Click to collapse
jpzsports said:
That's interesting to hear that the issue still occurs even with photos from the gallery. That removes the idea that it's purely a synced photos problem.
And sadly my idea failed to work so it looks like this is definitely a bug that needs to be patched.
Click to expand...
Click to collapse
Thanks a lot for the follow up. I agree, I know that Tmo-support was pulling a fast one, initially they actually suggested me to pull the battery of the phone out and replace... (lol)
I think that this issue is connected to a contacts database corruption, I've always notice the the contact phone sync (regardless of the source) its kind of flaky, it must of gotten worse while upgrading. Funny because I chose to delete all the txt msg I had prior to upgrading (because I read this thread before hand) hoping this would minimize my chance of getting the issue but no.... it didn't work.
I'm going to keep on trying to figure out what else can I do to make this better until Tmo and HTC decides to fix it.
I hope that these posts don't seem unnecessary but I want to post what I have tried so others don't feel the need. I was playing with the contacts app and suddenly under phonebooks available (upper left corner pulldown) the sim card showed up, where it had not prior and the three contacts listed where the 3 contacts Tmo uses for you to check minutes, balance, whatever ( I never use these) I know I did not put anything to the sim so I deleted these and unchecked sim....no difference. I now have gone back and added sim to phonebooks (tho empty) to see if any difference.
Megabiteg: I agree with you saying about a change in the contacts database and I specifically remember during the update a message saying something to the effect of "updating/reformating contacts database".
Just another text, no change, it appears it does not matter what phonebooks are/are not used; the problem still exists. I am reluctantly coming to the conclusion that this is something HTC will have to remedy.
Did I just post that I would try not to post as much? LOL My experience got me to wonder if maybe the system was going out and checking the sim phonebook first (I would guess most people do not use it) and not finding an image and then after some lag going to contacts? So: I shut the phone down, took out the sim, powered up and went into contacts app and sms app (everything there), powered down and replaced the sim and rebooted.
Well, absolutely no difference. I am all out of ideas other than waiting for a patch...damn.
Is it just me or does the missing photo seem to affect the most recent person you text? (top of the messaging app)
I have a theory that it is related to the Link Contact service. It doesnt seem to effect contacts who have photos on every linked account.
Hi,
I have a problem that might be to do with the new google contacts, at least it happened within the past couple of weeks or so.
Problem is I can not add any contacts, or rather I can, but they do not stay for very long. I save them to my google account where I have around 900 contacts.
I have now tried Contacts Fix Sync, and it reports that I have 25,000 contacts! So I am assuming the reason why new contacts are not added is because it is full. Using Contacts Optimizer, it turns out they are all duplicates (which is not the case when logging into my contacts on my PC).
So somehow it seems the google contacts keeps on downloading until it is full.
I have tried everything I can think of: reseting/erasing my phone (One Plus One), and now I have just tried on another different phone (LG G2), and it is the same problem.
It seems that recently, I am not sure when, google implemented a new Google contacts system, perhaps that is the problem, perhaps not.
Anyhow, it is quite annoying to say the least, basically I am not able to add new contacts. Any suggestions?
I have also asked this question in the Gmail Help Forum, so I hope I am not violating any rules. If I am, let me know and I will delete this. I also asked a similar question in the OPO XDA forum yesterday as I then thought it was to do with OPO (had not tried on the other phone at that time) - I will delete that one if I can.
Thanks in advance.